490 Tam Jobs - Page 16

TAM Job Description : 1. Provide technical and business context to internal teams when there is an issue related to the customers configuration, 2. Relay the impact of system issues or outages to the customer and address all follow-up communications and project manage technical needs associated. 3. Collaborate with Product and Support teams to create customer-specific rollout plans for product updates and new product releases. 4. Ongoing education for the customer on to address technical and product capabilities of Company’s product suite based on predefined methods/SOPs. 5. Maintain comprehensive shared, internal technical documentation for customers and provide regular Runbook updates to customers. 6. Understand all technical cost-to-serve elements (e.g., ticket volume, cloud costs, etc.) associated with each customer and define plans to improve upon these. 7. Overall program management of technical projects implemented with strategic customers. 8. Continuously advise customers on how they can improve their implementation to drive additional business value from Company, based on predefined workflows 9. Deliver required, unique customization in the platform on behalf of a customer, and work with Product & Engineering teams to move toward Product standardization. 10. What success looks like for the customer and ideate on recommended solutions for the customer. 11. Design and complete technical tests to improve the value that your customers derive from the Company platform or to understand the impact of upcoming core product changes to your customer’s workflows. 12. Independently deliver required, unique customization in the platform on behalf of a customer, 13. Translate business strategy into technical configuration based on predefined SOP/guidelines. 14. Understand all technical cost-to-serve elements (e.g., ticket volume, cloud costs, etc.) associated with each customer and define plans to improve upon these. Skillset: 1. Customer centricity, stellar client relationship manager 2. Strong communication skills, with both technical and non-technical stakeholders, both internally and externally 3. Outstanding analytical and problem-solving skills. 4. Project management skills 5. Highly productive, flexible, and seeks efficiency in all things. 6. Independent and requires little management. 7. Knowledge of AdTech Ecosystem (LiveRamp competitors, LiveRamp partners, SSPs, DSPs, Measurement, etc) 8. Familiar with SQL and is comfortable building intermediary queries and modifying more complex ones (SQL experience from current or previous roles required) to analyse data 9. Familiar with command line / terminal environment and is comfortable handling / QAing / modifying customer data files 10. Continuously advise customers on how they can improve their implementation to drive additional business value from LiveRamp. 11. Provide technical and business context to internal teams when there is an issue related to the customer’s configuration, what success looks like for the customer, and ideate on recommended solutions for the customer. Translate business strategy into technical configuration. Education : Btech / master’s in computer science Skills required: Technical skills : Mandatory: SQL, Salesforce (SFDC), Jira, Rails database, Big Query Mandatory: Command line, SFTP, Linux, GCP Implemented technical products preferably in saas products. Project management : Mandatory to have good project management skills. Ad-tech skills : Preferred: Extensive knowledge of the advertising technology ecosystem - Campaign management/Optimization, SSP/DSP, Ad Servers, and Publishers Softskills : C1 level language proficiency on CEFR Scale. Excellent presentation skills Problem solving Stakeholder management Data Analysis : Good skills in MS Excel, Google Sheets and Tableau, Power BI etc Client management : Experienced in client relationship management, Escalation management.

