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Merck Group logo
Analyst - Lab Water Solutions Merck Group

2.0 - 6.0 years

0 Lacs

karnataka

On-site

Role Overview: As a part of the team, you will be responsible for attending technical calls inbound from customers regarding system breakdown on site, troubleshooting system issues, errors, alerts, and alarms. Your role will require a sound understanding of maintenance of system/IP with logical and technical skills relevant to Lab Water Solution Product portfolio, along with significant water filtration knowledge. Additionally, you will need to inform in-house for urgent clinical customer support on-site, particularly in critical scenarios such as hospitals and GSA. Handling work orders processed by partners in the field before closing them as valid for billing and ensuring unbilled covered ...

Posted 19 hours ago

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