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3.0 - 6.0 years

0 Lacs

Pune, Maharashtra, India

On-site

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! The Technical Account Manager (TAM) is responsible for actively driving the sales process with direct and channel customers. The TAM must be able to articulate the Company's technology and product positioning to both business and technical users. He/she must be able to identify all technical and business issues of aligned accounts to ensure customer satisfaction, through all stages of the sales process. Must be able to establish and maintain strong relationships throughout the sales cycle. Responsibilities: Provide product and technical support for assigned accounts. Support, manage and sell to SMB Customers with defined geographic territory. Drive a culture of success through product expertise and positive account management. Provide accurate forecasting on Sales pipeline. Carefully monitor the quality of all services Qualys delivers to the customer by conducting QBRs (Quarterly Business Reviews) and ensuring adoption of technology and discovering upsell opportunity. Engage with channel partners and provide accurate renewal quotes. Raise any necessary alert for the customer’s business or technical situation in a timely manner. Work closely with customers to grow and expand the implementation/integration of Qualys products and services. Act as customer advocate with focus on improving customer contentment. Qualification: The ideal candidate will come from a security and/or networking background while performing an engineering, administration, or support role with 3-6 years of experience. General knowledge of current IT security fields including Firewall, Intrusion Detection Systems IDS, Intrusion Prevention Systems IPS, Vulnerability Management, Network Scanners (Nessus, nmap, Scan alert, ISS Internet Scanner), PCI, Policy Compliance/GRC-IT and Audit Tools is a plus. General knowledge of Desktop and Server operating system configuration, TCP/IP networking hardware, protocols, and LAN configuration, knowledge of LAN and WAN technologies, network design, and web security architectures is a plus. Ability to understand network and security infrastructure elements on advising how best to use Qualys products on cloud platforms. Must have a strong technical background and possess an excellent work ethic with a “make it happen” attitude. Excellent written and verbal communication skills. Works well in small group settings. A strong desire to be a customer-facing, technical solution expert. Extensive use of CRM (preferably salesforce.com) to maintain accurate activity, contact and account information of all customers. Ability to work rotational hours supporting global customers. Preferred Qualification: 3 - 6 years of equivalent experience in consulting or account management. Preferred pre-sales experience in computer networking or information security or public clouds. Candidates from STEM preferred.

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5.0 - 10.0 years

7 - 16 Lacs

Bengaluru

Work from Office

Job Title: Technical Account Manager Adobe Learning Manager (ALM) Location:bangalore Job Summary: We are seeking a highly motivated and experienced Technical Account Manager (TAM) to manage, escalate, and drive satisfactory resolution of customer issues related to Adobe products, particularly Adobe Learning Manager (ALM) . The ideal candidate will have experience in SaaS-based solution support and implementation, with strong technical troubleshooting and customer-facing skills. In this role, you will lead ALM implementations, support complex integration projects, and act as a trusted advisor to our enterprise clients. You will also collaborate with cross-functional Adobe teams including Product Support, Engineering, Product Management, and Customer Success. Key Responsibilities: Manage and drive the resolution of customer issues involving Adobe technologies, primarily Adobe Learning Manager. Lead implementation and consulting projects, including planning, scheduling, execution, and post-implementation support. Take ownership of escalated technical issues (P0/P1) and provide timely resolution, including during non-operational hours if required. Act as a liaison between the customer, Adobe Product Support, Engineering, and Product Management teams. Proactively communicate with customers regarding product updates, upgrades, and recommend necessary actions to ensure system availability. Review customer ALM deployments to suggest best practices, fine-tuning, and ongoing optimization. Monitor customer configurations and reports, and advise solution partners as needed. Contribute to internal and external Knowledge Base development. Maintain expert-level knowledge of Adobe products, especially ALM, and provide product feedback to internal teams based on real-world customer usage. Support Adobes customer success goals by ensuring high levels of satisfaction and engagement. Required Skill Set: Experience: 410 years in Account Management or Customer Success (pre-sales or post-sales) in a SaaS environment. Technical Expertise: Hands-on experience with Learning Management Systems (LMS) and/or Content Management Systems (CMS). Strong understanding of enterprise networking and infrastructure. Proficient in integration using APIs (REST/SOAP). Troubleshooting and problem-solving skills in customer environments. Communication: Excellent verbal and written communication skills; ability to manage difficult conversations with diplomacy. Protocols: Knowledge of internet protocols such as HTTP, SMTP, DNS, LDAP, FTP . Platform Knowledge: Understanding of CMS, SSO (Single Sign-On), Web and Application Servers. Preferred / Advantageous Skills: Working knowledge of Adobe Learning Manager or other Adobe Experience Cloud solutions. Experience with Shell scripting or basic programming languages like HTML, JavaScript, PHP . Familiarity with SQL and ability to query data for reporting or troubleshooting. Experience with customer support tools and CRM platforms. Ability to create documentation, how-to guides, and best practice articles.

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4.0 years

6 - 10 Lacs

Gurgaon

On-site

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities: Oversee the AI/ML service lifecycle in production, ensuring seamless management of model updates and versions Coordinate with relevant teams to facilitate the deployment and integration of new models and updates into the production environment Ensure compliance with ITSM standards and processes for incident, problem, and service request management according to enterprise ITSM standards Respond promptly to incidents related to AI model and data quality, conduct root cause analysis, and implement corrective actions Document incident retrospectives and maintain a comprehensive knowledge base for future reference Provide timely updates on high-priority issues to leadership and stakeholders, ensuring transparency and effective communication Regularly collaborate with vendors (e.g., Google Cloud TAM) and development teams (data scientists, AI engineers, etc.) to understand new requirements and AI solutions Work closely with these teams to resolve issues with existing implementations and ensure smooth operation of AI services Serve as the primary liaison between technical teams (data scientists, AI engineers, etc.) and business stakeholders, ensuring clear and effective communication Set up system health monitoring for performance, availability, and business functions Configure appropriate alerts to ensure timely detection of issues and document response actions for quick resolution Stay updated with advancements in AI and machine learning technologies to ensure the organization remains at the forefront of innovation Experiment with new tools and techniques to improve AI operations and contribute to developing best practices and standards for AI Ops Implement lessons learned and best practices to continuously improve the AI/ML service Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: Graduate degree or equivalent experience 4 year bachelor’s degree in Computer Science / Information Technology / Computer Engineering from a recognized university or equivalent experience 3+ years of experience in Java 2+ years of experience in Spring Boot, Microservices 1+ years of hands-on experience in AI ML Experience working with data analysis (e.g., Splunk, Dynatrace, New Relic) tools Experience working with AI technologies and cloud platforms (Google Cloud Platform, GCP) Proven experience as a Machine Learning Engineer or similar role in the industry Experience in AI Ops that includes AI/ML Models quality monitoring and alerting, AI/ML Model development and continuous improvement, incident triage, troubleshooting, monitoring, continuous innovation Solid knowledge of GenAI models like Gemini, GPT4, and traditional machine learning models from the NLP/Deep Learning discipline Solid incident management skills, with a data-driven and analytical approach to diagnosing complex issues Excellent problem-solving and troubleshooting skills Ability to work collaboratively with a diverse team of engineers, architects, and developers Ability to work independently and in a team environment Preferred Qualifications: Machine Learning certifications Experience in a Healthcare Payer enterprise Experience in training team members on machine learning technologies and applications Proficient in CRM platforms, such as Salesforce Knowledge of data privacy regulations and practices Solid communication and project management skills Ability to work independently and in a team environment At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. #Gen

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5.0 - 10.0 years

0 Lacs

Noida, Uttar Pradesh, India

On-site

Key Responsibilities: Audience Research & Performance Analytics Analyze viewership using BARC (YUMI), TAM NCT, TAM Adex, and similar tools. Track performance metrics like GRPs, Reach, TSV, ATS, Channel Share, Genre Rank. Provide weekly/monthly dashboards, custom reports, and post-campaign evaluations. Content Strategy & Programming Support Recommend optimal time bands, content formats, and special programming strategies based on historical data and competitive benchmarking. Identify emerging audience trends in breaking news, prime time, weekend programming, and event coverage (elections, festivals, sports). Collaborate with editorial teams to evaluate new show pilots and reformat underperforming slots. Sales & Monetization Strategy Support the ad sales team with audience insights, category performance reports, and pitch decks for agencies and advertisers. Create advertiser ROI analyses using BARC data, frequency impact models, and campaign tracking. Recommend branded content formats and native advertising opportunities aligned with viewer interest and advertiser needs. Distribution Strategy Support Analyze distribution footprints and viewership patterns across cable, DTH, HITS, and free dish platforms. Identify underperforming geographies and recommend distribution enhancement plans in key Hindi-speaking markets (HSMs). Share region-wise reach and retention insights to optimize placement (LCNs) and negotiate better positions with MSOs and DPOs. Monitor impact of distribution changes on ratings and share in local markets. Coordinate with the Distribution and Affiliate team to align BARC reach metrics with actual distribution data for ROI mapping. Cross-Functional Collaboration Work closely with Programming, Sales, Distribution, Marketing, and Digital teams to ensure data alignment and goal-oriented execution. Present key findings in strategy meetings, weekly discussions, and business reviews. Required Qualifications: Education: Graduate/Postgraduate in Mass Communication, Statistics, Economics, Marketing, or similar fields. Experience: 5-10 years in TV media research, preferably in the news broadcast industry. Skills & Tools Expertise Deep knowledge of BARC (YUMI), TAM NCT, TAM Adex, and data handling tools. Advanced Excel skills (macros, pivot tables, statistical formulas). Familiarity with PowerPoint, Tableau, Power BI, or equivalent for visual reporting. Understanding of metrics like ATS, TSV, Affinity, FPC mapping, and LCN performance. Strong verbal and written communication skills in Hindi and English.

