295 Tam Jobs - Page 5

About ETS ETS is a global education and talent solutions organization enabling lifelong learners worldwide to be future-ready. For more than 75 years, we've been advancing the science of measurement to build benchmarks for fair and valid skill assessment across cultures and borders. Our worldwide impact extends through our renowned assessments including TOEFL®, TOEIC®, GRE® and Praxis® tests, serving millions of learners in more than 200 countries and territories. Through strategic acquisitions, we've expanded our global capabilities: PSI strengthens our workforce assessment solutions, while Edusoft, Kira Talent, Pipplet, Vericant, and Wheebox enhance our educational technology and assessment platforms across critical markets worldwide. Through ETS Research Institute and ETS Solutions, we're partnering with educational institutions, governments, and organizations globally to promote skill proficiency, empower upward mobility, and unlock opportunities for everyone, everywhere. With offices and partners across Asia, Europe, the Middle East, Africa, and the Americas, we deliver nearly 50 million tests annually. Join us in our journey of measuring progress to power human progress worldwide. The Senior Manager, Competitive Intelligence is responsible for monitoring, analyzing, and reporting on industry, market, and competitor developments and the identification and evaluation of new business opportunities. The incumbent will support Business Units and Brand Teams by developing and communicating insightful and actionable business intelligence for strategic decision-making to support strategy formulation, business and marketing plans, new product development, and business development initiatives. Responsibilities Monitor and analyze industry trends to report out on market intelligence and developments. Provide insights on competitor strategies, strengths, weaknesses, opportunities, threats and strategic plans. Conduct market sizing and opportunity assessments using TAM/SAM/SOM frameworks and methodologies to quantify market potential and prioritize existing or emerging market opportunities Prepare and communicate industry, market and competitive intelligence with business implications and actionable recommendations for ETS strategies and business investments. This includes developing market forecasts and scenario planning models to support strategic decision making Make presentations to C-level executives, Brand Teams, Strategic Business Units (SBU) and other business stakeholders. Lead cross-functional market and competitive intelligence team by providing key strategic intelligence, managing action items and providing a venue for strategic discussions to take place. Serve as the competitive intelligence subject matter expert on Brand Teams and other teams as needed. Build and maintain an active network of internal and external intelligence sources. Develop and maintain a bank of relevant secondary data sources. Identify and evaluate prospective business partners and acquisition candidates. Conduct primary and secondary research. Gather and analyze industry, market and competitor intelligence. Respond to ad hoc key business questions with expert analysis. Design and manage third-party market and market and competitive intelligence studies. Manage consultants to ensure achievement of project objectives within established deadlines and budgets. Attend industry conferences and provide reports on industry, market trends and competitor developments. Adhere to ethical standards and comply with the laws and regulations applicable to the job function EDUCATION Bachelor's degree in business or a related field required Master’s degree strongly preferred Experience 10 years of work experience in strategic consulting, market analysis and/or finance.? Specific competitive intelligence experience is a plus. Ability to travel?(up to 15% of work hours). Skills Deep understanding of education and skills to development industry dynamics, market trends and competitive landscapes Superior ability to interpret, integrate qualitative and quantitative data, employing advanced analytical methods for market sizing (TAM, SAM, SOM) forecasting and scenario planning to support strategic business decisions. Excellent ability to synthesize large amounts of data into concise, written reports and presentations, with strategic implications and actionable recommendations. Strong, written and oral communication skills with the ability to make presentations to C-level executives. Proficiency in developing market forecasts and scenario models to anticipate industry changes and inform long-term strategy Ability to read and interpret financial statements. Strong analytical and problem-solving skills. Ability to effectively manage multiple, concurrent projects and meet deadlines. Ability to work independently and in a team environment, functioning in a results-orientated manner. Excellent interpersonal skills. Ability to forge good working relationships with internal clients at all levels, industry experts/analysts and service providers. Flexible work style, sufficient to function effectively with changing directives and priorities, where all information is not known. Good interviewing skills to support collection of competitive intelligence. Excellent functional abilities with Excel, PowerPoint and Word. ETS is mission driven and action oriented We are passionate about hiring innovative thinkers who believe in the promise of education and lifelong learning. We are energized by cultivating growth, innovation, and continuous transformation for the next generation of rising professionals as leaders. Â In support of this ETS offers multiple Business Resource Groups (BRG) for you to learn and advance your career growth! As a not-for-profit organization we will encourage you to lean in to your passion for volunteering. Â At ETS you may qualify for up to an additional 8 hours of PTO for volunteer work on causes that are important to you! ETS is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. We believe in creating a work environment where all individuals are treated with respect and dignity. Show more Show less

Role - Offline Media Exp : 2-5 yrs Shifts: rotational & US (flexible) Work culture: Hybrid Skill Set : TV Activation(BARC),YUMI,MAP,TAM Email to ************* TV planning - Use secondary data Software (BARC G MAP) to arrive at actionable solution. Media buying - Negotiated advantageous contracts with media vendors, ensuring the most effective use of budget resources. Client solutions - Campaign tracking, evaluation and reporting on ongoing client activities. Presenting the pre G post campaign analysis in TV Planning - Develop G execute the new media Plans strategy By using data sites (BARC G TAM) Digital Planning - Develop, execute G optimize the digital planning by using (Comscore, Google Insider, GWI) G Execute On Meta, Google G Youtube. Biddable & Influencer Marketing - Drive Brand awareness G consideration campaign on YouTube, Meta G other channels. With Paid Online Campaigns and Influencer marketing Campaigns. Show more Show less

Join our Field Team and help shape the future of retail—where innovation, customer connections, and career growth come together in an exciting environment! The Customer Service Associate provides an exceptional customer experience and assists with general upkeep of the store. Location: Harry Reid Airport Benefits Medical, Dental, and Vision Insurance Employer-Paid Life Insurance Disability Insurance Paid Time Off Paid Parental Leave 401(k) with company match Employee Discount Job Responsibilities Greets and assists customers throughout their shopping experience Maximizes sales by suggesting products and up-selling when appropriate Remains knowledgeable of the store’s merchandise and current promotions Assists in the cleanliness and upkeep of the store; maintains store displays and merchandise Assists with inventory and receiving of merchandise Replenishes backstock to maintain appropriate levels of merchandise on the floor Conducts markdowns of merchandise as instructed Perform opening/closing duties, including securing cash registers and store security Communicates customer complaints and inventory concerns to management in a timely manner If identified as a keyholder, additional responsibilities will be assigned Other duties as assigned Job Requirements Previous retail or customer service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service conflicts Alcohol Beverage Awareness Cared (TAM Card) may be required Additional Security clearance may be required Satisfactory Criminal Background Check and Drug Testing May be required Additional Requirements - CSA Limited sitting Frequent standing, walking, climbing, crouching, bending, pushing, or pulling Normal or corrected vision and hearing Can distinguish varying or specific colors, patterns, or materials to assist customers Fluency in English is required for training, customer interactions, and ensuring compliance with company policies and procedures Typically, indoors Typically, in a consistent temperature Use of fine motor hand functions Lift 0-60 lbs with or without reasonable accommodation About Us WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide. WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half of the Company’s international store estate, with a collection of attractive, successful specialty retail stores located in airports and resorts across North America. EEO/ADA/DFWP WHSmith North America is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sexual orientation, national origin/ancestry, age, gender identity, gender expression, military/veteran status, marital status, disability status or any other basis prohibited by law. At WHSmith North America, it’s about each person bringing passion and skills to a dynamic and inclusive workplace! Show more Show less

