299 Tam Jobs - Page 9

Senior Product Manager (BSS/OSS/Tools) Full Time Bengaluru (Hybrid) Post Date : May 14, 2025 How You Will Contribute Own the OSS/BSS and Tools Product Roadmap: Define, prioritize, and execute a comprehensive product roadmap for OSS/BSS systems, service provisioning, and internal operational tools. This includes enhancing existing platforms and developing new solutions to support our expanding global customer base and operations. Actively participate as a stakeholder in the build vs buy decision making for needed tools. Contribute to RFPs as needed. Drive Operational Efficiency: Identify and address bottlenecks in our operational workflows through the development and implementation of innovative tools and process improvements. Engage with Stakeholders: Collaborate closely with internal operations, engineering, sales, support, and partner teams to gather requirements and ensure alignment on product priorities. Translate Needs into Technical Requirements: Translate complex business requirements into clear and concise technical specifications for engineering teams. Engage with Diverse Customers: Actively engage with customers across various segments (MNVOs, MNOs, OEMs) to understand their needs, pain points, and use cases. Translate these insights into actionable product requirements. Define and Commercialize Operational Capabilities: Work with technology teams to define, develop, and launch new operational capabilities that streamline service provisioning, billing, monitoring, and support. Analyze Performance and Drive Improvements: Define and track key performance indicators (KPIs) for OSS/BSS and operational tools. Use data-driven insights to identify areas for improvement and drive continuous optimization. Ensure System Reliability and Scalability: Ensure that our OSS/BSS systems are robust, scalable, and capable of supporting a growing customer base and service offerings. Champion the Customer: Be a strong advocate for the customer, ensuring their needs are considered throughout the product development process. What We Look For 12+ years of product management experience, with hands-on experience with OSS/BSS systems (including billing and service provisioning) and operational tools, within the telecom industry. Proven ability to define and execute product roadmaps, from ideation to launch. Strong technical acumen, with the ability to understand and discuss complex technical concepts with engineers. Excellent communication, interpersonal, and presentation skills, with the ability to effectively communicate with both technical and non-technical audiences. Experience working with diverse customer partner segments (MNVOs, MNOs, OEMs) is highly desirable. Data-driven decision-making mindset, with the ability to analyze data and draw actionable insights. Ability to thrive in a fast-paced, dynamic startup environment and adapt quickly to changing priorities. Experience with agile development methodologies. Bachelor s degree in a technical field (e.g., Computer Science, Engineering) or equivalent experience. Familiarity with ITIL, TM Forum frameworks (eTOM, SID, TAM) is preferred. Education BE/B.Tech/ME/M.Tech/MCA Interview Rounds 3 Technical rounds Experience Level 12+ Years Required Candidate login to applying this job. Click here to And try again Login to your account Email Address: Password: Senior Product Manager (BSS/OSS/Tools) Drop your resume or click to upload File types supported: .doc, .docx and .pdf | Max file size: 3 MB or First Name: * Last Name: * Email: * Phone: * Current Job Title: Online resume/portfolio link Address Country State Postal code How soon can you join* How did you hear about us* By clicking checkbox, you agree to our and

About Us: Sarla Aviation is not just an aerospace startup; we are pioneers in the sky, dedicated to revolutionizing urban air mobility with our innovative Electric Vertical Takeoff and Landing (EVTOL) aircraft. Join us in our quest to transform the future of flight, driven by a relentless passion for sustainable transportation solutions. As part of our team, you will not just take on challenges; you will push the boundaries of engineering, technology, and customer experience, working towards something that has never been. About the Role: Were seeking a Market Research Strategy Associate to support our leadership team with actionable market intelligence and high-impact decks for fundraising, partnerships, and strategic planning. This role requires strong analytical skills, a curiosity about the future of aviation, and the ability to tell a compelling story through slides. You ll help us track the competitive landscape, assess market opportunities, and support strategic initiatives that shape the company s direction and external messaging. Key Responsibilities: Conduct market research on UAM trends, industry players, regulatory developments, and infrastructure readiness. Analyse competitors (eVTOL OEMs, suppliers, operators), partnerships, and go-to-market strategies in the global UAM ecosystem. Prepare polished, narrative-driven decks for investor meetings, board updates, strategic partnerships, and internal use. Track market size, global UAM adoption, TAM/SAM/SOM estimates, regulatory milestones (FAA, EASA, DGCA), and emerging business models. Collaborate with founders, engineering leads, and business teams to support planning, product-market fit analysis, and go-to-market strategy. Monitor white papers, pitch decks, analyst reports, and news to distil trends relevant to our mission. Required Qualifications: Bachelors degree in Business, Engineering, Economics, Urban Planning, or a related field (MBA or startup experience is a strong plus). 2-4 years of experience in market research, management consulting, corporate strategy, VC/PE, or a startup strategy role. Excellent presentation skills with a sharp eye for design and clarity (PowerPoint, Google Slides, or pitch deck tools like Beautiful.ai or Canva). Strong research and analytical skills; comfortable synthesizing both qualitative and quantitative insights. Self-starter mindset, comfortable working in ambiguity and wearing multiple hats. Passion for advanced mobility, aerospace innovation, and sustainable transportation. Preferred Qualifications: Experience in aviation, automotive, aerospace, or a mobility-related startup. Familiarity with UAM leaders (e.g., Joby, Archer, Lilium, Volocopter), regulatory pathways and airspace infrastructure (UTM, vertiports). Exposure to fundraising or investor relations materials. Sarla Aviation is dedicated to creating a diverse and inclusive workspace, championing equality and empowering every individual. We believe that our strength lies in our differences, not just our similarities. Therefore, we warmly welcome applications from all qualified candidates, regardless of their ethnicity, gender, disability, religion, sexual orientation, or age. Join us at Sarla Aviation, where your unique background and perspective are not just welcomed they are celebrated.

Job Description Accountable for providing customers with the guidance and support needed throughout the full life cycle of implementation to ensure successful and most effective use of Oracle’s products and related implementation services. Maximize the customers' use of Support Services, drive a high degree of satisfaction, referenceability and protect/enhance revenue streams. Advocates for customer and becomes a trusted advisor aligning with the stakeholders of their assigned customers. Leading contributor individually and as a team member, providing direction and mentoring to others. Build significant long-term relationships with key customer contacts. Understand the customer’s industry, as well as its technical and infrastructure environment, and translate it into Oracle solutions. Work collaboratively with Sales, the Customer Service Manager and the customers to determine their needs and identify appropriate solutions. Coordinate delivery of Support Services. Involvement in at least 5 successful customer engagements, focusing on customer service delivery and management. Conduct periodic Account Planning and Account Reviews, tracking and communicating status on complex projects including risk identification and mitigation recommendations. Execute Project Management principles - managing contract cost, resources and scheduling, scope and risk management. Identify and submit delivery leads for new opportunities and contract renewals. Has detailed knowledge and demonstrated execution of Oracle policies, procedures, reporting, escalation process and delivery tools with complex contracts. May take a project lead role. Work is non-routine and complex, involving the application of advanced technical/business skills in area of specialization. 7-10 years Enterprise implementation experience, IT Service management, Project management or Account Management experience and/or Advanced Educational degree. Project Management or Service Management certification is desirable - ITIL, PMP, Prince2 or University equivalent. Subject Matter expertise in industry or product(s). Ability to effectively communicate and engage with senior executives. Demonstrated expertise in large (multi-site or international) IT projects. Working Globally is desirable. Career Level - IC4 Responsibilities This position will be responsible for providing customers with the guidance and support needed throughout the full life cycle of implementation to ensure successful and most effective use of Oracle’s products. In addition, the position will be a leader in ensuring overall customer satisfaction with Oracle’s products and related implementation services. This position will provide customers with regular assessments on the domains of strategy, process governance, people and technology accompanied by recommendations for improvement in each area. The TAM will act as the primary liaison between Oracle, the customer, and the system integrator with respect to the implementation. He/she will serve as Oracle’s support/services lead to the customer and provide business process, application functionality, technology, and implementation expertise by delivering a combination of business specifications analysis, technical consulting and project management skills. The TAM is responsible for escalating issues across multiple business units within Oracle (e.g. Techincal Support, Expert Services, Sales, Consulting, Product Development, etc) and marshalling resources as necessary to resolve problems. Job duties are varied and complex utilizing independent judgement. May have project lead role. 7-10 years of professional information Systems implementation experience. Demonstrate and experience in package systems implementation (CRM, ERP, and Consulting Experiences). Understanding of various technical architectures and operating systems including web-based applications, networks, RDBSM (Oracle, DB2, MS SQ Server), etc. Project Management (PMP) certification or extensive Project Management experience across global and diverse organizations. Industry experience is desired. About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Job Description Our Ideal Candidate: Our ideal candidate will typically be expected to demonstrate the following attributes: Good understanding