Get alerts for new jobs matching your selected skills, preferred locations, and experience range. Manage Job Alerts
0.0 - 4.0 years
0 Lacs
chennai, tamil nadu
On-site
As a Security Managed Services Engineer (L1) at NTT DATA, you will be responsible for maintaining our clients" firewall infrastructures. Your primary goal will be to ensure that our Service Level Agreements (SLAs) are consistently met without any missed conditions. You will be the first point of contact for client support, handling standard and low-complexity incidents and service requests. Additionally, you will play a role in project work when required. Your daily tasks will involve monitoring client infrastructure and solutions to swiftly identify and investigate any problems or errors. You will provide support to clients through telephonic, ITSM ticket, or chat channels, ensuring that incidents and requests are resolved efficiently and comprehensively. By managing maintenance activities such as patching and configuration changes, you will contribute to a proactive approach in optimizing workflows. It will be crucial for you to follow proper handover procedures during shift changes to guarantee service continuity and update knowledge articles as necessary. An essential aspect of your role will be identifying opportunities for work optimization, including the automation of tasks, request fulfillment, incident resolution, and process improvements. You may also participate in implementing and conducting disaster recovery functions and tests. To excel in this position, you should have entry-level experience in troubleshooting and providing support in security, network, data center, systems, or storage administration within a medium to large ICT organization. Familiarity with ITIL processes, active listening techniques, and ITSM tools is necessary. Moreover, you should possess strong organizational skills, adaptability to changing circumstances, a positive attitude, and the ability to work effectively under pressure. A customer-centric approach and willingness to go the extra mile when needed are also essential qualities for this role. NTT DATA is a trusted global innovator of business and technology services, serving a significant portion of the Fortune Global 100 companies. Committed to fostering innovation, optimization, and transformation for long-term success, NTT DATA invests significantly in research and development each year. As part of a diverse workforce spanning over 50 countries, you will have the opportunity to collaborate with experts and contribute to the digital future. By embracing a client-centric approach and demonstrating your technical expertise, you will play a crucial role in helping organizations and society navigate the digital landscape with confidence and sustainability. Join NTT DATA and be a part of a dynamic team dedicated to making a difference in the world of technology. This is an on-site working position, and candidates with a Bachelor's degree or equivalent qualification in IT/Computing, or relevant work experience, are encouraged to apply. NTT DATA is an equal opportunity employer committed to fostering diversity, inclusion, and innovation in the workplace.,
Posted 4 weeks ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
Our client is a trusted global innovator of IT and business services, helping clients transform through consulting, industry solutions, business process services, digital & IT modernization, and managed services. They enable clients and society to move confidently into the digital future, committed to long-term success by combining global reach with local client attention in over 50 countries worldwide. The position available is for Container Security located in Bangalore, requiring a minimum of 8 years of experience. It is a Contract to Hire job with an immediate joiner's notice period. The Security Technology Engineering team collaborates with various Business Units and stakeholders to manage external and insider threat detection, mitigation, investigation, and response efforts globally. The Sr. Info Security Engineer participates in a global expert team developing technical solutions and advanced analytics for preventive threat detection. Responsibilities include working with Cyber Engineering, Operations, Architecture, and Global Infrastructure teams to deploy and operate a secure cloud application infrastructure aligned with cybersecurity strategic initiatives and business needs. Providing security direction to elevate the organization's security posture within a cloud computing environment is crucial for supporting business initiatives and delivering applications at scale with resiliency. The ideal candidate should possess advanced administrative and troubleshooting skills, along with knowledge of architecture, engineering, and design principles. They must have a minimum of 2-3 years of experience in security and systems administration across various cloud infrastructures like SaaS, IaaS, and PaaS. Proficiency in implementing industry-leading container security tools, leveraging cloud and container capabilities, is essential. The role demands self-starters with strong work ethic, analytical and critical thinking skills, and resourcefulness in a global virtual team environment. Effective verbal and written communication skills are vital for interfacing with other business units. Required qualifications include: - 5+ years of IT Technology experience - 2+ years of AI / ML experience with working knowledge in neural networks - 2+ years of data engineering experience, preferably using AWS Glue, Cribl, SignalFx, OpenTelemetry, or AWS Lambda - 2+ years of Python coding using numpy, vectorization, and TensorFlow - 2+ years of experience leading complex enterprise-wide integration programs as an individual contributor Preferred qualifications consist of a Mathematics or Physics degree, technical knowledge in cloud technologies like AWS, Azure, GCP, and excellent verbal, written, and interpersonal communication skills. The candidate should be capable of providing strong customer support.,
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
gautam buddha nagar, uttar pradesh
On-site
The ideal candidate for this position should have 5-7 years of experience with the following skill set: - Experience with network configuration and management including VLANs, Switch Configuration, Gateways, and Firewalls. - Hands-on experience with Oracle/Netapp or any storage systems. - Proficiency in Linux servers and system administration, specifically Ubuntu, Debian, and Pxe installation of Linux machines. As a member of the team, your roles and responsibilities will include: - Demonstrating proficiency in communication, both verbal and written, in English. - Utilizing hands-on experience with Cfengine or Chef. - Patching Linux devices and managing Oracle/Netapp or any storage systems. - Serving as an escalation point for technical assistance and troubleshooting technical requests. - Developing automation and documentation for recurring technical issues. - Working with various scripting languages such as bash and python. - Recording resolution details in the ticketing system and ensuring satisfactory resolution with employees. - Staying updated on IT services available to employees and providing accurate information. - Escalating feedback and suggestions to the IT Manager and proposing procedural or technical improvements. - Improving technical knowledge through training and research. - Assisting senior IT personnel with system administration tasks including software and hardware installation, debugging, maintenance, and upgrades. The salary for this position is negotiable and there is no bar for the right candidate. The location for this role is Noida.,
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
thiruvananthapuram, kerala
On-site