Job Description Technical Account Manager (TAM) Our Team Oracle Customer Success Services (CSS) enable organizations to leverage their Oracle investments to extend into the cloud with greater value, choice, and confidence. Oracle delivers enterprise-grade, end-to-end managed cloud services across its broad portfolio of business applications, middleware, database, and hardware technologies. Oracle Customer Success Services (CSS) has industry-leading expertise with the highest customer satisfaction to support customer business every step of the way. Part of our growth strategy, we are recruiting an experienced Technical Account Manager (TAM) with extensive service delivery / operations background with Oracle products. Our Ideal Candidate: Our ideal candidate will typically be expected to demonstrate the following attributes: Good technical skills in Oracle Database and in any one of the Oracle Applications such as Fusion Applications, EBS, PSFT & JDE etc. Knowledge & experience in Exadata, ExaCS and Oracle Cloud Infrastructure. Understanding of Technical architecture, operating systems and network. Should have a strong customer facing skills. Ability to multitask, maintain composure in high-stress/high-visibility situations and change priority as needed to accommodate a very dynamic business. Work in rotation Shifts. Excellent team player, willing to learn new technologies & problem-solving skills. Strong organization skills, detail oriented & communication skills. . University degree, with post graduate technical or management qualifications or other relevant experience. OCI Certified / ITIL Foundation Certification in IT Service Management / PMP. Your Qualifications: The candidate should have 11+ years of experience in Oracle products including Technical/Functional and Project/Program Management experience and have a track record in delivering large-scale global Application or infrastructure/database projects. High commitment with his/her customers is must. The role will be based in Bangalore / Hyderabad / Delhi Your Responsibilities Key tasks include, but are not limited to, the following: Accountable for providing customers with the guidance and support needed throughout the full life cycle of implementation to ensure successful and most effective use of Oracle’s products and related implementation services. Maximize the customers' use of Support Services, drive a high degree of satisfaction, referenceability and protect/enhance revenue streams. Advocates for customer and becomes a trusted advisor aligning with the stakeholders of their assigned customers.Leading contributor individually and as a team member, providing direction and mentoring to others. Build significant long-term relationships with key customer contacts. Understand the customer’s industry, as well as its technical and infrastructure environment, and translate it into Oracle solutions. Work collaboratively with Sales, the Customer Service Manager and the customers to determine their needs and identify appropriate solutions. Coordinate delivery of Support Services. Involvement in at least 5 successful customer engagements, focusing on customer service delivery and management. Conduct periodic Account Planning and Account Reviews, tracking and communicating status on complex projects including risk identification and mitigation recommendations. Execute Project Management principles - managing contract cost, resources and scheduling, scope, and risk management. Identify and submit delivery leads for new opportunities and contract renewals. Has detailed knowledge and demonstrated execution of Oracle policies, procedures, reporting, escalation process, and delivery tools with complex contracts. May take a project lead role. Work is non-routine and complex, involving the application of advanced technical/business skills in an area of specialization. 7-10 years Enterprise implementation experience, IT Service Management, Project management or Account Management experience, and/or Advanced Educational degree. Project Management or Service Management certification is desirable - ITIL, PMP, Prince2 or University equivalent. Subject Matter expertise in industry or product(s). Ability to effectively communicate and engage with senior executives. Demonstrated expertise in large (multi-site or international) IT projects. Working Globally is desirable. Diversity and Inclusion: An Oracle career can span industries, roles, Countries and cultures, allowing you to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry. To nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation. Oracle offers a highly driven suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business. At Oracle, we believe that innovation starts with diversity and inclusion and to build the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to optimally participate in the job application, and interview process, and in potential roles. to perform crucial job functions. That’s why we’re committed to creating a workforce where all individuals can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before. Career Level - IC4 Qualifications Career Level - IC4 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Job Description Technical Account Manager (TAM) Our Team Oracle Customer Success Services (CSS) enable organizations to leverage their Oracle investments to extend into the cloud with greater value, choice, and confidence. Oracle delivers enterprise-grade, end-to-end managed cloud services across its broad portfolio of business applications, middleware, database, and hardware technologies. Oracle Customer Success Services (CSS) has industry-leading expertise with the highest customer satisfaction to support customer business every step of the way. Part of our growth strategy, we are recruiting an experienced Technical Account Manager (TAM) with extensive service delivery / operations background with Oracle products. Our Ideal Candidate: Our ideal candidate will typically be expected to demonstrate the following attributes: Good technical skills in Oracle Database and in any one of the Oracle Applications such as Fusion Applications, EBS, PSFT & JDE etc. Knowledge & experience in Exadata, ExaCS and Oracle Cloud Infrastructure. Understanding of Technical architecture, operating systems and network. Should have a strong customer facing skills. Ability to multitask, maintain composure in high-stress/high-visibility situations and change priority as needed to accommodate a very dynamic business. Work in rotation Shifts. Excellent team player, willing to learn new technologies & problem-solving skills. Strong organization skills, detail oriented & communication skills. . University degree, with post graduate technical or management qualifications or other relevant experience. OCI Certified / ITIL Foundation Certification in IT Service Management / PMP. Your Qualifications: The candidate should have 11+ years of experience in Oracle products including Technical/Functional and Project/Program Management experience and have a track record in delivering large-scale global Application or infrastructure/database projects. High commitment with his/her customers is must. The role will be based in Bangalore / Hyderabad / Delhi Your Responsibilities Key tasks include, but are not limited to, the following: Accountable for providing customers with the guidance and support needed throughout the full life cycle of implementation to ensure successful and most effective use of Oracle’s products and related implementation services. Maximize the customers' use of Support Services, drive a high degree of satisfaction, referenceability and protect/enhance revenue streams. Advocates for customer and becomes a trusted advisor aligning with the stakeholders of their assigned customers.Leading contributor individually and as a team member, providing direction and mentoring to others. Build significant long-term relationships with key customer contacts. Understand the customer’s industry, as well as its technical and infrastructure environment, and translate it into Oracle solutions. Work collaboratively with Sales, the Customer Service Manager and the customers to determine their needs and identify appropriate solutions. Coordinate delivery of Support Services. Involvement in at least 5 successful customer engagements, focusing on customer service delivery and management. Conduct periodic Account Planning and Account Reviews, tracking and communicating status on complex projects including risk identification and mitigation recommendations. Execute Project Management principles - managing contract cost, resources and scheduling, scope, and risk management. Identify and submit delivery leads for new opportunities and contract renewals. Has detailed knowledge and demonstrated execution of Oracle policies, procedures, reporting, escalation process, and delivery tools with complex contracts. May take a project lead role. Work is non-routine and complex, involving the application of advanced technical/business skills in an area of specialization. 7-10 years Enterprise implementation experience, IT Service Management, Project management or Account Management experience, and/or Advanced Educational degree. Project Management or Service Management certification is desirable - ITIL, PMP, Prince2 or University equivalent. Subject Matter expertise in industry or product(s). Ability to effectively communicate and engage with senior executives. Demonstrated expertise in large (multi-site or international) IT projects. Working Globally is desirable. Diversity and Inclusion: An Oracle career can span industries, roles, Countries and cultures, allowing you to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry. To nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation. Oracle offers a highly driven suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business. At Oracle, we believe that innovation starts with diversity and inclusion and to build the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to optimally participate in the job application, and interview process, and in potential roles. to perform crucial job functions. That’s why we’re committed to creating a workforce where all individuals can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before. Career Level - IC4 Qualifications Career Level - IC4 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Job Description Technical Account Manager (TAM) Our Team Oracle Customer Success Services (CSS) enable organizations to leverage their Oracle investments to extend into the cloud with greater value, choice, and confidence. Oracle delivers enterprise-grade, end-to-end managed cloud services across its broad portfolio of business applications, middleware, database, and hardware technologies. Oracle Customer Success Services (CSS) has industry-leading expertise with the highest customer satisfaction to support customer business every step of the way. Part of our growth strategy, we are recruiting an experienced Technical Account Manager (TAM) with extensive service delivery / operations background with Oracle products. Our Ideal Candidate: Our ideal candidate will typically be expected to demonstrate the following attributes: Good technical skills in Oracle Database and in any one of the Oracle Applications such as Fusion Applications, EBS, PSFT & JDE etc. Knowledge & experience in Exadata, ExaCS and Oracle Cloud Infrastructure. Understanding of Technical architecture, operating systems and network. Should have a strong customer facing skills. Ability to multitask, maintain composure in high-stress/high-visibility situations and change priority as needed to accommodate a very dynamic business. Work in rotation Shifts. Excellent team player, willing to learn new technologies & problem-solving skills. Strong organization skills, detail oriented & communication skills. . University degree, with post graduate technical or management qualifications or other relevant experience. OCI Certified / ITIL Foundation Certification in IT Service Management / PMP. Your Qualifications: The candidate should have 11+ years of experience in Oracle products including Technical/Functional and Project/Program Management experience and have a track record in delivering large-scale global Application or infrastructure/database projects. High commitment with his/her customers is must. The role will be based in Bangalore / Hyderabad / Delhi Your Responsibilities Key tasks include, but are not limited to, the following: Accountable for providing customers with the guidance and support needed throughout the full life cycle of implementation to ensure successful and most effective use of Oracle’s products and related implementation services. Maximize the customers' use of Support Services, drive a high degree of satisfaction, referenceability and protect/enhance revenue streams. Advocates for customer and becomes a trusted advisor aligning with the stakeholders of their assigned customers.Leading contributor individually and as a team member, providing direction and mentoring to others. Build significant long-term relationships with key customer contacts. Understand the customer’s industry, as well as its technical and infrastructure environment, and translate it into Oracle solutions. Work collaboratively with Sales, the Customer Service Manager and the customers to determine their needs and identify appropriate solutions. Coordinate delivery of Support Services. Involvement in at least 5 successful customer engagements, focusing on customer service delivery and management. Conduct periodic Account Planning and Account Reviews, tracking and communicating status on complex projects including risk identification and mitigation recommendations. Execute Project Management principles - managing contract cost, resources and scheduling, scope, and risk management. Identify and submit delivery leads for new opportunities and contract renewals. Has detailed knowledge and demonstrated execution of Oracle policies, procedures, reporting, escalation process, and delivery tools with complex contracts. May take a project lead role. Work is non-routine and complex, involving the application of advanced technical/business skills in an area of specialization. 7-10 years Enterprise implementation experience, IT Service Management, Project management or Account Management experience, and/or Advanced Educational degree. Project Management or Service Management certification is desirable - ITIL, PMP, Prince2 or University equivalent. Subject Matter expertise in industry or product(s). Ability to effectively communicate and engage with senior executives. Demonstrated expertise in large (multi-site or international) IT projects. Working Globally is desirable. Diversity and Inclusion: An Oracle career can span industries, roles, Countries and cultures, allowing you to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry. To nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation. Oracle offers a highly driven suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business. At Oracle, we believe that innovation starts with diversity and inclusion and to build the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to optimally participate in the job application, and interview process, and in potential roles. to perform crucial job functions. That’s why we’re committed to creating a workforce where all individuals can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before. Career Level - IC4 Qualifications Career Level - IC4 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Company Description About Sopra Steria Sopra Steria, a major Tech player in Europe with 50,000 employees in nearly 30 countries, is recognised for its consulting, digital services and solutions. It helps its clients drive their digital transformation and obtain tangible and sustainable benefits. The Group provides end-to-end solutions to make large companies and organisations more competitive by combining in-depth knowledge of a wide range of business sectors and innovative technologies with a collaborative approach. Sopra Steria places people at the heart of everything it does and is committed to putting digital to work for its clients in order to build a positive future for all. In 2024, the Group generated revenues of €5.8 billion. Job Description The world is how we shape it. Market Intelligence & Analysis Monitor, track, and analyze industry trends, market shifts, and emerging technologies relevant to IT Services. Develop and communicate market forecasts and scenario models to support strategic planning. Competitor Insights Conduct competitive benchmarking, SWOT analysis, and evaluate go-to-market strategies of key competitors. Deliver detailed insights on competitor strengths, weaknesses, threats, and opportunities. Market Sizing & Opportunity Assessment Conduct TAM/SAM/SOM analysis to quantify and prioritize market opportunities. Provide strategic recommendations for expansion, investment, or diversification based on data-driven analysis. Strategic Reporting & Executive Presentations Prepare high-impact reports and storyboards tailored for senior stakeholders, including C-suite and strategic business units (SBUs). Present insights clearly and persuasively, enabling informed decision-making. Collaboration & Project Leadership Work cross-functionally with strategy, business development, marketing, and delivery teams to align research with business priorities. Manage ad hoc analytics and research requests, ensuring timely and high-quality delivery. Oversee small project teams or analysts as needed to deliver research or analytics outcomes. Preferred Data Analytics & Forecasting Analyze large and diverse data sets to extract meaningful business insights. Create predictive models, scenario analysis, and market forecasts to support strategic decisions. Evaluate and visualize KPIs related to market performance, competitor movement, and customer trends. Visualization & Reporting Design and develop dashboards and visual reports using Power BI, Tableau, or similar tools. Build dynamic and interactive data visualizations to simplify complex data for business stakeholders. Structure compelling data narratives and visual storyboards tailored for C-level executives and strategic business units. Research Tools & Vendor Management Use premium databases for secondary research and data mining. Manage third-party vendors or consultants for commissioned studies or external benchmarking projects. Total Experience Expected: 03-07 years Qualifications Master’s degree in business administration, Economics, Strategy, or a related field. Minimum 4+ years of relevant experience in market research, strategy, or competitive intelligence—preferably within IT Services or technology consulting sectors. Fluency in English (oral and written) is mandatory Strong business research and analytical acumen with the ability to interpret complex datasets. Expert in secondary research and competitive intelligence frameworks. Knowledge of Power BI or similar data visualization tools is a plus. Exceptional verbal and written communication skills; adept at structuring, storyboarding, and presenting insights. Strong interpersonal and collaboration skills across business units. Proven experience in managing small-to-mid-sized teams and mentoring talent. Demonstrated ability to solve complex business problems with a solution-oriented mindset Additional Information At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences. All of our positions are open to people with disabilities. Show more Show less

Navi Mumbai, ??????, India Apply until: 31 Oct 2025 "." Standard Vacancy data Closing date 31 Oct 2025 Vacancy number N0012862 Organization Continent Asia Country India State/Region/Province ?????? Site Navi Mumbai Job characteristics Job area Information Management (IT) Hierarchy level Professional/Experienced/Specialist Full time/part time Fulltime Contract type Permanent