on Oracle SaaS and ERP/HCM/SCM Modules Experience with implementation and support of Oracle SaaS ERP/HCM/SCM Applications, including at least 2 full cycle projects Experience conducting a project management in cloud-based (Oracle SaaS) technology Hands-on Oracle SaaS ERP/HCM/SCM implementation experience Good knowledge of Artificial Intelligence and specifically embedded SaaS AI features Effectively manages scope and customer expectations on individual assignments Follows through on all assignments and takes ownership of client issues Coordinate with Product Manager and business partner to model, design, and build business solutions. Collaborate with customers and various teams to define requirements and lead projects from inception through delivery, including status updates, scope changes. Solid project management experience; PMP is desirable Should have a strong customer management skill Excellent standout colleague, willing to learn new technologies & problem-solving skills Ability to multitask, maintain composure in high-stress/high-visibility situations and change priority as needed to accommodate a very dynamic business. Work in rotation Shifts Strong organization skills, detail oriented & communication skills University degree, with post graduate technical or management qualifications or other relevant experience. Fusion ERP/HCM/SCM Certification preferred Your Qualifications: The candidate should have demonstrated ability in Oracle SaaS including Technical/Functional and Project/Program Management experience and have a track record in delivering large-scale global Application or infrastructure/database projects. High commitment with their customers is must. The role will be based in Bangalore / Hyderabad / Delhi Your Responsibilities Key tasks include, but are not limited to, the following: SCOPE: As a TAM, manage the service delivery through virtual team of resources. Establish priorities & Service growth plans for customers aligned to Oracle’s Cloud Strategy. Manage customer requirements for upgrades and migration. Manage collaborators, create and publish the project plans, and other documents Manage the project kick-off and governance throughout the project life cycle. Work on improvement initiatives as required Accountabilities Review existing services & contracts and understand the scope thoroughly. Generate & manage service delivery plan, key work you're doing, marshal resources as required, RACI, risks, issues and dependencies according to CSS standards. Deliver regular business and operational reviews to key business collaborators. Implement Service Improvement policy and processes. Manage and co-ordinate changes in customer environments per customer strategy. Responsibilities Technology Organisational Change AI Adoption Contractual and Financial Control Service plans and Governance Problem and Incident Management Issue and Risk Management Critical issue Management Standard Process Advice and Recommendations Business Development and Renewals Customer Satisfaction Provide leadership, motivation and direction Diversity and Inclusion: An Oracle career can span industries, roles, Countries and cultures, allowing you to thrive in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry. To nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation. Oracle offers a highly driven suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business. At Oracle, we believe that innovation starts with diversity and inclusion and to build the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to optimally participate in the job application, and interview process, and in potential roles. to perform crucial job functions. That’s why we’re committed to creating a workforce where all individuals can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before. Career Level - IC4 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Job Description The Global Banking Strategy & Intelligence group helps the firm achieve its growth objectives and solve complex business problems. The Business Intelligence Unit is a revenue growth focused team, with the mandate to use data-driven approaches to identify, prioritize and accelerate high-value opportunities for the Global Banking business. We leverage existing and new data sets, both JPMC-proprietary and third party market research, to identify the best opportunities for Global Banking to profitably add new clients and deepen existing relationships, thereby increasing penetration of total addressable market (TAM). We focus on strategic problem-solving across business, product, and functional areas, with the collective goal of improving the bank’s operating and financial performance and client experience. Job Summary As a Strategy & Business Intelligence Analyst within the Global Banking Strategy & Intelligence group, you will leverage your problem-solving skills, business acumen, and data science knowledge to promote the bank’s data-promoten growth objectives. You will build a deep understanding of the business, as well as various internal and external data assets to develop actionable business plans and go-to-market strategies. You will work alongside experienced professionals to establish trusted partnerships with senior leaders. Our mission is to identify the most actionable opportunities to grow revenue, reduce risk or achieve other business objectives. Job Responsibilities Support a portfolio of growth initiatives, leading to actionable outcomes for senior leaders to execute Build a strong understanding of the bank’s business model Demonstrate strategic thinking to solve business problems using data Ideate, Design and Prototype solutions using advanced analytics / AI / ML Aid in crafting clear and compelling narratives, leveraging creative data visualization to get buy-in from stakeholders Participate in market research, data aggregation, and analysis to build solutions Required Qualifications, Capabilities And Skills B. Tech / B.E. / Dual Degree from premier colleges (IIT / BITS) Strong interest in Strategy and Data Analytics Familiarity with large data sets, analytical tools, and problem-solving techniques Strong business acumen and learner mindset Basic knowledge of programming languages such as Python, R, or SQL Interest in learning tools like Alteryx, Tableau, and Qliksense Ability to derive actionable insights from data to support business growth Preferred Qualifications, Capabilities, And Skills Additional qualification in data science / business analytics Excellent communication and collaboration abilities Strong business understanding, MBA preferred ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Show more Show less

Additional Information Job Number 25086548 Job Category Rooms & Guest Services Operations Location Courtyard Nashik, Near Mumbai Naka, Nashik, Maharashtra, India, 422001 Schedule Full Time Located Remotely? N Position Type Non-Management POSITION SUMMARY First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance.. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts – to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. W Courtyard z pasją podchodzimy do świadczenia jeszcze lepszej jakości obsługi podróżnym na całym świecie. To właśnie zainspirowało nas do stworzenia pierwszego hotelu zaprojektowanego specjalnie dla osób podróżujących służbowo i właśnie dlatego Courtyard zapewnia gościom możliwość działania niezależnie od celu ich podróży. Szukamy osób osiągających sukcesy, które z pasją podchodzą do zapewniania gościom wyjątkowych wrażeń, lubią być częścią małego, ale ambitnego zespołu i uwielbiają poznawać metody stałego samodoskonalenia — a wszystko to przy dobrej zabawie. Stając się częścią zespołu Courtyard, dołączasz do portfolio marek Marriott International. Bądź tam, gdzie możesz pracować najlepiej, jak potrafisz, rozpocznij realizację zamierzeń, poczuj przynależność do niesamowitej globalnej społeczności i stań się najlepszą wersją siebie.

Yabx s vision is to enable enterprises build, operate and scale Digital Financial products in markets / segments with acute credit gap. We work with Wallets, Mobile Operators, Ecommerce companies, FIs and Banks to enable them in their journey to offer Digital financial products such as lending and savings. We are looking for an Product Manager / Associate Product Manager who will be responsible for Strategy, Roadmap, Design, Marketing and end to end enhancement and delivery of our lending platform in specific geographies worldwide. Currently we are working in 14+ countries globally with access to 250M+ customers for credit profiling using alternate data and digitally enhanced methods of underwriting and managing financial products. Functional Skills: Experience in working on Lending platforms (good to have) Experience in payments (good to have) Demonstrated ability to use data to drive critical results Developing product documentation, user stories and other relevant material required. Ability to create business cases and drive rationale for product roadmap / Plan Experience in working in non-traditional financial services space, build and deliver mobile first application designs Behavioural Skills: An excellent team player to work with global matrix teams across time zones Good verbal and written communication skills Ability to present ideas/thoughts to wider teams and between various stakeholders Persuasive Ability to work under pressure Ability to think strategically and also grounded enough to operationally discuss with on ground teams in building roadmaps/features Roles & Responsibilities Help in studying specific geographies for credit needs Perform behavioural analysis of consumers taking credit Design user journeys and configure the same on Yabx s sandbox environment Work with cross functional teams to build support for product functionality Build the TAM and target segments for the product and map the Product Roadmap to the business priorities Develop understanding of various accounting models to help offer multiple credit products on the platform Scan and understand the financial guidelines in each of the markets we enter and build all market specific regulatory and operational requirements into the product Interact with Business Analysts, Partners, Business teams to finalize solution Coordinate with Testing team and partner systems to enable testing and delivery of developed features Work Location- Gurgaon Total Experience - 3-5 years Qualification- MBA / MCA / M.Tech / B.Sc / B. Tech / B.Arch Position- Associate product manager / Product Manager, digital lending Reports To- Specific region / market / offering heads About Yabx Yabx is a global FinTech venture of Mahindra Comviva aimed at simplifying financial access to the 2 Bn+ under-banked people in the emerging markets of Africa, Asia, and Latin America. We use technology and analytics to reduce the cost of delivering financial services. In doing so, we partner with leading Telecom Operators, Banks, MFIs, Credit Bureaus, Mobile Financial Providers & handset vendors. Yabx s mission is to create world-class innovative products to improve the lives of these people. Yabx was incubated by Mahindra Comviva and operates between The Hague, New Delhi, and Nairobi. We are a team of industry experts and entrepreneurs with global experience.

