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2.0 - 5.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

About Us Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises for two decades. Zycus has been consistently recognized by Gartner, Forrester, and other analysts for its Source to Pay integrated suite. Zycus powers its S2P software with the revolutionary Merlin AI Suite. Merlin AI takes over the tactical tasks and empowers procurement and AP officers to focus on strategic projects; offers data-driven actionable insights for quicker and smarter decisions, and its conversational AI offers a B2C type user-experience to the end-users. Zycus helps enterprises drive real savings, reduce risks, and boost compliance, and its seamless, intuitive, and easy-to-use user interface ensures high adoption and value across the organization. Start your #CognitiveProcurement journey with us, as you are #MeantforMore We Are An Equal Opportunity Employer: Zycus is committed to providing equal opportunities in employment and creating an inclusive work environment. We do not discriminate against applicants on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, or any other legally protected characteristic. All hiring decisions will be based solely on qualifications, skills, and experience relevant to the job requirements. Job Description Zycus is looking to hire MBA graduates specializing in supply chain and operations to work as Analyst TAM /Senior Procurement Analyst . The Analyst will work as part of a Project / Technical Account Management team to deliver analytical, solution-oriented services to Fortune 500 clients. In this role, you will be part of a Global Team and work with our global customers in implementing our AI-driven procurement solution. As a TAM Analyst/ Senior Procurement Analyst at Zycus, you will: Work with customers and understand their configurations and usage patterns of Zycus application/s (like Sourcing, Contract management, Supplier management, Procurement etc.) Provide training to customers on upcoming changes for new releases every quarter. Proactively communicate with customers and resolve their issues. Plan, Estimate and drive the execution of change and service requests. Identify patterns in customer raised tickets (issues and queries) and work towards permanently addressing them. Work on all aspects of maintenance of an already implemented Customer including business process mapping, requirements gathering, process configuration, documenting process flows, user interface configuration, user / supplier set-up and testing support. Work with the Technical Account Manager to ensure deliverables are on-time, increase efficiency and resolve issues for customers by coordinating with multiple Teams from Zycus & Customer side to achieve Customer Satisfaction Participate and contribute to best practices (tools/process), knowledge sharing like customer KYC Work efficiently on, Zycus products configuration, Incident Management Tools, MS-Excel, etc. Provide strong technical understanding of our product with the ability to discuss and demonstrate the Zycus Solution and how it may be configured to meet customer's business needs. Job Requirement What will you require to be successful in this role: MBA in Supply Chain and Operation Experience Level: 2-5 years Willingness to work in 24 X 7 shifts Excellent written and oral communication skills is a must. Flexible, enthusiastic approach to work including a strong desire to learn new tools & techniques to solve business problems. Collaboration with various internal and external stakeholders. Ability to learn, execute and excel. Multitask and work with priorities. Working hours: As per the geography and region assigned. Five Reasons Why You Should Join Zycus Cloud Product Company: We are a Cloud SaaS Company, and our products are created by using the latest technologies like ML and AI. Our UI is in Angular JS, and we are developing our mobile apps using React. A Market Leader: Zycus is recognized by Gartner (world’s leading market research analyst) as a Leader in Procurement Software Suites. Move between Roles: We believe that change leads to growth and therefore we allow our employees to shift careers and move to different roles and functions within the organization Get a Global Exposure: You get to work and deal with our global customers. Create an Impact: Zycus gives you the environment to create an impact on the product and transform your ideas into reality. Even our junior engineers get the opportunity to work on different product features. About Us Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises for two decades. Zycus has been consistently recognized by Gartner, Forrester, and other analysts for its Source to Pay integrated suite. Zycus powers its S2P software with the revolutionary Merlin AI Suite. Merlin AI takes over the tactical tasks and empowers procurement and AP officers to focus on strategic projects; offers data-driven actionable insights for quicker and smarter decisions, and its conversational AI offers a B2C type user-experience to the end-users. Zycus helps enterprises drive real savings, reduce risks, and boost compliance, and its seamless, intuitive, and easy-to-use user interface ensures high adoption and value across the organization. Start your #CognitiveProcurement journey with us, as you are #MeantforMore Show more Show less

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2.0 - 5.0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

About Us Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises for two decades. Zycus has been consistently recognized by Gartner, Forrester, and other analysts for its Source to Pay integrated suite. Zycus powers its S2P software with the revolutionary Merlin AI Suite. Merlin AI takes over the tactical tasks and empowers procurement and AP officers to focus on strategic projects; offers data-driven actionable insights for quicker and smarter decisions, and its conversational AI offers a B2C type user-experience to the end-users. Zycus helps enterprises drive real savings, reduce risks, and boost compliance, and its seamless, intuitive, and easy-to-use user interface ensures high adoption and value across the organization. Start your #CognitiveProcurement journey with us, as you are #MeantforMore We Are An Equal Opportunity Employer: Zycus is committed to providing equal opportunities in employment and creating an inclusive work environment. We do not discriminate against applicants on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, or any other legally protected characteristic. All hiring decisions will be based solely on qualifications, skills, and experience relevant to the job requirements. Job Description Zycus is looking to hire MBA graduates specializing in supply chain and operations to work as Analyst TAM / Senior Procurement Analyst . The Analyst will work as part of a Project / Technical Account Management team to deliver analytical, solution-oriented services to Fortune 500 clients. In this role, you will be part of a Global Team and work with our global customers in implementing our AI-driven procurement solution. As a TAM Analyst / Senior Procurement Analyst at Zycus, you will: Work with customers and understand their configurations and usage patterns of Zycus application/s (like Sourcing, Contract management, Supplier management, Procurement etc.) Provide training to customers on upcoming changes for new releases every quarter. Proactively communicate with customers and resolve their issues. Plan, Estimate and drive the execution of change and service requests. Identify patterns in customer raised tickets (issues and queries) and work towards permanently addressing them. Work on all aspects of maintenance of an already implemented Customer including business process mapping, requirements gathering, process configuration, documenting process flows, user interface configuration, user / supplier set-up and testing support. Work with the Technical Account Manager to ensure deliverables are on-time, increase efficiency and resolve issues for customers by coordinating with multiple Teams from Zycus & Customer side to achieve Customer Satisfaction Participate and contribute to best practices (tools/process), knowledge sharing like customer KYC Work efficiently on, Zycus products configuration, Incident Management Tools, MS-Excel, etc. Provide strong technical understanding of our product with the ability to discuss and demonstrate the Zycus Solution and how it may be configured to meet customer's business needs. Job Requirement What will you require to be successful in this role: MBA in Supply Chain and Operation Experience Level: 2-5 years Willingness to work in 24 X 7 shifts Excellent written and oral communication skills is a must. Flexible, enthusiastic approach to work including a strong desire to learn new tools & techniques to solve business problems. Collaboration with various internal and external stakeholders. Ability to learn, execute and excel. Multitask and work with priorities. Working hours: As per the geography and region assigned. Five Reasons Why You Should Join Zycus Cloud Product Company: We are a Cloud SaaS Company, and our products are created by using the latest technologies like ML and AI. Our UI is in Angular JS, and we are developing our mobile apps using React. A Market Leader: Zycus is recognized by Gartner (world’s leading market research analyst) as a Leader in Procurement Software Suites. Move between Roles: We believe that change leads to growth and therefore we allow our employees to shift careers and move to different roles and functions within the organization Get a Global Exposure: You get to work and deal with our global customers. Create an Impact: Zycus gives you the environment to create an impact on the product and transform your ideas into reality. Even our junior engineers get the opportunity to work on different product features. About Us Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises for two decades. Zycus has been consistently recognized by Gartner, Forrester, and other analysts for its Source to Pay integrated suite. Zycus powers its S2P software with the revolutionary Merlin AI Suite. Merlin AI takes over the tactical tasks and empowers procurement and AP officers to focus on strategic projects; offers data-driven actionable insights for quicker and smarter decisions, and its conversational AI offers a B2C type user-experience to the end-users. Zycus helps enterprises drive real savings, reduce risks, and boost compliance, and its seamless, intuitive, and easy-to-use user interface ensures high adoption and value across the organization. Start your #CognitiveProcurement journey with us, as you are #MeantforMore Show more Show less

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2.0 - 5.0 years

0 Lacs

Pune, Maharashtra, India

On-site

About Us Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises for two decades. Zycus has been consistently recognized by Gartner, Forrester, and other analysts for its Source to Pay integrated suite. Zycus powers its S2P software with the revolutionary Merlin AI Suite. Merlin AI takes over the tactical tasks and empowers procurement and AP officers to focus on strategic projects; offers data-driven actionable insights for quicker and smarter decisions, and its conversational AI offers a B2C type user-experience to the end-users. Zycus helps enterprises drive real savings, reduce risks, and boost compliance, and its seamless, intuitive, and easy-to-use user interface ensures high adoption and value across the organization. Start your #CognitiveProcurement journey with us, as you are #MeantforMore We Are An Equal Opportunity Employer: Zycus is committed to providing equal opportunities in employment and creating an inclusive work environment. We do not discriminate against applicants on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, or any other legally protected characteristic. All hiring decisions will be based solely on qualifications, skills, and experience relevant to the job requirements. Job Description Zycus is looking to hire MBA graduates specializing in supply chain and operations to work as Analyst TAM/ Senior Procurement Analyst . The Analyst will work as part of a Project / Technical Account Management team to deliver analytical, solution-oriented services to Fortune 500 clients. In this role, you will be part of a Global Team and work with our global customers in implementing our AI-driven procurement solution. As a TAM Analyst/ Senior Procurement Analyst at Zycus, you will: Work with customers and understand their configurations and usage patterns of Zycus application/s (like Sourcing, Contract management, Supplier management, Procurement etc.) Provide training to customers on upcoming changes for new releases every quarter. Proactively communicate with customers and resolve their issues. Plan, Estimate and drive the execution of change and service requests. Identify patterns in customer raised tickets (issues and queries) and work towards permanently addressing them. Work on all aspects of maintenance of an already implemented Customer including business process mapping, requirements gathering, process configuration, documenting process flows, user interface configuration, user / supplier set-up and testing support. Work with the Technical Account Manager to ensure deliverables are on-time, increase efficiency and resolve issues for customers by coordinating with multiple Teams from Zycus & Customer side to achieve Customer Satisfaction Participate and contribute to best practices (tools/process), knowledge sharing like customer KYC Work efficiently on, Zycus products configuration, Incident Management Tools, MS-Excel, etc. Provide strong technical understanding of our product with the ability to discuss and demonstrate the Zycus Solution and how it may be configured to meet customer's business needs. Job Requirement What will you require to be successful in this role: MBA in Supply Chain and Operation Experience Level: 2-5 years Willingness to work in 24 X 7 shifts Excellent written and oral communication skills is a must. Flexible, enthusiastic approach to work including a strong desire to learn new tools & techniques to solve business problems. Collaboration with various internal and external stakeholders. Ability to learn, execute and excel. Multitask and work with priorities. Working hours: As per the geography and region assigned. Five Reasons Why You Should Join Zycus Cloud Product Company: We are a Cloud SaaS Company, and our products are created by using the latest technologies like ML and AI. Our UI is in Angular JS, and we are developing our mobile apps using React. A Market Leader: Zycus is recognized by Gartner (world’s leading market research analyst) as a Leader in Procurement Software Suites. Move between Roles: We believe that change leads to growth and therefore we allow our employees to shift careers and move to different roles and functions within the organization Get a Global Exposure: You get to work and deal with our global customers. Create an Impact: Zycus gives you the environment to create an impact on the product and transform your ideas into reality. Even our junior engineers get the opportunity to work on different product features. About Us Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises for two decades. Zycus has been consistently recognized by Gartner, Forrester, and other analysts for its Source to Pay integrated suite. Zycus powers its S2P software with the revolutionary Merlin AI Suite. Merlin AI takes over the tactical tasks and empowers procurement and AP officers to focus on strategic projects; offers data-driven actionable insights for quicker and smarter decisions, and its conversational AI offers a B2C type user-experience to the end-users. Zycus helps enterprises drive real savings, reduce risks, and boost compliance, and its seamless, intuitive, and easy-to-use user interface ensures high adoption and value across the organization. Start your #CognitiveProcurement journey with us, as you are #MeantforMore Show more Show less