You are an experienced and proactive DevOps Lead with over 5 years of hands-on experience in DevOps, Site Reliability Engineering, or Systems Administration. In this role, you will spearhead infrastructure and DevOps initiatives, guiding a team of DevOps engineers, architecting scalable infrastructure, and driving continuous improvement in CI/CD, monitoring, and security practices. Your strategic involvement will align infrastructure reliability with business needs and foster collaboration between development and IT operations teams. Your responsibilities include leadership and strategy, where you will lead and mentor the DevOps team, define and implement best practices, and collaborate with engineering and product teams for scalable solutions. You will take ownership of system architecture, providing guidance on infrastructure design and performance optimization. In terms of infrastructure and system management, you will oversee provisioning, configuration, and maintenance of software, hardware, and networks across cloud and on-prem environments. You will manage cross-platform environments including Linux, Windows, and macOS, driving improvements in infrastructure automation and development environments. Additionally, you will oversee the configuration and performance of web servers (e.g., Apache, Nginx) and databases (e.g., MySQL, MongoDB). For DevOps and CI/CD, you will architect and manage robust CI/CD pipelines using tools like Jenkins, GitHub Actions, or similar. You will lead initiatives around infrastructure as code, containerization (Docker), and hybrid/multi-cloud deployments (AWS preferred), while establishing standards for version control, deployment workflows, and release management. Your role also involves guiding teams in adopting scalable, repeatable deployment strategies. In monitoring, reliability, and performance, you will set up and manage monitoring, alerting, and observability systems (e.g., Uptime Kuma, Prometheus, Grafana). You will lead incident response, root cause analysis, and efforts to improve overall system reliability. Furthermore, you will define and track key metrics for uptime, system health, and performance. Regarding security and compliance, you will own and enforce infrastructure security policies, oversee backup strategies, disaster recovery planning, and compliance initiatives, and ensure secure DevOps practices in collaboration with other teams. Preferred qualifications and skills for this role include 5+ years of relevant experience, proven leadership or mentoring experience, deep understanding of Linux-based systems and cloud platforms (especially AWS), strong expertise in CI/CD pipelines, Git workflows, and infrastructure as code, proficiency in managing web servers and backend stacks (PHP, Node.js, etc.), hands-on experience with containerization and orchestration tools (Docker, Kubernetes is a plus), experience with monitoring and logging frameworks, excellent problem-solving skills, a collaborative mindset, and awareness of emerging DevOps trends and technologies with the ability to recommend and implement forward-looking solutions.,
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
MongoDB's mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere - on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it's no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications. MongoDB Technical Services Engineers use their exceptional problem-solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems. Technical Service Engineers are experts in the entire MongoDB ecosystem - database server, drivers, cloud, and infrastructure. This also includes services such as Atlas (database as a service), or Cloud Manager (which helps customers with automation, backup, and monitoring of their MongoDB systems). Our engineers combine their MongoDB expertise with passion, initiative, teamwork, and a great sense of humor to help our customers to be successful with MongoDB. We are looking to speak to candidates who are based in Bangalore for our hybrid working model. Cool things you'll do: You'll be working alongside our largest customers, solving their complex challenges - resolving questions on architecture, performance, recovery, security, and everything in between. You'll be an expert resource on best practices in running MongoDB at scale, whatever that scale may be. You'll be an advocate for customers" needs - interfacing with our product management and development teams on their behalf. And you'll contribute to internal projects, including software development of support tools for performance, benchmarking, and diagnostics. This role specifically follows a weekend support model (Sunday to Thursday, with Friday and Saturday as the week-off) and requires adherence to EMEA Hours (2pm to 10pm IST). If you're passionate about being a Technical Services Engineer - Core and are open to flexible, weekend-oriented scheduling, we encourage you to apply! As an ideal candidate, you will have: We consider all candidates with an eye for those who are self-taught, curious, and multi-faceted. Our ideal TSE candidate should also have: - 5+ years of relevant experience - Strong technical experience in one (or more) of the following areas: Systems administration, Scalable and Highly available distributed systems, Network Administration, Database architecture and administration, Application Architecture, Data architecture and design, Performance tuning and benchmarking - A B.Tech / B.S. or equivalent work experience Nice to have: - Basic understanding of AI, including ML, LLMs, and RAG principles - Experience in one or more of: Java, Python, Ruby, C, C++, C#, Javascript, node.js, Go, PHP, or Perl It's crucial for every candidate that they can check off all of these boxes: - Excellent communication skills, both written and verbal - Genuine desire to help people - Uncontrollable urge to investigate and solve problems, with advanced diagnostic and troubleshooting skills - Ability to think on your feet, remain calm under pressure, and solve problems in real-time - Desire and ability to rapidly learn a wide variety of new technical skills - Strong teamwork: willingness and ability to get help from team members when required, and the good judgment to know when to seek help Success Measures: - In 3 months, you'll have gained a deep understanding of MongoDB and its ecosystem. You will complete New Hire Training. - In 6 months, you will be comfortable working frontline with our customers. You will also complete the MongoDB Certified DBA Associate exam. - In 12 months, you will work on gaining expertise to be a part of a technical experts group within the MongoDB ecosystem and will be helping your peer engineers in advance diagnostics. Also, you will be encouraged to handle technical escalations independently. To drive the personal growth and business impact of our employees, we're committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees" wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it's like to work at MongoDB, and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer.,
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
maharashtra
On-site
As a Systems Administrator at JLL, you will be responsible for the Systems Administration of Corrigo, a Computerized Maintenance Management System (CMMS) and facility service request (FSR) system. Your main duties will include system configuration, records maintenance, properties, assets, system/data integrity, and auditing while ensuring a customer-focused approach. You will play a crucial role in supporting the client team, overseeing proper system use and configuration to meet internal and client objectives. Your responsibilities will also include ongoing database management, tracking time spent supporting accounts, managing data management requests, and maximizing Corrigo capability. You will serve as a subject matter expert for all CMMS systems related questions, support issues, and requirements. Additionally, you will explore options to satisfy new business needs within existing systems, configure solutions, and support the account team users with general questions and system support requests. To excel in this role, you should have a minimum of 3 years of Corrigo Platform experience and ideally be a college graduate in information systems, computer science, or business administration. Customer service focus, analytical and problem-solving skills, proficiency in MS Excel, excellent communication skills, and the ability to manage complex tasks are essential for success. Experience in real estate industry and facility management operations is a plus. At JLL, we value personal well-being and growth, offering a supportive culture and comprehensive benefits package that prioritizes mental, physical, and emotional health. We are a global Fortune 500 company committed to driving sustainability and corporate social responsibility. Join us in shaping the future of real estate for a better world with advanced technology and rewarding opportunities for our clients, people, and communities. If you resonate with this job description, we encourage you to apply even if you do not meet all the requirements. Your unique background, experiences, and perspectives are valuable to us as we strive for diversity and inclusivity in our culture. Join us at JLL and be part of a team that values teamwork, ethics, and excellence in everything we do.,