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4.0 years

0 Lacs

Gurgaon, Haryana, India

On-site

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities Oversee the AI/ML service lifecycle in production, ensuring seamless management of model updates and versions Coordinate with relevant teams to facilitate the deployment and integration of new models and updates into the production environment Ensure compliance with ITSM standards and processes for incident, problem, and service request management according to enterprise ITSM standards Respond promptly to incidents related to AI model and data quality, conduct root cause analysis, and implement corrective actions Document incident retrospectives and maintain a comprehensive knowledge base for future reference Provide timely updates on high-priority issues to leadership and stakeholders, ensuring transparency and effective communication Regularly collaborate with vendors (e.g., Google Cloud TAM) and development teams (data scientists, AI engineers, etc.) to understand new requirements and AI solutions Work closely with these teams to resolve issues with existing implementations and ensure smooth operation of AI services Serve as the primary liaison between technical teams (data scientists, AI engineers, etc.) and business stakeholders, ensuring clear and effective communication Set up system health monitoring for performance, availability, and business functions Configure appropriate alerts to ensure timely detection of issues and document response actions for quick resolution Stay updated with advancements in AI and machine learning technologies to ensure the organization remains at the forefront of innovation Experiment with new tools and techniques to improve AI operations and contribute to developing best practices and standards for AI Ops Implement lessons learned and best practices to continuously improve the AI/ML service Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications Graduate degree or equivalent experience 4 year bachelor’s degree in Computer Science / Information Technology / Computer Engineering from a recognized university or equivalent experience 3+ years of experience in Java 2+ years of experience in Spring Boot, Microservices 1+ years of hands-on experience in AI ML Experience working with data analysis (e.g., Splunk, Dynatrace, New Relic) tools Experience working with AI technologies and cloud platforms (Google Cloud Platform, GCP) Proven experience as a Machine Learning Engineer or similar role in the industry Experience in AI Ops that includes AI/ML Models quality monitoring and alerting, AI/ML Model development and continuous improvement, incident triage, troubleshooting, monitoring, continuous innovation Solid knowledge of GenAI models like Gemini, GPT4, and traditional machine learning models from the NLP/Deep Learning discipline Solid incident management skills, with a data-driven and analytical approach to diagnosing complex issues Excellent problem-solving and troubleshooting skills Ability to work collaboratively with a diverse team of engineers, architects, and developers Ability to work independently and in a team environment Preferred Qualifications Machine Learning certifications Experience in a Healthcare Payer enterprise Experience in training team members on machine learning technologies and applications Proficient in CRM platforms, such as Salesforce Knowledge of data privacy regulations and practices Solid communication and project management skills Ability to work independently and in a team environment At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. #Gen

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8.0 - 13.0 years

7 - 12 Lacs

Bengaluru

Work from Office

About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies from the world s largest enterprises to the most ambitious startups use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone s reach while doing the most important work of your career. About the team Technical Account Strategists are responsible for handling operational, technical, and administrative tasks that support customer-facing Technical Account Managers (TAMs). By efficiently resolving lower-complexity technical issues, performing account configurations, and managing crucial back-office workflows, this role enables frontline and scaled TAM teams to focus on strategic client relationships and bespoke technical challenges. What you ll do As part of the team, you will support incubation and standardization initiatives to bring in more efficiency into the day-to-day role of the global TAM organization by partnering with various cross functional teams within Stripe. Leveraging your foundational knowledge of Payments and Stripe products, you will gather insights and create relevant content to meet user and global team needs. This strategic approach will not only enhance user engagement and satisfaction, but also better equip the front-line TAMs. If you are a strong analytical thinker, curious to solve problems, detail oriented and hold a high bar for quality, this role is for you! Responsibilities Scope, build, and execute processes for front-line TAMs while continuously evaluating and identifying opportunities to drive efficiency and scale. Monitor account health of Stripe customers and support enhancement of tooling to achieve scalability Act as a trusted product advisor by creating high-quality deliverables that enhance the value, users gain from our products Identify opportunities to automate and scale process relating to TAM, partnering with our Engineering and Product Management teams Identify & surface opportunities for product or feature expansion to ensure Stripe customers are successful Who you are We re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. Minimum requirements 8+ years experience, ideally operations analyst, technical account manager or similar roles Strong SQL skills, proven ability to build and modify SQL queries Strong business sense and ability to understand the drivers and strategy of our users businesses Experience producing high-quality deliverables with a strong emphasis on attention to detail Strong analytical skills and ability to navigate data and people to find answers Strong operating rigor, including organizational and time management skills Strong business presence and presentation skills Capability to work well with a wide range of people, both internally and externally, including working with a team of sales and services peers Motivation and flexibility to work well in a high-growth, dynamic environment Hybrid work at Stripe Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams. In-office expectations Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in Stripe Delivery Center roles in Mexico City, Mexico and Bengaluru, India work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible. Pay and benefits Stripe does not yet include pay ranges in job postings in every country. Stripe strongly values pay transparency and is working toward pay transparency globally. Office locations Bengaluru Team Operations Job type Full time

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8.0 - 13.0 years

5 - 8 Lacs

Bengaluru

Work from Office

About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies from the world s largest enterprises to the most ambitious startups use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone s reach while doing the most important work of your career. About the team Technical Account Strategists are responsible for handling operational, technical, and administrative tasks that support customer-facing Technical Account Managers (TAMs). By efficiently resolving lower-complexity technical issues, performing account configurations, and managing crucial back-office workflows, this role enables frontline and scaled TAM teams to focus on strategic client relationships and bespoke technical challenges. What you ll do As part of the team, you will support incubation and standardization initiatives to bring in more efficiency into the day-to-day role of the global TAM organization by partnering with various cross functional teams within Stripe. Leveraging your foundational knowledge of Payments and Stripe products, you will gather insights and create relevant content to meet user and global team needs. This strategic approach will not only enhance user engagement and satisfaction, but also better equip the front-line TAMs. If you are a strong analytical thinker, curious to solve problems, detail oriented and hold a high bar for quality, this role is for you! Responsibilities Scope, build, and execute processes for front-line TAMs while continuously evaluating and identifying opportunities to drive efficiency and scale. Monitor account health of Stripe customers and support enhancement of tooling to achieve scalability Act as a trusted product advisor by creating high-quality deliverables that enhance the value, users gain from our products Identify opportunities to automate and scale process relating to TAM, partnering with our Engineering and Product Management teams Identify & surface opportunities for product or feature expansion to ensure Stripe customers are successful Who you are We re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. Minimum requirements 8+ years experience, ideally operations analyst, technical account manager or similar roles Strong SQL skills, proven ability to build and modify SQL queries Strong business sense and ability to understand the drivers and strategy of our users businesses Experience producing high-quality deliverables with a strong emphasis on attention to detail Strong analytical skills and ability to navigate data and people to find answers Strong operating rigor, including organizational and time management skills Strong business presence and presentation skills Capability to work well with a wide range of people, both internally and externally, including working with a team of sales and services peers Motivation and flexibility to work well in a high-growth, dynamic environment Hybrid work at Stripe Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams. In-office expectations Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in Stripe Delivery Center roles in Mexico City, Mexico and Bengaluru, India work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible. Pay and benefits Stripe does not yet include pay ranges in job postings in every country. Stripe strongly values pay transparency and is working toward pay transparency globally. Office locations Bengaluru Team Operations Job type Full time

