Are you an Indian professional looking for an exciting opportunity to work in Germany Join HKA, one of the largest and most research-intensive universities of applied sciences in Baden-Wrttemberg. With a diverse range of subjects including engineering, computer science, economics, and design, we prioritize teaching, research, and further education based on a broad knowledge foundation. Benefit from our interdisciplinary exchange and collaboration on guiding themes such as digitalization, sustainability, and cooperation at HKA. To qualify for this position, proficiency in the German language is essential. You should be prepared to relocate to Germany and possess expertise in network protocols such as VLANs, 802.1x, 802.1q, RADIUS, DHCP, and ZTNA. Additionally, you should have strong knowledge of configuring routers, switches, and firewalls from brands like Extreme Networks, Fortinet, Cisco, and LANCOM. Basic familiarity with virtualization mechanisms like HyperV, Proxmox, ESXi, Docker, and Kubernetes is also required. The ideal candidate will have several years of relevant professional experience in a management role within the network or infrastructure sector, preferably in a corporate environment. Proficiency in the German language at level B2 is desirable for internal communication and administrative processes. Fluency in English at level B2C1 is mandatory for interactions with international service providers. As part of our benefits package, you can expect a starting salary ranging from approximately 40,000 to 56,000 and up to 65,000 per annum based on previous experience. Bonuses are provided for work on Sundays, public holidays, or night shifts if necessary. Additionally, we offer capital-forming benefits (VWL) and participation in the supplementary pension scheme (VBL), which is a company-funded retirement plan in addition to the statutory pension. At HKA, we prioritize continuous learning and development by providing support for professional growth through seminars, e-learning platforms, conferences, and financial subsidies. We also promote mobility and health among our employees by offering benefits such as Job Ticket BW, discounted public transport offers, Job Bike, corporate health management programs, and access to a cafeteria with discounted lunches. Enjoy a modern work environment with options for mobile working and home office arrangements. For more information about HKA, visit our website at https://www.h-ka.de/en/. Join us to embark on an enriching professional journey in Germany!,
** Great opportunity for Indian professionals to work in Gremany!! ** Information about the company - HKA is not only one of the largest and most research-intensive universities of applied sciences in Baden-Württemberg. With our broad spectrum of subjects from engineering, computer science, economics and design, we are able to place teaching, research and further education on a broad knowledge base. Students, teachers, researchers, but also cooperation partners and clients benefit from the interdisciplinary exchange and work. The guiding themes that guide our actions are digitalization, sustainability and cooperation at the HKA. Further information: https://www.h-ka.de/en/ Qualifications - German language is a must. Candidate must be ready to reallocate to Germany. Expert in virtualization architectures Very good knowledge of multiple virtualization mechanisms (HyperV, Proxmox, ESXi, Docker, Kubernetes) Very good knowledge of various storage infrastructures (NetApp, NAS, iSCSI, SMB) and backup structures Very good knowledge of basic IT services (DNS/DHCP/MTA/AAA) In-depth knowledge of configuring routers, switches, and firewalls Several years of relevant professional experience in a management position in the network or infrastructure sector, ideally in a corporate environment are required. German language skills at level B2 are desirable, especially for internal communication and administrative processes. For those working with international service providers, English language skills at level B2–C1 are mandatory. Benefits - Starting salary, depending on the salary group (E8 – E13) according to TV-L (collective agreement), is approximately €40,000 to €56,000, and up to €65,000 p.a. depending on previous experience. Bonuses are paid for work on Sundays and public holidays or at night, provided that such working hours are necessary (e.g., in laboratories or technical services). Capital-forming benefits (VWL) The employer pays – if eligible – a subsidy for capital-forming benefits (approx. €6.65 per month), e.g., for building savings contracts or fund savings plans. Supplementary Pension Scheme (VBL) One of the most important benefits in the public sector is the supplementary pension scheme provided by the VBL (Federal and State Pension Institution). This is a company- funded retirement plan in addition to the statutory pension. The employer covers the majority of the contributions. Continuing Education and Training The university supports professional development, e.g., by providing time off for seminars, access to e-learning platforms, or conferences. In some cases, financial subsidies or cost coverage are available. Mobility and health JobTicket BW or other discounted public transport offers JobBike Corporate health management, e.g., courses on ergonomics, exercise, and mental