Store & Purchase Assistant Authentic Human Resources Services Private Limited

4.0 - 8.0 years

0 Lacs

indore, madhya pradesh

On-site

You will be responsible for various tasks related to the manufacturing industry, requiring prior experience in a manufacturing plant. Your duties will include unloading and uploading goods, ensuring adherence to store standards, packaging materials, maintaining optimal stock levels, implementing a proper tagging system for materials, and keeping accurate records of purchased products, delivery details, and invoices. Additionally, you will need to coordinate with the Inward, Store, and Production teams to guarantee the correct storage of purchased items. As a suitable candidate, you should possess proven experience in a similar procurement role, demonstrating strong negotiation and vendor management skills. A solid understanding of procurement strategies and best practices is essential for this position. This is a full-time, permanent job opportunity located at Sanwer Road, Indore, Industrial Area. The benefits offered include cell phone reimbursement, health insurance, and a Provident Fund. The working schedule is during the morning shift. Preferred qualifications include a total of 4 years of work experience in a relevant field. The work location is in person.,

Posted 1 month ago

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Training & Development Lead - Community Support Habuild Healthtech

3.0 - 7.0 years

5 - 8 Lacs

Nagpur

Work from Office

About the Role We are looking for a Training & L&D Lead to design and deliver end-to-end learning programs for our Support Team. Youll work closely with Chat Support, Calling, Payments, and Data Ops teams, and use insights from our AI-powered Quality Control system to drive targeted coaching, onboarding, SOP creation, and continuous improvement. This is a high-impact, cross-functional role for someone who thrives at the intersection of people development, systems thinking, and empathy-led operations. To Apply: Please fill up the application form - https://habuild.keka.com/careers/jobdetails/94055 What You'll Do Onboarding & Role Readiness Design role-specific onboarding journeys for Chat, Calling, and other agents Ensure new hires are quality-certified within stipulated weeks Align onboarding with live systems (AI QC dashboard, SOPs, chat tools) Performance Coaching & Micro-Learning Use QC dashboards and chat samples to identify coaching needs Collaborate with leads to embed feedback loops into daily ops SOP & Knowledge Management Own and update internal SOPs and knowledge base Standardize playbooks for repeated query types and quality issues Align human training with AI bot training Capability Building & Certification Define skill tiers (e.g., L1, L2, Specialist) and design assessments Track agent progression through certification and feedback Draw repeat learning programs and refreshers Insights & Continuous Learning Identify training themes from escalations and chat quality trends Turn real conversations into case studies and coaching tools Work with Product/Marketing to ensure training reflects product updates and brand tone What Were Looking For 3–7 years of experience in L&D, support enablement, or customer success training Exposure to chat-based support environments (WhatsApp, Zendesk, Intercom, etc.) Strong instructional design and coaching facilitation skills Comfort working with dashboards, tagging systems, and chat transcript analysis High empathy + strong communication and process thinking Bonus: Experience with AI tools in support or content operations

Posted 2 months ago

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