Posted 1 month ago
4.0 - 8.0 years
0 Lacs
haryana
On-site
As an experienced IT Infrastructure Systems Administrator/Engineer, you will be responsible for managing and optimizing IT systems in a global environment with a focus on Networking, cloud, and security. Your primary locations will be in Bangalore and Gurgaon with a notice period of 0-15 days. Your key responsibilities will include: - Demonstrating solid expertise in networking, including OSI model, TCP/IP, routing, switching, and Firewall. - Designing, deploying, and maintaining cloud-based infrastructure and services on platforms such as AWS, Azure, and GCP. - Managing virtualization platforms to optimize system performance and scalability. - Overseeing IT systems encompassing servers, storage, messaging, and end-user computing systems. - Implementing robust IT monitoring and security solutions, emphasizing cybersecurity, IoT, and network management. - Troubleshooting technical issues to ensure high availability and reliability of IT systems. - Collaborating with cross-functional teams to enhance and integrate IT solutions. - Supporting and maintaining IT frameworks and processes aligned with industry standards like ITIL. To qualify for this role, you should have: - A Bachelor's degree in Information Technology or equivalent education, training, and experience. - 3.5 to 5 years of hands-on experience in systems administration or cloud engineering within a global IT environment. - Thorough knowledge of cloud/SaaS, virtualization, networking, storage, and systems management. - Extensive experience with IT monitoring and security systems related to cybersecurity, IoT, and networks. Preferred certifications include: - Systems Administration: MCSA/MCSE - Virtualization: VCP - Cloud: AWS, Azure, GCP - Network: CCNA/CCNP - IT Management Frameworks: ITIL You should possess strong analytical and problem-solving abilities along with excellent communication and interpersonal skills. The ability to work collaboratively in a global team environment and adapt to rapidly changing technologies and priorities is essential for this role.,
Posted 1 month ago
15.0 - 20.0 years
0 Lacs
maharashtra
On-site
As a Strategic Partner Manager within our Direct Sales Team in Bangalore/Mumbai, you will play a crucial role in establishing and nurturing strong customer relationships. Your primary focus will be on delivering exceptional customer experiences and driving sales growth by understanding and addressing the unique needs of both existing and potential customers. Your responsibilities will include consulting with external customers to identify their IT requirements and propose tailored solutions that align with their strategic, operational, and financial objectives. You will be instrumental in translating complex business and technical needs into comprehensive IT solutions, ensuring seamless integration and optimal performance. In addition, you will serve as the Intel Technology lead for the OSE & SE organization in CSG, driving adoption of NPU & AI PC solutions. Your role will involve providing technical expertise and support to the sales team, addressing any Intel-related challenges or objections, and collaborating closely with Intel FAEs and internal Dell teams to deliver exceptional customer value. Furthermore, you will be responsible for cultivating and maintaining strong relationships with various internal Dell teams involved in Intel product offerings, such as FPM, Support, PG, CT, and Services. Your ability to effectively communicate and collaborate with cross-functional teams will be essential in ensuring the successful deployment and adoption of Intel technologies within the organization. To excel in this role, you should possess excellent organizational, customer service, and communication skills, along with a proven track record in Information Technology areas. Experience in systems administration, professional services, or technical pre-sales, coupled with hands-on expertise in deploying end-user environments, will be highly beneficial. Moreover, the ability to prioritize tasks and adapt to a dynamic work environment will be key to your success. Desirable qualifications include experience with Citrix, VMware Horizon, Microsoft Server OS, and Windows operating systems, as well as technical certifications in relevant domains. Familiarity with systems management tools like Microsoft Endpoint Configuration Manager and expertise in Vpro, AMT, and EMA will be advantageous in fulfilling the requirements of this role. At Dell Technologies, we believe in the power of each individual to drive meaningful change and innovation. If you are seeking an opportunity to work alongside top talent and cutting-edge technology, we invite you to join our dynamic team and contribute to shaping a future where progress is inclusive and collaborative. Application closing date: 22 August 2025 Dell Technologies is dedicated to fostering a diverse and inclusive work environment, where every employee is valued and respected. For more information on our commitment to equal employment opportunity, please refer to our Equal Employment Opportunity Policy. Job ID: R269765,
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
noida, uttar pradesh
On-site
The Editorial Operations Assistant role in the Higher Education (HE) department at our Global office in Sec-62, Noida, involves collaborating with Content Acquisition & Development and Upper-Level content teams, as well as Production, to facilitate content handovers. Your key responsibilities will include reviewing handovers, addressing concerns, ensuring timely delivery, and documenting workflow processes. You will also contribute to the implementation and maintenance of enabling systems across HE, fostering expertise in various editorial-wide systems. Your main accountabilities will be supporting new system implementations, managing project handovers, ensuring quality and timely delivery, providing technical support for HE team members, and contributing to the maintenance of HE content assets. Additionally, you will be responsible for upholding workflow and process visions, escalating issues as needed, and organizing handover information according to guidelines. The ideal candidate should possess a knack for project management, innovation, content development, and goal achievement. You should be eager to learn new systems, collaborate effectively within a matrix management structure, and exhibit excellent written and verbal communication skills. If you believe you have the skills and experience for this role and are enthusiastic about contributing to our diverse and inclusive workforce, please apply on Careers.oup.com.,
Posted 1 month ago
6.0 - 10.0 years
0 Lacs
chennai, tamil nadu
On-site
NTT DATA is looking for a Security Analysis Specialist Advisor to join their team in Chennai, Tamil Nadu, India. As a Security Analysis Specialist Advisor, your main responsibilities will include ensuring the delivery of information security services to customers in compliance with contracts and applicable standards and regulatory requirements such as PCI and SOX. You will also assist clients in defining and implementing information security policies, strategies, procedures, and settings to maintain the confidentiality, integrity, and availability of the client's environment and data. In this role, you will work closely with customers to translate security and business requirements into processes and systems. You will evaluate new and emerging security products and technologies, making recommendations to customer leadership regarding the impact of security posture on the organization. Additionally, you will identify, review, and recommend information security improvements aligned with customer business goals and objectives. As a Security Analysis Specialist Advisor, you will participate in internal and external audits for customers, coordinating information security service activities and driving remediation efforts related to information security incidents. You will identify security weaknesses and gaps in current operations and collaborate with customers to enhance information security operations to meet standards. Furthermore, you will participate in Delivery/Operational meetings, review service management reports, ensure ticket remediation, and monitor Service Level Agreement compliance. The ideal candidate for this position should have at least 6 years of relevant experience and knowledge of standards and regulations impacting information security, such as PCI, HIPAA, and SOX. Applied knowledge of risk management concepts, experience with information security audits, contract compliance, and quality initiatives are also required. Preference will be given to candidates with certifications such as CISSP, SSCP, CISM, or CEH, as well as those with customer relationship management experience at a senior level. Strong knowledge of systems and network administration, globally accepted information security principles, network security, and server and desktop configurations is highly desirable. If you are a passionate and innovative individual who thrives in a dynamic environment, NTT DATA invites you to be part of their forward-thinking organization. Apply now to grow with NTT DATA and contribute to the success of their global clients.,