Join our Field Team and help shape the future of retail—where innovation, customer connections, and career growth come together in an exciting environment! The Sales Lead provides an exceptional customer experience by encouraging the team to meet sales goals, while leading and supporting store teams and overall store operations. Location : Harry Reid International Airport (LAS) Las Vegas, NV 89119 US Schedule : Weekend availability is required Pay : $18.00 hourly Benefits Medical, Dental, and Vision Insurance Employer-Paid Life Insurance Disability Insurance Paid Time Off Paid Parental Leave 401(k) with company match Employee Discount Job Responsibilities Greets and assists customers throughout their shopping experience Maximizes sales by suggesting products and up-selling when appropriate Remains knowledgeable of the store’s merchandise and current promotions Trains store associates on daily operations and best sales practices Ensures cleanliness and upkeep of the store; maintains store displays and merchandise Replenishes backstock, ensuring appropriate levels of merchandise on the floor Conducts markdowns of merchandise as instructed Performs opening/closing duties, including securing cash registers and store security Communicates customer complaints and inventory concerns to management in a timely manner Oversees the opening and closing of the store Resolves employee conflict and escalates to upper management as appropriate Counts cash drawers, completes deposit slips, closes registers, and completes required documentation Other duties may be assigned 1+ year of experience in a fast-paced retail environment Early and late shift availability Ability to multitask and problem solve Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service conflicts Alcohol Beverage Awareness Cared (TAM Card) may be required Additional Security clearance may be required Satisfactory Criminal Background Check and Drug Testing May be required Advanced computer skills, including Microsoft Office (WORD, Excel, PowerPoint, Publisher) Additional Requirements Limited sitting Frequent standing, walking, climbing, crouching, bending, pushing, or pulling Normal or corrected vision and hearing Can distinguish varying or specific colors, patterns, or materials to assist customers Fluency in English is required for training, customer interactions, and ensuring compliance with company policies and procedures Typically, indoors Typically, in a consistent temperature Use of fine motor hand functions Lift 0-60 lbs with or without reasonable accommodation About Us WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide. WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half of the Company’s international store estate, with a collection of attractive, successful specialty retail stores located in airports and resorts across North America. EEO/ADA/DFWP WHSmith North America is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sexual orientation, national origin/ancestry, age, gender identity, gender expression, military/veteran status, marital status, disability status or any other basis prohibited by law. Reasonable accommodation will be provided for qualified individuals with disabilities. Show more Show less

Join our Field Team and help shape the future of retail—where innovation, customer connections, and career growth come together in an exciting environment! The Customer Service Associate provides an exceptional customer experience and assists with general upkeep of the store. Benefits Medical, Dental, and Vision Insurance Employer-Paid Life Insurance Disability Insurance Paid Time Off Paid Parental Leave 401(k) with company match Employee Discount Job Responsibilities Greets and assists customers throughout their shopping experience Maximizes sales by suggesting products and up selling when appropriate Remains knowledgeable of the store’s merchandise and current promotions Assists in the cleanliness and upkeep of the store; maintains store displays and merchandise Assists with inventory and receiving of merchandise Replenishes backstock to maintain appropriate levels of merchandise on the floor Conducts markdowns of merchandise as instructed Perform opening/closing duties, including securing cash registers and store security Communicates customer complaints and inventory concerns to management in a timely manner If identified as a keyholder, additional responsibilities will be assigned Other duties as assigned Job Requirements Previous retail or customer service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service conflicts Alcohol Beverage Awareness Cared (TAM Card) may be required Additional Security clearance may be required Satisfactory Criminal Background Check and Drug Testing May be required Additional Requirements – CSA, CS Leads Limited sitting Frequent standing, walking, climbing, crouching, bending, pushing, or pulling Normal or corrected vision and hearing Can distinguish varying or specific colors, patterns, or materials to assist customers Fluency in English is required for training, customer interactions, and ensuring compliance with company policies and procedures Typically, indoors Typically, in a consistent temperature Use of fine motor hand functions Lift 0-60 lbs with or without reasonable accommodation About Us WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide. WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half of the Company’s international store estate, with a collection of attractive, successful specialty retail stores located in airports and resorts across North America. EEO/ADA/DFWP WHSmith North America is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sexual orientation, national origin/ancestry, age, gender identity, gender expression, military/veteran status, marital status, disability status or any other basis prohibited by law. Reasonable accommodation will be provided for qualified individuals with disabilities. Show more Show less

Join our Field Team and help shape the future of retail—where innovation, customer connections, and career growth come together in an exciting environment! The Customer Service Associate provides an exceptional customer experience and assists with general upkeep of the store. Pay: $20 hourly Benefits Medical, Dental, and Vision Insurance Employer-Paid Life Insurance Disability Insurance Paid Time Off Paid Parental Leave 401(k) with company match Employee Discount Job Responsibilities Greets and assists customers throughout their shopping experience Maximizes sales by suggesting products and up-selling when appropriate Remains knowledgeable of the store’s merchandise and current promotions Assists in the cleanliness and upkeep of the store; maintains store displays and merchandise Assists with inventory and receiving of merchandise Replenishes backstock to maintain appropriate levels of merchandise on the floor Conducts markdowns of merchandise as instructed Perform opening/closing duties, including securing cash registers and store security Communicates customer complaints and inventory concerns to management in a timely manner If identified as a keyholder, additional responsibilities will be assigned Other duties as assigned Job Requirements Previous retail or customer service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service conflicts Alcohol Beverage Awareness Cared (TAM Card) may be required Additional Security clearance may be required Satisfactory Criminal Background Check and Drug Testing May be required Additional Requirements - CSA Limited sitting Frequent standing, walking, climbing, crouching, bending, pushing, or pulling Normal or corrected vision and hearing Can distinguish varying or specific colors, patterns, or materials to assist customers Fluency in English is required for training, customer interactions, and ensuring compliance with company policies and procedures Typically, indoors Typically, in a consistent temperature Use of fine motor hand functions Lift 0-60 lbs with or without reasonable accommodation About Us WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide. WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half of the Company’s international store estate, with a collection of attractive, successful specialty retail stores located in airports and resorts across North America. EEO/ADA/DFWP WHSmith North America is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sexual orientation, national origin/ancestry, age, gender identity, gender expression, military/veteran status, marital status, disability status or any other basis prohibited by law. Reasonable accommodation will be provided for qualified individuals with disabilities. Show more Show less

Join our Field Team and help shape the future of retail—where innovation, customer connections, and career growth come together in an exciting environment! The Stock Associate is responsible for managing merchandise flow, ensuring products are stocked and organized, and assisting with store presentation. Location : Denver, CO US Schedule : Weekend availability is required Pay : $20.00 hourly Benefits Medical, Dental, and Vision Insurance Employer-Paid Life Insurance Disability Insurance Paid Time Off Paid Parental Leave 401(k) with company match Employee Discount Job Responsibilities Receives, inspects, and transfers merchandise accurately Assists with inventory management, including stocking and replenishing merchandise from backstock Communicates with store leadership regarding inventory levels and restocking needs Ensures merchandise with full size and color representation Keep stockroom and sales floor organized, ensuring shelves, racks, and displays remain neat and properly labeled Maintain knowledge of store inventory and assist customers or team members in locating items Use basic Point-of-Sale (POS) system knowledge to track inventory and transfers Assist in the upkeep of store by maintaining store displays and merchandising Identify and resolve issues such as inventory discrepancies, markdowns, or pricing errors Follow all safety and loss prevention procedures Other duties as assigned by management Previous stockroom, retail, or warehouse experience preferred (1+ year is a plus) Strong organizational skills and attention to detail Ability to work both independently and as part of a team Basic computer skills, including familiarity with inventory or POS systems Ability to lift and move merchandise up to 60 lbs, with or without reasonable accommodation TAM Card (Alcohol Beverage Awareness Certification) may be required, depending on location Security clearance may be required, depending on job duties Employment may be contingent upon passing background checks and/or drug screening, where permitted by law Additional Requirements Occasional sitting Frequent standing, walking, climbing, crouching, bending, pushing, or pulling Normal or corrected vision and hearing Can distinguish varying or specific colors, patterns, or materials to review merchandise Fluency in English is required for training, customer interactions, and ensuring compliance with company policies and procedures Typically, indoors Typically, in a consistent temperature Occasionally outdoors Occasionally exposed to varying degrees of hot and cold environments Use of fine motor hand functions Lift approximately 50+ lbs. Use of fine motor hand functions About Us WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide. WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half of the Company’s international store estate, with a collection of attractive, successful specialty retail stores located in airports and resorts across North America. EEO/ADA/DFWP WHSmith North America is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sexual orientation, national origin/ancestry, age, gender identity, gender expression, military/veteran status, marital status, disability status or any other basis prohibited by law. Reasonable accommodation will be provided for qualified individuals with disabilities. Show more Show less

