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10.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Position:- Data Architect – Telecom Domain Job Role:- Full Time Location:- Noida,Gurgraon,Hyderbad Exp- 12+ Exp NP :- Immediate/Max 15 Days Data Architect – Telecom Domain About the Role: We are seeking an experienced Telecom Data Architect to join our team. In this role, you will be responsible for designing comprehensive data architecture and technical solutions specifically for telecommunications industry challenges, leveraging TMforum frameworks and modern data platforms. You will work closely with customers, and technology partners to deliver data solutions that address complex telecommunications business requirements including customer experience management, network optimization, revenue assurance, and digital transformation initiatives. Responsibilities: Design and articulate enterprise-scale telecom data architectures incorporating TMforum standards and frameworks, including SID (Shared Information/Data Model), TAM (Telecom Application Map), and eTOM (enhanced Telecom Operations Map) Develop comprehensive data models aligned with TMforum guidelines for telecommunications domains such as Customer, Product, Service, Resource, and Partner management Create data architectures that support telecom-specific use cases including customer journey analytics, network performance optimization, fraud detection, and revenue assurance Design solutions leveraging Microsoft Azure and Databricks for telecom data processing and analytics Conduct technical discovery sessions with telecom clients to understand their OSS/BSS architecture, network analytics needs, customer experience requirements, and digital transformation objectives Design and deliver proof of concepts (POCs) and technical demonstrations showcasing modern data platforms solving real-world telecommunications challenges Create comprehensive architectural diagrams and implementation roadmaps for telecom data ecosystems spanning cloud, on-premises, and hybrid environments Evaluate and recommend appropriate big data technologies, cloud platforms, and processing frameworks based on telecom-specific requirements and regulatory compliance needs. Design data governance frameworks compliant with telecom industry standards and regulatory requirements (GDPR, data localization, etc.) Stay current with the latest advancements in data technologies including cloud services, data processing frameworks, and AI/ML capabilities Contribute to the development of best practices, reference architectures, and reusable solution components for accelerating proposal development Qualifications: Bachelor's or Master's degree in Computer Science, Telecommunications Engineering, Data Science, or a related technical field 10+ years of experience in data architecture, data engineering, or solution architecture roles with at least 5 years in telecommunications industry Deep knowledge of TMforum frameworks including SID (Shared Information/Data Model), eTOM, TAM, and their practical implementation in telecom data architectures Demonstrated ability to estimate project efforts, resource requirements, and implementation timelines for complex telecom data initiatives Hands-on experience building data models and platforms aligned with TMforum standards and telecommunications business processes Strong understanding of telecom OSS/BSS systems, network management, customer experience management, and revenue management domains Hands-on experience with data platforms including Databricks, and Microsoft Azure in telecommunications contexts Experience with modern data processing frameworks such as Apache Kafka, Spark and Airflow for real-time telecom data streaming Proficiency in Azure cloud platform and its respective data services with an understanding of telecom-specific deployment requirements Knowledge of system monitoring and observability tools for telecommunications data infrastructure Experience implementing automated testing frameworks for telecom data platforms and pipelines Familiarity with telecom data integration patterns, ETL/ELT processes, and data governance practices specific to telecommunications Experience designing and implementing data lakes, data warehouses, and machine learning pipelines for telecom use cases Proficiency in programming languages commonly used in data processing (Python, Scala, SQL) with telecom domain applications Understanding of telecommunications regulatory requirements and data privacy compliance (GDPR, local data protection laws) Excellent communication and presentation skills with ability to explain complex technical concepts to telecom stakeholders Strong problem-solving skills and ability to think creatively to address telecommunications industry challenges Good to have TMforum certifications or telecommunications industry certifications Relevant data platform certifications such as Databricks, Azure Data Engineer are a plus Willingness to travel as required
Posted 3 weeks ago
0 years
0 Lacs
Mohali district, India
On-site
Job Title: Market Research Intern – Data & Agentic AI Strategy Location: [USEReady Office Location - Mohali, Bengaluru , Gurugram] Duration: [e.g., 3–6 months] About USEReady: USEReady is a global leader in Agentic AI services, empowering enterprises to harness the full potential of data and intelligent agents to drive innovation, efficiency, and growth. Our consulting solutions span data engineering, AI strategy, and digital transformation. We are seeking a highly motivated Market Research Intern to support our strategic initiatives with deep, data-driven insights into the evolving Data and AI landscape. Role Overview: As a Market Research Intern, you will collaborate with our Strategy and Innovation teams to explore emerging trends in Agentic AI, data platforms, and enterprise AI adoption. You will apply advanced research methodologies to analyze market dynamics, competitive positioning, and client needs in the rapidly evolving tech consulting space. Key Responsibilities: Conduct in-depth market research on Agentic AI, data engineering, cloud platforms, and digital transformation trends. Analyze competitive intelligence and benchmark leading players in the AI consulting and enterprise services space. Apply advanced techniques such as sentiment analysis, clustering, and predictive modeling to uncover insights. Support go-to-market strategies with data-backed recommendations. Design and analyze surveys, expert interviews, and secondary research to validate hypotheses. Create compelling dashboards and visual reports for internal stakeholders and leadership. Required Skills and Qualifications: MBA (or currently pursuing) from a top-tier institution, preferably with a focus in Strategy, Technology Management, or Analytics. Strong understanding of the Data & AI ecosystem, including Agentic AI, cloud platforms (Azure, AWS, GCP), and enterprise data solutions. Proficiency in data analysis tools such as Python, R, SQL, and Excel. Experience with data visualization tools like Tableau, Power BI, or Looker. Familiarity with market research techniques such as TAM/SAM/SOM analysis, SWOT, Porter’s Five Forces, and customer segmentation. Excellent communication and storytelling skills, with the ability to translate complex data into actionable insights. Self-starter with strong organizational skills and the ability to manage multiple priorities in a fast-paced environment. Prior experience in consulting, tech strategy, or analytics is a strong plus. What You’ll Gain: Exposure to cutting-edge Agentic AI and data consulting projects. Hands-on experience with strategic market research in a high-growth tech environment. Mentorship from industry leaders in AI, data science, and digital strategy. Opportunity to contribute to real-world business decisions and client engagements. How to Apply: Please submit your resume, a brief cover letter, and any relevant work samples or project portfolios to [application email or portal].
Posted 3 weeks ago
2.0 years
0 Lacs
New Delhi, Delhi, India
Remote
Job Title: Family Office – Associate Firm: TAM India Family Office Advisors Tenure: Full-Time Location: 100% Remote Experience Level: upto 2 years (Freshers with passion for capital markets can apply) Senior candidates need not apply. Start Date: Immediate Reporting To: Chief Investment Officer To Apply: Please send your to Tushar@tamindiamfo.com Resume, Current and expected salary and A short note on how this role helps you in your long term career success. About TAM India Family Office Advisors At TAM India Family Office Advisors , we are on a mission to build India’s leading full-service multi-family office advisory firm. We serve as trusted stewards of wealth for high-net-worth families, blending deep investment expertise with a values-driven approach. Our work spans investment management, strategic planning, and client engagement—anchored in integrity, transparency, and long-term thinking. Role Overview We’re looking for a sharp, curious, and proactive Associate to join our Family Office team. This is a full-time, fully remote opportunity designed for freshers who are eager to learn and contribute across investment research, client servicing, and digital engagement. You’ll work directly with senior leadership and gain exposure to the inner workings of a modern multi-family office. Key Responsibility Areas (KRAs) A. LinkedIn Management (30–40%) – The 3 Cs Content Creation : Assist in drafting thought leadership posts, carousels, and newsletters Connections : Identify and engage with HNWIs, family offices, and industry professionals Comments : Monitor and contribute to relevant discussions to enhance visibility and engagement B. Research & Analysis (30–40%) Analyze investment products: Mutual Funds, ETFs, AIFs, listed equities, and private opportunities Track global macro trends: Gold, oil, currencies, USD treasuries, and multi-asset views Review and synthesize insights from: Research reports, commentaries, and investment literature Platforms like Bloomberg, Morningstar, Finalyca, CAMS, Screener.in, CNBC, Yahoo Finance C. Client Services (15–20%) Assist in preparing client reports and portfolio recommendations Support smooth execution of transactions via MFU, CAMS, and AMC platforms Coordinate client communications and follow-ups D. Email, Calendar & General Management (5–10%) Schedule meetings, prepare documents, and manage follow-ups Handle email communications and assist with daily operational tasks What We’re Looking For A strong interest in investment management, capital markets, and family office advisory Excellent written and verbal communication skills Proficiency in Excel, PowerPoint, and financial research tools (or willingness to learn) Self-starter with a collaborative mindset and attention to detail Freshers with a hunger to learn and grow are encouraged to apply What You’ll Gain Hands-on exposure to investment strategy, client servicing, and digital branding Mentorship from seasoned professionals in wealth management Opportunity to contribute to thought leadership and strategic initiatives A front-row seat to the evolution of a modern multi-family office
Posted 3 weeks ago
11.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
JOB DESCRIPTION Technical Account Manager (TAM) Our Team Customer Success Services (CSS) enable organizations to leverage their Oracle investments to extend into the cloud with greater value, choice, and confidence. Oracle delivers enterprise-grade, end-to-end managed cloud services across its broad portfolio of business applications, middleware, database, and hardware technologies. Customer Success Services (CSS) has industry-leading expertise with the highest customer satisfaction to support customer business every step of the way. Part of our growth strategy, we are recruiting an experienced Technical Account Manager (TAM) with extensive service delivery / operations background with Oracle products. Our Ideal Candidate: Our ideal candidate will typically be expected to demonstrate the following attributes: Good understanding on SaaS ERP and experience with Finance domain knowledge. Good technical skills in Oracle Database and in Fusion Applications Knowledge & experience in Oracle SaaS based applications. Understanding of Technical architecture and cloud architecture. Should have a strong customer facing skills. Ability to multitask, maintain composure in high-stress/high-visibility situations and change priority as needed to accommodate a very dynamic business. Work in rotation Shifts. Excellent team player, willing to learn new technologies & problem-solving skills. Strong organization skills, detail oriented & communication skills. . University degree, with post graduate technical or management qualifications or other relevant experience. OCI Certified / ITIL Foundation Certification in IT Service Management / PMP. Your Qualifications: The candidate should have 11+ years of experience in Oracle products including Technical/Functional and Project/Program Management experience and have a track record in delivering large-scale global Application or infrastructure/database projects. High commitment with his/her customers is must. The role will be based in Bangalore / Hyderabad / Delhi Your Responsibilities Key tasks include, but are not limited to, the following: SCOPE: Manage service delivery activities for customer’s diversified set of Oracle Products deployed on Cloud & On-Premises. Represent as a single point of contact between customer & Oracle. Manage the service delivery through virtual team of resources. Serve as a product specialist and adviser on HCM and collaborate with other teams as needed Establish priorities & Service growth plans for customers aligned to Oracle’s Cloud Strategy. Work on improvement initiatives as required ACCOUNTABILITIES Review existing services & contracts and understand the scope thoroughly. Generate & manage service delivery plan, key deliverables, marshal resources as required, RACI, risks, issues and dependencies according