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5.0 years

0 Lacs

India

On-site

About Us At SentinelOne, we’re redefining cybersecurity by pushing the limits of what’s possible—leveraging AI-powered, data-driven innovation to stay ahead of tomorrow’s threats. From building industry-leading products to cultivating an exceptional company culture, our core values guide everything we do. We’re looking for passionate individuals who thrive in collaborative environments and are eager to drive impact. If you’re excited about solving complex challenges in bold, innovative ways, we’d love to connect with you. What are we looking for? Today, the groundbreaking technology they built is turning heads and changing mindsets across the industry about the future of endpoint protection.And this is just the beginning. As a TAM you will directly work with SentinelOne enterprise customers to drive adoption and continued value of our products and services and develop new business opportunities. You will create and maintain long-term relationships with SentinelOne strategic customers, manage complex implementation and onboarding projects, consulting assignments and technical escalations, and work closely with SentinelOne teams (Dev, Product, Security, Sr. Management, Support). You will become a technical authority of the S1 technology while constantly improving best practices for the SentinelOne solutions and services. What will you do? Own overall relationship with assigned large-scale clients while creating the platform for continuing value growth and re-purchase loyalty toward SentinelOne solution. Lead complex implementation and onboarding projects for S1 products and services. Deliver professional and technical account management services following the best practices and established procedures through proactive communication, strategic advisory, technical project management, service reviews, escalation management, training and more. Work independently to evaluate a customer’s environment and architecture to deliver the appropriate design and integration solution while maintaining a high satisfaction rate. This includes, but is not limited to, evaluating customers' business needs, infrastructure, security and compliance requirements. Work closely with Product, Engineering, Support teams as well as Upper Management, and Sales to advocate customer needs, resolve technical & business issues, defining feature requests, identifying growth opportunities, and collecting customers’ feedback Maintain in-depth understanding of company technology, products, and services. Contribute to our knowledge base by creating best practices guides and video tutorials. What skills and knowledge you should bring? At least 5 years experience in field engineering: Senior support engineer (tier 3-4)/Technical Account Manager/Pre-Sales Strong application and/or Endpoint security background Strong project management skills Experience working with Enterprise customers - Required Excellent customer oriented individual, a problem solver Professional and articulate with excellent written communication skills Fast learner, team player, problem solver, ability to work in fluctuating workload environment and with a globally dispersed, cross cultural team Ability to multitask and prioritize Position can include travel of up to 20% Experience with host base (endpoint agent) security solutions is preferred Multi OS support experience: Windows, Mac & Linux (mobile platforms - an advantage) Training delivery experience - Required Postgres experience or any other DB (queries and basic programming) - an advantage Previous scripting experience. At minimum a working knowledge of Python,Powershell, and Unix shell scripts Working knowledge of Windows Sysinternals is strongly preferred Why Us? You will be joining a cutting-edge company, where you will tackle extraordinary challenges and work with the very best in the industry Employee stock purchase program and RSU Numerous company-sponsored events including regular happy hours and team-building events Flexible Time Off. Flexible Paid Sick Days. Global gender-neutral Parental Leave (16 weeks, beyond the leave provided by the local laws) Gym membership/sports gears by Cultfit. Wellness Coach app, with 3,000+ on-demand sessions, daily interactive classes, audiobooks, and unlimited private coaching. Private medical insurance plan for you and your family. Life Insurance covered by S1 (for employees) Telemedical app consultation (Practo) Global Employee Assistance Program (confidential counseling related to both personal and work life matters) High-end MacBook or Windows laptop. Home-office-setup allowances (one time) and maintenance allowance. Internet allowances. Provident Fund and Gratuity (as per govt clause) NPS contribution (Employee contribution) Half yearly bonus program depending on the individual and company performance. Above standard referral bonus as per policy. LinkedIn Business platform for Hard/Soft skills Training & Support for your further educational activities/trainings Sodexo food coupons. SentinelOne is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. SentinelOne participates in the E-Verify Program for all U.S. based roles. Show more Show less

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0 years

0 Lacs

Pune, Maharashtra, India

Remote

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. About The Role As a Senior Technical Account Manager (TAM) at CrowdStrike, you will be a trusted advisor and technical partner to our most strategic customers. This role is all about building strong relationships, delivering expert guidance, and ensuring the long-term success and security of our customers' environments. You’ll work closely with Security, Product and IT teams to proactively resolve complex technical challenges, and help customers maximise the value of our platform. In this role, you’ll combine deep technical knowledge with strong communication and customer management skills to provide tailored support and strategic planning. You will serve as a bridge between customers and our internal teams, helping to prioritize issues, share product feedback, and advocate for customer needs. Success in this role requires a proactive mindset, a passion for cybersecurity, and the ability to navigate complex technical environments with confidence and care. What You’ll Do Serve as primary technical contact and augment our customer support teams Onboard new Elite Enterprise customers to the CrowdStrike platform. Ensure customer success through proactive periodic health checks, product training, and developing and sharing best practices focusing on Executive level interaction\ Lead efforts with internal CrowdStrike stakeholders to ensure needed customer feedback is adequately documented and assessed by internal parties. Leads meetings with Product Leadership to ensure customer must-have features and impacting issues are addressed Be the solution expert from the front lines of the SOC to the C-suite. Research complex technical issues in a timely manner and follow up with recommendations and action plans. Drive escalations with executive management and stakeholders Lead cross-functional groups to achieve resolution for any escalated issues. Contribute and utilize internal technical expertise, including development engineers, knowledge base, and other internal tools to provide the most effective solutions to customer issues Create knowledge content and systems to capture new learning for reuse throughout the company and user base. Lead technical communications within the team to share best practices and learn about new technologies and complimentary security applications. Manage renewal risk and collaborate with sales executive teams to remediate and ensure a successful renewal and upsell of product across assigned territory Conduct and lead quarterly onsite briefings with customers and executive staff. Participate in a corporate mentorship program. What You’ll Need Bachelor’s Degree or equivalent experience Industry recognized security certification Experience working with all supported operating systems Knowledge of enterprise web technologies, security and cutting-edge infrastructures Network infrastructure experience Security Operations Center working knowledge and experience Excellent customer service skills and ability to quickly establish technical credibility with customers Excellent communication skills, written and verbal with the ability to effectively communicate at all levels. Experience working independently to determine methods and procedures on new assignments Demonstrable problem-solving skills Collaborative attitude Commitment to customer success Bonus Points Experience with cloud platforms (e.g., AWS, Azure, GCP) Familiarity with SIEM tools and log analysis (e.g., Splunk, QRadar) Industry-recognized security certifications (e.g., CISSP, CISM, GIAC) Scripting knowledge (e.g., Python, PowerShell, Bash) Experience working with APIs for integration and automation Deep expertise in Windows, Linux and Mac platforms Benefits Of Working At CrowdStrike Remote-friendly and flexible work culture Market leader in compensation and equity awards Comprehensive physical and mental wellness programs Competitive vacation and holidays for recharge Paid parental and adoption leaves Professional development opportunities for all employees regardless of level or role Employee Resource Groups, geographic neighbourhood groups and volunteer opportunities to build connections Vibrant office culture with world class amenities Great Place to Work Certified™ across the globe CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program. CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance. Show more Show less

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4.0 - 6.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done. There’s another option. Freshworks. With a fresh vision for how the world works. At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world. Fresh vision. Real impact. Come build it with us. Job Description As an Integrated Campaigns Programs Lead, you will play a pivotal role in driving demand generation, with a focus on SMB and commercial segments. You’ll be right where the action is—working with campaign managers, vendors, sales, and ops to launch high-impact programs. You’ll orchestrate timelines, investments, negotiations, assets, lead flow, vendor coordination, reporting, and sales enablement. If it’s happening in a campaign, you’ll know it—and probably be the one making it happen. You'll get hands-on with MarTech innovations, Account-Based Marketing (ABM) tactics, and data-driven optimization—all while pushing the boundaries of how we engage and convert our Ideal Customer Profile (ICP). This is a launchpad for someone who has already worked in SaaS marketing and is ready to go deeper into campaign execution, build playbooks, and become the go-to person for getting results. Key Responsibilities Program Strategy & Execution: Help build the investment strategy for your motion, working alongside campaign leaders to align budget allocation with business objectives. Develop scalable, data-driven programs that target the right ICP in the TAM across digital, ABM, content syndication, BANT lead generation, and webinar activations. Own behind-the-scenes of the bill of material needed for these programs - landing pages, ads, campaign markers, email sequences, dry runs, recordings Work cross-functionally with marketing, sales, finance, and analytics teams to ensure on-time execution and measure impact. Build feedback loops and boldly experiment to continuously refine and optimize programs based on performance insights and sales feedback Sales Marketing Alignment: Equip BDRs with follow-up kits that sets them up for success: Content debriefing, Outreach sequences, call guides, email copy Track sales engagement post-campaign, and proactively flag follow-up issues. Manage call and email blitz programs with sales Vendor Management & Negotiation: Negotiate high-value contracts and pricing models to drive the best outcomes—balancing cost efficiency with quality lead generation. Manage the end-to-end contract lifecycle—from SOW approvals to finance sign-offs and invoice tracking—to ensure operational excellence. Build strategic, long-term relationships with partners, fostering innovation and collaboration to enhance campa ji ign performance. Own post-campaign analysis—track metrics, identify trends, optimize lead flows, and recommend adjustments best practices to improve conversion rates. Present crisp performance reports and insights to key stakeholders, influencing future investments and strategic pivots. Qualifications Education & Experience: Bachelor’s degree in Marketing, Business, Communications, or a related field. 4-6 years of experience in campaign management or similar role, preferably within a SaaS demand generation environment. Skills & Competencies: A strong grip on how leads move, how sales teams work, and how campaigns convert You’re organized, curious, and always thinking two steps ahead Strong negotiation and contract management skills Proficient in data analysis and using data to influence/drive decisions Excellent communication and interpersonal skills Ability to manage multiple high-velocity projects simultaneously Experience with Salesforce, Marketo, Powerbi, Tableau, Hubspot, Outreach, and similar tools Additional Information At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business. Show more Show less