Posted 1 month ago
6.0 - 10.0 years
0 Lacs
chennai, tamil nadu
On-site
NTT DATA is looking for a Security Analysis Specialist Advisor ISM to join their team in Chennai, Tamil Nadu (IN). As a Security Analysis Specialist Advisor, you will be responsible for ensuring the seamless delivery of all information security services provided to customers. In this role, you will act as a trusted information security partner, collaborating with clients to understand, anticipate, and recommend risk mitigation strategies while promoting overall information security protection for the customers" assets. You will work closely with clients to align information security with their business strategy, security policies, and regulatory requirements to enhance protection and reduce risk. Key responsibilities of the Security Analysis Specialist Advisor include: - Delivering information security services to customers in compliance with contracts and relevant standards and regulatory requirements such as PCI and SOX. - Assisting clients in defining and implementing information security policies, strategies, procedures, and settings to ensure the confidentiality, integrity, and availability of their environment and data. - Participating in the strategic design process with customers to translate security and business requirements into processes and systems. - Identifying, reviewing, and recommending information security improvements to align with customers" business goals. - Participating in internal and external audits for customers and coordinating information security services activities. - Driving remediation efforts related to information security vulnerabilities and gaps in the customers" operations. Required Qualifications: - 6+ years of relevant experience - Knowledge of standards and regulations impacting information security such as PCI, HIPAA, and SOX - Applied knowledge of risk management concepts - Experience with information security audits, contract compliance, and quality initiatives Preferred Qualifications: - Certification in CISSP, SSCP, CISM, or CEH - Undergraduate or graduate degree - Customer relationship management experience at a senior level - Strong knowledge of systems and network administration - Knowledge and application of Globally Accepted Information Security Principles About NTT DATA: NTT DATA is a trusted global innovator of business and technology services with a commitment to helping clients innovate, optimize, and transform for long-term success. With a diverse team spread across more than 50 countries, NTT DATA serves 75% of the Fortune Global 100. They offer services in business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation, and management of applications, infrastructure, and connectivity. NTT DATA is dedicated to providing digital and AI infrastructure and is part of the NTT Group, which invests significantly in R&D to support organizations and society in moving confidently into the digital future.,
Posted 1 month ago
0.0 - 4.0 years
0 Lacs
maharashtra
On-site
As a Security Managed Services Engineer (L1) at NTT DATA, you will be responsible for providing a managed service to clients to ensure the operational integrity of their Firewall infrastructure. Your primary goal will be to proactively identify, investigate, and route incidents to the correct resolver group to ensure zero missed service level agreement (SLA) conditions. This role focuses on offering first-line support for standard and low complexity incidents and service requests, while also potentially contributing to project work when needed. Your key roles and responsibilities will include monitoring client infrastructure and solutions, identifying problems and errors before or when they occur, investigating first-line incidents to determine root causes, providing telephonic or chat support to clients, scheduling maintenance activities for patching and configuration changes, reporting and escalating incidents as necessary, ensuring efficient incident resolutions, updating knowledge articles, and identifying opportunities for process optimization and automation. To excel in this role, you should possess strong communication skills to work across different cultures, the ability to plan activities and projects well in advance, maintain a positive outlook in a pressurized environment, actively listen to clients" needs, and adapt to changing circumstances while putting clients at the forefront of all interactions. The ideal candidate will have a Bachelor's degree in IT/Computing or equivalent qualification along with entry-level experience in troubleshooting and providing support in security, network, data center, systems, or storage administration within a medium to large ICT organization. Additionally, having a CCNA or relevant level 1 Network Security certification would be advantageous, and knowledge of ITIL processes is essential. This position requires on-site working and offers an equal opportunity for all candidates. Join our global team at NTT DATA, where you can continue to grow, belong, and thrive while making a difference in the ever-evolving world of technology.,
Posted 1 month ago
2.0 - 10.0 years
0 Lacs
haryana
On-site
MongoDB's mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhereon premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it's no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications. We are looking to speak to candidates who are based in Gurugram for our hybrid working model. MongoDB Technical Services Engineering Team uses their exceptional problem-solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems like: - Consulting on application or schema design - Optimizing performance and solving scalability issues - Resolving production outages - Designing and reviewing operational procedures like business continuity plans - Explaining the internals of MongoDB We need an experienced team lead who is able to mentor, train, and coach a diverse crew in Gurugram/Bengaluru. You will be expected to ensure the caseload is addressed accurately, quickly, and professionally while maintaining focus on customer success. You will also collaborate with Customer Success Management, Solutions Architects, and other internal stakeholders on high-profile customers as we migrate and support business-critical applications. The Technical Services Team Lead will report to the regional manager and will be primarily supervising the core TSEs in the Gurugram location. If you're passionate about the opportunity to manage a fast-growing team of engineers focused on troubleshooting production systems and champion customers" needs to contribute to the evolution of our Developer Data Platform, consider the following responsibilities: - Drive customer success by guiding the team to solve fascinating technical problems, from design through production operations. This includes managing the team's workflow, assisting with hands-on customer issues, and managing both internal and external escalations. - Work with the team Manager to assume day-to-day operational responsibilities for the team, including tasks such as hiring, training, mentoring, meetings, and performance evaluations. - Contribute to internal technical