490 Tam Jobs - Page 19

Job Description SCOPE: Manage service delivery activities for customer’s diversified set of Oracle SaaS Products deployed on Cloud Represent as a single point of contact between customer & Oracle. Manage the service delivery through virtual team of resources. Establish priorities & Service growth plans for customers aligned to Oracle’s Cloud Strategy. Work on improvement initiatives as required Accountabilities Review existing services & contracts and understand the scope thoroughly. Generate & manage service delivery plan, key deliverables, marshal resources as required, RACI, risks, issues and dependencies according to ACS standards. Deliver regular business and operational reviews to key business stakeholders. Implement Service Improvement policy and processes. Manage and co-ordinate changes in customer environments per customer strategy. Provide leadership, motivation and direction Career Level - IC5 Responsibilities RESPONSIBILITIES Our ideal candidate will typically be expected to demonstrate the following attributes: Good functional understanding on Oracle SaaS - ERP SCM Modules Experience with implementation and support of Oracle SaaS ERP/ SCM Applications, including at least 2 full cycle projects Experience conducting a project management in cloud-based (Oracle SaaS) technology Hands-on Oracle SaaS SCM /ERP implementation experience Effectively manages scope and customer expectations on individual assignments Follows through on all assignments and takes ownership of client issues Coordinate with Product Manager and business partner to model, design, and build business solutions. Collaborate with customers and various teams to define requirements and lead projects from inception through delivery, including status updates, scope changes. Strong project management experience; PMP is desirable Should have a strong customer management skill Excellent team player, willing to learn new technologies & problem-solving skills Ability to multitask, maintain composure in high-stress/high-visibility situations and change priority as needed to accommodate a very dynamic business. Work in rotation Shifts Strong organization skills, detail oriented & communication skills University degree, with post graduate technical or management qualifications or other relevant experience. ▪ Fusion ERP / SCM Certification preferred About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Job Description TAM Candidate Profile ( IC4 ) Engineering Graduate Excellent verbal & written communication skills Should be have leadership experience in managing Large and complex Oracle Databases Installations and Projects Must be a team player Excellent Requisite Core Oracle Database Skill Sets Should have worked on Database Versions 10g, 11g, 12c and 19c Hands on. Minimum of 10 Years of Relevant Experience Should have worked extensively on Database Upgrades/ Platform Migrations/Backup and Recovery/Maintenance. Should have excellent Knowledge on Database Options including RAC/ASM/ Active Data Guard etc. Problem management and provide work arounds in crisis situations. Should have experience in managing large customer engagements Should be a Hands on engineer and able to provide Technology Leadership to team. Career Level - IC4 Responsibilities Career Level - IC4 Responsibilities Responsible for managing and supporting database platforms, Working closely with the partners, application support teams, technical support team As Senior Member of team recognise areas for improvement in the team; Responsible for taking appropriate action to initiate changes; Responsible for recommending and implementing database security policies, database backup, recovery, and redundancy strategies Responsible for implementing automated monitoring to ensure proactive handling of issues Working independently to perform database performance analysis, capacity planning, system sizing and ongoing maintenance and recommending best practices Responsible for migrating customer on premise environments to Oracle Public Cloud. Acting as a mentor for the team and conducting knowledge sharing sessions with the colleagues About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Job Description The candidate must have strong troubleshooting skills on Database and Database technology products Expertise in Performance issue analysis and providing resolution Guide customer on Oracle Database Best practices Should possess knowledge on implementation and supporting on Database Security Products like Transparent Data Encryption, Redaction, Data Vault, Masking. Possess strong troubleshooting skills on Real Application Cluster Should be able to guide and mentor team of engineers on Database Technology products Should possess knowledge and be able to articulate to customer the use cases of Advanced Compression, In-memory Knowledge on Oracle Enterprise Manager Personal Skills Strong experience in service delivery and/or project management is required. Oracle products and services knowledge will be highly appreciated as well as experience in Oracle HW platforms and OS. Experience on Enterprise Customers is required Excellent communication / relationship building skills Customer focused and results oriented Ability to work under pressure in highly escalated situations Organized with strong attention to detail Decision making / problem solving skills Ability to manage multiple concurrent activities (customer engagements) Highly professional: Ability to deal with senior and exec stakeholders with confidence Strong analytic skills and ability to pre-empt potential risks and issues Career Level - IC4 Responsibilities RESPONSIBILITIES Be the single point of contact within Oracle for the customer, acting as their advocate for the service you are responsible for delivering. The CSS TAM is a customer advocate and must demonstrate customer obsession by placing the client needs first. Provide technical guidance and be part of the customer calls/meeting on adoption of database technology Should possess strong technical skills on Database and DB products to advocate to customer the use cases and guide the customer and team of Oracle CSS Engineers through the lifecycle of Oracle Technology product adoption Manage the contract or delivery engagement as defined by ACS line management, including creating and maintaining accurate documentation Maintain the Oracle business systems to ensure systems are up to date with the correct/current information (resource assignment, timecards, rates, completion estimates, invoice details etc.) to ensure that services are delivered efficiently, invoices are generated in a timely manner and revenues are recognised promptly. Plan and deploy resources to ensure effective delivery within agreed budgetary constraints. Where appropriate create and maintain the ACS service delivery or project plan. Actively manage project forecast, identify risks and issues and opportunity for revenue collection (upside) Accountabilities: Proactively manage the contract delivery to completion / customer acceptance Proactively report on any potential risks / issues that may impact service delivery or customer satisfaction Manage any customer escalation that may arise Ensure all contract-related systems and documentation either required contractually or as part of a program, are up to date and accurate Monitor and report revenue forecast and margin estimates, revenue and margin achievements for each contract Work in line with customer working practices and procedures, if contractually agreed Operate in line with Oracle CSS business processes and procedures Operate in line with Oracle Global and local HR policies and procedures About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Job Description Role Charter: Delivery Management and Customer Governance , Customer Success , Account Relationship Management, Contract Management Below mentioned Key Credentials with proven track record are essential: Working globally and specially from customer sites. Customer Management Project ManagementCustomer Lifecycle Management Planning and Organizing Delivery Management Customer concern Management Managed Service Delivery You will have BS or MS in Computer Science, Engineering, or a related technical team or equivalent experience. A solid technical background and understanding of Oracle Technology Products Proven experience in leading customer engagements in Managed Delivery space Through understanding of ITIL Process and standard methodologies Experience and knowledge of project management principles, methodologies and tools Strong governance experience while managing customer engagements Exceptional communication skills, both written and verbal and ability to communicate effectively with CXO levels from customer side Ability to identify, communicate and set clear objectives in ambiguous situations Ability to clearly articulate messages to a variety of audiences Ability to establish and maintain strong relationships Ability to influence others and move toward a common vision or goal Flexible, adaptable, resilient and tenacious; Forward-looking with a broad view Organized with a natural inclination for planning strategy and tactics Problem-solving and root cause identification skills Able to work effectively at all levels in the CSS organization Must be a teammate and able to work collaboratively with and through others Familiarity with project management approaches, tools and phases of the project lifecycle PMP or ITIL certifications preferred /M4 Career Level - M3 Responsibilities Directly manages TAMs. with operational focus on multiple accounts, products/solutions or a combination thereof. Responsible for providing coaching, mentoring and helping team attain a high degree of customer satisfaction. Accountable for service delivery and governance, utilization, and for delivery of other identified departmental results through Regular interaction with sales, delivery account teams to ensure appropriate solutions are being identified and implemented, support on defining service solution and corresponding effort estimation. Ensure interactions with customers are of highest quality. Oversee the delivery of high quality customer deliverables and supporting TAMs to ensure quality of work is of the highest calibre. Ensure customer relationships are built and maintained at appropriated level, through regular contacts and visits within the framework of CSS engagements and in alignment with CSS Sales and Account Management. First level blocking issue directly managing TAM/PM team with operational focus on multiple accounts Attains results within Oracle management policies and practices. Complete company policies that affect immediate operation(s) and may have company-wide effect Understands own product/solutions portfolio extremely well and knows how to win relative to competition Interaction with XLOBs for better customer experience Apply customer experience and needs to determine new opportunities and methods for CSS to engage with customers. Work with Oracle teams across lines of business such as Premier Support, Customer Management, Partner Management, License Sales, Product Development, Consulting and Education. Active participation with the relevant regional and global collaboration programs to oversee the sharing of standard methodologies, technical knowledge and experience among the TAM community Diversity and Inclusion: An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry. In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation. Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business. At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions. That’s why we’re committed to creating a workforce where all individuals can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before. About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Job Description We expect candidate to have: Experience of 20+ years in Oracle products like Fusion/Ebiz/PSFT Strong Financials business processes knowledge and concepts. Implementation/Support experience in Fusion or Oracle Ebiz Finance or PSFT ERP Ability to relate the product functionality to business processes, and thus offer advices to customers on how to meet their various business scenarios using Oracle Cloud Financials. Strong problem-solving skills. Strong Customer interactions and service orientation so you can understand customer’s critical situations and accordingly provide the response, Strong operations management and innovation orientation Escalation management. Should be ready to work in day or evening India time. Develop and implement strategy for the region. Exhibit leadership role. Managing team size of 25 plus Career Level - M3 Responsibilities Directly manages team with operational focus on multiple accounts, products/solutions or a combination thereof. Personal objectives typically defined as a "roll-up" of all delivery resources reporting to the Delivery Leader. Understands own product/solutions portfolio extremely well and knows how to win relative to competition. Responsible for providing coaching, mentoring and helping team attain a high degree of customer satisfaction. Accountable for territory revenue and utilization, and for delivery of other identified departmental results through successful direction of Account Management and/or Technical delivery resources within the business unit. Ensure high levels of customer satisfaction by making certain that quality and productivity guidelines are delivered, executing quality/productivity improvement efforts and understanding strategies of the Oracle Support Services organization. Interaction with Sales, Delivery account team and customer teams to ensure appropriate solutions are being identified and needs met. Attains results within Oracle management policies and practices. Executes company policies that affect immediate operation(s) and may have company-wide effect. About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Job Purpose: Acuity is currently looking for a dedicated and motivated person having experience in the due diligence and financial analysis for one of its Private Markets support team based in Gurgaon. Responsibilities: Understanding company’s business model, target screening, company profiles, evaluating market size/ TAM analysis, identifying growth drivers, analysing trends, SWOT analysis Benchmarking companies on various financial and operating parameters to understand industry growth and profitability Financial analysis, including but not limited to: Analysing financial statements to check various trends Comparing performance of companies during business cycles Ratio analysis, identifying relevant KPIs of the industries Experience in database like Capital IQ is must Skills: Experience of 3 - 6 years in investment due diligence, industry research, financial analysis, valuation, and benchmarking. Excellent verbal and written communication skills and experience in client management Work Timings: 2PM- 11 PM Show more Show less