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0 years

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India

Remote

Location: Remote, India Type: Full-Time Experience Level: Senior / Expert Start Date: Immediate About Brainwave Science: Brainwave Science is a leader in cognitive technologies, specializing in solutions for the security and intelligence sectors. Our flagship product, iCognative™ , leverages real-time cognitive response analysis using Artificial Intelligence and Machine Learning techniques to redefine the future of investigations, defense, counterterrorism, and counterintelligence operations. Beyond security, Brainwave Science is at the forefront of healthcare innovation, applying our cutting-edge technology to identifying diseases, various neurological conditions, and mental health challenges in advance and identification of stress and anxiety in real time and providing non-medical, science-backed interventions. Together, we are shaping a future where advanced technology strengthens security, promotes wellness, and creates a healthier, safer world for individuals and communities worldwide. About the Role We are seeking sharp, motivated Data Analysts to work at the intersection of product intelligence and business growth. This role demands a strong command of data analysis tools, an ability to interpret technical performance metrics, and a deep understanding of both technical functionality and marketing impact. You will collaborate with cross-functional teams to deliver insights that guide product optimization, user experience, and go-to-market strategy. Key Responsibilities Conduct in-depth market research across mental health, neurotechnology, and wellness domains. Analyze competitor models, adoption trends, pricing strategies, and regulatory landscapes. Map out user personas , early adopter segments, and healthcare behavior trends across geographies. Build TAM/SAM/SOM models , track growth projections, and assess regional market viability. Develop data-driven frameworks to support go-to-market (GTM) and launch sequencing . Collaborate with product, marketing, and leadership teams to refine positioning and messaging. Create dashboards, reports, and visual insights for fundraising, investor decks, and strategic meetings. 🧾 Qualifications: B.Tech / Dual Degree / M.Tech from IITs – preferred backgrounds in Data Science, Engineering, Applied Math, or Economics. Excellent command of Python, SQL, Excel, Power BI/Tableau . Strong understanding of healthcare/mental health space , or deep interest in wellness/brain science. Experience with market sizing, competitor analysis, and pricing strategy . Exceptional communication and storytelling skills for both technical and non-technical audiences. Bonus: Exposure to healthtech startups, Web3, or neurotechnology is a plus. 🌟 What We Offer: A front-row seat in a mission-driven mental health revolution . Ability to influence strategic and scientific decisions at an early stage. Cross-functional exposure across neuroscience, blockchain, and behavioral health. High ownership, steep learning curve, and global impact potential. To Apply Please send your resume and a short note on why you're excited to work with us to: 📧 areddy@brainwavescience.com Show more Show less

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0.0 - 31.0 years

0 - 0 Lacs

Kaikondrahalli, Bengaluru/Bangalore Region

Remote

About the company NoBroker.com is the world's largest C2C marketplace in online real estate. With a cumulative 85 lakh customers, it has grown 10X in the last one year. With three rounds of funding of $151 mn, it is well funded by key US, Indian, Japanese & Korean investors like General Atlantic,Tiger Global SAIF Partners, KTB ventures and BeeNext. It is headquartered in Bangalore with a team of 4000+ employees. Qualication / Education and other Requirements: ● Education- Any Undergraduate (BBA,B.Tech, B,A) etc. ● Excellent verbal and written communication. ● Good Interpersonal skills, numerical and analytical ability. ● Decision making skills. ● Language required: English & Hindi or English, Hindi & 1 South Regional Language (Kan, Tel, Tam) ● Procient in MS-Oce (Excel, Word). ● Should be exible for day shift- (9-hour of login between 8 AM - 10 PM). ● Comfortable with working 6 days a week and the week o will be on weekdays. Role and Responsibility – Relationship Manager ● Act as relationship manager for the Paid customers of NoBroker. ● Build sustainable relationships and trust with customer accounts through open and interactive communication. ● Identify and assess customers' needs to eectively upsell or cross-sell relevant products or services. ● Service customer in nding the right tenant / house as per the requirement of the customer. ● Dial outbound and attend inbound calls of customers and leads. ● Use internal tools and methods to provide the best possible service to the customer. ● Negotiate with leads on behalf of customers. ● Keep customers up-to-date on the progress of his account. ● Follow communication procedures, guidelines and policies. ● Go extra mile to provide excellent customer service Employee Value Proposition: ● Employee health insurance of Rs 1 lakh per year. Premium is paid by the company. ● Employees get free lunch and snacks. ● Monthly reward and recognition to outstanding performers. ● Employees get promotions every 6 months based on performance. ● Outstanding performers can qualify for promotion every quarter. So an employee can get promoted up to 4 times in a year. Every promotion results in a change of designation and increase of salary . ● Accelerated career growth of employees and one can become UH in another 3 months time) ● Regular team parties and Annual Day outing for all employees. About Training- Training will be provided for initial few days for an employee to understand the end to end process.

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3.0 - 8.0 years

13 - 17 Lacs

Hyderabad

Work from Office

Join Us as Technical Product Manager Smart Containers Are you ready to make a significant impact in the dynamic world of Supply Chain Asset Tracking and Intelligence? ORBCOMM, a market leader in this area, is looking for a Technical Product Manager who thrives in a fast-paced, agile setting. We want you to transform your ideas into action and drive our mission forward. Why You ll Love Working Here In this high-impact role, you will be responsible for defining and executing the product vision and strategy for our Container product portfolio, enabling our clients to run more efficient fleets and deliver their cargo on time and on budget. You will collaborate closely with Customers, Product Managers, Engineering, Sales, and external stakeholders to shape the success of your product line and drive revenue growth. With a flexible hybrid working schedule , you can enjoy the best of both worlds engaging in-person collaboration at our Hyderabad office, while also enjoying the autonomy and comfort of remote work. What You ll Do: Product Management and Roadmap Collaborate with product managers and stakeholders to identify customer needs, use cases, user personas Translate customer needs into product requirements, user experience and interface requirements. Write epics, user stories, acceptance criteria; develop user journey workflows; co-ordinate with design team to develop wireframes. Identify technical product gaps, articulate new features, monitor and analyze product performance, using data-driven insights to inform decision-making and continuous improvement. Innovate with new product offerings and differentiated feature sets. Develop and own the product roadmap. Project Management Key stakeholder in product development cycle, project planning and managing product backlog. Prioritize stories, groom engineering team, review finished product, collect customer feedback and iterate. Collaborate with cross functional teams, provide product related content across project phases. Act as the primary point of contact for all product-related inquiries and issue. Customer, Competition, Market Be obsessed with our customers know who they are, their needs and pain points, understand why they trust certain products and not others. Compile and summarize competition offerings, features set and anticipate future capabilities. Capture market dynamics and build TAM/SAM/SOM models. Business and Go-to-Market Collaborate and develop technical product documentation (internal & external) including user guides, manuals, and datasheet, etc. Develop product-related content to support marketing & sales account management teams. Who You Are: You re a strategic thinker with a knack for operational excellence, ready to tackle multiple priorities with agility and grace. Experience: 3+ years of experience in Product Management with overall 5+ years of experience. Key Skills I: a) write product requirements, b) identify use cases, product features c) develop product roadmaps. Key Skills II: Good understanding of product management practices, frameworks, agile/scrum methodologies. Communication Skills: Excellent written and verbal communication, presentation, and training skills. Analytical Skills: Strong problem-solving and analytical ability. Travel: Willingness to travel to customer and non-customer sites (10%-20%). An inspiring portfolio showcasing products you have successfully grown in market share and revenue. What Makes a Difference This role requires a self-starter who can thrive in a fast-paced, high-pressure environment. Must be a team-player, fast-learner, and can work with cross-functional teams. Entrepreneurial mindset, hands-on attitude, ability to manage uncertainty. Background in the logistics industry, with knowledge of assets that move goods across Rail, Road and Maritime. Understanding of data management, analytics, and integration technologies (e.g., ETL, data warehousing, BI tools, APIs). Experience across product types: hardware, software, web applications, cloud mobile platforms, About Us: At ORBCOMM, we re pioneers in IoT technology, that drives innovation and empowers our clients to make data-driven decisions. Our industry-leading solutions enable customers to boost productivity, streamline operations and increase their bottom line. With over 30 years of experience and the most comprehensive solution portfolio in the industry, we enable the management of millions of assets worldwide across diverse sectors including transportation, heavy industries, satellite, and maritime. Discover how ORBCOMM is transforming industries and unlocking the potential of data to drive meaningful change by visiting us at www.orbcomm.com ! Ready to Join Us? We believe that our people are our greatest asset. Your skills and passion can help us achieve remarkable things! If you re seeking a thrilling career opportunity in a vibrant, growth-oriented environment, ORBCOMM is the perfect fit for you. We are committed to building a diverse and inclusive workplace and appreciate all applicants for their interest in joining our team. Only candidates selected for an interview will be contacted. At ORBCOMM, we are also dedicated to ensuring accessibility and are pleased to offer accommodations for individuals with disabilities upon request throughout all aspects of the selection process.