to Oracle standards. Deliver upgrade projects within time, scope and budget Deliver regular business and operational reviews to key business stakeholders. Manage and co-ordinate changes in customer environments per customer strategy. RESPONSIBILITIES Service Planning Technology Change Management Contractual and Financial Control Service Governance Problem and Incident Management Issue and Risk Management Escalation Management Best Practice Advice and Recommendations Business Development and Renewals Customer Satisfaction Provide leadership, motivation and direction Career Level - IC4 RESPONSIBILITIES Technical Account Manager (TAM) Our Team Customer Success Services (CSS) enable organizations to leverage their Oracle investments to extend into the cloud with greater value, choice, and confidence. Oracle delivers enterprise-grade, end-to-end managed cloud services across its broad portfolio of business applications, middleware, database, and hardware technologies. Customer Success Services (CSS) has industry-leading expertise with the highest customer satisfaction to support customer business every step of the way. Part of our growth strategy, we are recruiting an experienced Technical Account Manager (TAM) with extensive service delivery / operations background with Oracle products. Our Ideal Candidate: Our ideal candidate will typically be expected to demonstrate the following attributes: Good understanding on SaaS ERP and experience with Finance domain knowledge. Good technical skills in Oracle Database and in Fusion Applications Knowledge & experience in Oracle SaaS based applications. Understanding of Technical architecture and cloud architecture. Should have a strong customer facing skills. Ability to multitask, maintain composure in high-stress/high-visibility situations and change priority as needed to accommodate a very dynamic business. Work in rotation Shifts. Excellent team player, willing to learn new technologies & problem-solving skills. Strong organization skills, detail oriented & communication skills. . University degree, with post graduate technical or management qualifications or other relevant experience. OCI Certified / ITIL Foundation Certification in IT Service Management / PMP. Your Qualifications: The candidate should have 11+ years of experience in Oracle products including Technical/Functional and Project/Program Management experience and have a track record in delivering large-scale global Application or infrastructure/database projects. High commitment with his/her customers is must. The role will be based in Bangalore / Hyderabad / Delhi RESPONSIBILITIES Service Planning Technology Change Management Contractual and Financial Control Service Governance Problem and Incident Management Issue and Risk Management Escalation Management Best Practice Advice and Recommendations Business Development and Renewals Customer Satisfaction Provide leadership, motivation and direction QUALIFICATIONS Career Level - IC4 ABOUT US As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Posted 3 weeks ago
11.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
JOB DESCRIPTION Technical Account Manager (TAM) Our Team Customer Success Services (CSS) enable organizations to leverage their Oracle investments to extend into the cloud with greater value, choice, and confidence. Oracle delivers enterprise-grade, end-to-end managed cloud services across its broad portfolio of business applications, middleware, database, and hardware technologies. Customer Success Services (CSS) has industry-leading expertise with the highest customer satisfaction to support customer business every step of the way. Part of our growth strategy, we are recruiting an experienced Technical Account Manager (TAM) with extensive service delivery / operations background with Oracle products. Our Ideal Candidate: Our ideal candidate will typically be expected to demonstrate the following attributes: Good understanding on SaaS ERP and experience with Finance domain knowledge. Good technical skills in Oracle Database and in Fusion Applications Knowledge & experience in Oracle SaaS based applications. Understanding of Technical architecture and cloud architecture. Should have a strong customer facing skills. Ability to multitask, maintain composure in high-stress/high-visibility situations and change priority as needed to accommodate a very dynamic business. Work in rotation Shifts. Excellent team player, willing to learn new technologies & problem-solving skills. Strong organization skills, detail oriented & communication skills. . University degree, with post graduate technical or management qualifications or other relevant experience. OCI Certified / ITIL Foundation Certification in IT Service Management / PMP. Your Qualifications: The candidate should have 11+ years of experience in Oracle products including Technical/Functional and Project/Program Management experience and have a track record in delivering large-scale global Application or infrastructure/database projects. High commitment with his/her customers is must. The role will be based in Bangalore / Hyderabad / Delhi Your Responsibilities Key tasks include, but are not limited to, the following: SCOPE: Manage service delivery activities for customer’s diversified set of Oracle Products deployed on Cloud & On-Premises. Represent as a single point of contact between customer & Oracle. Manage the service delivery through virtual team of resources. Serve as a product specialist and adviser on HCM and collaborate with other teams as needed Establish priorities & Service growth plans for customers aligned to Oracle’s Cloud Strategy. Work on improvement initiatives as required ACCOUNTABILITIES Review existing services & contracts and understand the scope thoroughly. Generate & manage service delivery plan, key deliverables, marshal resources as required, RACI, risks, issues and dependencies according to Oracle standards. Deliver upgrade projects within time, scope and budget Deliver regular business and operational reviews to key business stakeholders. Manage and co-ordinate changes in customer environments per customer strategy. RESPONSIBILITIES Service Planning Technology Change Management Contractual and Financial Control Service Governance Problem and Incident Management Issue and Risk Management Escalation Management Best Practice Advice and Recommendations Business Development and Renewals Customer Satisfaction Provide leadership, motivation and direction Career Level - IC4 RESPONSIBILITIES Technical Account Manager (TAM) Our Team Customer Success Services (CSS) enable organizations to leverage their Oracle investments to extend into the cloud with greater value, choice, and confidence. Oracle delivers enterprise-grade, end-to-end managed cloud services across its broad portfolio of business applications, middleware, database, and hardware technologies. Customer Success Services (CSS) has industry-leading expertise with the highest customer satisfaction to support customer business every step of the way. Part of our growth strategy, we are recruiting an experienced Technical Account Manager (TAM) with extensive service delivery / operations background with Oracle products. Our Ideal Candidate: Our ideal candidate will typically be expected to demonstrate the following attributes: Good understanding on SaaS ERP and experience with Finance domain knowledge. Good technical skills in Oracle Database and in Fusion Applications Knowledge & experience in Oracle SaaS based applications. Understanding of Technical architecture and cloud architecture. Should have a strong customer facing skills. Ability to multitask, maintain composure in high-stress/high-visibility situations and change priority as needed to accommodate a very dynamic business. Work in rotation Shifts. Excellent team player, willing to learn new technologies & problem-solving skills. Strong organization skills, detail oriented & communication skills. . University degree, with post graduate technical or management qualifications or other relevant experience. OCI Certified / ITIL Foundation Certification in IT Service Management / PMP. Your Qualifications: The candidate should have 11+ years of experience in Oracle products including Technical/Functional and Project/Program Management experience and have a track record in delivering large-scale global Application or infrastructure/database projects. High commitment with his/her customers is must. The role will be based in Bangalore / Hyderabad / Delhi RESPONSIBILITIES Service Planning Technology Change Management Contractual and Financial Control Service Governance Problem and Incident Management Issue and Risk Management Escalation Management Best Practice Advice and Recommendations Business Development and Renewals Customer Satisfaction Provide leadership, motivation and direction QUALIFICATIONS Career Level - IC4 ABOUT US As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Posted 3 weeks ago
11.0 years
0 Lacs
Trivandrum, Kerala, India
On-site
JOB DESCRIPTION Technical Account Manager (TAM) Our Team Customer Success Services (CSS) enable organizations to leverage their Oracle investments to extend into the cloud with greater value, choice, and confidence. Oracle delivers enterprise-grade, end-to-end managed cloud services across its broad portfolio of business applications, middleware, database, and hardware technologies. Customer Success Services (CSS) has industry-leading expertise with the highest customer satisfaction to support customer business every step of the way. Part of our growth strategy, we are recruiting an experienced Technical Account Manager (TAM) with extensive service delivery / operations background with Oracle products. Our Ideal Candidate: Our ideal candidate will typically be expected to demonstrate the following attributes: Good understanding on SaaS ERP and experience with Finance domain knowledge. Good technical skills in Oracle Database and in Fusion Applications Knowledge & experience in Oracle SaaS based applications. Understanding of Technical architecture and cloud architecture. Should have a strong customer facing skills. Ability to multitask, maintain composure in high-stress/high-visibility situations and change priority as needed to accommodate a very dynamic business. Work in rotation Shifts. Excellent team player, willing to learn new technologies & problem-solving skills. Strong organization skills, detail oriented & communication skills. . University degree, with post graduate technical or management qualifications or other relevant experience. OCI Certified / ITIL Foundation Certification in IT Service Management / PMP. Your Qualifications: The candidate should have 11+ years of experience in Oracle products including Technical/Functional and Project/Program Management experience and have a track record in delivering large-scale global Application or infrastructure/database projects. High commitment with his/her customers is must. The role will be based in Bangalore / Hyderabad / Delhi Your Responsibilities Key tasks include, but are not limited to, the following: SCOPE: Manage service delivery activities for customer’s diversified set of Oracle Products deployed on Cloud & On-Premises. Represent as a single point of contact between customer & Oracle. Manage the service delivery through virtual team of resources. Serve as a product specialist and adviser on HCM and collaborate with other teams as needed Establish priorities & Service growth plans for customers aligned to Oracle’s Cloud Strategy. Work on improvement initiatives as required ACCOUNTABILITIES Review existing services & contracts and understand the scope thoroughly. Generate & manage service delivery plan, key deliverables, marshal resources as required, RACI, risks, issues and dependencies according to Oracle standards. Deliver upgrade projects within time, scope and budget Deliver regular business and operational reviews to key business stakeholders. Manage and co-ordinate changes in customer environments per customer strategy. RESPONSIBILITIES Service Planning Technology Change Management Contractual and Financial Control Service Governance Problem and Incident Management Issue and Risk Management Escalation Management Best Practice Advice and Recommendations Business Development and Renewals Customer Satisfaction Provide leadership, motivation and direction Career Level - IC4 RESPONSIBILITIES Technical Account Manager (TAM) Our Team Customer Success Services (CSS) enable organizations to leverage their Oracle investments to extend into the cloud with greater value, choice, and confidence. Oracle delivers enterprise-grade, end-to-end managed cloud services across its broad portfolio of business applications, middleware, database, and hardware technologies. Customer Success Services (CSS) has industry-leading expertise with the highest customer satisfaction to support customer business every step of the way. Part of our growth strategy, we are recruiting an experienced Technical Account Manager (TAM) with extensive service delivery / operations background with Oracle products. Our Ideal Candidate: Our ideal candidate will typically be expected to demonstrate the following attributes: Good understanding on SaaS ERP and experience with Finance domain knowledge. Good technical skills in Oracle Database and in Fusion Applications Knowledge & experience in Oracle SaaS based applications. Understanding of Technical architecture and cloud architecture. Should have a strong customer facing skills. Ability to multitask, maintain composure in high-stress/high-visibility situations and change priority as needed to accommodate a very dynamic business. Work in rotation Shifts. Excellent team player, willing to learn new technologies & problem-solving skills. Strong organization skills, detail oriented & communication skills. . University degree, with post graduate technical or management qualifications or other relevant experience. OCI Certified / ITIL Foundation Certification in IT Service Management / PMP. Your Qualifications: The candidate should have 11+ years of experience in Oracle products including Technical/Functional and Project/Program Management experience and have a track record in delivering large-scale global Application or infrastructure/database projects. High commitment with his/her customers is must. The role will be based in Bangalore / Hyderabad / Delhi RESPONSIBILITIES Service Planning Technology Change Management Contractual and Financial Control Service Governance Problem and Incident Management Issue and Risk Management Escalation Management Best Practice Advice and Recommendations Business Development and Renewals Customer Satisfaction Provide leadership, motivation and direction QUALIFICATIONS Career Level - IC4 ABOUT US As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Posted 3 weeks ago