Join our Field Team and help shape the future of retail—where innovation, customer connections, and career growth come together in an exciting environment! The Customer Service Associate provides an exceptional customer experience and assists with general upkeep of the store. Location: Pittsburgh, PA 15231 US Schedule : Varies, weekend availability required Pay : $16 hourly Benefits Medical, Dental, and Vision Insurance Employer-Paid Life Insurance Disability Insurance Paid Time Off Paid Parental Leave 401(k) with company match Employee Discount Job Responsibilities Greets and assists customers throughout their shopping experience Maximizes sales by suggesting products and up-selling when appropriate Remains knowledgeable of the store’s merchandise and current promotions Assists in the cleanliness and upkeep of the store; maintains store displays and merchandise Assists with inventory and receiving of merchandise Replenishes backstock to maintain appropriate levels of merchandise on the floor Conducts markdowns of merchandise as instructed Perform opening/closing duties, including securing cash registers and store security Communicates customer complaints and inventory concerns to management in a timely manner If identified as a keyholder, additional responsibilities will be assigned Other duties as assigned Previous retail or customer service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service conflicts Alcohol Beverage Awareness Cared (TAM Card) may be required Additional Security clearance may be required Satisfactory Criminal Background Check and Drug Testing May be required Additional Requirements Limited sitting Frequent standing, walking, climbing, crouching, bending, pushing, or pulling Normal or corrected vision and hearing Can distinguish varying or specific colors, patterns, or materials to assist customers Fluency in English is required for training, customer interactions, and ensuring compliance with company policies and procedures Typically, indoors Typically, in a consistent temperature Use of fine motor hand functions Lift 0-60 lbs with or without reasonable accommodation About Us WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide. WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half of the Company’s international store estate, with a collection of attractive, successful specialty retail stores located in airports and resorts across North America. EEO/ADA/DFWP WHSmith North America is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sexual orientation, national origin/ancestry, age, gender identity, gender expression, military/veteran status, marital status, disability status or any other basis prohibited by law. At WHSmith North America, it’s about each person bringing passion and skills to a dynamic and inclusive workplace Show more Show less

Join our Field Team and help shape the future of retail—where innovation, customer connections, and career growth come together in an exciting environment! The Customer Service Associate provides an exceptional customer experience and assists with general upkeep of the store. About Us WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide. WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half of the Company’s international store estate, with a collection of attractive, successful specialty retail stores located in airports and resorts across North America. Benefits Medical, Dental, and Vision Insurance Employer-Paid Life Insurance Disability Insurance Paid Time Off Paid Parental Leave 401(k) with company match Employee Discount Job Responsibilities Greets and assists customers throughout their shopping experience Maximizes sales by suggesting products and up-selling when appropriate Remains knowledgeable of the store’s merchandise and current promotions Assists in the cleanliness and upkeep of the store; maintains store displays and merchandise Assists with inventory and receiving of merchandise Replenishes backstock to maintain appropriate levels of merchandise on the floor Conducts markdowns of merchandise as instructed Perform opening/closing duties, including securing cash registers and store security Communicates customer complaints and inventory concerns to management in a timely manner If identified as a keyholder, additional responsibilities will be assigned Other duties as assigned Job Requirements Previous retail or customer service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service conflicts Alcohol Beverage Awareness Cared (TAM Card) may be required Additional Security clearance may be required Satisfactory Criminal Background Check and Drug Testing May be required Additional Requirements - CSA Limited sitting Frequent standing, walking, climbing, crouching, bending, pushing, or pulling Normal or corrected vision and hearing Can distinguish varying or specific colors, patterns, or materials to assist customers Fluency in English is required for training, customer interactions, and ensuring compliance with company policies and procedures Typically, indoors Typically, in a consistent temperature Use of fine motor hand functions Lift 0-60 lbs with or without reasonable accommodation EEO/ADA/DFWP WHSmith North America is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sexual orientation, national origin/ancestry, age, gender identity, gender expression, military/veteran status, marital status, disability status or any other basis prohibited by law. Show more Show less

What You Can Expect You will specifically support our customers within Zoom’s Premier Support and Technical Account Management team. This function discovers, develops and maintains strategic partnerships with select enterprise customers. The TAM ensures the customers' success with Zoom products and services, and delivers customer satisfaction and happiness. About The Team The TAM team plays a crucial role in improving the customer experience within Zoom. We build relationships, encourage product usage, and act as dedicated technical consultants for customers. We provide our customers with useful resources that will enable them to succeed with our solutions, we effectively manage internal procedures and work across departments. Our success is achieved by consistently implementing the strategies with a commitment to excellence. What We’re Looking For Have a Bachelors in Engineering/Computer Science/Technology or have equivalent work experience, 5+ years experience in a customer-facing technical role. Have proficiency in English and Hindi. Knowledge of Telugu is a bonus. Understand Zoom partner and ecosystem partners, products and applications. Have some prior experience with Contact Center. Be customer obsessed, with a proactive approach to build trust and provide best-in-class customer satisfaction. Have project management experience, working within large/enterprise level and Telco space. Including to articulating complex technical topics and diplomatically address customer concerns. Have experience with workspace reservation software. Have experience in troubleshooting network problems, firewalls, NAT etc. Have a Solid understanding of IP Telephony, SIP or H323, and Audio/Video codecs. Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information. About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed. Show more Show less

Job Description As an Outbound Sales Representative, you will be responsible for generating new business opportunities and revenue by identifying and prospecting potential customers from the list of accounts ( TAM). You will play a critical role in our sales pipeline by leveraging cold-calling, emails, social outreach, and other strategies to engage with key decision-makers at target companies. Post qualification you will be responsible for driving the sales end to end starting from discovery, driving demo through presales to closing the deal. Your efforts will contribute to the growth of our customer base and drive revenue through high-quality leads and appointments. Key Responsibilities: Prospecting & Lead Generation: Research and identify potential customers through various channels, including outbound calling, email outreach, LinkedIn, and other social platforms. Outbound Outreach: Initiate and manage contact with prospects via cold calls, emails, and social media to qualify leads, set appointments and drive sales activities end to end. Market Research: Stay up-to-date on industry trends, competitors, and customer needs to effectively position our SaaS solution. Lead Qualification: Assess and qualify the leads from the TAM list on business needs, potential budget, and fit for our solutions. Sales Outreach Strategy: Develop and implement outbound sales campaigns, using tools like LinkedIn Sales Navigator, and other lead generation platforms. Cross functional collaboration: Work closely with Marketing team, Presales team, Product team to ensure smooth transition of leads and maintain alignment on sales goals. Maintain CRM: Accurately record and update lead interactions, opportunities, and results in the CRM system. Achieve Targets: Consistently meet or exceed weekly and monthly outreach, qualification, and appointment-setting and revenue goals. Continuous Learning: Continuously improve your sales techniques and product knowledge to effectively communicate the value of our SaaS offerings. Open to working in the US shift (This is an in-office position) Qualifications 3-8 years of outbound sales experience, preferably in SaaS or technology sales. Proven success in cold calling, email outreach, and social selling. Familiarity with outbound tools like Lusha, ZoomInfo, Sales navigator etc. Excellent verbal and written communication skills. Ability to build rapport and engage with key decision-makers at all levels. Goal-oriented with a strong drive to exceed sales targets. Self-motivated, resilient, and able to work independently and as part of a team. A proactive problem-solver with a strong desire to learn and grow in a fast-paced environment. Experience in selling SaaS products or solutions. Basic understanding of sales funnels, lead qualification, and pipeline management. Familiarity with data analytics and reporting tools to track outreach performance.