Description About this position: We are actively looking for skilled API Developers with 2 to 8 years of experience in Lua and Kong API Gateway, to join our dynamic team. The ideal candidate will play a pivotal role in designing, developing, deploying, and managing scalable API solutions. Role: Lua Kong/API Developer Location: Pune/Mumbai/Chennai/Gurgaon/Bengaluru Experience: 2 to 8 years Job type: Full time Impact you will realize: Job Responsibilities Coordinate with Architecture and Network Engineering to understand and develop platform architecture Develop a Dockerized api-proxy solution built on the Kong API Gateway written with and using Lua best practices Work with CloudFormation templates to extend and refine our AWS infrastructure. Including, but not limited to: RDS, Elasticache, etc Utilizing auto-scaling with Docker containers running on EC2 Develop and manage the entire AWS stack and all its components Understand and define performance level needs for the platform Design, implement, execute, and report performance testing results Define Cloudwatch logs, alarms, troubleshoot them and fix issues in a defined release cadence Integrating with third party products integrating with Cloudwatch Manage IAM permissions and work with DevOps to maintain “least privilege” Coordinate with other teams to provide API contract guidance and implement routing for their microservices Develop and refine Jenkins CI/CD pipelines to deploy code, run acceptance tests, and monitor environment health Effectively collaborate with cross geo team (Dev team working out of India-Pune and USA-Salt lake City) and willing to stretch at times Effectively collaborate with TS/TAM/NOC to address queries and concerns Key skills you will require: Primary Skills Bachelor’s degree in computer science, Business Information Systems or related field or equivalent work experience is required. Experience with DevOps tools and processes Jenkins, Git, Docker Scripting: Unix, Shell, Groovy, Python Sonarqube Experience in one or more of the following software languages: Kong-LUA (Scripting Languages Python, Scala) Experience designing, developing, deploying and supporting RESTful APIs. Experience with developing services, clients and multi-threaded software. Experience developing with SQL Server or equivalent Working knowledge of unit testing and test automation Working knowledge of user stories and use cases Working knowledge of object-oriented software design and design patterns. Comfortable working in a fast-paced environment. Secondary Skills: Experience with AWS technologies (VPN, Route53-DNS, VPC,ALB, Multi-region,Multi-Area) AWS Developer / AWS Arch Certifications nginx experience could be good to (or any sort of reverse proxy type stuff) Microservice architecture knowhow Familiarity with Swagger Familiarity with authentication methods Experience(s) as a technical or team lead or equivalent experience Experience with telecommunications/telephony Experience with call centers Experience working in a CI/CD Environment Experience with Jira Experience with automation/testing tools Experience with/knowledge of agile development processes Why should you join Xoriant? Xoriant is a trusted provider of digital engineering services, renowned for building and operating complex platforms and products at scale. With three decades of software engineering excellence, we combine modern technology expertise in Data & AI (GenAI), cloud & security, domain and process consulting to solve complex technology challenges. We serve over 100 Fortune 500 companies and tech startups on their journey to becoming unicorns and beyond. As a "right-sized" company, we bring agility through our 5000+ passionate XFactors (our employees) from over 20 countries, fostering a culture focused on purpose and employee happiness. Want to experience life at Xoriant? In our inclusive workspace, we turn imagination into reality — everyday! Business for Purpose: Be part of a passionate team and create a better future through tech & innovation. Giving Back to Community: Build a stronger business and community by volunteering and make a positive impact in the community. Rise to Sustain: Support your career growth in a way that helps ensure long-term success. Continuous Learning: Stay curious and keep learning with us to drive innovation. Wellness First: Prioritize well-being with multiple health benefits & experience work-life balance. Rewards & Recognition: Value your work with meaningful rewards and recognitions. One Xoriant Family: Celebrate the joy of diversity, inclusivity and togetherness through festivals. Candid Connects: Connect directly with leaders and voice your opinion. Culture of Ideation: Be a trailblazer, bring new ideas to the fore and realize them through engineering. If there’s an XFactor in you, we have a chair dedicated to your name. To know more about Xoriant, please visit: www.xoriant.com Important Notice: We have been alerted that some job candidates, who posted their resumes on specific websites and portals, have been approached by imposters posing as Xoriant and making deceptive offers using Xoriant branding. Xoriant communications from website, official email addresses, and verified social media accounts only should be considered legitimate. Xoriant will never ask for payment during the recruitment process, nor have we authorized any external agencies to collect a fee on our behalf. Avoid sharing your personal details until you verify the offer's legitimacy. Cross-check the credentials of anyone claiming to represent Xoriant with our official HR department. If you receive any suspicious job offers or fraudulent communication bearing Xoriant branding, contact us at careers@xoriant.com immediately. Equal Employment Opportunity Statement: We are committed to providing equal employment opportunities to all individuals, regardless of race, color, religion, gender, national origin, age, disability, or veteran status. Our inclusive workplace values diversity and ensures that all employees are treated fairly and with respect, promoting a culture of belonging. We strive to create a supportive environment where everyone has the opportunity to succeed and contribute to our collective success. Qualifications Bachelors or master’s with Computer Science or related field Primary Location : Hyderabad Other Locations : Mumbai Clientsite Job : Delivery Employee Status : Permanent Shift : Day Job Schedule : Full-time Job Posting : May 29, 2025, 7:22:55 AM Primary Skills. : Jenkins:Docker Secondary Skills. : Python

Company Description About Sopra Steria Sopra Steria, a major Tech player in Europe with 50,000 employees in nearly 30 countries, is recognised for its consulting, digital services and solutions. It helps its clients drive their digital transformation and obtain tangible and sustainable benefits. The Group provides end-to-end solutions to make large companies and organisations more competitive by combining in-depth knowledge of a wide range of business sectors and innovative technologies with a collaborative approach. Sopra Steria places people at the heart of everything it does and is committed to putting digital to work for its clients in order to build a positive future for all. In 2024, the Group generated revenues of €5.8 billion. The world is how we shape it. Job Description Market Intelligence & Analysis Monitor, track, and analyze industry trends, market shifts, and emerging technologies relevant to IT Services. Develop and communicate market forecasts and scenario models to support strategic planning. Competitor Insights Conduct competitive benchmarking, SWOT analysis, and evaluate go-to-market strategies of key competitors. Deliver detailed insights on competitor strengths, weaknesses, threats, and opportunities. Market Sizing & Opportunity Assessment Conduct TAM/SAM/SOM analysis to quantify and prioritize market opportunities. Provide strategic recommendations for expansion, investment, or diversification based on data-driven analysis. Strategic Reporting & Executive Presentations Prepare high-impact reports and storyboards tailored for senior stakeholders, including C-suite and strategic business units (SBUs). Present insights clearly and persuasively, enabling informed decision-making. Collaboration & Project Leadership Work cross-functionally with strategy, business development, marketing, and delivery teams to align research with business priorities. Manage ad hoc analytics and research requests, ensuring timely and high-quality delivery. Oversee small project teams or analysts as needed to deliver research or analytics outcomes. Preferred Data Analytics & Forecasting Analyze large and diverse data sets to extract meaningful business insights. Create predictive models, scenario analysis, and market forecasts to support strategic decisions. Evaluate and visualize KPIs related to market performance, competitor movement, and customer trends. Visualization & Reporting Design and develop dashboards and visual reports using Power BI, Tableau, or similar tools. Build dynamic and interactive data visualizations to simplify complex data for business stakeholders. Structure compelling data narratives and visual storyboards tailored for C-level executives and strategic business units. Research Tools & Vendor Management Use premium databases for secondary research and data mining. Manage third-party vendors or consultants for commissioned studies or external benchmarking projects. Total Experience Expected: 03-07 years Qualifications Master’s degree in business administration, Economics, Strategy, or a related field. Minimum 4+ years of relevant experience in market research, strategy, or competitive intelligence—preferably within IT Services or technology consulting sectors. Fluency in English (oral and written) is mandatory Strong business research and analytical acumen with the ability to interpret complex datasets. Expert in secondary research and competitive intelligence frameworks. Knowledge of Power BI or similar data visualization tools is a plus. Exceptional verbal and written communication skills; adept at structuring, storyboarding, and presenting insights. Strong interpersonal and collaboration skills across business units. Proven experience in managing small-to-mid-sized teams and mentoring talent. Demonstrated ability to solve complex business problems with a solution-oriented mindset Additional Information At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences. All of our positions are open to people with disabilities.

At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what’s the role all about? In Nice as a Senior Software Engineer, you will be responsible for designing, developing, testing, and maintaining scalable and efficient Java-based applications that meet business requirements. You will collaborate closely with cross-functional teams, including product managers, designers, and other developers, to deliver high-quality software solutions. Your role involves writing clean, well-structured, and maintainable code following best practices and coding standards. Additionally, you will debug and troubleshoot application issues, ensuring optimal performance and user experience. How will you make an impact? Coordinate with Architecture to understand and develop platform architecture Develop a RESTful API solution supporting both AWS and Azure. Work with AWS CloudFormation templates to extend and refine our infrastructure Understand and define performance level needs for the platform Define logs, alarms, troubleshoot them and fix issues in a defined release cadence Integrating with multiple internal products to provide seamless CXone CCaaS offerings Manage RBAC permissions and work with DevOps to maintain “least privilege” Develop and refine Jenkins CI/CD pipelines to deploy code, run acceptance tests, and monitor environment health Effectively collaborate with cross geo team and willing to stretch at times Effectively collaborate with TS/TAM/NOC to address queries and concerns Have you got what it takes? Bachelor’s degree in Computer Science, or equivalent 4+ year of experience in software development Experience with following software languages: NodeJS : Must Have Angular 8: Must Have Java + Spring Boot: Good to Have Open to learn new tech stack as need be Working knowledge with AWS technologies (Open Search, SQS, Lambda, RDS) Experience developing with SQL Server or equivalent Experience designing, developing, deploying and supporting RESTful APIs Experience troubleshooting multi-threaded applications, mining through logs to determine patterns to identify potential issues and fix them Experience with developing services, clients and multi-threaded software Experience with/knowledge of agile development processes Experience with DevOps tools and processes Jenkins, Git, Docker Scripting: Unix, Shell, Groovy, Python Sonarqube Working knowledge of unit testing and test automation (mocha-chai, Cucumber, Playwright) Working knowledge of user stories and use cases Working knowledge of object-oriented software design and design patterns Comfortable working in a fast-paced environment Bonus Experience: Experience with telecommunications/telephony Experience with call centers Experience with Jira What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! Enjoy NICE-FLEX! At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID:7473 Reporting into: Tech Manager Role Type: Individual Contributor About NICE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law. Show more Show less