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6.0 - 8.0 years

2 Lacs

Bengaluru

Work from Office

Partner Digital Eco-System Integration & Management Understand partners digital eco-system & existing customer value lifecycle to identify business opportunities for sale of general insurance line of product. Create business requirement document based on the partners requirement for new product deployment on partners portal. Collaborate internally with various teams ( Operations team, IT team , Underwriting tam , legal & compliance team & product team ) to convert the business requirement for new product into deployment on partners digital eco-system ( website , mobile application ). Participate with partner on periodical basis discuss on IT concerns , policy issuance issues , changes in current line of product & capture the requirement for resolution by internal concerned team & provide status update to partner on development. Participate with partner to appraise on regulatory changes in existing product & ensure same is getting capture on partner digital eco-system by testing & sig-off from internal teams ( IT / Underwriting / Operations). Address the production system issues by doing root cause analysis & provide solution by identifying the right source for issue ( either at partners system or BAGIC systems ) & ensure the live systems are seamless for future policy issuance. Partner Relationship Management Conduct periodical meetings with partner to appraise on business target achievement & gap; understand the root cause of system / operational issues & ensure resolution by developing / providing solutions to assist partner in achieving targets. Capture business report / MIS requirement (float statements, claims register, premium reports, business gap report) from partner & co-ordinate with IT team to automate the requirement & flow to concerned partner teams. Participate with partner to understand training need of partner associates regards to various products & co-ordinate internally with training team to plan training roadmap for the training program. Provide resolution, by coordinating with internal teams ( underwriting / operations ) , for business not getting through on digital platform due to non adherence to auto underwriting norms & ensure policy issuance TAT is met. Revisit existing processes & identify opportunities to improve current SLA s / TAT s to better service standards. Customer Relationship Management Co-ordinate with internal operations team for the resolution of endorsement requests raised by customer with partner customer service team. Receive customer grievances / post policy issuance issues / claims issues from partner customer service team & co-ordinate with internal concerned teams ( claims / customer service / underwriting / operations / IT ) for resolution to customer & partner within TAT

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4.0 years

0 Lacs

Madurai, Tamil Nadu, India

On-site

Millennium Group is a leading player in the field of K-12 education in India. The group operates K-12 schools and pre-schools primarily in Franchising model. Millennium group of schools was ranked #6 India’s most respected Education Brand in the Education World grand Jury Awards 2020-21. The pre-school arm Little Millennium was among the top 25 best places to work in the GPTW 2020 rankings. The group currently operates 40+ schools and 750+ preschools operational across 150+ cities in India. The company works primarily on a franchise model and provides high quality support and services to its franchisees. For more details, please go through the company website www.littlemillennium.com and www.millenniumschools.co.in Another product offering is Genius Box activity kits for kids. These are theme-based, age-specific, engaging & innovative kits covering a variety of subjects from S.T.E.M to geography, world awareness, and much more. It is an outcome of years of research and development by early childcare specialists. The must know facts about us: We are awarded as a “Great Place to Work” & “Great Place to Study” by Forbes. On a mission to improve learning outcomes through top quality curriculum & teaching aids in India. Opportunity to shape the education landscape and make a huge impact to the future of Indian school education and beyond. Mentors and advisers have 3 decades of experience in Indian education industry. Position: Business Development Manager (BDM) Location: Madurai Key Responsibilities: Responsible for bringing new business through franchisee acquisition Franchisee support pre and post sign-up Revenue collection via franchisee fee Teaching Aid Material (TAM) Collections Stay informed of competition, new projects and industry trends Maintain deep relationships with key client stakeholders Preparing collection reports and performance of centre Desired Skills and Experience: Good understanding of the preschool market Relevant 4-8 years of franchisee expansion experience Must be comfortable with 14-18 days of travel in a month Successful track record in building franchisee business. Demonstrated ability to collaborate with the team and Head Office.

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4.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

JD - Account Manager- Offline Media JD - Account Manager- Offline Media Role - Offline Media Exp : 2-5 yrs Shifts: rotational & US (flexible) Work culture: Hybrid Skill Set : TV Activation(BARC),YUMI,MAP,TAM Email to-vaishnavi.yelgulwar@aptita.com TV planning - Use secondary data Software (BARC G MAP) to arrive at actionable solution. Media buying - Negotiated advantageous contracts with media vendors, ensuring the most effective use of budget resources. Client solutions - Campaign tracking, evaluation and reporting on ongoing client activities. Presenting the pre G post campaign analysis in TV Planning - Develop G execute the new media Plans strategy By using data sites (BARC G TAM) Digital Planning - Develop, execute G optimize the digital planning by using (Comscore, Google Insider, GWI) G Execute On Meta, Google G Youtube. Biddable & Influencer Marketing - Drive Brand awareness G consideration campaign on YouTube, Meta G other channels. With Paid Online Campaigns and Influencer marketing Campaigns. Less Add Public Job Details The Client Sales Planner (CSP) is responsible for assisting the sellers (CSMs/CSEs) in their sales efforts, by processing and maintaining the television commercial airtime schedules The Client Sales Planner assists with a wide range of sales-related functions including direct contact with client stations and media buyers and/or media buyers at the advertising agencies Responsibilities Include, But Are Not Limited To Accurately input and transmit sales orders to client television stations Process and maintain revisions to sales orders Inform agency media buyers of program changes and outstanding pre-empts Ensure all orders are confirmed in a timely manner and Darwin (Broadcast Booking System) accurately reflects order status Process weekly Pre-Log/Post-Log requests from agencies Approve Agency Accepted manual Makegoods and transmit to the station Transmit Rep Pending Makegoods to Agency Pull posts and negotiate Under-Delivery (UD) weight Collaborate with stations to build and negotiate Makegoods offers Money tracking for Cash in Advance orders Analyze TV ratings data (Nielsen and comScore) Update Darwin to ensure programs are accurate Requirements 4 years + experience in a TV Linear/Broadcasting Proficiency with major broadcasting platforms like DARWIN, MediaOcean, Prisma Experience working with budgets, understanding of pacing, and the ability to make necessary adjustments as required Demonstrates exceptional attention to detail, ensuring accuracy and precision in all tasks and deliverables and ensuring timely and successful completion. Capable of seamlessly transitioning between different tools and systems, ensuring efficient and effective campaign management. Maintains a proactive approach to staying on top of everything within the process to support evolving client needs. Excellent written and oral communication and presentation skills and the ability to express thoughts logically and succinctly, as well as good interpersonal skills, are required. Experience in an analytical, results-oriented environment with external customer interaction.

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170.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Job Summary Strategy Developing release plans, timelines, and resource allocation for software releases. Collaborating with development, QA, SRE, and stakeholders to ensure a smooth release process. Identifying and mitigating potential risks associated with software releases. Ensuring that releases meet quality standards and that testing protocols are followed. Identifying areas for improvement in the release management process and implementing changes to optimize it Maintaining documentation for release processes and communicating release status to stakeholders. Business Acquire adequate knowledge in both technology and domain that would help in better delivery Processes A solid understanding of Change & Release Management Processes. Experience and knowledge of change management principles, methodologies and tools Such as Service Now / Remedy. Exceptional communication skills, both written and verbal and Ability to clearly articulate communication to a variety of audiences Ability to establish and maintain strong relationships across teams. Well Organised, Flexible and adaptable: Able to work in ambiguous situations including Weekend CR Implementations /Supporting CR’s during Non-Production working hours. Must be a team player and able to work collaboratively with the team and stakeholders. Knowledge on SCM (Software Configuration Management) process. People & Talent Ability to coordinate with the Business and Development team to get the CR Requirements To Prepare the Change Request Implementation plan in consultation with relevant teams (Including development team) Ensuring AIG, ASRM, Scripts and other Artefacts related to the CR are in place. Work with development team and ensure the Code is getting checked in to the ADO and release is tagged with the CR. Ensure the Implementation plan & AIG with detailed UVT & Rollback plan are in place. Ensure the SIT/OAT/UAT Testing Signoff’s and OLA/SLA are in place before the CR is raised. Provide Walkthrough to the PSS, Implementers and Approvers to seek for the CR Approvals in Remedy. Ensure TSM / TAM Approvals got requested and received. Ensure CTM (if applicable) approvals got requested and received. Complete change management assessment including the Impact analysis of all the weekend CR’s (Validating the timing and implementation plans of all the weekend CR’s) Coordinate efforts with all the approvers and Implementers. Evaluate and ensure user readiness for UVT, Sanity Check etc. Ensure the CR is fully approved in Remedy and coordinate with Change Management to move the CR to Implementation ready State. During the CR Period, coordinate with multiple teams to ensure the respective tasks are carried out on time and conformation is received as well. Work with Development team to Integrate change management activities into project plan (If needed) Manage stakeholders during the CR Process, Implementation and during UVT. Track and report issues. Define and measure /monitor change progress Risk Management The ability to identify the Application related key issues based on this information and put in place appropriate controls and measures Governance Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role Key Responsibilities Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the team to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Other Responsibilities Embed Here for good and Group’s brand and values in team; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); Skills And Experience ADO eSDLC Stakeholder communication Qualifications Knowledge in AML and OFSAA is added advantage. About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