Job Description Accountable for providing customers with the guidance and support needed throughout the full life cycle of implementation to ensure successful and most effective use of Oracle’s products and related implementation services. Maximize the customers' use of Support Services, drive a high degree of satisfaction, referenceability and protect/enhance revenue streams. Advocates for customer and becomes a trusted advisor aligning with the stakeholders of their assigned customers. Leading contributor individually and as a team member, providing direction and mentoring to others. Build significant long-term relationships with key customer contacts. Understand the customer’s industry, as well as its technical and infrastructure environment, and translate it into Oracle solutions. Work collaboratively with Sales, the Customer Service Manager and the customers to determine their needs and identify appropriate solutions. Coordinate delivery of Support Services. Involvement in at least 5 successful customer engagements, focusing on customer service delivery and management. Conduct periodic Account Planning and Account Reviews, tracking and communicating status on complex projects including risk identification and mitigation recommendations. Execute Project Management principles - managing contract cost, resources and scheduling, scope and risk management. Identify and submit delivery leads for new opportunities and contract renewals. Has detailed knowledge and demonstrated execution of Oracle policies, procedures, reporting, escalation process and delivery tools with complex contracts. May take a project lead role. Work is non-routine and complex, involving the application of advanced technical/business skills in area of specialization. 7-10 years Enterprise implementation experience, IT Service management, Project management or Account Management experience and/or Advanced Educational degree. Project Management or Service Management certification is desirable - ITIL, PMP, Prince2 or University equivalent. Subject Matter expertise in industry or product(s). Ability to effectively communicate and engage with senior executives. Demonstrated expertise in large (multi-site or international) IT projects. Working Globally is desirable. Career Level - IC4 Responsibilities Our Team Oracle Customer Success Services (CSS) enable organizations to leverage their Oracle investments to extend into the cloud with greater value, choice, and confidence. Oracle delivers enterprise-grade, end-to-end managed cloud services across its broad portfolio of business applications, middleware, database, and hardware technologies. Oracle Advanced Customer Services has industry-leading expertise with the highest customer satisfaction to support customer business every step of the way. Part of our growth strategy, we are recruiting an experienced Technical Account Manager (TAM) with extensive service delivery / operations background with Oracle products. Our Ideal Candidate: Our ideal candidate will typically be expected to demonstrate the following attributes: Good technical skills in Oracle Database and in any one of the Oracle Applications such as Fusion Applications, EBS, PSFT & JDE etc. Knowledge & experience in Exadata, ExaCS and Oracle Cloud Infrastructure. Understanding of Technical architecture, operating systems and network. Strong understanding of Incident Management process in a production IT Environment and IT Operations. Good understanding of Problem Management, Change Management and Event Management processes. Demonstrated knowledge of incident management practices, activities, techniques, and tools within a large, complex organization preferably in Infrastructure areas. Demonstrated ability to effectively coordinate resolution efforts for escalated issues. Good understanding of the business impacts of critical situations. Demonstrated ability to effectively communicate at the technical and business management level. Should have a strong customer facing skills. Ability to multitask, maintain composure in high-stress/high-visibility situations and change priority as needed to accommodate a very dynamic business. Work in rotation Shifts. Excellent team player, willing to learn new technologies & problem-solving skills. Strong organization skills, detail oriented & communication skills. . University degree, with post graduate technical or management qualifications or other relevant experience. OCI Certified / ITIL Foundation Certification in IT Service Management / PMP. Your Qualifications: The candidate should have 11+ years of experience in Oracle products including Technical/Functional and Project/Program Management experience and have a track record in delivering large-scale global Application or infrastructure/database projects. High commitment with his/her customers is must. The role will be based in Bangalore / Hyderabad / Delhi. Your Responsibilities: Key tasks include, but are not limited to, the following: SCOPE: Manage service delivery activities for customer’s diversified set of Oracle Products deployed on Cloud & On-Premises. Represent as a single point of contact between customer & Oracle. Manage the service delivery through virtual team of resources. Establish priorities & Service growth plans for customers aligned to Oracle’s Cloud Strategy. Work on improvement initiatives as required ACCOUNTABILITIES: Review existing services & contracts and understand the scope thoroughly. Generate & manage service delivery plan, key deliverables, marshal resources as required, RACI, risks, issues and dependencies according to ACS standards. Deliver regular business and operational reviews to key business stakeholders. Implement Service Improvement policy and processes. Manage and co-ordinate changes in customer environments per customer strategy. RESPONSIBILITIES: To restore a normal service operation as quickly as possible and to minimize the impact on business operations, thus ensuring that the best possible levels of service quality and availability are maintained. Coordinate all activities required to lead significant incidents in compliance with SLAs and OLAs. Serve as an escalation point of contact with the primary focus on restoring the services. Facilitate the outage calls and ensure that all the required resources are engaged to work a Major Incident. Ensuring that effective communication is maintained with the Executives, Business Leadership during an incident. Analyze data and prepare reports in support of periodic service reviews, including operational metrics and service level reports Coordinating the resolution of incident by participating in the interaction with multiple customer groups and representing Production Operations Incident management in a series of daily forums to report status and receive feedback on operational handling/issues About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

- Bachelor’s Degree in Computer Science, IT, Math, or related discipline required, or equivalent work experience - 10+ years of hands-on infrastructure, troubleshooting, systems administration, networking, DevOps or applications development experience - 5+ years of design / implementation/ operations/consulting with distributed applications experience - Experience in external enterprise customer-facing role as a technical lead, with strong oral and written communication skills, presenting to both large and small audiences - Experience in a 24x7 operational services or support environment AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. Amazon has built a global reputation for being the most customer-centric company, a company that customers from all over the world recognize, value, and trust for both our products and services. Amazon has a fast-paced environment where we “Work Hard, Have Fun and Make History.” As an increasing number of enterprises move their critical systems to the cloud, Amazon Internet Services Private Limited (AISPL) is in need of highly efficient technical consulting talent to help our largest and strategically important customers navigate the operational challenges and complexities of AWS Cloud. We are looking for Sr. Technical Consultants to support our customers creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Data Analytics, Application services, Networking, Server-less and more. This is not a sales role, but rather an opportunity to be the principal technical advisor for organizations ranging from start-ups to large enterprises. As a Sr. Technical Consultant, you will be the primary technical point of contact for one or more customers helping to plan, debug, and oversee ongoing operations of business-critical applications. You will get your hands dirty, troubleshooting application, network, database, and architectural challenges using a suite of internal AWS Cloud tools as well as your existing knowledge and toolkits. We are seeking individuals with strong backgrounds in I.T. Consulting and in any of these related areas such as Solution Designing, Application and System Development, Database Management, Big Data and Analytics, DevOps Consulting, and Media technologies. Knowledge of programming and scripting is beneficial to the role. This job is applicable to Gurugram, Mumbai and Bangalore locations. Key job responsibilities Every day will bring new and exciting challenges on the job while you: - Learn and use Cloud technologies. - Interact with leading technologists around the world. - Work on critical, highly complex customer problems that may span multiple AWS Cloud services. - Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs. - Work directly with AWS Cloud subject matter experts to help reproduce and resolve customer issues. - Write tutorials, how-to videos, and other technical articles for the customer community. - Leverage your extensive customer support experience and provide feedback to internal AWS teams on how to improve our services. - Drive projects that improve support-related processes and our customers’ technical support experience. - Assist in Design/Architecture of AWS and Hybrid cloud solutions. - Help Enterprises define IT and business processes that work well with cloud deployments. - Be available outside of business hours to help coordinate the handling of urgent issues as needed. A day in the life A TAM's daily activities involve managing complex technical and critical service events while serving as the principal technical advisor for enterprise customers. They spend their time partnering with customers to optimize AWS usage, tracking operational issues, managing feature requests and launches, while also working directly with internal AWS teams to exceed customer expectations. As a trusted advisor, they provide strategic technical guidance to help plan and build solutions using best practices, while keeping their customers' AWS environments operationally healthy. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Experience in internal enterprise or external customer-facing environment as a technical lead Experience with AWS services or other cloud offerings Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

