486 Tam Jobs - Page 8

Company Background AppBroda Tech is a company founded by 2 BITSians with a simple mission statement - “App Business Made Easy”. We are building a SaaS company focused on the needs of SMB App Developers from around the world. This is a $15+ Billion opportunity which is ripe for disruption especially with increasing internet penetration, adoption and digitization of businesses. We are profitable from Day-1 and are already growing at breakneck speeds and solving some really hard problems. Since the beginning back in June 2021, we have scaled ourselves already to a 50+ membered organisation with employees from 3 countries and expanding further.. AppBroda is looking to hire a TAM who can work on multiple projects at once which involves a combination of both technical and business skills in the AdTech industry working with one of the largest app publishers across the globe as their first POC. Jd Understand potential clients' technical infrastructures, ad monetization implementation and perform initial or secondary investigations in order to onboard them effectively to start business with us. Manage business and technical queries for our Enterprise Clients. Maintain effective relationships with them in order to ensure their problems are addressed and resolved. Establish with AppBroda’s optimization capabilities and strategies and ensure that each client implements the same in order to optimise their ad revenues and increase their overall profitability. Work internally with our product and the ops team to ensure smooth flowing and growth of our business. Share knowledge and best practices with clients, contribute to internal projects and initiatives, and serve as an expert for specific technical or process areas. Maintaining sheets for different KRAs and metrics daily. Help the product management team in designing better products by communicating Market Realities And ExpectationsRequirements 1-2 years of experience in using Google Ad Manager Minimum 1 year experience in Google analytics and Google Firebase Minimum 1 year experience in using Google AdMob Previous experience in using any ad mediation platforms like Ironsource or Applovin MAX Strong analytical skills Exceptional relationship management and communications Teamwork and interpersonal skills Attention to detail MS Excel and PowerPoint Knowledge Previous experience in the any of the below is a plus: Client facing role- Ad Monetization role Fast-paced start-up environment Skills:- Technical support, Google Ad Manager, GAM, Google Analytics, Firebase, MS-Office and Google AdMob

About Us InMobi is the leading provider of content, monetization, and marketing technologies that fuel growth for industries around the world. Our end-to-end advertising software platform, connected content, and commerce experiences activate audiences, drive real connections, and diversify revenue for businesses everywhere. InMobi Advertising is an end-to-end advertising platform that helps advertisers drive real connections with consumers. We drive customer growth by helping businesses understand, engage, and acquire consumers effectively through data-driven media solutions. Learn more at advertising.inmobi.com . Glance is a consumer technology company that operates disruptive digital platforms, including Glance, Roposo, and Nostra. Glance s smart lockscreen and TV experience inspires consumers to make the most of every moment by surfing relevant content without the need for searching and downloading apps. Glance is currently available on over 450 million smartphones and televisions worldwide. Learn more at glance.com . Born in India, InMobi maintains a large presence in Bangalore and San Mateo, CA, and has operations in New York, Singapore, Delhi, Mumbai, Beijing, Shanghai, Jakarta, Manila, Kuala Lumpur, Sydney, Melbourne, Seoul, Tokyo, London, and Dubai. To learn more, visit inmobi.com . About the Role InMobi is looking for a high-caliber Technical Account Manager (TAM) to serve as a trusted technical advisor to our enterprise clients. You ll work at the intersection of data, marketing, and engineering - owning the end-to-end analytics stack and tag instrumentation across multi-channel marketing and performance journeys. As a TAM, your impact will go beyond support - you will architect tracking strategies, drive advanced debugging, lead cross-platform analytics rollouts, and influence product direction through ground-level client insights. Objectives of the Role Serve as the primary technical expert for client calls, diagnosing challenges and guiding product adoption Enable customers to maximize value from analytics and tracking solutions through tailored training and support Proactively uncover implementation gaps, recommend best-practice fixes, and validate end-to-end data integrity Leverage usage data to inform upsell/cross-sell opportunities and feed insights back into product development Key Responsibilities Lead deep-dive technical discovery sessions and solution walkthroughs for clients and internal teams Design and implement robust instrumentation plans using GTM, DCM Floodlight, Facebook Pixel, Bing UET, and other tracking platforms Audit complex digital analytics setups - covering event schemas, UTM governance, cross-domain tracking, cookie compliance, and offline conversion matching Debug tracking and performance issues using tools like Chrome DevTools, Charles Proxy, and Postman, and resolve issues with JavaScript, network requests, and tag errors Build reusable automation scripts (Python/JS) to accelerate tag validation and deployment Author high-quality documentation, SDK/API guides, and playbooks that can scale to a global implementation team Collaborate with product and engineering to escalate client feature requests, discover bugs, and shape new feature rollout strategies Required Skills & Qualifications 2-4 years in a client-facing technical role (TAM, Martech Consultant, Analytics Implementation Specialist, Solutions Engineer) Proven hands-on experience with GA4, Adobe Analytics, GTM, DCM, Clarity, Facebook Pixel, Bing Ads, Taboola, Outbrain and 3rd-party analytics/tagging ecosystems Proficiency in JavaScript debugging, regular expressions, cookie/session tracking, and understanding how data flows through browser environments Strong knowledge of conversion attribution models, data Layer management, and tag QA workflows Excellent communication skills - able to translate complex technical details into client-friendly recommendations Exposure to data privacy and compliance practices (GDPR, CCPA, cookie consent frameworks, etc.) Preferred Qualifications Bachelors degree in computer science, Data Analytics, Marketing Technology, or a related field Proven ability to translate client feedback into actionable product enhancements Understanding of how web technologies work in order to proactively debug applications Basic understanding of JavaScript and Python, with the ability to read, interpret, and make minor modifications to scripts for tracking, automation, or debugging purposes What You ll Gain A leadership-facing role with high visibility into product impact and customer success The opportunity to shape tracking and analytics excellence across global digital campaigns Exposure to cutting-edge ad tech, performance measurement, and AI-driven optimization solutions The InMobi Culture At InMobi, culture isn t a buzzword; its an ethos woven by every InMobian, reflecting our diverse backgrounds and experiences. We thrive on challenges and seize every opportunity for growth. Our core values of thinking big, being passionate, showing accountability, and taking ownership with freedom - guide us in every decision we make. We believe in nurturing and investing in your development through continuous learning and career progression with our InMobi Live Your Potential program. InMobi is proud to be an Equal Employment Opportunity and we make reasonable accommodations for qualified individuals with disabilities. Visit https: / / www.inmobi.com / company / careers to better understand our benefits, values, and more!

Join Us as Technical Product Manager – Smart Containers Are you ready to make a significant impact in the dynamic world of Supply Chain Asset Tracking and Intelligence? ORBCOMM, a market leader in this area, is looking for a Technical Product Manager who thrives in a fast-paced, agile setting. We want you to transform your ideas into action and drive our mission forward. Why You’ll Love Working Here In this high-impact role, you will be responsible for defining and executing the product vision and strategy for our Container product portfolio, enabling our clients to run more efficient fleets and deliver their cargo on time and on budget. You will collaborate closely with Customers, Product Managers, Engineering, Sales, and external stakeholders to shape the success of your product line and drive revenue growth. With a flexible hybrid working schedule , you can enjoy the best of both worlds—engaging in-person collaboration at our Hyderabad office, while also enjoying the autonomy and comfort of remote work. What You’ll Do Product Management and Roadmap Collaborate with product managers and stakeholders to identify customer needs, use cases, user personas Translate customer needs into product requirements, user experience and interface requirements. Write epics, user stories, acceptance criteria; develop user journey workflows; co-ordinate with design team to develop wireframes. Identify technical product gaps, articulate new features, monitor and analyze product performance, using data-driven insights to inform decision-making and continuous improvement. Innovate with new product offerings and differentiated feature sets. Develop and own the product roadmap. Project Management Key stakeholder in product development cycle, project planning and managing product backlog. Prioritize stories, groom engineering team, review finished product, collect customer feedback and iterate. Collaborate with cross functional teams, provide product related content across project phases. Act as the primary point of contact for all product-related inquiries and issue. Customer, Competition, Market Be obsessed with our customers – know who they are, their needs and pain points, understand why they trust certain products and not others. Compile and summarize competition offerings, features set and anticipate future capabilities. Capture market dynamics and build TAM/SAM/SOM models. Business and Go-to-Market Collaborate and develop technical product documentation (internal & external) including user guides, manuals, and datasheet, etc. Develop product-related content to support marketing & sales account management teams. Who You Are You’re a strategic thinker with a knack for operational excellence, ready to tackle multiple priorities with agility and grace. Experience: 3+ years of experience in Product Management with overall 5+ years of experience. Key Skills I: a) write product requirements, b) identify use cases, product features c) develop product roadmaps. Key Skills II: Good understanding of product management practices, frameworks, agile/scrum methodologies. Communication Skills: Excellent written and verbal communication, presentation, and training skills. Analytical Skills: Strong problem-solving and analytical ability. Travel: Willingness to travel to customer and non-customer sites (10%-20%). An inspiring portfolio showcasing products you have successfully grown in market share and revenue. What Makes a Difference This role requires a self-starter who can thrive in a fast-paced, high-pressure environment. Must be a team-player, fast-learner, and can work with cross-functional teams. Entrepreneurial mindset, hands-on attitude, ability to manage uncertainty. Background in the logistics industry, with knowledge of assets that move goods across Rail, Road and Maritime. Understanding of data management, analytics, and integration technologies (e.g., ETL, data warehousing, BI tools, APIs). Experience across product types: hardware, software, web applications, cloud mobile platforms, About Us: At ORBCOMM, we’re pioneers in IoT technology, that drives innovation and empowers our clients to make data-driven decisions. Our industry-leading solutions enable customers to boost productivity, streamline operations and increase their bottom line. With over 30 years of experience and the most comprehensive solution portfolio in the industry, we enable the management of millions of assets worldwide across diverse sectors including transportation, heavy industries, satellite, and maritime. Discover how ORBCOMM is transforming industries and unlocking the potential of data to drive meaningful change by visiting us at www.orbcomm.com ! Ready to Join Us? We believe that our people are our greatest asset. Your skills and passion can help us achieve remarkable things! If you’re seeking a thrilling career opportunity in a vibrant, growth-oriented environment, ORBCOMM is the perfect fit for you. We are committed to building a diverse and inclusive workplace and appreciate all applicants for their interest in joining our team. Only candidates selected for an interview will be contacted. At ORBCOMM, we are also dedicated to ensuring accessibility and are pleased to offer accommodations for individuals with disabilities upon request throughout all aspects of the selection process.

