295 Tam Jobs - Page 4

Job Description The candidate must have strong troubleshooting skills on Database and Database technology products Expertise in Performance issue analysis and providing resolution Guide customer on Oracle Database Best practices Should possess knowledge on implementation and supporting on Database Security Products like Transparent Data Encryption, Redaction, Data Vault, Masking. Possess strong troubleshooting skills on Real Application Cluster Should be able to guide and mentor team of engineers on Database Technology products Should possess knowledge and be able to articulate to customer the use cases of Advanced Compression, In-memory Knowledge on Oracle Enterprise Manager Personal Skills Strong experience in service delivery and/or project management is required. Oracle products and services knowledge will be highly appreciated as well as experience in Oracle HW platforms and OS. Experience on Enterprise Customers is required Excellent communication / relationship building skills Customer focused and results oriented Ability to work under pressure in highly escalated situations Organized with strong attention to detail Decision making / problem solving skills Ability to manage multiple concurrent activities (customer engagements) Highly professional: Ability to deal with senior and exec stakeholders with confidence Strong analytic skills and ability to pre-empt potential risks and issues Career Level - IC4 Responsibilities RESPONSIBILITIES Be the single point of contact within Oracle for the customer, acting as their advocate for the service you are responsible for delivering. The CSS TAM is a customer advocate and must demonstrate customer obsession by placing the client needs first. Provide technical guidance and be part of the customer calls/meeting on adoption of database technology Should possess strong technical skills on Database and DB products to advocate to customer the use cases and guide the customer and team of Oracle CSS Engineers through the lifecycle of Oracle Technology product adoption Manage the contract or delivery engagement as defined by ACS line management, including creating and maintaining accurate documentation Maintain the Oracle business systems to ensure systems are up to date with the correct/current information (resource assignment, timecards, rates, completion estimates, invoice details etc.) to ensure that services are delivered efficiently, invoices are generated in a timely manner and revenues are recognised promptly. Plan and deploy resources to ensure effective delivery within agreed budgetary constraints. Where appropriate create and maintain the ACS service delivery or project plan. Actively manage project forecast, identify risks and issues and opportunity for revenue collection (upside) Accountabilities: Proactively manage the contract delivery to completion / customer acceptance Proactively report on any potential risks / issues that may impact service delivery or customer satisfaction Manage any customer escalation that may arise Ensure all contract-related systems and documentation either required contractually or as part of a program, are up to date and accurate Monitor and report revenue forecast and margin estimates, revenue and margin achievements for each contract Work in line with customer working practices and procedures, if contractually agreed Operate in line with Oracle CSS business processes and procedures Operate in line with Oracle Global and local HR policies and procedures About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Job Description Our customers will measure our contribution to their success based on the value they receive from our services. TAMs are responsible for the overall governance and technical service delivery. They help customers maximize the business value of their Oracle investments, achieving the desired business outcomes while minimizing risk. To do this, TAMs must become trusted advisors to the customer, ensure consistency and quality of deliverables, help customers deliver their IT strategy, overcome challenges and meet business goals, and use leading practices for successful Oracle technology and Cloud deployments and operations. The Services Portfolio includes Managed Services, On-Premise, Hybrid Cloud, Applications, Platforms and Databases (SaaS/PaaS/IaaS), and Security services that TAMs may manage in full or in part. Description The candidate must have strong troubleshooting skills on Database and Database technology products Expertise in Performance issue analysis and providing resolution Guide customer on Oracle Database Best practices Should possess knowledge on implementation and supporting on Database Security Products like Transparent Data Encryption, Redaction, Data Vault, Masking. Possess strong troubleshooting skills on Real Application Cluster Should be able to guide and mentor team of engineers on Database Technology products Should possess knowledge and be able to articulate to customer the use cases of Advanced Compression, In-memory Knowledge on Oracle Enterprise Manager Personal Skills Strong experience in service delivery and/or project management is required. Oracle products and services knowledge will be highly appreciated as well as experience in Oracle HW platforms and OS. Experience on Enterprise Customers is required Excellent communication / relationship building skills Customer focused and results oriented Ability to work under pressure in highly escalated situations Organized with strong attention to detail Decision making / problem solving skills Ability to manage multiple concurrent activities (customer engagements) Highly professional: Ability to deal with senior and exec stakeholders with confidence Strong analytic skills and ability to pre-empt potential risks and issues Database Administrator Responsibilities Experience with Oracle Real Application Clusters (RAC), Data Guard, ASM and RMAN. Monitor, analyze and optimize database performance to ensure high availability and reliability in a RAC Environment. Implementing DR solutions using Oracle Standby Database using Oracle Data Guard. Monitor data backup process and perform data recovery if needs be. Perform database tuning, including SQL query optimization, indexing strategies and resource management. Expert in analyzing Explain Plans, AWR reports, OEM, and other diagnostic tools to identify potential performance bottlenecks. Manage Oracle database instances (installation, configuration, upgrades, and patching). Identify bottlenecks in database systems and propose effective solutions. Cross platform migration and Oracle Datapump utilities. Collaborate with development teams to review and optimize SQL code and schema design. Qualifications: Education: Bachelor’s degree in computer science, IT, or related field. Oracle Database certifications (e.g., OCA, OCP) are preferred. Experience: 8-12 years of hands-on experience with Oracle Database administration and support. Shift : 24*7 Shift working from Client Site @ Kerala. No remote or WFH allowed. Technical Skills: In-depth knowledge of Oracle Database architecture and internals. Proficiency in SQL, PL/SQL, and database performance tuning. Experience with Oracle Real Application Clusters (RAC), Data Guard, ASM and RMAN. Basic knowledge of Cloud (OCI, AWS or AZURE) Experience with Oracle Enterprise Manager (OEM) and monitoring tools. Understanding of database security principles (encryption, user management). Career Level - IC4 Responsibilities Develop and Manage the Oracle Customer Relationships by forming long term customer relationships with key customer contacts. Work is non-routine and complex, involving the application of advanced technical/business skills in area of specialization. Provides direction and mentoring to more junior team members. Understand customer’s industry drivers, organization structure and key stakeholders, key projects and goals, and critical success factors as well as technical infrastructure and roadmap. Work collaboratively with sales, the delivery teams and customers to identify appropriate solutions. Coordinate delivery of Oracle Services, operating as the primary delivery contact to the customer, aiding and facilitating customer communications and activities across other Oracle lines of business. Responsible for delivering to the contracted terms, effective and efficient use of Oracle delivery resources, achieving the contract margin and revenue objectives. Identify and submit delivery leads for new opportunities and contract renewals. Act as a point of contact for any major incidents, responsible for managing communication and customer expectations through resolution. Establish and maintain a delivery governance model with the customer at the management and executive levels. Perform scope and risk management. Contribute to initiatives for Oracle delivery organizational process improvement and tool development. Conduct periodic Service Account Planning and Account Reviews. Be the single point of contact within Oracle for the customer, acting as their advocate for the service you are responsible for delivering. The CSS TAM is a customer advocate and must demonstrate customer obsession by placing the client needs first. Provide technical guidance and be part of the customer calls/meeting on adoption of database technology Should possess strong technical skills on Database and DB products to advocate to customer the use cases and guide the customer and team of Oracle CSS Engineers through the lifecycle of Oracle Technology product adoption Manage the contract or delivery engagement as defined by ACS line management, including creating and maintaining accurate documentation Maintain the Oracle business systems to ensure systems are up to date with the correct/current information (resource assignment, timecards, rates, completion estimates, invoice details etc.) to ensure that services are delivered efficiently, invoices are generated in a timely manner and revenues are recognised promptly. Plan and deploy resources to ensure effective delivery within agreed budgetary constraints. Where appropriate create and maintain the ACS service delivery or project plan. Actively manage project forecast, identify risks and issues and opportunity for revenue collection (upside) Accountabilities: Proactively manage the contract delivery to completion / customer acceptance Proactively report on any potential risks / issues that may impact service delivery or customer satisfaction Manage any customer escalation that may arise Ensure all contract-related systems and documentation either required contractually or as part of a program, are up to date and accurate Monitor and report revenue forecast and margin estimates, revenue and margin achievements for each contract Work in line with customer working practices and procedures, if contractually agreed Operate in line with Oracle CSS business processes and procedures Operate in line with Oracle Global and local HR policies and procedures About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Job Description Our customers will measure our contribution to their success based on the value they receive from our services. TAMs are responsible for the overall governance and technical service delivery. They help customers maximize the business value of their Oracle investments, achieving the desired business outcomes while minimizing risk. To do this, TAMs must become trusted advisors to the customer, ensure consistency and quality of deliverables, help customers deliver their IT strategy, overcome challenges and meet business goals, and use leading practices for successful Oracle technology and Cloud deployments and operations. The Services Portfolio includes Managed Services, On-Premise, Hybrid Cloud, Applications, Platforms and Databases (SaaS/PaaS/IaaS), and Security services that TAMs may manage in full or in part. Responsibilities Develop and Manage the Oracle Customer Relationships by forming long term customer relationships with key customer contacts. Work is non-routine and complex, involving the application of advanced technical/business skills in area of specialization. Provides direction and mentoring to more junior team members. Understand customer’s industry drivers, organization structure and key stakeholders, key projects and goals, and critical success factors as well as technical infrastructure and roadmap. Work collaboratively with sales, the delivery teams and customers to identify appropriate solutions. Coordinate delivery of Oracle Services, operating as the primary delivery contact to the customer, aiding and facilitating customer communications and activities across other Oracle lines of business. Responsible for delivering to the contracted terms, effective and efficient use of Oracle delivery resources, achieving the contract margin and revenue objectives. Identify and submit delivery leads for new opportunities and contract renewals. Act as a point of contact for any major incidents, responsible for managing communication and customer expectations through resolution. Establish and maintain a delivery governance model with the customer at the management and executive levels. Perform scope and risk management. Contribute to initiatives for Oracle delivery organizational process improvement and tool development. Conduct periodic Service Account Planning and Account Reviews. Qualifications Career Level - IC4 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Job Description Our customers will measure our contribution to their success based on the value they receive from our services. TAMs are responsible for the overall governance and technical service delivery. They help customers maximize the business value of their Oracle investments, achieving the desired business outcomes while minimizing risk. To do this, TAMs must become trusted advisors to the customer, ensure consistency and quality of deliverables, help customers deliver their IT strategy, overcome challenges and meet business goals, and use leading practices for successful Oracle technology and Cloud deployments and operations. The Services Portfolio includes Managed Services, On-Premise, Hybrid Cloud, Applications, Platforms and Databases (SaaS/PaaS/IaaS), and Security services that TAMs may manage in full or in part. Responsibilities Develop and Manage the Oracle Customer Relationships by forming long term customer relationships with key customer contacts. Work is non-routine and complex, involving the application of advanced technical/business skills in area of specialization. Provides direction and mentoring to more junior team members. Understand customer’s industry drivers, organization structure and key stakeholders, key projects and goals, and critical success factors as well as technical infrastructure and roadmap. Work collaboratively with sales, the delivery teams and customers to identify appropriate solutions. Coordinate delivery of Oracle Services, operating as the primary delivery contact to the customer, aiding and facilitating customer communications and activities across other Oracle lines of business. Responsible for delivering to the contracted terms, effective and efficient use of Oracle delivery resources, achieving the contract margin and revenue objectives. Identify and submit delivery leads for new opportunities and contract renewals. Act as a point of contact for any major incidents, responsible for managing communication and customer expectations through resolution. Establish and maintain a delivery governance model with the customer at the management and executive levels. Perform scope and risk management. Contribute to initiatives for Oracle delivery organizational process improvement and tool development. Conduct periodic Service Account Planning and Account Reviews. Qualifications Career Level - IC4 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Role - AVTV - Offline Media Summary – · Skills Required – TV Activation ( BARC) · Location – Mumbai, Pune, Gurgaon, Chennai, Bangalore, Coimbatore · Experience range – 3+ Year's · Shift timings – Rotational & US ( flexible ) / Hybrid Job Responsibilities – • TV planning - Use secondary data Software (BARC G MAP) to arrive at actionable solution. • Media buying - Negotiated advantageous contracts with media vendors, ensuring the most effective use of budget resources. • Client solutions - Campaign tracking, evaluation and reporting on ongoing client activities. Presenting the pre G post campaign analysis in • TV Planning - Develop G execute the new media Plans strategy By using data sites (BARC G TAM) • Digital Planning - Develop, execute G optimize the digital planning by using (Comscore, Google Insider, GWI) G Execute On Meta, Google G Youtube. • Biddable & Influencer Marketing - Drive Brand awareness G consideration campaign on YouTube, Meta G other channels. With Paid Online Campaigns and Influencer marketing Campaigns. Requirements – -Experience – 1 year to 2 years minimum. -Tools knowledge –TV planning knowledge, BARC knowledge required. Excel knowledge is a mandatory requirement. -Communication skills should be good as they will be working for German clients. -Confident -Should be good with making reports for TV Notice period criteria – Immediate to 45 Days Email to – hello@whizzhr.com Show more Show less