WEKA is architecting a new approach to the enterprise data stack built for the age of reasoning. The WEKA® Data Platform sets the standard for agentic AI data infrastructure with a cloud and AI-native software solution that can be deployed anywhere. It transforms legacy data silos into data pipelines that dramatically increase GPU utilization and make AI model training and inference, machine learning, and other compute-intensive workloads run faster, work more efficiently, and consume less energy. WEKA is a pre-IPO, growth-stage company on a hyper-growth trajectory. We’ve raised $375M in capital with dozens of world-class venture capital and strategic investors. We help the world’s largest and most innovative enterprises and research organizations, including 12 of the Fortune 50, achieve discoveries, insights, and business outcomes faster and more sustainably. We’re passionate about solving our customers’ most complex data challenges to accelerate intelligent innovation and business value. If you share our passion, we invite you to join us on this exciting journey. What You'll Be Doing As a Technical Account Manager (TAM), you will utilize your strong technical competencies and customer management skills to provide a high level of personalized, proactive, and reactive enterprise-class solutions and services to our customers. Our TAM team is responsible for managing and maintaining relationships with our customers, ensuring their technical needs are met, and helping them to fully leverage WEKA’s products and solutions. The Technical Account Manager (TAM) role is critical to WEKA’s Premium Services offerings in furthering the WEKA customer relationship and ensuring that our customers achieve the greatest value from their WEKA solution. Working closely and collaboratively within our customers’ organizations, the TAM will understand the customer's business requirements, mission, objectives, technical needs, systems and solutions, environment, and service history. This individual interacts from Staff to Executive level teams and needs to be an excellent written and verbal communicator to both technical and non-technical audiences. As a Technical Account Manager, You'll Provide proactive technical and operational guidance within the framework of their WEKA environment to ensure customers achieving the best possible value from WEKA. Establish customer cadence and proactive engagement to align their needs including, but not limited to technical and business reviews, upgrade/release planning, and expansions, and related documentation. Identify and address customers' critical technical issues and non-technical issues, and coordinate necessary technical activities. Coordination of technical activities may include troubleshooting and solving escalated customer issues directly with the appropriate engineering teams within WEKA and 3rd party vendors for multi-vendor issues when applicable. Monitor customer open cases during business hours. Monitor customer systems, utilizing auto supports and User Console to identify potential problems and trends and subsequently make the necessary recommendations to resolve them to ensure optimal performance of these systems. Track and maintain user configurations and environments. Ensure that all recommended Best Practices are adhered to for maximizing product optimization and uptime. Notify customers of new product features, field/product alert analysis, and recommendations. Help educate the customer on the various tools on the support site and help them understand their WEKA products better. Manage special projects assigned by management to meet customer and cross-functional team needs. Build and maintain a close working relationship with both technical staff and Sr. Leadership from the customer team, in addition to building strong collaborative relationships with internal WEKA teams such as Sales, Sales Engineering, Technical Services, Professional Services, and Engineering You will build a holistic view of the customer and proactively identify areas where value can be maximized, increasing the footprint of products in the customer's environment over time, thereby enhancing customer retention and reference ability. Requirements 10+ Years experience as a Technical Account Manager (TAM) or similar customer facing role. Experience working with customers to identify and resolve critical technical and operational challenges. Excellent written and verbal communication skills. Ability to work within a Global cross-functional team environment. In-depth technical knowledge in three or more of the following areas is essential: Networking ETH/IB UNIX/Linux Storage Technologies Cloud Technology - Amazon Web Services (AWS), Microsoft Azure, Oracle Cloud Infrastructure (OCI), or Google Cloud Platform (GCP). Backup and Recovery AI/ML Strong aptitude for learning new technologies and understanding how to utilize them in a customer facing environment. Ability to follow standard engineering principles and practices. Creative approach to problem solving. Ability to travel to the customers' domestic sites and other global sites as necessary. 24x7 availability for after-hours on-call support for critical issues. The WEKA Way We are Accountable: We take full ownership, always–even when things don’t go as planned. We lead with integrity, show up with responsibility & ownership, and hold ourselves and each other to the highest standards. We are Brave: We question the status quo, push boundaries, and take smart risks when needed. We welcome challenges and embrace debates as opportunities for growth, turning courage into fuel for innovation. We are Collaborative: True collaboration isn’t only about working together. It’s about lifting one another up to succeed collectively. We are team-oriented and communicate with empathy and respect. We challenge each other and conduct positive conflict resolution. We are being transparent about our goals and results. And together, we’re unstoppable. We are Customer Centric: Our customers are at the heart of everything we do. We actively listen and prioritize the success of our customers, and every decision we make is driven by how we can better serve, support, and empower them to succeed. When our customers win, we win. Concerned that you don’t meet every qualification above? Studies have shown that women and people of color may be less likely to apply for jobs if they don’t meet every qualification specified. At WEKA, we are committed to building a diverse, inclusive and authentic workplace. If you are excited about this position but are concerned that your past work experience doesn’t match up perfectly with the job description, we encourage you to apply anyway – you may be just the right candidate for this or other roles at WEKA. WEKA is an equal opportunity employer that prohibits discrimination and harassment of any kind. We provide equal opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Show more Show less

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. About The Role As a Senior Technical Account Manager (TAM) at CrowdStrike, you will be a trusted advisor and technical partner to our most strategic customers. This role is all about building strong relationships, delivering expert guidance, and ensuring the long-term success and security of our customers' environments. You’ll work closely with Security, Product and IT teams to proactively resolve complex technical challenges, and help customers maximise the value of our platform. In this role, you’ll combine deep technical knowledge with strong communication and customer management skills to provide tailored support and strategic planning. You will serve as a bridge between customers and our internal teams, helping to prioritize issues, share product feedback, and advocate for customer needs. Success in this role requires a proactive mindset, a passion for cybersecurity, and the ability to navigate complex technical environments with confidence and care. What You’ll Do Serve as primary technical contact and augment our customer support teams Onboard new Elite Enterprise customers to the CrowdStrike platform. Ensure customer success through proactive periodic health checks, product training, and developing and sharing best practices focusing on Executive level interaction\ Lead efforts with internal CrowdStrike stakeholders to ensure needed customer feedback is adequately documented and assessed by internal parties. Leads meetings with Product Leadership to ensure customer must-have features and impacting issues are addressed Be the solution expert from the front lines of the SOC to the C-suite. Research complex technical issues in a timely manner and follow up with recommendations and action plans. Drive escalations with executive management and stakeholders Lead cross-functional groups to achieve resolution for any escalated issues. Contribute and utilize internal technical expertise, including development engineers, knowledge base, and other internal tools to provide the most effective solutions to customer issues Create knowledge content and systems to capture new learning for reuse throughout the company and user base. Lead technical communications within the team to share best practices and learn about new technologies and complimentary security applications. Manage renewal risk and collaborate with sales executive teams to remediate and ensure a successful renewal and upsell of product across assigned territory Conduct and lead quarterly onsite briefings with customers and executive staff. Participate in a corporate mentorship program. What You’ll Need Bachelor’s Degree or equivalent experience Industry recognized security certification Experience working with all supported operating systems Knowledge of enterprise web technologies, security and cutting-edge infrastructures Network infrastructure experience Security Operations Center working knowledge and experience Excellent customer service skills and ability to quickly establish technical credibility with customers Excellent communication skills, written and verbal with the ability to effectively communicate at all levels. Experience working independently to determine methods and procedures on new assignments Demonstrable problem-solving skills Collaborative attitude Commitment to customer success Bonus Points Experience with cloud platforms (e.g., AWS, Azure, GCP) Familiarity with SIEM tools and log analysis (e.g., Splunk, QRadar) Industry-recognized security certifications (e.g., CISSP, CISM, GIAC) Scripting knowledge (e.g., Python, PowerShell, Bash) Experience working with APIs for integration and automation Deep expertise in Windows, Linux and Mac platforms Benefits Of Working At CrowdStrike Remote-friendly and flexible work culture Market leader in compensation and equity awards Comprehensive physical and mental wellness programs Competitive vacation and holidays for recharge Paid parental and adoption leaves Professional development opportunities for all employees regardless of level or role Employee Resource Groups, geographic neighbourhood groups and volunteer opportunities to build connections Vibrant office culture with world class amenities Great Place to Work Certified™ across the globe CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program. CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance. Show more Show less