11.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
JOB DESCRIPTION Technical Account Manager (TAM) Our Team Customer Success Services (CSS) enable organizations to leverage their Oracle investments to extend into the cloud with greater value, choice, and confidence. Oracle delivers enterprise-grade, end-to-end managed cloud services across its broad portfolio of business applications, middleware, database, and hardware technologies. Customer Success Services (CSS) has industry-leading expertise with the highest customer satisfaction to support customer business every step of the way. Part of our growth strategy, we are recruiting an experienced Technical Account Manager (TAM) with extensive service delivery / operations background with Oracle products. Our Ideal Candidate: Our ideal candidate will typically be expected to demonstrate the following attributes: Good understanding on SaaS ERP and experience with Finance domain knowledge. Good technical skills in Oracle Database and in Fusion Applications Knowledge & experience in Oracle SaaS based applications. Understanding of Technical architecture and cloud architecture. Should have a strong customer facing skills. Ability to multitask, maintain composure in high-stress/high-visibility situations and change priority as needed to accommodate a very dynamic business. Work in rotation Shifts. Excellent team player, willing to learn new technologies & problem-solving skills. Strong organization skills, detail oriented & communication skills. . University degree, with post graduate technical or management qualifications or other relevant experience. OCI Certified / ITIL Foundation Certification in IT Service Management / PMP. Your Qualifications: The candidate should have 11+ years of experience in Oracle products including Technical/Functional and Project/Program Management experience and have a track record in delivering large-scale global Application or infrastructure/database projects. High commitment with his/her customers is must. The role will be based in Bangalore / Hyderabad / Delhi Your Responsibilities Key tasks include, but are not limited to, the following: SCOPE: Manage service delivery activities for customer’s diversified set of Oracle Products deployed on Cloud & On-Premises. Represent as a single point of contact between customer & Oracle. Manage the service delivery through virtual team of resources. Serve as a product specialist and adviser on HCM and collaborate with other teams as needed Establish priorities & Service growth plans for customers aligned to Oracle’s Cloud Strategy. Work on improvement initiatives as required ACCOUNTABILITIES Review existing services & contracts and understand the scope thoroughly. Generate & manage service delivery plan, key deliverables, marshal resources as required, RACI, risks, issues and dependencies according to Oracle standards. Deliver upgrade projects within time, scope and budget Deliver regular business and operational reviews to key business stakeholders. Manage and co-ordinate changes in customer environments per customer strategy. RESPONSIBILITIES Service Planning Technology Change Management Contractual and Financial Control Service Governance Problem and Incident Management Issue and Risk Management Escalation Management Best Practice Advice and Recommendations Business Development and Renewals Customer Satisfaction Provide leadership, motivation and direction Career Level - IC4 RESPONSIBILITIES Technical Account Manager (TAM) Our Team Customer Success Services (CSS) enable organizations to leverage their Oracle investments to extend into the cloud with greater value, choice, and confidence. Oracle delivers enterprise-grade, end-to-end managed cloud services across its broad portfolio of business applications, middleware, database, and hardware technologies. Customer Success Services (CSS) has industry-leading expertise with the highest customer satisfaction to support customer business every step of the way. Part of our growth strategy, we are recruiting an experienced Technical Account Manager (TAM) with extensive service delivery / operations background with Oracle products. Our Ideal Candidate: Our ideal candidate will typically be expected to demonstrate the following attributes: Good understanding on SaaS ERP and experience with Finance domain knowledge. Good technical skills in Oracle Database and in Fusion Applications Knowledge & experience in Oracle SaaS based applications. Understanding of Technical architecture and cloud architecture. Should have a strong customer facing skills. Ability to multitask, maintain composure in high-stress/high-visibility situations and change priority as needed to accommodate a very dynamic business. Work in rotation Shifts. Excellent team player, willing to learn new technologies & problem-solving skills. Strong organization skills, detail oriented & communication skills. . University degree, with post graduate technical or management qualifications or other relevant experience. OCI Certified / ITIL Foundation Certification in IT Service Management / PMP. Your Qualifications: The candidate should have 11+ years of experience in Oracle products including Technical/Functional and Project/Program Management experience and have a track record in delivering large-scale global Application or infrastructure/database projects. High commitment with his/her customers is must. The role will be based in Bangalore / Hyderabad / Delhi RESPONSIBILITIES Service Planning Technology Change Management Contractual and Financial Control Service Governance Problem and Incident Management Issue and Risk Management Escalation Management Best Practice Advice and Recommendations Business Development and Renewals Customer Satisfaction Provide leadership, motivation and direction QUALIFICATIONS Career Level - IC4 ABOUT US As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Posted 3 weeks ago
11.0 years
0 Lacs
Ahmedabad, Gujarat, India
On-site
JOB DESCRIPTION Technical Account Manager (TAM) Our Team Customer Success Services (CSS) enable organizations to leverage their Oracle investments to extend into the cloud with greater value, choice, and confidence. Oracle delivers enterprise-grade, end-to-end managed cloud services across its broad portfolio of business applications, middleware, database, and hardware technologies. Customer Success Services (CSS) has industry-leading expertise with the highest customer satisfaction to support customer business every step of the way. Part of our growth strategy, we are recruiting an experienced Technical Account Manager (TAM) with extensive service delivery / operations background with Oracle products. Our Ideal Candidate: Our ideal candidate will typically be expected to demonstrate the following attributes: Good understanding on SaaS ERP and experience with Finance domain knowledge. Good technical skills in Oracle Database and in Fusion Applications Knowledge & experience in Oracle SaaS based applications. Understanding of Technical architecture and cloud architecture. Should have a strong customer facing skills. Ability to multitask, maintain composure in high-stress/high-visibility situations and change priority as needed to accommodate a very dynamic business. Work in rotation Shifts. Excellent team player, willing to learn new technologies & problem-solving skills. Strong organization skills, detail oriented & communication skills. . University degree, with post graduate technical or management qualifications or other relevant experience. OCI Certified / ITIL Foundation Certification in IT Service Management / PMP. Your Qualifications: The candidate should have 11+ years of experience in Oracle products including Technical/Functional and Project/Program Management experience and have a track record in delivering large-scale global Application or infrastructure/database projects. High commitment with his/her customers is must. The role will be based in Bangalore / Hyderabad / Delhi Your Responsibilities Key tasks include, but are not limited to, the following: SCOPE: Manage service delivery activities for customer’s diversified set of Oracle Products deployed on Cloud & On-Premises. Represent as a single point of contact between customer & Oracle. Manage the service delivery through virtual team of resources. Serve as a product specialist and adviser on HCM and collaborate with other teams as needed Establish priorities & Service growth plans for customers aligned to Oracle’s Cloud Strategy. Work on improvement initiatives as required ACCOUNTABILITIES Review existing services & contracts and understand the scope thoroughly. Generate & manage service delivery plan, key deliverables, marshal resources as required, RACI, risks, issues and dependencies according to Oracle standards. Deliver upgrade projects within time, scope and budget Deliver regular business and operational reviews to key business stakeholders. Manage and co-ordinate changes in customer environments per customer strategy. RESPONSIBILITIES Service Planning Technology Change Management Contractual and Financial Control Service Governance Problem and Incident Management Issue and Risk Management Escalation Management Best Practice Advice and Recommendations Business Development and Renewals Customer Satisfaction Provide leadership, motivation and direction Career Level - IC4 RESPONSIBILITIES Technical Account Manager (TAM) Our Team Customer Success Services (CSS) enable organizations to leverage their Oracle investments to extend into the cloud with greater value, choice, and confidence. Oracle delivers enterprise-grade, end-to-end managed cloud services across its broad portfolio of business applications, middleware, database, and hardware technologies. Customer Success Services (CSS) has industry-leading expertise with the highest customer satisfaction to support customer business every step of the way. Part of our growth strategy, we are recruiting an experienced Technical Account Manager (TAM) with extensive service delivery / operations background with Oracle products. Our Ideal Candidate: Our ideal candidate will typically be expected to demonstrate the following attributes: Good understanding on SaaS ERP and experience with Finance domain knowledge. Good technical skills in Oracle Database and in Fusion Applications Knowledge & experience in Oracle SaaS based applications. Understanding of Technical architecture and cloud architecture. Should have a strong customer facing skills. Ability to multitask, maintain composure in high-stress/high-visibility situations and change priority as needed to accommodate a very dynamic business. Work in rotation Shifts. Excellent team player, willing to learn new technologies & problem-solving skills. Strong organization skills, detail oriented & communication skills. . University degree, with post graduate technical or management qualifications or other relevant experience. OCI Certified / ITIL Foundation Certification in IT Service Management / PMP. Your Qualifications: The candidate should have 11+ years of experience in Oracle products including Technical/Functional and Project/Program Management experience and have a track record in delivering large-scale global Application or infrastructure/database projects. High commitment with his/her customers is must. The role will be based in Bangalore / Hyderabad / Delhi RESPONSIBILITIES Service Planning Technology Change Management Contractual and Financial Control Service Governance Problem and Incident Management Issue and Risk Management Escalation Management Best Practice Advice and Recommendations Business Development and Renewals Customer Satisfaction Provide leadership, motivation and direction QUALIFICATIONS Career Level - IC4 ABOUT US As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Posted 3 weeks ago
7.0 years
0 Lacs
Trivandrum, Kerala, India
On-site
