Target Infotech Pvt Ltd is looking for Software Marketing Executive to join our dynamic team and embark on a rewarding career journey Researching and brainstorming each stage of the project. Delegating assignments to members of the graphics and advertising departments, as needed. Supervising employees' work, providing direction and clarification, as needed. Ensuring adherence to clients' specifications. Coordinating efforts to ensure that campaigns are completed. Adhering to time and financial restrictions. Tracking changes in consumer engagement following the roll-out of each marketing campaign. Compiling reports detailing the effects exerted by each campaign, and sharing these with clients.

Target Infotech Pvt Ltd is looking for Software Developer to join our dynamic team and embark on a rewarding career journey Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Directing system testing and validation procedures. Directing software programming and documentation development. Consulting with departments or customers on project status and proposals. Working with customers or departments on technical issues including software system design and maintenance. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system. Consulting with engineering staff to evaluate software hardware interfaces and develop specifications and performance requirements. Designing and developing software systems using scientific analysis and mathematical models to predict and measure outcomes and design consequences. Preparing reports on programming project specifications, activities, or status. Conferring with project managers to obtain information on limitations or capabilities

Target Infotech Pvt Ltd is looking for Software Support Executive to join our dynamic team and embark on a rewarding career journey Customer Support: Provide prompt and professional technical support to customers via various channels, such as phone, email, or chat Respond to customer inquiries, troubleshoot software issues, and guide customers through problem resolution steps Issue Troubleshooting: Analyze and diagnose software issues reported by customers Utilize your technical expertise and knowledge of the software application to identify the root cause of problems Provide step-by-step instructions or guidance to customers to resolve issues effectively Issue Resolution: Resolve customer issues by providing workarounds, patches, or updates as necessary Collaborate with internal teams, such as developers or quality assurance, to escalate and resolve complex or recurring issues Ensure timely and satisfactory resolution of customer problems Documentation and Knowledge Base: Maintain accurate and up-to-date records of customer interactions, inquiries, and solutions provided Contribute to the development and maintenance of a knowledge base or support documentation to improve efficiency and facilitate self-service resolution for customers Product Training and Onboarding: Conduct product training sessions for new customers to ensure a smooth onboarding process Provide guidance on software features, functionality, and best practices Address any questions or concerns raised by customers during the onboarding phase Software Updates and Releases: Assist customers in updating their software applications to the latest versions or applying patches and hotfixes Communicate software updates, new features, and enhancements to customers, ensuring they are aware of the benefits and any necessary actions to be taken Customer Relationship Management: Build and maintain strong relationships with customers by providing exceptional support and demonstrating a customer-centric approach Understand customer needs, expectations, and pain points, and provide feedback to internal teams for continuous product improvement Escalation Management: Escalate complex or critical customer issues to appropriate internal teams for further investigation and resolution Ensure proper documentation and communication of escalated cases to both customers and internal stakeholders Quality Assurance: Conduct quality checks and follow established procedures to ensure the accuracy and effectiveness of support provided Participate in quality improvement initiatives and contribute to the enhancement of support processes and procedures

Target Infotech Pvt Ltd is looking for Business Development Executive to join our dynamic team and embark on a rewarding career journey Familiarizing yourself with all products and services offered by our company. Procuring new clients through direct contact, word-of-mouth, and collaboration with the marketing department. Attending networking activities to research and connect with prospective clients. Maintaining meaningful relationships with existing clients to ensure that they are retained. Suggesting upgrades or added products and services that may be of interest to clients. Crafting business proposals and contracts to draw in more revenue from clients. Negotiating with clients to secure the most attractive prices. Equipping staff with the technical and social skills needed to enhance sales. Reviewing clients' feedback and implementing necessary changes. Remaining in tune with trends in consumption to ensure that our offerings remain relevant.