TA & CL Operations Analyst I

About the Team

You will join a highly experienced and motivated Operations team handling reinsurance portfolios for diverse EMEA regions. This role involves regular interactions with peers and experts from other locations. We maintain strong connections with X-functional teams and collaborate daily to deliver the best service and most value to our clients. With a continuous improvement mindset, our aim is to provide our external clients and internal partners with fast, easy, and effective ways of conducting business within an environment where risks are understood.

About the Role

We are seeking an agile, motivated, and dedicated individual to join our P&C Business Operations Team in EMEA as a TA & CL Operations Analyst I.

As a Reinsurance Operations Associate, you will be responsible for managing reinsurance accounts and claims, ensuring end-to-end contractual fulfillment. This role requires a thorough understanding of the reinsurance of contractual conditions and adherence to established policies and processes. You will own the responsibility for an assigned portfolio of [add portfolio/region] clients and collaborate with both internal and external business partners.

• You will be responsible for the end-to-end processing of client reinsurance accounts, including premiums, claims, and brokerage, ensuring that deliverables and quality standards are consistently met. This includes ensuring that financial transactions and payments adhere to established processes, guidelines, quality management frameworks, and key controls
• Additionally, you will ensure the timely collection of funds (Accounts Receivable) and keep track of financials within your assigned portfolio
• You will work collaboratively across teams, functions, and regions to support the requirements of our clients
• you will ensure that all correspondence with clients is professional and appropriate by adhering to process guidelines and norms, taking ownership of the quality of service provided to cedants

About you

• Minimum Bachelor's degree in Administration, Finance, Accounting, Insurance, or related fields.
• 0 to 3 years of work experience in Insurance, Reinsurance, Banking or Financial institutions.
• Flair for figures and proficiency in Excel Power BI would be an added advantage.
• Good verbal and written business interpersonal skills.
• Agile team players with the ability to manage their own workload and demonstrate a sense of accountability, responsibility, and commitment.
• Ability to work collaboratively, flexibly, and constructively in a team/group environment, including virtual set-ups.
• Ability to challenge the status quo and manage multiple business partners (multi-cultural and cross-functional teams in a virtual set-up)