JOB DESCRIPTION Oracle Cloud Infrastructure Technical Account Manager (TAM) Our Team Oracle Customer Success Services (CSS) enable organizations to leverage their Oracle investments to extend into the cloud with greater value, choice, and confidence. Oracle delivers enterprise-grade, end-to-end managed cloud services across its broad portfolio of business applications, middleware, database, and hardware technologies. Oracle Customer Success Services has industry-leading expertise with the highest customer satisfaction to support customer business every step of the way. Part of our growth strategy, we are recruiting an experienced Technical Account Manager (TAM) with extensive service delivery / operations background with Oracle products. (OCI, ExaCS) Our Ideal Candidate: Our ideal candidate will typically be expected to demonstrate the following attributes: Good technical knowledge in Oracle Cloud Infrastructure Knowledge & working experience in ExaCS Understanding of Technical architecture landscape Should have a strong customer facing skills Ability to multitask, maintain composure in high-stress/high-visibility situations and change priority as needed to accommodate very dynamic business. Excellent team player, willing to learn new technologies Strong organization skills, detail oriented & communication skills. . University degree, with post graduate technical or management qualifications or other relevant experience. OCI Certified / ITIL Foundation Certification in IT Service Management Your Qualifications: The candidate should have 12+ years of IT experience which includes Service Delivery Management experience and have a track record in collaborating with large-scale global teams. High commitment with his/her customers is must. The role will be based out of Bangalore/NCR/Mumbai Career Level - IC4 RESPONSIBILITIES Your Responsibilities Key tasks include, but are not limited to, the following: SCOPE: Manage service delivery activities for customer’s Oracle Cloud Infrastructure setup Represent as a single point of contact between customer & Oracle. Manage the service delivery through virtual team of resources from multiple XLOBs Establish priorities & Service growth plans for customers aligned to Oracle’s Cloud Strategy. ACCOUNTABILITIES Customer handover from Service Desk & Customer Introduction Schedule & Deliver Service Kickoff with Customer & Internal Stakeholders Prepare the Joint Contact & Escalation Guide (JC&EG) Request for Cloud Delivery Architect (CDA) to be assigned for Discovery of customer environment in OCI CSS Problem Management Notification Customer Information Setup in Fusion CX (Internal tool) Digital Learning – My Learn Admin Account Setup RESPONSIBILITIES Prepare & deliver Monthly Service Reviews to customer Monthly Incident Analysis Reports – Trend Analysis & Status of Remediation Deliver Quarterly SVRs Act as Incident Communicator during Major Incidents Join/Co-host External War Room with Service Desk and customer Responsible for sharing RCA with customer & Remediation follow-up Responsible to track & Report Digital Learning Consumption in OCI Analyze OCI cost consumption data and report findings to customer Coordinate with XLOBs during any Major incidents to drive incident resolution Issue and Risk Management Escalation Management Technical Expertise: Cloud Infrastructure Knowledge: Proficient in Oracle Cloud Infrastructure. Experienced in ExaCS. Knowhow of OCI network architecture Tech Skills: MAA, Disaster Recovery, Security, Backups, Compliance, Capacity Planning Oracle Cloud Certification: Foundation, Associate Architect Soft Skills: Able to consider diverse perspectives Ability to articulate and translate customer needs into solutions. Demonstrates creativity and innovativeness. Stakeholder management: Strong ability to manage stakeholders effectively. Customer management: Strong ability to manage customer expectations Excellent communication abilities Ability to communicate with virtual XLOB team(s) Ability to lead and drive technical discussions related to Oracle Cloud Infrastructure QUALIFICATIONS Career Level - IC4 ABOUT US As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

JOB DESCRIPTION Oracle Cloud Infrastructure Technical Account Manager (TAM) Our Team Oracle Customer Success Services (CSS) enable organizations to leverage their Oracle investments to extend into the cloud with greater value, choice, and confidence. Oracle delivers enterprise-grade, end-to-end managed cloud services across its broad portfolio of business applications, middleware, database, and hardware technologies. Oracle Customer Success Services has industry-leading expertise with the highest customer satisfaction to support customer business every step of the way. Part of our growth strategy, we are recruiting an experienced Technical Account Manager (TAM) with extensive service delivery / operations background with Oracle products. (OCI, ExaCS) Our Ideal Candidate: Our ideal candidate will typically be expected to demonstrate the following attributes: Good technical knowledge in Oracle Cloud Infrastructure Knowledge & working experience in ExaCS Understanding of Technical architecture landscape Should have a strong customer facing skills Ability to multitask, maintain composure in high-stress/high-visibility situations and change priority as needed to accommodate very dynamic business. Excellent team player, willing to learn new technologies Strong organization skills, detail oriented & communication skills. . University degree, with post graduate technical or management qualifications or other relevant experience. OCI Certified / ITIL Foundation Certification in IT Service Management Your Qualifications: The candidate should have 12+ years of IT experience which includes Service Delivery Management experience and have a track record in collaborating with large-scale global teams. High commitment with his/her customers is must. The role will be based out of Bangalore/NCR/Mumbai Career Level - IC4 RESPONSIBILITIES Your Responsibilities Key tasks include, but are not limited to, the following: SCOPE: Manage service delivery activities for customer’s Oracle Cloud Infrastructure setup Represent as a single point of contact between customer & Oracle. Manage the service delivery through virtual team of resources from multiple XLOBs Establish priorities & Service growth plans for customers aligned to Oracle’s Cloud Strategy. ACCOUNTABILITIES Customer handover from Service Desk & Customer Introduction Schedule & Deliver Service Kickoff with Customer & Internal Stakeholders Prepare the Joint Contact & Escalation Guide (JC&EG) Request for Cloud Delivery Architect (CDA) to be assigned for Discovery of customer environment in OCI CSS Problem Management Notification Customer Information Setup in Fusion CX (Internal tool) Digital Learning – My Learn Admin Account Setup RESPONSIBILITIES Prepare & deliver Monthly Service Reviews to customer Monthly Incident Analysis Reports – Trend Analysis & Status of Remediation Deliver Quarterly SVRs Act as Incident Communicator during Major Incidents Join/Co-host External War Room with Service Desk and customer Responsible for sharing RCA with customer & Remediation follow-up Responsible to track & Report Digital Learning Consumption in OCI Analyze OCI cost consumption data and report findings to customer Coordinate with XLOBs during any Major incidents to drive incident resolution Issue and Risk Management Escalation Management Technical Expertise: Cloud Infrastructure Knowledge: Proficient in Oracle Cloud Infrastructure. Experienced in ExaCS. Knowhow of OCI network architecture Tech Skills: MAA, Disaster Recovery, Security, Backups, Compliance, Capacity Planning Oracle Cloud Certification: Foundation, Associate Architect Soft Skills: Able to consider diverse perspectives Ability to articulate and translate customer needs into solutions. Demonstrates creativity and innovativeness. Stakeholder management: Strong ability to manage stakeholders effectively. Customer management: Strong ability to manage customer expectations Excellent communication abilities Ability to communicate with virtual XLOB team(s) Ability to lead and drive technical discussions related to Oracle Cloud Infrastructure QUALIFICATIONS Career Level - IC4 ABOUT US As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

