75 System Troubleshooting Jobs - Page 2

This position performs moderate research, design, and software development assignments within a specific software functional area or product line. Responsibilities Write and review portions of detailed specifications for the development of system components of moderate complexity. Complete simple bug fixes. Work closely with other development team members to understand product requirements and translate them into software designs. Operate in various development environments (Agile, Waterfall, etc.) while collaborating with key stakeholders. Resolve technical issues as necessary. Keep abreast of new technological developments. All other duties as assigned. Requirements Deploy, automate, maintain, and manage an AWS production system Making sure AWS production systems are reliable, secure, and scalable Resolving problems across multiple application domains and platforms using system troubleshooting and problem-solving techniques Automating different operational processes by designing, maintaining, and managing tools Provide primary operational support and engineering for all Cloud and Enterprise deployments Lead the organisations platform security efforts by collaborating with the core engineering team Develop policies, standards, and guidelines for IAC and CI/CD that teams can follow Expertise in AWS, Kubernetes (K8s)/ECS, Terraform/CFT, Jenkins/Azure Devops, CI/CD Pipeline knowledge, Aws Security, scripting Knowledge Experience working in a large team agile team Strong experience with using infrastructure as a code Work in a way that works for you We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive Working for you We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer Comprehensive Health Insurance Covers you, your immediate family, and parents. Enhanced Health Insurance Options Competitive rates negotiated by the company. Group Life Insurance Ensuring financial security for your loved ones. Group Accident Insurance Extra protection for accidental death and permanent disablement. Flexible Working Arrangement Achieve a harmonious work-life balance. Employee Assistance Program Access support for personal and work-related challenges. Medical Screening Your well-being is a top priority. Modern Family Benefits Maternity, paternity, and adoption support. Long-Service Awards Recognizing dedication and commitment. New Baby Gift Celebrating the joy of parenthood. Subsidized Meals in Chennai Enjoy delicious meals at discounted rates. Various Paid Time Off Take time off with Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, and Gazetted Public Holidays. Free Transport pick up and drop from the home -office - home (applies in Chennai)

Support job involves assisting users with technical issues, provide software problems solutions or guidance. Knowledge of software installation and troubleshooting require Monthly Salary: 25,000 Rs Dial HR: Nidhi - 7644825453 Puja - 9065410298 Required Candidate profile * Graduation in any trade with basic computing skill required * Candidates can ready to relocate in job location * Min 50 % passing in all academic. * Average written and verbal communication require

Support job involves assisting users with technical issues, provide software problems solutions or guidance. Knowledge of software installation and troubleshooting require Monthly Salary: 25,000 Rs Dial HR: Gulnaz - 9334062188 Neha - 9905338159 Required Candidate profile * Graduation in any trade with basic computing skill required * Candidates can ready to relocate in job location * Min 50 % passing in all academic. * Average written and verbal communication require

We are seeking a detail-oriented Office Admin to oversee and manage all computer systems, IT-related equipment, and technical support needs within the office. This role involves maintaining hardware and software, coordinating with vendors, troubleshooting basic issues, and ensuring smooth day-to-day tech operations. Key Responsibilities: Manage installation, maintenance, and inventory of office computers, printers, and related hardware. Coordinate with IT support vendors for repairs, updates, and procurement. Maintain records of warranties, software licenses, and equipment usage. Provide basic technical support to staff and escalate advanced issues to the IT service provider. Ensure all systems are kept up to date and functioning efficiently. Requirements: Experience in handling office IT equipment and vendor coordination. Basic knowledge of computer hardware, software, and troubleshooting. Strong organizational and communication skills.

Position Summary: The Desktop Support Executive will be responsible for providing on-site and remote technical support to end-users within a retail store environment. This includes troubleshooting hardware and software issues on desktops, laptops, POS systems, printers, and other IT equipment. The role requires prompt, professional, and courteous service, ensuring minimal disruption to store operations. Key Responsibilities: Technical Support: Provide first-level support for desktop computers, laptops, and retail-specific hardware like POS systems, barcode scanners, receipt printers, and price checker machines. Diagnose and resolve hardware and software issues promptly to minimize store downtime. System Maintenance: Ensure all IT equipment in stores is up-to-date, functional, and follows the organizations security standards. Perform periodic maintenance checks on IT equipment to ensure optimal performance. Incident Management: Log and manage service requests, incidents, and issues reported by store staff, maintaining detailed documentation for future reference. Escalate issues to the IT Manager or relevant support teams when necessary, ensuring timely resolution of critical issues. Installation and Setup: Set up and configure new desktops, POS systems, printers, and other IT hardware for store openings, relocations, or expansions. Install and update essential software and applications on end-user systems. User Training and Support: Assist store staff with troubleshooting basic IT issues, such as password resets, system navigation, and usage of retail-specific applications. Provide on-site guidance for the efficient use of technology in day-to-day operations. Inventory and Documentation: Maintain accurate records of IT assets, including serial numbers, warranties, and repair history for all store equipment. Track and manage spare parts inventory, ensuring the availability of essential components for quick replacements. Network Support: Troubleshoot basic network connectivity issues for store Wi-Fi, LAN, and VPN connections. Coordinate with the network team for complex issues or updates. Preferred candidate profile Strong problem-solving and troubleshooting skills. Excellent communication and customer service skills. Proficient in Windows operating systems, Microsoft Office Suite, and basic network troubleshooting. Knowledge of retail software and hardware (POS, scanners, printers) is an advantage.