JOB DESCRIPTION Our Team Customer Success Services (CSS) enable organizations to leverage their Oracle investments to extend into the cloud with greater value, choice, and confidence. Oracle delivers enterprise-grade, end-to-end managed cloud services across its broad portfolio of business applications, middleware, database, and hardware technologies. Customer Success Services has industry-leading expertise with the highest customer satisfaction to support customer business every step of the way. Our customers will measure our contribution to their success based on the value they receive from our services. TAMs are responsible for the overall governance and technical service delivery. They help customers maximize the business value of their Oracle investments, achieving the desired business outcomes while minimizing risk. To do this, TAMs must become trusted advisors to the customer, ensure consistency and quality of deliverables, help customers deliver their IT strategy, overcome challenges, and meet business goals, and use leading practices for successful Oracle technology and Cloud deployments and operations. The Services Portfolio includes Managed Services, On-Premise, Hybrid Cloud, Applications, Platforms and Databases (SaaS/PaaS/IaaS), and Security services that TAMs may manage in full or in part. Part of our growth strategy, we are recruiting an experienced Technical Account Manager (TAM) with extensive service delivery / operations background with Oracle SaaS products. Our Ideal Candidate: Our ideal candidate will typically be expected to demonstrate the following attributes: Good understanding on Oracle SaaS and ERP / SCM /HCM Modules Experience with implementation and support of Oracle SaaS ERP / SCM Applications, including at least 2 full cycle projects Good experience in managed services (day2-support) projects as an Individual contributor or a lead subject matter expert Experience conducting a project management in cloud-based (Oracle SaaS) technology Hands-on Oracle SaaS ERP / SCM /HCM implementation experience Understand OCI, PaaS applications and how it integrates with SaaS applications. Ability to review the solution design and Root Cause Analysis documentation. Good knowledge of Artificial Intelligence and specifically the embedded SaaS AI features Effectively manage scope and customer expectations on individual assignments Follow through on all assignments and takes ownership of client issues. Coordinate with Product Manager and business partner to model, design, and build business solutions. Collaborate with customers and various teams to define requirements and lead projects from inception through delivery, including status updates, scope changes. Strong project management experience; PMP is desirable Should have a strong customer management skills. Excellent team player, willing to learn new technologies & problem-solving skills Ability to multitask, maintain composure in high-stress/high-visibility situations and change priority as needed to accommodate a very dynamic business. Work in rotation Shifts Strong organization skills, detail oriented & communication skills University degree, with post graduate technical or management qualifications or other relevant experience. Fusion ERP / SCM / HCM Certification preferred. The candidate should have 15+ years of experience in Oracle SaaS including Technical/Functional and Project/Program Management experience and have a track record in delivering large-scale global Application. High commitment with customers is must. Career Level - IC4 RESPONSIBILITIES Your Responsibilities Key tasks include, but are not limited to, the following: SCOPE: As a TAM, manage the service delivery through virtual team of resources. Establish priorities & Service growth plans for customers aligned to Oracle’s Cloud Strategy. Manage customer requirements for upgrades and migration. Manage collaborators, create and publish the project plans, and other documents Manage the project kick-off and governance throughout the project life cycle. Work on improvement initiatives as required ACCOUNTABILITIES Review existing services & contracts and understand the scope thoroughly. Generate & manage service delivery plan, key work you're doing, marshal resources as required, RACI, risks, issues and dependencies according to CSS standards. Deliver regular business and operational reviews to key business collaborators. Implement Service Improvement policy and processes. Manage and co-ordinate changes in customer environments per customer strategy. RESPONSIBILITIES Technology Organizational Change AI Adoption Contractual and Financial Control Service plans and Governance Problem and Incident Management Issue and Risk Management Critical issue Management Standard Process Advice and Recommendations Business Development and Renewals Customer Satisfaction Provide leadership, motivation and direction ABOUT US As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Job Description Accountable for providing customers with the guidance and support needed throughout the full life cycle of implementation to ensure successful and most effective use of Oracle’s products and related implementation services. Maximize the customers' use of Support Services, drive a high degree of satisfaction, referenceability and protect/enhance revenue streams. Advocates for customer and becomes a trusted advisor aligning with the stakeholders of their assigned customers. Leading contributor individually and as a team member, providing direction and mentoring to others. Build significant long-term relationships with key customer contacts. Understand the customer’s industry, as well as its technical and infrastructure environment, and translate it into Oracle solutions. Work collaboratively with Sales, the Customer Service Manager and the customers to determine their needs and identify appropriate solutions. Coordinate delivery of Support Services. Involvement in at least 5 successful customer engagements, focusing on customer service delivery and management. Conduct periodic Account Planning and Account Reviews, tracking and communicating status on complex projects including risk identification and mitigation recommendations. Execute Project Management principles - managing contract cost, resources and scheduling, scope and risk management. Identify and submit delivery leads for new opportunities and contract renewals. Has detailed knowledge and demonstrated execution of Oracle policies, procedures, reporting, escalation process and delivery tools with complex contracts. May take a project lead role. Work is non-routine and complex, involving the application of advanced technical/business skills in area of specialization. 7-10 years Enterprise implementation experience, IT Service management, Project management or Account Management experience and/or Advanced Educational degree. Project Management or Service Management certification is desirable - ITIL, PMP, Prince2 or University equivalent. Subject Matter expertise in industry or product(s). Ability to effectively communicate and engage with senior executives. Demonstrated expertise in large (multi-site or international) IT projects. Working Globally is desirable. Career Level - IC4 Responsibilities This position will be responsible for providing customers with the guidance and support needed throughout the full life cycle of implementation to ensure successful and most effective use of Oracle’s products. In addition, the position will be a leader in ensuring overall customer satisfaction with Oracle’s products and related implementation services. This position will provide customers with regular assessments on the domains of strategy, process governance, people and technology accompanied by recommendations for improvement in each area. The TAM will act as the primary liaison between Oracle, the customer, and the system integrator with respect to the implementation. He/she will serve as Oracle’s support/services lead to the customer and provide business process, application functionality, technology, and implementation expertise by delivering a combination of business specifications analysis, technical consulting and project management skills. The TAM is responsible for escalating issues across multiple business units within Oracle (e.g. Techincal Support, Expert Services, Sales, Consulting, Product Development, etc) and marshalling resources as necessary to resolve problems. Job duties are varied and complex utilizing independent judgement. May have project lead role. 7-10 years of professional information Systems implementation experience. Demonstrate and experience in package systems implementation (CRM, ERP, and Consulting Experiences). Understanding of various technical architectures and operating systems including web-based applications, networks, RDBSM (Oracle, DB2, MS SQ Server), etc. Project Management (PMP) certification or extensive Project Management experience across global and diverse organizations. Industry experience is desired. About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Job Description We expect candidate to have: Experience of 20+ years in Oracle products like Fusion/Ebiz/PSFT Strong Financials business processes knowledge and concepts. Implementation/Support experience in Fusion or Oracle Ebiz Finance or PSFT ERP Ability to relate the product functionality to business processes, and thus offer advices to customers on how to meet their various business scenarios using Oracle Cloud Financials. Strong problem-solving skills. Strong Customer interactions and service orientation so you can understand customer’s critical situations and accordingly provide the response, Strong operations management and innovation orientation Escalation management. Should be ready to work in day or evening India time. Develop and implement strategy for the region. Exhibit leadership role. Managing team size of 25 plus Career Level - M3 Responsibilities Directly manages team with operational focus on multiple accounts, products/solutions or a combination thereof. Personal objectives typically defined as a "roll-up" of all delivery resources reporting to the Delivery Leader. Understands own product/solutions portfolio extremely well and knows how to win relative to competition. Responsible for providing coaching, mentoring and helping team attain a high degree of customer satisfaction. Accountable for territory revenue and utilization, and for delivery of other identified departmental results through successful direction of Account Management and/or Technical delivery resources within the business unit. Ensure high levels of customer satisfaction by making certain that quality and productivity guidelines are delivered, executing quality/productivity improvement efforts and understanding strategies of the Oracle Support Services organization. Interaction with Sales, Delivery account team and customer teams to ensure appropriate solutions are being identified and needs met. Attains results within Oracle management policies and practices. Executes company policies that affect immediate operation(s) and may have company-wide effect. About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Job