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4.0 - 9.0 years

15 - 20 Lacs

Hyderabad

Remote

We want people who are passionate about building meaningful, long-term relationships with our customers that help grow and scale business in the cloud. Our Technical Account Manager teams mission is to partner with our most critical business customers, helping them achieve desired outcomes through optimal use of the cloud platform aligned to their business strategy. Technical Account Management is an integral part of our company. They are passionate about building meaningful, long-term relationships with our customers and are experts in cloud technology and the digital economy. As the voice of the customer, you have the opportunity to influence decisions that will greatly improve user experience and contribute to DigitalOcean’s long-term success. This is a unique and exciting opportunity for someone who is passionate about advising companies as they scale. This multifaceted role combines the responsibilities of a Technical Account Manager with leadership, technical, and strategic elements, making it a crucial position within our organization. As a Technical Account Manager at DigitalOcean, you are a strategic partner for our key business customers, ensuring they receive the guidance, support, and resources needed to succeed. You will leverage your technical knowledge and customer advocacy skills to retain and grow our customers' deployments on DigitalOcean, helping them solve complex challenges and maximize the value of their cloud infrastructure. What You Will Be Doing: Technical Consultation & Architecture Design: Develop and maintain deep expertise in the DigitalOcean product portfolio and the evolving cloud ecosystem. Help design, diagram, and plan infrastructure architectures tailored to customer use cases, explaining solutions clearly to both technical and non-technical stakeholders. Conduct regular technical consultation sessions and workshops, enabling customers to be self-sufficient in managing their cloud environments. Maintain knowledge of cloud infrastructure best practices and recent technologies through the regular attainment and maintenance of important cloud technology certifications and coursework. Proactive Customer Engagement & Growth: Manage and maintain DigitalOcean’s key accounts Partner closely with customers to drive engagement, retention, and expansion of their DigitalOcean workloads. Conduct QBRs with key accounts, assessing their progress, understanding their evolving needs, and aligning on strategies for future growth. Identify opportunities for cost reduction and performance optimization, guiding customers to make data-driven decisions that maximize their cloud investments. Collaborate with internal teams, such as Engineering, Marketing, and Account Managers, to align customer needs with DigitalOcean’s strategic goals. Proactively monitor customer usage trends, identify potential risks, and uncover new opportunities for growth and adoption. Advocacy & Cross-Functional Collaboration: Act as the voice of the customer within DigitalOcean, ensuring their needs are represented in product development and support processes. Liaise with Engineering and Support teams to resolve escalations and technical challenges quickly, ensuring smooth customer experiences. Deliver compelling presentations to articulate the benefits and functionality of DigitalOcean’s offerings to customers. Contribute to internal and external technical documentation, and provide training for DigitalOcean’s teams and partners to ensure knowledge transfer. Tooling & Efficiency: Develop tools and scripts to streamline DigitalOcean’s technical engagements, improving the efficiency of the Technical Account Management functions. Stay current with industry trends and best practices to continuously enhance DigitalOcean's customer engagement strategies. What We’ll Expect From You: Technical Expertise: Proven experience in cloud infrastructure and deep knowledge of Linux, distributed systems, and automation. Programming or development experience, with basic skills in at least one mainstream language (e.g., Python, Go). Understanding of provisioning and deployment strategies, with knowledge of tools like Terraform, Ansible, and Docker. Proficiency with at least one major cloud platform (AWS, Google Cloud Platform, or Azure). Proven track record of successfully troubleshooting technical problems. Familiarity with version control (e.g., Git), SQL and basic database administration, CI/CD tools, and AI/ML infrastructure principles. Customer-Centric Approach: Passionate about delivering exceptional customer experiences, with a history of building successful technical solutions that align with business goals. Ability to manage multiple stakeholders, prioritize effectively, and set clear expectations. Strong analytical skills to monitor customer trends and identify opportunities for improvement and growth. Experience advocating for customer needs and translating feedback into actionable insights. Communication Skills: Strong verbal and written communication skills, capable of translating complex technical concepts for varied audiences. Ability to create and deliver technical presentations and training sessions that resonate with customer needs. Adaptability & Initiative: Self-starter with a passion for technology and open-source projects, eager to learn new tools and systems. Quick to adapt to changes in the cloud ecosystem, always looking for ways to improve customer engagement and technical solutions. Extra credit for experience in (Technical) Customer Success, Solutions Engineering, or Technical Account Management roles, particularly within fast-paced startup environments. Extra Credit: Cloud certifications (AWS/GCP/Oracle/Azure) and NVIDIA certifications for GPU and AI/ML. Experience with networking (Cisco/Juniper), automation tools (Terraform, Ansible), virtualization (KVM, Xen), and databases (e.g., MongoDB, MySQL). Familiarity with open-source technologies, such as Docker, Kubernetes (CKA/CKE), and DigitalOcean’s API. Linux certifications (e.g., RHCSA/RHCE) Experience working with large CRMs like Gainsight and Salesforce Why You’ll Like Working for DigitalOcean We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions. We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development. We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences. We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program. We value diversity and inclusion. We are an equal-opportunity employer, and recognize that diversity of thought and background builds stronger teams and products to serve our customers. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

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0 years

0 Lacs

Bangalore Urban, Karnataka, India

On-site

Nexperia is a world-class company in semiconductor development and in-house production. A proven global player with an entrepreneurial mentality. At our core is an 13,000+ strong international network with a singular focus. Built on passion and commitment to our work, belief in our goals and a drive to succeed regardless of the challenges we face. We support, reward and challenge individuals equally, in a dynamic and energetic environment. Nexperia is a world-class company in semiconductor development and in-house production. We form a global network of talent, with passion and performance, perseverance and professionalism. Join TeamNexperia and become part of a leading company that supports, rewards and challenges you equally, in a dynamic environment, working for world-class results. Talk to us today and learn your true capabilities in an energetic company where you will develop and thrive, the Efficiency Company – Nexperia. About The Role The Regional Commercial Marketing Manager – India is responsible and in charge of defining and driving the commercial engagement with direct customers and distribution partners, to maximise the revenue and ASP. The Regional Marketing Manager collaborates closely with all other Marketing teams and deploys pricing (strategy and processes) into the market, together with the Sales teams. The RMM aims to capture new opportunities and defend our network share to grow Nexperia’s Sales and QSAM consistently and profitably. The Regional Commercial Marketing Manager – India is a strategic thinker who balances short-term profit optimisation with long-term marketing and growth ambitions. The RMM thrives in fast-paced market environments with changing business cycles and therefore displays a high amount of self-motivation and an analytical, can-do mindset. What You Will Do Build and maintain a (Sub-) Region-specific business development plan, focusing on end customer potentials (TAM/SAM/QSAM), application trends and Marketing Lead generation Engage with and develop end customers to increase Nexperia’s share of wallet, regularly review and improve existing business models and increase Nexperia’s value offering by coordinating all service models. Manage the pricing strategy and execution in the region, including quoting to distributors and end customers Manage RFQs and plan, execute and review regular negotiations with end customers efficiently and effectively to grow our business Create and manage the BGs sales channel strategy, including list price updates (MPP / DBC), incentive programs and influencing terms & conditions of contracts Collect and share price insights from the market (benchmarking) to support the business creation process Collaborate with our Sales teams to follow up on Marketing & Sales Leads, plan new business opportunities in the Marketing Forecast and convert leads to Sales. What You Will Need Hard Skills: Strong background in Marketing, tools and methodologies (SWOT, CRM, Lead Management, Business Development) Preferably knowledge of semiconductor markets, customers and/or supply chains. Good knowledge of Discrete Semiconductors including MOSFETs, ESD protection, Transistors, Diodes, LOGIC ICS, IGBT etc Excellent negotiation and decision-making skills Excellent presentation and storytelling skills Advanced knowledge of business intelligence tools, e.g. Spotfire or PowerBI or comparable Excellent communication, presentation and negotiation skills in English Fluent in English Soft Skills: Excellent analytical skills and structured work approach Highly self-motivated, team-oriented, result-driven Strong customer mindset and interest in global supply chains Intercultural awareness and ability to work in international teams Eagerness to learn, adapt and contribute in a fast-paced business environment Talent acquisition based on Nexperia vacancies is not appreciated. Nexperia job adverts are Nexperia copyright © material and the word Nexperia® is a registered trademark. D&I Statement As an equal-opportunity employer, Nexperia values diversity not just because it is the right thing to do but because diverse teams perform better. We are dedicated to being inclusive, and a proof point of this dedication is that we were the main partner of the very first Dutch Paralympic Team NL House during the Paris 2024 Paralympic Games. Our recruitment process is inclusive and accessible to all, and we consider all applicants fairly, as well as providing a safe work environment and reasonable adjustments where requested. In addition, we offer our colleagues the possibility to join employee resource groups such as the Pride Network Group or global and local Women's groups. Nexperia is committed to increasing women in management positions to 30% by 2030.