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10.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

A leading venture capitalist (VC) in Silicon Valley commented that “Evergent is a diamond in the rough”. Evergent today manages over 560M+ user accounts in over 180+ countries on behalf of our customers. Globally Evergent is working with 5 of the top 10 carriers (AT&T, Etisalat, SingTel, Telkomsel, and AirTel) and 4 of the top 10 media companies (HBO, FOX, SONY and BBC). We are not surprised by the VC comment. We have done this with an amazing global team of 300+professionals. Evergent is recognized as the global leader for Customer Lifecycle Management for launching new revenue streams without disturbing the inflexible legacy systems. The need for digital transformation in this subscription economy and our ability to launch services in weeks is what sets Evergent apart. We welcome you to come and meet with us. We are looking for a Pre-Sales Solutions Architect. Primary focus will be on Presales & Solutioning experience Roles & Responsibilities: ● Demonstrated experience working in telecommunications domain and delivering solutions to a telecommunication company ● Demonstratedproficiency in Solution Architecture andIntegration, RequirementAnalysis and System Design, and Business process reengineering. ● Demonstrated knowledge of major industry standards: eTOM, SID, TAM, and ITILetc. ● Knowledge of customer journey’s, fulfillment, and billing for several lines of businesses within telecommunication, media and cable MSO space ● Knowledgeofbusiness process and technical capabilitiesfor consumer, commercial(B2B) and B2B2C areas ● Demonstrated software development experience in atleast 3 areas fromfollowing: o eCommerce o Billing, o CRM, o CPQ, o Product catalog, o Service Orchestration, o Provisioning/Activation, o Rating and Charging ● Proven ability to work as part of a team to solve complex technical problems andwork with accounts in complex environments. ● Demonstratedability tomaintain a business-like presence and interact professionally with customers at all organization levels. ● Demonstrated well-developed knowledge and understanding of the global telecommunications marketplace. ● Proven test management skills, including involving multiple projects and priorities. ● Demonstrated experience with Test Methodologies and Processes;and ● Proven Vendor management and Deliveryexperience. MINIMUM REQUIREMENTS: ● Bachelor’s degree in Computer Science or related field plus 10 years ofrelated experience. Show more Show less

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11.0 years

0 Lacs

Noida, Uttar Pradesh, India

On-site

Job Description Technical Account Manager (TAM) Our Team Oracle Customer Success Services (CSS) enable organizations to leverage their Oracle investments to extend into the cloud with greater value, choice, and confidence. Oracle delivers enterprise-grade, end-to-end managed cloud services across its broad portfolio of business applications, middleware, database, and hardware technologies. Oracle Customer Success Services (CSS) has industry-leading expertise with the highest customer satisfaction to support customer business every step of the way. Part of our growth strategy, we are recruiting an experienced Technical Account Manager (TAM) with extensive service delivery / operations background with Oracle products. Our Ideal Candidate: Our ideal candidate will typically be expected to demonstrate the following attributes: Good technical skills in Oracle Database and in any one of the Oracle Applications such as Fusion Applications, EBS, PSFT & JDE etc. Knowledge & experience in Exadata, ExaCS and Oracle Cloud Infrastructure. Understanding of Technical architecture, operating systems and network. Should have a strong customer facing skills. Ability to multitask, maintain composure in high-stress/high-visibility situations and change priority as needed to accommodate a very dynamic business. Work in rotation Shifts. Excellent team player, willing to learn new technologies & problem-solving skills. Strong organization skills, detail oriented & communication skills. . University degree, with post graduate technical or management qualifications or other relevant experience. OCI Certified / ITIL Foundation Certification in IT Service Management / PMP. Your Qualifications: The candidate should have 11+ years of experience in Oracle products including Technical/Functional and Project/Program Management experience and have a track record in delivering large-scale global Application or infrastructure/database projects. High commitment with his/her customers is must. The role will be based in Bangalore / Hyderabad / Delhi Your Responsibilities Key tasks include, but are not limited to, the following: Accountable for providing customers with the guidance and support needed throughout the full life cycle of implementation to ensure successful and most effective use of Oracle’s products and related implementation services. Maximize the customers' use of Support Services, drive a high degree of satisfaction, referenceability and protect/enhance revenue streams. Advocates for customer and becomes a trusted advisor aligning with the stakeholders of their assigned customers.Leading contributor individually and as a team member, providing direction and mentoring to others. Build significant long-term relationships with key customer contacts. Understand the customer’s industry, as well as its technical and infrastructure environment, and translate it into Oracle solutions. Work collaboratively with Sales, the Customer Service Manager and the customers to determine their needs and identify appropriate solutions. Coordinate delivery of Support Services. Involvement in at least 5 successful customer engagements, focusing on customer service delivery and management. Conduct periodic Account Planning and Account Reviews, tracking and communicating status on complex projects including risk identification and mitigation recommendations. Execute Project Management principles - managing contract cost, resources and scheduling, scope, and risk management. Identify and submit delivery leads for new opportunities and contract renewals. Has detailed knowledge and demonstrated execution of Oracle policies, procedures, reporting, escalation process, and delivery tools with complex contracts. May take a project lead role. Work is non-routine and complex, involving the application of advanced technical/business skills in an area of specialization. 7-10 years Enterprise implementation experience, IT Service Management, Project management or Account Management experience, and/or Advanced Educational degree. Project Management or Service Management certification is desirable - ITIL, PMP, Prince2 or University equivalent. Subject Matter expertise in industry or product(s). Ability to effectively communicate and engage with senior executives. Demonstrated expertise in large (multi-site or international) IT projects. Working Globally is desirable. Diversity and Inclusion: An Oracle career can span industries, roles, Countries and cultures, allowing you to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry. To nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation. Oracle offers a highly driven suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business. At Oracle, we believe that innovation starts with diversity and inclusion and to build the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to optimally participate in the job application, and interview process, and in potential roles. to perform crucial job functions. That’s why we’re committed to creating a workforce where all individuals can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before. Career Level - IC4 Qualifications Career Level - IC4 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

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11.0 years

0 Lacs

Ahmedabad, Gujarat, India

On-site

Job Description Technical Account Manager (TAM) Our Team Oracle Customer Success Services (CSS) enable organizations to leverage their Oracle investments to extend into the cloud with greater value, choice, and confidence. Oracle delivers enterprise-grade, end-to-end managed cloud services across its broad portfolio of business applications, middleware, database, and hardware technologies. Oracle Customer Success Services (CSS) has industry-leading expertise with the highest customer satisfaction to support customer business every step of the way. Part of our growth strategy, we are recruiting an experienced Technical Account Manager (TAM) with extensive service delivery / operations background with Oracle products. Our Ideal Candidate: Our ideal candidate will typically be expected to demonstrate the following attributes: Good technical skills in Oracle Database and in any one of the Oracle Applications such as Fusion Applications, EBS, PSFT & JDE etc. Knowledge & experience in Exadata, ExaCS and Oracle Cloud Infrastructure. Understanding of Technical architecture, operating systems and network. Should have a strong customer facing skills. Ability to multitask, maintain composure in high-stress/high-visibility situations and change priority as needed to accommodate a very dynamic business. Work in rotation Shifts. Excellent team player, willing to learn new technologies & problem-solving skills. Strong organization skills, detail oriented & communication skills. . University degree, with post graduate technical or management qualifications or other relevant experience. OCI Certified / ITIL Foundation Certification in IT Service Management / PMP. Your Qualifications: The candidate should have 11+ years of experience in Oracle products including Technical/Functional and Project/Program Management experience and have a track record in delivering large-scale global Application or infrastructure/database projects. High commitment with his/her customers is must. The role will be based in Bangalore / Hyderabad / Delhi Your Responsibilities Key tasks include, but are not limited to, the following: Accountable for providing customers with the guidance and support needed throughout the full life cycle of implementation to ensure successful and most effective use of Oracle’s products and related implementation services. Maximize the customers' use of Support Services, drive a high degree of satisfaction, referenceability and protect/enhance revenue streams. Advocates for customer and becomes a trusted advisor aligning with the stakeholders of their assigned customers.Leading contributor individually and as a team member, providing direction and mentoring to others. Build significant long-term relationships with key customer contacts. Understand the customer’s industry, as well as its technical and infrastructure environment, and translate it into Oracle solutions. Work collaboratively with Sales, the Customer Service Manager and the customers to determine their needs and identify appropriate solutions. Coordinate delivery of Support Services. Involvement in at least 5 successful customer engagements, focusing on customer service delivery and management. Conduct periodic Account Planning and Account Reviews, tracking and communicating status on complex projects including risk identification and mitigation recommendations. Execute Project Management principles - managing contract cost, resources and scheduling, scope, and risk management. Identify and submit delivery leads for new opportunities and contract renewals. Has detailed knowledge and demonstrated execution of Oracle policies, procedures, reporting, escalation process, and delivery tools with complex contracts. May take a project lead role. Work is non-routine and complex, involving the application of advanced technical/business skills in an area of specialization. 7-10 years Enterprise implementation experience, IT Service Management, Project management or Account Management experience, and/or Advanced Educational degree. Project Management or Service Management certification is desirable - ITIL, PMP, Prince2 or University equivalent. Subject Matter expertise in industry or product(s). Ability to effectively communicate and engage with senior executives. Demonstrated expertise in large (multi-site or international) IT projects. Working Globally is desirable. Diversity and Inclusion: An Oracle career can span industries, roles, Countries and cultures, allowing you to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry. To nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation. Oracle offers a highly driven suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business. At Oracle, we believe that innovation starts with diversity and inclusion and to build the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to optimally participate in the job application, and interview process, and in potential roles. to perform crucial job functions. That’s why we’re committed to creating a workforce where all individuals can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before. Career Level - IC4 Responsibilities Apps – upgrade/migration /fusion support Or Tech - Exacc / OCI / Cloud Migration support experience Technical account management / Governance experience Project management (good to have) Gulf working experience (preferable) Excellent communication skills Business development exposure (good to have) Qualifications Career Level - IC4 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

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7.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