Description Do you want to work with exciting customers across all sectors in the industry? If you have a passion for tech, a customer-centric approach, and a background in team management, services and service delivery and Apps&SaaS knowledge, come and grow your career with us. Join us! Oracle is a technology leader that’s changing how the world does business – and our Customer Success Services (CSS) team supports over 6,000 companies around the world. We’re looking for an experienced and self-motivated leader to lead a team of technical subject matter experts located in Europeas our Engineer Manager. Join our Global CSS leardership team and actively contribute to accelerating our customers success by leading our team of highly skilled technical experts who build and maintain our clients’ technical landscapes through tailored support services. https://www.oracle.com/customer-success/ The background you should have for this job Minimum 15 years IT organization background. Proven experience of working within a strategic resourcing and delivery environment Managed a Team of 10 plus Have experience in leveraging onshore and offshore teams Oracle Siebel experience is required and other Apps UL, Database and CX knowledge and experience on premises and on Cloud are a plus Strong English level Career Level - M3 Responsibilities What you will do Lead and develop a team of Siebel technical subject matter experts, responsible for working with customers to give the guidance and support the operation of Siebel and other Oracle products onsite and in cloud, delivering services that drive customer success and innovation. Being an active contributor in the CSS Business and Portfolio development. You will be measured on Customer satisfaction (internal and external customers), retention and growth, team utilisation, team development and retention, Practice development and XLOB collaboration including Product Management, Customer Success Leadership and Product Support, Consulting. Thrive in this crucial role! Scope Be responsible for the successful technical delivery of CSS contracts into designated customer accounts within one or more country/region, covering Siebel and other Oracle products Form part of the Global CSS management team, with shared accountability for technical capability and collaboration with other stakeholders within CSS and XLOB Be accountable as the point of contact, within the region/technology, to assure appropriate technical skills and resource coverage to fulfil CSS delivery commitments in the most efficient way – whether they be on-site, remote or third party Lead service/product development activities/initiatives as required Drive skills development of team members in line with CSS objectives, and their personal development plans, career goals (Individual contributors) Engage closely with the regional CSS TAM Organization and CSS Sales to understand and provide the resources and the skills needed to deliver proper, effective and efficient CSS Services Develop strong relationships with partner organizations and other third parties as required to extend, in a flexible way, CSS delivery capacity Responsibilities Regular interaction with sales, delivery account teams to ensure appropriate solutions are being identified and implemented Active participation with the relevant regional and global collaboration programs to oversee the sharing of best practices, technical knowledge and experience among the ASE community Assist in developing business models in a variety of situations that impact customers and Oracle positively Provide leadership and direction to the team with coaching and mentoring capabilities Appraisal of their directs, setting of realistic measurable objectives and agreed personal development plans Ensure Team Utilisation, Expertise Centre Usage and Delivery cost are aligned with agreed targets and anomalies are identified and act upon Evangelize the value of Customer Success Services to the customer base and other lines of the Oracle business Act as a senior management point for escalation of customer issues Ensures the proper technical resource allocation to CSS service Understands Oracles and CSS product/solutions portfolio and knows how to win relative to competition. Ensure the managers and the team leaders validate and improve the quality of CSS processes and services as agreed by CSS leadership Ensure the team contributes to the wider development of services/product development activities/initiatives to contribute to customer success and business generation What We Will Offer You A competitive salary with exciting benefits Flexible and remote working so you can do your best work Learning and development opportunities to advance your career An Employee Assistance Program to support your mental health Employee resource groups that champion our diverse communities An inclusive culture that celebrates what makes you unique At Oracle, we don’t just respect differences — we celebrate them. We believe that innovation starts with inclusion, and that to create the future, we need people with a diverse set of backgrounds, perspectives, and abilities. That’s why we’re committed to creating a workplace where all kinds of people can do their best work. When everyone’s voice is heard and valued, we’re inspired to go beyond what’s been done before. https://www.oracle.com/corporate/careers/diversity-inclusion/ About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Job Description TAM Candidate Profile ( IC4 ) Engineering Graduate Excellent verbal & written communication skills Should be have leadership experience in managing Large and complex Oracle Databases Installations and Projects Must be a team player Excellent Requisite Core Oracle Database Skill Sets Should have worked on Database Versions 10g, 11g and 12c, 19c Hands on. Minimum of 12 Years of Relevant Experience Should have worked extensively on Database Upgrades/ Platform Migrations/Backup and Recovery/Maintenance. Should have excellent Knowledge on Database Options including RAC/ASM/ Active Data Guard etc. Problem management and provide work arounds in crisis situations. Should have experience in managing large customer engagements Should be a Hands on engineer and able to provide Technology Leadership to team. Career Level - IC4 Responsibilities Responsible for managing and supporting database platforms, Working closely with the partners, application support teams, technical support team As Senior Member of team recognize areas for improvement in the team; Responsible for taking appropriate action to initiate changes; Responsible for recommending and implementing database security policies, database backup, recovery, and redundancy strategies Responsible for implementing automated monitoring to ensure proactive handling of issues Working independently to perform database performance analysis, capacity planning, system sizing and ongoing maintenance and recommending best practices Responsible for migrating customer on premise environments to Oracle Public Cloud. Acting as a mentor for the team and conducting knowledge sharing sessions with the colleagues About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Job Description SCOPE: Manage service delivery activities for customer’s diversified set of Oracle SaaS Products deployed on Cloud Represent as a single point of contact between customer & Oracle. Manage the service delivery through virtual team of resources. Establish priorities & Service growth plans for customers aligned to Oracle’s Cloud Strategy. Work on improvement initiatives as required Accountabilities Review existing services & contracts and understand the scope thoroughly. Generate & manage service delivery plan, key deliverables, marshal resources as required, RACI, risks, issues and dependencies according to ACS standards. Deliver regular business and operational reviews to key business stakeholders. Implement Service Improvement policy and processes. Manage and co-ordinate changes in customer environments per customer strategy. Provide leadership, motivation and direction Career Level - IC5 Responsibilities RESPONSIBILITIES Our ideal candidate will typically be expected to demonstrate the following attributes: Good functional understanding on Oracle SaaS - ERP SCM Modules Experience with implementation and support of Oracle SaaS ERP/ SCM Applications, including at least 2 full cycle projects Experience conducting a project management in cloud-based (Oracle SaaS) technology Hands-on Oracle SaaS SCM /ERP implementation experience Effectively manages scope and customer expectations on individual assignments Follows through on all assignments and takes ownership of client issues Coordinate with Product Manager and business partner to model, design, and build business solutions. Collaborate with customers and various teams to define requirements and lead projects from inception through delivery, including status updates, scope changes. Strong project management experience; PMP is desirable Should have a strong customer management skill Excellent team player, willing to learn new technologies & problem-solving skills Ability to multitask, maintain composure in high-stress/high-visibility situations and change priority as needed to accommodate a very dynamic business. Work in rotation Shifts Strong organization skills, detail oriented & communication skills University degree, with post graduate technical or management qualifications or other relevant experience. ▪ Fusion ERP / SCM Certification preferred About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Job Description TAM Candidate Profile ( IC4 ) Engineering Graduate Excellent verbal & written communication skills Should be have leadership experience in managing Large and complex Oracle Databases Installations and Projects Must be a team player Excellent Requisite Core Oracle Database Skill Sets Should have worked on Database Versions 10g, 11g, 12c and 19c Hands on. Minimum of 10 Years of Relevant Experience Should have worked extensively on Database Upgrades/ Platform Migrations/Backup and Recovery/Maintenance. Should have excellent Knowledge on Database Options including RAC/ASM/ Active Data Guard etc. Problem management and provide work arounds in crisis situations. Should have experience in managing large customer engagements Should be a Hands on engineer and able to provide Technology Leadership to team. Career Level - IC4 Responsibilities Career Level - IC4 Responsibilities Responsible for managing and supporting database platforms, Working closely with the partners, application support teams, technical support team As Senior Member of team recognise areas for improvement in the team; Responsible for taking appropriate action to initiate changes; Responsible for recommending and implementing database security policies, database backup, recovery, and redundancy strategies Responsible for implementing automated monitoring to ensure proactive handling of issues Working independently to perform database performance analysis, capacity planning, system sizing and ongoing maintenance and recommending best practices Responsible for migrating customer on premise environments