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0 years

0 Lacs

Pune, Maharashtra, India

On-site

Company Description ProPlus Data is a Data as a Service (DaaS) company based in Pune, providing comprehensive data solutions for the sales and marketing landscape. Our offerings include Contact Data, Intent Data, Technographic Data, Next Technology Purchase Predictions, ICP | TAM Predictions, Buyer Persona Insights, Marketing Qualified Leads (MQL), and Voice Verified Leads. Role Description This is a full-time, on-site Executive Administration role at ProPlus Data in Pune. The Executive Administrator will be responsible for managing office operations, handling executive communications, scheduling meetings, coordinating travel arrangements, and maintaining office records and supplies. Qualifications Excellent organizational and time management skills Strong written and verbal communication skills Proficiency in Microsoft Office suite Ability to prioritize tasks and work efficiently under pressure Experience in executive support or administration roles Attention to detail and problem-solving abilities Bachelor's degree in Business Administration or related field

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0 years

0 Lacs

Noida, Uttar Pradesh, India

On-site

Responsibilities 1. Monitor and execute Operational Activities, processes by ensuring continuous improvement. Ø To monitor the processes which are running 24 * 7. Ø To act as a SME for all operational level activities. Ø To prepare methodologies which would ease out operational level activities Ø Handling Collective (DAM,G-DAM, RTM ) , Bilateral (TAM, G-TAM), REC and ESCERT Trades. Ø Ensure that ISTS, State, Distribution and other losses and charges are correctly and timely updated in system. 2. To provide Reports to CERC/Members/NLDC/RLDCs/RPCs/SLDCs Ø Provide Daily/Monthly/Yearly reports to all stakeholders. Ø Bilateral and Collective Transaction REA reconciliation. Ø Payment statement to RLDCs including punching on RLDCs STOA portal. 3. Coordinate with CERC/Members/NLDC/RLDCs/RPCs/SLDCs Ø Coordinate with members and provide resolution to their queries. Ø Coordinate with NLDC/RLDCs/RPCs/SLDCs for any operationally related issue. Ø Provide Annual Report to CERC. Ø Monthly TDS settlement with NLDC/RLDCs/SLDCs and Members. Ø Monthly/Quarterly Reconciliation with NLDC/RLDCs 4. UAT of functionality of Trading system, Back-office systems and other peripheral systems, new products. 5. Handling Real-Time Curtailment of Collective and Bilateral Transaction. 6. Handling Cross-Border Trading. 7. Keeping close track of Transmission lines and availability of margins for STOA Qualifications Bachelors in engineering (Electrical/Power/EE) or / and MBA in Power Management/Energy Trading Interested candidates may share their updated CV @ aditya.batra@iexindia.com

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2.0 years

3 - 7 Lacs

India

On-site

Please attach your Portfolios. Do you understand technology and have a flair for creative writing? Can you impact B2B decisions with your writing skills? If yes, then that is what we are looking for. At The Smarketers, we work with leading tech companies to help them with their demand generation goals. To support this, one of the major pillars is content. We produce content in the form of blogs, e-books, whitepapers, infographics, websites, social commentary, brochures, videos, reports - you name it and we probably do it. As a Content Writer, you will plan, create, and edit content for various clients in the fields of technology pertaining to finance, business, ERPs, management, automation, digital transformation and more. Your job will vary from coordinating with the various teams, drawing outlines, and creating content for sales, marketing, or thought leadership. You'll also be expected to come up with content strategies for clients and execute the same. Key Responsibilities Understand client's business, products, tonality, positioning and create the required content strategy Write, edit and manage content across platforms Drive thought leadership and research and provide recommendations to clients on the kind or type of content they should focus on Be well versed with various styles of writing especially US and British style of writing Create and execute content plans for in-house as well as third party requirements Communicating with the internal tam to understand the deliverables of the client on board Quality check and recommend content for the advertisers on board Have familiarity with off-page and on-page SEO Provide content for campaigns, case studies, blogs, eBooks, whitepapers, storyboard for videos etc. Be able to use long tail keywords in your content Be able to create long form content Requirements Minimum 2 years of relevant work experience writing for consulting or tech businesses If you do not have that experience but have incredible writing abilities, please feel free to apply Ability to work in a highly charged environment without compromising on quality Self-motivated; should be willing to work hard to achieve and exceed targets Innovative, enthusiastic and a quick thinker A passion for content, tech, creative ideas Proficiency in Microsoft Office, Keynote, Google Docs/Sheets is a bonus. Salary: - Industry Standards Job Type: Full-time Pay: ₹300,000.00 - ₹700,000.00 per year Benefits: Flexible schedule Paid sick time Schedule: Day shift Monday to Friday Work Location: In person Application Deadline: 25/06/2025 Expected Start Date: 25/06/2025

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6.0 years

0 Lacs

Ahmedabad, Gujarat, India

On-site

We are seeking a dynamic Technical Account Manager (TAM) to join our growing team. As a TAM, you’ll act as the primary technical point of contact for key clients — ensuring smooth onboarding, successful implementation, and long-term satisfaction with our services. You'll collaborate closely with product, engineering, and client success teams to deliver exceptional post-sales support and maintain high client retention. Key Responsibilities: ● Serve as the trusted advisor and primary technical contact for a portfolio of enterprise and high-growth clients ● Understand client business goals and technical environments to drive value through our solutions ● Lead onboarding, solution implementation, and product adoption efforts ● Proactively monitor accounts to ensure client satisfaction, renewals, and growth ● Coordinate with internal teams (engineering, product, and support) to resolve client issues and escalate bugs or feature requests ● Deliver regular reports and insights to clients on usage, performance, and optimization opportunities ● Conduct periodic business reviews (QBRs) and share roadmaps aligned with client objectives ● Translate technical concepts into business-friendly language for client stakeholders Qualifications: ● 3–6 years of experience in a client-facing technical role (TAM, Solutions Engineer, Pre-sales, or Post-sales) ● Strong technical background — familiarity with APIs, cloud platforms, integration tools, and software development workflows ● Excellent communication and stakeholder management skills ● Strong analytical mindset with problem-solving abilities ● Proven ability to handle multiple clients/projects and deliver high-quality outcomes Nice to Have: ● Exposure to DevOps tools, data platforms, or backend systems ● Familiarity with Jira, Confluence, Postman, SQL, and Git ● Experience working with international clients or cross-functional teams

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2.0 - 5.0 years

4 - 7 Lacs

Bengaluru

Work from Office

Job Title: Technical Account Manager Location :Thailand About Locus : At Locus, we are redefining logistics decision-making with deep-tech solutions that drive efficiency, consistency, and transparency across industries like retail and FMCG/CPG. Founded in 2015 by Nishith Rastogi and Geet Garg , Locus has evolved from a women s safety geo-tracking app into a globally recognized logistics optimization platform. Our technology has empowered enterprises such as Unilever and Nestl to execute over a billion deliveries across 30+ countries. Guided by our commitment to innovation and sustainable growth, we transform complex supply chains into strategic growth enablers. Join us at Locus and be part of a team shaping the future of global logistics. About the Role We are looking for a Technical Account Manager to join our growing team and lead the implementation of our solutions for a key retail client in Thailand. The individual will work as part of the TAM/Customer Success team to deliver logistics, solution-oriented services to the clients. Responsibilities: Implementation: Take ownership of the end-to-end deployment process, ensuring the successful implementation of Locus solutions for our retail client in Thailand. Project Planning: Develop comprehensive deployment plans, outlining milestones, timelines, and resource requirements. Collaborate with cross-functional teams to ensure alignment with business objectives. On-site Deployment: Travel across Thailand to various cities to oversee the rollout of our software, providing hands-on guidance, troubleshooting, and support. Stakeholder Collaboration: Work closely with internal teams, external vendors, and client stakeholders to coordinate and communicate deployment activities. Ensure a smooth and efficient deployment process. Training and Support: Conduct training sessions for end-users, providing necessary guidance and support. in both English and Thai language. Address any issues or concerns during and after deployment. Quality Assurance: Implement rigorous testing procedures to ensure the functionality, performance, and reliability of the software. Monitor and address any issues that arise during deployment. Communication Skills: Demonstrate strong communication skills in English and Thai, both written and verbal, to effectively convey technical information to diverse stakeholders. Documentation: Maintain accurate and up-to-date documentation of deployment processes, issues, and resolutions. Provide regular reports to the leadership team. Qualifications: Bachelor s degree in Computer Science, Information Technology, or a related field. Proven experience in software implementation and project management, preferably in the retail or supply chain industry. Strong understanding of retail industry and supply chain processes. Excellent communication in English and Thai along with good interpersonal skills. Willingness to travel extensively across Thailand. Ability to work independently and collaboratively in a fast-paced, dynamic environment. Problem-solving mindset and the ability to adapt to evolving requirements . Why Locus? Shape how global enterprises automate logistics operations at scale. Collaborate with a world-class team of engineers, solution experts, and product leaders. Competitive compensation, benefits, and the flexibility to work remotely or from a regional office.