Job Description Accountable for providing customers with the guidance and support needed throughout the full life cycle of implementation to ensure successful and most effective use of Oracle’s products and related implementation services. Maximize the customers' use of Support Services, drive a high degree of satisfaction, referenceability and protect/enhance revenue streams. Advocates for customer and becomes a trusted advisor aligning with the stakeholders of their assigned customers. Leading contributor individually and as a team member, providing direction and mentoring to others. Build significant long-term relationships with key customer contacts. Understand the customer’s industry, as well as its technical and infrastructure environment, and translate it into Oracle solutions. Work collaboratively with Sales, the Customer Service Manager and the customers to determine their needs and identify appropriate solutions. Coordinate delivery of Support Services. Involvement in at least 5 successful customer engagements, focusing on customer service delivery and management. Conduct periodic Account Planning and Account Reviews, tracking and communicating status on complex projects including risk identification and mitigation recommendations. Execute Project Management principles - managing contract cost, resources and scheduling, scope and risk management. Identify and submit delivery leads for new opportunities and contract renewals. Has detailed knowledge and demonstrated execution of Oracle policies, procedures, reporting, escalation process and delivery tools with complex contracts. May take a project lead role. Work is non-routine and complex, involving the application of advanced technical/business skills in area of specialization. 7-10 years Enterprise implementation experience, IT Service management, Project management or Account Management experience and/or Advanced Educational degree. Project Management or Service Management certification is desirable - ITIL, PMP, Prince2 or University equivalent. Subject Matter expertise in industry or product(s). Ability to effectively communicate and engage with senior executives. Demonstrated expertise in large (multi-site or international) IT projects. Working Globally is desirable. Career Level - IC4 Responsibilities Our Team Oracle Customer Success Services (CSS) enable organizations to leverage their Oracle investments to extend into the cloud with greater value, choice, and confidence. Oracle delivers enterprise-grade, end-to-end managed cloud services across its broad portfolio of business applications, middleware, database, and hardware technologies. Oracle Advanced Customer Services has industry-leading expertise with the highest customer satisfaction to support customer business every step of the way. Part of our growth strategy, we are recruiting an experienced Technical Account Manager (TAM) with extensive service delivery / operations background with Oracle products. Our Ideal Candidate: Our ideal candidate will typically be expected to demonstrate the following attributes: Good technical skills in Oracle Database and in any one of the Oracle Applications such as Fusion Applications, EBS, PSFT & JDE etc. Knowledge & experience in Exadata, ExaCS and Oracle Cloud Infrastructure. Understanding of Technical architecture, operating systems and network. Strong understanding of Incident Management process in a production IT Environment and IT Operations. Good understanding of Problem Management, Change Management and Event Management processes. Demonstrated knowledge of incident management practices, activities, techniques, and tools within a large, complex organization preferably in Infrastructure areas. Demonstrated ability to effectively coordinate resolution efforts for escalated issues. Good understanding of the business impacts of critical situations. Demonstrated ability to effectively communicate at the technical and business management level. Should have a strong customer facing skills. Ability to multitask, maintain composure in high-stress/high-visibility situations and change priority as needed to accommodate a very dynamic business. Work in rotation Shifts. Excellent team player, willing to learn new technologies & problem-solving skills. Strong organization skills, detail oriented & communication skills. . University degree, with post graduate technical or management qualifications or other relevant experience. OCI Certified / ITIL Foundation Certification in IT Service Management / PMP. Your Qualifications: The candidate should have 11+ years of experience in Oracle products including Technical/Functional and Project/Program Management experience and have a track record in delivering large-scale global Application or infrastructure/database projects. High commitment with his/her customers is must. The role will be based in Bangalore / Hyderabad / Delhi. Your Responsibilities: Key tasks include, but are not limited to, the following: SCOPE: Manage service delivery activities for customer’s diversified set of Oracle Products deployed on Cloud & On-Premises. Represent as a single point of contact between customer & Oracle. Manage the service delivery through virtual team of resources. Establish priorities & Service growth plans for customers aligned to Oracle’s Cloud Strategy. Work on improvement initiatives as required ACCOUNTABILITIES: Review existing services & contracts and understand the scope thoroughly. Generate & manage service delivery plan, key deliverables, marshal resources as required, RACI, risks, issues and dependencies according to ACS standards. Deliver regular business and operational reviews to key business stakeholders. Implement Service Improvement policy and processes. Manage and co-ordinate changes in customer environments per customer strategy. RESPONSIBILITIES: To restore a normal service operation as quickly as possible and to minimize the impact on business operations, thus ensuring that the best possible levels of service quality and availability are maintained. Coordinate all activities required to lead significant incidents in compliance with SLAs and OLAs. Serve as an escalation point of contact with the primary focus on restoring the services. Facilitate the outage calls and ensure that all the required resources are engaged to work a Major Incident. Ensuring that effective communication is maintained with the Executives, Business Leadership during an incident. Analyze data and prepare reports in support of periodic service reviews, including operational metrics and service level reports Coordinating the resolution of incident by participating in the interaction with multiple customer groups and representing Production Operations Incident management in a series of daily forums to report status and receive feedback on operational handling/issues About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Posted 3 weeks ago
10.0 years
0 Lacs
Gurugram, Haryana, India
On-site
This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Description AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You'll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud. Amazon has built a global reputation for being the most customer-centric company, a company that customers from all over the world recognize, value, and trust for both our products and services. Amazon has a fast-paced environment where we "Work Hard, Have Fun and Make History." As an increasing number of enterprises move their critical systems to the cloud, AWS India is in need of highly efficient technical consulting talent to help our largest and strategically important customers navigate the operational challenges and complexities of AWS Cloud. We are looking for Technical Consultants to support our customers creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Data Analytics, Application services, Networking, Server-less and more. This is not a sales role, but rather an opportunity to be the principal technical advisor for organizations ranging from start-ups to large enterprises. As a Technical Account Manager, you will be the primary technical point of contact for one or more customers helping to plan, debug, and oversee ongoing operations of business-critical applications. You will get your hands dirty, troubleshooting application, network, database, and architectural challenges using a suite of internal AWS Cloud tools as well as your existing knowledge and toolkits. We are seeking individuals with strong backgrounds in I.T. Consulting and in any of these related areas such as Solution Designing, Application and System Development, Database Management, Big Data and Analytics, DevOps Consulting, and Media technologies. Knowledge of programming and scripting is beneficial to the role. Key job responsibilities Every day will bring new and exciting challenges on the job while you: Learn and use new Cloud technologies. Interact with leading technologists around the world. Work on critical, highly complex customer problems that may span multiple AWS Cloud services. Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs. Work directly with AWS Cloud subject matter experts to help reproduce and resolve customer issues. Write tutorials, how-to videos, and other technical articles for the customer community. Leverage your extensive customer support experience and provide feedback to internal AISPL teams on how to improve our services. Drive projects that improve support-related processes and our customers' technical support experience. Assist in Design/Architecture of AWS and Hybrid cloud solutions. Help Enterprises define IT and business processes that work well with cloud deployments. Be available outside of business hours to help coordinate the handling of urgent issues as needed. A day in the life As a TAM, you'll start your day reviewing operational metrics and service health for your strategic enterprise customers. You might lead a morning technical deep-dive session with a customer's engineering team, helping them optimize their cloud architecture. By midday, you could be collaborating with AWS service teams to resolve a complex migration challenge or providing proactive recommendations for cost optimization. Afternoons often involve strategic planning sessions, where you'll help customers align their technical roadmap with business objectives. You'll also participate in architecture reviews, incident post-mortems, and best-practice workshops. Throughout the day, you'll leverage your technical expertise to provide timely solutions, whether it's improving security posture, enhancing operational excellence, or architecting for scale. While most work happens during business hours, you'll occasionally support critical situations outside regular hours, ensuring your customers' mission-critical workloads run smoothly About The Team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. Basic Qualifications Bachelor's Degree with 10+ years of hands-on Infrastructure / Troubleshooting / Systems Administration / Networking / DevOps / Applications Development experience in a distributed systems environment. External enterprise customer-facing experience as a technical lead, with strong oral and written communication skills, presenting to both large and small audiences. Ability to manage multiple tasks and projects in a fast-moving environment. Be mobile and travel to client locations as needed. Preferred Qualifications Advanced experience in one or more of the following areas: Software Design or Development, Content Distribution/CDN, Scripting/Automation, Database Architecture, Cloud Architecture, Cloud Migrations, IP Networking, IT Security, Big Data/Hadoop/Spark, Operations Management, Service Oriented Architecture etc. Experience in a 24x7 operational services or support environment. Experience with AWS Cloud services and/or other Cloud offerings. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Posted 3 weeks ago
5.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Adjust, an AppLovin (NASDAQ: APP) company, is trusted by marketers around the world to measure and grow their apps across platforms, from mobile to CTV and beyond. Adjust works with companies at every stage of the app marketing journey, from fast-growing digital brands to brick-and-mortar companies launching their first apps. Adjust’s powerful measurement and analytics solutions provide visibility, insights and essential tools that drive better results. #Ad As a Technical Account Manager, you will be part of the APAC TAM team based in India, and work closely with several teams such as Sales and Integration, in addition to all other departments within Adjust. You are in charge of delivering exceptional customer experience. This plays a major part in your goal of retaining clients and them being satisfied with the Adjust product. Empower Your Potential/ Responsibilities Technical contact for your clients within Adjust Support your clients on how to best use the Adjust product and help them resolve any technical challenges Provide daily support and have check-in calls with your client base Work with a global Support team Bring Your Knowledge/ Experience & Qualifications 3–5+ years of experience in a client-facing technical role in advertising technology Comfortable working cross-functionally in a fast-paced, global environment. Excellent communication skills in English and XXXX is a plus Excellent project management skills and experience handling multiple high-profile accounts. An ability to break down complex topics in simple terms to ensure client understanding Validated ability to independently acquire and apply technical knowledge Strong understanding of digital advertising technologies as well as AdTech, MarTech, MMPs or similar companies within the SaaS industry Experience in working with the terminal and data extraction, data transformation and data manipulation tools. Experience using communication, productivity and collaboration apps like Salesforce, JIRA & Confluence, Asana, etc. App development experience, publishing apps to the stores, working with SDKs etc. is a plus Development experience, experience in building scripts and tooling (Python, Javascript, CSS, HTML,...) is a plus Willingness to travel (if applicable) More details about our company culture and perks can be found on our career page. Interested? Let’s Talk! We understand that imposter syndrome may sometimes hinder exceptional candidates from applying. So, don't hold back—apply with confidence! We're excited to hear from you and can't wait to chat! Equal opportunity employer Adjust is proud to be an equal opportunity employer. We champion a diverse and inclusive culture in all of our offices around the globe. We understand that all candidates are individuals with unique backgrounds and talents. At Adjust, we assess candidates on qualifications, merit and business needs. We do not discriminate based upon race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status or other applicable legally protected characteristics. If you see a position that excites you, please apply! We would love to have you join us in our mission to build a global tech company where we're all proud to belong to. To support an efficient and fair hiring process, we may use technology-assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. Please read our Candidate Privacy Policy to learn more about how Adjust processes your personal information.