Job Title: Lead Technical Account Manager Overview: The Lead Technical Account Manager (TAM) will manage a team of Technical Account Managers, ensuring the successful delivery of technical support and strategic solutions to our customers. This role will encompass project management, quality control, and training responsibilities, driving team performance and customer satisfaction while fostering continuous improvement in service delivery. Provide ongoing guidance and support to TAM members, fostering a culture of collaboration and empowerment to drive success. Conducting regular quality audits to ensure adherence to established standards and continuous improvement. Developing and implementing comprehensive training programs to bridge knowledge gaps and enhance team capabilities. Fostering a culture of learning, providing resources and support for both technical and non-technical skill development. Key Responsibilities Include Team Leadership and Management: Oversee a team of Technical Account Managers, providing guidance, mentorship, and support to enhance individual and team performance. Conduct regular one-on-one meetings with TAMs to discuss performance, address challenges, and provide constructive feedback. Customer Engagement and Support: Serve as the primary point of contact for escalated customer issues, providing technical and business context to internal teams to resolve customer configurations. Relay the impact of system issues or outages to customers, ensuring timely communication and follow-up. Project Management: Manage the overall program of technical projects for strategic customers, ensuring alignment with client objectives and adherence to established methodologies. Collaborate with Product and Support teams to create customer-specific rollout plans for product updates and new releases. Quality Control: Implement quality assurance processes to monitor the effectiveness of TAM interactions and technical solutions. Conduct regular audits of customer interactions and documentation to ensure compliance with quality standards. Training and Development: Conduct comprehensive training needs assessments to identify skill gaps within the team and develop targeted training programs. Deliver onboarding and ongoing training sessions for TAMs, ensuring they are equipped to effectively support customers and utilize technical tools. Utilize diverse training methods, including simulations and hands-on exercises, to enhance learning outcomes. Develop and deliver effective training programs for internal teams, ensuring training sessions are interactive, engaging, and relevant to participants' roles. Create training materials and conduct in-person and virtual training sessions. Assess training needs and measure training effectiveness, providing insights for continuous improvement. Manage end-to-end new hire training for new associates, sharing batch reports and regular updates on training progress with stakeholders. Manage knowledge interventions, including refresher training sessions and administering process knowledge tests. Facilitate Performance Improvement Plan (PIP) trainings for associates identified as having performance issues.’ Utilize diverse training methods, such as role-playing, simulations, and group activities, to enhance learning outcomes. Technical Solutions and Optimization: Advise customers on improving their product utilization to drive additional business value from LiveRamp’s product suite based on predefined workflows. Design and execute technical tests to measure the value derived from the LiveRamp platform and assess the impact of core product changes on customer workflows. Documentation and Knowledge Management: Maintain comprehensive internal technical documentation for customers and provide regular updates to ensure accuracy and relevance. Share best practices and lessons learned across the team to foster a culture of knowledge sharing. Reporting and Analysis: Provide weekly reports on team performance metrics, customer satisfaction levels, and quality control findings. Analyse customer data and provide insights on cost-to-serve elements, helping to define improvement plans. Continuous Improvement: Identify areas for process improvement and implement changes to enhance team efficiency and effectiveness. Celebrate team wins and individual achievements to maintain morale and momentum. Experience 7+ years of experience in a technical account management role, preferably in a SaaS environment. Proven track record of managing technical projects and leading high-performing teams. Skills Required Soft Skills: C1 level language proficiency on the CEFR Scale, excellent communication and presentation skills. Strong analytical and problem-solving capabilities, with a focus on customer-centric solutions. Technical Skills: Mandatory: Proficiency in SQL, Salesforce (SFDC), Jira, and Rails database; familiarity with BigQuery and cloud environments (e.g., GCP). Knowledge of command line, SFTP, Linux, and experience with data handling and QA processes. Preferred: Extensive knowledge of the advertising technology ecosystem, including campaign management, SSP/DSP, and ad servers. Project Management: Strong project management skills, with experience in managing multiple projects simultaneously and driving accountability. Data Analysis: Proficient in data analysis tools, such as MS Excel, Google Sheets, Tableau, and Power BI. Education Bachelor’s or Masters in Computer Science or a related field. Working Hours: 4:00 PM IST to 2 AM IST – Work from Office mandatory Location: Hyderabad Show more Show less

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11.0 years

0 Lacs

Trivandrum, Kerala, India

On-site

Job Description Technical Account Manager (TAM) Our Team Oracle Customer Success Services (CSS) enable organizations to leverage their Oracle investments to extend into the cloud with greater value, choice, and confidence. Oracle delivers enterprise-grade, end-to-end managed cloud services across its broad portfolio of business applications, middleware, database, and hardware technologies. Oracle Customer Success Services (CSS) has industry-leading expertise with the highest customer satisfaction to support customer business every step of the way. Part of our growth strategy, we are recruiting an experienced Technical Account Manager (TAM) with extensive service delivery / operations background with Oracle products. Our Ideal Candidate: Our ideal candidate will typically be expected to demonstrate the following attributes: Good technical skills in Oracle Database and in any one of the Oracle Applications such as Fusion Applications, EBS, PSFT & JDE etc. Knowledge & experience in Exadata, ExaCS and Oracle Cloud Infrastructure. Understanding of Technical architecture, operating systems and network. Should have a strong customer facing skills. Ability to multitask, maintain composure in high-stress/high-visibility situations and change priority as needed to accommodate a very dynamic business. Work in rotation Shifts. Excellent team player, willing to learn new technologies & problem-solving skills. Strong organization skills, detail oriented & communication skills. . University degree, with post graduate technical or management qualifications or other relevant experience. OCI Certified / ITIL Foundation Certification in IT Service Management / PMP. Your Qualifications: The candidate should have 11+ years of experience in Oracle products including Technical/Functional and Project/Program Management experience and have a track record in delivering large-scale global Application or infrastructure/database projects. High commitment with his/her customers is must. The role will be based in Bangalore / Hyderabad / Delhi Your Responsibilities Key tasks include, but are not limited to, the following: Accountable for providing customers with the guidance and support needed throughout the full life cycle of implementation to ensure successful and most effective use of Oracle’s products and related implementation services. Maximize the customers' use of Support Services, drive a high degree of satisfaction, referenceability and protect/enhance revenue streams. Advocates for customer and becomes a trusted advisor aligning with the stakeholders of their assigned customers.Leading contributor individually and as a team member, providing direction and mentoring to others. Build significant long-term relationships with key customer contacts. Understand the customer’s industry, as well as its technical and infrastructure environment, and translate it into Oracle solutions. Work collaboratively with Sales, the Customer Service Manager and the customers to determine their needs and identify appropriate solutions. Coordinate delivery of Support Services. Involvement in at least 5 successful customer engagements, focusing on customer service delivery and management. Conduct periodic Account Planning and Account Reviews, tracking and communicating status on complex projects including risk identification and mitigation recommendations. Execute Project Management principles - managing contract cost, resources and scheduling, scope, and risk management. Identify and submit delivery leads for new opportunities and contract renewals. Has detailed knowledge and demonstrated execution of Oracle policies, procedures, reporting, escalation process, and delivery tools with complex contracts. May take a project lead role. Work is non-routine and complex, involving the application of advanced technical/business skills in an area of specialization. 7-10 years Enterprise implementation experience, IT Service Management, Project management or Account Management experience, and/or Advanced Educational degree. Project Management or Service Management certification is desirable - ITIL, PMP, Prince2 or University equivalent. Subject Matter expertise in industry or product(s). Ability to effectively communicate and engage with senior executives. Demonstrated expertise in large (multi-site or international) IT projects. Working Globally is desirable. Diversity and Inclusion: An Oracle career can span industries, roles, Countries and cultures, allowing you to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry. To nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation. Oracle offers a highly driven suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business. At Oracle, we believe that innovation starts with diversity and inclusion and to build the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to optimally participate in the job application, and interview process, and in potential roles. to perform crucial job functions. That’s why we’re committed to creating a workforce where all individuals can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before. Career Level - IC4 Responsibilities Apps – upgrade/migration /fusion support Or Tech - Exacc / OCI / Cloud Migration support experience Technical account management / Governance experience Project management (good to have) Gulf working experience (preferable) Excellent communication skills Business development exposure (good to have) Qualifications Career Level - IC4 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

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11.0 years

0 Lacs

Noida, Uttar Pradesh, India

On-site

Job Description Technical Account Manager (TAM) Our Team Oracle Customer Success Services (CSS) enable organizations to leverage their Oracle investments to extend into the cloud with greater value, choice, and confidence. Oracle delivers enterprise-grade, end-to-end managed cloud services across its broad portfolio of business applications, middleware, database, and hardware technologies. Oracle Customer Success Services (CSS) has industry-leading expertise with the highest customer satisfaction to support customer business every step of the way. Part of our growth strategy, we are recruiting an experienced Technical Account Manager (TAM) with extensive service delivery / operations background with Oracle products. Our Ideal Candidate: Our ideal candidate will typically be expected to demonstrate the following attributes: Good technical skills in Oracle Database and in any one of the Oracle Applications such as Fusion Applications, EBS, PSFT & JDE etc. Knowledge & experience in Exadata, ExaCS and Oracle Cloud Infrastructure. Understanding of Technical architecture, operating systems and network. Should have a strong customer facing skills. Ability to multitask, maintain composure in high-stress/high-visibility situations and change priority as needed to accommodate a very dynamic business. Work in rotation Shifts. Excellent team player, willing to learn new technologies & problem-solving skills. Strong organization skills, detail oriented & communication skills. . University degree, with post graduate technical or management qualifications or other relevant experience. OCI Certified / ITIL Foundation Certification in IT Service Management / PMP. Your Qualifications: The candidate should have 11+ years of experience in Oracle products including Technical/Functional and Project/Program Management experience and have a track record in delivering large-scale global Application or infrastructure/database projects. High commitment with his/her customers is must. The role will be based in Bangalore / Hyderabad / Delhi Your Responsibilities Key tasks include, but are not limited to, the following: Accountable for providing customers with the guidance and support needed throughout the full life cycle of implementation to ensure successful and most effective use of Oracle’s products and related implementation services. Maximize the customers' use of Support Services, drive a high degree of satisfaction, referenceability and protect/enhance revenue streams. Advocates for customer and becomes a trusted advisor aligning with the stakeholders of their assigned customers.Leading contributor individually and as a team member, providing direction and mentoring to others. Build significant long-term relationships with key customer contacts. Understand the customer’s industry, as well as its technical and infrastructure environment, and translate it into Oracle solutions. Work collaboratively with Sales, the Customer Service Manager and the customers to determine their needs and identify appropriate solutions. Coordinate delivery of Support Services. Involvement in at least 5 successful customer engagements, focusing on customer service delivery and management. Conduct periodic Account Planning and Account Reviews, tracking and communicating status on complex projects including risk identification and mitigation recommendations. Execute Project Management principles - managing contract cost, resources and scheduling, scope, and risk management. Identify and submit delivery leads for new opportunities and contract renewals. Has detailed knowledge and demonstrated execution of Oracle policies, procedures, reporting, escalation process, and delivery tools with complex contracts. May take a project lead role. Work is non-routine and complex, involving the application of advanced technical/business skills in an area of specialization. 7-10 years Enterprise implementation experience, IT Service Management, Project management or Account Management experience, and/or Advanced Educational degree. Project Management or Service Management certification is desirable - ITIL, PMP, Prince2 or University equivalent. Subject Matter expertise in industry or product(s). Ability to effectively communicate and engage with senior executives. Demonstrated expertise in large (multi-site or international) IT projects. Working Globally is desirable. Diversity and Inclusion: An Oracle career can span industries, roles, Countries and cultures, allowing you to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry. To nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation. Oracle offers a highly driven suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business. At Oracle, we believe that innovation starts with diversity and inclusion and to build the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to optimally participate in the job application, and interview process, and in potential roles. to perform crucial job functions. That’s why we’re committed to creating a workforce where all individuals can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before. Career Level - IC4 Responsibilities Apps – upgrade/migration /fusion support Or Tech - Exacc / OCI / Cloud Migration support experience Technical account management / Governance experience Project management (good to have) Gulf working experience (preferable) Excellent communication skills Business development exposure (good to have) Qualifications Career Level - IC4 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