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4.0 - 6.0 years

6 - 8 Lacs

Gurugram

Work from Office

Description About WPP Media WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. WPP Media is WPP s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com We are currently looking for a Manager Mplan to join the operation team. Who is responsible for operational executional excellence of Digital & Core Media and the delivery industry leading benchmarks. At WPP Media, our people are our strength, which is why fostering a culture of diversity and inclusion is important to us. Role Summary and Impact Ensuring the smooth and efficient execution of Digital and Core advertising campaigns and optimizing workflows to achieve business goals. Details of responsibilities: Campaign Planning and Validation: Review and validate plans received, coordinate with stakeholders. Prepare Material Requisition (MR) based on the provided plan detail of channels and publications. Resolve any discrepancies in PO details by liaising with relevant teams. Campaign Creation and Execution: Cross checks the vendor of each channels/publication before system updation. Implementation: Generate Media Plan with Schedule, Estimate and Release Order. Process the RO generation process post getting client approval. GST no. & POS need to be updated correctly for each channel (which is mandatory process for all ROs of each month). And share the ROs with vendors In-flight management: To get the login status of the activity from all the channels/publications. Maintain meticulous records to support revenue validation and audit readiness. Prepare a liability sheet of all plan revenue/PO. Prepare trackers of all media activities as a financial tracking & reporting. Billing: Follow up of Logs on a fortnightly basis to keep the system up to date for monitoring for timely billing. Ensure the Monitoring of each spot with relevant TAM Ids. Follow up with TAM/channel for the missing data not reflected in the TAM report. Dispute to be raised with channels if any spot not aired as per RO/ deal program/ time band or in case spot/insertion aired beyond the actual activity period or duration mismatch. Coordinate with Billing team on to resolve the billing related issues according to the exception report and follow ups on revised vendor invoice, Credit Note/ Channel Recording etc. To share all supporting documents like Client approval, Estimate copy and relevant PO copies with the Finance/Commercial Team as a billing supporting document. Removal of confirmed Junk / unwanted spots post confirmation from Finance Plus. Monitoring of Digital activity post getting BI (billing instructions) & report from Business/Activation team on daily basis. Day Today query of Vendor to be resolved regarding Billing/disputes Regular follow up on closing of the billing on Timeline. At WPP Media, we believe in the power of our culture and our people. It s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media s shared core values: Be Extraordinary by Leading Collectively to Inspire transformational Creativity. Create an Open environment by Balancing People and Client Experiences by Cultivating Trust . Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise . Skills and Experience We are looking for a candidate who can display the following attributes: The successful candidate should have min.4-6 years experience working in digital and core media implementation or agency-based role and will need to demonstrate a track record of working clients or external stakeholders. Teamwork is key to this role, and we are looking for someone who is collaborative, friendly, and with a can-do attitude and will invest in your career over the long term . Life at WPP Media & Benefits Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. We believe the best work happens when were together, fostering creativity, collaboration, and connection. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. Please read our Privacy Notice ( https: / / www.wppmedia.com / pages / privacy-policy) for more information on how we process the information you provide. While we appreciate all applications received, only those candidates selected for an interview will be contacted.

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4.0 - 6.0 years

6 - 8 Lacs

Gurugram

Work from Office

About WPP Media WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. WPP Media is WPP s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com We are currently looking for a Manager Mplan to join the operation team. Who is responsible for operational executional excellence of Digital & Core Media and the delivery industry leading benchmarks. At WPP Media, our people are our strength, which is why fostering a culture of diversity and inclusion is important to us. Role Summary and Impact Ensuring the smooth and efficient execution of Digital and Core advertising campaigns and optimizing workflows to achieve business goals. Details of responsibilities: Campaign Planning and Validation: Review and validate plans received, coordinate with stakeholders. Prepare Material Requisition (MR) based on the provided plan detail of channels and publications. Resolve any discrepancies in PO details by liaising with relevant teams. Campaign Creation and Execution: Cross checks the vendor of each channels/publication before system updation. Implementation: Generate Media Plan with Schedule, Estimate and Release Order. Process the RO generation process post getting client approval. GST no. & POS need to be updated correctly for each channel (which is mandatory process for all ROs of each month). And share the ROs with vendors In-flight management: To get the login status of the activity from all the channels/publications. Maintain meticulous records to support revenue validation and audit readiness. Prepare a liability sheet of all plan revenue/PO. Prepare trackers of all media activities as a financial tracking & reporting. Billing: Follow up of Logs on a fortnightly basis to keep the system up to date for monitoring for timely billing. Ensure the Monitoring of each spot with relevant TAM Ids. Follow up with TAM/channel for the missing data not reflected in the TAM report. Dispute to be raised with channels if any spot not aired as per RO/ deal program/ time band or in case spot/insertion aired beyond the actual activity period or duration mismatch. Coordinate with Billing team on to resolve the billing related issues according to the exception report and follow ups on revised vendor invoice, Credit Note/ Channel Recording etc. To share all supporting documents like Client approval, Estimate copy and relevant PO copies with the Finance/Commercial Team as a billing supporting document. Removal of confirmed Junk / unwanted spots post confirmation from Finance Plus. Monitoring of Digital activity post getting BI (billing instructions) & report from Business/Activation team on daily basis. Day Today query of Vendor to be resolved regarding Billing/disputes Regular follow up on closing of the billing on Timeline. At WPP Media, we believe in the power of our culture and our people. It s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media s shared core values: Be Extraordinary by Leading Collectively to Inspire transformational Creativity. Create an Open environment by Balancing People and Client Experiences by Cultivating Trust . Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise . Skills and Experience We are looking for a candidate who can display the following attributes: The successful candidate should have min.4-6 years experience working in digital and core media implementation or agency-based role and will need to demonstrate a track record of working clients or external stakeholders. Teamwork is key to this role, and we are looking for someone who is collaborative, friendly, and with a can-do attitude and will invest in your career over the long term . Life at WPP Media & Benefits Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. We believe the best work happens when were together, fostering creativity, collaboration, and connection. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. Please read our Privacy Notice ( https: / / www.wppmedia.com / pages / privacy-policy) for more information on how we process the information you provide. While we appreciate all applications received, only those candidates selected for an interview will be contacted.