Posted 3 weeks ago
2.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Adjust, an AppLovin (NASDAQ: APP) company, is trusted by marketers around the world to measure and grow their apps across platforms, from mobile to CTV and beyond. Adjust works with companies at every stage of the app marketing journey, from fast-growing digital brands to brick-and-mortar companies launching their first apps. Adjust’s powerful measurement and analytics solutions provide visibility, insights and essential tools that drive better results. #Ad As a Technical Account Manager, you will be part of the APAC TAM team based in India, and work closely with several teams such as Sales and Integration, in addition to all other departments within Adjust. You are in charge of delivering exceptional customer experience. This plays a major part in your goal of retaining clients and them being satisfied with the Adjust product. This is an entry-level opportunity ideal for recent graduates or professionals at the start of their careers who are eager to grow in a client-facing, technical role within the mobile marketing industry. No prior industry experience is required - just curiosity, adaptability, and a willingness to learn. Empower Your Potential/ Responsibilities Technical contact for your clients within Adjust Support your clients on how to best use the Adjust product and help them resolve any technical challenges Provide daily support and have check-in calls with your client base Work with a global Support team Bring Your Knowledge/ Experience & Qualifications 0~2 years of experience in a client facing role (internships or academic projects welcome) A degree in a STEM field (Science, Technology, Engineering, and Mathematics) is preferred Excellent communication skills in English A grasp on basic data analysis technique Proficiency in Excel, and command-line tools like Grep and SQL is a plus An ability to break down complex topics in simple terms to ensure client understanding Strong attention to detail Willingness to travel (when relevant again) More details about our company culture and perks can be found on our career page. Interested? Let’s Talk! We understand that imposter syndrome may sometimes hinder exceptional candidates from applying. So, don't hold back—apply with confidence! We're excited to hear from you and can't wait to chat! Equal opportunity employer Adjust is proud to be an equal opportunity employer. We champion a diverse and inclusive culture in all of our offices around the globe. We understand that all candidates are individuals with unique backgrounds and talents. At Adjust, we assess candidates on qualifications, merit and business needs. We do not discriminate based upon race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status or other applicable legally protected characteristics. If you see a position that excites you, please apply! We would love to have you join us in our mission to build a global tech company where we're all proud to belong to. To support an efficient and fair hiring process, we may use technology-assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. Please read our Candidate Privacy Policy to learn more about how Adjust processes your personal information.
Posted 3 weeks ago
3.0 - 5.0 years
19 - 41 Lacs
Bengaluru, Karnataka, India
On-site
Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done. There’s another option. Freshworks. With a fresh vision for how the world works. At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world. Fresh vision. Real impact. Come build it with us. Job Description As an Integrated Campaigns Programs Lead, you will play a pivotal role in driving demand generation through strategic third-party vendor partnerships. In this role, you will collaborate with campaign leaders to jointly define 3rd party channel strategies, optimize investments, experiment with new marketing approaches, and solve complex operational challenges. You'll get hands-on with MarTech innovations, Account-Based Marketing (ABM) tactics, and data-driven optimization—all while pushing the boundaries of how we engage and convert our Ideal Customer Profile (ICP). If you're a strategic thinker who thrives at the intersection of creativity, analytics, and execution—and you love the challenge of managing high-value partnerships—this role is for you. Key Responsibilities Program Strategy & Execution: ● Co-own the investment strategy for high-performing third-party programs, working alongside campaign leaders to align budget allocation with business objectives. ● Develop scalable, data-driven programs that target the right ICP in the TAM across content syndication, BANT lead generation, and webinar activations. ● Experiment boldly—test innovative campaign approaches, optimize for conversions, and unlock new ways to drive pipeline growth. ● Work cross-functionally with marketing, sales, finance, and analytics teams to ensure on-time execution and measure impact. ● Build feedback loops to continuously refine and optimize programs based on performance insights and sales feedback. Vendor Management & Negotiation: ● Negotiate high-value contracts and pricing models to drive the best outcomes—balancing cost efficiency with quality lead generation. ● Manage the end-to-end contract lifecycle—from SOW approvals to finance sign-offs and invoice tracking—to ensure operational excellence. ● Build strategic, long-term relationships with partners, fostering innovation and collaboration to enhance campaign performance. Performance Monitoring & Analytics: ● Be the data-driven decision-maker—track performance metrics, analyze pipeline contribution, and adjust spend based on real-time insights. ● Own post-campaign analysis—identify trends, optimize lead flows, and recommend best practices to improve conversion rates. ● Present insightful performance reports to key stakeholders, influencing future investments and strategic pivots. Qualifications Education & Experience: ● Bachelor’s degree in Marketing, Business, Communications, or a related field. ● 3-5 years of experience in campaign management, vendor negotiations, or a similar role, preferably within a SaaS demand generation environment. Skills & Competencies: ● Strong negotiation and contract management skills ● Proficient in data analysis and familiar with analytics and data visualization tools ● Excellent communication and interpersonal skills ● Ability to manage multiple projects simultaneously and work effectively in a fast-paced environment ● Detail-oriented with strong organizational and project management skills Additional Information At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.
Posted 3 weeks ago
0 years
0 Lacs
Tamil Nadu
Remote
About Us We're Extenteam, a dynamic company revolutionizing the short term vacation rental industry. Our proven business model has generated consistent revenue, and we are now expanding from a professional services model to a scalable tech-based subscription-first model. As a scaling stage startup, we aim to grow our Monthly Recurring Revenue (MRR) to double our revenue by January 2026 by providing an AI assisted SaaS platform that works for all short term rental businesses regardless of their size. Extenteam is on a mission to streamline and support vacation rental businesses by providing top-notch solutions, including guest communication and property management support. We generate revenue through two primary streams: Dedicated Team Members : Providing trained overseas talent with a recurring premium model, replacing one-time recruitment fees. Tailwind - SaaS Platform : A guest communication Software blended with our shared services team, supporting smaller operators typically with less than 50 units - helping Extenteam increase profitability while growing our product market fit and expanding TAM and service levels. Extenteam is a small but mighty team of 50 consisting of Sales, Partner Success, Marketing, HR & Recruiting, Engineering, Product and Admin (IT, Data etc). We are spread out across the world but we have hubs in Miami, LA, Medellin, and actively expanding into Europe. Our 50 people core team is supported by 400+ DTMs (dedicated team members) that are servicing our customers. Our Values : Commitment to Excellence : Continuously raising the bar and setting new standards in guest communications and service delivery. Exceptional Collaboration: Thriving in a fast-paced, high-performance environment built on clear communication and teamwork. Unified Purpose : Aligning behind a shared mission to drive success with an intense focus. One shared consciousness. Data-Driven Decision-Making: Prioritizing data and results over emotions when making objective, professional decisions. Emphasis on Details: Details matter at every level. Leaders are expected to have a deep understanding of the specifics and adopt a hands-on management style. Our Leadership Philosophy Our company embraces a management style inspired by the ideals of "founder mode," as championed by Airbnb's Brian Chesky. This means a hands-on, visionary approach to leadership, with a relentless focus on innovation, product excellence, and customer-centric decision-making. We encourage proactive problem-solving, direct involvement in key initiatives, and a collaborative, high-performance culture. To learn more about the "founder mode" philosophy and how it shapes our operations, you can explore this link. Understanding this mindset will provide valuable context for how we operate and what we value in our team members. About the Role – Tailwind You'll be joining our Tailwind team, supporting smaller short-term rental operators with outstanding guest communication and property management services. Tailwind combines smart technology with real people to deliver 24/7 support — helping our partners provide an exceptional guest experience while growing their businesses. This role blends technology, customer service, and problem-solving in a fast-paced, remote environment. Key Responsibilities: Respond promptly and professionally to guest inquiries via email, phone, and OTA messaging. Provide accurate information regarding bookings, services, policies, and other inquiries. Handle and resolve guest complaints and issues efficiently, ensuring guest satisfaction. Assist with booking and confirming reservations. Assisting with reservations sales Coordinate with internal teams | Property Managers | Property Owners to ensure guest requests and special arrangements are met. Create, update, and maintain guest communication templates and FAQs. Ensure all communications reflect the partner's voice and guidelines. Attend occasional virtual meetings and training sessions. Provide constant feedback to the team regarding partner issues / suggestions to improve processes. Vendor liaison for HVAC, plumbing, electrical, etc. - dispatch, invoicing, etc. Foundational Requirements: Excellent written and verbal English skills for phone, text, and email communication. Must be located in Tamil Nadu . Previous experience in guest services, reservations, or a related field. Strong organizational and multitasking abilities. Ability to work independently in a remote work environment. Attention to detail and commitment to providing exceptional service. Ability to show empathy, exhibit patience, and have a customer-centric mindset Possess critical thinking and problem-solving skills. Ability to learn new software quickly and efficiently. Willingness to ask questions when unclear about a task or process. Short-term vacation rental experience, such as working at a property management company, in a guest communication service, or directly for a platform like Airbnb or VRBO is a must PMS experience in the short term rental industry The payment will be 3 - 3.5 USD per hour / 40 hours weekly TECHNICAL REQUIREMENTS: Internet speed minimum 30mbps: Needs to be Wired (Buy a dongle if no LAN port) i5 8th Gen or higher Windows 10 / MacOS Catalina or higher Minimum of 8 GB RAM Private and quiet dedicated home office area (no roosters, dogs, children's noises in the background) Back-ups in case of power or internet provider interruptions Good headset and webcam (preferably noise-canceling headset)
Posted 3 weeks ago
14.0 years
0 Lacs
Hyderabad, Telangana, India
Remote
Data Scientist — Quantitative Machine Learning Location Hyderabad (preferred) — hybrid friendly. Exceptional remote candidates within India will be considered. About InvestorAi InvestorAi is an AI-first fintech that transforms vast, noisy market data into real-time, alpha-generating insights for global investors. Our proprietary “spatial-ordering” pipelines, genetic-algorithm search, and deep-learning mixture-of-experts have delivered a 45 % CAGR while remaining lean and profitable. With new capital and an ambitious roadmap, we’re scaling research and production deployment of models that trade live capital every day. Our Al algorithms have been trained and developed by our expert tam at Bridgeweave Labs using 14 years of stock market data. We perform over 35 million computations using sophisticated AI techniques like Computer Vision, Convolutional Neural Networks, Genetic Algorithms etc. to produce the best possible investment ideas. We have over 2 years of track record of producing exceptional results and outlier win rates for our investors. Why this role matters Model ownership, end-to-end: You’ll design, train, validate, and deploy production-grade models that directly drive portfolio decisions and P&L. Cutting-edge R&D: Work on entropy-based initializers, hybrid CNN/Transformer architectures, and Optuna-driven hyper-parameter searches—ideas that rarely escape academia. Massive impact: A single improvement in signal quality or latency can unlock millions in incremental alpha. Key Responsibilities Area What You’ll Own Research & Signal Discovery Ideate and prototype novel features from tick-level, fundamental, and alternative data; explore quantum-inspired ordering, autoencoders, time-series augmentations. Model Development Build, iterate, and benchmark CNNs, Transformers, GNNs, and Mixture-of-Experts using TensorFlow/PyTorch ; run large-scale Optuna sweeps on our GPU cluster. Deployment & MLOps Package models as Docker images, publish to our Kubernetes-based inference platform, and write CI/CD tests to ensure reproducible builds and seamless rollbacks. Performance Monitoring Create dashboards for live AUC-ROC, precision-recall, drawdown, beta, and slippage; set alert thresholds and conduct post-mortems when KPIs drift. Cross-functional Collaboration Partner with quant researchers, portfolio managers, and full-stack engineers to push models from Jupyter notebooks into live trading strategies. Documentation & Knowledge Sharing Draft technical memos, run code-reviews, and mentor junior analysts on best practices in robust ML for finance. Must-Have Qualifications 3 – 6 years building and shipping ML models in production (preferably finance, ad-tech, or other latency-sensitive domains). Expert-level Python plus strong grasp of TensorFlow or PyTorch ; comfortable profiling GPU memory and optimizing kernels. Proven experience with model deployment (Docker, Kubernetes, CI/CD, feature stores, model registries). Solid understanding of statistics, probability, and time-series analysis; able to articulate bias-variance trade-offs and back-test pitfalls. Bachelor’s degree in Computer Science, Engineering, Mathematics, or a related field; a Master’s degree is preferred. Hands-on with SQL and at least one distributed data tool (Spark, Dask, or Ray). Clear, concise communicator—capable of translating technical findings into investor-friendly language. Nice-to-Have Extras Familiarity with trading venues, order-book dynamics, and transaction-cost analysis. Contributions to open-source ML libraries or finance-related GitHub projects. Experience with Optuna, genetic algorithms, or Bayesian optimization frameworks. Knowledge of Von Neumann entropy, quantum-inspired computing, or information-theoretic model selection. Comfort working in a start-up-style, high-ownership culture (you build it, you run it) What We Offer Work with best brains in Data Science and cutting edge modelling to solve complex finance problems Competitive salary + performance bonus tied to desk P&L. ESOP after probation. Comprehensive health insurance (self & family). Annual professional-development budget (courses, conferences, journals). 18 days paid vacation + flexible wellness leave. How to Apply 1.Email Smriti5991@gmail.com with subject line “Data Scientist — Your Name”. 2.Attach your CV (≤ 2 pages) and link to a GitHub repo or notebook showcasing a project you took all the way to deployment . 3.Short-listed candidates complete a programming test (feature engineering, model training, deployment script) followed by two technical interviews and a culture chat with the founders. We hire for curiosity, rigor, and ownership. If you’re excited by the idea of shipping ML that lives (and profits) in the wild, we’d love to meet you.