health Further benefits Access to a cafeteria with discounted lunches Modern work environment with mobile working/home office options
Job Title - Application Support Analyst Job Location - Pune Department/team - IS Reports to - Head of Application Support WHAT YOU’LL DO: We are looking for a highly skilled and driven Application Support Analyst to join our specialised and growing team. This is a hands-on role that sits at the heart of our business operations, supporting our bespoke applications across key areas such as Trading, Operations, Invoicing, Credit, and Legal. Success in this role requires someone who thrives in a fast-paced, dynamic environment — someone who can think on their feet, manage competing priorities, and remain calm and effective under pressure. What We’re Looking For: Proven experience in application support within a high-pressure, fast- changing environment. Strong analytical and problem-solving skills with attention to detail. Ability to adapt quickly, take ownership, and drive issues to resolution. Excellent communication skills and a user-focused approach. A proactive, resilient mindset and a commitment to maintaining high-quality support and documentation. Application Support & Incident Management Act as a front-line responder within the Application Support team, resolving incidents and service requests raised by users. Take full ownership of assigned incidents, problems, and service requests in ServiceDesk Plus, ensuring timely acknowledgment, regular updates, and resolution within SLA targets. Escalate issues when required and collaborate with the Head of Application Support to ensure prompt and effective resolution. Maintain and manage Problem tickets in line with the Problem Management process, ensuring accurate documentation and resolution tracking. Knowledge Management & Training Ensure all support guides, knowledge articles, and training materials are regularly updated and reflect the latest system functionality and processes. Provide training to new and existing users to enhance understanding and adoption of the system. Monitor user activity and identify knowledge gaps; recommend and deliver user education initiatives to improve self-sufficiency and reduce support queries. System Expertise & Continuous Improvement Develop and maintain deep functional knowledge of our bespoke trading application, acting as a subject matter expert for users and internal teams. Provide consistent, high-quality daily support to users across multiple departments and locations. Assist with User Acceptance Testing (UAT) for new system releases, ensuring readiness and user impact assessment. Stay informed on key system developments and communicate relevant changes and enhancements to the business. Collaborate with the Head of Application Support to identify and implement process improvements, automation opportunities, and self-service capabilities that reduce support volume. Additional Duties Support ad hoc business tasks and initiatives aligned with the goals of the Application Support function. KNOWLEDGE, SKILLS AND EXPERIENCE - Proven experience working with and documenting bespoke business applications, with the ability to become a subject matter expert quickly. Demonstrated experience delivering training to stakeholders and end users in a clear and engaging manner. Strong analytical skills, with the ability to investigate and determine root causes of recurring application issues. Familiarity with ITSM tools such as ServiceDesk Plus, ServiceNow (SNOW), or Zendesk. Logical thinker with a proactive approach to problem-solving; able to work independently and collaboratively within a team. Some knowledge of SQL, particularly for querying and troubleshooting data-related issues. Highly adaptable and proactive, with a willingness to step in and support team coverage during peak periods or absences. Excellent communication skills, capable of translating technical issues into clear, non-technical language for end users and stakeholders. Ability to thrive in a fast-paced, high-pressure environment, ideally with experience in a trading or entrepreneurial business setting. Strong customer and stakeholder orientation, with active listening skills and the ability to respond effectively to queries and feedback. Self-motivated and flexible, with the ability to prioritise tasks, manage multiple responsibilities, and meet tight deadlines. Strong work ethic, high energy, and a goal-oriented mindset. Excellent time management and organisational skills, with the ability to operate effectively in a results-driven business environment. Confident verbal and written communicator, capable of presenting information clearly, concisely, and with authority. Comfortable working in dynamic environments with shifting priorities and evolving business needs. QUALIFICATIONS / ACCREDITATIONS A relevant degree in Information Systems, computing studies, IT or other related fields. A minimum of 3- 5 years of experience as Application Support Analyst or a similar role. Experience of supporting business critical applications and customer facing web applications. Ideally, experience working with operating systems: Microsoft Office, ERP systems, databases skills (SQL) and using cloud-based applications. ITIL Foundation Certificate, ideal. Knowledge of oil & gas or energy industry (desirable).