to Oracle Public Cloud. Acting as a mentor for the team and conducting knowledge sharing sessions with the colleagues About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Job Description The candidate must have strong troubleshooting skills on Database and Database technology products Expertise in Performance issue analysis and providing resolution Guide customer on Oracle Database Best practices Should possess knowledge on implementation and supporting on Database Security Products like Transparent Data Encryption, Redaction, Data Vault, Masking. Possess strong troubleshooting skills on Real Application Cluster Should be able to guide and mentor team of engineers on Database Technology products Should possess knowledge and be able to articulate to customer the use cases of Advanced Compression, In-memory Knowledge on Oracle Enterprise Manager Personal Skills Strong experience in service delivery and/or project management is required. Oracle products and services knowledge will be highly appreciated as well as experience in Oracle HW platforms and OS. Experience on Enterprise Customers is required Excellent communication / relationship building skills Customer focused and results oriented Ability to work under pressure in highly escalated situations Organized with strong attention to detail Decision making / problem solving skills Ability to manage multiple concurrent activities (customer engagements) Highly professional: Ability to deal with senior and exec stakeholders with confidence Strong analytic skills and ability to pre-empt potential risks and issues Career Level - IC4 Responsibilities RESPONSIBILITIES Be the single point of contact within Oracle for the customer, acting as their advocate for the service you are responsible for delivering. The CSS TAM is a customer advocate and must demonstrate customer obsession by placing the client needs first. Provide technical guidance and be part of the customer calls/meeting on adoption of database technology Should possess strong technical skills on Database and DB products to advocate to customer the use cases and guide the customer and team of Oracle CSS Engineers through the lifecycle of Oracle Technology product adoption Manage the contract or delivery engagement as defined by ACS line management, including creating and maintaining accurate documentation Maintain the Oracle business systems to ensure systems are up to date with the correct/current information (resource assignment, timecards, rates, completion estimates, invoice details etc.) to ensure that services are delivered efficiently, invoices are generated in a timely manner and revenues are recognised promptly. Plan and deploy resources to ensure effective delivery within agreed budgetary constraints. Where appropriate create and maintain the ACS service delivery or project plan. Actively manage project forecast, identify risks and issues and opportunity for revenue collection (upside) Accountabilities: Proactively manage the contract delivery to completion / customer acceptance Proactively report on any potential risks / issues that may impact service delivery or customer satisfaction Manage any customer escalation that may arise Ensure all contract-related systems and documentation either required contractually or as part of a program, are up to date and accurate Monitor and report revenue forecast and margin estimates, revenue and margin achievements for each contract Work in line with customer working practices and procedures, if contractually agreed Operate in line with Oracle CSS business processes and procedures Operate in line with Oracle Global and local HR policies and procedures About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Job Description Role Charter: Delivery Management and Customer Governance , Customer Success , Account Relationship Management, Contract Management Below mentioned Key Credentials with proven track record are essential: Working globally and specially from customer sites. Customer Management Project ManagementCustomer Lifecycle Management Planning and Organizing Delivery Management Customer concern Management Managed Service Delivery You will have BS or MS in Computer Science, Engineering, or a related technical team or equivalent experience. A solid technical background and understanding of Oracle Technology Products Proven experience in leading customer engagements in Managed Delivery space Through understanding of ITIL Process and standard methodologies Experience and knowledge of project management principles, methodologies and tools Strong governance experience while managing customer engagements Exceptional communication skills, both written and verbal and ability to communicate effectively with CXO levels from customer side Ability to identify, communicate and set clear objectives in ambiguous situations Ability to clearly articulate messages to a variety of audiences Ability to establish and maintain strong relationships Ability to influence others and move toward a common vision or goal Flexible, adaptable, resilient and tenacious; Forward-looking with a broad view Organized with a natural inclination for planning strategy and tactics Problem-solving and root cause identification skills Able to work effectively at all levels in the CSS organization Must be a teammate and able to work collaboratively with and through others Familiarity with project management approaches, tools and phases of the project lifecycle PMP or ITIL certifications preferred /M4 Career Level - M3 Responsibilities Directly manages TAMs. with operational focus on multiple accounts, products/solutions or a combination thereof. Responsible for providing coaching, mentoring and helping team attain a high degree of customer satisfaction. Accountable for service delivery and governance, utilization, and for delivery of other identified departmental results through Regular interaction with sales, delivery account teams to ensure appropriate solutions are being identified and implemented, support on defining service solution and corresponding effort estimation. Ensure interactions with customers are of highest quality. Oversee the delivery of high quality customer deliverables and supporting TAMs to ensure quality of work is of the highest calibre. Ensure customer relationships are built and maintained at appropriated level, through regular contacts and visits within the framework of CSS engagements and in alignment with CSS Sales and Account Management. First level blocking issue directly managing TAM/PM team with operational focus on multiple accounts Attains results within Oracle management policies and practices. Complete company policies that affect immediate operation(s) and may have company-wide effect Understands own product/solutions portfolio extremely well and knows how to win relative to competition Interaction with XLOBs for better customer experience Apply customer experience and needs to determine new opportunities and methods for CSS to engage with customers. Work with Oracle teams across lines of business such as Premier Support, Customer Management, Partner Management, License Sales, Product Development, Consulting and Education. Active participation with the relevant regional and global collaboration programs to oversee the sharing of standard methodologies, technical knowledge and experience among the TAM community Diversity and Inclusion: An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry. In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation. Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business. At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions. That’s why we’re committed to creating a workforce where all individuals can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before. About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Job Description We expect candidate to have: Experience of 20+ years in Oracle products like Fusion/Ebiz/PSFT Strong Financials business processes knowledge and concepts. Implementation/Support experience in Fusion or Oracle Ebiz Finance or PSFT ERP Ability to relate the product functionality to business processes, and thus offer advices to customers on how to meet their various business scenarios using Oracle Cloud Financials. Strong problem-solving skills. Strong Customer interactions and service orientation so you can understand customer’s critical situations and accordingly provide the response, Strong operations management and innovation orientation Escalation management. Should be ready to work in day or evening India time. Develop and implement strategy for the region. Exhibit leadership role. Managing team size of 25 plus Career Level - M3 Responsibilities Directly manages team with operational focus on multiple accounts, products/solutions or a combination thereof. Personal objectives typically defined as a "roll-up" of all delivery resources reporting to the Delivery Leader. Understands own product/solutions portfolio extremely well and knows how to win relative to competition. Responsible for providing coaching, mentoring and helping team attain a high degree of customer satisfaction. Accountable for territory revenue and utilization, and for delivery of other identified departmental results through successful direction of Account Management and/or Technical delivery resources within the business unit. Ensure high levels of customer satisfaction by making certain that quality and productivity guidelines are delivered, executing quality/productivity improvement efforts and understanding strategies of the Oracle Support Services organization. Interaction with Sales, Delivery account team and customer teams to ensure appropriate solutions are being identified and needs met. Attains results within Oracle management policies and practices. Executes company policies that affect immediate operation(s) and may have company-wide effect. About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Job Purpose: Acuity is currently looking for a dedicated and motivated person having experience in the due diligence and financial analysis for one of its Private Markets support team based in Gurgaon. Responsibilities: Understanding company’s business model, target screening, company profiles, evaluating market size/ TAM analysis, identifying growth drivers, analysing trends, SWOT analysis Benchmarking companies on various financial and operating parameters to understand industry growth and profitability Financial analysis, including but not limited to: Analysing financial statements to check various trends Comparing performance of companies during business cycles Ratio analysis, identifying relevant KPIs of the industries Experience in database like Capital IQ is must Skills: Experience of 3 - 6 years in investment due diligence, industry research, financial analysis, valuation, and benchmarking. Excellent verbal and written communication skills and experience in client management Work Timings: 2PM- 11 PM Show more Show less