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50.0 years

0 Lacs

Noida, Uttar Pradesh, India

On-site

Requisition #: 16809 Our Mission: Powering Innovation That Drives Human Advancement When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys software has enabled innovators across industries to push boundaries by using the predictive power of simulation. From sustainable transportation to advanced semiconductors, from satellite systems to life-saving medical devices, the next great leaps in human advancement will be powered by Ansys. Innovate With Ansys, Power Your Career. Summary / Role Purpose As a globally recognized industry leader in the Energy vertical, you will use your advanced engineering knowledge to support Ansys’ verticalization strategy with the Energy Center of Excellence (COE). You will utilize conceptual thinking and deep understanding of overall market needs to advise the Ansys commercial and product management teams on how best to grow the business. Collaborating in a dynamic and cross-functional environment with multi-disciplinary teams you will leverage your leadership skills to drive business impact. Key Duties And Responsibilities Drive Ansys’ Go-to-Market verticalization strategy in collaboration with the Industry CTO, Global Technical Account Management (TAM), Marketing, and Sales Operations Leads. Establish a trusted advisor role to the COE; understand the industry trends and key pillars, product development needs and design workflows; know how Ansys products and platforms can meet and exceed the customers' goals and improve their key performance indicators. Build a network of Subject Matter Experts globally to drive the collation of content to fit the Ansys narrative. Lead teams of SMEs to map Ansys capabilities to industry initiatives and whitespace. Work with Ansys product development teams to define the Ansys product roadmap; collate ACE and TAM feedback, conduct solutions gap analyses, prioritize and communicate feature enhancements to product BUs; recommend new solution focus areas and assets to the relevant stakeholders. Drive market adoption of the vertical application focus areas by creating and promoting sales enablement and technical content, including account mapping. Lead and proactively initiate knowledge sharing and mentoring programs within Ansys. Demonstrate leadership and active engagement in Ansys initiatives to innovate offerings and solutions, improve technology and productivity, and develop people. Support the Ansys Field and Digital Marketing team by developing promotional materials and supporting events as well as writing and delivering conference presentations. Minimum Education/Certification Requirements And Experience Required education and degree type: BS or MS or PhD in Mechanical/Chemical/Aerospace/Electrical Engineering or related field Required minimum years of professional experience in an engineering software environment: BS+12, MS+10, or PhD+7 Demonstrated use of relevant Ansys software or knowledge of other commercial CAE, CAD, EDA, PLM software packages Subject matter expert in one or more relevant disciplines within Ansys’ business and is/will be sought out for advice by other Ansys engineers Demonstrated understanding of engineering practices and product development, experience with building solutions using simulation technology and deploying those solutions within customers’ engineering workflows Track record of delivering exceptional customer outcomes and revenue impact Strong leadership and mentoring skills Logical problem-solving, strong interpersonal and communication skills, fluent in writing and speaking English Ability to organize and manage multiple projects which are complex in nature. Ability to work in Matrix Organization, coordinate colleagues across geographically diverse locations Excellent negotiation skills to facilitate discussions and reach conclusions among peers, team members, and partners with differing opinions Projects a professional image and demonstrates business acumen, driven to succeed Ability to travel up to 25% of time Preferred Qualifications And Skills Preferred education and years of professional experience in an engineering software environment: BS+16, MS+14, or PhD+11 6 years of experience in application engineering, customer support, or consulting services type customer facing roles using engineering software Ability to interact effectively with senior business managers and C-level executives Ability to travel up to 50% of time Additional preferred requirements for the specific position being advertised At Ansys, we know that changing the world takes vision, skill, and each other. We fuel new ideas, build relationships, and help each other realize our greatest potential. We are ONE Ansys. We operate on three key components: our commitments to stakeholders, our values that guide how we work together, and our actions to deliver results. As ONE Ansys, we are powering innovation that drives human advancement Our Commitments Amaze with innovative products and solutions Make our customers incredibly successful Act with integrity Ensure employees thrive and shareholders prosper Our Values Adaptability: Be open, welcome what’s next Courage: Be courageous, move forward passionately Generosity: Be generous, share, listen, serve Authenticity: Be you, make us stronger Our Actions We commit to audacious goals We work seamlessly as a team We demonstrate mastery We deliver outstanding results VALUES IN ACTION Ansys is committed to powering the people who power human advancement. We believe in creating and nurturing a workplace that supports and welcomes people of all backgrounds; encouraging them to bring their talents and experience to a workplace where they are valued and can thrive. Our culture is grounded in our four core values of adaptability, courage, generosity, and authenticity. Through our behaviors and actions, these values foster higher team performance and greater innovation for our customers. We’re proud to offer programs, available to all employees, to further impact innovation and business outcomes, such as employee networks and learning communities that inform solutions for our globally minded customer base. Welcome What’s Next In Your Career At Ansys At Ansys, you will find yourself among the sharpest minds and most visionary leaders across the globe. Collectively, we strive to change the world with innovative technology and transformational solutions. With a prestigious reputation in working with well-known, world-class companies, standards at Ansys are high — met by those willing to rise to the occasion and meet those challenges head on. Our team is passionate about pushing the limits of world-class simulation technology, empowering our customers to turn their design concepts into successful, innovative products faster and at a lower cost. Ready to feel inspired? Check out some of our recent customer stories, here and here . At Ansys, it’s about the learning, the discovery, and the collaboration. It’s about the “what’s next” as much as the “mission accomplished.” And it’s about the melding of disciplined intellect with strategic direction and results that have, can, and do impact real people in real ways. All this is forged within a working environment built on respect, autonomy, and ethics. CREATING A PLACE WE’RE PROUD TO BE Ansys is an S&P 500 company and a member of the NASDAQ-100. We are proud to have been recognized for the following more recent awards, although our list goes on: Newsweek’s Most Loved Workplace globally and in the U.S., Gold Stevie Award Winner, America’s Most Responsible Companies, Fast Company World Changing Ideas, Great Place to Work Certified (China, Greece, France, India, Japan, Korea, Spain, Sweden, Taiwan, and U.K.). For more information, please visit us at www.ansys.com Ansys is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics. Ansys does not accept unsolicited referrals for vacancies, and any unsolicited referral will become the property of Ansys. Upon hire, no fee will be owed to the agency, person, or entity. Show more Show less

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2.0 years

5 Lacs

Mohali

On-site

Responsibilities: ● Lead and mentor a group of System Support Engineers. ● Ensure the team's adherence to documented procedures, quality standards, and SLAs for managed systems. ● Coordinate daily operational tasks, including ticket assignments and workload distribution for system support. ● Act as a senior technical resource and escalation point for the nearshore team regarding system-level issues. ● Assist the ScaleSec Sr. TAM with operational reporting, performance analysis, and service improvement initiatives for managed systems. ● Foster a collaborative and high-performing team environment. ● Operate during US business hours to align with Customer support needs for its systems. Job Activities: ● Perform hands-on advanced technical troubleshooting and resolution for complex incidents related to managed systems such as SQL database systems, Apache Tomcat systems, IIS systems, Tivoli LDAP systems, AWS OS (Linux/Windows), AWS Networking, and Cloud Data Backup systems. ● Oversee and participate in change management activities for managed systems, including patching and upgrades. ● Review and approve technical documentation and knowledge base articles related to system support created by the team. ● Monitor team performance and provide regular feedback and coaching. ● Participate in incident reviews and contribute to problem management for system-related issues. ● Collaborate with the Alternate Team Lead to ensure consistent team coverage and leadership for system support. ● Generate and contribute to operational reports for the Sr. TAM concerning managed system performance. Required Education: ● Bachelor's degree in Computer Science, Information Technology, or a related technical field, or equivalent professional experience. Required Qualifications and Experience: ● Typically 2+ years of hands-on experience in IT system support, infrastructure management, or a similar technical role. ● Proven experience in a technical lead or senior engineer capacity, guiding or mentoring other engineers in system support. ● Strong technical proficiency in several of the core technologies and systems managed under this SOW: ○ Database system administration and support (e.g., SQL Server). ○ Application server system support (e.g., Apache Tomcat, IIS). ○ Web server system management. ○ LDAP system services (e.g., Tivoli). ○ AWS cloud infrastructure (EC2, VPC, S3, AWS Backup, Linux and Windows OS management). ● Excellent problem-solving, analytical, and critical thinking skills for system-level issues. ● Strong communication and interpersonal skills, with the ability to explain technical system issues clearly. ● Experience with IT service management tools for ticketing and monitoring of systems. Job Type: Full-time Pay: From ₹500,000.00 per year Shift: Night shift Work Days: Monday to Friday Work Location: In person

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7.0 years

0 Lacs

Pune, Maharashtra, India

Remote

Your work days are brighter here. At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here. At Workday, we value our candidates’ privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday. About The Team The Technical Account Management (TAM) team provides a proactive and personalized support experience for customers that require a higher level of engagement. TAMs will act as the Support primary point of contact for the customer and also be their advocate within Support and other Workday internal teams. The TAM ensures business objectives and goals alignment within teams. They proactively identify opportunities to improve reliability and maintain availability of the Workday system, helping customers effectively manage their operations. About The Role Workday Support is looking for a dedicated, ambitious and self-driven Technical Account Manager with a passion for customer relations. This role requires a self-motivated professional with technical acumen that consistently brings a high level of commitment to customers and Workday teammates. The ideal candidate brings strong communication and project management skills as well as strong technical background and the ability to strategically and tactically navigate the challenges with large and complex customers. The Technical Account Manager will develop and maintain close relationships with a strategic group of implementing and production customers. The ideal candidate will coordinate and prioritize business critical cases/events and will be responsible for driving escalations and incidents for these customers, managing internal and external communications with stakeholders, including but not limited to C-level executives. You will: Work with Workday's largest strategic accounts to build positive relationships Prioritise multiple accounts simultaneously Act as a liaison between Operations, Professional Services, Development, Product Management and Customers to ensure understanding and alignment Become an authority in Workday's Architecture and leverage it on all engagements as needed Demonstrate proficiency in Workday products: HCM, Payroll, Financials Review upcoming customer events and planned production activities to identify potential problems, then plan and execute solutions Successfully engage with Senior Leadership, Technical and Functional staff to remove roadblocks, address delays and mitigate issues Own and drive escalated issues blocking production success Effectively use sound business judgment, risk avoidance and SME resources to coordinate team efforts to solve problems Carry out regular review of customer cases to identify trends Champion and advocate for customers with internal and external stakeholders Manage meaningful situations in a fast paced environment Chair roundtables to ensure close communication and relationship building with key stakeholders Serve on and actively participate in customer steering committee meetings Drive customer self-sufficiency by ensuring their customers understand how to engage with the Workday Support organization and leverage tools Pilot new programs and drive continuous improvement initiatives for production customers Travel occasionally up to 25% of the time Participate in our 24x7 program About You Basic Qualifications BS or MS in a Technical Degree (ie. Computer Science, MIS) or equivalent technical work experience and acumen 7+ years of experience in product support, customer success, account management or consulting for large, complex ERP, HCM, Financial, CRM or cloud computing system (SaaS preferred) 5+ years of experience successfully implementing or managing Workday, Oracle, SAP, PeopleSoft, Ultimate Software, Kronos or similar projects at a senior or executive level Other Qualifications Working experience with at least one of the following business areas: Human Resources, Payroll, Time Tracking, Recruiting, Financials Established history of successfully managing issues through resolution and escalation management at both the business owners and executive levels Demonstrated leadership skills and experience with high-level stakeholders. Ability to engage at C-Level An outstanding customer service record Team player with ability to engage across corporate functions (Managing Partners, Customer Support, Professional Services, Development and Product Management) Excellent verbal, presentation and written communication skills, including the ability to chair meetings or host webinars Ability to read, anticipate and assess high stress situations quickly Ability to deal with the stress related to project timeframes and competing priorities. Strong planning and organizational skills (project management experience is a must) Excellent analytical, problem solving, and multitasking skills Ability to work independently, adapt quickly, and maintain a positive attitude This position is based in the Workday Pune office. Candidates must be willing to relocate to Pune. Candidates will be expected to work APJ shift hours to support our APJ Customers. Candidates will be expected to participate in our 24x7 program. Candidates will be expected to work from the office at least 50% of the time. Candidates need to be able to travel weekly for customer onsite visits and events up to 50% of the time. Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans. Our Approach to Flexible Work With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process! Show more Show less