Sales Research Analyst – LinkedIn & ICP Prospecting Location : Sector 63, Gurgaon – 100% In-Office Working Days : Monday to Friday, with 2nd and 4th Saturdays off Working Hours : 10:30 AM – 8:00 PM Experience : 1–3 years in lead research, sales operations, or market mapping roles Function : Market Research | Lead Sourcing | B2B Sales Enablement Apply : careers@darwix.ai Subject Line : Application – Sales Research Analyst – [Your Name] About Darwix AI Darwix AI is a GenAI-powered enterprise platform transforming how large sales, credit, and customer-facing teams operate. Our products analyze live conversations and behavioral data to power real-time nudging, coaching, performance analytics, and retail decision-making. We’re trusted by major names across India and the Middle East, including IndiaMart , Wakefit , Emaar , GIVA , Sobha Realty , and Bank Dofar , and are backed by global VCs and top enterprise leaders. Our team is growing rapidly, and we are looking for professionals who can help build an intelligent, data-backed sales pipeline from the ground up. Role Overview As a Sales Research Analyst , you will play a critical role in fueling our outbound sales and growth motion by identifying high-potential accounts and decision-makers across India, GCC, and Southeast Asia. You’ll work closely with SDRs, Sales Managers, and Founders to build curated LinkedIn lists, enrich prospect profiles, identify Ideal Customer Profiles (ICPs), and map target verticals. Your research will directly impact pipeline generation, campaign personalization, and deal velocity. This is a role for someone who enjoys precision, pattern-matching, and market intelligence gathering—especially across SaaS, BFSI, real estate, retail, and enterprise sales orgs. Key ResponsibilitiesTarget Account & Prospect Identification Research and compile high-quality lists of potential leads using LinkedIn, Sales Navigator, Apollo, and ZoomInfo Identify and tag decision-makers by role (CXOs, Heads of Sales, Training, Digital, Credit, or Customer Experience) Understand company size, industry, tech stack, and geography to match Darwix AI’s ICP Segmentation & List Building Segment target accounts into structured categories for sales campaigns (e.g., BFSI in UAE, Retail in India, etc.) Assign relevant tags like use case, region, size, and strategic value to improve outreach targeting Maintain a rolling pipeline of validated contacts and accounts, with 100% CRM hygiene Lead Enrichment & Validation Enrich prospect records with titles, email addresses, LinkedIn URLs, and contact information Verify and clean data using enrichment tools and manual validation workflows Ensure 100% accuracy in list formatting, contact ownership, and CRM input ICP Analysis & Market Mapping Work with Sales and Founders to constantly refine Darwix AI’s Ideal Customer Profile Support TAM/market sizing efforts by researching verticals, competitors, and adoption trends Create quick insight briefs on key accounts or verticals ahead of outreach Collaboration & Reporting Work closely with the SDR and Growth teams to align research with messaging and campaigns Share weekly research output, ICP updates, and segmentation insights Track research throughput, lead quality, and enrichment accuracy in Notion, Sheets, or CRM Required Skills & Qualifications 1–3 years of experience in sales research, data sourcing, market analysis, or a lead generation support function Proficient in LinkedIn Sales Navigator, Apollo, Lusha, Hunter, or equivalent tools Comfortable working with Google Sheets, Notion, and CRM systems (HubSpot preferred) Strong analytical skills and attention to detail Basic understanding of B2B sales funnels, SaaS buying cycles, and enterprise account structures Excellent written communication for internal documentation, tagging, and reporting Preferred Qualifications Experience building lead lists for SaaS or tech companies targeting CXOs or mid-senior executives Familiarity with the enterprise sales landscape across India or MENA Understanding of sales tools, workflows, and metrics used in B2B demand generation Knowledge of sectors like BFSI, real estate, retail, or lending is a plus Experience supporting SDRs, Sales Ops, or GTM teams in startup or early-growth companies What Success Looks Like Consistently deliver 100–150 verified leads per week across active verticals Maintain 100% data accuracy and hygiene in all lists and CRM entries Reduce SDR/AE research time by 70% through structured and segmented prospect lists Weekly reporting of industry trends, new vertical opportunities, and prospecting improvements Demonstrated ability to evolve ICP and prioritize high-conversion leads over time What You'll Get Competitive fixed compensation Performance-based quarterly bonuses ESOP eligibility after completion of performance milestones High visibility within the sales and growth function Direct mentorship from Sales and Founders Exposure to GenAI-powered sales products and market strategy development Clear path toward SDR, Sales Ops, or Market Intelligence roles Career Path 0–12 Months : Own end-to-end prospect list generation across multiple campaigns 12–24 Months : Progress into Senior Sales Research Analyst or Outbound Strategy Associate 24+ Months : Transition into SDR , Sales Operations Lead , or Growth Analyst How to Apply Send your CV to careers@darwix.ai with the subject line: Application – Sales Research Analyst – [Your Name] You may optionally include a short note describing: “How you would build a prospect list for BFSI firms in the UAE using LinkedIn.”  This is a role for those who enjoy decoding markets, finding signals in the noise, and helping GTM teams move with precision. If you're data-savvy, research-driven, and want to grow in enterprise SaaS sales—this is your launchpad. Show more Show less

Objective: To fully monetize the publisher’s ad inventory by managing and optimizing Google Ad Manager (GAM), and by executing direct ad sales strategies to ensure 100% fill rate at the highest possible CPM. Key Responsibilities: 1. Google Ad Manager Operations Oversee the setup, maintenance, and optimization of ad units within Google Ad Manager. Monitor fill rates, CPMs, and overall ad performance across display, video, and mobile inventory. Troubleshoot ad delivery issues, latency, discrepancies, or underperformance. Implement A/B tests to optimize yield from different demand sources (AdSense, Ad Exchange, Header Bidding partners). Ensure compliance with ad policies and maintain quality standards. 2. Direct Ad Sales & Partnerships Identify, approach, and pitch potential advertisers and media buyers for direct ad placements. Develop rate cards and media kits tailored to different audience segments and inventory types. Negotiate rates, package deals, and custom ad solutions with advertisers to maximize CPM and revenue. Maintain relationships with advertising agencies, brands, and programmatic buyers. Manage contracts, billing, and reporting for direct deals. 3. Revenue Optimization Track and analyze all revenue streams (programmatic + direct) to identify growth opportunities. Optimize inventory allocation between programmatic and direct sales to balance fill rate and CPM. Work closely with editorial/content teams to align ad placements with audience engagement. 4. Reporting & Forecasting Generate detailed weekly/monthly reports on ad performance, revenue, and inventory utilization. Forecast inventory availability and revenue based on traffic trends and seasonality. Provide insights and recommendations to management on ad strategy and pricing models. Key Qualifications: Proven experience in Google Ad Manager (essential). Strong understanding of ad tech ecosystem including AdSense, AdX, programmatic, and header bidding. Demonstrated success in B2B sales, preferably in digital advertising or media. Strong analytical and Excel/reporting skills. Excellent communication and negotiation skills. Proactive, self-driven, and results-oriented mindset. Preferred Experience: 3+ years in ad operations and/or ad sales roles at a digital publisher, ad network, or media agency. Experience with yield management platforms (like Prebid, Amazon TAM, or similar). Familiarity with analytics platforms (Google Analytics, Looker Studio, etc.). Show more Show less

Job Description Our Ideal Candidate: Our ideal candidate will typically be expected to demonstrate the following attributes: 15+ years of experience in cloud infrastructure with strong exposure to customer relationship management. Expertise in Oracle Cloud Infrastructure (OCI) architecture, components, and services. Hands-on knowledge of AWS, Azure, GCP, and experience with IaaS/PaaS solutions across these platforms. Proven ability to design and implement scalable, secure cloud architectures including complex network designs. Professional certifications in OCI, AWS, Azure, or GCP (preferred). Extensive experience with cloud migration, lift-and-shift strategies, and third-party system integrations. Strong background in enterprise architecture, with the ability to align business, application, and technology layers. Proficiency in assessing existing IT landscapes and documenting technical requirements with a business-centric view. Capability to build, secure, and manage cloud environments while ensuring compliance and governance. Exceptional customer-facing skills, with a track record of managing enterprise accounts, resolving issues, and driving long-term value. Your Qualifications: We are seeking a seasoned professional with over 15 years of experience in cloud infrastructure and customer management. The ideal candidate should possess deep expertise across multiple cloud platforms, with a strong focus on Oracle Cloud Infrastructure, and demonstrate the ability to lead cloud migrations, build secure environments, and maintain strategic customer relationships. Cloud Infrastructure Expertise Deep understanding of Oracle Cloud Infrastructure (OCI) architecture and components. Proficient in other cloud platforms such as AWS, Azure, and GCP. Hands-on experience with Oracle or other cloud IaaS/PaaS solutions and services. Skilled in designing and implementing cloud architectures including network design Cloud Architecture certifications (OCI, AWS, Azure, or GCP) preferred. Migration & Integration Strong experience in cloud lift-and-shift, workload migration, and third-party integrations. In-depth knowledge of Oracle infrastructure and legacy-to-cloud migration strategies. Proven experience in enterprise architecture, with a holistic view of business, application, and technology layers. Technology Analysis & Documentation Ability to assess existing technology landscapes and application workloads. Strong understanding of end-to-end technology workflows that support business operations. Skilled in capturing and documenting detailed technical requirements from stakeholders. Cloud Environment Build & Security Proficient in building and configuring secure cloud environments and automation processes. Solid grasp of underlying infrastructure that supports enterprise applications, with emphasis on security and compliance. Experience in implementing governance controls, security best practices, and monitoring tools. Customer Governance & Relationship Management Demonstrated ability to manage enterprise-level customer relationships. Act as the primary point of contact for customer engagements, ensuring satisfaction and trust. Understand client goals and align technology solutions to drive business outcomes. Collaborate with cross-functional teams to resolve issues, share updates, and ensure customer success. Conduct strategic planning sessions with key stakeholders. Strong multi-tasking skills with the ability to remain composed in high-pressure environments. A collaborative team player with a willingness to learn new technologies and continuously upskill. Excellent organizational, interpersonal, and communication skills. Diversity and Inclusion: An Oracle career can span industries, roles, Countries, and cultures, allowing you to flourish in new roles and innovate while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry. To nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation. Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business. At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, and interview process, and in potential roles. to perform crucial job functions. That’s why we’re committed to creating a workforce where all individuals can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before. Career Level - IC5 Responsibilities Governance OCI Architect Multi-Cloud Escalation Management Business Value Generation Qualifications Career Level - IC4 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Additional Information Job Number 25090655 Job Category Food and Beverage & Culinary Location Four Points by Sheraton Chennai Velachery, No. 333, Bhuvaneshwari Nagar, Chennai, Tamil Nadu, India, 600042 Schedule Full Time Located Remotely? N Position Type Non-Management Please contact your Regional Talent Acquisition team for assistance with this job description. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Tam, gdzie ponadczasowa klasyka przeplata się z nowoczesnymi detalami. Gdzie interesy służbowe spotykają się z przyjemnościami. Gdzie nawet najbardziej światowi podróżnicy mogą doświadczyć tego, co lokalne. W naszym zespole stajesz się częścią zintegrowanej społeczności Four Points by Sheraton, w której wszyscy są mile widziani, wspierają się nawzajem, a każdy hotel ma znaczenie. W nieskomplikowany sposób dostarczamy dokładnie to, czego potrzebują goście. Jeśli pragniesz zapewniać gościom spokój i komfort w przyjaznym, autentycznym i przystępnym środowisku, dołącz do naszego zespołu. Stając się częścią zespołu Four Points, dołączasz do portfolio marek Marriott International. Bądź tam, gdzie możesz pracować najlepiej, jak potrafisz, rozpocznij realizację zamierzeń, poczuj przynależność do niesamowitej globalnej społeczności i stań się najlepszą wersją siebie.

