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Helpdesk - Associate/Senior Associate / Lead Golden Opportunities

1.0 - 5.0 years

0 Lacs

karnataka

On-site

As an Associate/Senior Associate/Lead HR Helpdesk in Bangalore, you will need to have at least 1 year of experience in HR Helpdesk. Your primary responsibilities will involve addressing employee queries on onboarding, systems access, policies, benefits, transfers, separation, pension, etc., through phone, email, or chat. It is crucial for you to update and manage tickets within defined SLAs, while logging interactions clearly and comprehensively. You should be well-versed in HR processes like onboarding, transfers, separations, and benefits administration. Your role will require a strong customer-service orientation and effective communication skills. Moreover, you will be responsible for up...

Posted 2 weeks ago

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