System Engineer - Windows - Data Center SST Infotech India

2.0 - 3.0 years

2 - 4 Lacs

noida

Work from Office

JOB DESCRIPTION Company: SST Infotech India Pvt Ltd Position: System Engineer-Windows Location: Noida JOB RESPONSIBILITIES Profile Experience: A strong understanding of products and technologies, particularly within the Cloud and Datacenter industry, to deliver top-quality service to customers. Monitor the market closely to identify potential threats from competitors. Demonstrate strong teamwork skills and the ability to lead and support teams in challenging and dynamic environments. Possess hands-on experience in a Datacenter environment with a solid grasp of its complexities. Oversee customer engagement throughout project implementation, service management, and ongoing support. Technical Abilities: Installation, configuration & maintenance of various Windows Servers i.e. 2016, 2019, 2022, 2025. Backup and restoration of data from backup servers on Acronis and Veeam backup software Management, installation and configuration of Active Directory , joining machines to domain. Installation and configuration of MSSQL and Mysql, Backup scheduling and restore database. Good Understanding and Knowledge of Webservers like IIS, Plesk and cPanel. Knowledge of DNS Records , Domain registration and SSL Implementation . Installation, configuration, manage & troubleshooting of DNS Server, DHCP Server, FTP Server etc. Having knowledge of VMware virtualization. Must have worked on Windows Servers and managed independently. Proficient in using email clients such as Outlook, Thunderbird, Microsoft 365, and Google Workspace , with a strong understanding of IMAP, POP3, and SMTP protocols. Good knowledge of Email backups and restorations. Expertise in installation, configuration, and troubleshooting of Tally . Skilled in the installation and configuration of TSplus remote access software. Having basic networking skills, including knowledge of IP classes , classless IP , subnetting , crossover and straight-through cabling, L1 switch setup , and a foundational understanding of L2 switches . Understanding of Data Center Infrastructure like knowledge of NIC cards, storage drives, cabling, backup tape drives, basic knowledge of physical servers work process. Ability to understand Customer issues very quickly based on collected information and resolving them efficiently. Proficient in providing technical support and communicating with clients via email and phone. Strong troubleshooting skills in areas such as printing issues, laptop and desktop problems, internet connectivity, and access-related issues. Role & Manageability: Take a proactive and innovative approach to handling support situations. Build trust and public relations with key account customers, addressing their issues and responding to their requests at any time. Willing to work in 24X7 working hours in shifts. Promote the company's image through attitude, professionalism, knowledge, customer-centric approach, and prompt responsiveness to customer needs. JOB REQUIREMENTS Academic Education: Bachelor degree / Technical degree Experience: Must have minimum 2 years of experience in technical support. Knowledge and experience in a data center environment is preferred is must. Skills: Good verbal and written communication and presentation skills Team player who is flexible and excels in an entrepreneurial environment Ability to work under pressure Fluent in English would be a plus Others: Preferred Male candidate only. Residing in and around Noida only.

Posted 6 days ago

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