We are looking for SDET Tech Lead to join our R&D Engineering team. In this role, you will be working with agile methodologies and primarily responsible to test Aqua CSP modules with different deployments and Integrations and manage the quality of deliverables with existing and new cases for system. Requirements Hands on experience of 10+ years on any scripting or programming language Very good exposure towards rest automation Hands on experience on docker(writing production level docker files and docker compose) Hands-on experience on Kubernetes. Very good exposure to any one cloud(ex: AWS, AZURE, GCP) Proficiency with Git and bitbucket workflows Building and implementing terraforms Proficiency administrating Jenkins CI with a deep understanding of key concepts such as agent management, Jenkins files, and the plugin system Recent and minimum 3+ years of experience in Linux Problem-solving attitude, Collaborative team spirit Working from Aqua Hyderabad office a minimum of 4 days per week (Mon-Thu) What You'll Do: Utilise CI/CD tools such as bitbucket, Jenkins, and JIRA in daily operations. Design, develop, and maintain automation scripts for both API and UI testing. Provide regular status updates and collaborate effectively with onshore and offshore managers. Troubleshoot and resolve technical issues related to test automation on a day-to-day basis. Conduct code reviews and serve as a technical mentor for team members. Collaborate with managers to define and implement metrics for assessing test automation code quality. Work closely with managers on sprint planning and backlog refinement. Ability to perform test automation tool evaluations in focus area Identify the root cause of issues and collaborate with the Development teams for resolution. Offer timely technical feedback on the team to managers and conduct training sessions as needed. Show deep understanding of our technology stack, keeping the team updated with the latest tools and frameworks. Stay abreast of emerging technologies and guide their adoption for testing purposes. Play a crucial role in expanding Aqua Hyderabad by actively participating in recruitment efforts. Nice to Have: Good experience with AI-powered automation tools Achieved CKA certification. Experience working with Playwright for UI automation About Aqua: Aqua Security is the pioneer in cloud native security. Founded in 2015, Aqua Security is a global late-stage scale-up and the largest pure play cloud native vendor. Aqua helps enterprises see and stop threats across every phase of the software development lifecycle, from dev to cloud and back. Why we’re unique: Total of $265M in VC funding, with a valuation of $1B+ and TAM of $25-30B More than 500 enterprise customers around the globe, across 40 countries including 40% of the Fortune 100 Strategic partnerships with the major cloud native platform providers and public cloud providers (AWS, Microsoft, Google, IBM) The most loved cloud native open-source tools with the world’s largest open-source community tool for vulnerability scanning, Trivy The world’s leading dedicated cloud native threat research team, Aqua Nautilus. If you’re ready for an exciting opportunity to dive into the hottest cybersecurity category, now is the perfect time to join Aqua! We are a global organization where every Aquarian can make a difference and make a big impact. Aqua also offers great company culture, amazing colleagues, international travel, and lots more! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Show more Show less

Job Information Date Opened 05/30/2025 Job Type Full time Industry Financial Services Work Experience 5+ years City Gurgaon State/Province Haryana Country India Zip/Postal Code 122002 About Us indiagold has built a product & technology platform that enables regulated entities to launch or grow their asset backed products across geographies; without investing in operations, technology, people or taking any valuation, storage or transit risks. Our use of deep-tech is changing how asset backed loans have been done traditionally. Some examples of our innovation are – lending against digital gold, 100% paperless/digital loan onboarding process, computer vision to test gold purity as opposed to manual testing, auto- scheduling of feet-on-street, customer self-onboarding, gold locker model to expand TAM & launch zero-touch gold loans, zero network business app & many more. We are rapidly growing team passionate about solving massive challenges around financial well-being. We are a rapidly growing organisation with empowered opportunities across Sales, Business Development, Partnerships, Sales Operations, Credit, Pricing, Customer Service, Business Product, Design, Product, Engineering, People & Finance across several cities. We value the right aptitude & attitude than past experience in a related role, so feel free to reach out if you believe we can be good for each other. Job Description Role Overview We are looking for an experienced and high-caliber Head of Engineering to take over leadership of our engineering function. This foundational leadership role is responsible for setting the technology vision, building and scaling systems, and leading a high-performing team. You’ll drive innovation, reliability, and execution across our entire product stack at a time of significant business growth and strategic transformation. Key Responsibilities Technical Leadership Drive architectural and infrastructure decisions across all platforms (mobile, web, backend, devops). Ensure platform stability, availability, and scalability in a regulated fintech environment. Team Management Hire, mentor, and grow a strong engineering team. Foster a culture of quality, ownership, and velocity. Implement best practices in coding, testing, deployment, and operations. Execution & Delivery Work closely with Product, Design, and Data teams to deliver features at speed and scale. Own delivery timelines and engineering quality across squads. System Scalability & Security Lead the design of secure, high-performance systems capable of handling large-scale financial data and transactions. Prepare the tech stack to meet future NBFC regulatory and compliance needs. Tech Strategy & Roadmap Own and evolve the long-term technology roadmap in alignment with business goals. Evaluate and adopt emerging technologies that offer competitive advantage. Cross-functional Collaboration Partner with founders and leadership teams across Product, Business, and Operations. Align technical initiatives with business priorities and regulatory developments. Handle all audits and certification related to fintech (PSI-DSS, CISA) Collaboration with third party vendors and set up cadence with them around billing and TAT. Requirements 10+ years of overall experience in software engineering. 3+ years in senior leadership roles (Head of Engineering, VP Engineering, etc.). Proven experience building and scaling backend-heavy, data-driven systems. Deep expertise in system design, cloud infrastructure (AWS/GCP), and modern software architecture. Strong command over tech stacks such as Node.js, Java, Spring Boot, Kotlin, React, MySQL. Track record of building and managing high-performance engineering teams. Experience working in fast-paced startup environments. Strong sense of ownership, bias for action, and outcome-oriented leadership. Good To Have Prior experience in fintech or lending. Familiarity with gold-backed or asset-backed lending products. Understanding of compliance, data privacy, and security in financial systems. Experience building systems in regulated industries (e.g. NBFCs, banks).