What we are looking for: A) Excellent customer experience and solution support to BY Customers with innovative approach: Delivers excellent customer experience by driving resolution customer issues mostly of high complexity and criticality including non-functional / performance related issues. Provides direction and inputs for Root Cause analysis and proposes prevention ideas Guides/assists team members to resolve medium complexity issues Own a Tier 1/Tier 2 customer solution at a minimum. Positively collaborates with TAM and supports consumption/adoption improvement plans. Consistently achieves high customer satisfaction and makes positive impact on NPS scores by displaying end-to-end ownership, engagement and proactiveness Early engagement in tier 1 customers’ implementation projects to gain good understanding of customer business process, solution and architecture and to ensure seamless transition into Operate phase through phased go-lives. Owns implementation of high service quality through continuous improvements in the operational processes Associates may be expected to provide Out of Office (OOH) support to facilitate the Company’s 24x7 customer support in line with the terms defined in the contract of employment and country legislation Associates may be expected to work in shifts to facilitate the Company’s 24x7 customer support in line with the terms defined in the contract of employment and country legislation. B) Communication and Collaboration: Communicates (verbal and written) effectively with customers. Support junior team members in achieving effective communication in all formats of customers communications where required. Collaborates relentlessly, passionately, and respectfully with various BY teams and partners Leads by example demonstrating professionalism during internal and external conversations. Understands cultural differences and diversity. Balances between Soft skills (process, people, values, teamwork, roles) and hard skills (technologies, frameworks, solutions, products) C) Competency development and demonstration: Demonstrates high expertise as required to support a given BY solution Demonstrates high expertise in relevant contemporary and up to date SaaS technical toolsets like AppDynamics, Splunk etc. Develops good knowledge of BY product features and functionalities Very good understanding of solution architecture relevant for concerned solution Strong skills on architecture framework, tools and technologies relevant for a given BY solution Very good understanding of Azure technologies relevant for a given BY solution Strong capability in cloud operational activities as per the requirements of a given BY solution Strong application performance engineering skills as required for a given BY solution Inspires others by demonstrating service mindset through consistently displaying customer centricity and ownership. Aligns with company priorities and demonstrates strong sense of urgency from both Customer and company perspectives. Displays growth mindset by taking initiatives, positively collaborating with stakeholders, continuously challenging the status-quo, helping team and department making progress towards strategic priorities. D) Value Addition: Identifies and implements opportunities for operational metrics improvement and for operational efficiencies (Reduction of critical issues, reduction in t time to resolve, reduction in number of cases, etc) Acts as Subject Matter Expert providing ongoing support and mentorship to Support Engineers, delivers product/technical trainings. Proposes ideas for improvement of consumption and adoption Drives operational improvements (ex: automation, process changes etc.) Our Values If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

It's an exciting time to be in APZ - McCormick's growth region. Our business here is transforming in remarkable ways. From the rice and spice fields of India and South East Asia to Australia's herb farms, our mosaic of rich distinct cultures inspires the boldest of flavours. Our headquarters and TIC in Singapore, along with our new and transformed facilities in Thailand, India and Australia are powering our regional growth ambitions. Here you'll find a culture that celebrates the best of both; the energy of and pulse of a startup and the solid legacy of our McCormick brand. We're a region on the rise - bold, committed and hungry - so only changemakers need apply! Position Overview Based within the GE (HR function), this role plays a key part in bringing top talent to the organization. The Talent Acquisition Partner I is responsible for full lifecycle recruiting from sourcing candidates through various channels until the candidate is hired. He/she forges strong relationships with Hiring Managers, Business leaders, HR, and potential hires, while championing a best in class candidate experience. He/she proactively creates talent pipelines for current and future talent needs. This role will have the opportunity to participate or support projects. Key Responsibilities Generate direct candidates from a variety of sources including use of social media e.g. LinkedIn to significantly reduce reliance on agency/3rd party suppliers. Maintain and update the information in the applicant tracking system. Maintains excellent candidate communication and provides a best in class candidate experience. Partner with hiring managers through alignment meeting to understand business requirements, agree on sourcing strategy, advise on selection/assessment techniques/criteria and next steps to support KPI’s and SLA’s. Realize strategies to address talent needs (short- and long-term) in cooperation with the TAM or TAD. Managing risk effectively and flagging issues that may impact delivery. Manage relationships with stakeholders and external providers (agencies, organizations, universities, etc.) and building strong relationships with internal clients and third-party providers, using appropriate communication channels and styles. Participate in projects across Talent Acquisition disciplines as required and directed to support achievement of business objectives. Organize activities as needed (interview days, career fairs, etc.). Works independently but may need assistance at times. Able to manage basic complexity. Process excellence within own scope. Works with peers to understand broader scope of process. Respond to queries from internal and external clients. Actively participating in calls and internal meetings. Acting as a role model for delivering excellent customer service, striving to show consistency in both communication and behavior. Required Qualifications & Experience Bachelors Degree in Business, HR, Psychology or other relevant field required. Experience - functional/industry/commercial knowledge, business acumen. At least 3-5 years of experience in Recruiting/Talent Acquisition either leading high volume projects or corporate environments. Agency, RPO or in-house recruiting experience preferred. Experience in recruitment gained through Corporate or Agency environment Experience in sourcing, preferably from an FMCG/CPG company; Knowledge of social media sourcing techniques Experience using ATS systems Highly organized, detail-oriented, and able to prioritize projects and deliverables. Ability to handle sensitive matters and maintain confidentiality Composure under pressure Fluency in English is required. Proficiency in languages specific to the region preferred. Our ambitions are bold. If you are a change-maker with a passion for flavour and an appetite for a good challenge, come have a seat at our table. Your application will be treated in strict confidence. We are proud to be an equal opportunity employer. If you are a qualified applicant, you will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Show more Show less

Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description Roles and Responsibilities: Assess and validate major incidents, manage notifications and escalations as defined in the major incident management process. Manage and coordinate recovery actions and plans for major incidents to resolution. Provide timely and informative updates to management, stakeholders, and users until incident closure. Monitor the incidents to ensure that the Service Level Agreements are adhered to both from a response and resolution perspective. Ensure the appropriate level of technical or functional support team is actively engaged. Manage incident technical bridge calls and provide direction if further escalation is required. Ensure that accurate timelines of recovery plans and activities on major incidents are documented via detailed chronology Ticket generation, notifications and followups with relevant functional groups for service incidents ensure redundancy is maintained. TAM coordination for client notifications and issues. Planned / Emergency activity mailers and bridge initiation Understand and track outstanding preventive actions and improvement plans for incidents escalated until closure for all aspects covered in the Root Cause Analysis report Ensure the closure of all resolved and end-user-confirmed Incident records Behavioral Skills Effective Business Communication both written and verbal Active listening and probing skills Attitude to feedback / willing to learn Positive attitude to adapt to new technologies / roles Team Player Technical Skills: IT infrastructure overview Knowledge and experience of supporting range of IT applications, platforms and technologies MS Office Intermediate Qualifications Bachelors degree, ITIL knowlegde and technical expertise Additional Information Work from Office 24*7 Shifts Show more Show less

Role - Offline Media Exp : 2-5 yrs Shifts: rotational & US (flexible) Work culture: Hybrid Skill Set : TV Activation(BARC),YUMI,MAP,TAM Email to ************* TV planning - Use secondary data Software (BARC G MAP) to arrive at actionable solution. Media buying - Negotiated advantageous contracts with media vendors, ensuring the most effective use of budget resources. Client solutions - Campaign tracking, evaluation and reporting on ongoing client activities. Presenting the pre G post campaign analysis in TV Planning - Develop G execute the new media Plans strategy By using data sites (BARC G TAM) Digital Planning - Develop, execute G optimize the digital planning by using (Comscore, Google Insider, GWI) G Execute On Meta, Google G Youtube. Biddable & Influencer Marketing - Drive Brand awareness G consideration campaign on YouTube, Meta G other channels. With Paid Online Campaigns and Influencer marketing Campaigns. Show more Show less