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15.0 years

0 Lacs

Hyderabad, Telangana, India

Remote

JOB DESCRIPTION Job Type: Regular Employee Role: People Manager Experience: 15+ years of professional experience in Information Technology, with a minimum of 5 + years people management/leadership. Applicants are required to read, write, and speak the English language. Location: Hyderabad, Bangalore, Noida Post Title: Senior Manager, CSS Global SaaS & Apps Delivery - India Job Description Do you want to work with exciting customers across all sectors in the industry? If you have a passion for tech, a customer-centric approach, and a background in team management, services, service delivery and Cloud Technologies , come and grow your career with us. Join us! Oracle is a technology leader that’s changing how the world does business – and our Customer Success Services (CSS) team supports over 6,000 companies around the world. We’re looking for an experienced and self-motivated leader to lead a team of technical subject matter experts located in Europeas our Engineer Manager. Join our Global CSS leardership team and actively contribute to accelerating our customers success by leading our team of highly skilled technical experts who build and maintain our clients’ technical landscapes through tailored support services. https://www.oracle.com/customer-success/ You will be a member of leadership and management of engineering team responsible for providing customers with the guidance and support needed throughout the full life cycle of implementation to ensure successful and most effective use of Oracle’s products. Responsibilities may be defined by named accounts, geography, product/solutions, or some combination thereof. Recruits, retains, develops, coaches, motivates, and generally manages multiple Account Management and/or Technical delivery resources to attain/exceed defined customer objectives. Responsible for driving a high degree of satisfaction with Oracle's products and related implementation services and ensuring referenceability for continued profitable revenue streams over the long term. Directly manages engineers/System Analysts, etc. with operational focus on multiple accounts, products/solutions or a combination thereof. Personal objectives typically defined as a "roll-up" of all delivery resources reporting to the Delivery Leader. Understands own product/solutions portfolio extremely well and knows how to win relative to competition. Responsible for providing coaching, mentoring and helping team attain a high degree of customer satisfaction. Accountable for territory revenue and utilization, and for delivery of other identified departmental results through successful direction of Account Management and/or Technical delivery resources within the business unit. Ensure high levels of customer satisfaction by making certain that quality and productivity guidelines are delivered, executing quality/productivity improvement efforts and understanding strategies of the Oracle Support Services organization. Interaction with Sales, Delivery account team and customer teams to ensure appropriate solutions are being identified and needs met. Attains results within Oracle management policies and practices. Executes company policies that affect immediate operation(s) and may have company-wide effect. The role has responsibility to deliver services to customers all over NA, EMEA, LAD and APAC. Regular interaction with the internal account teams. Manages 12x7 model of remote delivery. General and Core Requirements: The background you should have for this job Minimum 10 years IT organization background. Proven experience of working within a strategic resourcing and delivery environment Lead and Managed a Team of 10+ members. Have experience in leveraging onshore and offshore teams, in multi-culture environment. Relevant technical knowhow and experience in Oracle products/technologies including Oracle EBS/ Fusion SaaS/ PeopleSoft, Cloud/OCI as well as people management experience, Project Management (PMP) certification or extensive Project Management experience, would be an advantage. Other related Technologies: Multi Cloud and Hybrid solutions. Solution designs and multi-Cloud integrations DevOps, AI and ML Strong EBS /Fusion is strongly recommended. Below mentioned Key Credentials with proven track record is needed: Working globally Building efficient delivery/virtual capabilities and teams Customer Management Supporting Sales, Presales and Project Managers Engineering Service Scoping Customer Focus Leadership / Leading Change Managing team's performance Promoting Business Ethics Problem Solving and Innovation High Communication quality Services delivery quality Resource Utilization & Development Planning and Organizing Delivery Management Automation and Tooling Escalation Management What You Will Do Lead and develop a team of technical subject matter experts, responsible for working with customers to give the guidance and support the operation of different areas and services of Oracle database (offshore and onsite delivery, On premise and over cloud), delivering services that drive customer success and innovation. Being an active contributor in the CSS Business and Portfolio development. You will be measured on Customer satisfaction (internal and external customers), retention and growth, team utilisation, team development and retention, Practice development and XLOB collaboration including Product Management, Customer Success Leadership and Product Support, Consulting. Thrive in this crucial role! Scope of the role Be responsible for the successful technical delivery of CSS contracts into designated customer accounts within one or more country/region, covering core Data Management Pillar. Form part of the global CSS management team, with shared accountability for technical capability Be accountable as the point of contact, within the region/technology, to assure appropriate technical skills and resource coverage to fulfil CSS delivery commitments in the most efficient way – whether they be on-site, remote or third party Lead service/product development activities/initiatives as required Drive skills development of team members in line with CSS objectives, and their personal development plans, career goals (Individual contributors) Engage closely with the regional CSS TAM Organization and CSS Sales to understand and provide the resources and the skills needed to deliver proper, effective and efficient CSS Services Collaborate closely with other managers within the support organization. Develop strong relationships with partner organizations and other third parties as required to extend, in a flexible way, CSS delivery capacity Responsibilities Regular interaction with Sales, Presales, delivery teams to ensure appropriate solutions are being identified and implemented Active participation with the relevant regional and global collaboration programs to oversee the sharing of best practices, technical knowledge and experience among the ASE community Assist in developing business models in a variety of situations that impact customers and Oracle positively Provide leadership and direction to the team with coaching and mentoring capabilities Appraisal of their directs, setting of realistic measurable objectives and agreed personal development plans Ensure Team Utilisation, Global Centres Usage and Delivery cost are aligned with agreed targets and anomalies are identified and act upon Evangelize the value of Customer Success Services to the customer base and other lines of the Oracle business Act as a senior management point for escalation of customer issues Ensures the proper technical resource allocation to CSS service Understands Oracle’s and CSS product/solutions portfolio and knows how to win relative to competition. Ensure the managers and the team leaders validate and improve the quality of CSS processes and services as agreed by CSS leadership Ensure the team contributes to the wider development of services/product development activities/initiatives to contribute to customer success and business generation Key Strategic Deliverables: Driving Growth (enhance delivery capabilities, identify new opportunities, reduce expenses) Innovation (New Services, Process automation, New Tools, Product innovation, Build Competency). Enhance Visibility (Customer visibility, internal visibility). People Focus (Career development, Performance management) Operational Excellence (24x7 Operations, Fixed Scope services, Quality improvement) Achieve Revenue target. Achieve margin % target. Measurements Achieve quantitative objectives. The main KPIs for the role are: Team Utilization % Global Centers contribution % Staff development and retention Other Qualifications : MBA or/and PMP is recommended. 15+ years of professional experience in Information Technology, with a minimum of 5 + years people management and project/customer/account management experience in a IT consulting/Professional Services organization preferred: Experience handling service contracts, tracking project expenses and profitability analysis of specific engagements Experience with large scale IT implementations at Customers that involves one or more core set of Oracle Applications modules Ability to spot proactive services to the benefit of customer Solid presentation skills and the ability to adjust communication content to a wide range of audiences (e.g. layperson, engineers and C-level executives) Experience in leading to digital/cloud transformation of a technical team Familiarity with Amazon Web Services, Azure, Google Cloud, or similar cloud platforms would be of advantage. Experience on leading deployment of Cloud solutions Career Level - M3 RESPONSIBILITIES Job Type: Regular Employee Role: People Manager Experience: 15+ years of professional experience in Information Technology, with a minimum of 5 + years people management/leadership. Applicants are required to read, write, and speak the English language. Location: Hyderabad, Bangalore, Noida Post Title: Senior Manager, CSS Global SaaS & Apps Delivery - India Responsibilities Regular interaction with Sales, Presales, delivery teams to ensure appropriate solutions are being identified and implemented Active participation with the relevant regional and global collaboration programs to oversee the sharing of best practices, technical knowledge and experience among the ASE community Assist in developing business models in a variety of situations that impact customers and Oracle positively Provide leadership and direction to the team with coaching and mentoring capabilities Appraisal of their directs, setting of realistic measurable objectives and agreed personal development plans Ensure Team Utilisation, Global Centres Usage and Delivery cost are aligned with agreed targets and anomalies are identified and act upon Evangelize the value of Customer Success Services to the customer base and other lines of the Oracle business Act as a senior management point for escalation of customer issues Ensures the proper technical resource allocation to CSS service Understands Oracle’s and CSS product/solutions portfolio and knows how to win relative to competition. Ensure the managers and the team leaders validate and improve the quality of CSS processes and services as agreed by CSS leadership Ensure the team contributes to the wider development of services/product development activities/initiatives to contribute to customer success and business generation Key Strategic Deliverables: Driving Growth (enhance delivery capabilities, identify new opportunities, reduce expenses) Innovation (New Services, Process automation, New Tools, Product innovation, Build Competency). Enhance Visibility (Customer visibility, internal visibility). People Focus (Career development, Performance management) Operational Excellence (24x7 Operations, Fixed Scope services, Quality improvement) Achieve Revenue target. Achieve margin % target. Measurements Achieve quantitative objectives. The main KPIs for the role are: Team Utilization % Global Centers contribution % Staff development and retention Other Qualifications : MBA or/and PMP is recommended. 15+ years of professional experience in Information Technology, with a minimum of 5 + years people management and project/customer/account management experience in a IT consulting/Professional Services organization preferred: Experience handling service contracts, tracking project expenses and profitability analysis of specific engagements Experience with large scale IT implementations at Customers that involves one or more core set of Oracle Applications modules Ability to spot proactive services to the benefit of customer Solid presentation skills and the ability to adjust communication content to a wide range of audiences (e.g. layperson, engineers and C-level executives) Experience in leading to digital/cloud transformation of a technical team Familiarity with Amazon Web Services, Azure, Google Cloud, or similar cloud platforms would be of advantage. Experience on leading deployment of Cloud solutions QUALIFICATIONS Career Level - M3 ABOUT US As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

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0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

(Executive, Post-Sales Hybrid — or Bangalore 3 days/week on-site) About Ema Ema is a Series-A startup ( $61 M raised; Accel, Section 32, Prosus, Wipro Ventures, Hitachi Ventures ) that builds the Universal AI Employee – an agentic AI network that observes, reasons and acts across 200+ SaaS and internal APIs via our Generative Workflow Engine™ (GWE). Emerging from stealth in 2024, we have tripled our customer base and forged GTM alliances with Microsoft, Teleperformance, Google, Wipro, Hitachi Digital Services, ISG, KPMG, PWC and NDI . Founded by ex-Google, Coinbase, and Okta executives, we operate out of Silicon Valley and Bangalore. The Opportunity Reporting to the CEO, the Head of Customer Value & Experiences owns the entire post-sales P&L and customer journey – from first pilot to global roll-out and renewal. You will scale Ema’s TAM (Technical Account Management), Customer Value Engineering, and Support functions to propel our next phase of growth (from ~$4 M to $40 M ARR). Success means shorter time-to-value, 130 %+ net-revenue-retention, and NPS ≥ 70. Key Responsibilities Strategy & Planning - Define a 24-month post-sales roadmap that aligns with company OKRs and investor milestones; translate into quarterly targets for TTV, adoption, NRR, and gross margin. Delivery Excellence - Guarantee 100 % enterprise implementations go live on-time / on-budget with onboarding NPS ≥ 80; codify a global playbook that halves average time-to-value within 12 months. Customer Health & Expansion - Own health‐scoring, QBRs, and exec-level success plans; drive ≥ 35 % upsell / cross-sell penetration and partner with Sales on renewal negotiations. Support & Incident Governance - Stand-up tiered, follow-the-sun support; achieve 90 %+ CSAT and 20 % YoY reduction in median resolution time through automation and self-service. Voice of Customer (VOC) - Institute a 60-day closed-loop VOC program that feeds product requirements to GWE and Fusion squads; prioritize roadmap features with $ impact models. Organizational Leadership - Hire, coach, and retain a world-class org (TAM, CVE, Support) across US & India; embed a high-bar culture of ownership, data-driven decision-making, and operational excellence. Ideal Profile 12 + yrs leading post-sales orgs (CS, TAM, Value Engineering) in high-growth B2B SaaS or AI infrastructure; 5 + yrs at VP/Head-of level. Proven ownership of $10 M-$50 M ARR portfolios with NRR ≥ 120 %. Deep fluency in agentic/LLM architectures, cloud (AWS/Azure/GCP), APIs & enterprise integrations; able to whiteboard a secure, scalable GWE deployment for a Fortune 1000. Track record of building geo-distributed teams and process at seed-to-Series C startups. Certifications (PMP, Six-Sigma Black Belt, ScrumMaster) or equivalent operational rigor. Executive gravitas with C-suite customers; inspires trust and action across Product, Sales, and Engineering. Why Ema Category leadership in agentic AI – backed by Accel, Section 32, Prosus, and Microsoft High-impact seat at the exec table – shape GTM, product, and culture. Hybrid flexibility, competitive comp (cash + equity), and fast growth trajectory. Culture built on Quality, Ownership, Impact, and Radical Collaboration. Ema Unlimited is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or genetics.