Posted 3 weeks ago
0.0 - 31.0 years
2 - 4 Lacs
Kaikondrahalli, Bengaluru/Bangalore Region
On-site
About the company NoBroker.com is the world's largest C2C marketplace in online real estate. With a cumulative 85 lakh customers, it has grown 10X in the last one year. With three rounds of funding of $151 mn, it is well funded by key US, Indian, Japanese & Korean investors like General Atlantic,Tiger Global SAIF Partners, KTB ventures and BeeNext. It is headquartered in Bangalore with a team of 4000+ employees. Role and Responsibility – Sales Executive : ● Identifies business opportunities by identifying prospects. ● Sells products by establishing contact and developing relationships with prospects recommending solutions. ● Outbound calling on data collected through lead generation activities / secondary data sources. ● Daily follow-ups on older leads and work on new leads. ● Maintains quality service by establishing and enforcing organization standards. • Must be ● energetic, well-spoken, and eager to close sales deals and generate revenue for the organization. Qualification / Education and other Requirements: ● Education- Any Undergraduate (BBA,B.Tech, B,A) etc. ● Excellent verbal and written communication. ● Good Interpersonal skills, numerical and analytical ability. ● Decision making skills. ● Language required: English & Hindi or English, Hindi & 1 South Regional Language (Kan, Tel, Tam) ● Procient in MS-Oce (Excel, Word). ● Should be exible for day shift- (9-hour of login between 8 AM - 10 PM). ● Comfortable with working 6 days a week and the week o will be on weekdays. Employee Value Proposition: ● Employee health insurance of Rs 1 lakh per year. Premium is paid by the company. ● Employees get free lunch and snacks. ● Monthly reward and recognition to outstanding performers. ● Employees get promotions every 6 months based on performance. ● Outstanding performers can qualify for promotion every quarter. So an employee can get promoted up to 4 times in a year. Every promotion results in a change of designation and increase of salary . ● Accelerated career growth of employees and one can become UH in another 3 months time) ● Regular team parties and Annual Day outing for all employees.
Posted 3 weeks ago
11.0 - 16.0 years
16 - 18 Lacs
Mumbai
Work from Office
As large enterprises invest in Adobe, we are in need of strategic and high-powered technical talent to help our largest customers navigate their operational needs across the Adobe Experience Cloud solutions. Our Technical Account Managers (TAM) build, develop, and maintain one-on-one relationships with our world-class customers. Their range of technical activities is designed to support operational well-being and enhance investment through the adoption of new solutions and functionality. The Technical Account Manager provides proactive technical leadership, personalized knowledge sharing, and business-critical insights across people, processes, and technology. They are charged with developing and implementing a customer strategy critical for the health of their solution stack; driving adoption and usage; risk mitigation and alignment across Customer executives and senior level decision makers. They will use an extensive network of internal resources such as technical & product specialists with the goal of enabling the Customer to fully bring to bear their Adobe investment. What You Will Do: Be the technical executive point of contact throughout the Customers solution usage lifecycle. Advise and support customers technical strategy with Adobe Solutions via mutual action plans with clear outcomes. Assess strategic Customer technical risks and opportunities and drive the extended Adobe team to build and deliver mitigation and "get well" plans. Drive clear communication across Customer operational areas. Maintain regular and appropriate governance with both internal and external executive teams. Drive alignment and reporting on overall engagement status and outcomes. Understand the customer s business cycle, technical and business roadmap, and goals to plan proactive technical customer deliverables. Review customer goals, priorities & challenges every quarter and revise the plan. Should demonstrate ability to both quantify and articulate "value" for the customers. Advocate for Customer across internal Adobe teams. Optimize clients investment and accelerated task, issue execution and resolution. Drive innovation, roadmap influence, standard methodologies, and process improvement back into the Adobe ecosystem. Work hands on with Adobes internal Collaborators like Customer Success Management, Managed Services, Engineering, TechOps, Product Management, Support, and the Adobe Consulting practice and third-party partners in support of customers success. Make recommendations on how new and existing features fit within customers environments, supplying standard methodologies and recommendations! Lead project-based, consultant-led architectural and design discussions to ensure solutions are optimized. What you Need to Succeed: Bachelors Degree in related subject area of the technical industry. 11+ years of experience in a senior capacity in consultative, customer service, customer success and/or related role in digital marketing technology. .
Posted 3 weeks ago
7.0 years
0 Lacs
Ahmedabad, Gujarat, India
On-site
Job Description Accountable for providing customers with the guidance and support needed throughout the full life cycle of implementation to ensure successful and most effective use of Oracle’s products and related implementation services. Maximize the customers' use of Support Services, drive a high degree of satisfaction, referenceability and protect/enhance revenue streams. Advocates for customer and becomes a trusted advisor aligning with the stakeholders of their assigned customers. Leading contributor individually and as a team member, providing direction and mentoring to others. Build significant long-term relationships with key customer contacts. Understand the customer’s industry, as well as its technical and infrastructure environment, and translate it into Oracle solutions. Work collaboratively with Sales, the Customer Service Manager and the customers to determine their needs and identify appropriate solutions. Coordinate delivery of Support Services. Involvement in at least 5 successful customer engagements, focusing on customer service delivery and management. Conduct periodic Account Planning and Account Reviews, tracking and communicating status on complex projects including risk identification and mitigation recommendations. Execute Project Management principles - managing contract cost, resources and scheduling, scope and risk management. Identify and submit delivery leads for new opportunities and contract renewals. Has detailed knowledge and demonstrated execution of Oracle policies, procedures, reporting, escalation process and delivery tools with complex contracts. May take a project lead role. Work is non-routine and complex, involving the application of advanced technical/business skills in area of specialization. 7-10 years Enterprise implementation experience, IT Service management, Project management or Account Management experience and/or Advanced Educational degree. Project Management or Service Management certification is desirable - ITIL, PMP, Prince2 or University equivalent. Subject Matter expertise in industry or product(s). Ability to effectively communicate and engage with senior executives. Demonstrated expertise in large (multi-site or international) IT projects. Working Globally is desirable. Career Level - IC4 Responsibilities Our Team Oracle Customer Success Services (CSS) enable organizations to leverage their Oracle investments to extend into the cloud with greater value, choice, and confidence. Oracle delivers enterprise-grade, end-to-end managed cloud services across its broad portfolio of business applications, middleware, database, and hardware technologies. Oracle Advanced Customer Services has industry-leading expertise with the highest customer satisfaction to support customer business every step of the way. Part of our growth strategy, we are recruiting an experienced Technical Account Manager (TAM) with extensive service delivery / operations background with Oracle products. Our Ideal Candidate: Our ideal candidate will typically be expected to demonstrate the following attributes: Good technical skills in Oracle Database and in any one of the Oracle Applications such as Fusion Applications, EBS, PSFT & JDE etc. Knowledge & experience in Exadata, ExaCS and Oracle Cloud Infrastructure. Understanding of Technical architecture, operating systems and network. Strong understanding of Incident Management process in a production IT Environment and IT Operations. Good understanding of Problem Management, Change Management and Event Management processes. Demonstrated knowledge of incident management practices, activities, techniques, and tools within a large, complex organization preferably in Infrastructure areas. Demonstrated ability to effectively coordinate resolution efforts for escalated issues. Good understanding of the business impacts of critical situations. Demonstrated ability to effectively communicate at the technical and business management level. Should have a strong customer facing skills. Ability to multitask, maintain composure in high-stress/high-visibility situations and change priority as needed to accommodate a very dynamic business. Work in rotation Shifts. Excellent team player, willing to learn new technologies & problem-solving skills. Strong organization skills, detail oriented & communication skills. . University degree, with post graduate technical or management qualifications or other relevant experience. OCI Certified / ITIL Foundation Certification in IT Service Management / PMP. Your Qualifications: The candidate should have 11+ years of experience in Oracle products including Technical/Functional and Project/Program Management experience and have a track record in delivering large-scale global Application or infrastructure/database projects. High commitment with his/her customers is must. The role will be based in Bangalore / Hyderabad / Delhi. Your Responsibilities: Key tasks include, but are not limited to, the following: SCOPE: Manage service delivery activities for customer’s diversified set of Oracle Products deployed on Cloud & On-Premises. Represent as a single point of contact between customer & Oracle. Manage the service delivery through virtual team of resources. Establish priorities & Service growth plans for customers aligned to Oracle’s Cloud Strategy. Work on improvement initiatives as required ACCOUNTABILITIES: Review existing services & contracts and understand the scope thoroughly. Generate & manage service delivery plan, key deliverables, marshal resources as required, RACI, risks, issues and dependencies according to ACS standards. Deliver regular business and operational reviews to key business stakeholders. Implement Service Improvement policy and processes. Manage and co-ordinate changes in customer environments per customer strategy. RESPONSIBILITIES: To restore a normal service operation as quickly as possible and to minimize the impact on business operations, thus ensuring that the best possible levels of service quality and availability are maintained. Coordinate all activities required to lead significant incidents in compliance with SLAs and OLAs. Serve as an escalation point of contact with the primary focus on restoring the services. Facilitate the outage calls and ensure that all the required resources are engaged to work a Major Incident. Ensuring that effective communication is maintained with the Executives, Business Leadership during an incident. Analyze data and prepare reports in support of periodic service reviews, including operational metrics and service level reports Coordinating the resolution of incident by participating in the interaction with multiple customer groups and representing Production Operations Incident management in a series of daily forums to report status and receive feedback on operational handling/issues About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Posted 3 weeks ago
10.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Who Are We? With 100+ bn minutes streamed annually, 120 minutes of daily average listening time, and 6+ billion total audio plays on our platform, Pocket FM is on a mission to build the world’s largest AI-powered audio streaming platform. Rapid growth in the US and India, with strong momentum in Europe and LATAM. Now, with Pocket FM, we’re taking that storytelling DNA to video — creating a mobile-first platform. Designed for the swipe generation, we deliver emotionally charged, high-impact stories that are changing how entertainment is consumed, one scroll at a time About the Role As Pocket FM scales its footprint in the audio entertainment space, we’re looking for a strategic powerhouse to shape how we source, scale, and monetize content. This role goes beyond traditional strategy — it blends creative insight, market intelligence, and commercial acumen to drive Pocket FM’’s content and growth roadmap. What You will Do Get deep into the creative process — from screenplay writing and adapting novels to understanding the teams behind blockbuster shows Build a strong market intelligence engine to identify trending content early. Collaborate with internal teams to fill content gaps and reduce audience churn Use global best practices to improve production quality, manage costs, reduce timelines, and increase hit rates — all while refining creative execution Identify and implement advanced AI tools to enhance content quality, streamline production workflows, and improve overall operational efficiency. Track and analyze the evolution of long-format content with implications for format innovation, user engagement, and monetization across new content categories. Understand how ad revenue, eCPMs, CACs, and commissioning models are changing — and use those insights to grow lifetime value (LTV) and revenue. Decode the interplay between monetization models, user retention, TAM penetration, and product initiatives. Align this understanding with scalable, profitable growth strategies. Explore non-performance-led acquisition strategies — focusing on creative levers, scalability, and efficiency Maintain a sharp pulse on global entertainment and content trends to lead early adoption in India and global markets What We’re Looking For 10+ years of experience in business, strategy or Chief of Staff Understanding of content-led ecosystems, especially formats and innovations from across the globe Astute problem-solving skills and ability to break (seemingly) large problems into smaller and practical solvable pieces, and a data-driven approach to decision-making, with a keen eye for insights and metrics Someone who excels at developing and implementing a plan from concept to completion, generating measurable outcomes Track record of productive teamwork - starts with “why” rather than “what,” enjoys getting their hands dirty, and possesses a drive for continuous learning Have an action-bias; solve problems, execute, and iterate, if required