JOB DESCRIPTION Oracle Cloud Infrastructure Technical Account Manager (TAM) Our Team Oracle Customer Success Services (CSS) enable organizations to leverage their Oracle investments to extend into the cloud with greater value, choice, and confidence. Oracle delivers enterprise-grade, end-to-end managed cloud services across its broad portfolio of business applications, middleware, database, and hardware technologies. Oracle Customer Success Services has industry-leading expertise with the highest customer satisfaction to support customer business every step of the way. Part of our growth strategy, we are recruiting an experienced Technical Account Manager (TAM) with extensive service delivery / operations background with Oracle products. (OCI, ExaCS) Our Ideal Candidate: Our ideal candidate will typically be expected to demonstrate the following attributes: Good technical knowledge in Oracle Cloud Infrastructure Knowledge & working experience in ExaCS Understanding of Technical architecture landscape Should have a strong customer facing skills Ability to multitask, maintain composure in high-stress/high-visibility situations and change priority as needed to accommodate very dynamic business. Excellent team player, willing to learn new technologies Strong organization skills, detail oriented & communication skills. . University degree, with post graduate technical or management qualifications or other relevant experience. OCI Certified / ITIL Foundation Certification in IT Service Management Your Qualifications: The candidate should have 12+ years of IT experience which includes Service Delivery Management experience and have a track record in collaborating with large-scale global teams. High commitment with his/her customers is must. The role will be based out of Bangalore/NCR/Mumbai Career Level - IC4 RESPONSIBILITIES Your Responsibilities Key tasks include, but are not limited to, the following: SCOPE: Manage service delivery activities for customer’s Oracle Cloud Infrastructure setup Represent as a single point of contact between customer & Oracle. Manage the service delivery through virtual team of resources from multiple XLOBs Establish priorities & Service growth plans for customers aligned to Oracle’s Cloud Strategy. ACCOUNTABILITIES Customer handover from Service Desk & Customer Introduction Schedule & Deliver Service Kickoff with Customer & Internal Stakeholders Prepare the Joint Contact & Escalation Guide (JC&EG) Request for Cloud Delivery Architect (CDA) to be assigned for Discovery of customer environment in OCI CSS Problem Management Notification Customer Information Setup in Fusion CX (Internal tool) Digital Learning – My Learn Admin Account Setup RESPONSIBILITIES Prepare & deliver Monthly Service Reviews to customer Monthly Incident Analysis Reports – Trend Analysis & Status of Remediation Deliver Quarterly SVRs Act as Incident Communicator during Major Incidents Join/Co-host External War Room with Service Desk and customer Responsible for sharing RCA with customer & Remediation follow-up Responsible to track & Report Digital Learning Consumption in OCI Analyze OCI cost consumption data and report findings to customer Coordinate with XLOBs during any Major incidents to drive incident resolution Issue and Risk Management Escalation Management Technical Expertise: Cloud Infrastructure Knowledge: Proficient in Oracle Cloud Infrastructure. Experienced in ExaCS. Knowhow of OCI network architecture Tech Skills: MAA, Disaster Recovery, Security, Backups, Compliance, Capacity Planning Oracle Cloud Certification: Foundation, Associate Architect Soft Skills: Able to consider diverse perspectives Ability to articulate and translate customer needs into solutions. Demonstrates creativity and innovativeness. Stakeholder management: Strong ability to manage stakeholders effectively. Customer management: Strong ability to manage customer expectations Excellent communication abilities Ability to communicate with virtual XLOB team(s) Ability to lead and drive technical discussions related to Oracle Cloud Infrastructure QUALIFICATIONS Career Level - IC4 ABOUT US As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

JOB DESCRIPTION Oracle Cloud Infrastructure Technical Account Manager (TAM) Our Team Oracle Customer Success Services (CSS) enable organizations to leverage their Oracle investments to extend into the cloud with greater value, choice, and confidence. Oracle delivers enterprise-grade, end-to-end managed cloud services across its broad portfolio of business applications, middleware, database, and hardware technologies. Oracle Customer Success Services has industry-leading expertise with the highest customer satisfaction to support customer business every step of the way. Part of our growth strategy, we are recruiting an experienced Technical Account Manager (TAM) with extensive service delivery / operations background with Oracle products. (OCI, ExaCS) Our Ideal Candidate: Our ideal candidate will typically be expected to demonstrate the following attributes: Good technical knowledge in Oracle Cloud Infrastructure Knowledge & working experience in ExaCS Understanding of Technical architecture landscape Should have a strong customer facing skills Ability to multitask, maintain composure in high-stress/high-visibility situations and change priority as needed to accommodate very dynamic business. Excellent team player, willing to learn new technologies Strong organization skills, detail oriented & communication skills. . University degree, with post graduate technical or management qualifications or other relevant experience. OCI Certified / ITIL Foundation Certification in IT Service Management Your Qualifications: The candidate should have 12+ years of IT experience which includes Service Delivery Management experience and have a track record in collaborating with large-scale global teams. High commitment with his/her customers is must. The role will be based out of Bangalore/NCR/Mumbai Career Level - IC4 RESPONSIBILITIES Your Responsibilities Key tasks include, but are not limited to, the following: SCOPE: Manage service delivery activities for customer’s Oracle Cloud Infrastructure setup Represent as a single point of contact between customer & Oracle. Manage the service delivery through virtual team of resources from multiple XLOBs Establish priorities & Service growth plans for customers aligned to Oracle’s Cloud Strategy. ACCOUNTABILITIES Customer handover from Service Desk & Customer Introduction Schedule & Deliver Service Kickoff with Customer & Internal Stakeholders Prepare the Joint Contact & Escalation Guide (JC&EG) Request for Cloud Delivery Architect (CDA) to be assigned for Discovery of customer environment in OCI CSS Problem Management Notification Customer Information Setup in Fusion CX (Internal tool) Digital Learning – My Learn Admin Account Setup RESPONSIBILITIES Prepare & deliver Monthly Service Reviews to customer Monthly Incident Analysis Reports – Trend Analysis & Status of Remediation Deliver Quarterly SVRs Act as Incident Communicator during Major Incidents Join/Co-host External War Room with Service Desk and customer Responsible for sharing RCA with customer & Remediation follow-up Responsible to track & Report Digital Learning Consumption in OCI Analyze OCI cost consumption data and report findings to customer Coordinate with XLOBs during any Major incidents to drive incident resolution Issue and Risk Management Escalation Management Technical Expertise: Cloud Infrastructure Knowledge: Proficient in Oracle Cloud Infrastructure. Experienced in ExaCS. Knowhow of OCI network architecture Tech Skills: MAA, Disaster Recovery, Security, Backups, Compliance, Capacity Planning Oracle Cloud Certification: Foundation, Associate Architect Soft Skills: Able to consider diverse perspectives Ability to articulate and translate customer needs into solutions. Demonstrates creativity and innovativeness. Stakeholder management: Strong ability to manage stakeholders effectively. Customer management: Strong ability to manage customer expectations Excellent communication abilities Ability to communicate with virtual XLOB team(s) Ability to lead and drive technical discussions related to Oracle Cloud Infrastructure QUALIFICATIONS Career Level - IC4 ABOUT US As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

