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1.0 - 5.0 years
0 Lacs
surat, all india
On-site
Role Overview: You will be responsible for managing inbound and outbound calls in a timely manner, maintaining customer relationships, researching required information using available resources, recommending improved processes to improve service quality, seizing opportunities to upsell products, and accomplishing customer service and organization targets by completing related tasks as needed. Additionally, you should be excited and interested in the flexibility and dynamic nature of the company environment. Key Responsibilities: - Manage inbound and outbound calls efficiently. - Maintain customer relationships and record all call information according to standard operating procedures. - Rese...
Posted 3 days ago
1.0 - 5.0 years
0 - 0 Lacs
tamil nadu
On-site
Role Overview: As a Process Executive or Senior Process Executive in Coimbatore, your main responsibility will be to manage inbound and outbound calls effectively. You are expected to provide accurate and complete information to customers, analyze their needs, and recommend products accordingly. Meeting customer service targets and following procedures are key aspects of this role. Key Responsibilities: - Manage a high volume of inbound calls and a few outbound calls daily - Provide accurate and complete information using the correct tools - Analyze customer needs and recommend products based on requirements - Meet customer service team targets and call handling quotas - Follow procedures, g...
Posted 1 week ago
1.0 - 3.0 years
1 - 2 Lacs
madurai, dindigul, chennai
Work from Office
Role & responsibilities: To ensure quality of business and operational eciency through proper process adherence and facilitate smooth functioning of branches. Promote and maintain positive relations with all contacts, customers, and potential customers Achieve desired level of productivity to meet & contribute towards branch profitability targets. Promotes the products and services; consistently cross-sells and Up-sells products at every opportunity. Conduct promotional activities for marketing and drive referral programs for customer acquisition Responsible to handle day to day transactions and valuables. Maintain all data and records related to daily transactions Retain customers, by worki...
Posted 1 month ago
1.0 - 3.0 years
1 - 2 Lacs
vijayawada, visakhapatnam, guntur
Work from Office
Role & responsibilities: To ensure quality of business and operational eciency through proper process adherence and facilitate smooth functioning of branches. Promote and maintain positive relations with all contacts, customers, and potential customers Achieve desired level of productivity to meet & contribute towards branch profitability targets. Promotes the products and services; consistently cross-sells and Up-sells products at every opportunity. Conduct promotional activities for marketing and drive referral programs for customer acquisition Responsible to handle day to day transactions and valuables. Maintain all data and records related to daily transactions Retain customers, by worki...
Posted 1 month ago
1.0 - 2.0 years
1 - 2 Lacs
thiruvalla
Work from Office
•To ensure quality of business and operational eciency through proper process adherence and facilitate smooth functioning of branches. •Promote and maintain positive relations with all contacts, customers, and potential customers •Achieve desired level of productivity to meet & contribute towards branch profitability targets. •Promotes the products and services; consistently cross-sells and Up-sells products at every opportunity. •Conduct promotional activities for marketing and drive referral programs for customer acquisition •Responsible to handle day to day transactions and valuables. •Maintain all data and records related to daily transactions •Retain customers, by working towards achiev...
Posted 2 months ago
1.0 - 2.0 years
1 - 1 Lacs
madurai, dindigul, chennai
Work from Office
•To ensure quality of business and operational eciency through proper process adherence and facilitate smooth functioning of branches. •Promote and maintain positive relations with all contacts, customers, and potential customers •Achieve desired level of productivity to meet & contribute towards branch profitability targets. •Promotes the products and services; consistently cross-sells and Up-sells products at every opportunity. •Conduct promotional activities for marketing and drive referral programs for customer acquisition •Responsible to handle day to day transactions and valuables. •Maintain all data and records related to daily transactions •Retain customers, by working towards achiev...
Posted 2 months ago
1.0 - 3.0 years
1 - 2 Lacs
karimnagar, hyderabad
Work from Office
Role & responsibilities: To ensure quality of business and operational eciency through proper process adherence and facilitate smooth functioning of branches. Promote and maintain positive relations with all contacts, customers, and potential customers Achieve desired level of productivity to meet & contribute towards branch profitability targets. Promotes the products and services; consistently cross-sells and Up-sells products at every opportunity. Conduct promotional activities for marketing and drive referral programs for customer acquisition Responsible to handle day to day transactions and valuables. Maintain all data and records related to daily transactions Retain customers, by worki...
Posted 2 months ago
1.0 - 2.0 years
1 - 2 Lacs
chennai
Work from Office
Role & responsibilities: Outline the day-to-day responsibilities for this role. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications.
Posted 2 months ago
1.0 - 5.0 years
0 - 0 Lacs
coimbatore, tamil nadu
On-site
Role Overview: As a Process Executive or Senior Process Executive based in Coimbatore, you will be responsible for managing inbound and outbound calls, providing accurate information to customers, analyzing their needs, recommending products, meeting targets, and following company procedures and policies. Key Responsibilities: - Manage multiple inbound and outbound calls daily - Provide accurate and complete information using the appropriate tools - Analyze customer needs and suggest products accordingly - Achieve customer service team targets and call handling quotas - Adhere to procedures, guidelines, and policies Qualifications Required: - BE-CS, IT, MCA, BSC degree - Minimum 1 year of ex...
Posted 3 months ago
5.0 - 10.0 years
0 - 0 Lacs
Bengaluru
Work from Office
Roles & Responsibilities: Receipt of POs, verification of Price, Quantity and Terms and Releasing of Work-Order to the Operations Team. Follow up with the Production Planner, obtaining and sharing of the Estimated Date of Dispatch (EDD) with the customers and follow up with the Operations Team to meet those. Product Cost Estimation First Level Price Negotiation with the Customers Releasing of NPR to the NDP Team for new product development. Addressing the technical queries (First Level) raised by the NPD Team on the Artworks and Keylines by discussing with the Customers. Managing the customers in the case of delay in supplies or short supplies through close coordination with the various oper...
Posted 6 months ago
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