3 Systems Analyst Jobs

As an Equal Opportunity Employer, ERP Makers values the contribution of its employees in the IT business. The company prides itself on recruiting talent from both industry experts and academic achievers, ensuring a high standard of quality among its workforce. Through robust performance and talent management programs, ERP Makers effectively motivates, manages, and retains skilled individuals while maximizing productivity. The company's commitment to hiring, training, motivating, and managing the right talent throughout their lifecycle is a key aspect of its success. With a workforce consisting mainly of multi-disciplinary graduates from prestigious institutes, ERP Makers upholds a strict "code of conduct" to maintain trust with customers and technology partners. At ERP Makers, we believe that the value of an organization is determined by its people. Human capital is considered a crucial asset, and the company actively manages its human resources to stay competitive in the knowledge economy. Innovation is fostered through encouraging new ideas and out-of-the-box thinking, supported by a dedicated training cell that ensures continuous professional development for employees. The company offers more than just a job - it provides a platform for a fulfilling career with an accelerated growth path that individuals can shape themselves. Support and benefits are provided to nurture employees into world-class IT professionals. Regular feedback from Employee Satisfaction Surveys and Salary Surveys enables ERP Makers to stay connected with its workforce. Position: Software Engineer (Expertise in Microsoft Access VBA & SQL Server) Number of Positions: 1 (Immediate Requirement) Technologies: Proficiency in VBA using MS Access and SQL Server is essential. Experience: Minimum of 5 Years, with a strong background in analyzing, designing, developing, and maintaining large client-server applications. Qualification: Regular B.E., B.Tech., M.C.A., M.Sc. (CS), B.C.A., or Diploma from a reputable institution. Other Essential Requirements: Strong Systems Analyst/Design experience, professional behavior promoting productivity and teamwork, excellent organizational skills for multitasking, effective verbal and written communication, and ability to interact with individuals at all levels of the organization. Location: District Mohali, Punjab (New Chandigarh) Working Hours: 12:00 PM to 10:30 PM, Monday to Friday. The firm's office hours are aligned with its international clients in UAE, UK, Europe, USA, and Canada, reflecting its total export-oriented focus.,

Responsibilities : The support engineer supports tech and product teams with investigations into issues around charges, refunds and payouts. The support engineer will: Independently prioritize and manage incoming work and support requests. Analyze issues to identify root causes and track progress in the ticketing system. Keep stakeholders informed and maintain awareness of ongoing issues. They communicate directly with stakeholders, often operational specialists in the Finance department, Software developers and Product managers. They have excellent analytical skills and enjoy the challenge of getting to the root of inconsistencies in financial information that require investigation into multiple systems, databases, and log files. The support engineer provides a first line of support and can triage issues reported by different stakeholders. They analyze complex financial processes that are executed by a range of systems in a microservices architecture. As a result of their investigation, they identify short- and long-term improvements to business logic, testing and operational procedures. Must have skills. Excellent SQL knowledge and deep understanding of data models. Experience analyzing log files. Experience with command line tools. Knowledge of at least one scripting language (Python, Perl, PHP, Bash, .). Experience with ticketing systems, preferably Jira. Proficient working with spreadsheets and other office tools. System troubleshooting to resolve errors Cross functional awareness about QA , Dev & Product to bridge the gap and facilitate smoother collaboration Ability to analyze data and produce the required data outcome Knowledge about system monitoring & alerting framework Experience with API or Event Drive event architecture. Nice to have Skills Knowledge in one programming knowledge e.g. Java Past experience using ELK, Grafana , Jaeger etc is a plus Experience in working application handling PCI & PII data Worked as Software Engineer or QA in past Knowledge about Jmeter and performance/load test Personality Excellent analytical skills. Good verbal and written communication in English. Able to independently prioritize work, investigate and reach out for support from various people in the business. Able to independently manage stakeholders relations. Flexible in the type of work they take on and adaptable to changing circumstances. A good listener with the ability to empathize with stakeholder concerns. Preferred experience 4+ Years in a technical role (Systems analyst, Operations analyst, Quality engineer, Business analyst). 2+ Years experience working in Payments, FinTech and or financial accounting. 1+ years’ experience working as a support engineer. Education background with one of the Engineering Degree MCA/MTech///B.tech/B.E. Key relationships Product managers. Payment operations specialists. Software developers. Finance specialists. Growth paths Software developer. Quality engineer.

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Career Level - IC4 Responsibilities As an Advisory Systems Engineer, you are expected to be an expert member of the problem-solving/avoidance team and be highly skilled in solving extremely complex (often previously unknown), critical customer issues. Performing the assigned duties with a high level of autonomy and reporting to management on customer status and technical matters on a regular basis, you will be expected to work with very limited guidance from management. Further, the Advisory Systems Engineer is sought by customers and Oracle employees to provide expert technical advice. Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the absolute highest levels of customer satisfaction. Both a Bachelor's and Master's degree in Computer Science, Engineering or equivalent experience 8 years related experience prior to taking this position. In addition, experience with Oracle's core products, applications, and tools.