Posted 3 weeks ago
15.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Technical Account Representative (TAM)- Oracle DBA Location: Bangalore , Hyderabad, Noida and Mumbai Experience:15+years to 20 years About the Company/Team Oracle Customer Success Services (CSS) enables organizations to maximize their Oracle investments, extending into the cloud with greater value, choice, and confidence. As a leader in enterprise-grade, end-to-end managed cloud services, Oracle CSS delivers industry-leading expertise with the highest customer satisfaction, supporting customers every step of the way. Our team is growing, and we are seeking a seasoned Senior Principal Technical Account Manager to join our ranks. Job Summary We are seeking a highly experienced Senior Principal Technical Account Manager (TAM) to lead the delivery of Oracle Support services to our largest and most strategic customers. The ideal candidate will have extensive technical expertise in Oracle products, including Oracle Database, Fusion Applications, and Oracle Cloud Infrastructure, as well as exceptional customer-facing skills and the ability to multitask in a dynamic environment. This role is based in Bangalore/Hyderabad and requires a minimum of 15 years of experience in Oracle products, including technical, functional, and project/program management experience. Key Responsibilities Lead the development and management of Oracle Support relationships with designated large accounts, ensuring the highest level of customer satisfaction Establish and maintain professional relationships with key customer contacts, identifying and submitting delivery leads for new opportunities Coordinate the delivery of Support Services to meet customer goals and objectives, driving contract renewal and identifying areas for growth Lead complex Account Planning and Account Reviews, tracking and communicating status on complex projects, including risk identification and mitigation recommendations Execute Project and Contract Management, including contract cost, resources, scheduling, scope, and risk management Provide leadership and expertise in the development of new products/services/processes, frequently operating at the leading edge of technology Contribute to the organization at a regional level, driving regional and global strategy execution Qualifications & Skills Mandatory: Good technical skills in Oracle Database Knowledge and experience in Exadata, ExaCS, and Oracle Cloud Infrastructure Strong customer-facing skills Ability to multitask, maintain composure in high-stress/high-visibility situations, and change priority as needed Excellent team player, willing to learn new technologies and problem-solving skills Strong organization skills, detail-oriented, and communication skills University degree, with postgraduate technical or management qualifications or other relevant experience Good-to-Have: Experience in one of the Oracle Applications, such as Fusion Applications, EBS, PSFT, etc. Understanding of Artificial Intelligence and its application ITIL Foundation Certification in IT Service Management, PMP, or Azure Cloud Certification OCI Certified
Posted 3 weeks ago
3.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Company Qualcomm India Private Limited Job Area Finance & Accounting Group, Finance & Accounting Group > Finance General Summary Business Operations Analyst (Market Intelligence) About GBFS Team: The Global Business and Finance Support (GBFS) team provide support to HQ and global regional team on Finance & Business Operation activities. This job role is for Market Research related activities – Market Sizing & Competitive Tracking, Research & Analysis, Industry Analysts. Job Overview : As a research analyst, you will be a key member of Qualcomm’s Corporate Market Intelligence team, informing business decisions through the delivery of technical, competitive, and market analysis. Your role will cover multiple aspects in ensuring Qualcomm employees have access to the latest market data and intelligence, including understanding business needs and drivers, and aligning research to address those needs. You will have the opportunity to work collaboratively across the Company, partnering with teams such as Corporate Development, Product Management, Finance, Legal, and other BU and corporate functions. Project direction will be provided by both your management team and key stakeholders. Key Areas Include Market Sizing & Competitive Tracking Monitor key market and competitive events, producing insightful & timely analysis, including product launches, strategic industry events, and competitive earnings Market sizing and forecasting, including TAM/SAM analysis across existing and emerging industries and markets Tracking and synthesizing industry analysts forecasts across key technology areas Research & Analysis Assist in various stages of research & analysis process, synthesizing and analyzing data from multiple sources, including qualitative and quantitative Conducting market analysis and competitive research, from inception to delivery, covering core and emerging spaces Aligning research to the business needs of internal teams; consulting with and guiding teams to the most effective data sources Packaging and presenting findings to internal stakeholders On-going Deliverables: Review, tag, and produce team’s “Daily Industry News” deliverable covering multiple topics of interest (Mobile, Automotive, IoT, XR, Company Earnings, Regulatory, etc.) Listen to quarterly earnings calls for key companies and produce a written summary of company results, highlighting activities and results relevant to Qualcomm This position requires strong project management skills, and the ability to communicate well with external partners, colleagues, and internal customers at all levels of the organization. Must be comfortable with guidance from senior colleagues and key stakeholders. An outgoing and proactive approach to communication and problem solving is essential. Excellent written and verbal communication skills are a necessity. The Analyst responds to data requests, questions and needs from various cross functional teams. Ensure accurate and timely completion of activities with complete ownership and accountability. Working closely with HQ and global region teams with regular interaction to reviews, drive transition calls, process documentation for all activities. Individuals will be required to take evening calls for reviews and transition of activities. Perform additional ad hoc business operations activities from time to time. Requirements 3 - 5 years in the market, competitive and/or strategic research or consulting in high-tech/mobile ecosystem space Finance background preferred, experience with market sizing, modeling and forecasting Working knowledge of BI platforms, including Tableau and Power BI Demonstrated capability to synthesize qualitative and quantitative information, presenting concise, easy-to-ready findings adjusted to various audience levels Analytical, tactical, and strategic thinking skills Experience in communicating cross-functionally, demonstrating exceptional written and verbal communication skills. Established working relationships with 3rd party syndicated research firms Experience with 3rd party business research tools Advanced technical proficiency with Excel and PPT. Tableau experience a plus Familiarity of key Qualcomm business areas Proven organizational, planning, and presentation skills Flexible for evening calls for HQ reviews and transition calls on regular basis. Education Requirements Bachelor’s in Science / B. Tech / commerce / economics and/or, Diploma in Business Analytics Business Administration from a reputed B-school. Minimum Qualifications Bachelor's degree. 1+ year of Finance, Accounting, or related work experience. Completed advanced degree in a relevant field may be substituted for up to one year (Master’s = one year) of work experience. Applicants : Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies : Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers. 3077870
Posted 3 weeks ago
10.0 years
6 - 10 Lacs
Gurgaon
On-site
- Bachelor’s Degree with 10+ years of hands-on Infrastructure / Troubleshooting / Systems Administration / Networking / DevOps / Applications Development experience in a distributed systems environment. - External enterprise customer-facing experience as a technical lead, with strong oral and written communication skills, presenting to both large and small audiences. - Ability to manage multiple tasks and projects in a fast-moving environment. - Be mobile and travel to client locations as needed. AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You’ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud. Amazon has built a global reputation for being the most customer-centric company, a company that customers from all over the world recognize, value, and trust for both our products and services. Amazon has a fast-paced environment where we “Work Hard, Have Fun and Make History.” As an increasing number of enterprises move their critical systems to the cloud, AWS India is in need of highly efficient technical consulting talent to help our largest and strategically important customers navigate the operational challenges and complexities of AWS Cloud. We are looking for Technical Consultants to support our customers creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Data Analytics, Application services, Networking, Server-less and more. This is not a sales role, but rather an opportunity to be the principal technical advisor for organizations ranging from start-ups to large enterprises. As a Technical Account Manager, you will be the primary technical point of contact for one or more customers helping to plan, debug, and oversee ongoing operations of business-critical applications. You will get your hands dirty, troubleshooting application, network, database, and architectural challenges using a suite of internal AWS Cloud tools as well as your existing knowledge and toolkits. We are seeking individuals with strong backgrounds in I.T. Consulting and in any of these related areas such as Solution Designing, Application and System Development, Database Management, Big Data and Analytics, DevOps Consulting, and Media technologies. Knowledge of programming and scripting is beneficial to the role. Key job responsibilities Every day will bring new and exciting challenges on the job while you: • Learn and use new Cloud technologies. • Interact with leading technologists around the world. • Work on critical, highly complex customer problems that may span multiple AWS Cloud services. • Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs. • Work directly with AWS Cloud subject matter experts to help reproduce and resolve customer issues. • Write tutorials, how-to videos, and other technical articles for the customer community. • Leverage your extensive customer support experience and provide feedback to internal AISPL teams on how to improve our services. • Drive projects that improve support-related processes and our customers’ technical support experience. • Assist in Design/Architecture of AWS and Hybrid cloud solutions. • Help Enterprises define IT and business processes that work well with cloud deployments. • Be available outside of business hours to help coordinate the handling of urgent issues as needed. A day in the life As a TAM, you'll start your day reviewing operational metrics and service health for your strategic enterprise customers. You might lead a morning technical deep-dive session with a customer's engineering team, helping them optimize their cloud architecture. By midday, you could be collaborating with AWS service teams to resolve a complex migration challenge or providing proactive recommendations for cost optimization. Afternoons often involve strategic planning sessions, where you'll help customers align their technical roadmap with business objectives. You'll also participate in architecture reviews, incident post-mortems, and best-practice workshops. Throughout the day, you'll leverage your technical expertise to provide timely solutions, whether it's improving security posture, enhancing operational excellence, or architecting for scale. While most work happens during business hours, you'll occasionally support critical situations outside regular hours, ensuring your customers' mission-critical workloads run smoothly About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Advanced experience in one or more of the following areas: Software Design or Development, Content Distribution/CDN, Scripting/Automation, Database Architecture, Cloud Architecture, Cloud Migrations, IP Networking, IT Security, Big Data/Hadoop/Spark, Operations Management, Service Oriented Architecture etc. Experience in a 24x7 operational services or support environment. Experience with AWS Cloud services and/or other Cloud offerings. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 3 weeks ago