Sales Management activities and Skill set: To focus on influencers like end users, specifiers, and contractors for upcoming and ongoing projects Specifier /end user support: Should have a background of designing and Specifying GFD BOQ with Honeywell USP s Meet new customers to expand customer base and initiate presentations, meetings as necessary To maintain and develop relationships with existing customers To understand customer requirements and present product and solutions appropriately to make sales Ensure any customer complaints are highlighted to manager and follow-up for immediate corrective action Commercial Activities: Ensure Order log-in as per Company Policy Liaising with Logistics to check the progress of existing orders and communicate as appropriate to customer Review Statement of accounts periodically for assigned Channel partners and ensure any discrepancy is addressed immediately Focus on collectable from partners month on month to have NIL PD and smooth billing Update daily /Weekly Customer visits on time in NEX and keep it updated Ensure Opportunities, Customer, Project Database is up to date in NEX Participate in daily/weekly/ Monthly TAM as per Team invites Identify new and innovative ways to improve market share Project Management: Meeting up Developers / Builders for residential & commercial projects Ensure Specification in all identified Projects Ensure quotations to projects are submitted on time Ensure all Projects are captured in Project Database Ensure cross area projects are highlighted as soon as it is identified to manager and respective Regional Head Performance Management: HPD to be updated time to time Ensure adherence to Honeywell Code of Business Conduct Demonstrate key Sales Behaviors. (Growth & Customer focus, Gets Results, Effective Communicator, Intelligent Risk Taking & Technical & Functional YOU MUST HAVE Minimum of 5+ years of experience in account management or sales, with a proven track record of managing key accounts and driving revenue growth Strong leadership and team management skills Ability to build and maintain strong relationships with customers and internal stakeholders Strategic thinking and problem-solving abilities WE VALUE Bachelors degree in Business, Marketing, or related field Proven ability to drive revenue growth and achieve sales targets Strong business acumen and understanding of market dynamics Ability to effectively manage strategic accounts and navigate complex sales cycles Customer-focused mindset with a passion for delivering exceptional service Leadership skills to inspire and motivate a high-performing team Continuous learning mindset and willingness to adapt to changing market trends YOU MUST HAVE Minimum of 5+ years of experience in account management or sales, with a proven track record of managing key accounts and driving revenue growth Strong leadership and team management skills Ability to build and maintain strong relationships with customers and internal stakeholders Strategic thinking and problem-solving abilities WE VALUE Bachelors degree in Business, Marketing, or related field Proven ability to drive revenue growth and achieve sales targets Strong business acumen and understanding of market dynamics Ability to effectively manage strategic accounts and navigate complex sales cycles Customer-focused mindset with a passion for delivering exceptional service Leadership skills to inspire and motivate a high-performing team Continuous learning mindset and willingness to adapt to changing market trends Sales Management activities and Skill set: To focus on influencers like end users, specifiers, and contractors for upcoming and ongoing projects Specifier /end user support: Should have a background of designing and Specifying GFD BOQ with Honeywell USP s Meet new customers to expand customer base and initiate presentations, meetings as necessary To maintain and develop relationships with existing customers To understand customer requirements and present product and solutions appropriately to make sales Ensure any customer complaints are highlighted to manager and follow-up for immediate corrective action Commercial Activities: Ensure Order log-in as per Company Policy Liaising with Logistics to check the progress of existing orders and communicate as appropriate to customer Review Statement of accounts periodically for assigned Channel partners and ensure any discrepancy is addressed immediately Focus on collectable from partners month on month to have NIL PD and smooth billing Update daily /Weekly Customer visits on time in NEX and keep it updated Ensure Opportunities, Customer, Project Database is up to date in NEX Participate in daily/weekly/ Monthly TAM as per Team invites Identify new and innovative ways to improve market share Project Management: Meeting up Developers / Builders for residential & commercial projects Ensure Specification in all identified Projects Ensure quotations to projects are submitted on time Ensure all Projects are captured in Project Database Ensure cross area projects are highlighted as soon as it is identified to manager and respective Regional Head Performance Management: HPD to be updated time to time Ensure adherence to Honeywell Code of Business Conduct Demonstrate key Sales Behaviors. (Growth & Customer focus, Gets Results, Effective Communicator, Intelligent Risk Taking & Technical & Functional Sales Management activities and Skill set: To focus on influencers like end users, specifiers, and contractors for upcoming and ongoing projects Specifier /end user support: Should have a background of designing and Specifying GFD BOQ with Honeywell USP s Meet new customers to expand customer base and initiate presentations, meetings as necessary To maintain and develop relationships with existing customers To understand customer requirements and present product and solutions appropriately to make sales Ensure any customer complaints are highlighted to manager and follow-up for immediate corrective action Commercial Activities: Ensure Order log-in as per Company Policy Liaising with Logistics to check the progress of existing orders and communicate as appropriate to customer Review Statement of accounts periodically for assigned Channel partners and ensure any discrepancy is addressed immediately Focus on collectable from partners month on month to have NIL PD and smooth billing Update daily /Weekly Customer visits on time in NEX and keep it updated Ensure Opportunities, Customer, Project Database is up to date in NEX Participate in daily/weekly/ Monthly TAM as per Team invites Identify new and innovative ways to improve market share Project Management: Meeting up Developers / Builders for residential & commercial projects Ensure Specification in all identified Projects Ensure quotations to projects are submitted on time Ensure all Projects are captured in Project Database Ensure cross area projects are highlighted as soon as it is identified to manager and respective Regional Head Performance Management: HPD to be updated time to time Ensure adherence to Honeywell Code of Business Conduct Demonstrate key Sales Behaviors. (Growth & Customer focus, Gets Results, Effective Communicator, Intelligent Risk Taking & Technical & Functional

Our Team Customer Success Services (CSS) enable organizations to leverage their Oracle investments to extend into the cloud with greater value, choice, and confidence. Oracle delivers enterprise-grade, end-to-end managed cloud services across its broad portfolio of business applications, middleware, database, and hardware technologies. Customer Success Services has industry-leading expertise with the highest customer satisfaction to support customer business every step of the way. Our customers will measure our contribution to their success based on the value they receive from our services. TAMs are responsible for the overall governance and technical service delivery. They help customers maximize the business value of their Oracle investments, achieving the desired business outcomes while minimizing risk. To do this, TAMs must become trusted advisors to the customer, ensure consistency and quality of deliverables, help customers deliver their IT strategy, overcome challenges, and meet business goals, and use leading practices for successful Oracle technology and Cloud deployments and operations. The Services Portfolio includes Managed Services, On-Premise, Hybrid Cloud, Applications, Platforms and Databases (SaaS/PaaS/IaaS), and Security services that TAMs may manage in full or in part. Part of our growth strategy, we are recruiting an experienced Technical Account Manager (TAM) with extensive service delivery / operations background with Oracle SaaS products. Our Ideal Candidate: Our ideal candidate will typically be expected to demonstrate the following attributes: Good understanding on Oracle SaaS and ERP / SCM /HCM Modules Governance experience - Oversight and Direction, Alignment with Business Goals and value realization, Risk management, Continuous Improvement Experience with implementation and support of Oracle SaaS ERP / SCM Applications, including at least 2 full cycle projects Good experience in managed services (day2-support) projects as an Individual contributor or a lead subject matter expert Experience conducting a project management in cloud-based (Oracle SaaS) technology Hands-on Oracle SaaS ERP / SCM /HCM implementation experience Understand OCI, PaaS applications and how it integrates with SaaS applications. Ability to review the solution design and Root Cause Analysis documentation. Good knowledge of Artificial Intelligence and specifically the embedded SaaS AI features Effectively manage scope and customer expectations on individual assignments Follow through on all assignments and takes ownership of client issues. Coordinate with Product Manager and business partner to model, design, and build business solutions. Collaborate with customers and various teams to define requirements and lead projects from inception through delivery, including status updates, scope changes. Strong project management experience; PMP is desirable Should have a strong customer management skills. Excellent team player, willing to learn new technologies & problem-solving skills Ability to multitask, maintain composure in high-stress/high-visibility situations and change priority as needed to accommodate a very dynamic business. Work in rotation Shifts Strong organization skills, detail oriented & communication skills University degree, with post graduate technical or management qualifications or other relevant experience. Fusion ERP / SCM / HCM Certification preferred. The candidate should have 15+ years of experience in Oracle SaaS including Technical/Functional and Project/Program Management experience and have a track record in delivering large-scale global Application. High commitment with customers is must. Career Level - IC4 Your Responsibilities Key tasks include, but are not limited to, the following: SCOPE: As a TAM, manage the service delivery through virtual team of resources. Establish priorities & Service growth plans for customers aligned to Oracle’s Cloud Strategy. Manage customer requirements for upgrades and migration. Manage collaborators, create and publish the project plans, and other documents Manage the project kick-off and governance throughout the project life cycle. Work on improvement initiatives as required ACCOUNTABILITIES Review existing services & contracts and understand the scope thoroughly. Generate & manage service delivery plan, key work you're doing, marshal resources as required, RACI, risks, issues and dependencies according to CSS standards. Deliver regular business and operational reviews to key business collaborators. Implement Service Improvement policy and processes. Manage and co-ordinate changes in customer environments per customer strategy. RESPONSIBILITIES Service plans and Governance Contractual and Financial Control Problem and Incident Management Issue and Risk Management Critical issue Management Standard Process Advice and Recommendations AI Adoption Business Development and Renewals Customer Satisfaction Provide leadership, motivation and direction