Commercial Lines Senior Underwriter – Healthcare & Life Science Home » Careers » Commercial Lines Senior Underwriter – Healthcare and Life Science INTRODUCTION Specialty Program Group Canada (SPGC) is a fast-paced insurance Managing General Agency (MGA) that provides innovative underwriting solutions for our network of brokers across Canada through our trade brands: Cansure, Beacon, i3 Underwriting, Totten Group, Anderson McTague & Associates, and Specialty Claims Canada. Our success as Canada’s largest MGA is based on our innovation, hospitality-level service, and living our values every day. We are a thriving, growing organization, providing stable and fulfilling careers for over 300 people across Canada. We are leading supplier of property and casualty insurance in Canada, providing innovative underwriting solutions to licensed brokers across Canada. We offer a broad range of products servicing business in one of our core segments: Hospitality, Recreation & Resorts, Construction (COC), Contractors, Professional Insurance, Real Estate, Transportation and more. Our underwriting expertise and facilities let us write even the toughest risks or solve that small wrinkle in what might otherwise be a standard risk. We are seeking a Senior Underwriter to join our growing department. SPGCanada.ca | Cansure.com | TottenGroup.com Overview We’re looking for a dynamic and experienced Senior Underwriter to bolster our Healthcare and Life Sciences Practice. This role is tailor-made for a professional with a robust background in professional medical malpractice liability. As a key member of our team, you will underwrite complex new and renewal business, demonstrating strong technical and commercial underwriting acumen. This is a golden opportunity for someone to join a fast-paced exciting team ready to build and manage a significant book of business in a vibrant and growing company. This is a hybrid/remote position based on team needs , with a preference for candidates based in Ontario. Responsibilities This position will: Perform risk analysis using internal and external data resources for quoting, negotiating, and authorizing renewals and new business, with a focus on moderate to complex risks in specialized healthcare and life sciences sectors; Develop and support professional business partnerships with brokers by providing prompt service, presenting quotations, negotiating coverage, and resolving issues with a solution-oriented approach; Pursue and achieve production targets by soliciting new business, identifying opportunities for growth, and maintaining strong broker and carrier relationships; Maintain strong relationships with internal teams and external stakeholders by providing in-person support through broker visits, industry events, and conferences; Ensure compliance with internal underwriting guidelines, delegated authority parameters, and the terms of various domestic and Lloyd’s carrier agreements; Prepare and submit formal referral documentation to carriers, including Lloyd’s markets, ensuring clarity, completeness, and alignment with underwriting strategy; Contribute to product knowledge and development by identifying market opportunities and collaborating with management to enhance offerings and deliver tailored solutions; Mentor and support junior underwriters, sharing expertise and promoting team development and knowledge transfer; Think strategically, set actionable objectives, and implement plans that support long-term business goals and underwriting profitability; Complete loss reports and post-claim underwriting reviews to inform future risk selection and contribute to portfolio performance. Qualifications You’re a good fit if you have: Have at least 5 years of relevant experience in commercial lines underwriting with a focus in healthcare and life sciences sector. Have experience underwriting or broking mid-level to complex risks in healthcare and life sciences. Hold a Chartered Insurance Professional (CIP) or Canadian Risk Management (CRM) designation (or are actively pursuing); Hold a Level 2 broker license or can qualify for a RIBO and/or BC, AB, SK license within 90 days; Are familiar with insurance regulatory and compliance frameworks and have a solid understanding of the industry landscape; Are proficient with Microsoft Outlook and Word, and ideally have experience with broker systems such as TAM or Policy Works; Have existing relationships within the industry you can leverage to grow your portfolio; Have attended industry events such as broker conventions, seminars, or networking functions; Are comfortable leading meetings with brokers to strengthen relationships and prospect for new opportunities; Are a clear and effective communicator with strong negotiation skills and a commitment to high service standards; Have strong analytical and decision-making skills, and can exercise sound judgment in evaluating complex risks; Have leadership qualities with a desire to mentor and contribute to team development; Are organized, self-motivated, and collaborative, with a strong work ethic and the ability to thrive in a team environment; Are open to occasional travel (up to 25%) for broker meetings and events. Benefits By joining Specialty Program Group Canada, you’ll become part of a rapidly growing company focused on providing innovative insurance solutions to support independent brokers in Canada. As a member of our team, you’ll benefit from: Dental care Extended health care Paid time-off RRSP match Vision care Salary Range The expected salary range for this position is from $75,000 and above and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. Specialty Program Group Canada and affiliated brands are proud to offer comprehensive benefit and total compensation packages which include extended health and dental benefits, disability insurance, RRSP matching, paid time off benefits, and a variety of potential bonus opportunities. Apply Today Interested applicants are asked to send your cover letter and resume to careers@spgcanada.ca . Please note that only those chosen for an interview will be contacted. I’M INTERESTED IN THIS POSITION Show more Show less

To create specification of OEM products for Building Controls and drive conversion in the market. To engage and expand OEM accounts in assigned geographies. To implement agreed Annual Operating Plan which will meet the business goals. Works with support teams for achievement of customer satisfaction, revenue generation and long-term goals in line with company's vision and values. Key deliverables Closely work with HVAC Consultants / Contractors & OEMs for project business Meet new customers and Expand Customer Base. To understand customer requirements and present product and solutions appropriately to make sales. To maintain and develop relationships with existing customers. Ensure any customer complaints are highlighted to manager and follow-up for immediate corrective action. Ensure Order log-in as per Company Policy. Liaising with Logistics to check the progress of existing orders and communicate as appropriate to customer. Liaising with manufacturing team to ensure the production is planned and executed as per the OEM requirements Review Statement of accounts periodically for assigned Channel partners and ensure any discrepancy is addressed immediately. Submit Weekly Sales Report on time Ensure Customer and Project Database is up to date Participate in daily TAM Identify new and innovative ways to improve market share Increase presence in Trade Market through effective Channel Management. Identify and appoint new Channel and Dealers in assigned territory as required. Engage and Drive additional revenue from existing Channel and Dealer network. Ensure all Channel Communications, reach the Channel on time. Support Channels in achieving their Goals by providing secondary sales support Ensure adherence to agreed Commercial Requirements. Ensure Local Promotion Plan is executed as per schedule with adherence to Brand Guidelines. Meeting up the sales target by promotion of HVAC range of building control products. Meeting up OEMs engaged in manufacturing of Building Control products and map all the projects in which the OEM's are involved. Ensure Specification in all identified Projects. Ensure quotations to projects are submitted on time. Ensure all Projects are captured in Project Database. Ensure cross area projects are highlighted as soon as it is identified to manager and respective Regional Head. Delivery of HPD Goals. Ensure adherence to Honeywell Code of Business Conduct. Demonstrate key Sales Behaviors. (Growth & Customer focus, Gets Results, Effective Communicator, Intelligent Risk Taking & Technical & Functional Excellence). Show more Show less

Our Ideal Candidate: Our ideal candidate will typically be expected to demonstrate the following attributes: 15+ years of experience in cloud infrastructure with strong exposure to customer relationship management. Expertise in Oracle Cloud Infrastructure (OCI) architecture, components, and services. Hands-on knowledge of AWS, Azure, GCP, and experience with IaaS/PaaS solutions across these platforms. Proven ability to design and implement scalable, secure cloud architectures including complex network designs. Professional certifications in OCI, AWS, Azure, or GCP (preferred). Extensive experience with cloud migration, lift-and-shift strategies, and third-party system integrations. Strong background in enterprise architecture, with the ability to align business, application, and technology layers. Proficiency in assessing existing IT landscapes and documenting technical requirements with a business-centric view. Capability to build, secure, and manage cloud environments while ensuring compliance and governance. Exceptional customer-facing skills, with a track record of managing enterprise accounts, resolving issues, and driving long-term value. Your Qualifications: We are seeking a seasoned professional with over 15 years of experience in cloud infrastructure and customer management. The ideal candidate should possess deep expertise across multiple cloud platforms, with a strong focus on Oracle Cloud Infrastructure, and demonstrate the ability to lead cloud migrations, build secure environments, and maintain strategic customer relationships. Cloud Infrastructure Expertise Deep understanding of Oracle Cloud Infrastructure (OCI) architecture and components. Proficient in other cloud platforms such as AWS, Azure, and GCP . Hands-on experience with Oracle or other cloud IaaS/PaaS solutions and services. Skilled in designing and implementing cloud architectures including network design Cloud Architecture certifications (OCI, AWS, Azure, or GCP) preferred. Migration & Integration Strong experience in cloud lift-and-shift , workload migration, and third-party integrations . In-depth knowledge of Oracle infrastructure and legacy-to-cloud migration strategies . Proven experience in enterprise architecture , with a holistic view of business, application, and technology layers. Technology Analysis & Documentation Ability to assess existing technology landscapes and application workloads. Strong understanding of end-to-end technology workflows that support business operations. Skilled in capturing and documenting detailed technical requirements from stakeholders. Cloud Environment Build & Security Proficient in building and configuring secure cloud environments and automation processes. Solid grasp of underlying infrastructure that supports enterprise applications, with emphasis on security and compliance. Experience in implementing governance controls, security best practices, and monitoring tools . Customer Governance & Relationship Management Demonstrated ability to manage enterprise-level customer relationships . Act as the primary point of contact for customer engagements, ensuring satisfaction and trust. Understand client goals and align technology solutions to drive business outcomes. Collaborate with cross-functional teams to resolve issues, share updates, and ensure customer success . Conduct strategic planning sessions with key stakeholders. Strong multi-tasking skills with the ability to remain composed in high-pressure environments . A collaborative team player with a willingness to learn new technologies and continuously upskill. Excellent organizational, interpersonal, and communication skills. Diversity and Inclusion: An Oracle career can span industries, roles, Countries, and cultures, allowing you to flourish in new roles and innovate while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry. To nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation. Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business. At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, and interview process, and in potential roles. to perform crucial job functions. That s why we re committed to creating a workforce where all individuals can do their best work. It s when everyone s voice is heard and valued that we re inspired to go beyond what s been done before. Career Level - IC5 Governance OCI Architect Multi-Cloud Escalation Management Business Value Generation