Company Size Startup / Small Enterprise Experience Required 3 - 7 years Working Days 5 days/week Office Location Kalyan Nagar, Bengaluru Role & Responsibilities We set up our outbound lead generation motion in May ’24 with a founding cohort of BDRs working directly with the [Head of Growth](https://www.linkedin.com/in/rajatshringi/). Over the past year, we’ve completed the 0-to-1 journey through two sales cycles, converting high-ACV paying customers sourced by the outbound BDR team. Our current team of six BDRs (one now promoted to BD Team Lead) is an integral part of the company and has played a pivotal role in this journey—demonstrating the ability to self-manage and iterate on outreach strategies. They built our current tech stack, messaging, and processes from scratch. In the first six months, most of our lead generation came through email and LinkedIn. We began cold calling in December ’24, and it already contributes to 50%+ of our outbound lead generation. We expect cold calling to account for over 70% of leads at a steady state. Way Forward Outbound sales is a key GTM channel for revenue generation, and we’re doubling down by expanding the team from 6 to 12 BDRs by August ’25. Our cold outbound motion has evolved into an ABM-led outbound motion, where BDRs focus only on Tier 1 accounts from our TAM—shortlisted based on 100+ data points, including growth signals and intent signals (from G2, 6sense, Bambora). These accounts are already warmed up through LinkedIn ads, webinars, events, etc. We’re looking for a seasoned BD Team Lead who’s excited to scale Zenskar’s ABM-led outbound motion from 1 to 10. You’ll be responsible for sourcing your quota of meetings, recruiting and coaching BDRs and BD interns, setting up new sequences, and executing and iterating on our outbound sales strategy. If you’re expecting a fully developed playbook to run with, Zenskar is probably not the right fit. The core pieces are in place, and we expect you to build on top of them. You’ll work directly with the founders, the Head of Growth, and the current BD Team Lead. This is also a cross-functional role—you’ll collaborate with the Inbound Marketing team, AEs, CS, and Engineers to refine our sales strategy. The primary objective is to set up meetings with qualified prospects by optimizing our outbound sales engine—iterating on campaigns, channels, messaging, tooling, and leading a team of BDRs and BD interns. Outbound Prospecting Find leads from databases (Apollo, ZoomInfo, Tracxn, Clay, Sales Navigator etc.) To generate new sales opportunities, reach out to them (manually and automatically) via different channels (email, LinkedIn, cold calling, etc.). Identify the needs of prospects, and build long-term, trusting relationships with to qualify leads as sales opportunities. ABM Campaign Design And Messaging Design and execute end-to-end ABM campaigns. Ex: lookalike accounts of existing customers, recently acquired companies, customers of competitors Experiment with sequences and messaging across channels: call, email, LinkedIn etc. Incorporate feedback from prospect responses to refine messaging further. Recruit And Coach BDRs And BD Interns Lead the hiring process for BDRs Own the ramp-up, training and coaching Create and run an internship program from scratch to roll out PPOs with the intent of grooming full-time BDRs internally: Hiring, ramp up, coaching, KPI setting, and decision on who to offer PPOs to Tech Stack Current Tech Stack: Hubspot, Outplay, Clay, FullEnrich, LinkedIn Sales Navigator, Tracxn, Ocean, G2, Phantom Buster, Lavender, Mailmeteor, GPT, NotebookLM, Prosp.ai We are an automation-first company by DNA and have automated large parts of our sales workflows. You would be expected to further drive automation Ideal Candidate 3–5 years of experience in sales or business development at a B2B SaaS company targeting the US/North American market 0.5–2 years as a Sr. SDR/BDR or Team Lead, carrying an IC quota while mentoring others Promoted internally after excelling in an outbound IC BDR/SDR role Strong experience with cold calling as a core outreach method High EQ—you understand team dynamics and earn respect organically Solid hustle and an entrepreneurial mindset; thrive in early-stage ambiguity Excellent verbal and written communication Proficiency with CRMs, lead databases, sales engagement tools, ChatGPT, etc. Familiarity with CRM systems; capable of managing leads, pipelines, and automation Willing to work late hours for US time zone overlap Hands-on mindset—comfortable working alongside your team Strong first-principles thinking and business acumen; ability to understand user pain points and the product deeply High ownership, work ethic, and ability to motivate a team Don’t take yourself too seriously. Perks, Benefits and Work Culture Variable: Based on performance ESOPs (for full time roles) Hybrid (Bangalore) Benefits (for Full-time Roles) Health insurance Generous vacation policy Learning and development budget Team events and company offsites Maternity and Paternity benefits Company Laptop Friday game nights Skills: sales engagement tools,messaging,account-based marketing (abm),outbound sales,coaching,b2b saas,linkedin,sales,crm proficiency,data analysis,team leadership,lead generation,cold calling Show more Show less

At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what’s the role all about? The role of a Tech Manager is to ensure the consistent and successful delivery of software product that meets functional and technical quality objectives. The Manager accomplishes this by employing their project management skills, understanding of technology and software engineering, and people leadership. Additionally, the Tech Manager is responsible for hiring and maintaining a highly skilled and performing team of software engineering professionals and ensuring their needs for technical challenges, skill growth, and overall career development are met. How will you make an impact? NICE is looking for an experienced, creative and highly motivated Technical manager, who has good experience in products, strong organization skills, with both customer facing and internal Stake holders, to join the Actimize, Professional Services, as Manager of Managed Services. The role requires working closely with global teams across the entire organization to deliver Post product enhancement , Service request & custom development to our customers. Division: Actimize, Professional Services, Managed Services Responsible for custom developments delivery across regions, for Actimize deployed customers. Responsible for Key delivery KPIs: Customer satisfaction, Maintaining Margins & Project profitability. Handles customer escalation and provides corrective actions plan Maintain contact and communication with all team members, Program managers, TAM and regional leads and other participants to ensure on time & under budget completion of post deployment Custom development & Service request to client expectations. Accountable for managing the overall delivery of Customer critical programs including demand rationalization, aiding in Program governance, Project reporting and Stakeholder management, utilization Identify project priority conflicts and report any issues affecting overall project delivery Coordinate with various groups in Actimize across locations to ensure success of the Program Work as a key interface point for business stakeholders, project teams and the GTC team to identify, discuss and resolve any issues related to delivery. Communicate program status to stake holders and executives Plan for project contingencies and anticipate variations that may affect resources, successful implementation Follow the company Code of Ethics ,procedures at all times. Have you got what it takes? Bachelor’s Degree in Computer Science or related field or equivalent work experience required 11 to 17 years experience in technical program management in Banking and financial world. Excellent customer service and people skills Experience with Onsite and offshore delivery model is must Excellent problem solving skills Ability to meet deadlines Effectively communicate with interpersonal skills Ability to manage multiple projects at one time Ability to work with and to interpret technical information to non-technical individuals Experience working with Waterfall/Agile methodologies You will have an advantage if you also have: Actimize Implementation knowledge Experience in Financial Crime & Compliance field Cloud SAAS or Software as a service (SAAS) experience Experience managing large projects Experience managing customer facing What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! Enjoy NICE-FLEX! At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 5109 Reporting into: Group Manager Role Type: Manager About NICE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law. Show more Show less