Description We are seeking a Customer Success Manager to lead the post-sale relationship with clients, ensuring successful onboarding, adoption, and long-term growth. This role combines account ownership, project execution, and strategic collaboration across internal teams. You will manage a portfolio of customers and drive measurable outcomes that align with their business goals. What You Will Do Customer Portfolio Management Own a book of business and drive overall account health and satisfaction. Conduct regular cadence calls, QBRs, and strategy sessions with customers. Monitor adoption and system usage, identifying risks and growth opportunities. Retain and grow accounts through proactive engagement and value delivery. Onboarding & Delivery Execution Lead customer onboarding and ensure seamless go-lives. Collaborate with cross-functional project teams (TAM, engineer) to deliver solutions on time and in scope. Track milestones, dependencies, and risks with precision. Customer Growth & Expansion Identify upsell and expansion opportunities through ongoing engagement. Collaborate with Sales and Account teams to support growth initiatives. Be accountable for customer outcomes and long-term value realization. Cross-Functional Collaboration Partner with Product, Engineering, Support, and Data teams to resolve issues and implement solutions. Communicate customer feedback to internal teams to inform product improvements. Reporting & Visibility Maintain accurate records in HubSpot and communicate updates via Slack and internal reports. Provide regular updates to senior leadership on customer health, risks, and success metrics. Requirements 2–5 years of experience in Customer Success, Project Management, or Implementation Experience working with retail and/ or supply chain environments Educational Qualification: Bachelor’s degree required; Master’s degree preferred Excellent communication and relationship-building skills Strong analytical skills; proficiency in Excel required, Python a plus Highly organized, dependable, and comfortable managing multiple priorities Ability to work cross-functionally

Role - Offline Media Exp : 2-5 yrs Shifts: rotational & US (flexible) Work culture: Hybrid Skill Set : TV Activation(BARC),YUMI,MAP,TAM Email to-vaishnavi.yelgulwar@aptita.com TV planning - Use secondary data Software (BARC G MAP) to arrive at actionable solution. Media buying - Negotiated advantageous contracts with media vendors, ensuring the most effective use of budget resources. Client solutions - Campaign tracking, evaluation and reporting on ongoing client activities. Presenting the pre G post campaign analysis in TV Planning - Develop G execute the new media Plans strategy By using data sites (BARC G TAM) Digital Planning - Develop, execute G optimize the digital planning by using (Comscore, Google Insider, GWI) G Execute On Meta, Google G Youtube. Biddable & Influencer Marketing - Drive Brand awareness G consideration campaign on YouTube, Meta G other channels. With Paid Online Campaigns and Influencer marketing Campaigns.

JOB DESCRIPTION Our Team Customer Success Services (CSS) enable organizations to leverage their Oracle investments to extend into the cloud with greater value, choice, and confidence. Oracle delivers enterprise-grade, end-to-end managed cloud services across its broad portfolio of business applications, middleware, database, and hardware technologies. Customer Success Services has industry-leading expertise with the highest customer satisfaction to support customer business every step of the way. Our customers will measure our contribution to their success based on the value they receive from our services. TAMs are responsible for the overall governance and technical service delivery. They help customers maximize the business value of their Oracle investments, achieving the desired business outcomes while minimizing risk. To do this, TAMs must become trusted advisors to the customer, ensure consistency and quality of deliverables, help customers deliver their IT strategy, overcome challenges, and meet business goals, and use leading practices for successful Oracle technology and Cloud deployments and operations. The Services Portfolio includes Managed Services, On-Premise, Hybrid Cloud, Applications, Platforms and Databases (SaaS/PaaS/IaaS), and Security services that TAMs may manage in full or in part. Part of our growth strategy, we are recruiting an experienced Technical Account Manager (TAM) with extensive service delivery / operations background with Oracle SaaS products. Our Ideal Candidate: Our ideal candidate will typically be expected to demonstrate the following attributes: Good understanding on Oracle SaaS and ERP / SCM /HCM Modules Governance experience - Oversight and Direction, Alignment with Business Goals and value realization, Risk management, Continuous Improvement Experience with implementation and support of Oracle SaaS ERP / SCM Applications, including at least 2 full cycle projects Good experience in managed services (day2-support) projects as an Individual contributor or a lead subject matter expert Experience conducting a project management in cloud-based (Oracle SaaS) technology Hands-on Oracle SaaS ERP / SCM /HCM implementation experience Understand OCI, PaaS applications and how it integrates with SaaS applications. Ability to review the solution design and Root Cause Analysis documentation. Good knowledge of Artificial Intelligence and specifically the embedded SaaS AI features Effectively manage scope and customer expectations on individual assignments Follow through on all assignments and takes ownership of client issues. Coordinate with Product Manager and business partner to model, design, and build business solutions. Collaborate with customers and various teams to define requirements and lead projects from inception through delivery, including status updates, scope changes. Strong project management experience; PMP is desirable Should have a strong customer management skills. Excellent team player, willing to learn new technologies & problem-solving skills Ability to multitask, maintain composure in high-stress/high-visibility situations and change priority as needed to accommodate a very dynamic business. Work in rotation Shifts Strong organization skills, detail oriented & communication skills University degree, with post graduate technical or management qualifications or other relevant experience. Fusion ERP / SCM / HCM Certification preferred. The candidate should have 15+ years of experience in Oracle SaaS including Technical/Functional and Project/Program Management experience and have a track record in delivering large-scale global Application. High commitment with customers is must. Career Level - IC4 RESPONSIBILITIES Your Responsibilities Key tasks include, but are not limited to, the following: SCOPE: As a TAM, manage the service delivery through virtual team of resources. Establish priorities & Service growth plans for customers aligned to Oracle’s Cloud Strategy. Manage customer requirements for upgrades and migration. Manage collaborators, create and publish the project plans, and other documents Manage the project kick-off and governance throughout the project life cycle. Work on improvement initiatives as required ACCOUNTABILITIES Review existing services & contracts and understand the scope thoroughly. Generate & manage service delivery plan, key work you're doing, marshal resources as required, RACI, risks, issues and dependencies according to CSS standards. Deliver regular business and operational reviews to key business collaborators. Implement Service Improvement policy and processes. Manage and co-ordinate changes in customer environments per customer strategy. RESPONSIBILITIES Service plans and Governance Contractual and Financial Control Problem and Incident Management Issue and Risk Management Critical issue Management Standard Process Advice and Recommendations AI Adoption Business Development and Renewals Customer Satisfaction Provide leadership, motivation and direction QUALIFICATIONS Career Level - IC4 ABOUT US As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