JOB DESCRIPTION Oracle Cloud Infrastructure Technical Account Manager (TAM) Our Team Oracle Customer Success Services (CSS) enable organizations to leverage their Oracle investments to extend into the cloud with greater value, choice, and confidence. Oracle delivers enterprise-grade, end-to-end managed cloud services across its broad portfolio of business applications, middleware, database, and hardware technologies. Oracle Customer Success Services has industry-leading expertise with the highest customer satisfaction to support customer business every step of the way. Part of our growth strategy, we are recruiting an experienced Technical Account Manager (TAM) with extensive service delivery / operations background with Oracle products. (OCI, ExaCS) Our Ideal Candidate: Our ideal candidate will typically be expected to demonstrate the following attributes: Good technical knowledge in Oracle Cloud Infrastructure Knowledge & working experience in ExaCS Understanding of Technical architecture landscape Should have a strong customer facing skills Ability to multitask, maintain composure in high-stress/high-visibility situations and change priority as needed to accommodate very dynamic business. Excellent team player, willing to learn new technologies Strong organization skills, detail oriented & communication skills. . University degree, with post graduate technical or management qualifications or other relevant experience. OCI Certified / ITIL Foundation Certification in IT Service Management Your Qualifications: The candidate should have 12+ years of IT experience which includes Service Delivery Management experience and have a track record in collaborating with large-scale global teams. High commitment with his/her customers is must. The role will be based out of Bangalore/NCR/Mumbai Career Level - IC4 RESPONSIBILITIES Your Responsibilities Key tasks include, but are not limited to, the following: SCOPE: Manage service delivery activities for customer’s Oracle Cloud Infrastructure setup Represent as a single point of contact between customer & Oracle. Manage the service delivery through virtual team of resources from multiple XLOBs Establish priorities & Service growth plans for customers aligned to Oracle’s Cloud Strategy. ACCOUNTABILITIES Customer handover from Service Desk & Customer Introduction Schedule & Deliver Service Kickoff with Customer & Internal Stakeholders Prepare the Joint Contact & Escalation Guide (JC&EG) Request for Cloud Delivery Architect (CDA) to be assigned for Discovery of customer environment in OCI CSS Problem Management Notification Customer Information Setup in Fusion CX (Internal tool) Digital Learning – My Learn Admin Account Setup RESPONSIBILITIES Prepare & deliver Monthly Service Reviews to customer Monthly Incident Analysis Reports – Trend Analysis & Status of Remediation Deliver Quarterly SVRs Act as Incident Communicator during Major Incidents Join/Co-host External War Room with Service Desk and customer Responsible for sharing RCA with customer & Remediation follow-up Responsible to track & Report Digital Learning Consumption in OCI Analyze OCI cost consumption data and report findings to customer Coordinate with XLOBs during any Major incidents to drive incident resolution Issue and Risk Management Escalation Management Technical Expertise: Cloud Infrastructure Knowledge: Proficient in Oracle Cloud Infrastructure. Experienced in ExaCS. Knowhow of OCI network architecture Tech Skills: MAA, Disaster Recovery, Security, Backups, Compliance, Capacity Planning Oracle Cloud Certification: Foundation, Associate Architect Soft Skills: Able to consider diverse perspectives Ability to articulate and translate customer needs into solutions. Demonstrates creativity and innovativeness. Stakeholder management: Strong ability to manage stakeholders effectively. Customer management: Strong ability to manage customer expectations Excellent communication abilities Ability to communicate with virtual XLOB team(s) Ability to lead and drive technical discussions related to Oracle Cloud Infrastructure QUALIFICATIONS Career Level - IC4 ABOUT US As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Global Marketing Strategy & Insights Manager Location: India (remote) Business Unit: Thermal Ceramics Are you a data-driven thinker who s passionate about turning insights into impactful business strategies? Do you thrive at the intersection of analytics, digital marketing, and global operations? Join us as our Global Marketing Strategy & Insights Manager and help shape the future of marketing within our Thermal Ceramics division. About the Role As the Global Marketing Strategy & Insights Manager , you ll play a pivotal role in enabling strategic decision-making across our global business. You ll work closely with senior leadership , providing clear, data-backed insights that inform some of the most important decisions in the organization from identifying growth opportunities and improving market positioning, to supporting long-term investment and product portfolio strategies. This is a highly cross-functional role that bridges marketing, strategy, analytics, and digital engagement. You ll collaborate with Global Product Managers, regional marketing teams, and the global data team to deliver insights that directly support business-critical initiatives. Responsibilities What you ll be doing: Deliver actionable insights that help senior leaders make key business decisions. Analyse market trends, customer behaviours, and product performance to identify strategic growth opportunities. Lead the development and maintenance of TAM, SAM, and SOM models across business segments. Partner with the Global Data Team to create dashboards and tools that drive performance and strategic clarity. Maintain and grow a competitor intelligence database, providing insight into pricing, positioning, and market dynamics. Coordinate global digital marketing efforts and ensure alignment with business strategy and brand guidelines. Drive content strategy and social media engagement across global platforms. Support product launches, marketing performance tracking, and strategic planning across the organization. Qualifications What youll bring: Degree in Marketing, Business, Economics, Engineering or a related field. A Master s degree is a plus. Strong background in market intelligence , data analytics , or business insights . Advanced skills in Excel , Power BI , Tableau , or similar tools. Experience in digital marketing , social media strategy, and content planning. Background in a B2B and cross-cultural environment; experience in the engineering or manufacturing sector is a plus. Clear, confident communicator who can turn complex data into impactful insights. Experience in strategic marketing is a strong plus, but not essential. Why join us? Morgan Advanced Materials is a global leader in materials science and engineering. Our Thermal Ceramics business helps make energy systems, industrial processes, and transportation more efficient and sustainable. You ll be part of a collaborative team with the freedom to make an impact working across borders, business units, and ideas. We re committed to building a diverse and inclusive team. If you re excited by this role but don t meet every single requirement we d still love to hear from you. We value ambition, innovation, and integrity in all we do. Morgan Advanced Materials is a business rich in history and innovation. Founded in the UK in 1856, we have grown into a global organisation with 70 sites in 18 countries. Our model to serve our customers where they need us has led to a diversified product range using our unparalleled expertise in ceramic and carbon materials, which we exploit to solve difficult problems for our customers across a diverse range of markets. We are a purpose driven organisation. Our purpose is to use advanced materials to make the world more sustainable and to improve the quality of life. We deliver on that purpose through the products that we make, and the way that we make them. The Thermal Ceramics division designs, manufactures and installs a broad range of thermal insulation products that significantly reduce energy consumption and emissions in a variety of high temperature processing applications. Our product offering is extensive and covers application needs from Industrial to Commercial markets. Key Figures: Revenue 1,114.7m (2023), ~8,500 employees, manufacturing in 20+ countries, and a global customer portfolio. A UK PLC with head office located in Windsor, Berkshire UK. Listed on London Stock Exchange; Member of the FTSE 250 Index. Morgan Advanced Materials is an EEO/AA/M/W/D/V Employer Ind-1

Technical Account Manager What you can expect You will specifically support our customers within Zoom s Premier Support and Technical Account Management team. This function discovers, develops and maintains strategic partnerships with select enterprise customers. The TAM ensures the customers success with Zoom products and services, and delivers customer satisfaction and happiness. About the Team The TAM team plays a crucial role in improving the customer experience within Zoom. We build relationships, encourage product usage, and act as dedicated technical consultants for customers. We provide our customers with useful resources that will enable them to succeed with our solutions, we effectively manage internal procedures and work across departments. Our success is achieved by consistently implementing the strategies with a commitment to excellence. What we re looking for Have a Bachelors in Engineering/Computer Science/Technology or have equivalent work experience, 5+ years experience in a customer-facing technical role. Have proficiency in English and Hindi. Knowledge of Telugu is a bonus. Understand Zoom partner and ecosystem partners, products and applications. Have some prior experience with Contact Center. Be customer obsessed, with a proactive approach to build trust and provide best-in-class customer satisfaction. Have project management experience, working within large/enterprise level and Telco space. Including to articulating complex technical topics and diplomatically address customer concerns. Have experience with workspace reservation software. Have experience in troubleshooting network problems, firewalls, NAT etc. Have a Solid understanding of IP Telephony, SIP or H323, and Audio/Video codecs. Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. Benefits About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment At Zoom, we believe great work happens when people feel supported and empowered. We re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know we re here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed. #LI-Remote