WEKA is architecting a new approach to the enterprise data stack built for the age of reasoning. The WEKA® Data Platform sets the standard for agentic AI data infrastructure with a cloud and AI-native software solution that can be deployed anywhere. It transforms legacy data silos into data pipelines that dramatically increase GPU utilization and make AI model training and inference, machine learning, and other compute-intensive workloads run faster, work more efficiently, and consume less energy. WEKA is a pre-IPO, growth-stage company on a hyper-growth trajectory. We’ve raised $375M in capital with dozens of world-class venture capital and strategic investors. We help the world’s largest and most innovative enterprises and research organizations, including 12 of the Fortune 50, achieve discoveries, insights, and business outcomes faster and more sustainably. We’re passionate about solving our customers’ most complex data challenges to accelerate intelligent innovation and business value. If you share our passion, we invite you to join us on this exciting journey. What You'll Be Doing As a Technical Account Manager (TAM), you will utilize your strong technical competencies and customer management skills to provide a high level of personalized, proactive, and reactive enterprise-class solutions and services to our customers. Our TAM team is responsible for managing and maintaining relationships with our customers, ensuring their technical needs are met, and helping them to fully leverage WEKA’s products and solutions. The Technical Account Manager (TAM) role is critical to WEKA’s Premium Services offerings in furthering the WEKA customer relationship and ensuring that our customers achieve the greatest value from their WEKA solution. Working closely and collaboratively within our customers’ organizations, the TAM will understand the customer's business requirements, mission, objectives, technical needs, systems and solutions, environment, and service history. This individual interacts from Staff to Executive level teams and needs to be an excellent written and verbal communicator to both technical and non-technical audiences. As a Technical Account Manager, You'll Provide proactive technical and operational guidance within the framework of their WEKA environment to ensure customers achieving the best possible value from WEKA. Establish customer cadence and proactive engagement to align their needs including, but not limited to technical and business reviews, upgrade/release planning, and expansions, and related documentation. Identify and address customers' critical technical issues and non-technical issues, and coordinate necessary technical activities. Coordination of technical activities may include troubleshooting and solving escalated customer issues directly with the appropriate engineering teams within WEKA and 3rd party vendors for multi-vendor issues when applicable. Monitor customer open cases during business hours. Monitor customer systems, utilizing auto supports and User Console to identify potential problems and trends and subsequently make the necessary recommendations to resolve them to ensure optimal performance of these systems. Track and maintain user configurations and environments. Ensure that all recommended Best Practices are adhered to for maximizing product optimization and uptime. Notify customers of new product features, field/product alert analysis, and recommendations. Help educate the customer on the various tools on the support site and help them understand their WEKA products better. Manage special projects assigned by management to meet customer and cross-functional team needs. Build and maintain a close working relationship with both technical staff and Sr. Leadership from the customer team, in addition to building strong collaborative relationships with internal WEKA teams such as Sales, Sales Engineering, Technical Services, Professional Services, and Engineering You will build a holistic view of the customer and proactively identify areas where value can be maximized, increasing the footprint of products in the customer's environment over time, thereby enhancing customer retention and reference ability. Requirements 10+ Years experience as a Technical Account Manager (TAM) or similar customer facing role. Experience working with customers to identify and resolve critical technical and operational challenges. Excellent written and verbal communication skills. Ability to work within a Global cross-functional team environment. In-depth technical knowledge in three or more of the following areas is essential: Networking ETH/IB UNIX/Linux Storage Technologies Cloud Technology - Amazon Web Services (AWS), Microsoft Azure, Oracle Cloud Infrastructure (OCI), or Google Cloud Platform (GCP). Backup and Recovery AI/ML Strong aptitude for learning new technologies and understanding how to utilize them in a customer facing environment. Ability to follow standard engineering principles and practices. Creative approach to problem solving. Ability to travel to the customers' domestic sites and other global sites as necessary. 24x7 availability for after-hours on-call support for critical issues. The WEKA Way We are Accountable: We take full ownership, always–even when things don’t go as planned. We lead with integrity, show up with responsibility & ownership, and hold ourselves and each other to the highest standards. We are Brave: We question the status quo, push boundaries, and take smart risks when needed. We welcome challenges and embrace debates as opportunities for growth, turning courage into fuel for innovation. We are Collaborative: True collaboration isn’t only about working together. It’s about lifting one another up to succeed collectively. We are team-oriented and communicate with empathy and respect. We challenge each other and conduct positive conflict resolution. We are being transparent about our goals and results. And together, we’re unstoppable. We are Customer Centric: Our customers are at the heart of everything we do. We actively listen and prioritize the success of our customers, and every decision we make is driven by how we can better serve, support, and empower them to succeed. When our customers win, we win. Concerned that you don’t meet every qualification above? Studies have shown that women and people of color may be less likely to apply for jobs if they don’t meet every qualification specified. At WEKA, we are committed to building a diverse, inclusive and authentic workplace. If you are excited about this position but are concerned that your past work experience doesn’t match up perfectly with the job description, we encourage you to apply anyway – you may be just the right candidate for this or other roles at WEKA. WEKA is an equal opportunity employer that prohibits discrimination and harassment of any kind. We provide equal opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Show more Show less

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. About The Role As a Senior Technical Account Manager (TAM) at CrowdStrike, you will be a trusted advisor and technical partner to our most strategic customers. This role is all about building strong relationships, delivering expert guidance, and ensuring the long-term success and security of our customers' environments. You’ll work closely with Security, Product and IT teams to proactively resolve complex technical challenges, and help customers maximise the value of our platform. In this role, you’ll combine deep technical knowledge with strong communication and customer management skills to provide tailored support and strategic planning. You will serve as a bridge between customers and our internal teams, helping to prioritize issues, share product feedback, and advocate for customer needs. Success in this role requires a proactive mindset, a passion for cybersecurity, and the ability to navigate complex technical environments with confidence and care. What You’ll Do Serve as primary technical contact and augment our customer support teams Onboard new Elite Enterprise customers to the CrowdStrike platform. Ensure customer success through proactive periodic health checks, product training, and developing and sharing best practices focusing on Executive level interaction\ Lead efforts with internal CrowdStrike stakeholders to ensure needed customer feedback is adequately documented and assessed by internal parties. Leads meetings with Product Leadership to ensure customer must-have features and impacting issues are addressed Be the solution expert from the front lines of the SOC to the C-suite. Research complex technical issues in a timely manner and follow up with recommendations and action plans. Drive escalations with executive management and stakeholders Lead cross-functional groups to achieve resolution for any escalated issues. Contribute and utilize internal technical expertise, including development engineers, knowledge base, and other internal tools to provide the most effective solutions to customer issues Create knowledge content and systems to capture new learning for reuse throughout the company and user base. Lead technical communications within the team to share best practices and learn about new technologies and complimentary security applications. Manage renewal risk and collaborate with sales executive teams to remediate and ensure a successful renewal and upsell of product across assigned territory Conduct and lead quarterly onsite briefings with customers and executive staff. Participate in a corporate mentorship program. What You’ll Need Bachelor’s Degree or equivalent experience Industry recognized security certification Experience working with all supported operating systems Knowledge of enterprise web technologies, security and cutting-edge infrastructures Network infrastructure experience Security Operations Center working knowledge and experience Excellent customer service skills and ability to quickly establish technical credibility with customers Excellent communication skills, written and verbal with the ability to effectively communicate at all levels. Experience working independently to determine methods and procedures on new assignments Demonstrable problem-solving skills Collaborative attitude Commitment to customer success Bonus Points Experience with cloud platforms (e.g., AWS, Azure, GCP) Familiarity with SIEM tools and log analysis (e.g., Splunk, QRadar) Industry-recognized security certifications (e.g., CISSP, CISM, GIAC) Scripting knowledge (e.g., Python, PowerShell, Bash) Experience working with APIs for integration and automation Deep expertise in Windows, Linux and Mac platforms Benefits Of Working At CrowdStrike Remote-friendly and flexible work culture Market leader in compensation and equity awards Comprehensive physical and mental wellness programs Competitive vacation and holidays for recharge Paid parental and adoption leaves Professional development opportunities for all employees regardless of level or role Employee Resource Groups, geographic neighbourhood groups and volunteer opportunities to build connections Vibrant office culture with world class amenities Great Place to Work Certified™ across the globe CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program. CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance. Show more Show less