TA JOB DESCRIPTION – Sr Manager Tower Lead TA India – Band C2 Domain : F&A (Must Have) Skills ( Must Have) Minimum 14 years’ experience in Staffing, Recruiting, or Account Management in a corporate or professional services environment. Must have prior experience into ITES hiring. In-depth knowledge of full-cycle recruiting and employer branding techniques Ability to highlight risk accounts on time with appropriate data points. Strong understanding on sourcing & market / competition Ability to promote low cost channels to deliver maximum requirement like referrals and direct to talent. A sense of ownership with strong execution skills and drive for results. Skills( Good to have) : Knowledge Benefit’s of HRO hiring in India Experience ( Minimum) 14-16 Years Job Responsibilities: In this role, Talent Acquisition Manager (TAM) is responsible for executing against the talent acquisition strategy with core focus on the management of full life cycle recruiting for professional-level openings. Developing, designing, planning and implementing talent acquisition strategies multiple business groups and work on understanding business priorities and developing holistic solutions Work closely with stakeholders and define a strategy for the hiring process. Will be aligned for lateral hiring. Accountable to implement proactive talent attraction programs to increase the talent pool and be ahead of the curve given the competitive landscape and talent shortages. Provide partnership to the sourcing process across volume, and niche hiring through all related channels of recruitment like an internal referral, job sites, social media and vendors. Partner closely with the stakeholders to understand the diversity and inclusion goals of the organization and develop a talent acquisition road map to meet those goals. Building strong relationships with external and internal stakeholders while staying connected to the business through strong communication, partnerships and market insight. Managing the candidate assessment framework and identifying and adopting best practices that ensure high-quality hires. Maintaining key hiring metrics for measuring efficiency of hiring at regular time intervals. Ensuring key targets are met like on time delivery, Cost per Hire, Replacement cost etc. Promoting low cost channels to deliver maximum requirement. Build and maintain network of potential candidates through pro-active market research. Recommend ways to improve our employer brand. Security Roles & Responsibilities · Updates himself / herself regularly with Company policies on Information Security Management System. Show more Show less

Who We Are Balbix is the world's leading platform for cybersecurity posture automation. Using Balbix, organizations can discover, prioritize and mitigate unseen risks and vulnerabilities at high velocity. With seamless data collection and petabyte-scale analysis capabilities, Balbix is deployed and operational within hours, and helps to decrease breach risk immediately. Balbix counts many global 1000 companies among its rapidly growing customer base . We are backed by John Chambers (the former CEO and Chairman of Cisco) , top Silicon Valley VCs and global investors . We have been called magical , and have received raving reviews as well as customer testimonials , numerous industry awards , and recognition by Gartner as a Cool Vendor , and by Frost & Sullivan . About This Role As a Customer Success Manager, you will be working directly with customers to help identify their Cyber Risk management requirements, determine how Balbix can help meet those, implement the solution and help them derive the desired outcomes. This is a highly consultative and visible role directly influencing adoption, expansion and advocacy metrics. You Will Serve as the primary point of contact for customers throughout their entire journey: from onboarding, through adoption, support, expansion, and renewals Develop a trusted advisor relationship with customer stakeholders and executive sponsors Proactively engage with your customers in driving business outcomes, identifying and eliminating roadblocks to a successful adoption Create and deliver on success plans built around the customer’s desired outcomes and drive product adoption and growth Lead various customer engagement activities including QBRs, onboarding meetings, renewals management etc. Develop / refine Customer Success playbooks or maximum effectiveness and efficiency Lead growth by identifying upsell or cross-sell opportunities into new use cases and teams Measure, track and deliver on various CS metrics including adoption, expansion, advocacy, customer satisfaction, project progress, usage etc. Requirements Bachelor's / Master’s degree in computer science or related technical field 5+ years of experience of which minimum 3+ years experience working in customer-facing roles like CSM / TAM Knowledge of cyber security domain required Outstanding presentation and communication skills Experience directly working with senior customer stakeholders (up to CXO levels) Passion for problem solving and strong organizational skills Experience with Big4 consulting is a big plus Life @ Balbix At Balbix, we have built a culture that aligns to our values of ownership, customer focus, curiosity, tenacity, innovation, judgement, teamwork, communication, honesty and impact. In joining our team you’ll work with very motivated and knowledgeable people, build pioneering products and utilize cutting-edge technology. Our Balbix team members see rapid career growth opportunities stemming from our culture of alignment, bottom up innovation, our clarity of goals and unrelenting mission. Last but not least, developing the world's most advanced platform to address what the most important (and hardest) technology problem facing mankind today is exceptionally rewarding! More information at https://www.balbix.com/company/careers/ Please reach out if you want a seat on our rocket-ship and are passionate about changing the cybersecurity equation. Show more Show less

About Us: At Innovapptive, we are bringing the industrial front-line worker, back-office and assets together. Our platform is the only patented and “Code-Free” connected worker platform that brings operations, maintenance and store rooms in a plant on one unified platform. Innovapptive’s unique connected worker platform is disrupting and digitizing archaic, tedious, & labor intensive paper-based processes for maintenance, operations, & supply chain with a suite of highly reconfigurable mobile apps, while the back-office has real-time visibility into the front-line workforce with better planning, scheduling, adoption monitoring and actionable insights. Some of the world’s largest brands such as Newmont Mining, Rio Tinto, Chevron Phillips Chemicals, Dominion Nuclear, Hess, Shell, UNICEF, Reckitt Benckiser are digitally transforming their back-office and front-line industrial worker experiences. We are saving companies millions of dollars by improving their asset uptime, productivity, safety, and talent challenges, while delivering jobs better, faster, cheaper and safer. We recognize the immense potential in the often underserved market of industrial front-line workers, with a Total Addressable Market (TAM) estimated at approximately ~10 billion dollars, of which 97% remains untapped - representing a vast white space for innovation. At Innovapptive, we are not just following trends; we are setting them. As an emerging category leader, we are defining and disrupting the connected worker market. Our cutting-edge solutions are revolutionizing the way industrial workers operate, collaborate, and excel in their roles. What sets us apart is our unwavering commitment to innovation, backed by a visionary team and the support of marquee investors such as Tiger Global Management and Vista Equity Partners. With their backing, we have the financial muscle and strategic guidance to drive forward, making us a force to be reckoned with in the industrial software landscape. Our ultimate goal is to create a harmonious synergy between front-line workers, back-office teams, and assets, unleashing unprecedented efficiency and productivity in industrial operations. Join us in this extraordinary journey as we lead the charge in transforming industries, improving efficiency, and enhancing the lives of front-line workers across the globe. Be part of a company that's making history by reshaping the way industries operate. Together, we're making the impossible possible. The Role: We are seeking a talented and results-oriented Content Marketing Manager to join our marketing team and drive our content strategy and execution, primarily for the US market. This is a highly collaborative role where you will work hand-in-hand with our Product Marketer focused on buyer enablement to create valuable, educational, and persuasive content that resonates with our target audience throughout their journey and empowers our sales team. You will be responsible for developing content that educates potential buyers on their problems, solution categories, and ultimately, why our solution is the right choice. Key Responsibilities: Content Strategy & Planning: Develop, execute, and maintain a content marketing strategy and editorial calendar aligned with marketing goals, SEO objectives, and the specific needs identified by the Product Marketing team for the US market. Content Creation: Write, edit, and produce high-quality, engaging content across various formats, including: Deeply researched long and short form content (focused on problem education, category deep-dives, and solution exploration) Guides, whitepapers, and eBooks Website copy and landing pages (especially for solution comparisons and key product areas) Content for email campaigns Scripts or outlines for webinars and videos (often in collaboration with Product Marketing) Contribute to or repurpose content for case studies and customer stories based on Product Marketing's needs. Develop content assets supporting implementation and migration processes. Close Collaboration with Product Marketing: Work very closely with the Product Marketer responsible for buyer enablement. Translate product messaging, market insights, and competitive positioning provided by PMM into compelling, buyer-focused content. Ensure content directly supports sales enablement needs by addressing common questions, objections, and demonstrating value. Audience & Market Understanding: Develop a deep understanding of our target audience in the US market, their pain points, information needs, and consumption habits at different stages of the buyer journey. SEO & Distribution: Optimize all content for search engines and develop strategies for effective distribution across owned (website, blog, email) and earned/paid channels. Performance Measurement: Track, analyze, and report on content performance metrics (website traffic, engagement, lead generation, conversion rates, influence on pipeline) using analytics tools. Use data to continuously refine the content strategy and execution. Maintain Content Library: Organize and manage the content library, ensuring assets are easily accessible to marketing, sales, and other teams. Qualifications: 3-5+ years of experience in content marketing, with a strong focus on B2B SaaS. Proven track record of creating high-quality content that drives engagement and contributes to pipeline/revenue. Exceptional writing, editing, and proofreading skills with a strong command of grammar and style, particularly for a US audience. Solid understanding of SEO principles and best practices for content. Experience developing content aligned with different stages of the B2B buyer journey. Experience working closely with Product Marketing, Sales, or Product teams. Familiarity with content management systems (CMS) and marketing automation platforms (MAP). Ability to understand complex or technical concepts and translate them into clear, benefit-oriented content. Preferred Qualifications: Experience managing freelance writers or external content contributors. Familiarity with analytics platforms (e.g., Google Analytics) and SEO tools (e.g., SEMrush, Ahrefs). Experience creating content for sales enablement purposes. Skills & Attributes: Highly analytical and data-driven. Process-oriented with a keen eye for detail and optimization. Proactive and able to take initiative in a fast-paced environment. Excellent communicator, capable of explaining technical concepts and processes clearly. Collaborative team player who can build strong relationships across departments. Adaptable and comfortable working in a dynamic, growing company. Strong organizational and project management skills. What We Offer: A positive, open, and highly-innovative environment and team Entrepreneurial spirit with unlimited opportunity to grow Opportunity to work with leading global brands on exciting and impactful projects Competitive Base Pay Best of plan on Vacation & Paid Time Off. Provision of Medical Insurance for family - self, dependent, spouse, dependent children, parents/parent-in-laws Paid Maternity and Paternity leave Bi-annual reviews to ensure transparency and promoting high performance culture OKR Driven Performance Development Environment Learning & Development - access to wide range of e-Learning courses (technical, Product, Process, etc.,) A host of Interest Groups/Clubs for Book Reading, Toastmasters, Sports - Cricket, Volleyball, Throw-ball, Badminton, TT, Music. Show more Show less