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World’s Most Innovative Company according to Forbes, and one of Fortune’s 100 Best Companies to Work six years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us!The Customer Success team is looking for a driven and detail oriented CSM You will have responsibility for a small number of assigned accounts, maintaining a single-minded focus to ensure clients are extracting the most value out of their Salesforce investment. The TAM will have a track record in translating complex technical issues into tangible solutions. Collaboration with our most strategic customers is a main responsibility, demonstrating extensive knowledge of the Salesforce platform. You will forge relationships with your customers, developing a deep technical understanding of their Salesforce implementation, share technical standard methodologies and act as point of contact for any major incidents, handling the customer’s expectations and communications through resolution of such incidents.The ideal CSM is a great teammate, enjoys complex challenges, exhibits professionalism, is dedicated to meeting and exceeding expectations, building relationships, has strong collaboration skills, is able to learn new technologies quickly and uses their time efficiently. The TAM will likely be required to travel to customer sites and may need to be available for some after-hour or weekend coverage depending on the customer’s needs. Responsibilities Function as the Commerce Cloud Subject Matter Expert (SME) for the technical and operational configuration (and needs) of the customer. Attain Trusted Advisor status by developing relationships with key collaborators, site owners & administrators. Work closely with the customer to prepare for peak periods and high traffic sales events by assisting with load & performance testing, configuration and tuning. Provide proactive Communications in the event of a service degradation or disruption. Participate in issues and act as an advocate for customers during the triage and resolution of high severity cases, driving business reliability and customer satisfaction Conduct regular checkpoint calls with the customer to review Commerce Cloud releases, performance trends, status of support cases and key projects. Responsible for the coordination of multi-functional resources (from Support, Engineering, Client Services) to support the customers with the resolution of technical issues. Provide timely account or issue executive level summary status reports both internally and to the customer. Coordinate and work closely with the Commerce Cloud Success Manager to ensure tight coordination and alignment on all aspects of account management and communication including Quarterly Success Reviews. Identify and advocate for customer products needs with Salesforce Technology and Product teams. Proactive liaison and focal point into Salesforce Technology and Product teams and Technical Support Team, to address product feature/technical hurdles. Forewarn customers of technology changes or potential disruptions to their service and advise on mitigation strategies. Assist in driving follow-up/completion of recommendations provided as part of technical Accelerators. Assist customers with finding solutions via the Commerce Cloud Partner Community or other service offerings that may benefit the customer. Contribute and collaborate internally to the Salesforce team, share knowledge and standard methodologies with team members, contribute to internal projects and initiatives and serve as Subject Matter Expert (SME) for specific technical or process areas. Minimum qualifications: Minimum of 8 years relevant work experience in one or more of the following: Technical Account Management, Project or Program Management, Development, or Technical Services/Architect roles. Demonstrating technical expertise in Salesforce Commerce Cloud, Customisation, Implementation, Product knowledge, Major releases of Salesforce, Different Clouds knowledge, etc.) . Strong consulting skills and validated ability to drive business value, facilitate discussions, handle objections, and influence C-level conversations. Candidates currently in roles such as Salesforce Commerce Cloud Technical Architect, Salesforce Commerce Cloud Solution Architect, Salesforce Commerce Cloud Business Analyst, Salesforce Commerce Cloud Functional Consultant, Salesforce Commerce Cloud Technical Lead, Salesforce Commerce Cloud Technical Account Manager, Salesforce Commerce Cloud Team Lead, or Salesforce Commerce Cloud Senior Technical Consultant —with a strong ability to manage customer relationships—are encouraged to apply for this position. Flexibility to work in AMER / APAC hours is must Salesforce Commerce Cloud certifications Experience with Salesforce Commerce Cloud preferred (former Demandware Commerce). eCommerce knowledge is a plus Ability to prioritize, multi-task, and perform effectively under pressure. Experience with cloud computing technologies; SOA, application servers, middleware, enterprise application integrations, databases, security, performance & scalability – ideally in eCommerce or similar applications (ERP, CRM) in a SaaS environment Experienced with providing consulting or support to large scale, enterprise level accounts with technically complex configurations and high volumes of transactions/load Ability to effectively lead efforts to handle complex customer requests and escalations within a multi-functional team Good communication skills with demonstrated ability to effectively communicate and influence at all levels of an organization, including executive level Skills for both analyzing technical concepts and translating them into business terms, and for mapping business requirements into technical features. Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form . Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Join Us as Technical Product Manager, Intermodal Are you ready to make a significant impact in the dynamic world of Supply Chain Asset Tracking and Intelligence? ORBCOMM, a market leader in this area, is looking for a Technical Product Manager who thrives in a fast-paced, agile setting. We want you to transform your ideas into action and drive our mission forward. Why You’ll Love Working Here In this high-impact role, you will be responsible for defining and executing the product vision and strategy for our Intermodal product portfolio, enabling our clients to run more efficient fleets and deliver their cargo on time and on budget. You will collaborate closely with Customers, Product Managers, Engineering, Sales, and external stakeholders to shape the success of your product line and drive revenue growth. With a flexible hybrid working schedule, you can enjoy the best of both worlds—engaging in-person collaboration at our Hyderabad office, while also enjoying the autonomy and comfort of remote work. What You’ll Do: Product Management and Roadmap Collaborate with product managers and stakeholders to identify customer needs, use cases, user personas Translate customer needs into product requirements, user experience and interface requirements. Write epics, user stories, acceptance criteria; develop user journey workflows; co-ordinate with design team to develop wireframes. Identify technical product gaps, articulate new features, monitor and analyze product performance, using data-driven insights to inform decision-making and continuous improvement. Innovate with new product offerings and differentiated feature sets. Develop and own the product roadmap. Project Management Key stakeholder in product development cycle, project planning and managing product backlog. Prioritize stories, groom engineering team, review finished product, collect customer feedback and iterate. Collaborate with cross functional teams, provide product related content across project phases. Act as the primary point of contact for all product-related inquiries and issue. Customer, Competition, Market Be obsessed with our customers – know who they are, their needs and pain points, understand why they trust certain products and not others. Compile and summarize competition offerings, features set and anticipate future capabilities. Capture market dynamics and build TAM/SAM/SOM models. Business and Go-to-Market Collaborate and develop technical product documentation (internal & external) including user guides, manuals, and datasheet, etc. Develop product-related content to support marketing & sales account management teams. Who You Are: You’re a strategic thinker with a knack for operational excellence, ready to tackle multiple priorities with agility and grace. Experience: 3+ years of experience in Product Management with overall 5+ years of experience. Key Skills I: a) write product requirements, b) identify use cases, product features c) develop product roadmaps. Key Skills II: Good understanding of product management practices, frameworks, agile/scrum methodologies. Communication Skills: Excellent written and verbal communication, presentation, and training skills. Analytical Skills: Strong problem-solving and analytical ability. Travel: Willingness to travel to customer and non-customer sites (10%-20%). An inspiring portfolio showcasing products you have successfully grown in market share and revenue. What Makes a Difference This role requires a self-starter who can thrive in a fast-paced, high-pressure environment. Must be a team-player, fast-learner, and can work with cross-functional teams. Entrepreneurial mindset, hands-on attitude, ability to manage uncertainty. Background in the logistics industry, with knowledge of assets that move goods across Rail, Road and Maritime. Understanding of data management, analytics, and integration technologies (e.g., ETL, data warehousing, BI tools, APIs). Experience across product types: hardware, software, web applications, cloud mobile platforms, About Us: At ORBCOMM, we’re pioneers in IoT technology, that drives innovation and empowers our clients to make data-driven decisions. Our industry-leading solutions enable customers to boost productivity, streamline operations and increase their bottom line. With over 30 years of experience and the most comprehensive solution portfolio in the industry, we enable the management of millions of assets worldwide across diverse sectors including transportation, heavy industries, satellite, and maritime. Discover how ORBCOMM is transforming industries and unlocking the potential of data to drive meaningful change by visiting us at www.orbcomm.com! Ready to Join Us? We believe that our people are our greatest asset. Your skills and passion can help us achieve remarkable things! If you’re seeking a thrilling career opportunity in a vibrant, growth-oriented environment, ORBCOMM is the perfect fit for you. We are committed to building a diverse and inclusive workplace and appreciate all applicants for their interest in joining our team. Only candidates selected for an interview will be contacted. At ORBCOMM, we are also dedicated to ensuring accessibility and are pleased to offer accommodations for individuals with disabilities upon request throughout all aspects of the selection process.

Data Architect Kadel Labs is a leading IT services company delivering top-quality technology solutions since 2017, focused on enhancing business operations and productivity through tailored, scalable, and future-ready solutions. With deep domain expertise and a commitment to innovation, we help businesses stay ahead of technological trends. As a CMMI Level 3 and ISO 27001:2022 certified company, we ensure best-in-class process maturity and information security, enabling organizations to achieve their digital transformation goals with confidence and efficiency. Experience: 10+ Yrs Location: Udaipur , Jaipur,Bangalore Domain: Telecom Job Description: We are seeking an experienced Telecom Data Architect to join our team. In this role, you will be responsible for designing comprehensive data architecture and technical solutions specifically for telecommunications industry challenges, leveraging TMforum frameworks and modern data platforms. You will work closely with customers, and technology partners to deliver data solutions that address complex telecommunications business requirements including customer experience management, network optimization, revenue assurance, and digital transformation initiatives. Key Responsibilities: Design and articulate enterprise-scale telecom data architectures incorporating TMforum standards and frameworks, including SID (Shared Information/Data Model), TAM (Telecom Application Map), and eTOM (enhanced Telecom Operations Map) Develop comprehensive data models aligned with TMforum guidelines for telecommunications domains such as Customer, Product, Service, Resource, and Partner management Create data architectures that support telecom-specific use cases including customer journey analytics, network performance optimization, fraud detection, and revenue assurance Design solutions leveraging Microsoft Azure and Databricks for telecom data processing and analytics Conduct technical discovery sessions with telecom clients to understand their OSS/BSS architecture, network analytics needs, customer experience requirements, and digital transformation objectives Design and deliver proof of concepts (POCs) and technical demonstrations showcasing modern data platforms solving real-world telecommunications challenges Create comprehensive architectural diagrams and implementation roadmaps for telecom data ecosystems spanning cloud, on-premises, and hybrid environments Evaluate and recommend appropriate big data technologies, cloud platforms, and processing frameworks based on telecom-specific requirements and regulatory compliance needs. Design data governance frameworks compliant with telecom industry standards and regulatory requirements (GDPR, data localization, etc.) Stay current with the latest advancements in data technologies including cloud services, data processing frameworks, and AI/ML capabilities Contribute to the development of best practices, reference architectures, and reusable solution components for accelerating proposal development Required Skills: 10+ years of experience in data architecture, data engineering, or solution architecture roles with at least 5 years in telecommunications industry Deep knowledge of TMforum frameworks including SID (Shared Information/Data Model), eTOM, TAM, and their practical implementation in telecom data architectures Demonstrated ability to estimate project efforts, resource requirements, and implementation timelines for complex telecom data initiatives Hands-on experience building data models and platforms aligned with TMforum standards and telecommunications business processes Strong understanding of telecom OSS/BSS systems, network management, customer experience management, and revenue management domains Hands-on experience with data platforms including Databricks, and Microsoft Azure in telecommunications contexts Experience with modern data processing frameworks such as Apache Kafka, Spark and Airflow for real-time telecom data streaming Proficiency in Azure cloud platform and its respective data services with an understanding of telecom-specific deployment requirements Knowledge of system monitoring and observability tools for telecommunications data infrastructure Experience implementing automated testing frameworks for telecom data platforms and pipelines Familiarity with telecom data integration patterns, ETL/ELT processes, and data governance practices specific to telecommunications Experience designing and implementing data lakes, data warehouses, and machine learning pipelines for telecom use cases Proficiency in programming languages commonly used in data processing (Python, Scala, SQL) with telecom domain applications Understanding of telecommunications regulatory requirements and data privacy compliance (GDPR, local data protection laws) Excellent communication and presentation skills with ability to explain complex technical concepts to telecom stakeholders Strong problem-solving skills and ability to think creatively to address telecommunications industry challenges Good to have TMforum certifications or telecommunications industry certifications Relevant data platform certifications such as Databricks, Azure Data Engineer are a plus Willingness to travel as required Educational Qualifications: · Bachelor's degree in Computer Science, Information Technology, or a related field. Visit us: https://kadellabs.com/ https://in.linkedin.com/company/kadel-labs https://www.glassdoor.co.in/Overview/Working-at-Kadel-Labs-EI_IE4991279.11,21.htm Job Types: Full-time, Permanent Pay: ₹1,287,062.21 - ₹2,009,304.16 per year Benefits: Flexible schedule Health insurance Leave encashment Paid time off Provident Fund Work from home Schedule: Day shift Monday to Friday Supplemental Pay: Overtime pay Performance bonus Quarterly bonus Yearly bonus Ability to commute/relocate: Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required) Application Question(s): How Many years of experience in Telecom-Data Engineering? Experience: Data science: 9 years (Required) Location: Bengaluru, Karnataka (Required) Work Location: In person