Job Information Date Opened 05/30/2025 Job Type Full time Industry Financial Services Work Experience 5+ years City Gurgaon State/Province Haryana Country India Zip/Postal Code 122002 About Us indiagold has built a product & technology platform that enables regulated entities to launch or grow their asset backed products across geographies; without investing in operations, technology, people or taking any valuation, storage or transit risks. Our use of deep-tech is changing how asset backed loans have been done traditionally. Some examples of our innovation are – lending against digital gold, 100% paperless/digital loan onboarding process, computer vision to test gold purity as opposed to manual testing, auto- scheduling of feet-on-street, customer self-onboarding, gold locker model to expand TAM & launch zero-touch gold loans, zero network business app & many more. We are rapidly growing team passionate about solving massive challenges around financial well-being. We are a rapidly growing organisation with empowered opportunities across Sales, Business Development, Partnerships, Sales Operations, Credit, Pricing, Customer Service, Business Product, Design, Product, Engineering, People & Finance across several cities. We value the right aptitude & attitude than past experience in a related role, so feel free to reach out if you believe we can be good for each other. Job Description About the Role We are seeking a Staff Software Engineer to lead and mentor engineering teams while driving the architecture and development of robust, scalable backend systems and cloud infrastructure. This is a senior hands-on role with a strong focus on technical leadership, system design, and cross-functional collaboration across development, DevOps, and platform teams. Key Responsibilities Mentor engineering teams to uphold high coding standards and best practices in backend and full-stack development using Java, Spring Boot, Node.js, Python, and React. Guide architectural decisions to ensure performance, scalability, and reliability of systems. Architect and optimize relational data models and queries using MySQL. Define and evolve cloud infrastructure using Infrastructure as Code (Terraform) across AWS or GCP. Lead DevOps teams in building and managing CI/CD pipelines, Kubernetes clusters, and related cloud-native tooling. Drive best practices in observability using tools like Grafana, Prometheus, OpenTelemetry, and centralized logging frameworks (e.g., ELK, CloudWatch, Stackdriver). Provide architectural leadership for microservices-based systems deployed via Kubernetes, including tools like ArgoCD for GitOps-based deployment strategies. Design and implement event-driven systems that are reliable, scalable, and easy to maintain. Own security and compliance responsibilities in cloud-native environments, ensuring alignment with frameworks such as ISO 27001, CISA, and CICRA. Ensure robust design and troubleshooting of container and Kubernetes networking, including service discovery, ingress, and inter-service communication. Collaborate with product and platform teams to define long-term technical strategies and implementation plans. Perform code reviews, lead technical design discussions, and contribute to engineering-wide initiatives. Requirements Required Qualifications 7+ years of software engineering experience with a focus on backend development and system architecture. Deep expertise in Java and Spring Boot, with strong working knowledge of Node.js, Python, and React.js. Proficiency in MySQL and experience designing complex relational databases. Hands-on experience with Terraform and managing infrastructure across AWS or GCP. Strong understanding of containerization, Kubernetes, and CI/CD pipelines. Solid grasp of container and Kubernetes networking principles and troubleshooting techniques. Experience with GitOps tools such as ArgoCD and other Kubernetes ecosystem components. Deep knowledge of observability practices, including metrics, logging, and distributed tracing. Experience designing and implementing event-driven architectures using modern tooling (e.g., Kafka, Pub/Sub, etc.). Demonstrated experience in owning and implementing security and compliance measures, with practical exposure to standards like ISO 27001, CISA, and CICRA. Excellent communication skills and a proven ability to lead cross-functional technical efforts. Preferred (Optional) Qualifications Contributions to open-source projects or technical blogs. Experience leading or supporting compliance audits such as ISO 27001, SOC 2, or similar. Exposure to service mesh technologies (e.g., Istio, Linkerd). Experience with policy enforcement in Kubernetes (e.g., OPA/Gatekeeper, Kyverno). Benefits Why Join Us? Lead impactful engineering initiatives and mentor talented developers. Work with a modern, cloud-native stack across AWS, GCP, Kubernetes, and Terraform. Contribute to architectural evolution and long-term technical strategy. Competitive compensation, benefits, and flexible work options. Inclusive and collaborative engineering culture.

Job Information Date Opened 05/29/2025 Job Type Full time Industry Financial Services City Chennai City Corporation State/Province Tamil Nadu Country India Zip/Postal Code 600015 About Us indiagold has built a product & technology platform that enables regulated entities to launch or grow their asset backed products across geographies; without investing in operations, technology, people or taking any valuation, storage or transit risks. Our use of deep-tech is changing how asset backed loans have been done traditionally. Some examples of our innovation are – lending against digital gold, 100% paperless/digital loan onboarding process, computer vision to test gold purity as opposed to manual testing, auto- scheduling of feet-on-street, customer self-onboarding, gold locker model to expand TAM & launch zero-touch gold loans, zero network business app & many more. We are rapidly growing team passionate about solving massive challenges around financial well-being. We are a rapidly growing organisation with empowered opportunities across Sales, Business Development, Partnerships, Sales Operations, Credit, Pricing, Customer Service, Business Product, Design, Product, Engineering, People & Finance across several cities. We value the right aptitude & attitude than past experience in a related role, so feel free to reach out if you believe we can be good for each other. Job Description Secondary LMs at the time of payment & disbursals Release or submit collaterals to bank as per given timelines Should be able to do complete BT KYC Requirements 1.Candidate should have completed Degree 2.Candidate with minimum of 1 year experience in KYC Verification 3.Candidate should be ready to travel 4.Candidate should know local language

About the Company Modulus Housing is a MODULAR CONSTRUCTION TECH STARTUP incubated at IIT Madras, focused on rapid and sustainable infrastructure solutions for healthcare, education, housing, and commercial micro-constructions. With a vision to revolutionize construction the way Apple revolutionized computing, Modulus is creating industrialized building systems that are scalable, cost-effective, and ready for the country. About the Role The Associate – Founder’s Office is a high-impact, cross-functional role designed for someone who thrives in ambiguity, thinks strategically, and executes ruthlessly. You will work directly with the CEO on core growth priorities: business development strategy, new sector expansion, R&D pilots, and strategic partnerships. This role will serve as an in-house “special projects” leader, helping shape and scale key initiatives across departments. Responsibilities Strategic Business Development Identify and evaluate new GTM (Go-To-Market) verticals and partnership opportunities Support high-value client pursuits, investor conversations, and enterprise pitches Develop BD playbooks and frameworks for sector-specific growth (e.g., Defense, Dairy, Cloud Kitchens) R&D & Product Innovation Support Collaborate with the CEO, engineering, and academic partners (e.g., IITM) on modular design and materials research. Track global prefab innovations and prepare research notes for potential adoption. Drive pilot deployments of new product lines and collect structured feedback. Project & Initiative Management Program manage high-priority founder-led projects from ideation to execution. Monitor metrics, track OKRs, and ensure on-time delivery of outcomes. Act as a bridge between internal teams (Sales, Design, Engineering) and external partners. Investor & Strategic Communication Assist in preparing investor decks, board updates, and sector deep-dives. Conduct market research, TAM estimation, and competition bench marking. Founder Delegated Operations Represent the founder in internal or external meetings where needed. Draft critical documents, follow up with stakeholders, and ensure closure. Qualifications Bachelor’s degree in Engineering, Architecture, Economics, or Business from a Tier-1 institution MBA or equivalent is a plus. 2–5 years in consulting, early-stage startups, R&D-led enterprises, or CEO office roles. Exposure to construction, infra, design-tech, or deeptech sectors is preferred. Required Skills Strong research and analytical ability, complemented by storytelling skills using tools like PPT, Excel, and interactive, design-rich presentation platforms. Hands-on with execution, structured thinking, and navigating unstructured problem statements. Comfortable working across functions and managing senior stakeholders. Passion for innovation, infrastructure, and nation-building. What we offer A front-row seat to the strategic scaling of a disruptive construction-tech company. Fast-paced, high-trust environment where merit wins. Direct mentorship from the founding team. Opportunity to shape the built environment in a high-growth, purpose-driven sector Pay range and compensation package CTC INR 10–16 LPA (based on experience) Equal Opportunity Statement We are committed to diversity and inclusivity in our hiring practices. Show more Show less

Job Description Product Marketing Manager – High Voltage Power The High Voltage Products Business Line is at the forefront of delivering innovative power solutions for automotive and industrial applications including USB-PD Adaptors, Server PSUs, Telecom Infrastructure, and EV/HEV AC/DC & DC/DC power supplies. With increasing demand for high power density, efficiency, low EMI, and cost optimisation, we are scaling rapidly and expanding our portfolio of advanced analog and digital power products. We are looking for an experienced Product Marketing Manager with 7–10 years of expertise in leading marketing for power conversion technologies such as AC/DC, DC/DC, Flyback, and Offline controllers/converters. This is a strategic role focused on driving go-to-market execution, customer engagement, and business growth for a portfolio of high-voltage power products. You will partner closely with product line development teams, sales, systems, and applications teams to drive adoption, define product strategy, and build long-term market leadership. Key Responsibilities Own the product marketing strategy for a portfolio of high-voltage power products such as AC/DC, DC/DC, Flyback, and Offline controllers/converters, aligning with business objectives and customer needs. Identify and prioritise target markets and customers in automotive and industrial applications through detailed TAM/SAM analysis. Lead customer engagement efforts in collaboration with field sales, FAE, and business development teams to drive design wins and revenue. Define and drive competitive positioning, value propositions, and messaging for key products and platforms. Develop and execute go-to-market and launch plans, including product collateral, training, web presence, and promotional content. Partner with R&D and product line teams to influence roadmap decisions based on market feedback, competitor insights, and growth opportunities. Analyse product performance metrics (design-ins, revenue, share) and deliver forecasts and strategic insights to business leadership. Represent the product line at key customer meetings, industry events, and internal strategy reviews. Qualifications Minimum Requirements: Bachelor’s or Master’s degree in Electrical Engineering or related technical field. 7–10 years of product marketing or business development experience in the power electronics industry. Proven success in working with power conversion products such as Flyback, LLC, Buck/Boost, and offline power controllers. Preferred Qualifications Deep understanding of customer needs and trends in USB-PD, Server, Telecom, Industrial, EV/HEV, and Renewable segments. Strong business acumen with ability to balance technical depth and market insight. Demonstrated experience in product launches, roadmap planning, and customer/partner engagement. Excellent verbal and written communication skills, including the ability to develop executive-level messaging and presentations. Comfortable working in a matrixed, cross-functional environment with multiple stakeholders. Self-starter with a proactive mindset and strong analytical and strategic thinking capabilities. About Us Why TI? Engineer your future. We empower our employees to truly own their career and development. Come collaborate with some of the smartest people in the world to shape the future of electronics. We're different by design. Diverse backgrounds and perspectives are what push innovation forward and what make TI stronger. We value each and every voice, and look forward to hearing yours. Meet the people of TI Benefits that benefit you. We offer competitive pay and benefits designed to help you and your family live your best life. Your well-being is important to us. About Texas Instruments Texas Instruments Incorporated (Nasdaq: TXN) is a global semiconductor company that designs, manufactures and sells analog and embedded processing chips for markets such as industrial, automotive, personal electronics, communications equipment and enterprise systems. At our core, we have a passion to create a better world by making electronics more affordable through semiconductors. This passion is alive today as each generation of innovation builds upon the last to make our technology more reliable, more affordable and lower power, making it possible for semiconductors to go into electronics everywhere. Learn more at TI.com . Texas Instruments is an equal opportunity employer and supports a diverse, inclusive work environment. If you are interested in this position, please apply to this requisition. About The Team TI does not make recruiting or hiring decisions based on citizenship, immigration status or national origin. However, if TI determines that information access or export control restrictions based upon applicable laws and regulations would prohibit you from working in this position without first obtaining an export license, TI expressly reserves the right not to seek such a license for you and either offer you a different position that does not require an export license or decline to move forward with your employment. Show more Show less