JOB DESCRIPTION Our Team Customer Success Services (CSS) enable organizations to leverage their Oracle investments to extend into the cloud with greater value, choice, and confidence. Oracle delivers enterprise-grade, end-to-end managed cloud services across its broad portfolio of business applications, middleware, database, and hardware technologies. Customer Success Services has industry-leading expertise with the highest customer satisfaction to support customer business every step of the way. Our customers will measure our contribution to their success based on the value they receive from our services. TAMs are responsible for the overall governance and technical service delivery. They help customers maximize the business value of their Oracle investments, achieving the desired business outcomes while minimizing risk. To do this, TAMs must become trusted advisors to the customer, ensure consistency and quality of deliverables, help customers deliver their IT strategy, overcome challenges, and meet business goals, and use leading practices for successful Oracle technology and Cloud deployments and operations. The Services Portfolio includes Managed Services, On-Premise, Hybrid Cloud, Applications, Platforms and Databases (SaaS/PaaS/IaaS), and Security services that TAMs may manage in full or in part. Part of our growth strategy, we are recruiting an experienced Technical Account Manager (TAM) with extensive service delivery / operations background with Oracle SaaS products. Our Ideal Candidate: Our ideal candidate will typically be expected to demonstrate the following attributes: Good understanding on Oracle SaaS and ERP / SCM /HCM Modules Governance experience - Oversight and Direction, Alignment with Business Goals and value realization, Risk management, Continuous Improvement Experience with implementation and support of Oracle SaaS ERP / SCM Applications, including at least 2 full cycle projects Good experience in managed services (day2-support) projects as an Individual contributor or a lead subject matter expert Experience conducting a project management in cloud-based (Oracle SaaS) technology Hands-on Oracle SaaS ERP / SCM /HCM implementation experience Understand OCI, PaaS applications and how it integrates with SaaS applications. Ability to review the solution design and Root Cause Analysis documentation. Good knowledge of Artificial Intelligence and specifically the embedded SaaS AI features Effectively manage scope and customer expectations on individual assignments Follow through on all assignments and takes ownership of client issues. Coordinate with Product Manager and business partner to model, design, and build business solutions. Collaborate with customers and various teams to define requirements and lead projects from inception through delivery, including status updates, scope changes. Strong project management experience; PMP is desirable Should have a strong customer management skills. Excellent team player, willing to learn new technologies & problem-solving skills Ability to multitask, maintain composure in high-stress/high-visibility situations and change priority as needed to accommodate a very dynamic business. Work in rotation Shifts Strong organization skills, detail oriented & communication skills University degree, with post graduate technical or management qualifications or other relevant experience. Fusion ERP / SCM / HCM Certification preferred. The candidate should have 15+ years of experience in Oracle SaaS including Technical/Functional and Project/Program Management experience and have a track record in delivering large-scale global Application. High commitment with customers is must. Career Level - IC4 RESPONSIBILITIES Your Responsibilities Key tasks include, but are not limited to, the following: SCOPE: As a TAM, manage the service delivery through virtual team of resources. Establish priorities & Service growth plans for customers aligned to Oracle’s Cloud Strategy. Manage customer requirements for upgrades and migration. Manage collaborators, create and publish the project plans, and other documents Manage the project kick-off and governance throughout the project life cycle. Work on improvement initiatives as required ACCOUNTABILITIES Review existing services & contracts and understand the scope thoroughly. Generate & manage service delivery plan, key work you're doing, marshal resources as required, RACI, risks, issues and dependencies according to CSS standards. Deliver regular business and operational reviews to key business collaborators. Implement Service Improvement policy and processes. Manage and co-ordinate changes in customer environments per customer strategy. RESPONSIBILITIES Service plans and Governance Contractual and Financial Control Problem and Incident Management Issue and Risk Management Critical issue Management Standard Process Advice and Recommendations AI Adoption Business Development and Renewals Customer Satisfaction Provide leadership, motivation and direction QUALIFICATIONS Career Level - IC4 ABOUT US As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

JOB DESCRIPTION Our Team Customer Success Services (CSS) enable organizations to leverage their Oracle investments to extend into the cloud with greater value, choice, and confidence. Oracle delivers enterprise-grade, end-to-end managed cloud services across its broad portfolio of business applications, middleware, database, and hardware technologies. Customer Success Services has industry-leading expertise with the highest customer satisfaction to support customer business every step of the way. Our customers will measure our contribution to their success based on the value they receive from our services. TAMs are responsible for the overall governance and technical service delivery. They help customers maximize the business value of their Oracle investments, achieving the desired business outcomes while minimizing risk. To do this, TAMs must become trusted advisors to the customer, ensure consistency and quality of deliverables, help customers deliver their IT strategy, overcome challenges, and meet business goals, and use leading practices for successful Oracle technology and Cloud deployments and operations. The Services Portfolio includes Managed Services, On-Premise, Hybrid Cloud, Applications, Platforms and Databases (SaaS/PaaS/IaaS), and Security services that TAMs may manage in full or in part. Part of our growth strategy, we are recruiting an experienced Technical Account Manager (TAM) with extensive service delivery / operations background with Oracle SaaS products. Our Ideal Candidate: Our ideal candidate will typically be expected to demonstrate the following attributes: Good understanding on Oracle SaaS and ERP / SCM /HCM Modules Governance experience - Oversight and Direction, Alignment with Business Goals and value realization, Risk management, Continuous Improvement Experience with implementation and support of Oracle SaaS ERP / SCM Applications, including at least 2 full cycle projects Good experience in managed services (day2-support) projects as an Individual contributor or a lead subject matter expert Experience conducting a project management in cloud-based (Oracle SaaS) technology Hands-on Oracle SaaS ERP / SCM /HCM implementation experience Understand OCI, PaaS applications and how it integrates with SaaS applications. Ability to review the solution design and Root Cause Analysis documentation. Good knowledge of Artificial Intelligence and specifically the embedded SaaS AI features Effectively manage scope and customer expectations on individual assignments Follow through on all assignments and takes ownership of client issues. Coordinate with Product Manager and business partner to model, design, and build business solutions. Collaborate with customers and various teams to define requirements and lead projects from inception through delivery, including status updates, scope changes. Strong project management experience; PMP is desirable Should have a strong customer management skills. Excellent team player, willing to learn new technologies & problem-solving skills Ability to multitask, maintain composure in high-stress/high-visibility situations and change priority as needed to accommodate a very dynamic business. Work in rotation Shifts Strong organization skills, detail oriented & communication skills University degree, with post graduate technical or management qualifications or other relevant experience. Fusion ERP / SCM / HCM Certification preferred. The candidate should have 15+ years of experience in Oracle SaaS including Technical/Functional and Project/Program Management experience and have a track record in delivering large-scale global Application. High commitment with customers is must. Career Level - IC4 RESPONSIBILITIES Your Responsibilities Key tasks include, but are not limited to, the following: SCOPE: As a TAM, manage the service delivery through virtual team of resources. Establish priorities & Service growth plans for customers aligned to Oracle’s Cloud Strategy. Manage customer requirements for upgrades and migration. Manage collaborators, create and publish the project plans, and other documents Manage the project kick-off and governance throughout the project life cycle. Work on improvement initiatives as required ACCOUNTABILITIES Review existing services & contracts and understand the scope thoroughly. Generate & manage service delivery plan, key work you're doing, marshal resources as required, RACI, risks, issues and dependencies according to CSS standards. Deliver regular business and operational reviews to key business collaborators. Implement Service Improvement policy and processes. Manage and co-ordinate changes in customer environments per customer strategy. RESPONSIBILITIES Service plans and Governance Contractual and Financial Control Problem and Incident Management Issue and Risk Management Critical issue Management Standard Process Advice and Recommendations AI Adoption Business Development and Renewals Customer Satisfaction Provide leadership, motivation and direction QUALIFICATIONS Career Level - IC4 ABOUT US As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Job Description Sales Management activities and Skill set: To focus on influencers like end users, specifiers, and contractors for upcoming and ongoing projects Specifier /end user support: Should have a background of designing and Specifying GFD BOQ with Honeywell USP’s Meet new customers to expand customer base and initiate presentations, meetings as necessary To maintain and develop relationships with existing customers To understand customer requirements and present product and solutions appropriately to make sales Ensure any customer complaints are highlighted to manager and follow-up for immediate corrective action Commercial Activities Ensure Order log-in as per Company Policy Liaising with Logistics to check the progress of existing orders and communicate as appropriate to customer Review Statement of accounts periodically for assigned Channel partners and ensure any discrepancy is addressed immediately Focus on collectable from partners month on month to have NIL PD and smooth billing Update daily /Weekly Customer visits on time in NEX and keep it updated Ensure Opportunities, Customer, Project Database is up to date in NEX Participate in daily/weekly/ Monthly TAM as per Team invites Identify new and innovative ways to improve market share Project Management Meeting up Developers / Builders for residential & commercial projects Ensure Specification in all identified Projects Ensure quotations to projects are submitted on time Ensure all Projects are captured in Project Database Ensure cross area projects are highlighted as soon as it is identified to manager and respective Regional Head Performance Management HPD to be updated time to time Ensure adherence to Honeywell Code of Business Conduct Demonstrate key Sales Behaviors. (Growth & Customer focus, Gets Results, Effective Communicator, Intelligent Risk Taking & Technical & Functional Responsibilities QUALIFICATIONS YOU MUST HAVE Minimum of 5+ years of experience in account management or sales, with a proven track record of managing key accounts and driving revenue growth Strong leadership and team management skills Ability to build and maintain strong relationships with customers and internal stakeholders Strategic thinking and problem-solving abilities WE VALUE Bachelor's degree in Business, Marketing, or related field Proven ability to drive revenue growth and achieve sales targets Strong business acumen and understanding of market dynamics Ability to effectively manage strategic accounts and navigate complex sales cycles Customer-focused mindset with a passion for delivering exceptional service Leadership skills to inspire and motivate a high-performing team Continuous learning mindset and willingness to adapt to changing market trends About Us Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.