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! About The Role We are seeking a high-performing, revenue-focused Manager to lead our Technical Account Managers (TAMs) handling renewals and expansion for the US & Canada region. As part of our Inside Sales team operating from Pune, this role is a strategic sales leadership position, not a support function. You will be responsible for managing renewals, driving upsell opportunities, improving forecasting accuracy, and coaching your team to exceed targets. This is a night shift role, ensuring real-time alignment with our customers in North America. Key Responsibilities: Revenue Growth & Forecasting Own and drive renewals & expansion strategy across SMB accounts in US & Canada. Ensure accurate forecasting, pipeline management, and quota attainment for the TAM team. Develop scalable playbooks for renewals, expansion, and customer retention strategies. Lead & Develop a High-Impact Team Manage and coach a team of quota-carrying TAMs, ensuring performance optimization and goal alignment. Drive continuous learning, sales coaching, and structured career growth within the team. Identify high-potential accounts for strategic growth and expansion. Customer Engagement & Success Strengthen executive-level relationships within key accounts to ensure long-term partnership success. Lead proactive health checks and value-driven discussions to maximize retention. Ensure seamless coordination with Product, Marketing, and Sales Ops to optimize customer engagement. Data-Driven Decision Making Track and report sales performance, renewal trends, and expansion success to leadership. Leverage Gong, Salesforce, and other analytics tools to identify trends and improve processes. Use data insights to refine renewal and upsell strategies, reducing churn and increasing lifetime value. Who You Are 3 to 5+ years of experience in cybersecurity sales, renewals, or technical account management. 2+ years of leadership experience, driving results in quota-carrying sales or account management roles. Strong background in sales forecasting, renewal strategies, and pipeline management. Excellent communicator, able to engage stakeholders from front-line security engineers to C-level executives. Highly organized and data-driven, with expertise in sales tools like Salesforce, Gong, or similar platforms. Self-starter who thrives in a high-growth, fast-paced environment. Show more Show less

Position Overview We are looking for an experienced Technical Account Manager (TAM) who’s excited to work in a fast-paced environment. As a key member of the TAM team, you will demonstrate your deep technical expertise and customer-facing skills to develop and execute the team’s organizational strategy. This position will interface across multiple departments, including product, field sales, engineering, and marketing, which will play a key role in customer adoption and success. A key aspect of this role is that you are passionate about developing deep, technical relationships with strategic customers with large and complex SingleStore deployments. In addition to helping these customers utilize our technology, you will “own your impact” in helping to build applications that profoundly influence how companies do business. As a TAM, you will work closely with clients to operationalize their solutions frictionlessly from Proof of Concept to “Steady State”. You will exercise your communication and documentation skills to provide executive management with direct insight into the health and state of our product and customers. Role And Responsibilities Ongoing technical manager and SingleStore liaison for a few key enterprise customers. Act as the customer’s trusted technical advisor, helping enterprises mature their SingleStore capabilities, skills, and knowledge. Collaborate with SingleStore's marketing team to document our customers' solutions and enhance their referenceability. Solve our customer’s Enterprise Architecture challenges, focusing heavily on Ingest, Backup/Restore, and BI. Make use of cross-functional resources within SingleStore (Professional Services, Product Management, Account Management, etc.) to address customers’ business and technical needs, such as system health checks, product sizing, migration assistance, etc. Manage and drive closure on customers’ open support cases, product bugs, enhancement requests, and action items. For new support cases, understand issues and next steps and follow up to ensure they are getting the attention required. Required Skills And Experience 5+ years experience with complex applications or distributed systems, possessing a broad knowledge of their deployments and operationalization. Experience working closely with customers and partners to successfully deploy complex solutions Hands-on experience with several of the following technologies: SingleStore, MySQL, MS SQL, Oracle SQL, NoSQL, Key Value Stores, REST, Hadoop, Data warehouse appliances, Linux, Python, PHP, and BI/ETL solutions. Knowledge of Kubernetes - Scaling, Deployment, and Log Diagnostics Technical familiarity with data storage and cloud technologies and protocols such as Kafka, S3, Monitoring/Observability (Data Dog, Grafana), security, encryption, Kubernetes, TCP/IP networking, virtualization, data backup/archive, public/private/ hybrid cloud, DR, HA, CDC, Replication, Backup/Restore Experience with network troubleshooting and a basic understanding of network storage protocols Linux OS and System Administration experience Experience with Salesforce.com CRM & case management The ability to work and learn independently is a key attribute that is required for this role. Bachelor’s Degree in Computer Science or other technical field - Master’s Degree preferred. Ability to travel within the region (~25%) Note: Applicants must be available to work during Eastern Standard Time (EST) business hours i.e. 6:00 PM to 3:00 AM India Time SingleStore delivers the cloud-native database with the speed and scale to power the world’s data-intensive applications. With a distributed SQL database that introduces simplicity to your data architecture by unifying transactions and analytics, SingleStore empowers digital leaders to deliver exceptional, real-time data experiences to their customers. SingleStore is venture-backed and headquartered in San Francisco with offices in Sunnyvale, Raleigh, Seattle, Boston, London, Lisbon, Bangalore, Dublin and Kyiv. Consistent with our commitment to diversity & inclusion, we value individuals with the ability to work on diverse teams and with a diverse range of people. To all recruitment agencies: SingleStore does not accept agency resumes. Please do not forward resumes to SingleStore employees. SingleStore is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company. #remote-li Show more Show less

Marketing Research Senior Executive Full-time Company Description About Sopra Steria Sopra Steria, a major Tech player in Europe with 50,000 employees in nearly 30 countries, is recognised for its consulting, digital services and solutions. It helps its clients drive their digital transformation and obtain tangible and sustainable benefits. The Group provides end-to-end solutions to make large companies and organisations more competitive by combining in-depth knowledge of a wide range of business sectors and innovative technologies with a collaborative approach. Sopra Steria places people at the heart of everything it does and is committed to putting digital to work for its clients in order to build a positive future for all. In 2024, the Group generated revenues of €5.8 billion. The world is how we shape it. Job Description Market Intelligence & Analysis Monitor, track, and analyze industry trends, market shifts, and emerging technologies relevant to IT Services. Develop and communicate market forecasts and scenario models to support strategic planning. Competitor Insights Conduct competitive benchmarking, SWOT analysis, and evaluate go-to-market strategies of key competitors. Deliver detailed insights on competitor strengths, weaknesses, threats, and opportunities. Market Sizing & Opportunity Assessment Conduct TAM/SAM/SOM analysis to quantify and prioritize market opportunities. Provide strategic recommendations for expansion, investment, or diversification based on data-driven analysis. Strategic Reporting & Executive Presentations Prepare high-impact reports and storyboards tailored for senior stakeholders, including C-suite and strategic business units (SBUs). Present insights clearly and persuasively, enabling informed decision-making. Collaboration & Project Leadership Work cross-functionally with strategy, business development, marketing, and delivery teams to align research with business priorities. Manage ad hoc analytics and research requests, ensuring timely and high-quality delivery. Oversee small project teams or analysts as needed to deliver research or analytics outcomes. Preferred Data Analytics & Forecasting Analyze large and diverse data sets to extract meaningful business insights. Create predictive models, scenario analysis, and market forecasts to support strategic decisions. Evaluate and visualize KPIs related to market performance, competitor movement, and customer trends. Visualization & Reporting Design and develop dashboards and visual reports using Power BI, Tableau, or similar tools. Build dynamic and interactive data visualizations to simplify complex data for business stakeholders. Structure compelling data narratives and visual storyboards tailored for C-level executives and strategic business units. Research Tools & Vendor Management Use premium databases for secondary research and data mining. Manage third-party vendors or consultants for commissioned studies or external benchmarking projects. Total Experience Expected: 03-07 years Qualifications Master’s degree in business administration, Economics, Strategy, or a related field. Minimum 4+ years of relevant experience in market research, strategy, or competitive intelligence—preferably within IT Services or technology consulting sectors. Fluency in English (oral and written) is mandatory Strong business research and analytical acumen with the ability to interpret complex datasets. Expert in secondary research and competitive intelligence frameworks. Knowledge of Power BI or similar data visualization tools is a plus. Exceptional verbal and written communication skills; adept at structuring, storyboarding, and presenting insights. Strong interpersonal and collaboration skills across business units. Proven experience in managing small-to-mid-sized teams and mentoring talent. Demonstrated ability to solve complex business problems with a solution-oriented mindset Additional Information At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences. All of our positions are open to people with disabilities.