projects, which can include software development, benchmarking, building documentation and training guides, and providing oversight on other engineers" project work. - Ensure proper investment of resources, addressing the right problems, and scaling the organization to fuel hyper-growth. You will be expected to drive monthly and quarterly pain and bug reports to Engineering, improve operational workflows with internal teams at MongoDB, coordinate regional trainings, summits, and conferences, and focus on addressing market demand for our product and services more broadly. Requirements: - 2+ years of prior experience leading teams either directly or indirectly - Patience, empathy, and a genuine desire to help others - Strong background in software development/design, systems administration (Linux preferred), database administration, performance tuning and benchmarking, providing technical support to internal and/or external customers, configuration and usage of common cloud providers (AWS, GCP, Azure), and networking knowledge including firewalls and load balancers - Approximately 10 years of experience managing large-scale databases (RDBMS or NoSQL or both) - Excellent communication skills, both written and verbal - Ability to think on your feet, remain calm under pressure, and find solutions to challenges in real-time - Strong diagnostic/troubleshooting process with significant experience troubleshooting end-to-end technical issues in production environments Nice to have: - Experience using or managing MongoDB - Experience coding in one or more of Java, PHP, Python, Ruby, C, C++, C#, JavaScript At MongoDB, we are committed to providing necessary accommodations for individuals with disabilities within our application and interview process. MongoDB is an equal opportunities employer.,
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
As a Senior DevOps Engineer in our Life Sciences & Healthcare DevOps team, you will have the opportunity to work on cutting-edge Life Sciences and Healthcare products in a DevOps environment. If you are passionate about coding in Python or any scripting language, experienced with Linux, and have worked in a cloud environment, we are excited to hear from you! Our team specializes in container orchestration, Terraform, Datadog, Jenkins, Databricks, and various AWS services. If you have expertise in these areas, we would love to connect with you. You should have at least 7+ years of professional software development experience and 5+ years as a DevOps Engineer or similar role with proficiency in various CI/CD and configuration management tools such as Jenkins, Maven, Gradle, Spinnaker, Docker, Ansible, Cloudformation, Terraform, etc. Additionally, you should possess at least 3+ years of AWS experience managing resources in services like S3, ECS, RDS, EC2, IAM, OpenSearch Service, Route53, VPC, CloudFront, Glue, and Lambda. A minimum of 5 years of experience in Bash/Python scripting, wide knowledge in operating system administration, programming languages, cloud platform deployment, and networking protocols is required. You will be responsible for being on-call for critical production issues and should have a good understanding of SDLC, patching, releases, and basic systems administration activities. It would be beneficial if you also held AWS Solution Architect Certifications and had Python programming experience. In this role, your responsibilities will include designing, developing, and maintaining the product's cloud infrastructure architecture, collaborating with different teams to provide end-to-end infrastructure setup, designing and deploying secure infrastructure as code, staying updated with industry best practices, trends, and standards, owning the performance, availability, security, and reliability of the products running across public cloud and multiple regions worldwide, and documenting solutions and maintaining technical specifications. The products you will be working on rely on container orchestration, Jenkins, various AWS services, Databricks, Datadog, Terraform, and more, supporting the Development team in building them. You will be part of the Life Sciences & HealthCare Content DevOps team, focusing on DevOps operations on Production infrastructure related to Life Sciences & HealthCare Content products. The team consists of five members and reports to the DevOps Manager, providing support for various application products internal to Clarivate. The team also handles Change process on the production environment, Incident Management, Monitoring, and customer service requests. The shift timing for this role is 12PM to 9PM, and you must provide on-call support during non-business hours based on team bandwidth. At Clarivate, we are dedicated to offering equal employment opportunities and comply with applicable laws and regulations governing non-discrimination in all locations.,
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
haryana
On-site
You will be joining a dynamic team as an IT Engineer at The Knot Worldwide, primarily responsible for Systems Administration focusing on Microsoft Windows and macOS. Your role will involve providing support to users in the Barcelona office and remotely across all other locations. The ideal candidate should possess exceptional organizational skills, be self-directed, and excel in a collaborative environment. Effective communication with technical and non-technical stakeholders at various levels within the organization is crucial for success in this role. Your key responsibilities will include managing the EUS ticket queue on a daily basis, overseeing Inventory Control and Asset Management (including Onboarding and Offboarding processes), system deployment for Windows and macOS, daily monitoring of systems, providing Video conferencing support (Google Meet), and fulfilling other IT functions as required. To excel in this role, you should have a minimum of 3 years of experience supporting Windows and Mac systems. Additional experience with Okta, Image/Video Management processes, Google Apps Suite, MDM (WorkspaceOne), and a strong technical understanding of Infrastructure and System dependencies are advantageous. The ability to translate technical information into business terms, along with strong written and verbal communication skills, is essential. Experience in writing technical documentation and training materials will be beneficial. At The Knot Worldwide, we encourage you to pursue this opportunity if it aligns with your passion to contribute to TKWW and make a meaningful impact. Our company values individuals who dream big, prioritize user satisfaction, uphold integrity, demonstrate agility, and foster teamwork. We offer a comprehensive range of benefits to support our employees, including mental wellbeing initiatives, physical health support, financial planning resources, engaging perks, and discounts. Our commitment to celebrating and nurturing the Moments that Matter extends beyond the workplace. We provide flexible vacation policies, generous parental leave, and prioritize programs that promote personal growth, development, and overall happiness. The Knot Worldwide fosters collaboration through office spaces in various locations including Barcelona, Spain; Boston, MA; Delhi, India; Galway, Ireland; London, England; Madrid, Spain; New York, NY; Omaha, NE; Portland, OR; and Washington, D.C. We believe in doing meaningful work that impacts individuals globally, and our diverse team is dedicated to enabling communities to transform celebration planning from inspiration to realization.,
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
hyderabad, telangana
On-site