Who Are We? With 100+ bn minutes streamed annually, 120 minutes of daily average listening time, and 6+ billion total audio plays on our platform, Pocket FM is on a mission to build the world’s largest AI-powered audio streaming platform. Rapid growth in the US and India, with strong momentum in Europe and LATAM. Now, with Pocket FM, we’re taking that storytelling DNA to video — creating a mobile-first platform. Designed for the swipe generation, we deliver emotionally charged, high-impact stories that are changing how entertainment is consumed, one scroll at a time About the Role As Pocket FM scales its footprint in the entertainment space, we’re looking for a strategic powerhouse to shape how we source, scale, and monetize content. This role goes beyond traditional strategy — it blends creative insight, market intelligence, and commercial acumen to drive Pocket FM’’s content and growth roadmap. What You will Do Get deep into the creative process — from screenplay writing and adapting novels to understanding the teams behind blockbuster shows Build a strong market intelligence engine to identify trending content early. Collaborate with internal teams to fill content gaps and reduce audience churn Use global best practices to improve production quality, manage costs, reduce timelines, and increase hit rates — all while refining creative execution Identify and implement advanced AI tools to enhance content quality, streamline production workflows, and improve overall operational efficiency. Track and analyze the evolution of long-format content with implications for format innovation, user engagement, and monetization across new content categories. Understand how ad revenue, eCPMs, CACs, and commissioning models are changing — and use those insights to grow lifetime value (LTV) and revenue. Decode the interplay between monetization models, user retention, TAM penetration, and product initiatives. Align this understanding with scalable, profitable growth strategies. Explore non-performance-led acquisition strategies — focusing on creative levers, scalability, and efficiency Maintain a sharp pulse on global entertainment and content trends to lead early adoption in India and global markets What We’re Looking For 10+ years of experience in business, strategy or Chief of Staff roles Understanding of content-led ecosystems, especially formats and innovations from across the globe Astute problem-solving skills and ability to break (seemingly) large problems into smaller and practical solvable pieces, and a data-driven approach to decision-making, with a keen eye for insights and metrics Someone who excels at developing and implementing a plan from concept to completion, generating measurable outcomes Track record of productive teamwork - starts with “why” rather than “what,” enjoys getting their hands dirty, and possesses a drive for continuous learning Have an action-bias; solve problems, execute, and iterate, if required

Additional Information Job Number 25107067 Job Category Food and Beverage & Culinary Location Fairfield by Marriott Bengaluru Rajajinagar, 59th C Cross, 4th M Block, Bengaluru, Karnataka, India, 560 010 Schedule Full Time Located Remotely? N Position Type Non-Management Please contact your Regional Talent Acquisition team for assistance with this job description. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Fairfield by Marriott gwarantuje atrakcyjny w swej prostocie pobyt w dowolnym miejscu na świecie, z ponad tysiącem lokalizacji. Dziedzictwo naszej rodzinnej farmy Marriott inspiruje do dostarczania w bardzo korzystnej cenie spokojnych, sprawdzonych wrażeń wyróżniających się ciepłą gościnnością. W naszym zespole będziesz realizować zobowiązanie Fairfield Guarantee, wedle którego każdy gość opuszcza hotel z poczuciem zadowolenia i satysfakcji z pobytu. W Fairfield zapraszamy do zapoznania się z możliwościami rozwoju kariery na stanowiskach, które pozwalają utrzymać najwyższy poziom usług i udogodnień hotelowych. Stając się częścią zespołu Fairfield by Marriott, dołączasz do portfolio marek Marriott International. Bądź tam, gdzie możesz pracować najlepiej, jak potrafisz, rozpocznij realizację zamierzeń, poczuj przynależność do niesamowitej globalnej społeczności i stań się najlepszą wersją siebie.

Company :- Mobikwik Private Limited Role :- Tam leader & Field sales executive Experience :- Minimum 1year + Experience in Filed sales(Phone Pe , Paytm, Google pe , Bharth pe ). Qualification :- 10+ Above. Interview Location :- Hyderabad Salary:- 25000CTC+ TA 2500+ ESI+ PF+bounce Incentives. For More detail's please contact and share your resume to below WhatsApp Number Name :- Rathod Krishna (HR) Number :- 7330932815

Business Analyst_Telecom BSS_Telecom OSS_Order Management_VMware_Solution Architect_Business Analyst For a Business Analyst role, you will be responsible to work with business stake holder for requirement elicitation and converting business requirement to solution user stories and within defined timelines in Scaled Agile delivery framework. 3 to 10 years of experience in telecom BSS/OSS experience across Wireline and Wireless domain Essential 3+ years of experience in working with Telecom clients in the role of solution design/consulting /Business Analyst Strong knowledge and Implementation experience in COTS Product mainly in Order orchestration, decomposition and designing of BPMN based workflows. Must have expertise in the Order manager, Workflow design and Catalog based orchestration using COTS Product for Fulfilment domain. Must have experience in Fulfillment orchestration using COTS Product. Ability to design, implement, integrate solutions for catalog driver uber orchestration in Sigma OM Should have knowledge of service fulfilment and service order management processes. Hands on experience of Sigma order management product design would be an added advantage. Fair understanding of SID standards in terms of PSR Entities (Product/CFSS/RFSS), UML data modelling experience will be a plus. Experience in integration with context of Order fulfilment (CRM, Inventory, SCM, WFM, etc.) with understanding around integration protocols like SOAP, REST, XML, JMS, JSON, etc. Understanding of Mobile Networks (3G, 4G, 5G) would be an added advantage. Should possess lead qualities and must have experience in leading team of consultants / designers to achieve stated project / program goals. Experienced in the areas of BSS/OSS architecture, design and implementation for Telecom customers which can enable effective capturing of requirements. Should demonstrate knowledge of Telecom Industry Standards/ regulations/ best practices in Telecom area like Frameworks (eTOM, TAM, SID) Should have experience in defining the process, business requirements and system requirements in Fulfillment area of Telecom process. Excellent written, verbal, and interpersonal communication skills, as well as strong strategic and analytical skills. Experience - 3 to 20 years Location - Across all Infosys DCs

DESCRIPTION Amazon has built a global reputation for being the most customer-centric company, a company that customers from all over the world recognize, value, and trust for both our products and services. Amazon has a fast-paced environment where we “Work Hard, Have Fun and Make History.” As an increasing number of enterprises move their critical systems to the cloud, AWS India is in need of highly efficient technical consulting talent to help our largest and strategically important customers navigate the operational challenges and complexities of AWS Cloud. We are looking for Technical Consultants to support our customers creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Data Analytics, Application services, Networking, Server-less and more. This is not a sales role, but rather an opportunity to be the principal technical advisor for organizations ranging from start-ups to large enterprises. As a Technical Account Manager, you will be the primary technical point of contact for one or more customers helping to plan, debug, and oversee ongoing operations of business-critical applications. You will get your hands dirty, troubleshooting application, network, database, and architectural challenges using a suite of internal AWS Cloud tools as well as your existing knowledge and toolkits. We are seeking individuals with strong backgrounds in I.T. Consulting and in any of these related areas such as Solution Designing, Application and System Development, Database Management, Big Data and Analytics, DevOps Consulting, and Media technologies. Knowledge of programming and scripting is beneficial to the role. Key job responsibilities Every day will bring new and exciting challenges on the job while you: Learn and use groundbreaking Cloud technologies. Interact with leading technologists around the world. Work on critical, highly complex customer problems that may span multiple AWS Cloud services. Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs. Work directly with AWS Cloud subject matter experts to help reproduce and resolve customer issues. Write tutorials, how-to videos, and other technical articles for the customer community. Leverage your extensive customer support experience and provide feedback to internal AISPL teams on how to improve our services. Drive projects that improve support-related processes and our customers’ technical support experience. Assist in Design/Architecture of AWS and Hybrid cloud solutions. Help Enterprises define IT and business processes that work well with cloud deployments. Be available outside of business hours to help coordinate the handling of urgent issues as needed. About The Team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Basic Qualifications Bachelor’s Degree in Computer Science, IT, Math, or related discipline required, or equivalent work experience. 10+ years of hands-on Infrastructure / Troubleshooting / Systems Administration / Networking / DevOps / Applications Development experience in a distributed systems environment. External enterprise customer-facing experience as a technical lead, with strong oral and written communication skills, presenting to both large and small audiences. Ability to manage multiple tasks and projects in a fast-moving environment. Be mobile and travel to client locations as needed. Preferred Qualifications Advanced experience in one or more of the following areas: Software Design or Development, Content Distribution/CDN, Scripting/Automation, Database Architecture, Cloud Architecture, Cloud Migrations, IP Networking, IT Security, Big Data/Hadoop/Spark, Operations Management, Service Oriented Architecture etc. Experience in a 24x7 operational services or support environment. Experience with AWS Cloud services and/or other Cloud offerings. BASIC QUALIFICATIONS 3+ years of technical engineering experience Experience with operational parameters and troubleshooting for three (3) of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment Bachelor's degree PREFERRED QUALIFICATIONS Experience with AWS services or other cloud offerings Experience in internal enterprise or external customer-facing environment as a technical lead Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - AWS India - Delhi Job ID: A2817050

