Location: Chennai, India Company: Tagalys CTC: 4 - 5.5 LPA based on experience levels and skillset About Us: Tagalys provides online visual merchandising solutions to fashion brands such as Fila, Crocs, Lovisa, Timex, and Meshki. Our product suite includes category merchandising tools, search, recommendations, and comprehensive analytics. We are dedicated to enhancing the e-commerce experience for our clients. Job Description: We are seeking a highly driven and detail-oriented Manual QA Specialist with 2- 3 years of experience to join our team. The ideal candidate will be responsible for reviewing and implementing systematic test plans and ensuring the quality of our products. This is an excellent opportunity to be a part of a dynamic team and contribute to the success of leading fashion brands. Roles and Responsibilities: Analyzing Requirements and Preparing Test Plans : Analyze functional requirements from PRDs, mockups, storyboards, etc. Prepare detailed test plans based on the analysis. Defining, Executing, and Debugging Test Cases: Define test cases for developer testing and manual QA. Ensure timely handoff of test cases to the engineering team. Execute test cases and record results, including bugs and glitches. Conduct regression testing, smoke testing, and other types of testing to ensure comprehensive coverage. Debug and identify root causes of errors in case of bugs. Provide clear and concise test reports. Communicate test results to relevant stakeholders. Deployments and QA Process: Work alongside the engineering team during deployments and ensure the smooth release of features. Review test procedures periodically to ensure continuous improvement of testing processes and methodologies. Create and maintain QA checklists and databases. Tracking and Driving QA Efforts: Evaluate and improve Key Performance Indicators (KPIs). Work with engineers and product owners to ensure quality throughout the software development lifecycle. Requirements: 2 to 3 years of QA (Manual) testing experience. High attention to detail and solid debugging skills. Good written and verbal communication skills. Knowledge of QA process management tools. Previous SaaS experience is preferred. Personal Attributes: Ability to work collaboratively with the team. Adaptability to flexible working hours as per sprint cycles and business requirements. Motivated and ownership of assigned responsibilities. Willingness to work on feedback and continuously improve. Why Work with Us 1. Paid Time Off: We understand the importance of work-life balance and offer a generous paid time off policy, allowing you to recharge and focus on what matters most. 2. Comprehensive Insurance: Your well-being is our priority. We provide comprehensive insurance coverage for you and your dependents, ensuring peace of mind for you and your family. 3. Great Culture: Our startup fosters a positive and inclusive work environment, where collaboration, innovation, and continuous learning are at the core of our values. 4. Growth-Oriented Team: Be part of a team that is committed to personal and professional growth. We invest in our employees development, providing opportunities for advancement and skill-building. 5. Interest-Free Loans: We support our employees in times of need by offering interest-free loans, helping you navigate through financial challenges with ease. 6. Competitive Salary: We believe in rewarding hard work and talent. Our competitive salary packages ensure that your efforts are recognized and valued. If you are passionate about quality assurance and want to be a part of a thriving company, we would love to hear from you. Apply now and join the Tagalys team!