As a technology professional, you will be responsible for conducting technology needs analysis, developing plans, implementing, and supporting the network and computing infrastructure plan. This includes budgeting and procurement activities to ensure efficient resource allocation. You will lead the implementation of goals, objectives, policies, and priorities for the network, administration, systems, and security teams. In this role, you will be involved in managing team performance by overseeing reprimands, terminations, and commendations for the network, systems, and security teams. Additionally, you will provide support for server, network, and desktop hardware, software, and applications to ensure smooth operation of IT systems. Your tasks will also include performing various network engineering activities such as backup, security management, user account management, and managing e-mail systems, internet access, office systems, and applications support. You will be responsible for deploying hardware and software to optimize resource allocation and implementing migration to the cloud from on-premises systems. Furthermore, you will be required to provide network, security, architectural design, engineering, implementation, sustainment, migration, technical refresh, and lifecycle services for the data center and cloud enterprise infrastructure. It will be essential to ensure that all software and firmware on network and systems hardware are kept up to date with vendor supportable code versions. Your role will also involve advising on security policies and best practices, advocating for security considerations in technology implementations, and implementing security frameworks within the organization. A strong understanding of networking, routing protocols, structured cabling, and operating systems such as Windows, AIX, and Mac OS will be necessary. Additionally, you will need to identify and evaluate new products and solutions, have experience in IT service delivery, hold an ITIL certification, and possess knowledge of IT audit standards and methodologies. A Bachelor's degree in IT or equivalent qualification is required for this position. For further information or to apply for this role, please contact our human resources department at hr@i2t2.com.,
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
maharashtra
On-site
Utilize strategy analytics to identify opportunities for optimization and improvement in client operations. Build and maintain strong client relationships, serving as the primary point of contact. Foster a collaborative and high-performing work environment as a team player. The ideal candidate should have 3 - 5 years of experience in a technical or account management role, preferably in a consulting or agency environment. A proven track record in strategy consultancy and analytics with a focus on driving business outcomes is essential. Strong client relationship management skills are required, along with the ability to communicate effectively with stakeholders at all levels. Experience in team management and mentorship to foster growth and development within the team is a plus. Excellent analytical and problem-solving skills are necessary, with the ability to translate technical concepts into actionable insights. As a part of your role, you will serve as a trusted advisor to customers, actively identifying and driving new customer opportunities aligned with their business objectives. Conduct comprehensive business reviews to gain insights into specific business problems and challenges, effectively communicating how New Relic can address those issues. Build relationships with the account team, partners, and customers to support sales team objectives. Collaborate closely with sales teams to understand customer behavior, market trends, and the competitive landscape, providing actionable insights for informing sales tactics. Provide strategic consultancy to clients on leveraging technical solutions and identifying upsell and cross-sell opportunities. Maintain accurate notes and feedback in CRM regarding customer input, both wins and losses. Develop and deliver presentations, reports, and training sessions to clients and internal teams. Stay updated on industry trends and best practices, continually enhancing technical knowledge and skills. The role requires excellent communication skills to convey complex findings to technical and non-technical stakeholders, influencing sales strategies. An analytical and process-oriented mindset is crucial. The ideal candidate should be driven for success, highly energetic, with a strong hands-on, can-do approach. Comfortable presenting technical and business material to small and large audiences is necessary. A minimum of 3+ years in a Sales Engineering or DevOps Engineering role is preferred. Bonus points for candidates with experience in Docker, Kubernetes, systems administration (Windows, Linux), knowledge of current infrastructure and monitoring solutions, and technologies. Strong knowledge of cloud platforms such as AWS, Azure, and GCP certification is preferred. New Relic values fostering a diverse, welcoming, and inclusive environment. The company celebrates the different backgrounds and abilities of its employees and recognizes the unique paths they took to join. Candidates are encouraged to connect with the company's mission and values, reflecting authenticity and diversity. New Relic supports reasonable accommodations for the application or recruiting process; candidates can reach out to resume@newrelic.com for assistance. New Relic empowers all employees to achieve professional and business success through a flexible workforce model, offering various workplace options including fully office-based, fully remote, or hybrid setups. The hiring process at New Relic includes identity and eligibility verification for employment. A criminal background check is required for all hires due to the company's stewardship of customer data. New Relic will consider qualified applicants with arrest and conviction records in accordance with applicable laws, such as the San Francisco Fair Chance Ordinance. Applicants are encouraged to review New Relic's Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy.,
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
hyderabad, telangana
On-site
As a member of the Product Security Engineering (PSE) team within the Cloud CISO organization at Google, you will have the opportunity to contribute to ensuring the security of every product shipped by Cloud and enhancing the security assurance levels of the underlying infrastructure. Your role will involve collaborating with product teams to develop more secure products by implementing security measures by design and default, providing tools, patterns, and frameworks, and enhancing the expertise of embedded security leads. Your responsibilities will include researching innovative detection techniques to prevent and mitigate abusive activities such as outbound security attacks, botnet, DDoS, and other malicious behaviors that breach Google Cloud Platform's (GCP) Terms of Service. You will be tasked with developing fidelity detection mechanisms to identify malicious activities based on raw network and host level telemetry, as well as analyzing logs and packets to enhance the accuracy of detections. Additionally, you will be involved in hunting for threats and abusers and responding effectively to safeguard Google and its users from potential attacks. The ideal candidate for this role should possess a Bachelor's degree or equivalent practical experience, with at least 5 years of experience in security analysis, network security, intrusion detection system, threat intelligence, or threat detection. A minimum of 2 years of experience as a technical security professional, particularly in digital forensics or systems administration, is required. Proficiency in executive or customer stakeholder management and communication, along with a data-driven approach to solving information security challenges, is essential. Preferred qualifications for this position include a Master's degree in Computer Science or a related field, knowledge of defensive security concepts such as adversity tactics and techniques, MITRE ATT&CK framework, and logging practices. Familiarity with networking and internet protocols (e.g., TCP/IP, HTTP, SSL) and experience in analyzing malicious network traffic will be advantageous. Strong organizational and multitasking skills are highly desirable for effectively managing responsibilities in a global and cross-functional environment. Join us in our mission to accelerate digital transformation for organizations worldwide through Google Cloud, where we offer enterprise-grade solutions leveraging cutting-edge technology and tools to help developers build sustainably. Become a part of a dynamic team dedicated to protecting Google and its users from potential threats, while maintaining trust and reputation for the brand and company globally.,
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
tiruchengode, tamil nadu
On-site