- Bachelor's degree - Speak, write, and read fluently in English - Experience with Microsoft Office products and applications Amazon.in's Fulfillment by Amazon (FBA) team is seeking Superstar Investigation specialist to manage investigation cases supporting both our Merchant and Customer experience. FBA is a highly visible and strategic program within Amazon. This is a chance to work in an innovative team, participating in operational excellence, system support, process and design that span the entire company. Come help build a world class product with Amazon.in's customer centric focus applied to the Merchant experience. Our teams' objective is to provide the capability for merchants to obtain the benefit of Fulfillment by Amazon, including all the superior performance of receive, store, pick, pack, ship, transportation and customer service. Responsibilities include: • Assist with investigation and root cause resolution for high impact FBA Merchant and Customer Issues. • Assist with the definition and design of improvements to software (tools), creation of standard operating procedures and processes for Amazon's Fulfillment Center Operations, Technical Account Management for Merchants (TAM) and Customer Service (CS) associates. Knowledge of Excel at an advanced level Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

About Us: At Innovapptive, we are bringing the industrial front-line worker, back-office and assets together. Our platform is the only patented and “Code-Free” connected worker platform that brings operations, maintenance and store rooms in a plant on one unified platform. Innovapptive’s unique connected worker platform is disrupting and digitizing archaic, tedious, & labor intensive paper-based processes for maintenance, operations, & supply chain with a suite of highly reconfigurable mobile apps, while the back-office has real-time visibility into the front-line workforce with better planning, scheduling, adoption monitoring and actionable insights. Some of the world’s largest brands such as Newmont Mining, Rio Tinto, Chevron Phillips Chemicals, Dominion Nuclear, Hess, Shell, UNICEF, Reckitt Benckiser are digitally transforming their back-office and front-line industrial worker experiences. We are saving companies millions of dollars by improving their asset uptime, productivity, safety, and talent challenges, while delivering jobs better, faster, cheaper and safer. We recognize the immense potential in the often underserved market of industrial front-line workers, with a Total Addressable Market (TAM) estimated at approximately ~10 billion dollars, of which 97% remains untapped - representing a vast white space for innovation. At Innovapptive, we are not just following trends; we are setting them. As an emerging category leader, we are defining and disrupting the connected worker market. Our cutting-edge solutions are revolutionizing the way industrial workers operate, collaborate, and excel in their roles. What sets us apart is our unwavering commitment to innovation, backed by a visionary team and the support of marquee investors such as Tiger Global Management and Vista Equity Partners. With their backing, we have the financial muscle and strategic guidance to drive forward, making us a force to be reckoned with in the industrial software landscape. Our ultimate goal is to create a harmonious synergy between front-line workers, back-office teams, and assets, unleashing unprecedented efficiency and productivity in industrial operations. Join us in this extraordinary journey as we lead the charge in transforming industries, improving efficiency, and enhancing the lives of front-line workers across the globe. Be part of a company that's making history by reshaping the way industries operate. Together, we're making the impossible possible. The Role We are seeking a dynamic and experienced Engineering Manager to lead and inspire a team of highly skilled software engineers in building cutting-edge SaaS products. This is a fast-paced and rapidly growing startup environment, and the ideal candidate will have a passion for technology, a proven track record of delivering high-quality software, and the ability to manage and mentor a team of engineers. How You Will Make an Impact: Lead and manage a team of full-stack software engineers in the delivery of high-quality, scalable SaaS products Collaborate with product and design teams to define, prioritize, and implement new features and enhancements. Mentor and develop engineers to help them grow in their careers and reach their full potential. Ensure that software development practices are aligned with company goals and industry best practices, such as Agile, DevOps, and CI/CD. Collaborate with other engineering managers and cross-functional teams to ensure that the company's technology infrastructure is scalable, secure, and reliable. Drive continuous improvement by seeking out and implementing new technologies, tools, and processes that improve efficiency and quality. Manage project schedules and ensure that projects are delivered on time and within scope. Help recruit, hire, and onboard new engineers as the team grows. What You Bring to The Team: Ideal Candidate The ideal candidate is a highly energetic, passionate, and purpose-driven executive that wants to make a significant impact on the world. The ideal candidate will work in a fast-paced, dynamic, and data-driven organization and is obsessed with performance marketing and search engine optimization. Required Qualifications Bachelor's or Master's degree in computer science, software engineering, or a related field. 10+ years of experience working in engineering, preferably in a start-up company with at least 3 years of experience managing teams. Working experience with multi-tenant SaaS + Mobile Products (customer-facing and back office) using microservices architecture on AWS is a must. Strong technical skills in modern full-stack web development, including experience with JavaScript, Angular JS OR React.JS , Node.JS ,and NoSQL databases (MongoDB). Ability to design solutions which are extensible, customizable and could be integrated into 3rd party systems with minimal effort Experience with microservices architecture Experience with Agile methodologies, DevOps, and CI/CD. Hands-on experience in creating secure RESTful-based web services in XML and JSON, Javascript, JQuery Experience with Redis, Docker, and Kubernetes Strong leadership and mentorship skills, with the ability to inspire and motivate teams. Excellent written and verbal communication skills, with the ability to clearly articulate technical concepts to non-technical stakeholders. A passion for technology and a drive to continuously learn and improve. Passion to coach developers, provide metrics based feedback for coaching and guiding on next level improvements What We Offer above work: Competitive compensation Exceptional health, vision, and dental care A positive, open, and highly-innovative environment and team. Entrepreneurial spirit with unlimited opportunity to grow. Opportunity to work with leading global brands on exciting and impactful projects. Competitive Base Pay. Best of plan on Vacation & Paid Time Off. Provision of Medical Insurance for family - self, dependent, spouse, dependent children, parents/parent-in-laws. Paid Maternity and Paternity leave. Bi-annual reviews to ensure transparency and promote high performance culture. OKR Driven Performance Development Environment. Learning & Development - access to a wide range of e-Learning courses (technical, Product, Process, etc.,). A host of Interest Groups/Clubs for Book Reading, Toastmasters, Sports - Cricket, Volleyball, Throw-ball, Badminton, TT, Music. 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Job Title: Founding Fullstack Developer About Oculon AI At Oculon AI, we're revolutionizing organizational planning with our next-gen data modeling and business intelligence web application. Our mission is to centralize and simplify planning processes that are currently scattered across outdated tools. Our Engineering team is at the forefront of this transformation, leveraging cutting-edge technologies in Data Analytics and AI to build a robust system. Our platform efficiently processes large multi-dimensional data, predicts metrics, and scenarios using state-of-the-art forecasting ML models, and delivers automated insights through a clean and intuitive UI. We are building advanced AI Agents to enhance user experience and productivity across planning applications. These AI Agents answer questions, automate model and dashboard building, suggest actions, and execute scheduled tasks, providing a seamless, intelligent planning experience. Oculon AI is redefining the world of Financial Planning & Analysis (FP&A) in an established software category with a multi-billion-dollar TAM but no clear winner. We’re here to change that. Join us at Oculon AI and be part of a team that's setting new standards in creating the go-to platform for business planning. Job Description We are seeking an experienced, visionary, and hands-on Senior Fullstack Developer to be a cornerstone of our engineering team. In this pivotal role, you will take ownership of significant parts of our platform, architecting and developing solutions across the entire stack – from intuitive user interfaces dealing with large datasets to robust backend systems and innovative AI integrations. You will collaborate closely with the founding team, product, and design to shape our technology roadmap, implement high-performance, scalable solutions, and drive best practices. Your extensive experience will be crucial in making critical technical decisions and defining the user and developer experience of our product. If you are passionate about building transformative products from the ground up and leveraging cutting-edge technology, this is the role for you. Compensation: For now, there will be Rs. 50,000 payout per month for the first 5 months and it will be a full-time role. After that, we will raise the compensation to market value, you will be eligible for a much higher equity payout for your contribution as a founding employee at Oculon. Location: Remote Employment Type: Full-Time Application Link: https://tally.so/r/3j79r4 Responsibilities Architect and Develop: Lead the architecture, development, and maintenance of components of our full-stack web application, including complex frontend components for data modeling (interactive spreadsheets/data-grids, dashboards), sophisticated AI-powered features (chatbot UIs, automated insights), and scalable backend services. Full-Stack Implementation: Design, build, and maintain efficient, reusable, and reliable code across frontend (React.js), backend (Python), and database layers. AI Integration: Collaborate on the design and integration of Generative AI and LLM-powered features, ensuring seamless interaction between AI models and the user-facing application. Data Systems Design: Contribute to the design and optimization of backend systems for handling large multi-dimensional and time-series data, ensuring efficient querying and data processing. Mentor and Guide: Provide technical leadership and mentorship to future team members, fostering a culture of code quality, innovation, and continuous improvement. Optimize Performance: Drive performance optimization initiatives across the stack, ensuring the application meets high standards of speed, responsiveness, scalability, and data handling capacity. Technical Strategy: Play a key role in defining the overall technical strategy of the product, making critical decisions on technologies, frameworks, and architectural patterns for both frontend and backend systems. Cross-functional Collaboration: Work closely with product managers, designers, and other engineers (as the team grows) to define, design, and ship new features and improvements. Code Reviews and Quality Assurance: Champion and implement coding standards, lead code reviews, and ensure high-quality, maintainable code across the entire codebase. Stay Ahead of Trends: Continuously evaluate and propose new technologies, tools, and methodologies to keep our tech stack current, efficient, and cutting-edge. Required Skills and Qualifications Experience: Minimum 4+ years of professional experience in full-stack development, with a proven track record of architecting and delivering complex, scalable web applications. Frontend Expertise: Advanced proficiency in React.js (including hooks, Context API, performance optimization) and a deep understanding of HTML5, CSS3, and modern JavaScript (ES6+). Backend Proficiency: Strong experience with backend development using Python, including API design (RESTful, GraphQL). Database Knowledge: Solid understanding of database technologies (SQL and/or NoSQL) and experience designing database schemas and writing efficient queries. Architectural Skills: Proven ability to design and implement scalable and maintainable full-stack architectures for data-intensive applications. State Management: Expert-level knowledge of frontend state management solutions (e.g., Redux, Zustand, Recoil) for complex applications. Testing and Quality Assurance: Strong background in full-stack testing methodologies, including unit, integration, and end-to-end testing (e.g., Jest, React Testing Library, Cypress, PyTest). Build and Deployment: Expertise in modern build tools (Webpack, Vite) and CI/CD pipelines. Version Control: Advanced Git skills, including branching strategies and workflow management. Preferred Skills and Qualifications (In decreasing order of preference): a. Advanced Frontend Architecture for Large Data & WebSockets: Demonstrable experience in frontend architecture design, with a strong focus on performance optimizations for handling, rendering, and interacting with very large datasets in the browser. Significant experience designing and consuming WebSocket APIs for real-time, bi-directional communication and data streaming. b. Data Grid & Charting Libraries: Extensive hands-on experience with advanced data grid libraries like AG Grid, including customization, performance tuning for large datasets, and integrating complex features. Proficiency with charting and data visualization libraries such as Recharts, D3.js, or similar, for creating interactive and insightful dashboards. c. AI Engineering & GenAI/LLM Expertise: Proven experience as an AI Engineer or in a similar role involving practical application of Generative AI and Large Language Models (LLMs). Deep understanding and hands-on experience with LLM engineering techniques, including Prompt Engineering, Tool Calling/Function Calling, ensuring Structured Outputs, Retrieval Augmented Generation (RAGs), Multi-Candidate Prompts (MCPs), and familiarity with fine-tuning concepts. d. Backend/Data Engineering for Complex Data Systems: Hands-on experience as a Backend or Data Engineer designing, building, and optimizing systems for querying, processing, and modeling large-scale multi-dimensional and time-series data. Strong familiarity with data warehousing concepts (e.g., Star schemas, Snowflake schemas), column-store databases (e.g., ClickHouse, Druid, or cloud equivalents), and calculation engines (e.g., spreadsheet formula engines, OLAP cube concepts). Additional Valued Skills: Knowledge of WebGL or Canvas for high-performance rendering of large datasets. Experience with micro-frontend or micro-service architectures. Familiarity with server-side rendering (SSR) or static site generation (SSG) techniques (e.g., Next.js). In-depth knowledge of web performance optimization techniques and metrics (Core Web Vitals). Benefits Flexible Hours: Flexible working hours and remote work options. Growth Opportunities: Unparalleled opportunities for professional growth, skill development, and career advancement as a foundational member of the team. Innovative Environment: A collaborative, stimulating, and innovative work environment where your ideas directly shape the product. Why Join Us? Foundational Impact: As a founding developer, you will have a monumental impact on the technological direction, culture, and ultimate success of Oculon AI. Your contributions will be visible and critical. Greenfield Opportunity: Build from the ground up with modern technologies, without the constraints of legacy code. Solve Hard Problems: Tackle challenging and intellectually stimulating problems in data visualization, AI, and large-scale data management that have a real-world impact. Innovation at Speed: Work on exciting projects that push the boundaries and explore what’s possible using the latest web development, data, and AI tools in a fast-paced environment. Culture of Excellence: Be part of a highly collaborative, inclusive, and high-performing team that values deep technical expertise, innovation, and user-centricity. If you are a highly motivated, innovative, results-oriented, and versatile full-stack developer looking for a unique opportunity to build a category-defining product from its earliest days, we want to hear from you! Application Link: https://tally.so/r/3j79r4 Apply now at the above link to join our team and be part of our exciting journey! Show more Show less