About Tagalys Tagalys is a visual merchandising platform built for fashion and lifestyle brands on Shopify . We work with brands like Fila, Crocs, Lovisa, Timex, Meshki, and many more across the UK, US, Australia, and beyond. We re a bootstrapped, profitable startup helping fashion and lifestyle brands merchandise smarter. Our customers use Tagalys to reduce hours of manual effort and turn product discovery into a highly curated, high-converting experience. Our product is world-class, our customers love us ( seriously, read our G2 reviews ), and now we need to show up more consistently, creatively, and compellingly - across search, social, events, and every other moment that matters. That s where you come in. The Role We re looking for a Growth-led Content Marketer who loves writing and storytelling but also cares about who it s reaching and why it matters. This is not a write 4 blogs a month role. It s also not performance marketing. "Growth-led" here means: You write with purpose You create assets that unlock conversations You care about reach, resonance, and what happens after someone reads your work You ll work closely with our Head of Marketing (Hi, I m Radhika Chugh ) to build and execute a content engine that supports demand, shapes perception, and puts us in front of our ICPs (fashion/lifestyle brands on Shopify in the UK Australia) If youre a clear thinker, strong writer, and a marketing generalist in the making, this might be the perfect next step for you. Key Responsibilities (What we ll count on you for) Content Strategy Execution Turn our product features into benefits that fashion merchandisers actually care about Write compelling narratives that make fashion brands want to work with us Create content that ranks in Google and shows up in GPT-like tools (GEO/LLM focus) Develop assets like landing pages, case studies, comparison pages, co-marketing content, blogs, and snackable POVs Social media brand presence Plan and execute a strong LinkedIn + Instagram calendar (2-3x/week) Repurpose insights from the founder, sales, or CX into social content Create posts that are high-context, shareable, and useful to our ICPs (without being salesy) Partner Activation Enablement Create co-branded content with partners (e.g. webinars, case snippets, ROI tools. Make it easier for partners to pitch Tagalys to their clients Coordinate campaigns that amplify both our reach Research Thought Leadership Dive into fashion eCommerce trends, merchandising best practices, and SaaS GTM strategy Use this research to shape our content POV and editorial plan Marketing Operations Analytics Run monthly reviews what worked, what didn t, and why Track performance, iterate fast, and push to improve every month Test new channels, be scrappy, and find non-boring ways to market. Requirements 3-5 years of marketing experience, with at least 1 year in SaaS. A strategists brain and a doer s bias you move from idea to execution quickly Strong writing and storytelling skills human, not robotic Comfort across formats: blogs, decks, emails, social, landing pages You re research-driven and curious you connect dots others miss Active on LinkedIn you naturally spot stories worth sharing and understand what performs well. (Good to have) Comfortable using tools like Canva/Figma + AI writing/editing platforms Familiarity with Shopify or eCommerce brands is a huge plus Understands AI s role in content you know when to use it and when to rely on human instinct. Accountable proactive you take ownership and drive initiatives forward without handholding. What we offer At Tagalys, we know our people are our greatest strength, and we ve built a culture that prioritizes growth, well-being, and shared success. Competitive compensation and performance bonuses. Comprehensive health insurance for you and your dependents Zomato Pro meal plan. Lunches are covered when you re in the office. Menstrual leave for women s well-being. Access to our fitness challenges to stay physically fit. ESOPs on request, so you can grow with us. (After 1 year with us) Interest-free loans (after 1 year) to support your life outside work How to apply If this is your kind of role, we d love to hear from you! Please complete this screening questionnaire while submitting your application. ( (This is a prerequisite for moving forward.)

Location: Chennai, India CTC : 8-10 LPA About Tagalys Tagalys is a visual merchandising platform built for fashion and lifestyle brands on Shopify . We work with brands like Fila, Crocs, Lovisa, Timex, Meshki, and many more across the UK, US, Australia, and beyond. We re a bootstrapped, profitable startup helping fashion and lifestyle brands merchandise smarter. Our customers use Tagalys to reduce hours of manual effort and turn product discovery into a highly curated, high-converting experience. We believe in solving real problems, building lasting relationships, and growing with purpose not just speed. At Tagalys, everyone has ownership. You ll never be just a cog in the wheel here. The Role We re looking for a QA Team Lead who can take ownership of our QA function from end to end. You ll lead the department, mentor a small team (1-2 members), and be deeply involved in manual testing of our product. This role is perfect for someone with 3-5 years of experience who s ready to step into a leadership position, while staying hands-on and close to the product. If you re someone who gets excited about building scalable QA practices, loves the details, and wants to lead with impact in a lean and collaborative setup we d love to meet you. Key Responsibilities (What we ll count on