As an Application Group Executive at Wyeth Nutritionals in Tuas, Singapore, you will play a key role in providing technical support for the tetrapak recipe, MoC & validation system, plant-based product/process improvement projects, and the introduction of new products. Your responsibilities will include maintaining existing products, administering the MoC system, controlling recipe systems, supporting new product introductions, and ensuring the accuracy of material data. You will be entrusted with tasks such as customizing nutritional formulations, identifying formulation issues, leading improvement programs, reviewing formulations, and collaborating in the reformulation of existing products for enhanced quality. Additionally, you will be involved in the qualification of new raw materials and supplies. To excel in this role, you should hold a Diploma or Degree in Engineering, Science, or equivalent, along with at least 3 years of relevant work experience. Your ability to work independently, collaborate effectively in a team, and manage tasks under pressure will be essential. Strong organizational, coordination, communication, and interpersonal skills, as well as proficiency in computer applications, will contribute to your success in this position.,
Posted 2 months ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
As a Systems Administrator at our company, you will play a crucial role in providing support to core Corporate IT Server Platforms, Network, and Applications. Your responsibilities will include ensuring system and server security, maintaining up-to-date patch levels, and adhering to security standards. You will operate in complex and highly secure environments, collaborating with domain experts to uphold service availability and integrity. In this role, you will participate in root cause analysis for service failures, lead incident resolution efforts, and contribute to the development of best practices within the company's processes. Your commitment to customer service, proactive process review, and adherence to SLAs will be essential in enhancing service quality and delivery. Your day-to-day tasks will involve monitoring incident queues, troubleshooting issues, and engaging in cross-platform collaboration with Engineering teams. You should possess strong problem-solving skills, be willing to learn new technologies, and exhibit proficiency in system and network monitoring tools. Effective communication, multitasking abilities, and sound decision-making based on technical knowledge will be key attributes for success in this position. As a hybrid role, you may be required to work from the office on specific days, as determined by your Hiring Manager. The ideal candidate will hold a Bachelor's degree or have at least 3 years of relevant work experience. Additionally, possessing a minimum CCNP or similar vendor certification is required, along with expertise in Network and Windows system administration activities. Preferred qualifications include experience in installing, configuring, and patching Windows Server operating systems, implementing system security policies, and performing backup and disaster recovery procedures. Proficiency in Cisco routing and switching, along with advanced knowledge of networking protocols and technologies, will be highly advantageous for this role. If you are a proactive individual with a strong commitment to execution, problem-solving skills, and a willingness to adapt to new technologies, we encourage you to apply for this position. Join us in making a meaningful impact in a dynamic and innovative environment.,
Posted 2 months ago
3.0 - 7.0 years
0 Lacs
perambalur, tamil nadu
On-site
The ideal candidate will be responsible for monitoring and evaluating SLA performance of TMS and HTMS vendors and supporting the maintenance of Tolling and HTMS systems in compliance with defined standards. You will coordinate with vendors for the execution and follow-up of annual maintenance contracts related to TMS and HTMS systems. Additionally, you will assist in budget tracking, toll spare inventory maintenance, and ensure cost-effective system usage at the project site. It will be your responsibility to compile and maintain macro and micro-level reports for Traffic, Revenue, and other operational activities for analysis and review. You will act as the first point of contact at the site for all IT-related issues, coordinating with the central IT team for resolution and implementation. The candidate should possess a Degree or Diploma in IT, Computers, or Electronics and Communication. Any certification in Networking or Systems Administration will be considered an added advantage. The ideal candidate should have 3-5 years of proven industry experience in TMS, HETC, ATMS/ITMS. Special skills and attributes required for this role include excellent organizational and time management skills, the ability to multi-task and work effectively in a fast-paced environment. Strong interpersonal, written, verbal, and listening communication skills are essential, with good public speaking ability (proficiency in English desired). The location for this position is Thirumandurai.,
Posted 2 months ago
5.0 - 9.0 years
0 Lacs
hyderabad, telangana
On-site
You will be responsible for performing service management, operations, and systems administration tasks on the ServiceNow platform. This includes planning and executing system upgrades, addressing incidents and problems on the platform, and ensuring the availability and resiliency of the platform and MID servers. Your role will also involve tasks such as user administration, user interface level integration, and MID server integration. You should have knowledge of Import Sets for data loading from external files or databases to service-now.com. Monitoring application performance, implementing vendor-recommended patches and upgrades, and partnering with the business to explore automation opportunities in operations processes will be part of your responsibilities. Experience with ITIL process consulting and/or implementation is required. You should have experience with various ServiceNow modules including Incident Management, Problem Management, Change Management, Service Level Management, CMDB, Knowledge Management, Asset Management, and CMS. Basic Java scripting skills are also necessary. Additionally, you will handle ServiceNow incident and request queues, manage clone and deployment processes in ServiceNow, perform documentation and review activities, and handle complex data migration tasks. Ameriprise India LLP, a U.S.-based financial planning company with a global presence, has been providing client-based financial solutions for 125 years. The firm focuses on Asset Management and Advice, Retirement Planning, and Insurance Protection. Join our inclusive and collaborative culture that values your contributions and offers opportunities for growth. This is a full-time position with working hours from 2:00 pm to 10:30 pm in the AWMP&S President's Office within the Technology job family group at Ameriprise India LLP.,
Posted 2 months ago
3.0 - 7.0 years
0 Lacs
haryana
On-site
The IT Engineer role at The Knot Worldwide requires a highly organized and self-directed team player with exceptional skills in Systems Administration focused on Microsoft Windows and macOS. As part of the team, you will provide support to users in the Barcelona office and remotely assist other locations. The ideal candidate will excel in a dynamic and collaborative environment, demonstrating effective planning and communication with technical and non-technical stakeholders across the organization. Your responsibilities will include managing the EUS ticket queue, overseeing Inventory Control and Asset Management (including Onboarding and Offboarding processes), deploying system images for Windows and macOS, monitoring systems daily, providing support for video conferencing (Google Meet), and performing other necessary IT functions. Successful candidates for this role will possess a minimum of 3 years of experience in supporting Windows and Mac systems, with additional experience in Okta and Image/Video Management processes considered a plus. Familiarity with Google Apps Suite, MDM (WorkspaceOne), strong technical understanding of Infrastructure and System dependencies, ability to translate technical information into business terms, excellent written and verbal communication skills, and experience in writing technical documentation and training materials are crucial for this position. At The Knot Worldwide, we value individuals who dream big, prioritize user satisfaction, uphold ethical standards, demonstrate a strong work ethic, and emphasize teamwork. We offer a supportive work environment that includes holistic benefits to ensure our employees can embody our values both professionally and personally. Our inclusive approach extends to flexible vacation policies, generous parental leave, and initiatives aimed at fostering growth, development, and happiness among our workforce. Join a team that believes in the significance of their work. The Knot Worldwide, with its leading family of brands, including The Knot, WeddingWire, Bodas, The Bash, and The Bump, empowers individuals worldwide to plan and celebrate life's milestones. When you become a part of our diverse global team, you contribute to serving and enabling our communities to commemorate the moments that matter most.,
