Platinum Support Account Manager - Lead Sprinklr

2.0 - 5.0 years

0 Lacs

bengaluru, karnataka, india

On-site

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world's most valuable enterprises global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Learn more about our culture and how we make our employees happier through The Sprinklr Way. Job Description Customer Relationship & Technical Support Management Serve as the technical voice of the cust...

Posted 3 weeks ago

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Platinum Support Account Manager - I Sprinklr

2.0 - 5.0 years

0 Lacs

gurgaon, haryana, india

On-site

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world's most valuable enterprises global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Learn more about our culture and how we make our employees happier through The Sprinklr Way. Job Description What You'll Do Customer Relationship & Technical Support Management Serve as the technical vo...

Posted 3 weeks ago

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Communications Business Analyst- III Trek Bicycle

3.0 - 5.0 years

0 Lacs

india

On-site

A Bit About Us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you're on our team, you're taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we'll give it right back. Sound pretty sweet Then come join us! Job Description Trek Bicycle is a global leader in the design and manufacture of bicycles and related products. We believe bicycles offer simple solutions to some of the world's most complex problems. We're committed to breaking down the barriers that prevent people fr...

Posted 3 weeks ago

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IVR Developer Ashley Furniture India Private Limited

5.0 - 8.0 years

0 - 2 Lacs

Chennai, Bengaluru

Work from Office

Position Overview: We are seeking an experienced IVR Developer/System Specialist to design, develop, and maintain Interactive Voice Response (IVR) solutions across multiple contact center platforms. This role is crucial in ensuring excellent customer experience through efficient voice response solutions while working in a dynamic, evolving environment. Key Responsibilities: Design, develop, and maintain IVR applications across multiple platforms including Omilia, TalkDesk, Cisco WebEx, Twilio, Five9 Configure and optimize call routing strategies and menu structures Integrate IVR systems with Salesforce CRM and other enterprise applications Handle call flow development, routing strategies, an...

Posted 4 months ago

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