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0 years

0 Lacs

Mumbai Metropolitan Region

On-site

Role - Offline Media Exp : 2-5 yrs Shifts: rotational & US (flexible) Work culture: Hybrid Skill Set : TV Activation(BARC),YUMI,MAP,TAM Email to ************* TV planning - Use secondary data Software (BARC G MAP) to arrive at actionable solution. Media buying - Negotiated advantageous contracts with media vendors, ensuring the most effective use of budget resources. Client solutions - Campaign tracking, evaluation and reporting on ongoing client activities. Presenting the pre G post campaign analysis in TV Planning - Develop G execute the new media Plans strategy By using data sites (BARC G TAM) Digital Planning - Develop, execute G optimize the digital planning by using (Comscore, Google Insider, GWI) G Execute On Meta, Google G Youtube. Biddable & Influencer Marketing - Drive Brand awareness G consideration campaign on YouTube, Meta G other channels. With Paid Online Campaigns and Influencer marketing Campaigns. Show more Show less

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0 years

0 Lacs

Warangal Rural, Telangana, India

On-site

Təsvir Kredit sifarişlərin qəbul olunması; Müştərilərə kredit məhsulları barədə məlumatların verilməsi; Kreditlərin rəsmiləşdirilməsi; Fiziki şəxslərə bank hesablarının açılması və bağlanması; Hesablardan vəsaitlərin köçürülməsi; Əmanətlərin rəsmiləşdirilməsi; Sürətli pul köçürmələri sistemləri ilə vəsaitlərin köçürülməsi; Fiziki şəxslərə onların istəklərinə və qanunvericiliyə uyğun bütün növ bank xidmətlərinin göstərilməsi. Tələblər Ali təhsil; Azərbaycan və rus dillərində sərbəst danışıq bacarığı; MS Excel və MS Word proqramları ilə işləmək bacarığı; Analitik zəka, müştərilərlə işləmək qabiliyyəti; Riyazi hesablamalar aparmaq qabiliyyəti; Müştəri yönümlülük; Stressə davamlılıq; İşdə dəqiqlik və detallara fikir vermə qabiliyyəti. Vakansiya haqqında Son tarix June 14, 2025 Paylaşılıb may 5, 2025 Vakansiya növü Tam ştat Kateqoriya Satış və müştəri xidmətləri Show more Show less

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11.0 years

0 Lacs

Trivandrum, Kerala, India

On-site

Job Description Technical Account Manager (TAM) Our Team Oracle Customer Success Services (CSS) enable organizations to leverage their Oracle investments to extend into the cloud with greater value, choice, and confidence. Oracle delivers enterprise-grade, end-to-end managed cloud services across its broad portfolio of business applications, middleware, database, and hardware technologies. Oracle Customer Success Services (CSS) has industry-leading expertise with the highest customer satisfaction to support customer business every step of the way. Part of our growth strategy, we are recruiting an experienced Technical Account Manager (TAM) with extensive service delivery / operations background with Oracle products. Our Ideal Candidate: Our ideal candidate will typically be expected to demonstrate the following attributes: Good technical skills in Oracle Database and in any one of the Oracle Applications such as Fusion Applications, EBS, PSFT & JDE etc. Knowledge & experience in Exadata, ExaCS and Oracle Cloud Infrastructure. Understanding of Technical architecture, operating systems and network. Should have a strong customer facing skills. Ability to multitask, maintain composure in high-stress/high-visibility situations and change priority as needed to accommodate a very dynamic business. Work in rotation Shifts. Excellent team player, willing to learn new technologies & problem-solving skills. Strong organization skills, detail oriented & communication skills. . University degree, with post graduate technical or management qualifications or other relevant experience. OCI Certified / ITIL Foundation Certification in IT Service Management / PMP. Your Qualifications: The candidate should have 11+ years of experience in Oracle products including Technical/Functional and Project/Program Management experience and have a track record in delivering large-scale global Application or infrastructure/database projects. High commitment with his/her customers is must. The role will be based in Bangalore / Hyderabad / Delhi Your Responsibilities Key tasks include, but are not limited to, the following: Accountable for providing customers with the guidance and support needed throughout the full life cycle of implementation to ensure successful and most effective use of Oracle’s products and related implementation services. Maximize the customers' use of Support Services, drive a high degree of satisfaction, referenceability and protect/enhance revenue streams. Advocates for customer and becomes a trusted advisor aligning with the stakeholders of their assigned customers.Leading contributor individually and as a team member, providing direction and mentoring to others. Build significant long-term relationships with key customer contacts. Understand the customer’s industry, as well as its technical and infrastructure environment, and translate it into Oracle solutions. Work collaboratively with Sales, the Customer Service Manager and the customers to determine their needs and identify appropriate solutions. Coordinate delivery of Support Services. Involvement in at least 5 successful customer engagements, focusing on customer service delivery and management. Conduct periodic Account Planning and Account Reviews, tracking and communicating status on complex projects including risk identification and mitigation recommendations. Execute Project Management principles - managing contract cost, resources and scheduling, scope, and risk management. Identify and submit delivery leads for new opportunities and contract renewals. Has detailed knowledge and demonstrated execution of Oracle policies, procedures, reporting, escalation process, and delivery tools with complex contracts. May take a project lead role. Work is non-routine and complex, involving the application of advanced technical/business skills in an area of specialization. 7-10 years Enterprise implementation experience, IT Service Management, Project management or Account Management experience, and/or Advanced Educational degree. Project Management or Service Management certification is desirable - ITIL, PMP, Prince2 or University equivalent. Subject Matter expertise in industry or product(s). Ability to effectively communicate and engage with senior executives. Demonstrated expertise in large (multi-site or international) IT projects. Working Globally is desirable. Diversity and Inclusion: An Oracle career can span industries, roles, Countries and cultures, allowing you to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry. To nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation. Oracle offers a highly driven suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business. At Oracle, we believe that innovation starts with diversity and inclusion and to build the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to optimally participate in the job application, and interview process, and in potential roles. to perform crucial job functions. That’s why we’re committed to creating a workforce where all individuals can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before. Career Level - IC4 Qualifications Career Level - IC4 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

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11.0 years

0 Lacs

Ahmedabad, Gujarat, India

On-site

Job Description Technical Account Manager (TAM) Our Team Oracle Customer Success Services (CSS) enable organizations to leverage their Oracle investments to extend into the cloud with greater value, choice, and confidence. Oracle delivers enterprise-grade, end-to-end managed cloud services across its broad portfolio of business applications, middleware, database, and hardware technologies. Oracle Customer Success Services (CSS) has industry-leading expertise with the highest customer satisfaction to support customer business every step of the way. Part of our growth strategy, we are recruiting an experienced Technical Account Manager (TAM) with extensive service delivery / operations background with Oracle products. Our Ideal Candidate: Our ideal candidate will typically be expected to demonstrate the following attributes: Good technical skills in Oracle Database and in any one of the Oracle Applications such as Fusion Applications, EBS, PSFT & JDE etc. Knowledge & experience in Exadata, ExaCS and Oracle Cloud Infrastructure. Understanding of Technical architecture, operating systems and network. Should have a strong customer facing skills. Ability to multitask, maintain composure in high-stress/high-visibility situations and change priority as needed to accommodate a very dynamic business. Work in rotation Shifts. Excellent team player, willing to learn new technologies & problem-solving skills. Strong organization skills, detail oriented & communication skills. . University degree, with post graduate technical or management qualifications or other relevant experience. OCI Certified / ITIL Foundation Certification in IT Service Management / PMP. Your Qualifications: The candidate should have 11+ years of experience in Oracle products including Technical/Functional and Project/Program Management experience and have a track record in delivering large-scale global Application or infrastructure/database projects. High commitment with his/her customers is must. The role will be based in Bangalore / Hyderabad / Delhi Your Responsibilities Key tasks include, but are not limited to, the following: Accountable for providing customers with the guidance and support needed throughout the full life cycle of implementation to ensure successful and most effective use of Oracle’s products and related implementation services. Maximize the customers' use of Support Services, drive a high degree of satisfaction, referenceability and protect/enhance revenue streams. Advocates for customer and becomes a trusted advisor aligning with the stakeholders of their assigned customers.Leading contributor individually and as a team member, providing direction and mentoring to others. Build significant long-term relationships with key customer contacts. Understand the customer’s industry, as well as its technical and infrastructure environment, and translate it into Oracle solutions. Work collaboratively with Sales, the Customer Service Manager and the customers to determine their needs and identify appropriate solutions. Coordinate delivery of Support Services. Involvement in at least 5 successful customer engagements, focusing on customer service delivery and management. Conduct periodic Account Planning and Account Reviews, tracking and communicating status on complex projects including risk identification and mitigation recommendations. Execute Project Management principles - managing contract cost, resources and scheduling, scope, and risk management. Identify and submit delivery leads for new opportunities and contract renewals. Has detailed knowledge and demonstrated execution of Oracle policies, procedures, reporting, escalation process, and delivery tools with complex contracts. May take a project lead role. Work is non-routine and complex, involving the application of advanced technical/business skills in an area of specialization. 7-10 years Enterprise implementation experience, IT Service Management, Project management or Account Management experience, and/or Advanced Educational degree. Project Management or Service Management certification is desirable - ITIL, PMP, Prince2 or University equivalent. Subject Matter expertise in industry or product(s). Ability to effectively communicate and engage with senior executives. Demonstrated expertise in large (multi-site or international) IT projects. Working Globally is desirable. Diversity and Inclusion: An Oracle career can span industries, roles, Countries and cultures, allowing you to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry. To nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation. Oracle offers a highly driven suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business. At Oracle, we believe that innovation starts with diversity and inclusion and to build the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to optimally participate in the job application, and interview process, and in potential roles. to perform crucial job functions. That’s why we’re committed to creating a workforce where all individuals can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before. Career Level - IC4 Qualifications Career Level - IC4 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