Minimum qualifications: Bachelor's degree or equivalent practical experience. 5 years of experience in product management or a related technical role. 5 years of experience with Enterprise Storage, or public cloud services. 2 years of experience taking technical products from conception to launch. Preferred qualifications: Experience operating within and leading cross-functional teams (e.g., Product Management, Engineering, Legal, Finance, Marketing, etc.). Excellent organization and prioritization skills along with outstanding written and verbal communication skills. About The Job At Google, we put our users first. The world is always changing, so we need Product Managers who are continuously adapting and excited to work on products that affect millions of people every day. In this role, you will work cross-functionally to guide products from conception to launch by connecting the technical and business worlds. You can break down complex problems into steps that drive product development. One of the many reasons Google consistently brings innovative, world-changing products to market is because of the collaborative work we do in Product Management. Our team works closely with creative engineers, designers, marketers, etc. to help design and develop technologies that improve access to the world's information. We're responsible for guiding products throughout the execution cycle, focusing specifically on analyzing, positioning, packaging, promoting, and tailoring our solutions to our users. As part of the infrastructure organization in Google Cloud, our team owns the Cloud File Storage portfolio. This includes the highly lucrative new high performance storage for AI/ML and Cloud Native workloads (like GKE and Analytics), High Performance Computing, Lift and Shift business, and Hybrid cloud. The product ecosystem includes native Google solutions (Filestore, NetApp Volumes, Parallel Store), emerging partnerships and third-party marketplace offerings. The group is a great opportunity to work on an emerging product at Google. Instead of refining and improving an existing and established product, you'll have the opportunity to build something new and grow from zero into a billion dollar TAM. Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems. Responsibilities Build the direction and product strategy for both near-term and long-term growth of the File storage business. Deep engagement with enterprise customers to understand and support their transition to the cloud. Contribute across Google Cloud Platform (GCP) on the definition and execution of the strategy, including alignments with leadership in engineering, product and Go-To-Market (GTM). Define/drive prioritization across major segments and solutions, and execute on this via delivering new products, exploring acquisitions and developing deep industry partnerships. Build a scalable GTM including strategies for solutions and for external partners to enable them in Google Cloud. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form . Show more Show less

Minimum qualifications: Bachelor’s degree in Computer Science, Engineering, a related technical field, or equivalent practical experience. 8 years of experience in a customer-facing role working with stakeholders, driving customer technical implementations or transformation programs. Experience supporting customers in cloud operations (e.g., launch or capacity planning, product release management), technical support, escalation management, or IT consulting. Preferred qualifications: Master’s degree in a management or related technical field. Experience collaborating across business units internally and at large enterprises, and translating business requirements into technological solutions. Experience collaborating with channel partners, systems integrators, and third-party developers to deliver solutions. Experience as a Cloud Architect, DevOps Engineer, or Technical Account Manager. Experience in the engineering field and customer-facing roles. Excellent communication, presentation, problem-solving, and management skills. About The Job The Google Cloud Consulting Professional Services team guides customers through the moments that matter most in their cloud journey to help businesses thrive. We help customers transform and evolve their business through the use of Google’s global network, web-scale data centers, and software infrastructure. As part of an innovative team in this rapidly growing business, you will help shape the future of businesses of all sizes and use technology to connect with customers, employees, and partners. As a Technical Account Manager (TAM), you will help customers adopt Google Cloud products. You will lead the adoption of Google Cloud at organizations, guiding them through the technical facets of their Google Cloud transformation journey. You will manage the delivery of Cloud Consulting engagements to drive customer adoption of Google Cloud services. You will engage with various stakeholder groups, including leadership of enterprises and a cross-functional and geographically dispersed team. Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems. Responsibilities Accelerate customer adoption of Google Cloud by leading the implementation journey. Provide technical guidance and manage timelines, milestones, migration goals, and business transformation strategies. Advocate for customer needs in order to overcome adoption blockers and drive new feature development. Lead across multiple work streams and teams to maintain customer momentum. Develop relationships with key stakeholders (e.g., C-Suite and IT team) to understand a customer’s business and develop road maps. Plan for customer events and launches, partnering with Support, Engineering, and Site Reliability Engineers to ensure customer success during critical moments. Work with customers and Support to guide issues and escalations to resolution. Develop best practices and assets based on learnings from customer engagements to help support initiatives to scale through partners and accelerate cloud adoption. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form . Show more Show less

Responsibilities a. Analyze and solve problems at their root, stepping back to understand the broader context Establish , meet , and monitor SLAs for support issues in conjunction with the rest of the teams b. Interface with customers , understand their requirements and deliver complete application and data solutions c. Triage many possible courses of action in a high-ambiguity environment, making use of both quantitative analysis and business judgment d. Address and effectively manage sensitive issues and manage escalations from business teams e. Build and maintain effective internal relationships , specifically with Engineering , Site Reliability Engineering, Client Support Managers, and Ad Operations to help identify, report, and resolve issues quickly f. Learn and understand a broad range of Samsung Ads Platform and applications and know when , how, and which to use and which not to use Qualifications 4+ yrs Ad-Tech domain experience 1+ yrs experience with SQL & databases Strong written and verbal communication skills Customer centric mindset and structured approach to troubleshooting issue resolution Demonstrated experience of solving technical issues with third party SSPs , MMPs , SSAI vendors , Measurement solutions , Fraud Prevention companies etc Experience with 3P measurement vendor troubleshooting and integration Experience with support platforms tools , CRM or ticketing tools Ability to present complex technical information in a clear and concise manner to a variety of audiences , especially non-technical / go-to-market teams Experience using cloud-based tools like S3, Athena , QuickSights, and Kibana is a plus Experience as a Business/Product/Data Analyst is a plus Experience with Redshift and Snowflake is a plus Show more Show less

Technical Account Manager (TAM) Overview: As a Technical Account Manager (TAM), you will play a pivotal role as the dedicated primary point of contact for all technical and product-related activities post Go-live for our Super Enterprise Merchants. Your responsibility will extend to building and nurturing strong relationships with customer technical contacts, addressing challenges, and transforming them into advocates for our products. Responsibilities: Customer Engagement: Establish and maintain robust relationships with Super Enterprise Merchants, serving as the go-to person for all technical and product-level discussions after Go-live. Proactively engage with customers to understand their queries, conduct hands-on troubleshooting, and ensure timely resolution of technical challenges. Technical Expertise: Demonstrate a comprehensive understanding of the Razorpay product stack. Report and escalate issues or bugs to the Product/Software engineering teams using tools like Jira, actively collaborating towards swift resolutions. Advocacy and Business Alignment: Advocate and drive desired Merchant behavior, identifying opportunities where Razorpay products and technologies can optimally align with the merchants monetary transaction needs. Act as a subject matter expert, driving best practices with the merchant, documenting technical information, gathering feedback, and contributing to product enhancements. Collaboration: Collaborate closely with Sales, Product, and Engineering teams on a day-to-day basis, ensuring seamless communication and alignment of goals. Skills and Requirements: Professional Experience: Previous experience in customer success and/or account management, with a focus on the technical aspects, in a SaaS environment. (Experience in Fintech is a Plus) Communication and Presentation Skills: Excellent written and verbal communication skills, coupled with effective presentation abilities. Project Management:Strong multitasking and project management skills, showcasing initiative, self-motivation, and teamwork. Technical Proficiency:Experience with tools such as Jira, Zendesk, or similar, and a basic understanding of programming (a plus). Customer Focus:Ability to discern evolving customer requirements and map them to platform features. Organizational Skills:Exceptional project management and organizational skills, especially in coordinating meetings and follow-ups with global stakeholders across multiple time zones and disciplines. Preferred Qualifications: 2+ years of experience in technical product and SaaS disciplines in a customer-facing role. B.Tech/M.Tech degree in Computer Science/Information Science. Technical certifications are a plus. Role Information: Role: Technical Account Manager Industry Type: Software Product Department: Business Engineering & Product Management Employment Type: Full Time, Permanent Role Category: Product Management - Technology Education: UG: Any Graduate PG: Any Postgraduate Join us in revolutionizing the digital payment landscape and play a crucial role in shaping the success of our Super Enterprise Merchants!