Minimum qualifications: Bachelor’s degree in Computer Science, Engineering, a related technical field, or equivalent practical experience. 2 years of experience in a customer-facing role working with stakeholders, driving customer technical implementations or transformation programs. Experience supporting customers in cloud operations (e.g., launch or capacity planning, product release management), technical support, escalation management, or IT consulting. Preferred qualifications: MBA or Master’s degree in a Management, Technical, or Engineering field. Experience collaborating with teams, groups, business units, channel partners, systems integrators, and third-party developers to deliver high-impact solutions. Experience translating business requirements into technological solutions. Experience in application or workload migration to public cloud providers. Understanding of IT operations, database systems, networking, IT security, application development, service architecture, cloud-native application development, hosted services, storage systems, or content delivery networks. Excellent written and verbal communication, presentation, problem-solving, and client management skills. About The Job As a Technical Account Manager (TAM), you will help customers adopt Google Cloud products. You will lead the successful adoption of Google Cloud at organizations, guiding them through the strategic and technical facets of their Google Cloud transformation journey. You'll manage the successful delivery of Cloud Consulting engagements to drive customer adoption of Google Cloud services. In this role, you will regularly engage with various stakeholder groups, including leadership of enterprises and a cross-functional and geographically dispersed team. Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems. Responsibilities Accelerate customer adoption of Google Cloud by leading the implementation journey. Provide technical guidance and manage timelines, milestones, migration goal and business transformation strategies. Advocate for customer needs in order to overcome adoption blockers and drive new feature development. Lead across multiple work streams and teams to maintain customer momentum. Develop relationships with stakeholders to understand customer’s business, develop strategic roadmaps, and lead quarterly business reviews and executive sessions to better understand business and technical needs. Plan for customer events and launches, partnering with Support, Engineers, and Site Reliability Engineers to ensure customer success, and work with customers and support to guide issues/escalations to resolution. Develop best practices and assets based on learnings from customer engagements to support initiatives to scale through partners and accelerate Google Cloud adoption. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

About Virohan Virohan is a Healthcare focused Ed-Tech company training youth for jobs in the healthcare sector. We aim to create India’s largest Industry demand-led edtech platform for healthcare professionals. We are funded by Blume Ventures, Rebright Partners (Japan), elea Foundation for Ethics in Globalization (Switzerland), Artha Impact (Switzerland), Yunus Social Business (an impact fund founded by Noble Laureate Prof. Mohammad Yunus based out of Germany), AngelList, Keiretsu Forum amongst others. Virohan is operating at the cusp of Edtech and Healthcare. Both these industries have entered a new phase of growth because of the pandemic and will grow rapidly over the next 10 years. The time to enter this space and make your mark is now! We are looking for entrepreneurs to join us and help us build the next edtech unicorn! Are you the right fit? Are you someone who seeks complex problems and enjoys getting into depth & numbers to try and solve them? Are you someone who likes to make spreadsheets for everything - shopping lists, travel plans, personal finance, etc? Do you often find yourself questioning “why” while others are thinking “how”? Are you looking to join the next big start-up with the vision of becoming the next big unicorn? If you’re nodding your head, this is for you. We’re looking for passionate, talented people who want to change the way the world thinks about higher education and unlock human potential, regardless of circumstance. What you’ll be responsible for: Leading the Brand & Performance Marketing function to drive Awareness and/or consideration for Virohan in relevant TAM, boost Lead Generation, while owning Quality Leads & Cost / Quality Leads the primary KPIs Driving Paid Marketing strategy across Google Ad words, Facebook ads, Affiliates & other DSPs - primarily with performance marketing media. Own and drive company-wide lead funnel - awareness, consideration, acquisition, activation, retention, referral - top of the funnel (Awareness to Traffic to Lead) using paid marketing media. Have a tightly run experimentation & measurement track for new growth hacks - to test, learn & document - with an intent to scale predictably & efficiently Daily, weekly and monthly tracking of performance metrics to identify trends, areas of opportunity, and actionable insights. Plan and manage the execution of all paid marketing communications, working closely with Brand & Content Marketing teams You are the right fit for the role (read must-have) , if: You have 5-7 years of work experience with performance marketing in a growth stage startup. You have in-depth understanding & extensive hands-on experience with at least of the following performance marketing media - Facebook, Google Search, UAC & Google Performance Max. You love numbers & objectivity, you seek problem solving opportunities with a rational approach. You are well versed with Excel / G-sheets and you can manipulate data with minimal intervention & guidance. You’ll have an edge over other candidates (read good-to-have) , if: You’ve had experience with lead generation. You’ve had experience with running Brand Marketing campaigns at scale You’ve set up tracking & measurement for your team - creating, templatising & automating dashboards & reporting. You have knowledge of product marketing - event tracking, landing page optimization, conversion optimization. You are obsessed with detail & often spot opportunities by paying attention to detail. Why is this a great opportunity for you: Great set of peers to work with values mutual respect and clear communication Right to win - The founding team understands the business and has an amazing vision to chase after. Opportunity to work on a highly critical role, which will have a direct and big impact Transparent work culture with ‘No door’ policy All of the above perks of joining a high potential company very early, along with a competitive market compensation.

Are you excited by the prospect of working with innovative cloud solutions? Would you like the opportunity to work in a high-impact role responsible for customer growth? Join our Global Services Cloud Solutions team Akamai is working to simplify the way people work in the cloud. The teams mission is to accelerate innovation by making computing simple, scalable, accessible, and affordable for all. We provide the infrastructure and services that enable developers to build next generation applications. Partner with the best As a Compute Technical Account Manager (TAM) you are a trusted advisor for our enterprise clients. You will ensure the successful deployment, operation, and optimization. Youll bridge services, support, engineering, and clients to drive adoption, resolve issues, and ensure customer satisfaction, As a Technical Account Manager, you will be responsible for: Building trusted relationships as the primary technical contact for Akamai Compute solutions - Customer Relationship Management Guiding design, implementation, and optimization of Akamai Compute infrastructure - Technical Expertise & Advisory Advocating for support, monitor environments, resolve issues, and optimize performance - Proactive Support & Issue Resolution Developing technical strategies leveraging Akamai Connected Cloud and Linode services - Strategic Planning and Consulting Conducting workshops, technical demos, and best practice training - Training & Enablement Representing customer needs and provide feedback to enhance Akamai Compute products - Advocacy & Feedback Loop Do what you love To be successful in this role you will: Have experience in technical account management, systems engineering, or a related role. Demonstrate excellent knowledge and experience with a wide variety of cloud providers, technologies, and solutions Able to problem-solve with a customer-first mindset. Have communication and interpersonal skills, capable of simplifying complex technical topics for various audiences. Be able to communicate efficiently in English. Have experience in supporting enterprise customers or working in a customer-facing technical role. Work in a way that works for you Learn what makes Akamai a great place to work Connect with us on social and see what life at Akamai is like! We power and protect life online, by solving the toughest challenges, together. At Akamai, were curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, youll thrive here. Working for you At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life: Your health Your finances Your family Your time at work Your time pursuing other endeavors Our benefit plan options are designed to meet your individual needs and budget, both today and in the future. About us Join us Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!

Your mission is to design, assemble, and manage this ecosystem: voice models, data pipelines, vector DBs, fine-tuning partners, compliance tools, and more. This is not a back-office role. you'll be building the infrastructure for how we go to market with AI. Key Responsibilities 1. Ecosystem Assembly Identify, evaluate, and onboard best-in-class vendors across the 10-component stack (voice SLMs, RAG, LLMOps, integration agents, etc) Negotiate commercial and integration terms Maintain a clear build vs partner vs invest map for each component 2. Stack Design & Governance Work closely with House of AI engineers and TAMs to ensure ecosystem tools are usable, scalable, and compliant Define APIs, SLAs, security protocols, and data sharing agreements Ensure components integrate into a unified delivery toolchain for the TAM + agentic coder loop 3. Vendor and Infra Ops Set up processes to monitor uptime, cost, latency, and security across ecosystem components Own partner performance, escalation, and renewal cycles Maintain a live dashboard of what s deployed where, with what stack 4. Internal Enablement Create and maintain documentation, onboarding kits, and integration guides for TAM teams Serve as the go-to person for all AI infrastructure questions across delivery teams Run quarterly ecosystem reviews with senior leadership Who You Are You think like a product manager but act like an operations leader You have deep comfort with LLMs, MLOps, APIs, cloud infra, and open-source AI tools you've either worked in an AI-native startup or managed external platforms/integrations in a scaling B2B SaaS company You move fast, ask sharp questions, and know when good enough is good enough Bonus: you've built or run AI partnerships before. What Success Looks Like (First 6 Months) 100% of our AI delivery stack is sourced, integrated, and documented 2 customers go live with House of AI use cases using fully ecosystem-delivered infrastructure you've reduced average TAM deployment time by 40% by pre-integrating the right tools Exotel builds no infra. All infra is partner-delivered, with