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0 years

0 Lacs

Bengaluru, Karnataka, India

Remote

Job Title: Technical Account Manager Location :Thailand About Locus: At Locus, we are redefining logistics decision-making with deep-tech solutions that drive efficiency, consistency, and transparency across industries like retail and FMCG/CPG. Founded in 2015 by Nishith Rastogi and Geet Garg, Locus has evolved from a women’s safety geo-tracking app into a globally recognized logistics optimization platform. Our technology has empowered enterprises such as Unilever and Nestlé to execute over a billion deliveries across 30+ countries. Guided by our commitment to innovation and sustainable growth, we transform complex supply chains into strategic growth enablers. Join us at Locus and be part of a team shaping the future of global logistics. About The Role We are looking for a Technical Account Manager to join our growing team and lead the implementation of our solutions for a key retail client in Thailand. The individual will work as part of the TAM/Customer Success team to deliver logistics, solution-oriented services to the clients. Responsibilities: Implementation: Take ownership of the end-to-end deployment process, ensuring the successful implementation of Locus solutions for our retail client in Thailand. Project Planning: Develop comprehensive deployment plans, outlining milestones, timelines, and resource requirements. Collaborate with cross-functional teams to ensure alignment with business objectives. On-site Deployment: Travel across Thailand to various cities to oversee the rollout of our software, providing hands-on guidance, troubleshooting, and support. Stakeholder Collaboration: Work closely with internal teams, external vendors, and client stakeholders to coordinate and communicate deployment activities. Ensure a smooth and efficient deployment process. Training and Support: Conduct training sessions for end-users, providing necessary guidance and support. in both English and Thai language. Address any issues or concerns during and after deployment. Quality Assurance: Implement rigorous testing procedures to ensure the functionality, performance, and reliability of the software. Monitor and address any issues that arise during deployment. Communication Skills: Demonstrate strong communication skills in English and Thai, both written and verbal, to effectively convey technical information to diverse stakeholders. Documentation: Maintain accurate and up-to-date documentation of deployment processes, issues, and resolutions. Provide regular reports to the leadership team. Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field. Proven experience in software implementation and project management, preferably in the retail or supply chain industry. Strong understanding of retail industry and supply chain processes. Excellent communication in English and Thai along with good interpersonal skills. Willingness to travel extensively across Thailand. Ability to work independently and collaboratively in a fast-paced, dynamic environment. Problem-solving mindset and the ability to adapt to evolving requirements. Why Locus? Shape how global enterprises automate logistics operations at scale. Collaborate with a world-class team of engineers, solution experts, and product leaders. Competitive compensation, benefits, and the flexibility to work remotely or from a regional office.

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7.0 - 12.0 years

4 - 8 Lacs

Bengaluru

Work from Office

We are ooking for someone to join a team of peope who are bright, proactive, and passionate about making their customers widy successfu.This person oves working with customers, guiding them, answering questions, and buiding great reationships with rapport and credibiity.The Senior Coud MSP Technica Account Manager (TAM) has a strong technica aptitude, oves to probem sove, and enjoys being chaenged by partner requirements, a against a backdrop of an ever-changing product feature and commercia andscape. The Senior Coud MSP TAM wi be the primary point of contact for product adoption with a focus on acceerating time to vaue for both the partner and their customers. The roe wi be responsibe for deivering technica guidance and best practices on the Apptio Coudabiity products through mentoring on soution design, performance, and scaabiity, as we as supporting the partner to create new services to maximize coud spend by its customers. Supporting MSP’s is a new service for Apptio, and as such the successfu candidate wi aso take on the responsibiity of defining the day-to-day activities, processes and KPIs required to deiver this service by future Coud MSP TAMs. The individua wi define the operating mode, heath metrics and success criteria required to ensure partners are receiving the right eve of service to be successfu and grow their business using the Apptio MSP soution. Primary Responsibiities: Be the primary product expert and be abe to answer customer questions and manage objections reated to Apptio Coud product capabiities. Understand, in detai, the configuration of each customer’s Apptio Coud impementation to proactivey identify opportunities for configuration improvement and expanded feature usage. Depoy your technica skis in service of acceerated customer vaue attainment, incuding hands-on work everaging Appication Programming Interfaces (APIs) to perform mass-updates of key configuration components. Create vaue for customers by partnering to define success and buiding a joint pan with identified objectives, stakehoders, miestones, risks, and metrics needed to achieve their goas. Drive the successfu adoption of Apptio’s suite of Coud products to hep customers reaize the business vaue of our partnership and offerings. Work cosey with the customer to ensure they become power-users of our soution, and perform remote training to the consumers as needed. Coordinate with Support, Product Management, R&D, and Customer Success to ensure the appropriate eve of response to customer needs. Assist with driving Apptio best practices and sharing knowedge throughout the organization Act as customer advocate providing feedback on Product enhancements and requirements Guide and ead enabement activities for MSP Partners deivering Apptio soutions. Required education Bacheor's Degree Required technica and professiona expertise 7+ years of experience in a B2B customer-facing technica account manager, business anayst, consuting, or technica anayst roe 2+ years’ experience working with simiar MSP products, in a customer supporting roe, incuding working with Coud SaaS products and CSP Partner Biing (AWS, Azure, GCP)data. Skied at quicky detecting and resoving data-reated issues, with the abiity to demonstrate this experience with data anaysis and data manipuation. Exceent communication skis demonstrated through an abiity to buid reationships and communicate compicated technica concepts in easy-to-understand terms, up to C-Leve. Understanding of Coud IT infrastructure concepts, with certifications from AWS, Azure, GCP, or OCI a pus Preferred technica and professiona experience Degree in fieds such as Business, Economics, Accounting, Data Anaytics, or Computer Science preferred. Strong to expert hands-on data anaysis skis using exporatory or scripting toos. Previous experience providing technica account management, technica advisory, and reationship oversight for strategic channe accounts from individua contributors to senior eadership eves.

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4.0 - 7.0 years

0 Lacs

India

On-site

Job Description Are you passionate about cutting edge technology ? Would you like the opportunity to work in a high-impact role responsible for customer growth? Join our ATG Security Team The Advanced Technology Group is focused on delivering the best customer experience while they achieve their outcomes. You will be part of a group that understands security value, implementation and strategy. Partner with the best Technical Account Manager (TAM) collaborate with customers to address their API Security needs effectively. Customers rely on API Security for their vital infrastructure to secure their APIs and proactively mitigate attacks. As a TAM, you'll help organizations map APIs, assess exposure, identify attack patterns, and deliver meaningful results. As a Technical Account Manager II, you will be responsible for: Familiarizing yourself with customer environments, requirements, and milestones in order to help drive value Building and maintaining excellent professional relationships with decision-makers Owning the technical relationship with customers from onboarding through renewal Performing technical presentations and demos for customers and partners Identifying true positive attacks and showcase to customers Communicating highly technical concepts to a variety of audiences, including executive-level technical decision-makers Do What You Love To be successful in this role you will: Have a Bachelor's degree with 4-7 years' experience in the security industry with large enterprise customers Demonstrate excellent knowledge and experience with a wide variety of cloud and cybersecurity solutions Have understanding of Application Security Principles and how to apply them in the app development process Have excellent written and verbal communication, listening, and presentation skills Possess ability to work effectively and add value as a team member Have genuine technical curiosity to learn Have ability to work effectively and add value as a team member Work in a way that works for you FlexBase, Akamai's Global Flexible Working Program, is based on the principles that are helping us create the best workplace in the world. When our colleagues said that flexible working was important to them, we listened. We also know flexible working is important to many of the incredible people considering joining Akamai. FlexBase, gives 95% of employees the choice to work from their home, their office, or both (in the country advertised). This permanent workplace flexibility program is consistent and fair globally, to help us find incredible talent, virtually anywhere. We are happy to discuss working options for this role and encourage you to speak with your recruiter in more detail when you apply. Learn what makes Akamai a great place to work Connect with us on social and see what life at Akamai is like! We power and protect life online, by solving the toughest challenges, together. At Akamai, we're curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, you'll thrive here. Working for you Benefits At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life: Your health Your finances Your family Your time at work Your time pursuing other endeavors Our benefit plan options are designed to meet your individual needs and budget, both today and in the future. About Us Akamai powers and protects life online. Leading companies worldwide choose Akamai to build, deliver, and secure their digital experiences helping billions of people live, work, and play every day. With the world's most distributed compute platform from cloud to edge we make it easy for customers to develop and run applications, while we keep experiences closer to users and threats farther away. Join us Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you! Akamai Technologies is an Affirmative Action, Equal Opportunity Employer that values the strength that diversity brings to the workplace. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, gender identity, sexual orientation, race/ethnicity, protected veteran status, disability, or other protected group status. If no date is displayed, applications are being accepted on an ongoing basis until the job is filled. Show more Show less

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