Position Overview We are looking for an experienced Technical Account Manager (TAM) who’s excited to work in a fast-paced environment. As a key member of the TAM team, you will demonstrate your deep technical expertise and customer-facing skills to develop and execute the team’s organizational strategy. This position will interface across multiple departments, including product, field sales, engineering, and marketing, which will play a key role in customer adoption and success. A key aspect of this role is that you are passionate about developing deep, technical relationships with strategic customers with large and complex SingleStore deployments. In addition to helping these customers utilize our technology, you will “own your impact” in helping to build applications that profoundly influence how companies do business. As a TAM, you will work closely with clients to operationalize their solutions frictionlessly from Proof of Concept to “Steady State”. You will exercise your communication and documentation skills to provide executive management with direct insight into the health and state of our product and customers. Role And Responsibilities Ongoing technical manager and SingleStore liaison for a few key enterprise customers. Act as the customer’s trusted technical advisor, helping enterprises mature their SingleStore capabilities, skills, and knowledge. Collaborate with SingleStore's marketing team to document our customers' solutions and enhance their referenceability. Solve our customer’s Enterprise Architecture challenges, focusing heavily on Ingest, Backup/Restore, and BI. Make use of cross-functional resources within SingleStore (Professional Services, Product Management, Account Management, etc.) to address customers’ business and technical needs, such as system health checks, product sizing, migration assistance, etc. Manage and drive closure on customers’ open support cases, product bugs, enhancement requests, and action items. For new support cases, understand issues and next steps and follow up to ensure they are getting the attention required. Required Skills And Experience 5+ years experience with complex applications or distributed systems, possessing a broad knowledge of their deployments and operationalization. Experience working closely with customers and partners to successfully deploy complex solutions Hands-on experience with several of the following technologies: SingleStore, MySQL, MS SQL, Oracle SQL, NoSQL, Key Value Stores, REST, Hadoop, Data warehouse appliances, Linux, Python, PHP, and BI/ETL solutions. Knowledge of Kubernetes - Scaling, Deployment, and Log Diagnostics Technical familiarity with data storage and cloud technologies and protocols such as Kafka, S3, Monitoring/Observability (Data Dog, Grafana), security, encryption, Kubernetes, TCP/IP networking, virtualization, data backup/archive, public/private/ hybrid cloud, DR, HA, CDC, Replication, Backup/Restore Experience with network troubleshooting and a basic understanding of network storage protocols Linux OS and System Administration experience Experience with Salesforce.com CRM & case management The ability to work and learn independently is a key attribute that is required for this role. Bachelor’s Degree in Computer Science or other technical field - Master’s Degree preferred. Ability to travel within the region (~25%) Note: Applicants must be available to work during Eastern Standard Time (EST) business hours i.e. 6:00 PM to 3:00 AM India Time SingleStore delivers the cloud-native database with the speed and scale to power the world’s data-intensive applications. With a distributed SQL database that introduces simplicity to your data architecture by unifying transactions and analytics, SingleStore empowers digital leaders to deliver exceptional, real-time data experiences to their customers. SingleStore is venture-backed and headquartered in San Francisco with offices in Sunnyvale, Raleigh, Seattle, Boston, London, Lisbon, Bangalore, Dublin and Kyiv. Consistent with our commitment to diversity & inclusion, we value individuals with the ability to work on diverse teams and with a diverse range of people. To all recruitment agencies: SingleStore does not accept agency resumes. Please do not forward resumes to SingleStore employees. SingleStore is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company. #remote-li Show more Show less