You will be the primary technical point of contact for our strategic customers. You will build and maintain strong relationships with key stakeholders, ensure successful adoption of our container security solutions

Job Title: Customer Service Expert Location: Vatika Business Park, Sector 49, Sohna Road, Gurgaon – 122018 Industry: Aviation / Hospitality / Travel / OTA / BPO Work Type: Full-Time | Rotational Shifts (24x7 Operations) Make the Move from a Job to a Career Are you ready to elevate your customer service career in a dynamic and fast-paced environment? Join us and gain hands-on experience with airline standard operating procedures and superior service delivery skills. If you’re a motivated team player with a passion for customer satisfaction, this is the opportunity you've been waiting for! Job Responsibilities: Communicate effectively with customers via calls, emails, or chat Provide clear, confident, and courteous responses in real-time Handle complex situations with composure and efficiency Use tools like MS Office (Word, Excel, Outlook) proficiently GDS experience (Amadeus or Galileo) is an added advantage Ensure seamless service across all touchpoints Be flexible with rotational shifts and weekly offs as per process needs Key Requirements: Excellent English communication skills (spoken and written) are mandatory Minimum 6 months of experience in Customer Service / Reservations Background in Aviation, Hospitality, Travel, OTA, or BPO preferred Confident, energetic, and assertive communication style Graduate in any stream / Hotel Management / Aviation Diploma holders Why Join Us? Work-Life Balance: 9 hours a day, 5 days a week Pro-rata Pay for those opting to work extra hours/days Competitive Salary with night shift allowance and performance-based incentives Career Growth: Fast-track promotions to Team Leader/Supervisor Eligible for TAM (Training for Assistant Manager) – our in-house management development program Shift Timings (Rotational): 08:00 AM – 05:00 PM 11:00 AM – 08:00 PM 02:00 PM – 11:00 PM 04:30 PM – 01:30 AM 11:00 PM – 08:00 AM (For Male Employees Only) Transport: Air-conditioned cabs provided for pick-up and drop Transport allowance available in lieu Show more Show less

Data Architect Kadel Labs is a leading IT services company delivering top-quality technology solutions since 2017, focused on enhancing business operations and productivity through tailored, scalable, and future-ready solutions. With deep domain expertise and a commitment to innovation, we help businesses stay ahead of technological trends. As a CMMI Level 3 and ISO 27001:2022 certified company, we ensure best-in-class process maturity and information security, enabling organizations to achieve their digital transformation goals with confidence and efficiency. Experience: 10+ Yrs Location: Udaipur , Jaipur,Bangalore Domain: Telecom Job Description: We are seeking an experienced Telecom Data Architect to join our team. In this role, you will be responsible for designing comprehensive data architecture and technical solutions specifically for telecommunications industry challenges, leveraging TMforum frameworks and modern data platforms. You will work closely with customers, and technology partners to deliver data solutions that address complex telecommunications business requirements including customer experience management, network optimization, revenue assurance, and digital transformation initiatives. Key Responsibilities: Design and articulate enterprise-scale telecom data architectures incorporating TMforum standards and frameworks, including SID (Shared Information/Data Model), TAM (Telecom Application Map), and eTOM (enhanced Telecom Operations Map) Develop comprehensive data models aligned with TMforum guidelines for telecommunications domains such as Customer, Product, Service, Resource, and Partner management Create data architectures that support telecom-specific use cases including customer journey analytics, network performance optimization, fraud detection, and revenue assurance Design solutions leveraging Microsoft Azure and Databricks for telecom data processing and analytics Conduct technical discovery sessions with telecom clients to understand their OSS/BSS architecture, network analytics needs, customer experience requirements, and digital transformation objectives Design and deliver proof of concepts (POCs) and technical demonstrations showcasing modern data platforms solving real-world telecommunications challenges Create comprehensive architectural diagrams and implementation roadmaps for telecom data ecosystems spanning cloud, on-premises, and hybrid environments Evaluate and recommend appropriate big data technologies, cloud platforms, and processing frameworks based on telecom-specific requirements and regulatory compliance needs. Design data governance frameworks compliant with telecom industry standards and regulatory requirements (GDPR, data localization, etc.) Stay current with the latest advancements in data technologies including cloud services, data processing frameworks, and AI/ML capabilities Contribute to the development of best practices, reference architectures, and reusable solution components for accelerating proposal development Required Skills: 10+ years of experience in data architecture, data engineering, or solution architecture roles with at least 5 years in telecommunications industry Deep knowledge of TMforum frameworks including SID (Shared Information/Data Model), eTOM, TAM, and their practical implementation in telecom data architectures Demonstrated ability to estimate project efforts, resource requirements, and implementation timelines for complex telecom data initiatives Hands-on experience building data models and platforms aligned with TMforum standards and telecommunications business processes Strong understanding of telecom OSS/BSS systems, network management, customer experience management, and revenue management domains Hands-on experience with data platforms including Databricks, and Microsoft Azure in telecommunications contexts Experience with modern data processing frameworks such as Apache Kafka, Spark and Airflow for real-time telecom data streaming Proficiency in Azure cloud platform and its respective data services with an understanding of telecom-specific deployment requirements Knowledge of system monitoring and observability tools for telecommunications data infrastructure Experience implementing automated testing frameworks for telecom data platforms and pipelines Familiarity with telecom data integration patterns, ETL/ELT processes, and data governance practices specific to telecommunications Experience designing and implementing data lakes, data warehouses, and machine learning pipelines for telecom use cases Proficiency in programming languages commonly used in data processing (Python, Scala, SQL) with telecom domain applications Understanding of telecommunications regulatory requirements and data privacy compliance (GDPR, local data protection laws) Excellent communication and presentation skills with ability to explain complex technical concepts to telecom stakeholders Strong problem-solving skills and ability to think creatively to address telecommunications industry challenges Good to have TMforum certifications or telecommunications industry certifications Relevant data platform certifications such as Databricks, Azure Data Engineer are a plus Willingness to travel as required Educational Qualifications: · Bachelor's degree in Computer Science, Information Technology, or a related field. Visit us: https://kadellabs.com/ https://in.linkedin.com/company/kadel-labs https://www.glassdoor.co.in/Overview/Working-at-Kadel-Labs-EI_IE4991279.11,21.htm Job Types: Full-time, Permanent Pay: ₹1,287,062.21 - ₹2,009,304.16 per year Benefits: Flexible schedule Health insurance Leave encashment Paid time off Provident Fund Work from home Schedule: Day shift Monday to Friday Supplemental Pay: Overtime pay Performance bonus Quarterly bonus Yearly bonus Ability to commute/relocate: Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required) Application Question(s): How Many years of experience in Telecom-Data Engineering? Experience: Data science: 9 years (Required) Location: Bengaluru, Karnataka (Required) Work Location: In person

Team leader Responsibilities Who knows about personal loan, Business Loan, overdraft . Managing the day to day activities of the team. Motivating the Team to achieve organizational goals. Delegating task to tam members. Conducting training . Conducting training of team members to maximize their potential. Empowering team members with skills to improve their confidence, product knowledge, and communication skils. Conducting quarterly performance reviews. Conducting to the growth of the company through a successful team. Creating a pleasant working environment that inspires the team.