Join Us as Technical Product Manager, Intermodal Are you ready to make a significant impact in the dynamic world of Supply Chain Asset Tracking and Intelligence? ORBCOMM, a market leader in this area, is looking for a Technical Product Manager who thrives in a fast-paced, agile setting. We want you to transform your ideas into action and drive our mission forward. Why You’ll Love Working Here In this high-impact role, you will be responsible for defining and executing the product vision and strategy for our Intermodal product portfolio, enabling our clients to run more efficient fleets and deliver their cargo on time and on budget. You will collaborate closely with Customers, Product Managers, Engineering, Sales, and external stakeholders to shape the success of your product line and drive revenue growth. With a flexible hybrid working schedule , you can enjoy the best of both worlds—engaging in-person collaboration at our Hyderabad office, while also enjoying the autonomy and comfort of remote work. What You’ll Do Product Management and Roadmap Collaborate with product managers and stakeholders to identify customer needs, use cases, user personas Translate customer needs into product requirements, user experience and interface requirements. Write epics, user stories, acceptance criteria; develop user journey workflows; co-ordinate with design team to develop wireframes. Identify technical product gaps, articulate new features, monitor and analyze product performance, using data-driven insights to inform decision-making and continuous improvement. Innovate with new product offerings and differentiated feature sets. Develop and own the product roadmap. Project Management Key stakeholder in product development cycle, project planning and managing product backlog. Prioritize stories, groom engineering team, review finished product, collect customer feedback and iterate. Collaborate with cross functional teams, provide product related content across project phases. Act as the primary point of contact for all product-related inquiries and issue. Customer, Competition, Market Be obsessed with our customers – know who they are, their needs and pain points, understand why they trust certain products and not others. Compile and summarize competition offerings, features set and anticipate future capabilities. Capture market dynamics and build TAM/SAM/SOM models. Business and Go-to-Market Collaborate and develop technical product documentation (internal & external) including user guides, manuals, and datasheet, etc. Develop product-related content to support marketing & sales account management teams. Who You Are You’re a strategic thinker with a knack for operational excellence, ready to tackle multiple priorities with agility and grace. Experience: 3+ years of experience in Product Management with overall 5+ years of experience. Key Skills I: a) write product requirements, b) identify use cases, product features c) develop product roadmaps. Key Skills II: Good understanding of product management practices, frameworks, agile/scrum methodologies. Communication Skills: Excellent written and verbal communication, presentation, and training skills. Analytical Skills: Strong problem-solving and analytical ability. Travel: Willingness to travel to customer and non-customer sites (10%-20%). An inspiring portfolio showcasing products you have successfully grown in market share and revenue. What Makes a Difference This role requires a self-starter who can thrive in a fast-paced, high-pressure environment. Must be a team-player, fast-learner, and can work with cross-functional teams. Entrepreneurial mindset, hands-on attitude, ability to manage uncertainty. Background in the logistics industry, with knowledge of assets that move goods across Rail, Road and Maritime. Understanding of data management, analytics, and integration technologies (e.g., ETL, data warehousing, BI tools, APIs). Experience across product types: hardware, software, web applications, cloud mobile platforms, About Us: At ORBCOMM, we’re pioneers in IoT technology, that drives innovation and empowers our clients to make data-driven decisions. Our industry-leading solutions enable customers to boost productivity, streamline operations and increase their bottom line. With over 30 years of experience and the most comprehensive solution portfolio in the industry, we enable the management of millions of assets worldwide across diverse sectors including transportation, heavy industries, satellite, and maritime. Discover how ORBCOMM is transforming industries and unlocking the potential of data to drive meaningful change by visiting us at www.orbcomm.com ! Ready to Join Us? We believe that our people are our greatest asset. Your skills and passion can help us achieve remarkable things! If you’re seeking a thrilling career opportunity in a vibrant, growth-oriented environment, ORBCOMM is the perfect fit for you. We are committed to building a diverse and inclusive workplace and appreciate all applicants for their interest in joining our team. Only candidates selected for an interview will be contacted. At ORBCOMM, we are also dedicated to ensuring accessibility and are pleased to offer accommodations for individuals with disabilities upon request throughout all aspects of the selection process.

We are looking for a highly skilled and experienced TIM Engineer to join our team at PRIVATE LIMITED. The ideal candidate will have 6-7 years of experience in the field. Roles and Responsibility Design, develop, and implement testing strategies for software applications. Collaborate with cross-functional teams to identify and prioritize testing requirements. Develop and maintain test automation frameworks and scripts. Analyze and report defects found during testing. Participate in agile development methodologies and collaborate with development teams. Ensure timely delivery of high-quality testing services. Job Requirements Strong understanding of software testing principles and methodologies. Experience with test automation tools and technologies. Excellent problem-solving Skills and attention to detail. Ability to work effectively in a team environment. Strong communication and interpersonal skills. Familiarity with industry standards and best practices for software testing.

About the Company: Netomi is the leading agentic AI platform for enterprise customer experience. We work with the largest global brands like Delta Airlines, MetLife, MGM, United, and others to enable agentic automation at scale across the entire customer journey. Our no-code platform delivers the fastest time to market, lowest total cost of ownership, and simple, scalable management of AI agents for any CX use case. Backed by WndrCo, Y Combinator, and Index Ventures, we help enterprises drive efficiency, lower costs, and deliver higher quality customer experiences. Want to be part of the AI revolution and transform how the world’s largest global brands do business? Join us! About the Role We seek intelligent, self-motivated individuals who thrive in fast-paced, dynamic, and often uncertain environments—those who demonstrate a high level of personal responsibility, initiative, and dedication. A strong technical foundation is important, along with a deep curiosity to expand your knowledge in the rapidly evolving AI landscape. You should be passionate about our product, driven to continuously learn, and committed to delivering exceptional value to our growing customer base. As we continue to define and shape an emerging market, we are excited to connect with individuals who are energized by innovation and inspired to contribute to something truly transformative. Responsibilities : Curiosity, Technical Aptitude, Relationship Building, Project Management Client Onboarding & Implementation Product Familiarization : Educate customers about the company’s AI virtual agents and ensure they understand how to integrate them into their current support systems (e.g., chat, email, voice). Customization & Configuration : Work with the client to tailor the virtual agents to their needs, ensuring they align with the client's workflows, tone, and support objectives. Deployment Support : Assist with initial setup and deployment, ensuring that the virtual agents are integrated correctly across various communication channels (chat, email, voice). Technical Guidance : Provide technical assistance on integrating APIs, configuring conversation flows, training models, and troubleshooting any deployment challenges. Ongoing Customer Support & Troubleshooting Issue Resolution : Be the first line of contact for troubleshooting issues related to the virtual agents, working to resolve technical problems promptly. Escalation Management : If issues cannot be resolved at the TAM level, escalate them to appropriate internal teams (e.g., engineering, product, or support); manage the escalation process to ensure rapid resolution while keeping the client informed. Proactive Health Checks and System Monitoring : Periodically review the client's environment, identify potential risks, and suggest preventive measures to avoid issues before they arise. Ensure the virtual agents are performing as expected across all channels, reviewing metrics such as accuracy, response time, and user satisfaction, and taking corrective action when needed. Client Relationship Management Point of Contact : Serve as the primary contact for all technical matters related to the client’s use of virtual agents. Client Advocacy : Advocate for the client’s needs internally, ensuring the virtual agent solution is evolving according to their business goals and that the product roadmap aligns with their priorities. Customer Retention : Build strong, long-term relationships with clients by ensuring they’re continuously satisfied with the service and by offering value-driven, tailored recommendations and solutions. Product Training, Education, and Knowledge Training Sessions : Lead or coordinate training sessions for client teams, helping them understand how to manage and optimize virtual agents. Knowledge Transfer : Ensure that the client team is self-sufficient in handling the basic functionalities and administrative tasks related to the AI system (such as updating conversational flows, adjusting settings, etc.). Continuous Learning : Stay up to date with AI developments, natural language processing (NLP), and machine learning techniques used in customer support solutions. Competitive Awareness : Keep track of competitor offerings in the market to ensure the company’s solutions remain competitive and relevant. Performance Monitoring & Reporting Analyze AI Effectiveness : Regularly review key performance indicators (KPIs) like response accuracy, customer satisfaction, response times, and conversion rates. Report Generation : Provide clients with insightful reports and data that showcase the performance of their virtual agents to identify trends, areas for improvement, and make actionable recommendations. Optimization : Advise clients on best practices for improving the performance of their virtual agents, such as updating dialogue scripts or improving AI training data. Collaboration with Internal Global Teams Product Feedback : Gather client feedback regarding the virtual agent’s performance and communicate this feedback to the product and engineering teams for continuous improvement. Feature Requests : Act as the customer's champion, gathering insights into new features or improvements that clients may need and advocating for them in product development. Cross-functional Communication : Work closely with product managers, data scientists, and developers to resolve complex client issues and deliver optimal AI solutions. Global Collaboration : Work across multiple time zones to support global customers and teams, ensuring timely responses and proactive engagement; effectively balance flexibility with availability. Strategic Planning & Account Growth Client Strategy Alignment : Understand the client’s business goals and proactively suggest how the AI virtual agents can be leveraged to meet those objectives. Upselling & Cross-selling : Identify opportunities for expanding the use of AI technology within the client’s organization, whether that means adding new channels, expanding capabilities, or using advanced features (e.g., analytics, automation). Quarterly Business Reviews (QBRs) : Conduct regular, quarterly strategic reviews with clients to discuss performance, roadmap, new features, and opportunities for growth or improvement. Documentation, Best Practices, and Change Management Create Documentation : Develop and maintain clear technical documentation, including guides, FAQs, and troubleshooting resources, to help clients manage and optimize their virtual agents. Standard Operating Procedures (SOPs) : Create and maintain SOPs for common troubleshooting issues and best practices related to virtual agents. Maintain accurate and up-to-date records of client interactions and account activities in our system of record. Feature Rollouts : Coordinate with clients during the release of new product features or updates to ensure a smooth transition, including handling any required updates to existing virtual agent configurations. Client Change Requests : Manage client requests for customizations or changes to their virtual agents, balancing customer needs with technical feasibility. Requirement More than 6+ years of experience in a Technical Customer Success or Technical Account Management role within a B2B, SaaS environment. Self-assured, self-starter with proven ability to work in a fast-moving startup culture and a willingness to make quick judgments based on continuous prioritization and evolving customer needs. Relevant consulting and project management experience is required, preferably in the SaaS environment. Good sense of curiosity with a genuine desire to learn, think with agility, and apply learnings in new situations. Stellar written and verbal communication tailored to the persona. Proven track record in building strong relationships with VP and C-Suite management in the customer portfolio. Strong sense of technical knowledge, working knowledge of APIs, and managing integrations. Familiarity with customer relationship management (CRM) software and support platforms (e.g. Zendesk, Salesforce, FreshDesk). Must be willing and able to travel up to 20-30% of the time in response to customer needs, with all necessary travel documents maintained and current. Prior work experience with Chat, Email, Voice AI solutions or Agent Desk solutions is preferred but not required. In order to ensure a fair and equitable recruitment process, Netomi requests that all applicants refrain from using any artificial intelligence language model to generate application responses and/or content. Any application that is found to have been a product of using such tools may be excluded from consideration. Netomi is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