About Samuham Samuham is building the social backbone for niche communities —a free, privacy-first platform that lets creators, celebrities, brands, and organisations launch fully-branded community spaces in days, not months. Think feeds, livestreams, voice/video rooms, polls, alerts, and white-label mobile apps, all out of the box.samuham.com With the creator-led community market already topping US $100 billion—and growing—we’re seizing a massive TAM with a revenue flywheel that blends freemium, SaaS, and transaction fees.samuham.com If you’re excited to shape how the world builds and monetises communities—and you’re ready to invest both capital and sweat equity—read on. The Role | Cofounder & Chief Growth/Community Officer (CGO/CCO) As a co-founder you’ll be a true partner in defining Samuham’s trajectory. You will: Key ResponsibilityWhat It Looks Like Growth Strategy Craft and execute the go-to-market plan to acquire our first 100 (and then 10 000) communities; own north-star metrics (MAUs, WAUs, retention, ACV). Community & Creator Development Source, close, and nurture marquee creators, celebrity brands, and enterprises onto the platform. Brand & Marketing Define Samuham’s brand voice; run data-driven campaigns spanning content, social, partnerships and events. Product Feedback Loop Translate user insights into product roadmap priorities; partner closely with the CTO for rapid iteration. Fund-raising & Investor Relations Contribute an initial personal cheque, then help plan and execute our Seed round. Team Leadership Recruit and inspire a cross-functional growth, marketing and community success team. What Makes You a Great Fit 7–10 yrs in consumer-internet, SaaS, or creator-economy roles with demonstrable 0→1 or 1→10 growth wins. Built or scaled an online community, social product, or marketplace. Deep network across influencers, digital creators, brands, or fan-engagement agencies in India and beyond. Comfortable investing ₹20 L – ₹1 Cr (range negotiable) alongside the founding team. Storyteller who loves metrics: you can craft a compelling narrative and live in dashboards. Ready for the roller-coaster: ambiguity, velocity, and big upside excite you. What We Offer Founding-level equity commensurate with investment and role. Board seat and true decision-making authority from day one. Hybrid setup: collaborate at our BKC-area coworking hub two days a week, work remotely the rest. Rapid personal growth, backed by seasoned repeat founders with prior exits.samuham.com A chance to build a product that empowers millions of communities globally. Sound Like You? Email hello@krmrsolutions.com with “Co-Founder – Growth” in the subject, or DM any of us on LinkedIn. Include: A short note on why communities matter to you. Your biggest growth win (with metrics). Confirmation of the investment amount you’re prepared to commit. Let’s build the world’s most creator-friendly community platform—together. Show more Show less

Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun. Overview The Technology Account Manager is the primary, accountable owner of day-to-day client Hosting operations within their subset of clients. The TAM also serves as a trusted technology advisor to our clients and internal liaison to supporting teams. They ensure customer needs and contract requirements/Service Level Agreements are met. They conduct performance monitoring and proactive efforts to provide our clients the best experience possible. Lastly, they lead internal efforts to standardize our best practices in hosting delivery. Responsibilities Manages our technology client relationship including daily communications, weekly status meetings, and monthly KPI/SLA reporting to executives. Ensures all Hosting customer issues are satisfactorily resolved utilizing support teams as needed. Maintains and delivers regular program status updates and service performance via the customer dashboard. Serves as liaison between application technology vendors, internal IS groups, and business partners. Acts as a technological escalation point for our Hosted clients. Documents client's processes and procedures incorporating lessons learned to ensure client success. Manages internal workstreams for their subset of clients (decommissions, right-sizing, security, best practices). Leverages performance monitoring tools for proactive issue identification and resolution Ensures adherence to contractual obligations. Correctly sets operational expectations with customers. Analyzes data with an understanding of data trends and presents findings. Change Control coordinating service maintenance or enhancements to minimize business impact. Accountable/Responsible for Hosting client experience and satisfaction. Oversees project deliverables, general project status, and operations readiness. Qualifications Academic and Professional Qualifications: Bachelor's degree or equivalent/years of experience required. Azure Fundamentals AZ900 (Preferred) Experience: 4-7 years relevant work experience (Preferred). Working knowledge of monitoring tools such as Azure Monitor, Logic Monitor, AppD, Grafana and others (Preferred). High level technical experience and understanding. Strong analytical, problem solving, and conceptual skills. Excellent oral and written communication skills, with the ability to communicate to various levels of management. Strong client focus. Ability to work well with clients of varying levels of technical expertise in high-pressure situations and complex environments. Ability to work proactively and with minimal supervision. Excellent customer service. Ability to apply and adapt organization skills based upon the evolving needs of the business. Ability to adapt to changing business processes, technologies, and environments. Multi-team coordination and planning for managing client deliverables and events. This is covered under the Collaboration core competency. Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by local law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at: HR.Recruiting@AlteraHealth.com Show more Show less

Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun. Overview The Technology Account Manager is the primary, accountable owner of day-to-day client Hosting operations within their subset of clients. The TAM also serves as a trusted technology advisor to our clients and internal liaison to supporting teams. They ensure customer needs and contract requirements/Service Level Agreements are met. They conduct performance monitoring and proactive efforts to provide our clients with the best experience possible. Lastly, they lead internal efforts to standardize our best practices in hosting delivery. Responsibilities Manages our technology client relationship including daily communications, weekly status meetings, and monthly KPI/SLA reporting to executives. Ensures all Hosting customer issues are satisfactorily resolved utilizing support teams as needed. Maintains and delivers regular program status updates and service performance via the customer dashboard. Serves as liaison between application technology vendors, internal IS groups, and business partners. Acts as a technological escalation point for our Hosted clients. Documents client's processes and procedures incorporating lessons learned to ensure client success. Manages internal workstreams for their subset of clients (decommissions, right-sizing, security, best practices). Leverages performance monitoring tools for proactive issue identification and resolution Ensures adherence to contractual obligations. Correctly sets operational expectations with customers. Analyzes data with an understanding of data trends and presents findings. Change Control coordinating service maintenance or enhancements to minimize business impact. Accountable/Responsible for Hosting client experience and satisfaction. Oversees project deliverables, general project status, and operations readiness. Qualifications Academic and Professional Qualifications: Bachelor's degree or equivalent/years of experience required. Azure Fundamentals AZ900 (Preferred) Experience: 8-10 years of relevant work experience (Preferred). Working knowledge of monitoring tools such as Azure Monitor, Logic Monitor, AppD, Grafana and others (Preferred). High level technical experience and understanding. Strong analytical, problem solving, and conceptual skills. Excellent oral and written communication skills, with the ability to communicate at various levels of management. Strong client focus. Ability to work well with clients of varying levels of technical expertise in high-pressure situations and complex environments. Ability to work proactively and with minimal supervision. Excellent customer service. Ability to apply and adapt organization skills based upon the evolving needs of the business. Ability to adapt to changing business processes, technologies, and environments. Multi-team coordination and planning for managing client deliverables and events. This is covered under the Collaboration core competency. Travel Requirements: Up to 10% travel may be required. Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by local law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at: HR.Recruiting@AlteraHealth.com Show more Show less