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5.0 years

0 Lacs

Bengaluru, Karnataka, India

Remote

Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology - anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transform how people move through the digital world, putting Identity at the heart of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. The Okta Technical Account Management Team: Technical Account Management is a global team that partners with Okta’s Customer Success team and collaborates with Okta’s customers to share knowledge, best practices and make recommendations to continuously innovate around identity and security. We are Okta product experts, and we enable Okta's worldwide growth by educating existing customers and ensuring they are happy and successful. We share our technical and product expertise with customers through presentations, demonstrations, technical evaluations, and ongoing recommendations on Okta and industry best practices. The Technical Account Manager Opportunity: A Technical Account Manager (TAM) specializing in enterprise identity, including Okta’s Workforce Identity Cloud (WIC), Customer Identity Solution (Okta CIAM) and adjacent technologies. The TAM will provide Okta’s customers with strategic technical guidance over the comprehensive suite of products and features available at Okta. They are held in high regard as a technical expert for how Okta’s solutions translate to business value. This role is for the Workforce Identity Cloud product, whereby you will support WIC and CIS customers. The TAM specialization requires an understanding of hybrid scenarios that capitalize on Okta’s ability to manage authentication, authorization, and lifecycle management capabilities for SaaS, on-premise, and custom enterprise applications. You Will: Advise customers on best practices and product adoption in a post-sales capacity Partner with Customer Success Managers as their technical counterpart in a broad portfolio of accounts, primarily in mid-market and enterprise segments Earn customer trust by understanding their goals and use cases, and recommend best practices relating to process changes, product adoption, configuration and additional features to meet requirements Maintain focus on increasing subscription adoption, customer satisfaction and retention Review customer architectures and Okta configurations to ensure they are enhancing security posture and capturing ROI as Okta releases new features and functionality Take and respond to reactive questions from Customer Success Managers Establish strong personal relationships on key accounts with decision-makers and stakeholders Participate in content creation for both internal and external enablement of staff and customers Requirements: 5+ years of total experience in information technology, with at least 3 years of hands-on experience as a Technical Account Manager (TAM) or comparable practitioner role in the IAM space Ability to work US Time Zone (preference) Working proficiency in the following core IAM areas: Technologies and protocols to support identity federation and robust access control models (e.g., SAML 2.0, WS-Federation, OAuth, OpenID Connect) Legacy applications in a hybrid IT environment with non-standard applications (i.e. those that do not support modern identity federation protocols) Enterprise applications in the ecosystem to provide identity and attributes to applications or to harness an external application to help drive business process (ITSM, HR, etc) SaaS deployment such as Salesforce, Box, Office 365, Workday and HR as master for identities Lifecycle management scenarios to 3rd party systems and applications (Workflows, HR-driven provisioning, MSFT integrations, SCIM, etc) Security and performance monitoring, and 3rd party signals integrations (SEIM, MDM, WAF, etc) Familiarity with IAM solution providers is strongly desired. Strong background in any of the following: Technical Account Management, Technical Consulting, Solution Architect, Solutions Engineering, Product Management or similar role. Understanding of common software development practice. Understanding of identity and surrounding technologies. Strong business acumen, history of success owning enterprise segment customer relationships and escalations Excellent communication skills. Ability to set expectations and communicate goals and objectives with customers at various levels, from a developer to a CIO Ability to track and influence customer behavior and health metrics across a portfolio of accounts This position can be located remotely but may require some travel (under 20% of the time) Education: BA/BS/MS in Computer Science, Information Technology or related discipline OR equivalent work experience required "This role requires in-person onboarding and travel to our Bengaluru, IN office during the first week of employment." What you can look forward to as a Full-Time Okta employee! Amazing Benefits Making Social Impact Developing Talent and Fostering Connection + Community at Okta Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/. Some roles may require travel to one of our office locations for in-person onboarding. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/. Show more Show less

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7.0 years

0 Lacs

Mumbai Metropolitan Region

On-site

Meet the Team The Global Partner & Routes to Market Organization’s Competitive SBDM will develop scalable go-to-market strategies to build an ecosystem that drives customer outcomes, optimizes routes to market, and enhances partner engagement through enablement, incentives, and practice development. Acting as a thought leader externally and a partner advocate internally, this role ensures Cisco is positioned to scale sales, accelerate revenue, improve partner value, and drive the adoption of key technologies and acquisitions in the market. Your Impact The GPRS Competitive GTM SBDM will develop global strategies to strengthen Cisco’s channel partner practices across technology architectures, collaborating with business units, marketing, finance, sales, regional teams, and SMEs. Develop Partner GTM strategies to differentiate Cisco and drive partner adoption of solutions. Prioritize projects, provide financial insights, and uncover new growth opportunities for optimal ROI. Build enablement frameworks and influence budgets to support partner success. Collaborate globally to share best practices and drive alignment across teams and partners. Leverage tools, automation, and AI-driven insights to enhance efficiency and planning. Minimum Qualifications: Bachelor or equivalent in a related field with 7+ years of experience Accustomed with Analytical tools like Tableau, Power BI experience in handling large datasets ensuring data driven business decision and providing actionable insights Proficient with Excel, Financial case modelling and/or budget development. Experience in designing/driving sophisticated projects, programs and processes at scale An understanding of strategy, industry, and market concepts (e.g. TAM, Competition) Preferred Qualifications Collaboration and relationship-building skills in diverse, matrixed environments, with the ability to work independently in dynamic and fast-paced settings. Excellent communication and presentation abilities, including effectively conveying ideas to leadership teams. Good analytical and business acumen, with expertise in various business models and knowledge of Cisco solutions. Why Cisco : #WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all. Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best. We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do! Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us! Show more Show less

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3.0 years

8 - 10 Lacs

Hyderābād

Remote

Join Us as Technical Product Manager – Smart Containers Are you ready to make a significant impact in the dynamic world of Supply Chain Asset Tracking and Intelligence? ORBCOMM, a market leader in this area, is looking for a Technical Product Manager who thrives in a fast-paced, agile setting. We want you to transform your ideas into action and drive our mission forward. Why You’ll Love Working Here In this high-impact role, you will be responsible for defining and executing the product vision and strategy for our Container product portfolio, enabling our clients to run more efficient fleets and deliver their cargo on time and on budget. You will collaborate closely with Customers, Product Managers, Engineering, Sales, and external stakeholders to shape the success of your product line and drive revenue growth. With a flexible hybrid working schedule, you can enjoy the best of both worlds—engaging in-person collaboration at our Hyderabad office, while also enjoying the autonomy and comfort of remote work. What You’ll Do: Product Management and Roadmap Collaborate with product managers and stakeholders to identify customer needs, use cases, user personas Translate customer needs into product requirements, user experience and interface requirements. Write epics, user stories, acceptance criteria; develop user journey workflows; co-ordinate with design team to develop wireframes. Identify technical product gaps, articulate new features, monitor and analyze product performance, using data-driven insights to inform decision-making and continuous improvement. Innovate with new product offerings and differentiated feature sets. Develop and own the product roadmap. Project Management Key stakeholder in product development cycle, project planning and managing product backlog. Prioritize stories, groom engineering team, review finished product, collect customer feedback and iterate. Collaborate with cross functional teams, provide product related content across project phases. Act as the primary point of contact for all product-related inquiries and issue. Customer, Competition, Market Be obsessed with our customers – know who they are, their needs and pain points, understand why they trust certain products and not others. Compile and summarize competition offerings, features set and anticipate future capabilities. Capture market dynamics and build TAM/SAM/SOM models. Business and Go-to-Market Collaborate and develop technical product documentation (internal & external) including user guides, manuals, and datasheet, etc. Develop product-related content to support marketing & sales account management teams. Who You Are: You’re a strategic thinker with a knack for operational excellence, ready to tackle multiple priorities with agility and grace. Experience: 3+ years of experience in Product Management with overall 5+ years of experience. Key Skills I: a) write product requirements, b) identify use cases, product features c) develop product roadmaps. Key Skills II: Good understanding of product management practices, frameworks, agile/scrum methodologies. Communication Skills: Excellent written and verbal communication, presentation, and training skills. Analytical Skills: Strong problem-solving and analytical ability. Travel: Willingness to travel to customer and non-customer sites (10%-20%). An inspiring portfolio showcasing products you have successfully grown in market share and revenue. What Makes a Difference This role requires a self-starter who can thrive in a fast-paced, high-pressure environment. Must be a team-player, fast-learner, and can work with cross-functional teams. Entrepreneurial mindset, hands-on attitude, ability to manage uncertainty. Background in the logistics industry, with knowledge of assets that move goods across Rail, Road and Maritime. Understanding of data management, analytics, and integration technologies (e.g., ETL, data warehousing, BI tools, APIs). Experience across product types: hardware, software, web applications, cloud mobile platforms, About Us: At ORBCOMM, we’re pioneers in IoT technology, that drives innovation and empowers our clients to make data-driven decisions. Our industry-leading solutions enable customers to boost productivity, streamline operations and increase their bottom line. With over 30 years of experience and the most comprehensive solution portfolio in the industry, we enable the management of millions of assets worldwide across diverse sectors including transportation, heavy industries, satellite, and maritime. Discover how ORBCOMM is transforming industries and unlocking the potential of data to drive meaningful change by visiting us at www.orbcomm.com! Ready to Join Us? We believe that our people are our greatest asset. Your skills and passion can help us achieve remarkable things! If you’re seeking a thrilling career opportunity in a vibrant, growth-oriented environment, ORBCOMM is the perfect fit for you. We are committed to building a diverse and inclusive workplace and appreciate all applicants for their interest in joining our team. Only candidates selected for an interview will be contacted. At ORBCOMM, we are also dedicated to ensuring accessibility and are pleased to offer accommodations for individuals with disabilities upon request throughout all aspects of the selection process.

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