10.0 years
0 Lacs
Gurgaon
On-site
DESCRIPTION AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You’ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud. Amazon has built a global reputation for being the most customer-centric company, a company that customers from all over the world recognize, value, and trust for both our products and services. Amazon has a fast-paced environment where we “Work Hard, Have Fun and Make History.” As an increasing number of enterprises move their critical systems to the cloud, AWS India is in need of highly efficient technical consulting talent to help our largest and strategically important customers navigate the operational challenges and complexities of AWS Cloud. We are looking for Technical Consultants to support our customers creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Data Analytics, Application services, Networking, Server-less and more. This is not a sales role, but rather an opportunity to be the principal technical advisor for organizations ranging from start-ups to large enterprises. As a Technical Account Manager, you will be the primary technical point of contact for one or more customers helping to plan, debug, and oversee ongoing operations of business-critical applications. You will get your hands dirty, troubleshooting application, network, database, and architectural challenges using a suite of internal AWS Cloud tools as well as your existing knowledge and toolkits. We are seeking individuals with strong backgrounds in I.T. Consulting and in any of these related areas such as Solution Designing, Application and System Development, Database Management, Big Data and Analytics, DevOps Consulting, and Media technologies. Knowledge of programming and scripting is beneficial to the role. Key job responsibilities Every day will bring new and exciting challenges on the job while you: Learn and use new Cloud technologies. Interact with leading technologists around the world. Work on critical, highly complex customer problems that may span multiple AWS Cloud services. Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs. Work directly with AWS Cloud subject matter experts to help reproduce and resolve customer issues. Write tutorials, how-to videos, and other technical articles for the customer community. Leverage your extensive customer support experience and provide feedback to internal AISPL teams on how to improve our services. Drive projects that improve support-related processes and our customers’ technical support experience. Assist in Design/Architecture of AWS and Hybrid cloud solutions. Help Enterprises define IT and business processes that work well with cloud deployments. Be available outside of business hours to help coordinate the handling of urgent issues as needed. A day in the life As a TAM, you'll start your day reviewing operational metrics and service health for your strategic enterprise customers. You might lead a morning technical deep-dive session with a customer's engineering team, helping them optimize their cloud architecture. By midday, you could be collaborating with AWS service teams to resolve a complex migration challenge or providing proactive recommendations for cost optimization. Afternoons often involve strategic planning sessions, where you'll help customers align their technical roadmap with business objectives. You'll also participate in architecture reviews, incident post-mortems, and best-practice workshops. Throughout the day, you'll leverage your technical expertise to provide timely solutions, whether it's improving security posture, enhancing operational excellence, or architecting for scale. While most work happens during business hours, you'll occasionally support critical situations outside regular hours, ensuring your customers' mission-critical workloads run smoothly About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. BASIC QUALIFICATIONS Bachelor’s Degree with 10+ years of hands-on Infrastructure / Troubleshooting / Systems Administration / Networking / DevOps / Applications Development experience in a distributed systems environment. External enterprise customer-facing experience as a technical lead, with strong oral and written communication skills, presenting to both large and small audiences. Ability to manage multiple tasks and projects in a fast-moving environment. Be mobile and travel to client locations as needed. PREFERRED QUALIFICATIONS Advanced experience in one or more of the following areas: Software Design or Development, Content Distribution/CDN, Scripting/Automation, Database Architecture, Cloud Architecture, Cloud Migrations, IP Networking, IT Security, Big Data/Hadoop/Spark, Operations Management, Service Oriented Architecture etc. Experience in a 24x7 operational services or support environment. Experience with AWS Cloud services and/or other Cloud offerings. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Job details IND, HR, Gurugram Solutions Architect
Posted 3 weeks ago
5.0 years
0 Lacs
Trivandrum, Kerala, India
On-site
At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. TAM - Manager The Senior TAM will be responsible to translate client needs into successful projects in variety of cybersecurity defensive domains, including Cloud security, Threat detection and response, DevSecOps, Infrastructure security and more. The opportunity We are seeking a skilled Technical Account Manager (TAM). The ideal candidate will be responsible to position EY as a trusted partner with our global enterprise customers portfolio, while bridging the gap between a wide portfolio of cybersecurity services and our customers' business objectives. This role requires a blend of technical affinity, strategic thinking, and exceptional communication and relationship management skills. Your Key Responsibilities Strategic Technical Accounts Management Develop and maintain relationships with clients to position the EY Cybersecurity team as a trusted partner Translate clients' needs into EY solutions - Collaborate with internal teams to address complex client requirements Identify upsell and cross-sell opportunities within existing accounts Conduct regular business reviews, including QBRs, to ensure client satisfaction and identify growth opportunities Technical Project Management Join effort with delivery teams to ensure successful projects delivery and high client satisfaction in variety of domains, including Cloud security, Threat detection and response, DevSecOps, Infrastructure security and more. Monitor project progress and quality and provide regular updates to stakeholders Ensure timely resolution of technical issues and escalations Stay current with industry trends and emerging threats to provide proactive recommendations To qualify for the role, you must have BE/ B.Tech/ MCA or equivalent Minimum of 5 years of work experience as Technical Account Manager or similar role in cybersecurity. Good to have any of the CISSP, CISM, PMP, CDP, CCSP, GSEC. Knowledge of Windows, Linux, UNIX, any other major operating systems. Familiarity with cloud service models (IaaS, PaaS, SaaS) and cloud security best practices. Strong understanding of security tools and technologies, including firewalls, intrusion detection systems, SIEM (Security Information and Event Management), and endpoint protection. Proficiency in scripting languages (e.g., Python, Bash) to automate security processes and enhance DevSecOps practices. Team management skills are preferred. Conduct technical discussions and perform technical Quality reviews. Exceptional ability to educate and guide application developers in security best practices. Excellent communication, presentation, and interpersonal skills. Strong Word, Excel and PowerPoint skills. What Working At EY Offers At EY, we’re dedicated to helping our clients, from start–ups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that’s right for you EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
Posted 3 weeks ago
10.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Description AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You’ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud. Amazon has built a global reputation for being the most customer-centric company, a company that customers from all over the world recognize, value, and trust for both our products and services. Amazon has a fast-paced environment where we “Work Hard, Have Fun and Make History.” As an increasing number of enterprises move their critical systems to the cloud, AWS India is in need of highly efficient technical consulting talent to help our largest and strategically important customers navigate the operational challenges and complexities of AWS Cloud. We are looking for Technical Consultants to support our customers creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Data Analytics, Application services, Networking, Server-less and more. This is not a sales role, but rather an opportunity to be the principal technical advisor for organizations ranging from start-ups to large enterprises. As a Technical Account Manager, you will be the primary technical point of contact for one or more customers helping to plan, debug, and oversee ongoing operations of business-critical applications. You will get your hands dirty, troubleshooting application, network, database, and architectural challenges using a suite of internal AWS Cloud tools as well as your existing knowledge and toolkits. We are seeking individuals with strong backgrounds in I.T. Consulting and in any of these related areas such as Solution Designing, Application and System Development, Database Management, Big Data and Analytics, DevOps Consulting, and Media technologies. Knowledge of programming and scripting is beneficial to the role. Key job responsibilities Every day will bring new and exciting challenges on the job while you: Learn and use new Cloud technologies. Interact with leading technologists around the world. Work on critical, highly complex customer problems that may span multiple AWS Cloud services. Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs. Work directly with AWS Cloud subject matter experts to help reproduce and resolve customer issues. Write tutorials, how-to videos, and other technical articles for the customer community. Leverage your extensive customer support experience and provide feedback to internal AISPL teams on how to improve our services. Drive projects that improve support-related processes and our customers’ technical support experience. Assist in Design/Architecture of AWS and Hybrid cloud solutions. Help Enterprises define IT and business processes that work well with cloud deployments. Be available outside of business hours to help coordinate the handling of urgent issues as needed. A day in the life As a TAM, you'll start your day reviewing operational metrics and service health for your strategic enterprise customers. You might lead a morning technical deep-dive session with a customer's engineering team, helping them optimize their cloud architecture. By midday, you could be collaborating with AWS service teams to resolve a complex migration challenge or providing proactive recommendations for cost optimization. Afternoons often involve strategic planning sessions, where you'll help customers align their technical roadmap with business objectives. You'll also participate in architecture reviews, incident post-mortems, and best-practice workshops. Throughout the day, you'll leverage your technical expertise to provide timely solutions, whether it's improving security posture, enhancing operational excellence, or architecting for scale. While most work happens during business hours, you'll occasionally support critical situations outside regular hours, ensuring your customers' mission-critical workloads run smoothly About The Team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications Bachelor’s Degree with 10+ years of hands-on Infrastructure / Troubleshooting / Systems Administration / Networking / DevOps / Applications Development experience in a distributed systems environment. External enterprise customer-facing experience as a technical lead, with strong oral and written communication skills, presenting to both large and small audiences. Ability to manage multiple tasks and projects in a fast-moving environment. Be mobile and travel to client locations as needed. Preferred Qualifications Advanced experience in one or more of the following areas: Software Design or Development, Content Distribution/CDN, Scripting/Automation, Database Architecture, Cloud Architecture, Cloud Migrations, IP Networking, IT Security, Big Data/Hadoop/Spark, Operations Management, Service Oriented Architecture etc. Experience in a 24x7 operational services or support environment. Experience with AWS Cloud services and/or other Cloud offerings. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - AWS India - Delhi Job ID: A3031452
Posted 3 weeks ago
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