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Voice Support Engineer NTek Software Solutions

3.0 - 7.0 years

0 Lacs

pune, maharashtra

On-site

As a Voice NOC Engineer at Flightcase IT Services, you will be responsible for providing end-to-end technical support and escalation management for VoIP and telecom networks. Your expertise in SIP protocols, Cisco Unified Communications Manager (CUCM), and various telecom equipment will be crucial in handling complex VoIP troubleshooting, network monitoring, and ensuring high service availability and SLA adherence. Key Responsibilities: - Provide end-to-end technical support for telecom and VoIP services, manage ticket resolution, and communicate effectively with clients. - Support and manage commercial voice services like Hosted PBX, SIP Trunking, PRI, Toll-Free, Long Distance, and Audio Co...

Posted 1 week ago

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