Job Location - Pune - India Department/Team - IS Team reports to - Team Lead WHAT YOU DO: Develop software solutions by studying business needs, conferring with the business analysis team, analysing systems and the flows, data usage, work processes, investigating problem areas, and following the software development lifecycles. Responsible for developing information systems by studying operations, designing, developing, and installing software solutions & providing support. Ability to prioritize well, communicate clearly, being consistent on delivering systems with excellent software engineering skills. Main Responsibilities Determine operational feasibility by evaluating analysis, defining problems & requirements, developing systems and proposing solutions for improvements. Translate business requirements and objectives into technical applications and solutions. Plan, develop and implement large-scale projects from conception to completion. Demonstrate solutions by documentations, flowcharts, layouts, diagrams, charts, code comments and present clean code. Understand, evaluate, design, develop and implement complex data models. Develop solutions to improve performance and scalability of systems. Estimate and deliver tasks in a timely manner meeting tight deadline requirements. Experienced in developing and adapting existing business solutions as well as creating new solutions. Ensuring source control and change control of development deliverables. KNOWLEDGE, SKILLS AND EXPERIENCE Excellence in C# .NET Strong analytical skills including Strong background in object-oriented programming techniques and best practices (Design patterns, SOLID principles) Strong understanding of Common Language Runtime (CLR), its strengths, limitations, weaknesses, and workarounds. Knack for writing clean, readable, and easily maintainable code Strong understanding of WCF Understanding of Agile methodologies (Scrum, Kanban) Good understanding of async programming and threading Excellence in windows forms development Good knowledge of MS SQL Server & developing stored procedures using best practices Good knowledge of nHibernate ORM. Knowledge of SSRS packages Knowledge of RDLC, XSLT, JSON, XML 5+ years of experience in software development Excellent troubleshooting and problem-solving skills with good attention to detail Ability to think logically and be proactive. Ability to work as part of a team and on own initiative in a constructive manner Flexible and self-motivated Working on multiple projects using strong time management skills and prioritisation of workloads Excellent oral and written communication skills. Qualifications/Accreditations Graduate/Postgraduate in Computer Science A minimum of 4 - 6 years of experience as C# or .NET developer. Experience of supporting business critical applications and customer facing web applications. Knowledge of oil & gas or energy industry (desirable).
Job Title - Application Support Analyst Job Location - Pune Department/team - IS Reports to - Head of Application Support WHAT YOU’LL DO: We are looking for a highly skilled and driven Application Support Analyst to join our specialised and growing team. This is a hands-on role that sits at the heart of our business operations, supporting our bespoke applications across key areas such as Trading, Operations, Invoicing, Credit, and Legal. Success in this role requires someone who thrives in a fast-paced, dynamic environment — someone who can think on their feet, manage competing priorities, and remain calm and effective under pressure. What We’re Looking For: Proven experience in application support within a high-pressure, fast- changing environment. Strong analytical and problem-solving skills with attention to detail. Ability to adapt quickly, take ownership, and drive issues to resolution. Excellent communication skills and a user-focused approach. A proactive, resilient mindset and a commitment to maintaining high-quality support and documentation. Application Support & Incident Management Act as a front-line responder within the Application Support team, resolving incidents and service requests raised by users. Take full ownership of assigned incidents, problems, and service requests in ServiceDesk Plus, ensuring timely acknowledgment, regular updates, and resolution within SLA targets. Escalate issues when required and collaborate with the Head of Application Support to ensure prompt and effective resolution. Maintain and manage Problem tickets in line with the Problem Management process, ensuring accurate documentation and resolution tracking. Knowledge Management & Training Ensure all support guides, knowledge articles, and training materials are regularly updated and reflect the latest system functionality and processes. Provide training to new and existing users to enhance understanding and adoption of the system. Monitor user activity and identify knowledge gaps; recommend and deliver user education initiatives to improve self-sufficiency and reduce support queries. System Expertise & Continuous Improvement Develop and maintain deep functional knowledge of our bespoke trading application, acting as a subject matter expert for users and internal teams. Provide consistent, high-quality daily support to users across multiple departments and locations. Assist with User Acceptance Testing (UAT) for new system releases, ensuring readiness and user impact assessment. Stay informed on key system developments and communicate relevant changes and enhancements to the