Company Size Startup / Small Enterprise Experience Required 3 - 7 years Working Days 5 days/week Office Location Kalyan Nagar, Bengaluru Role & Responsibilities We set up our outbound lead generation motion in May ’24 with a founding cohort of BDRs working directly with the [Head of Growth](https://www.linkedin.com/in/rajatshringi/). Over the past year, we’ve completed the 0-to-1 journey through two sales cycles, converting high-ACV paying customers sourced by the outbound BDR team. Our current team of six BDRs (one now promoted to BD Team Lead) is an integral part of the company and has played a pivotal role in this journey—demonstrating the ability to self-manage and iterate on outreach strategies. They built our current tech stack, messaging, and processes from scratch. In the first six months, most of our lead generation came through email and LinkedIn. We began cold calling in December ’24, and it already contributes to 50%+ of our outbound lead generation. We expect cold calling to account for over 70% of leads at a steady state. Way Forward Outbound sales is a key GTM channel for revenue generation, and we’re doubling down by expanding the team from 6 to 12 BDRs by August ’25. Our cold outbound motion has evolved into an ABM-led outbound motion, where BDRs focus only on Tier 1 accounts from our TAM—shortlisted based on 100+ data points, including growth signals and intent signals (from G2, 6sense, Bambora). These accounts are already warmed up through LinkedIn ads, webinars, events, etc. We’re looking for a seasoned BD Team Lead who’s excited to scale Zenskar’s ABM-led outbound motion from 1 to 10. You’ll be responsible for sourcing your quota of meetings, recruiting and coaching BDRs and BD interns, setting up new sequences, and executing and iterating on our outbound sales strategy. If you’re expecting a fully developed playbook to run with, Zenskar is probably not the right fit. The core pieces are in place, and we expect you to build on top of them. You’ll work directly with the founders, the Head of Growth, and the current BD Team Lead. This is also a cross-functional role—you’ll collaborate with the Inbound Marketing team, AEs, CS, and Engineers to refine our sales strategy. The primary objective is to set up meetings with qualified prospects by optimizing our outbound sales engine—iterating on campaigns, channels, messaging, tooling, and leading a team of BDRs and BD interns. Outbound Prospecting Find leads from databases (Apollo, ZoomInfo, Tracxn, Clay, Sales Navigator etc.) To generate new sales opportunities, reach out to them (manually and automatically) via different channels (email, LinkedIn, cold calling, etc.). Identify the needs of prospects, and build long-term, trusting relationships with to qualify leads as sales opportunities. ABM Campaign Design And Messaging Design and execute end-to-end ABM campaigns. Ex: lookalike accounts of existing customers, recently acquired companies, customers of competitors Experiment with sequences and messaging across channels: call, email, LinkedIn etc. Incorporate feedback from prospect responses to refine messaging further. Recruit And Coach BDRs And BD Interns Lead the hiring process for BDRs Own the ramp-up, training and coaching Create and run an internship program from scratch to roll out PPOs with the intent of grooming full-time BDRs internally: Hiring, ramp up, coaching, KPI setting, and decision on who to offer PPOs to Tech Stack Current Tech Stack: Hubspot, Outplay, Clay, FullEnrich, LinkedIn Sales Navigator, Tracxn, Ocean, G2, Phantom Buster, Lavender, Mailmeteor, GPT, NotebookLM, Prosp.ai We are an automation-first company by DNA and have automated large parts of our sales workflows. You would be expected to further drive automation Ideal Candidate 3–5 years of experience in sales or business development at a B2B SaaS company targeting the US/North American market 0.5–2 years as a Sr. SDR/BDR or Team Lead, carrying an IC quota while mentoring others Promoted internally after excelling in an outbound IC BDR/SDR role Strong experience with cold calling as a core outreach method High EQ—you understand team dynamics and earn respect organically Solid hustle and an entrepreneurial mindset; thrive in early-stage ambiguity Excellent verbal and written communication Proficiency with CRMs, lead databases, sales engagement tools, ChatGPT, etc. Familiarity with CRM systems; capable of managing leads, pipelines, and automation Willing to work late hours for US time zone overlap Hands-on mindset—comfortable working alongside your team Strong first-principles thinking and business acumen; ability to understand user pain points and the product deeply High ownership, work ethic, and ability to motivate a team Don’t take yourself too seriously. Perks, Benefits and Work Culture Variable: Based on performance ESOPs (for full time roles) Hybrid (Bangalore) Benefits (for Full-time Roles) Health insurance Generous vacation policy Learning and development budget Team events and company offsites Maternity and Paternity benefits Company Laptop Friday game nights Skills: sales engagement tools,messaging,account-based marketing (abm),outbound sales,coaching,b2b saas,linkedin,sales,crm proficiency,data analysis,team leadership,lead generation,cold calling Show more Show less

At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what’s the role all about? The role of a Tech Manager is to ensure the consistent and successful delivery of software product that meets functional and technical quality objectives. The Manager accomplishes this by employing their project management skills, understanding of technology and software engineering, and people leadership. Additionally, the Tech Manager is responsible for hiring and maintaining a highly skilled and performing team of software engineering professionals and ensuring their needs for technical challenges, skill growth, and overall career development are met. How will you make an impact? NICE is looking for an experienced, creative and highly motivated Technical manager, who has good experience in products, strong organization skills, with both customer facing and internal Stake holders, to join the Actimize, Professional Services, as Manager of Managed Services. The role requires working closely with global teams across the entire organization to deliver Post product enhancement , Service request & custom development to our customers. Division: Actimize, Professional Services, Managed Services Responsible for custom developments delivery across regions, for Actimize deployed customers. Responsible for Key delivery KPIs: Customer satisfaction, Maintaining Margins & Project profitability. Handles customer escalation and provides corrective actions plan Maintain contact and communication with all team members, Program managers, TAM and regional leads and other participants to ensure on time & under budget completion of post deployment Custom development & Service request to client expectations. Accountable for managing the overall delivery of Customer critical programs including demand rationalization, aiding in Program governance, Project reporting and Stakeholder management, utilization Identify project priority conflicts and report any issues affecting overall project delivery Coordinate with various groups in Actimize across locations to ensure success of the Program Work as a key interface point for business stakeholders, project teams and the GTC team to identify, discuss and resolve any issues related to delivery. Communicate program status to stake holders and executives Plan for project contingencies and anticipate variations that may affect resources, successful implementation Follow the company Code of Ethics ,procedures at all times. Have you got what it takes? Bachelor’s Degree in Computer Science or related field or equivalent work experience required 11 to 17 years experience in technical program management in Banking and financial world. Excellent customer service and people skills Experience with Onsite and offshore delivery model is must Excellent problem solving skills Ability to meet deadlines Effectively communicate with interpersonal skills Ability to manage multiple projects at one time Ability to work with and to interpret technical information to non-technical individuals Experience working with Waterfall/Agile methodologies You will have an advantage if you also have: Actimize Implementation knowledge Experience in Financial Crime & Compliance field Cloud SAAS or Software as a service (SAAS) experience Experience managing large projects Experience managing customer facing What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! Enjoy NICE-FLEX! At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 5109 Reporting into: Group Manager Role Type: Manager About NICE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law. Show more Show less

TA JOB DESCRIPTION – Sr Manager Tower Lead TA India – Band C2 Domain : F&A (Must Have) Skills ( Must Have) Minimum 14 years’ experience in Staffing, Recruiting, or Account Management in a corporate or professional services environment. Must have prior experience into ITES hiring. In-depth knowledge of full-cycle recruiting and employer branding techniques Ability to highlight risk accounts on time with appropriate data points. Strong understanding on sourcing & market / competition Ability to promote low cost channels to deliver maximum requirement like referrals and direct to talent. A sense of ownership with strong execution skills and drive for results. Skills( Good to have) : Knowledge Benefit’s of HRO hiring in India Experience ( Minimum) 14-16 Years Job Responsibilities: In this role, Talent Acquisition Manager (TAM) is responsible for executing against the talent acquisition strategy with core focus on the management of full life cycle recruiting for professional-level openings. Developing, designing, planning and implementing talent acquisition strategies multiple business groups and work on understanding business priorities and developing holistic solutions Work closely with stakeholders and define a strategy for the hiring process. Will be aligned for lateral hiring. Accountable to implement proactive talent attraction programs to increase the talent pool and be ahead of the curve given the competitive landscape and talent shortages. Provide partnership to the sourcing process across volume, and niche hiring through all related channels of recruitment like an internal referral, job sites, social media and vendors. Partner closely with the stakeholders to understand the diversity and inclusion goals of the organization and develop a talent acquisition road map to meet those goals. Building strong relationships with external and internal stakeholders while staying connected to the business through strong communication, partnerships and market insight. Managing the candidate assessment framework and identifying and adopting best practices that ensure high-quality hires. Maintaining key hiring metrics for measuring efficiency of hiring at regular time intervals. Ensuring key targets are met like on time delivery, Cost per Hire, Replacement cost etc. Promoting low cost channels to deliver maximum requirement. Build and maintain network of potential candidates through pro-active market research. Recommend ways to improve our employer brand. Security Roles & Responsibilities · Updates himself / herself regularly with Company policies on Information Security Management System. Show more Show less