you for) QA Function Coordination (30%) As a senior QA, you will coordinate and drive all aspects of the QA function at Tagalys. Support and collaborate with QA team members (1-2 members) with guidance on day-to-day tasks Contribute to QA strategies and help implement best practices and process improvements Help establish and track QA KPIs and quality metrics with guidance from Product/Engineering teams Conduct regular check-ins and 1:1s to align goals and support growth. Plan and distribute testing responsibilities based on capacity and sprint needs. Maintain QA documentation, templates, and process guidelines. Act as the primary point of contact for QA issues and escalations. Collaborate with Product and Engineering on release timelines and quality gates. Participate in hiring processes and support the onboarding of new QA team members Quality Assurance Execution (70%) Analyzing Requirements and Preparing Test Plans Review PRDs, mockups, and storyboards to identify testing needs. Prepare detailed test plans including timelines, environment setup, and resource planning. Align test plans with relevant stakeholders. Defining and Executing Test Cases Design and maintain thorough manual test cases. Collaborate with the team to review and refine test cases. Execute test cases and document results. Bug Reporting Log bugs with clear reproduction steps and visual references. Categorize issues by impact (Critical, High, Medium, Low). Coordinate with engineering to track resolution and re-test fixes. Keep stakeholders updated on testing outcomes and issue statuses. Deployments and QA Process Work closely with developers during deployments. Review and refine QA processes and checklists regularly. Maintain organised documentation and test history. Requirements 3-5 years in Software Quality Assurance Experience coordinating QA efforts for small teams Willingness to learn leadership responsibilities with mentorship and support over time Strong knowledge of QA methodologies, best practices, and metrics Skilled in test planning, case writing, and bug tracking tools Excellent communication and documentation skills Experience testing web apps, preferably in eCommerce Ability to prioritise and work effectively in fast-paced settings Strong problem-solving skills and keen attention to detail Experience with Agile/Scrum environments Nice to Have Exposure to Shopify or other eCommerce platforms Experience with B2B SaaS products Familiarity with project management tools What we Offer At Tagalys, we know our people are our greatest strength, and we ve built a culture that prioritizes growth, well-being, and shared success. Competitive compensation and performance bonuses. Comprehensive health insurance for you and your dependents Zomato Pro meal plan. Lunches are covered when you re in the office. Menstrual leave for women s well-being. Access to our fitness challenges to stay physically fit. ESOPs on request, so you can grow with us. (After 1 year with us) Interest-free loans (after 1 year) to support your life outside work How to apply If this is your kind of role, we d love to hear from you! Please complete this screening questionnaire while submitting your application.

We are looking for a dedicated and empathetic Product Support Specialist with 2+ years of experience to join our team. They will be responsible for handling tickets, chat support, and support-related calls with customers independently, as well as collaborating with our product and engineering teams. The ideal candidate will have excellent communication skills, strong problem-solving abilities, and a good understanding of technology and related tools. Experience in B2B SaaS is a must. We are looking for a candidate based out of Bangalore or Chennai Key Responsibilities: 1. Handle tickets with minimal intervention from account owners and engineering teams, ensuring timely resolution of customer issues. 2. Manage chat support during the allocated window, maintaining high standards of speed and quality in chat conversations. 3. Handle support-related calls with customers independently, providing accurate information and resolving issues. 4. Analyze ticket trends and share feedback with product and engineering teams to improve customer experience. 5. Prepare process documents on handling tickets, ensuring efficient and consistent support practices. 6. Write and update knowledge base articles to provide customers with self-help resources. 7. Initiate and lead integration calls, ensuring smooth transitions from integration to onboarding. 8. Prepare hand-off from integration to onboarding, ensuring seamless customer experience. Personal Attributes: 1. Empathy: Ability to understand and relate to the emotions and needs of customers. 2. Patience: Capacity to handle challenging situations and maintain a positive attitude. 3. Problem-solving skills: Ability to quickly identify and resolve customer issues. 4. Excellent communication: Effective verbal and written communication skills. 5. Adaptability: Flexibility to adapt to different situations, customers, and tools. 6. Attention to detail: Ensure accuracy and thoroughness in all tasks. 7. Collaboration: Work effectively with team members and other departments. 8. Technical understanding: Ability to comprehend technical explanations and concepts. 9. Organizational capabilities: Efficiently manage and prioritize tasks. Must have: 1. Positive personality 2. Energetic 3. Self-motivated Technical Skills: 1. Experience in using tools such as HubSpot, Notion etc., is preferred but not required. 2. Proficiency in Excel/Google Sheets, PowerPoint/Slides, and other relevant software. Experience : 1. 