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Customer Experience Associate Apm Terminals

2.0 - 6.0 years

4 - 7 Lacs

gurgaon, haryana, india

On-site

Customer Account Relationship Management Build and maintain long-term relationships with key clients to ensure consistent engagement, satisfaction, and effective communication across all customer touch-points. Cold Chain Execution Coordination Manage the end-to-end cold chain logistics process, ensuring temperature integrity, timely execution, and operational excellence from sourcing to final delivery. Finance Collections and Dispute Resolution Oversee receivables management, drive timely collections, and resolve financial disputes with a customer-centric and solution-oriented approach. Stakeholder Management Collaborate and coordinate effectively with internal teams and external partners to...

Posted 1 month ago

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