Posted 2 months ago
3.0 - 7.0 years
0 Lacs
pune, maharashtra
On-site
You should have a Bachelor's degree in Information Technology, Computer Science, or a related field (Preferred). Proven experience in network and IT infrastructure issues is essential. You must have a strong understanding of network protocols (TCP/IP, UDP) and operating systems (Windows, Linux). Experience in managing, maintaining, and updating on-site IT equipment like desktops, servers, and network devices is required. Proficiency in maintaining and securing user accounts, file systems, and data integrity is also necessary. You should be able to troubleshoot and resolve hardware and software problems. Excellent communication and interpersonal skills are important for effectively assisting users and documenting technical issues. Experience in implementing and managing security measures like firewalls and access control is highly preferred. Familiarity with network security concepts such as VPN and intrusion detection/prevention is a plus. Knowledge of IT asset management and inventory control practices, experience with IT tools and systems, and certifications such as CompTIA A+, Network+, Security+, or CCNA are advantageous. Your responsibilities will include diagnosing and troubleshooting network connectivity, software application, and hardware issues. You will be responsible for managing and maintaining on-site IT equipment, including desktops, servers, network devices, and peripherals. Implementing and enforcing security best practices to safeguard the organization's IT infrastructure, maintaining accurate records of IT assets, licenses, and inventory, documenting technical issues, solutions, and procedures for future reference, participating in IT infrastructure planning, upgrades, and deployments, and collaborating with vendors to ensure the smooth operation of IT systems are part of your role.,
Posted 2 months ago
1.0 - 5.0 years
0 Lacs
karnataka
On-site
About HashiCorp HashiCorp solves development, operations, and security challenges in infrastructure so organizations can focus on business-critical tasks. We build products to give organizations a consistent way to manage their move to cloud-based IT infrastructures for running their applications. Our products enable companies large and small to mix and match AWS, Microsoft Azure, Google Cloud, and other clouds as well as on-premises environments, easing their ability to deliver new applications. We use the Tao of HashiCorp as our guiding principles for product development and operate according to a strong set of company principles for how we interact with each other. We value top-notch collaboration and communication skills, both among internal teams and in how we interact with our users. Our Team The HashiCorp Incident Excellence team is responsible for improving HashiCorps incident response while maximizing learning from incidents. Our focus is on helping all engineers feel confident when they are on-call and improving communication to efficiently resolve incidents and build trust in our brand. We partner closely with teams to drive a holistic incident management strategy and share learnings to help our business continuously improve. About This Role This engineering role is on a nascent engineering team. The team is responsible for products that touch many areas of engineering organizations at HashiCorp, so applicants will need to excel at collaboration, have product-focused mindsets, and be comfortable iterating in an agile manner towards solutions. You will provide expert execution of the incident command process, including running and managing high-severity incident bridges and driving transparent communication that promotes maximum levels of internal and external customer satisfaction. Collaborate with an array of technical stakeholders and executives to drive resolution during incidents and improve overall response for future incidents and technical escalations. Utilize top-notch troubleshooting techniques to identify, organize, and advocate for novel solutions to remediate customer impact on complex interconnected systems. Participate in a closed-loop post-incident learning process driving insights and meaningful action Iterative improvements in response through consistent drills, tabletops, and game-day exercises Push the boundaries of innovation in incident management to deliver best-in-class incident response. In This Role, You Can Expect To Be responsible for and drive incident management capabilities and culture. Contribute to incident command on-call Build technical skills and relationships within a team of engineers and SREs. Lead and refine our incident response strategy, ensuring rapid and effective response to operational disruptions. Analyze incident trends and root causes to drive continuous improvements in system reliability and response processes. Develop and maintain tools for incident detection, analysis, and resolution, automating responses where possible to minimize human intervention. Create comprehensive incident response documentation and conduct training sessions to prepare all relevant teams for effective incident handling. Work closely with development, operations, and security teams to coordinate incident response efforts and post-incident analyses. You may be a good fit for our team if: 5+ years of experience in site reliability engineering, systems administration, or software engineering, with a significant focus on incident response and operational reliability. 1+ years managing, coordinating, and ensuring resolution of major incidents. Professional experience with incident management in cloud environments. Enjoy working on a variety of scopes spanning software engineering, cloud infrastructure, and SRE. Proven track record of managing and resolving incidents in cloud-based environments, with expertise in major public cloud platforms (AWS, GCP, Azure). Understanding of fundamental network technologies like DNS, Load Balancing, SSL, TCP/IP, HTTP Strong understanding of monitoring and alerting systems, with the ability to develop metrics and alarms that accurately reflect system health and operational risks. Experience with incident management tools and practices, including post-mortem analysis and root cause investigation. Passion for consistently responding to and leading complex incidents in a 24x7x365 environment utilizing a globalized follow-the-sun model. Customer-centric attitude with a focus on providing best-in-class incident response for customers and stakeholders Familiarity with HashiCorps product suite and infrastructure automation tools is a plus. Demonstrate strong leadership skills during periods of significant business impact, remaining calm and professional during high-pressure situations A strong desire to drive customer success with partner teams and management on high-profile issues critical to the long-term success of the business Outstanding verbal and written communication skills with the ability to convey information in a meaningful way to both engineers and executive-level management, during and outside of incidents Adaptable to a wide variety of technologies and capable of incident response and troubleshooting activities in complex interconnected environments,
Posted 2 months ago
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Accenture
73564 Jobs | Dublin
Wipro
27625 Jobs | Bengaluru
Accenture in India
22690 Jobs | Dublin 2
EY
20638 Jobs | London
Uplers
15021 Jobs | Ahmedabad
Bajaj Finserv
14304 Jobs |
IBM
14148 Jobs | Armonk
Accenture services Pvt Ltd
13138 Jobs |
Capgemini
12942 Jobs | Paris,France
Amazon.com
12683 Jobs |