2+ years of relevant experience. 2. Previous B2B SaaS experience is must. Shift Details: Shift timing would be based on Australia time zone CTC Details: 7- 10 LPA (depending on experience levels) Why work with us! 1. Paid Time Off: We understand the importance of work-life balance and offer a generous paid time off policy, allowing you to recharge and focus on what matters most. 2. Comprehensive Insurance: Your well-being is our priority. We provide comprehensive insurance coverage for you and your dependents, ensuring peace of mind for you and your family. 3. Great Culture: Our startup fosters a positive and inclusive work environment, where collaboration, innovation, and continuous learning are at the core of our values. 4. Growth-Oriented Team: Be part of a team that is committed to personal and professional growth. We invest in our employees development, providing opportunities for advancement and skill-building. 5. Interest-Free Loans: We support our employees in times of need by offering interest-free loans, helping you navigate through financial challenges with ease. 6. Competitive Salary: We believe in rewarding hard work and talent. Our competitive salary packages ensure that your efforts are recognized and valued. Skills : Communication skills, Problem Solving, Technical skills

About Tagalys Tagalys is a visual merchandising platform built for fashion and lifestyle brands on Shopify. We work with brands like Fila, Crocs, Lovisa, Timex, Meshki, and many more across the UK, US, Australia, and beyond. We’re a bootstrapped, profitable startup helping fashion and lifestyle brands merchandise smarter. Our customers use Tagalys to reduce hours of manual effort and turn product discovery into a highly curated, high-converting experience. We believe in solving real problems, building lasting relationships, and growing with purpose—not just speed. At Tagalys, everyone has ownership. You’ll never be just a cog in the wheel here. The Role This role is perfect for someone with 3–5 years of experience who’s ready to step into a leadership position, while staying hands-on and close to the product. If you’re someone who gets excited about building scalable QA practices, loves the details, and wants to lead with impact in a lean and collaborative setup—we’d love to meet you. Key Responsibilities (What we’ll count on you for) QA Function Coordination (30%) As a senior QA, you will coordinate and drive all aspects of the QA function at Tagalys. Support and collaborate with QA team members (1–2 members) with guidance on day-to-day tasks Contribute to QA strategies and help implement best practices and process improvements Help establish and track QA KPIs and quality metrics with guidance from Product/Engineering teams Conduct regular check-ins and 1:1s to align goals and support growth. Plan and distribute testing responsibilities based on capacity and sprint needs. Maintain QA documentation, templates, and process guidelines. Act as the primary point of contact for QA issues and escalations. Collaborate with Product and Engineering on release timelines and quality gates. Participate in hiring processes and support the onboarding of new QA team members Quality Assurance Execution (70%) Analyzing Requirements and Preparing Test Plans Review PRDs, mockups, and storyboards to identify testing needs. Prepare detailed test plans including timelines, environment setup, and resource planning. Align test plans with relevant stakeholders. Defining and Executing Test Cases Design and maintain thorough manual test cases. Collaborate with the team to review and refine test cases. Execute test cases and document results. Bug Reporting Log bugs with clear reproduction steps and visual references. Categorize issues by impact (Critical, High, Medium, Low). Coordinate with engineering to track resolution and re-test fixes. Keep stakeholders updated on testing outcomes and issue statuses. Deployments and QA Process Work closely with developers during deployments. Review and refine QA processes and checklists regularly. Maintain organised documentation and test history. Requirements 3–5 years in Software Quality Assurance Experience coordinating QA efforts for small teams Willingness to learn leadership responsibilities with mentorship and support over time Strong knowledge of QA methodologies, best practices, and metrics Skilled in test planning, case writing, and bug tracking tools Excellent communication and documentation skills Experience testing web apps, preferably in eCommerce Ability to prioritise and work effectively in fast-paced settings Strong problem-solving skills and keen attention to detail Experience with Agile/Scrum environments Nice to Have Exposure to Shopify or other eCommerce platforms Experience with B2B SaaS products Familiarity with project management tools What we Offer At Tagalys, we know our people are our greatest strength, and we’ve built a culture that prioritizes growth, well-being, and shared success. Competitive compensation and performance bonuses. Comprehensive health insurance for you and your dependents Zomato Pro meal plan. Lunches are covered when you’re in the office. Menstrual leave for women’s well-being. Access to our fitness challenges to stay physically fit. ESOPs on request, so you can grow with us. (After 1 year with us) Interest-free loans (after 1 year) to support your life outside work How to Apply If this is your kind of role, we’d love to hear from you! Apply via Keka Please complete this screening questionnaire while submitting your application. Show more Show less