Who We Are Balbix is the world's leading platform for cybersecurity posture automation. Using Balbix, organizations can discover, prioritize and mitigate unseen risks and vulnerabilities at high velocity. With seamless data collection and petabyte-scale analysis capabilities, Balbix is deployed and operational within hours, and helps to decrease breach risk immediately. Balbix counts many global 1000 companies among its rapidly growing customer base . We are backed by John Chambers (the former CEO and Chairman of Cisco) , top Silicon Valley VCs and global investors . We have been called magical , and have received raving reviews as well as customer testimonials , numerous industry awards , and recognition by Gartner as a Cool Vendor , and by Frost & Sullivan . About This Role As a Customer Success Manager, you will be working directly with customers to help identify their Cyber Risk management requirements, determine how Balbix can help meet those, implement the solution and help them derive the desired outcomes. This is a highly consultative and visible role directly influencing adoption, expansion and advocacy metrics. You Will Serve as the primary point of contact for customers throughout their entire journey: from onboarding, through adoption, support, expansion, and renewals Develop a trusted advisor relationship with customer stakeholders and executive sponsors Proactively engage with your customers in driving business outcomes, identifying and eliminating roadblocks to a successful adoption Create and deliver on success plans built around the customer’s desired outcomes and drive product adoption and growth Lead various customer engagement activities including QBRs, onboarding meetings, renewals management etc. Develop / refine Customer Success playbooks or maximum effectiveness and efficiency Lead growth by identifying upsell or cross-sell opportunities into new use cases and teams Measure, track and deliver on various CS metrics including adoption, expansion, advocacy, customer satisfaction, project progress, usage etc. Requirements Bachelor's / Master’s degree in computer science or related technical field 5+ years of experience of which minimum 3+ years experience working in customer-facing roles like CSM / TAM Knowledge of cyber security domain required Outstanding presentation and communication skills Experience directly working with senior customer stakeholders (up to CXO levels) Passion for problem solving and strong organizational skills Experience with Big4 consulting is a big plus Life @ Balbix At Balbix, we have built a culture that aligns to our values of ownership, customer focus, curiosity, tenacity, innovation, judgement, teamwork, communication, honesty and impact. In joining our team you’ll work with very motivated and knowledgeable people, build pioneering products and utilize cutting-edge technology. Our Balbix team members see rapid career growth opportunities stemming from our culture of alignment, bottom up innovation, our clarity of goals and unrelenting mission. Last but not least, developing the world's most advanced platform to address what the most important (and hardest) technology problem facing mankind today is exceptionally rewarding! More information at https://www.balbix.com/company/careers/ Please reach out if you want a seat on our rocket-ship and are passionate about changing the cybersecurity equation. Show more Show less

About Us: At Innovapptive, we are bringing the industrial front-line worker, back-office and assets together. Our platform is the only patented and “Code-Free” connected worker platform that brings operations, maintenance and store rooms in a plant on one unified platform. Innovapptive’s unique connected worker platform is disrupting and digitizing archaic, tedious, & labor intensive paper-based processes for maintenance, operations, & supply chain with a suite of highly reconfigurable mobile apps, while the back-office has real-time visibility into the front-line workforce with better planning, scheduling, adoption monitoring and actionable insights. Some of the world’s largest brands such as Newmont Mining, Rio Tinto, Chevron Phillips Chemicals, Dominion Nuclear, Hess, Shell, UNICEF, Reckitt Benckiser are digitally transforming their back-office and front-line industrial worker experiences. We are saving companies millions of dollars by improving their asset uptime, productivity, safety, and talent challenges, while delivering jobs better, faster, cheaper and safer. We recognize the immense potential in the often underserved market of industrial front-line workers, with a Total Addressable Market (TAM) estimated at approximately ~10 billion dollars, of which 97% remains untapped - representing a vast white space for innovation. At Innovapptive, we are not just following trends; we are setting them. As an emerging category leader, we are defining and disrupting the connected worker market. Our cutting-edge solutions are revolutionizing the way industrial workers operate, collaborate, and excel in their roles. What sets us apart is our unwavering commitment to innovation, backed by a visionary team and the support of marquee investors such as Tiger Global Management and Vista Equity Partners. With their backing, we have the financial muscle and strategic guidance to drive forward, making us a force to be reckoned with in the industrial software landscape. Our ultimate goal is to create a harmonious synergy between front-line workers, back-office teams, and assets, unleashing unprecedented efficiency and productivity in industrial operations. Join us in this extraordinary journey as we lead the charge in transforming industries, improving efficiency, and enhancing the lives of front-line workers across the globe. Be part of a company that's making history by reshaping the way industries operate. Together, we're making the impossible possible. The Role: We are seeking a talented and results-oriented Content Marketing Manager to join our marketing team and drive our content strategy and execution, primarily for the US market. This is a highly collaborative role where you will work hand-in-hand with our Product Marketer focused on buyer enablement to create valuable, educational, and persuasive content that resonates with our target audience throughout their journey and empowers our sales team. You will be responsible for developing content that educates potential buyers on their problems, solution categories, and ultimately, why our solution is the right choice. Key Responsibilities: Content Strategy & Planning: Develop, execute, and maintain a content marketing strategy and editorial calendar aligned with marketing goals, SEO objectives, and the specific needs identified by the Product Marketing team for the US market. Content Creation: Write, edit, and produce high-quality, engaging content across various formats, including: Deeply researched long and short form content (focused on problem education, category deep-dives, and solution exploration) Guides, whitepapers, and eBooks Website copy and landing pages (especially for solution comparisons and key product areas) Content for email campaigns Scripts or outlines for webinars and videos (often in collaboration with Product Marketing) Contribute to or repurpose content for case studies and customer stories based on Product Marketing's needs. Develop content assets supporting implementation and migration processes. Close Collaboration with Product Marketing: Work very closely with the Product Marketer responsible for buyer enablement. Translate product messaging, market insights, and competitive positioning provided by PMM into compelling, buyer-focused content. Ensure content directly supports sales enablement needs by addressing common questions, objections, and demonstrating value. Audience & Market Understanding: Develop a deep understanding of our target audience in the US market, their pain points, information needs, and consumption habits at different stages of the buyer journey. SEO & Distribution: Optimize all content for search engines and develop strategies for effective distribution across owned (website, blog, email) and earned/paid channels. Performance Measurement: Track, analyze, and report on content performance metrics (website traffic, engagement, lead generation, conversion rates, influence on pipeline) using analytics tools. Use data to continuously refine the content strategy and execution. Maintain Content Library: Organize and manage the content library, ensuring assets are easily accessible to marketing, sales, and other teams. Qualifications: 3-5+ years of experience in content marketing, with a strong focus on B2B SaaS. Proven track record of creating high-quality content that drives engagement and contributes to pipeline/revenue. Exceptional writing, editing, and proofreading skills with a strong command of grammar and style, particularly for a US audience. Solid understanding of SEO principles and best practices for content. Experience developing content aligned with different stages of the B2B buyer journey. Experience working closely with Product Marketing, Sales, or Product teams. Familiarity with content management systems (CMS) and marketing automation platforms (MAP). Ability to understand complex or technical concepts and translate them into clear, benefit-oriented content. Preferred Qualifications: Experience managing freelance writers or external content contributors. Familiarity with analytics platforms (e.g., Google Analytics) and SEO tools (e.g., SEMrush, Ahrefs). Experience creating content for sales enablement purposes. Skills & Attributes: Highly analytical and data-driven. Process-oriented with a keen eye for detail and optimization. Proactive and able to take initiative in a fast-paced environment. Excellent communicator, capable of explaining technical concepts and processes clearly. Collaborative team player who can build strong relationships across departments. Adaptable and comfortable working in a dynamic, growing company. Strong organizational and project management skills. What We Offer: A positive, open, and highly-innovative environment and team Entrepreneurial spirit with unlimited opportunity to grow Opportunity to work with leading global brands on exciting and impactful projects Competitive Base Pay Best of plan on Vacation & Paid Time Off. Provision of Medical Insurance for family - self, dependent, spouse, dependent children, parents/parent-in-laws Paid Maternity and Paternity leave Bi-annual reviews to ensure transparency and promoting high performance culture OKR Driven Performance Development Environment Learning & Development - access to wide range of e-Learning courses (technical, Product, Process, etc.,) A host of Interest Groups/Clubs for Book Reading, Toastmasters, Sports - Cricket, Volleyball, Throw-ball, Badminton, TT, Music. Show more Show less