business. Collaborate with the Head of Application Support to identify and implement process improvements, automation opportunities, and self-service capabilities that reduce support volume. Additional Duties Support ad hoc business tasks and initiatives aligned with the goals of the Application Support function. KNOWLEDGE, SKILLS AND EXPERIENCE - Proven experience working with and documenting bespoke business applications, with the ability to become a subject matter expert quickly. Demonstrated experience delivering training to stakeholders and end users in a clear and engaging manner. Strong analytical skills, with the ability to investigate and determine root causes of recurring application issues. Familiarity with ITSM tools such as ServiceDesk Plus, ServiceNow (SNOW), or Zendesk. Logical thinker with a proactive approach to problem-solving; able to work independently and collaboratively within a team. Some knowledge of SQL, particularly for querying and troubleshooting data-related issues. Highly adaptable and proactive, with a willingness to step in and support team coverage during peak periods or absences. Excellent communication skills, capable of translating technical issues into clear, non-technical language for end users and stakeholders. Ability to thrive in a fast-paced, high-pressure environment, ideally with experience in a trading or entrepreneurial business setting. Strong customer and stakeholder orientation, with active listening skills and the ability to respond effectively to queries and feedback. Self-motivated and flexible, with the ability to prioritise tasks, manage multiple responsibilities, and meet tight deadlines. Strong work ethic, high energy, and a goal-oriented mindset. Excellent time management and organisational skills, with the ability to operate effectively in a results-driven business environment. Confident verbal and written communicator, capable of presenting information clearly, concisely, and with authority. Comfortable working in dynamic environments with shifting priorities and evolving business needs. QUALIFICATIONS / ACCREDITATIONS A relevant degree in Information Systems, computing studies, IT or other related fields. A minimum of 3- 5 years of experience as Application Support Analyst or a similar role. Experience of supporting business critical applications and customer facing web applications. Ideally, experience working with operating systems: Microsoft Office, ERP systems, databases skills (SQL) and using cloud-based applications. ITIL Foundation Certificate, ideal. Knowledge of oil & gas or energy industry (desirable).
Job Location - Pune - India Department/Team - IS Team reports to - Team Lead WHAT YOU DO: Develop software solutions by studying business needs, conferring with the business analysis team, analysing systems and the flows, data usage, work processes, investigating problem areas, and following the software development lifecycles. Responsible for developing information systems by studying operations, designing, developing, and installing software solutions & providing support. Ability to prioritize well, communicate clearly, being consistent on delivering systems with excellent software engineering skills. Main Responsibilities Determine operational feasibility by evaluating analysis, defining problems & requirements, developing systems and proposing solutions for improvements. Translate business requirements and objectives into technical applications and solutions. Plan, develop and implement large-scale projects from conception to completion. Demonstrate solutions by documentations, flowcharts, layouts, diagrams, charts, code comments and present clean code. Understand, evaluate, design, develop and implement complex data models. Develop solutions to improve performance and scalability of systems. Estimate and deliver tasks in a timely manner meeting tight deadline requirements. Experienced in developing and adapting existing business solutions as well as creating new solutions. Ensuring source control and change control of development deliverables. KNOWLEDGE, SKILLS AND EXPERIENCE Excellence in C# .NET Strong analytical skills including Strong background in object-oriented programming techniques and best practices (Design patterns, SOLID principles) Strong understanding of Common Language Runtime (CLR), its strengths, limitations, weaknesses, and workarounds. Knack for writing clean, readable, and easily maintainable code Strong understanding of WCF Understanding of Agile methodologies (Scrum, Kanban) Good understanding of async programming and threading Excellence in windows forms development Good knowledge of MS SQL Server & developing stored procedures using best practices Good knowledge of nHibernate ORM. Knowledge of SSRS packages Knowledge of RDLC, XSLT, JSON, XML 5+ years of experience in software development Excellent troubleshooting and problem-solving skills with good attention to detail Ability to think logically and be proactive. Ability to work as part of a team and on own initiative in a constructive manner Flexible and self-motivated Working on multiple projects using strong time management skills and prioritisation of workloads Excellent oral and written communication skills. Qualifications/Accreditations Graduate/Postgraduate in Computer Science A minimum of 4 - 6 years of experience as C# or .NET developer. Experience of supporting business critical applications and customer facing web applications. Knowledge of oil & gas or energy industry (desirable).