Systems Analyst 3-IT

Closely aligned with operations & engineering teams the Senior Tech Architect will be responsible for end-to-end architecture, implementation guidance, and technical leadership for the Presentation Layer which is Citrix and Windows-based environments. This is a hands-on technical role that demands deep expertise in Citrix Virtual Apps & Desktops, Windows Server OS, Active Directory, and supporting automation tools. Career Level - IC3 Responsibilities Key responsibilities include: Provide day-to-day operational support for Oracle Health customers Citrix environments. Perform Tech currency and upgrades. Respond to various Customer Service Request. Collaborate with project managers and other technical teams. Performance tuning and troubleshooting across complex customer environments. Qualifications: Expertise in both Citrix and Windows Operating systems. Scripting knowledge (powershell, python etc.) is desirable Experience with cloud infrastructure such as OCI, AWS or Azure is an added advantage. Able to work in a collaborative team environment. Strong problem-solving skills. Bachelors degree in computer science, information systems or equivalent. Min. 5-7 years experience