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2.0 - 5.0 years
1 - 2 Lacs
Faridabad
Work from Office
We seek a skilled customer-oriented Steward to join our team. Responsibilities include delivering exceptional guest service, maintaining a clean & organized dining area, assisting with food & beverage service & support overall hospitality objectives.
Posted 11 hours ago
2.0 - 5.0 years
1 - 3 Lacs
Navi Mumbai
Work from Office
* Walkins Every Monday* Job Summary The Restaurant Captain is responsible for ensuring a smooth and efficient dining experience for guests. This role involves overseeing the dining room, managing staff, and providing excellent customer service. The ideal candidate will have strong leadership skills, a keen eye for detail, and a passion for hospitality. Key Responsibilities: • Guest Service: Greet and welcome guests, ensuring a high level of customer satisfaction. Address any guest concerns or complaints promptly and professionally. • Staff Management: Supervise and coordinate the activities of the dining room staff, including servers, bussers, and hosts. Provide training and support to ensure high standards of service. • Order Management: Take and relay food and beverage orders accurately. Ensure timely delivery of orders and monitor the quality of food and beverages served. • Table Management: Oversee table assignments and reservations to optimize seating and service efficiency. Ensure tables are set up correctly and maintained throughout service. • Communication: Liaise between the kitchen and dining room staff to ensure smooth operations. Communicate any special requests or dietary restrictions to the kitchen. • Sales and Upselling: Promote menu items and specials to enhance guest experience and increase sales. Provide recommendations based on guest preferences. • Cleanliness and Safety: Ensure the dining area is clean, organized, and complies with health and safety regulations. Conduct regular inspections and address any issues promptly . • Reporting: Maintain accurate records of daily operations, including guest feedback, sales, and inventory. Report any issues or incidents to the Restaurant Manager. • Menu Knowledge: Must have an in-depth understanding of the menu, including ingredients, preparation methods, and special dietary options. This knowledge enables them to confidently explain dishes to customers, make recommendations, and address any dietary concerns or preferences. Qualifications : • 2 to 3 years experience in restaurant service , with at least 1 year of experience in a captain role. • Strong knowledge of service etiquette F&B terminology and guest handling • Excellent communication and customer service abilities. • Ability to handle High work pressure during peak hours and stressful situations. • High school diploma or equivalent; additional hospitality training or certification is a plus. • Familiarity with traditional and modern south Indian cuisine is a advantage . • Flexible with shift and able to work on weekends or holiday .
Posted 3 weeks ago
1.0 - 3.0 years
1 - 2 Lacs
Mumbai, Mumbai Suburban, Navi Mumbai
Work from Office
Welcome guests, manage reservations, escort customers to tables, maintain waitlists, provide menus, coordinate with staff, and ensure a pleasant dining experience through professional hospitality.
Posted 3 weeks ago
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