Job Description Are you excited by the prospect of working with innovative cloud solutions? Would you like the opportunity to work in a high-impact role responsible for customer growth? Join our Global Services Cloud Solutions team Akamai is working to simplify the way people work in the cloud. The team's mission is to accelerate innovation by making computing simple, scalable, accessible, and affordable for all. We provide the infrastructure and services that enable developers to build next generation applications. Partner with the best As a Compute Technical Account Manager (TAM) you are a trusted advisor for our enterprise clients. You will ensure the successful deployment, operation, and optimization. You'll bridge services, support, engineering, and clients to drive adoption, resolve issues, and ensure customer satisfaction, As a Technical Account Manager, you will be responsible for: Building trusted relationships as the primary technical contact for Akamai Compute solutions - Customer Relationship Management Guiding design, implementation, and optimization of Akamai Compute infrastructure - Technical Expertise & Advisory Advocating for support, monitor environments, resolve issues, and optimize performance - Proactive Support & Issue Resolution Developing technical strategies leveraging Akamai Connected Cloud and Linode services - Strategic Planning and Consulting Conducting workshops, technical demos, and best practice training - Training & Enablement Representing customer needs and provide feedback to enhance Akamai Compute products - Advocacy & Feedback Loop Do What You Love To be successful in this role you will: Have experience in technical account management, systems engineering, or a related role. Demonstrate excellent knowledge and experience with a wide variety of cloud providers, technologies, and solutions Able to problem-solve with a customer-first mindset. Have communication and interpersonal skills, capable of simplifying complex technical topics for various audiences. Be able to communicate efficiently in English. Have experience in supporting enterprise customers or working in a customer-facing technical role. Work in a way that works for you FlexBase, Akamai's Global Flexible Working Program, is based on the principles that are helping us create the best workplace in the world. When our colleagues said that flexible working was important to them, we listened. We also know flexible working is important to many of the incredible people considering joining Akamai. FlexBase, gives 95% of employees the choice to work from their home, their office, or both (in the country advertised). This permanent workplace flexibility program is consistent and fair globally, to help us find incredible talent, virtually anywhere. We are happy to discuss working options for this role and encourage you to speak with your recruiter in more detail when you apply. Learn what makes Akamai a great place to work Connect with us on social and see what life at Akamai is like! We power and protect life online, by solving the toughest challenges, together. At Akamai, we're curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, you'll thrive here. Working for you Benefits At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life: Your health Your finances Your family Your time at work Your time pursuing other endeavors Our benefit plan options are designed to meet your individual needs and budget, both today and in the future. About Us Akamai powers and protects life online. Leading companies worldwide choose Akamai to build, deliver, and secure their digital experiences helping billions of people live, work, and play every day. With the world's most distributed compute platform from cloud to edge we make it easy for customers to develop and run applications, while we keep experiences closer to users and threats farther away. Join us Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!

About Us Automation Anywhere is a leader in AI-powered process automation that puts AI to work across organizations. The company’s Automation Success Platform is powered with specialized AI, generative AI and offers process discovery, RPA, end-to-end process orchestration, document processing, and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, drive innovation, improve customer service and accelerate business growth. The company is guided by its vision to fuel the future of work by unleashing human potential through AI-powered automation. Learn more at www.automationanywhere.com As a Technical Account Manager (TAM) at Automation Anywhere, you will be instrumental in ensuring customer success by managing and enhancing enterprise-level support activities. In this role, you will act as a trusted advisor to customers, guiding them through best practices, resolving technical issues, and driving the adoption of Automation Anywhere’s solutions. By collaborating closely with cross-functional teams, you will ensure proactive communication, resolve escalations, and build strong relationships that help customers achieve their business goals. The TAM will also play a key role in driving product adoption and utilization, conducting technical enablement sessions on new releases and features, and working with internal teams to grow accounts by focusing on Annual Recurring Revenue (ARR), Annual Run-Rate Business (ARB), and Average Contract Value (ACV). With a growth mindset, you will identify upsell opportunities, deliver value-driven outcomes, and ensure clients maximize their investment in Automation Anywhere’s platform Key Responsibilities Product Adoption & Utilization: Work closely with customers to increase product adoption and utilization. Leverage insights into their business processes to identify opportunities for expanding the use of Automation Anywhere’s solutions, ensuring that clients realize the full potential and value of the platform. Client Relationship Building: Develop deep relationships with clients, understanding their business goals to help drive the adoption of proactive support mechanisms that maximize customer satisfaction. Technical Enablement: Deliver targeted enablement sessions on new product releases, features, and upcoming product offerings to ensure clients are fully informed and equipped to utilize the latest solutions. Act as a subject matter expert to enhance customer knowledge and foster ongoing engagement with new tools. Growth Mindset & Account Expansion: Collaborate with the sales and customer success teams to drive account growth by focusing on increasing Annual Recurring Revenue (ARR), Annual Run-Rate Business (ARB), and Average Contract Value (ACV). Identify upsell and cross-sell opportunities within the account to expand the customer’s investment in Automation Anywhere solutions. Proactive Communication: Guide clients to avoid future product or environment-related issues, ensuring their systems run smoothly. Best Practices & Review: Regularly review Automation Anywhere best practices and support policies with customers, including service levels and escalation procedures. Quarterly Business Reviews: Lead QBRs to assess continuous improvement areas, share performance metrics, and discuss upcoming projects and initiatives. Project & Support Tracking: Oversee weekly cadence calls, monthly/quarterly support reviews, and detailed root cause analyses when necessary to track support activities and align with customer goals. Technical Expertise: Maintain a deep understanding of Automation Anywhere's products, features, and benefits to effectively address customer needs and help them derive maximum value from the solution. Customer Advocacy: Serve as the single point of contact for a designated group of clients, ensuring that key customer tickets are prioritized according to business impact. Communicate these priorities clearly to internal teams, including Technical Support, Customer Success, and Sales. Support Strategy: Plan and manage enterprise-level support activities, utilizing your understanding of client business and product installations to proactively address customer needs. Incident & Escalation Management: Coordinate the resolution of technical support issues by effectively escalating and managing incidents aligned with customer business priorities to prevent business-critical disruptions. Cross-Functional Collaboration: Work closely with internal teams to resolve customer challenges, identify growth opportunities, and ensure the continued satisfaction of customers. Qualifications Educational Background: Bachelor’s degree in business, MIS, IT, Computer Science, or a related field. Experience: 8+ years in a customer-facing, technical account management role with hands-on experience in digital technologies. Technical Skills: Familiarity with programming languages such as .NET (C#, C++, VB), Java, or PowerShell. Basic knowledge of cloud, HA, DR, DNS, HTTP, HTTPS, and DHCP concepts. Networking and InfoSec experience is an advantage. RPA & SaaS Expertise: Previous experience with RPA platforms like Automation Anywhere, Power Automate, Blue Prism, UiPath, Pega, or Nice. Knowledge of SaaS and Cloud technologies is a plus. A hands-on cloud is an added advantage. Certifications: RPA certifications are preferred, or a strong desire to obtain them. Proficient Tools: Expertise in Microsoft Office Suite (PowerPoint, Excel, Outlook). Basic knowledge of debugging or analysis tools commonly used in day-to-day troubleshooting (e.g., Wireshark, Postman, Fiddler, Chrome Developer Tools, etc.). Key Competencies Technical Expertise: In-depth knowledge of the company's products, services, and related technologies, enabling you to address client needs effectively. Customer-Centric Approach: Exceptional customer service skills to build trust, empathy, and lasting client relationships. Communication Skills: Ability to articulate technical concepts clearly to both technical and non-technical stakeholders, both in writing and speaking. Project Management: Proven ability to manage multiple projects simultaneously, prioritize tasks, and ensure that deadlines are met. Analytical Thinking: Strong analytical skills to identify trends, make data-driven decisions, and solve problems proactively. Business Acumen: Deep understanding of the company's business model, aligning efforts to achieve business goals and objectives. All unsolicited resumes submitted to any @automationanywhere.com email address, whether submitted by an individual or by an agency, will not be eligible for an agency fee.