Partner Digital Eco-System Integration & Management Understand partners digital eco-system & existing customer value lifecycle to identify business opportunities for sale of general insurance line of product. Create business requirement document based on the partners requirement for new product deployment on partners portal. Collaborate internally with various teams ( Operations team, IT team , Underwriting tam , legal & compliance team & product team ) to convert the business requirement for new product into deployment on partners digital eco-system ( website , mobile application ). Participate with partner on periodical basis discuss on IT concerns , policy issuance issues , changes in current line of product & capture the requirement for resolution by internal concerned team & provide status update to partner on development. Participate with partner to appraise on regulatory changes in existing product & ensure same is getting capture on partner digital eco-system by testing & sig-off from internal teams ( IT / Underwriting / Operations). Address the production system issues by doing root cause analysis & provide solution by identifying the right source for issue ( either at partners system or BAGIC systems ) & ensure the live systems are seamless for future policy issuance. Partner Relationship Management Conduct periodical meetings with partner to appraise on business target achievement & gap; understand the root cause of system / operational issues & ensure resolution by developing / providing solutions to assist partner in achieving targets. Capture business report / MIS requirement (float statements, claims register, premium reports, business gap report) from partner & co-ordinate with IT team to automate the requirement & flow to concerned partner teams. Participate with partner to understand training need of partner associates regards to various products & co-ordinate internally with training team to plan training roadmap for the training program. Provide resolution, by coordinating with internal teams ( underwriting / operations ) , for business not getting through on digital platform due to non adherence to auto underwriting norms & ensure policy issuance TAT is met. Revisit existing processes & identify opportunities to improve current SLA’s / TAT’s to better service standards. Customer Relationship Management Co-ordinate with internal operations team for the resolution of endorsement requests raised by customer with partner customer service team. Receive customer grievances / post policy issuance issues / claims issues from partner customer service team & co-ordinate with internal concerned teams ( claims / customer service / underwriting / operations / IT ) for resolution to customer & partner within TAT. Show more Show less

Its an exciting time to be in APZ - McCormicks growth region. Our business here is transforming in remarkable ways. From the rice and spice fields of India and South East Asia to Australias herb farms, our mosaic of rich distinct cultures inspires the boldest of flavours. Our headquarters and TIC in Singapore, along with our new and transformed facilities in Thailand, India and Australia are powering our regional growth ambitions. Here youll find a culture that celebrates the best of both; the energy of and pulse of a startup and the solid legacy of our McCormick brand. Were a region on the rise - bold, committed and hungry - so only changemakers need apply! Position Overview Based within the GE (HR function), this role plays a key part in bringing top talent to the organization. The Talent Acquisition Partner I is responsible for full lifecycle recruiting from sourcing candidates through various channels until the candidate is hired. He/she forges strong relationships with Hiring Managers, Business leaders, HR, and potential hires, while championing a best in class candidate experience. He/she proactively creates talent pipelines for current and future talent needs. This role will have the opportunity to participate or support projects. Key Responsibilities Generate direct candidates from a variety of sources including use of social media e.g. LinkedIn to significantly reduce reliance on agency/3rd party suppliers. Maintain and update the information in the applicant tracking system. Maintains excellent candidate communication and provides a best in class candidate experience. Partner with hiring managers through alignment meeting to understand business requirements, agree on sourcing strategy, advise on selection/assessment techniques/criteria and next steps to support KPI s and SLA s. Realize strategies to address talent needs (short- and long-term) in cooperation with the TAM or TAD. Managing risk effectively and flagging issues that may impact delivery. Manage relationships with stakeholders and external providers (agencies, organizations, universities, etc.) and building strong relationships with internal clients and third-party providers, using appropriate communication channels and styles. Participate in projects across Talent Acquisition disciplines as required and directed to support achievement of business objectives. Organize activities as needed (interview days, career fairs, etc.). Works independently but may need assistance at times. Able to manage basic complexity. Process excellence within own scope. Works with peers to understand broader scope of process. Respond to queries from internal and external clients. Actively participating in calls and internal meetings. Acting as a role model for delivering excellent customer service, striving to show consistency in both communication and behavior. Required Qualifications & Experience Bachelors Degree in Business, HR, Psychology or other relevant field required. Experience - functional/industry/commercial knowledge, business acumen. At least 3-5 years of experience in Recruiting/Talent Acquisition either leading high volume projects or corporate environments. Agency, RPO or in-house recruiting experience preferred. Experience in recruitment gained through Corporate or Agency environment Experience in sourcing, preferably from an FMCG/CPG company; Knowledge of social media sourcing techniques Experience using ATS systems Highly organized, detail-oriented, and able to prioritize projects and deliverables. Ability to handle sensitive matters and maintain confidentiality Composure under pressure Fluency in English is required. Proficiency in languages specific to the region preferred. Our ambitions are bold. If you are a change-maker with a passion for flavour and an appetite for a good challenge, come have a seat at our table. Your application will be treated in strict confidence. WHY WORK AT MCCORMICK? United by flavor. Driven by results. As a McCormick employee you ll be empowered to focus on more than your individual responsibilities. You ll have the opportunity to be part of something bigger than yourself to have a say in where the company is going and how it s growing. Between our passion for flavor, our 130-year history of leadership and integrity, the competitive and comprehensive benefits we offer, and our culture, which is built on respect and opportunities for growth, there are many reasons to join us at McCormick.

Partner Digital Eco-System Integration & Management Understand partners digital eco-system & existing customer value lifecycle to identify business opportunities for sale of general insurance line of product. Create business requirement document based on the partners requirement for new product deployment on partners portal. Collaborate internally with various teams ( Operations team, IT team , Underwriting tam , legal & compliance team & product team ) to convert the business requirement for new product into deployment on partners digital eco-system ( website , mobile application ). Participate with partner on periodical basis discuss on IT concerns , policy issuance issues , changes in current line of product & capture the requirement for resolution by internal concerned team & provide status update to partner on development. Participate with partner to appraise on regulatory changes in existing product & ensure same is getting capture on partner digital eco-system by testing & sig-off from internal teams ( IT / Underwriting / Operations). Address the production system issues by doing root cause analysis & provide solution by identifying the right source for issue ( either at partners system or BAGIC systems ) & ensure the live systems are seamless for future policy issuance. Partner Relationship Management Conduct periodical meetings with partner to appraise on business target achievement & gap; understand the root cause of system / operational issues & ensure resolution by developing / providing solutions to assist partner in achieving targets. Capture business report / MIS requirement (float statements, claims register, premium reports, business gap report) from partner & co-ordinate with IT team to automate the requirement & flow to concerned partner teams. Participate with partner to understand training need of partner associates regards to various products & co-ordinate internally with training team to plan training roadmap for the training program. Provide resolution, by coordinating with internal teams ( underwriting / operations ) , for business not getting through on digital platform due to non adherence to auto underwriting norms & ensure policy issuance TAT is met. Revisit existing processes & identify opportunities to improve current SLA s / TAT s to better service standards. Customer Relationship Management Co-ordinate with internal operations team for the resolution of endorsement requests raised by customer with partner customer service team. Receive customer grievances / post policy issuance issues / claims issues from partner customer service team & co-ordinate with internal concerned teams ( claims / customer service / underwriting / operations / IT ) for resolution to customer & partner within TAT.

Job Description This role will partner, influence and support project and leadership teams in strategy development and execution by providing subject matter business/technical expertise in Oracle Products especially products that fall under OCI (SaaS, IaaS, PaaS). Act as a trusted advisor and liaison between Customer and Oracle implementation, Support and Development teams in implementing best practices to enhance the value of Oracle Products and Oracle Cloud. Position Overview: Client advocate that provides guidance around product expertise and translates Customer needs/requirements into integrated solutions. Responsible for understanding and translating Customers business requirements into specific systems, applications, or process designs. Able to do fit gap analysis and come up with a roadmap to transition and implement a best fit solution that meets customer requirements. Act as an advocate for the Customer. Excellent understanding of Oracle Product set (Fusion, OCI, on-prem) to be able to enable business process transformation discussions with the Customer and with internal teams. Be able to manage the communication and bring needed focus from various teams in ensuring project follows standard lifecycle from discovery, design, development, implementation, testing to go-live activities (SDLC). Career Level - IC4 Responsibilities Key Responsibilities: Key leader, contributor and proactive collaborator to define and align the functional and technical vision for the program solution. Provide strategy and solution support for Oracle SaaS products. Be well versed and able to understand the verticals (HCM, ERP, SCM, Sales Cloud, and EPM) with broader overarching understanding and support for Oracle Cloud products. Participate in identifying the system, subsystems, and interfaces, validate technology assumptions and evaluate alternatives. Align with product roadmap and features with Oracle’s new release cycles, business enhancements and production break-fix solutions. Lead and oversee end to end SDLC process from requirement intake, design, build, testing and deployment. Works closely with management – Portfolio Manager and the roles within the pods (e.g., Business Analyst, Integration Specialist, QA, etc.) and contribute to strategic planning, direction, and goal setting for the department or function in collaboration with senior management. Drive the deployment of Customers workloads to Oracle Cloud by providing deployment guidance, supporting development of the Customers Cloud adoption model, and providing appropriate recommendations to overcome blockers. In this role one will engage with a wide cross section of internal and external partners – development, support, services, and third-party partners to drive Oracle Cloud adoption efforts. Cross functional team management experience is a must. Management of large and complex service solution in a large enterprise or service provider. Excellent written and verbal communication skills, including the ability to communicate with technical and non-technical staff at all levels of the Customer organization. Understanding of CSS Service Portfolio (Cloud and On-prem). Technical and Professional Skills: Bachelor’s degree in computer science or a related field or an equivalent combination of education and work experience. 10 years in IT industry and 5 years of demonstrated experience of OCI with thorough understanding of one of the Cloud product verticals (HCM, ERP, SCM, Sales Cloud, and EPM). Excellent analytical and problem-solving skills, with ability to quickly understand the business functionality, converting them into technical solutions, while considering the broader cross-module impacts. Excellent understanding of IaaS, PaaS to SaaS integration framework and underlying relational Database. Demonstrable record of working with Senior Business Leaders in developing technology roadmaps and strategies. Experience in leading Business Analysis, Business Process Design and Application Development (SDLC). Successful track record in delivering IT solutions on time and on budget. Excellent communication and presentation skills (MS Outlook, MS Excel, MS Word, MS Vision and MS PowerPoint, etc.). Demonstrate successful working relationships with all levels of IT and Business Partners. Extensive experience working in a team-oriented, collaborative, remote environment. Excellent analytical, communication and organizational skills. Be able to lead, simplify and articulate. Possess self-awareness and the ability to use constructive feedback to improve performance. Team-Player who creates a positive team environment. Two full cycle implementations of Cloud desired. Ability to travel to customer locations and internal sessions (25%). Qualifications Career Level - IC4 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