Job Description Our customers will measure our contribution to their success based on the value they receive from our services. TAMs are responsible for the overall governance and technical service delivery. They help customers maximize the business value of their Oracle investments, achieving the desired business outcomes while minimizing risk. To do this, TAMs must become trusted advisors to the customer, ensure consistency and quality of deliverables, help customers deliver their IT strategy, overcome challenges and meet business goals, and use leading practices for successful Oracle technology and Cloud deployments and operations. The Services Portfolio includes Managed Services, On-Premise, Hybrid Cloud, Applications, Platforms and Databases (SaaS/PaaS/IaaS), and Security services that TAMs may manage in full or in part. Responsibilities Develop and Manage the Oracle Customer Relationships by forming long term customer relationships with key customer contacts. Work is non-routine and complex, involving the application of advanced technical/business skills in area of specialization. Provides direction and mentoring to more junior team members. Understand customer’s industry drivers, organization structure and key stakeholders, key projects and goals, and critical success factors as well as technical infrastructure and roadmap. Work collaboratively with sales, the delivery teams and customers to identify appropriate solutions. Coordinate delivery of Oracle Services, operating as the primary delivery contact to the customer, aiding and facilitating customer communications and activities across other Oracle lines of business. Responsible for delivering to the contracted terms, effective and efficient use of Oracle delivery resources, achieving the contract margin and revenue objectives. Identify and submit delivery leads for new opportunities and contract renewals. Act as a point of contact for any major incidents, responsible for managing communication and customer expectations through resolution. Establish and maintain a delivery governance model with the customer at the management and executive levels. Perform scope and risk management. Contribute to initiatives for Oracle delivery organizational process improvement and tool development. Conduct periodic Service Account Planning and Account Reviews. Qualifications Career Level - IC4 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Job Description This is a profile which would be onsite at customer site. Our customers will measure our contribution to their success based on the value they receive from our services. TAMs are responsible for the overall governance and technical service delivery. They help customers maximize the business value of their Oracle investments, achieving the desired business outcomes while minimizing risk. To do this, TAMs must become trusted advisors to the customer, ensure consistency and quality of deliverables, help customers deliver their IT strategy, overcome challenges and meet business goals, and use leading practices for successful Oracle technology and Cloud deployments and operations. The Services Portfolio includes On-Premise, Hybrid Cloud, Platforms and Databases , and Security services that TAMs may manage in full or in part. Technical Portfolio Responsible for 24/7 support of Oracle production database services to ensure the highest standards of availability, resilience, integrity, security and performance required by the business systems in on-premise / Oracle Cloud or Cloud@CustomerProviding end to end Life Cycle management support for Oracle Database (Installation, Migration, Upgradation, Patching, Backup & Recovery, High Availability and Disaster Recovery Solution with RAC)Manage Oracle Engineered Systems (Exadata, Super Cluster, Oracle Database Appliances etc) To manage and resolve Service Requests logged by customers (internal and external) on Oracle Database products and contribute to proactive support activities according to product support strategy and modelOwning and resolving problems and managing customer expectations throughout the Service Request/ITIL (IM, CM, PM) lifecycle in accordance with global standardsWorking towards, adopting and contributing to new processes and tools (diagnostic methodology, health checks, scripting tools, etc.)Create a RCA document after analyzing/fixing the issuesContributing to Knowledge Management content creation and maintenanceOperating within Oracle business processes and proceduresRespond and resolve customer issues within Key Performance Indicator targetsMaintaining product expertise within the teamDeveloping and maintaining expertise around Oracle Database and OCIMaintain an up-to-date and in-depth knowledge of new Oracle Database release SKILLS & COMPETENCIES: 10+ Years of Strong Oracle Database Administration experience maintaining high availability of databases for global operation using Oracle RAC and Data Guard/Standby databasesExperience of managing multiple RDBMS for Enterprise customers and BanksDeep understanding of Oracle Architecture, RAC, Grid Infrastructure(CRS,ASM), RMAN, Data Guard/Physical StandbyShould have performed Major Database UpgradesExperience in Backup and RecoveryExperience in Database Performance Tuning Hands on experience of Oracle Database MigrationHands on experience on Oracle Enterprise ManagerWorking Knowledge of Exadata would be an advantageOracle Certification, preferably OCP would be an advantage Proactively report on any potential risks / issues that may impact service delivery or customer satisfaction Manage any customer escalation Ensure all contract-related systems and documentation either required contractually or as part of a program, are up to date and accurate Monitor and report revenue forecast and margin estimates, revenue and margin achievements for each contract Career Level - IC4 Responsibilities Develop and Manage the Oracle Customer Relationships by forming long term customer relationships with key customer contacts. Work is non-routine and complex, involving the application of advanced technical/business skills in area of specialization. Provides direction and mentoring to more junior team members. Understand customer’s industry drivers, organization structure and key stakeholders, key projects and goals, and critical success factors as well as technical infrastructure and roadmap. Work collaboratively with sales, the delivery teams and customers to identify appropriate solutions. Coordinate delivery of Oracle Services, operating as the primary delivery contact to the customer, aiding and facilitating customer communications and activities across other Oracle lines of business. Responsible for delivering to the contracted terms, effective and efficient use of Oracle delivery resources, achieving the contract margin and revenue objectives. Identify and submit delivery leads for new opportunities and contract renewals. Act as a point of contact for any major incidents, responsible for managing communication and customer expectations through resolution. Establish and maintain a delivery governance model with the customer at the management and executive levels. Perform scope and risk management. Contribute to initiatives for Oracle delivery organizational process improvement and tool development. Conduct periodic Service Account Planning and Account Reviews. Qualifications Career Level - IC4 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Job Description Our customers will measure our contribution to their success based on the value they receive from our services. TAMs are responsible for the overall governance and technical service delivery. They help customers maximize the business value of their Oracle investments, achieving the desired business outcomes while minimizing risk. To do this, TAMs must become trusted advisors to the customer, ensure consistency and quality of deliverables, help customers deliver their IT strategy, overcome challenges and meet business goals, and use leading practices for successful Oracle technology and Cloud deployments and operations. The Services Portfolio includes Managed Services, On-Premise, Hybrid Cloud, Applications, Platforms and Databases (SaaS/PaaS/IaaS), and Security services that TAMs may manage in full or in part. Responsibilities Develop and Manage the Oracle Customer Relationships by forming long term customer relationships with key customer contacts. Work is non-routine and complex, involving the application of advanced technical/business skills in area of specialization. Provides direction and mentoring to more junior team members. Understand customer’s industry drivers, organization structure and key stakeholders, key projects and goals, and critical success factors as well as technical infrastructure and roadmap. Work collaboratively with sales, the delivery teams and customers to identify appropriate solutions. Coordinate delivery of Oracle Services, operating as the primary delivery contact to the customer, aiding and facilitating customer communications and activities across other Oracle lines of business. Responsible for delivering to the contracted terms, effective and efficient use of Oracle delivery resources, achieving the contract margin and revenue objectives. Identify and submit delivery leads for new opportunities and contract renewals. Act as a point of contact for any major incidents, responsible for managing communication and customer expectations through resolution. Establish and maintain a delivery governance model with the customer at the management and executive levels. Perform scope and risk management. Contribute to initiatives for Oracle delivery organizational process improvement and tool development. Conduct periodic Service Account Planning and Account Reviews. Qualifications Career Level - IC4 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

A Product Marketing Specialist is responsible for synthesizing market, consumer, product and competitive insights to enable the business to achieve its target MRR across select products. The role will collaborate with Sales, CS, and Product teams to design, implement and execute FieldAssist's product and geo Go-To-Market(GTM) strategy. Responsibilities: Create Go-to-Market (GTM) Playbook Devise a go-to-market strategy to achieve overall business targets by collaborating with sales, CS and product teams. Prepare compelling plays for multiple buyer personas, solving for differentiated business needs. Drive teams with sales plays and GTM campaigns to achieve organizational goals Develop sales enablement materials, including product demos, presentations, videos, case studies, and GTM Playbook (including first time for CS as well). Driving impact numbers in Testimonials & Success Stories for Products and Features Create and implement comprehensive GTM strategies for new product launches and feature releases, ensuring timely execution and optimal market impact. Develop Sub Vertical Product Presentations with Use Cases. Devise Product Marketing Strategy Define the TAM, SAM and SOM for the select products, Identify the ICP, target market, segments and use cases for the product. Develop compelling product positioning, value propositions(for Mid/ Large/ Enterprise/ Super Enterprise), and messaging that resonate with target customers and differentiate our solution from competitors. Identifying the Right set of customers of Product GTM in the Alpha and beta stages of launch Ensure consistent product messaging across all marketing channels, including website, collateral, sales presentations, and events. Deepen our understanding of target market segments and relevant audiences through competitive and market intelligence. Track and analyze the performance of product launches and feature releases to inform future strategies. Product Thought Leadership Evangelist Contribute towards the development of product-centric thought leadership and drive effective distribution via various marketing channels. Lead ideation of strategic initiatives (product-related) leveraging vehicles like roundtables, thought-leadership webinars, articles, virtual events, partner events and others. Provide ideas to content marketing to proliferate product-centric messaging and competitive differentiation, and function as a subject matter expert for the development of content market assets. Who we're looking for: 5-7 years of Product marketing experience at enterprise B2B SaaS companies with AI/ML/automation capabilities. BE & MBA from a Tier-1 college in Business or Marketing will be preferred Go-getter, experienced in driving and launching GTM programs and product launches. A great storyteller with experience in building engaging content on presentation slides, email, long-form content, video, or snackable content. Curiosity to learn new topics, ability to research, assimilate and convey insights. Portfolio of impactful content, sales enablement materials, and customer-facing assets. Experience in developing messaging and positioning for a platform/ product suite. Worked well cross-functionally and across different levels in the organization. Show more Show less

Workday Support is looking for a dedicated, ambitious and self-driven Technical Account Manager with a passion for customer relations. This role requires a self-motivated professional with technical acumen that consistently brings a high level of commitment to customers and Workday teammates. The ideal candidate brings strong communication and project management skills as well as strong technical background and the ability to strategically and tactically navigate the challenges with large and complex customers. The Technical Account Manager will develop and maintain close relationships with a strategic group of implementing and production customers. The ideal candidate will coordinate and prioritize business critical cases/events and will be responsible for driving escalations and incidents for these customers, managing internal and external communications with stakeholders, including but not limited to C-level executives. You will: Work with Workday's largest strategic accounts to build positive relationships Prioritise multiple accounts simultaneously Act as a liaison between Operations, Professional Services, Development, Product Management and Customers to ensure understanding and alignment Become an authority in Workday's Architecture and leverage it on all engagements as needed Demonstrate proficiency in Workday products: HCM, Payroll, Financials Review upcoming customer events and planned production activities to identify potential problems, then plan and execute solutions Successfully engage with Senior Leadership, Technical and Functional staff to remove roadblocks, address delays and mitigate issues Own and drive escalated issues blocking production success Effectively use sound business judgment, risk avoidance and SME resources to coordinate team efforts to solve problems Carry out regular review of customer cases to identify trends Champion and advocate for customers with internal and external stakeholders Manage meaningful situations in a fast paced environment Chair roundtables to ensure close communication and relationship building with key stakeholders Serve on and actively participate in customer steering committee meetings Drive customer self-sufficiency by ensuring their customers understand how to engage with the Workday Support organization and leverage tools Pilot new programs and drive continuous improvement initiatives for production customers Travel occasionally up to 25% of the time Participate in our 24x7 program