Job Description Accountable for providing customers with the guidance and support needed throughout the full life cycle of implementation to ensure successful and most effective use of Oracle’s products and related implementation services. Maximize the customers' use of Support Services, drive a high degree of satisfaction, referenceability and protect/enhance revenue streams. Advocates for customer and becomes a trusted advisor aligning with the stakeholders of their assigned customers. Leading contributor individually and as a team member, providing direction and mentoring to others. Build significant long-term relationships with key customer contacts. Understand the customer’s industry, as well as its technical and infrastructure environment, and translate it into Oracle solutions. Work collaboratively with Sales, the Customer Service Manager and the customers to determine their needs and identify appropriate solutions. Coordinate delivery of Support Services. Involvement in at least 5 successful customer engagements, focusing on customer service delivery and management. Conduct periodic Account Planning and Account Reviews, tracking and communicating status on complex projects including risk identification and mitigation recommendations. Execute Project Management principles - managing contract cost, resources and scheduling, scope and risk management. Identify and submit delivery leads for new opportunities and contract renewals. Has detailed knowledge and demonstrated execution of Oracle policies, procedures, reporting, escalation process and delivery tools with complex contracts. May take a project lead role. Work is non-routine and complex, involving the application of advanced technical/business skills in area of specialization. 7-10 years Enterprise implementation experience, IT Service management, Project management or Account Management experience and/or Advanced Educational degree. Project Management or Service Management certification is desirable - ITIL, PMP, Prince2 or University equivalent. Subject Matter expertise in industry or product(s). Ability to effectively communicate and engage with senior executives. Demonstrated expertise in large (multi-site or international) IT projects. Working Globally is desirable. Career Level - IC4 Responsibilities Our Team Oracle Customer Success Services (CSS) enable organizations to leverage their Oracle investments to extend into the cloud with greater value, choice, and confidence. Oracle delivers enterprise-grade, end-to-end managed cloud services across its broad portfolio of business applications, middleware, database, and hardware technologies. Oracle Advanced Customer Services has industry-leading expertise with the highest customer satisfaction to support customer business every step of the way. Part of our growth strategy, we are recruiting an experienced Technical Account Manager (TAM) with extensive service delivery / operations background with Oracle products. Our Ideal Candidate: Our ideal candidate will typically be expected to demonstrate the following attributes: Good technical skills in Oracle Database and in any one of the Oracle Applications such as Fusion Applications, EBS, PSFT & JDE etc. Knowledge & experience in Exadata, ExaCS and Oracle Cloud Infrastructure. Understanding of Technical architecture, operating systems and network. Strong understanding of Incident Management process in a production IT Environment and IT Operations. Good understanding of Problem Management, Change Management and Event Management processes. Demonstrated knowledge of incident management practices, activities, techniques, and tools within a large, complex organization preferably in Infrastructure areas. Demonstrated ability to effectively coordinate resolution efforts for escalated issues. Good understanding of the business impacts of critical situations. Demonstrated ability to effectively communicate at the technical and business management level. Should have a strong customer facing skills. Ability to multitask, maintain composure in high-stress/high-visibility situations and change priority as needed to accommodate a very dynamic business. Work in rotation Shifts. Excellent team player, willing to learn new technologies & problem-solving skills. Strong organization skills, detail oriented & communication skills. . University degree, with post graduate technical or management qualifications or other relevant experience. OCI Certified / ITIL Foundation Certification in IT Service Management / PMP. Your Qualifications: The candidate should have 11+ years of experience in Oracle products including Technical/Functional and Project/Program Management experience and have a track record in delivering large-scale global Application or infrastructure/database projects. High commitment with his/her customers is must. The role will be based in Bangalore / Hyderabad / Delhi. Your Responsibilities: Key tasks include, but are not limited to, the following: SCOPE: Manage service delivery activities for customer’s diversified set of Oracle Products deployed on Cloud & On-Premises. Represent as a single point of contact between customer & Oracle. Manage the service delivery through virtual team of resources. Establish priorities & Service growth plans for customers aligned to Oracle’s Cloud Strategy. Work on improvement initiatives as required ACCOUNTABILITIES: Review existing services & contracts and understand the scope thoroughly. Generate & manage service delivery plan, key deliverables, marshal resources as required, RACI, risks, issues and dependencies according to ACS standards. Deliver regular business and operational reviews to key business stakeholders. Implement Service Improvement policy and processes. Manage and co-ordinate changes in customer environments per customer strategy. RESPONSIBILITIES: To restore a normal service operation as quickly as possible and to minimize the impact on business operations, thus ensuring that the best possible levels of service quality and availability are maintained. Coordinate all activities required to lead significant incidents in compliance with SLAs and OLAs. Serve as an escalation point of contact with the primary focus on restoring the services. Facilitate the outage calls and ensure that all the required resources are engaged to work a Major Incident. Ensuring that effective communication is maintained with the Executives, Business Leadership during an incident. Analyze data and prepare reports in support of periodic service reviews, including operational metrics and service level reports Coordinating the resolution of incident by participating in the interaction with multiple customer groups and representing Production Operations Incident management in a series of daily forums to report status and receive feedback on operational handling/issues About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Job Description Accountable for providing customers with the guidance and support needed throughout the full life cycle of implementation to ensure successful and most effective use of Oracle’s products and related implementation services. Maximize the customers' use of Support Services, drive a high degree of satisfaction, referenceability and protect/enhance revenue streams. Advocates for customer and becomes a trusted advisor aligning with the stakeholders of their assigned customers. Leading contributor individually and as a team member, providing direction and mentoring to others. Build significant long-term relationships with key customer contacts. Understand the customer’s industry, as well as its technical and infrastructure environment, and translate it into Oracle solutions. Work collaboratively with Sales, the Customer Service Manager and the customers to determine their needs and identify appropriate solutions. Coordinate delivery of Support Services. Involvement in at least 5 successful customer engagements, focusing on customer service delivery and management. Conduct periodic Account Planning and Account Reviews, tracking and communicating status on complex projects including risk identification and mitigation recommendations. Execute Project Management principles - managing contract cost, resources and scheduling, scope and risk management. Identify and submit delivery leads for new opportunities and contract renewals. Has detailed knowledge and demonstrated execution of Oracle policies, procedures, reporting, escalation process and delivery tools with complex contracts. May take a project lead role. Work is non-routine and complex, involving the application of advanced technical/business skills in area of specialization. 7-10 years Enterprise implementation experience, IT Service management, Project management or Account Management experience and/or Advanced Educational degree. Project Management or Service Management certification is desirable - ITIL, PMP, Prince2 or University equivalent. Subject Matter expertise in industry or product(s). Ability to effectively communicate and engage with senior executives. Demonstrated expertise in large (multi-site or international) IT projects. Working Globally is desirable. Career Level - IC4 Responsibilities Our Team Oracle Customer Success Services (CSS) enable organizations to leverage their Oracle investments to extend into the cloud with greater value, choice, and confidence. Oracle delivers enterprise-grade, end-to-end managed cloud services across its broad portfolio of business applications, middleware, database, and hardware technologies. Oracle Advanced Customer Services has industry-leading expertise with the highest customer satisfaction to support customer business every step of the way. Part of our growth strategy, we are recruiting an experienced Technical Account Manager (TAM) with extensive service delivery / operations background with Oracle products. Our Ideal Candidate: Our ideal candidate will typically be expected to demonstrate the following attributes: Good technical skills in Oracle Database and in any one of the Oracle Applications such as Fusion Applications, EBS, PSFT & JDE etc. Knowledge & experience in Exadata, ExaCS and Oracle Cloud Infrastructure. Understanding of Technical architecture, operating systems and network. Strong understanding of Incident Management process in a production IT Environment and IT Operations. Good understanding of Problem Management, Change Management and Event Management processes. Demonstrated knowledge of incident management practices, activities, techniques, and tools within a large, complex organization preferably in Infrastructure areas. Demonstrated ability to effectively coordinate resolution efforts for escalated issues. Good understanding of the business impacts of critical situations. Demonstrated ability to effectively communicate at the technical and business management level. Should have a strong customer facing skills. Ability to multitask, maintain composure in high-stress/high-visibility situations and change priority as needed to accommodate a very dynamic business. Work in rotation Shifts. Excellent team player, willing to learn new technologies & problem-solving skills. Strong organization skills, detail oriented & communication skills. . University degree, with post graduate technical or management qualifications or other relevant experience. OCI Certified / ITIL Foundation Certification in IT Service Management / PMP. Your Qualifications: The candidate should have 11+ years of experience in Oracle products including Technical/Functional and Project/Program Management experience and have a track record in delivering large-scale global Application or infrastructure/database projects. High commitment with his/her customers is must. The role will be based in Bangalore / Hyderabad / Delhi. Your Responsibilities: Key tasks include, but are not limited to, the following: SCOPE: Manage service delivery activities for customer’s diversified set of Oracle Products deployed on Cloud & On-Premises. Represent as a single point of contact between customer & Oracle. Manage the service delivery through virtual team of resources. Establish priorities & Service growth plans for customers aligned to Oracle’s Cloud Strategy. Work on improvement initiatives as required ACCOUNTABILITIES: Review existing services & contracts and understand the scope thoroughly. Generate & manage service delivery plan, key deliverables, marshal resources as required, RACI, risks, issues and dependencies according to ACS standards. Deliver regular business and operational reviews to key business stakeholders. Implement Service Improvement policy and processes. Manage and co-ordinate changes in customer environments per customer strategy. RESPONSIBILITIES: To restore a normal service operation as quickly as possible and to minimize the impact on business operations, thus ensuring that the best possible levels of service quality and availability are maintained. Coordinate all activities required to lead significant incidents in compliance with SLAs and OLAs. Serve as an escalation point of contact with the primary focus on restoring the services. Facilitate the outage calls and ensure that all the required resources are engaged to work a Major Incident. Ensuring that effective communication is maintained with the Executives, Business Leadership during an incident. Analyze data and prepare reports in support of periodic service reviews, including operational metrics and service level reports Coordinating the resolution of incident by participating in the interaction with multiple customer groups and representing Production Operations Incident management in a series of daily forums to report status and receive feedback on operational handling/issues About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less