Description AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. Amazon has built a global reputation for being the most customer-centric company, a company that customers from all over the world recognize, value, and trust for both our products and services. Amazon has a fast-paced environment where we “Work Hard, Have Fun and Make History.” As an increasing number of enterprises move their critical systems to the cloud, AWS India is in need of highly efficient technical consulting talent to help our largest and strategically important customers navigate the operational challenges and complexities of AWS Cloud. We are looking for Technical Consultants to support our customers creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Data Analytics, Application services, Networking, Server-less and more. This is not a sales role, but rather an opportunity to be the principal technical advisor for organizations ranging from start-ups to large enterprises. As a Technical Account Manager, you will be the primary technical point of contact for one or more customers helping to plan, debug, and oversee ongoing operations of business-critical applications. You will get your hands dirty, troubleshooting application, network, database, and architectural challenges using a suite of internal AWS Cloud tools as well as your existing knowledge and toolkits. We are seeking individuals with strong backgrounds in I.T. Consulting and in any of these related areas such as Solution Designing, Application and System Development, Database Management, Big Data and Analytics, DevOps Consulting, and Media technologies. Knowledge of programming and scripting is beneficial to the role. Key job responsibilities Every day will bring new and exciting challenges on the job while you: Learn and use new Cloud technologies. Interact with leading technologists around the world. Work on critical, highly complex customer problems that may span multiple AWS Cloud services. Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs. Work directly with AWS Cloud subject matter experts to help reproduce and resolve customer issues. Write tutorials, how-to videos, and other technical articles for the customer community. Leverage your extensive customer support experience and provide feedback to internal AISPL teams on how to improve our services. Drive projects that improve support-related processes and our customers’ technical support experience. Assist in Design/Architecture of AWS and Hybrid cloud solutions. Help Enterprises define IT and business processes that work well with cloud deployments. Be available outside of business hours to help coordinate the handling of urgent issues as needed. A day in the life As a TAM, you'll start your day reviewing operational metrics and service health for your strategic enterprise customers. You might lead a morning technical deep-dive session with a customer's engineering team, helping them optimize their cloud architecture. By midday, you could be collaborating with AWS service teams to resolve a complex migration challenge or providing proactive recommendations for cost optimization. Afternoons often involve strategic planning sessions, where you'll help customers align their technical roadmap with business objectives. You'll also participate in architecture reviews, incident post-mortems, and best-practice workshops. Throughout the day, you'll leverage your technical expertise to provide timely solutions, whether it's improving security posture, enhancing operational excellence, or architecting for scale. While most work happens during business hours, you'll occasionally support critical situations outside regular hours, ensuring your customers' mission-critical workloads run smoothly About The Team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Basic Qualifications Bachelor’s Degree in Computer Science, IT, Math, or related discipline required, or equivalent work experience. 10+ years of hands-on Infrastructure / Troubleshooting / Systems Administration / Networking / DevOps / Applications Development experience in a distributed systems environment. External enterprise customer-facing experience as a technical lead, with strong oral and written communication skills, presenting to both large and small audiences. Ability to manage multiple tasks and projects in a fast-moving environment. Be mobile and travel to client locations as needed. Preferred Qualifications Advanced experience in one or more of the following areas: Software Design or Development, Content Distribution/CDN, Scripting/Automation, Database Architecture, Cloud Architecture, Cloud Migrations, IP Networking, IT Security, Big Data/Hadoop/Spark, Operations Management, Service Oriented Architecture etc. Experience in a 24x7 operational services or support environment. Experience with AWS Cloud services and/or other Cloud offerings. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - AWS India - Telangana Job ID: A2974523 Show more Show less

Your work days are brighter here. At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here. About The Team The Technical Account Management (TAM) team provides a proactive and personalized support experience for customers that require a higher level of engagement. TAMs will act as the Support primary point of contact for the customer and also be their advocate within Support and other Workday internal teams. The TAM ensures business objectives and goals alignment within teams. They proactively identify opportunities to improve reliability and maintain availability of the Workday system, helping customers effectively manage their operations. About The Role Workday Support is looking for a dedicated, ambitious and self-driven Technical Account Manager with a passion for customer relations. This role requires a self-motivated professional with technical acumen that consistently brings a high level of commitment to customers and Workday teammates. The ideal candidate brings strong communication and project management skills as well as strong technical background and the ability to strategically and tactically navigate the challenges with large and complex customers. The Technical Account Manager will develop and maintain close relationships with a strategic group of implementing and production customers. The ideal candidate will coordinate and prioritize business critical cases/events and will be responsible for driving escalations and incidents for these customers, managing internal and external communications with stakeholders, including but not limited to C-level executives. You will: Work with Workday's largest strategic accounts to build positive relationships Prioritise multiple accounts simultaneously Act as a liaison between Operations, Professional Services, Development, Product Management and Customers to ensure understanding and alignment Become an authority in Workday's Architecture and leverage it on all engagements as needed Demonstrate proficiency in Workday products: HCM, Payroll, Financials Review upcoming customer events and planned production activities to identify potential problems, then plan and execute solutions Successfully engage with Senior Leadership, Technical and Functional staff to remove roadblocks, address delays and mitigate issues Own and drive escalated issues blocking production success Effectively use sound business judgment, risk avoidance and SME resources to coordinate team efforts to solve problems Carry out regular review of customer cases to identify trends Champion and advocate for customers with internal and external stakeholders Manage meaningful situations in a fast paced environment Chair roundtables to ensure close communication and relationship building with key stakeholders Serve on and actively participate in customer steering committee meetings Drive customer self-sufficiency by ensuring their customers understand how to engage with the Workday Support organization and leverage tools Pilot new programs and drive continuous improvement initiatives for production customers Travel occasionally up to 25% of the time Participate in our 24x7 program About You Basic Qualifications BS or MS in a Technical Degree (ie. Computer Science, MIS) or equivalent technical work experience and acumen 7+ years of experience in product support, customer success, account management or consulting for large, complex ERP, HCM, Financial, CRM or cloud computing system (SaaS preferred) 5+ years of experience successfully implementing or managing Workday, Oracle, SAP, PeopleSoft, Ultimate Software, Kronos or similar projects at a senior or executive level Other Qualifications Working experience with at least one of the following business areas: Human Resources, Payroll, Time Tracking, Recruiting, Financials Established history of successfully managing issues through resolution and escalation management at both the business owners and executive levels Demonstrated leadership skills and experience with high-level stakeholders. Ability to engage at C-Level An outstanding customer service record Team player with ability to engage across corporate functions (Managing Partners, Customer Support, Professional Services, Development and Product Management) Excellent verbal, presentation and written communication skills, including the ability to chair meetings or host webinars Ability to read, anticipate and assess high stress situations quickly Ability to deal with the stress related to project timeframes and competing priorities. Strong planning and organizational skills (project management experience is a must) Excellent analytical, problem solving, and multitasking skills Ability to work independently, adapt quickly, and maintain a positive attitude This position is based in the Workday Pune office. Candidates must be willing to relocate to Pune. Candidates will be expected to work EMEA shift hours: 01:30PM - 10:30PM (EMEA Daylight Time) / 02:30PM - 11:30PM IST (EMEA Standard Time) to support our EMEA customers. Candidates will be expected to participate in our 24x7 program. Candidates will be expected to work from the office at least 50% of the time. Candidates may need to travel weekly for customer onsite visits and events up to 50% of the time. Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records. Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process! Show more Show less