About this position: We are eagerly seeking candidates with 5 to 10 years’ experience for a Lua Kong API Gateway Developer, to join our dynamic team. The ideal candidate will play a pivotal role within the team to who is a skilled professional with exposure to cloud platforms, DevOps, and data visualization, preferably with Financial Domain exposure. You will collaborate with internal teams to design, develop, deploy, and maintain software applications at scale Role: Lua Kong API Gateway Location: Xoriant Location Experience: 5 to 10 years Job type: Full time Work type: Hybrid Impact you will realize: Job Responsibilities Coordinate with Architecture and Network Engineering to understand and develop platform architecture Develop a Dockerized api-proxy solution built on the Kong API Gateway written with and using Lua best practices Work with CloudFormation templates to extend and refine our AWS infrastructure. Including, but not limited to:Utilizing auto-scaling with Docker containers running on EC2 Develop and manage the entire AWS stack and all its components RDS, Elasticache, etc Understand and define performance level needs for the platform Design, implement, execute, and report performance testing results Define Cloudwatch logs, alarms, troubleshoot them and fix issues in a defined release cadence Integrating with third party products integrating with Cloudwatch Manage IAM permissions and work with DevOps to maintain “least privilege” Coordinate with other teams to provide API contract guidance and implement routing for their microservices Develop and refine Jenkins CI/CD pipelines to deploy code, run acceptance tests, and monitor environment health Effectively collaborate with cross geo team (Dev team working out of India-Pune and USA-Salt lake City) and willing to stretch at times Effectively collaborate with TS/TAM/NOC to address queries and concerns Key skills you will require: Primary Skills Experience with DevOps tools and processes Jenkins, Git, Docker Scripting: Unix, Shell, Groovy, Python Experience in one or more of the following software languages: Kong-LUA (Scripting Languages Python, Scala) Experience designing, developing, deploying and supporting RESTful APIs. Experience with developing services, clients and multi-threaded software. Experience developing with SQL Server or equivalent Working knowledge of unit testing and test automation Working knowledge of user stories and use cases Working knowledge of object-oriented software design and design patterns. Comfortable working in a fast-paced environment. Secondary Skills: nginx experience could be good to (or any sort of reverse proxy type stuff) Microservice architecture knowhow Familiarity with Swagger Familiarity with authentication methods Experience(s) as a technical or team lead or equivalent experience Experience with telecommunications/telephony Qualification you must require: Bachelors or master’s with Computer Science or related field Why should you join Xoriant? Xoriant is a trusted provider of digital engineering services, renowned for building and operating complex platforms and products at scale. With three decades of software engineering excellence, we combine modern technology expertise in Data & AI (GenAI), cloud & security, domain and process consulting to solve complex technology challenges. We serve over 100 Fortune 500 companies and tech startups on their journey to becoming unicorns and beyond. As a "right-sized" company, we bring agility through our 5000+ passionate XFactors (our employees) from over 20 countries, fostering a culture focused on purpose and employee happiness. Want to experience life at Xoriant? In our inclusive workspace, we turn imagination into reality — everyday! Business for Purpose: Be part of a passionate team and create a better future through tech & innovation. Giving Back to Community: Build a stronger business and community by volunteering and make a positive impact in the community. Rise to Sustain: Support your career growth in a way that helps ensure long-term success. Continuous Learning: Stay curious and keep learning with us to drive innovation. Wellness First: Prioritize well-being with multiple health benefits & experience work-life balance. Rewards & Recognition: Value your work with meaningful rewards and recognitions. One Xoriant Family: Celebrate the joy of diversity, inclusivity and togetherness through festivals. Candid Connects: Connect directly with leaders and voice your opinion. Culture of Ideation: Be a trailblazer, bring new ideas to the fore and realize them through engineering. If there’s an XFactor in you, we have a chair dedicated to your name. To know more about Xoriant, please visit: www.xoriant.com Important Notice: We have been alerted that some job candidates, who posted their resumes on specific websites and portals, have been approached by imposters posing as Xoriant and making deceptive offers using Xoriant branding. Xoriant communications from website, official email addresses, and verified social media accounts only should be considered legitimate. Xoriant will never ask for payment during the recruitment process, nor have we authorized any external agencies to collect a fee on our behalf. Avoid sharing your personal details until you verify the offer's legitimacy. Cross-check the credentials of anyone claiming to represent Xoriant with our official HR department. If you receive any suspicious job offers or fraudulent communication bearing Xoriant branding, contact us at careers@xoriant.com immediately. Equal Employment Opportunity Statement: We are committed to providing equal employment opportunities to all individuals, regardless of race, color, religion, gender, national origin, age, disability, or veteran status. Our inclusive workplace values diversity and ensures that all employees are treated fairly and with respect, promoting a culture of belonging. We strive to create a supportive environment where everyone has the opportunity to succeed and contribute to our collective success. Show more Show less

Data Architect Kadel Labs is a leading IT services company delivering top-quality technology solutions since 2017, focused on enhancing business operations and productivity through tailored, scalable, and future-ready solutions. With deep domain expertise and a commitment to innovation, we help businesses stay ahead of technological trends. As a CMMI Level 3 and ISO 27001:2022 certified company, we ensure best-in-class process maturity and information security, enabling organizations to achieve their digital transformation goals with confidence and efficiency. Role: Data Architect Experience: 10+ Yrs Location: Udaipur , Jaipur,Bangalore Domain: Telecom Job Description: We are seeking an experienced Telecom Data Architect to join our team. In this role, you will be responsible for designing comprehensive data architecture and technical solutions specifically for telecommunications industry challenges, leveraging TMforum frameworks and modern data platforms. You will work closely with customers, and technology partners to deliver data solutions that address complex telecommunications business requirements including customer experience management, network optimization, revenue assurance, and digital transformation initiatives. Key Responsibilities: • Design and articulate enterprise-scale telecom data architectures incorporating TMforum standards and frameworks, including SID (Shared Information/Data Model), TAM (Telecom Application Map), and eTOM (enhanced Telecom Operations Map) • Develop comprehensive data models aligned with TMforum guidelines for telecommunications domains such as Customer, Product, Service, Resource, and Partner management • Create data architectures that support telecom-specific use cases including customer journey analytics, network performance optimization, fraud detection, and revenue assurance • Design solutions leveraging Microsoft Azure and Databricks for telecom data processing and analytics • Conduct technical discovery sessions with telecom clients to understand their OSS/BSS architecture, network analytics needs, customer experience requirements, and digital transformation objectives • Design and deliver proof of concepts (POCs) and technical demonstrations showcasing modern data platforms solving real-world telecommunications challenges • Create comprehensive architectural diagrams and implementation roadmaps for telecom data ecosystems spanning cloud, on-premises, and hybrid environments • Evaluate and recommend appropriate big data technologies, cloud platforms, and processing frameworks based on telecom-specific requirements and regulatory compliance needs. • Design data governance frameworks compliant with telecom industry standards and regulatory requirements (GDPR, data localization, etc.) • Stay current with the latest advancements in data technologies including cloud services, data processing frameworks, and AI/ML capabilities • Contribute to the development of best practices, reference architectures, and reusable solution components for accelerating proposal development Required Skills: • 10+ years of experience in data architecture, data engineering, or solution architecture roles with at least 5 years in telecommunications industry • Deep knowledge of TMforum frameworks including SID (Shared Information/Data Model), eTOM, TAM, and their practical implementation in telecom data architectures • Demonstrated ability to estimate project efforts, resource requirements, and implementation timelines for complex telecom data initiatives • Hands-on experience building data models and platforms aligned with TMforum standards and telecommunications business processes • Strong understanding of telecom OSS/BSS systems, network management, customer experience management, and revenue management domains • Hands-on experience with data platforms including Databricks, and Microsoft Azure in telecommunications contexts • Experience with modern data processing frameworks such as Apache Kafka, Spark and Airflow for real-time telecom data streaming • Proficiency in Azure cloud platform and its respective data services with an understanding of telecom-specific deployment requirements • Knowledge of system monitoring and observability tools for telecommunications data infrastructure • Experience implementing automated testing frameworks for telecom data platforms and pipelines • Familiarity with telecom data integration patterns, ETL/ELT processes, and data governance practices specific to telecommunications • Experience designing and implementing data lakes, data warehouses, and machine learning pipelines for telecom use cases • Proficiency in programming languages commonly used in data processing (Python, Scala, SQL) with telecom domain applications • Understanding of telecommunications regulatory requirements and data privacy compliance (GDPR, local data protection laws) • Excellent communication and presentation skills with ability to explain complex technical concepts to telecom stakeholders • Strong problem-solving skills and ability to think creatively to address telecommunications industry challenges • Good to have TMforum certifications or telecommunications industry certifications • Relevant data platform certifications such as Databricks, Azure Data Engineer are a plus • Willingness to travel as required Educational Qualifications: · Bachelor's degree in Computer Science, Information Technology, or a related field. Visit us: https://kadellabs.com/ https://in.linkedin.com/company/kadel-labs https://www.glassdoor.co.in/Overview/Working-at-Kadel-Labs-EI_IE4991279.11,21.htm Show more Show less