Active Directory user management and knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Hardware and Networking Troubleshooting Required Candidate profile Excellent problem solving and multitasking skills Basic server Knowledge Knowledge of network troubleshooting, Ethernet and IP configuration 2014 to 2024 batch can apply Male candidates only

Software Engineer II Are you interested in bringing your technical expertise to projects Are you a detail-oriented paralegal with a can do attitude About our Team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,300 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. About the Role This position performs moderate research, design, and software development assignments within a specific software functional area or product line. Responsibilities Write and review portions of detailed specifications for the development of system components of moderate complexity. Complete simple bug fixes. Work closely with other development team members to understand product requirements and translate them into software designs. Operate in various development environments (Agile, Waterfall, etc.) while collaborating with key stakeholders. Resolve technical issues as necessary. Keep abreast of new technological developments. All other duties as assigned. Requirements Deploy, automate, maintain, and manage an AWS production system Making sure AWS production systems are reliable, secure, and scalable Resolving problems across multiple application domains and platforms using system troubleshooting and problem-solving techniques Automating different operational processes by designing, maintaining, and managing tools Provide primary operational support and engineering for all Cloud and Enterprise deployments Lead the organisations platform security efforts by collaborating with the core engineering team Develop policies, standards, and guidelines for IAC and CI/CD that teams can follow Expertise in AWS, Kubernetes (K8s)/ECS, Terraform/CFT, Jenkins/Azure Devops, CI/CD Pipeline knowledge, Aws Security, scripting Knowledge Experience working in a large team agile team Strong experience with using infrastructure as a code Work in a way that works for you We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive Working for you We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer Comprehensive Health Insurance Covers you, your immediate family, and parents. Enhanced Health Insurance Options Competitive rates negotiated by the company. Group Life Insurance Ensuring financial security for your loved ones. Group Accident Insurance Extra protection for accidental death and permanent disablement. Flexible Working Arrangement Achieve a harmonious work-life balance. Employee Assistance Program Access support for personal and work-related challenges. Medical Screening Your well-being is a top priority. Modern Family Benefits Maternity, paternity, and adoption support. Long-Service Awards Recognizing dedication and commitment. New Baby Gift Celebrating the joy of parenthood. Subsidized Meals in Chennai Enjoy delicious meals at discounted rates. Various Paid Time Off Take time off with Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, and Gazetted Public Holidays. Free Transport pick up and drop from the home -office - home (applies in Chennai) About the Business LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services. LexisNexis, a division of RELX, is an equal opportunity employer qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form https / / forms.office.com / r / eVgFxjLmAK , or please contact 1-855-833-5120. Please read our Candidate Privacy Policy .

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Microsoft Intune Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will engage in the ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve addressing various technical issues, providing both remote and onsite assistance, and ensuring that configured services operate smoothly across multiple platforms. You will work within a defined operating model and processes, focusing on delivering effective solutions to enhance system performance and reliability. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Assist in the implementation of technology at the operating system level across all server and network areas. Provide hardware and software support for various software solutions, vendors, and brands. Professional & Technical Skills: Must To Have Skills: Proficiency in Microsoft Intune. Strong understanding of system troubleshooting techniques. Experience with remote desktop support tools. Familiarity with network configuration and management. Ability to document technical processes and solutions clearly. Additional Information: The candidate should have minimum 3 years of experience in Microsoft Intune. This position is based at our Gurugram office. A 15 years full time education is required. Qualification 15 years full time education

Support job involves assisting users with technical issues, provide software problems solutions or guidance Knowledge of software installation and troubleshooting require Monthly Salary: 25,000 Rs Dial HR: Anamika: 9811722023 Deepthi: 7829726356 Required Candidate profile * Graduation in any trade with basic computing skill required * Candidates can ready to relocate in job location * Min 50 % passing in all academic. * Average written and verbal communication require

CGI Information Systems and Management Consultants is looking for Cloud Engineer to join our dynamic team and embark on a rewarding career journey. A Cloud Engineer is responsible for designing, implementing, and maintaining an organization's cloud computing infrastructure The following are some key responsibilities for a Cloud Engineer: Design and implement cloud computing solutions using technologies such as Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP) Configure and maintain cloud infrastructure, including virtual machines, storage systems, and network settings Monitor and optimize cloud performance, including resources utilization and cost management Implement and maintain security and compliance measures to ensure the confidentiality, integrity, and availability of data and systems Troubleshoot and resolve cloud infrastructure issues, and perform root cause analysis to prevent future incidents Stay up-to-date with the latest cloud computing technologies, trends, and best practices Requirements: Strong knowledge of cloud computing technologies, such as virtualization, containers, and automation Experience with scripting languages such as Python, Bash, or PowerShell Good understanding of network protocols, security best practices, and compliance standards Strong problem-solving and analytical skills Excellent communication and interpersonal skills

Hi, Gear-up for an Exciting Opportunity in IT Support! If you are looking to embark on an exciting career in IT support, have great English communication skills and have a passion for technology, share your profile for registration at recruitment@oreta.com.au. As you receive the call letter from us, prepare yourself for the walk-in-drive and grab this perfect opportunity for you! We are open to hire freshers as well, who are eager to kick-start their professional journey. This is an opportunity for them to dive into the world of IT support. Number of positions: 3-5 Roles and Responsibilities Provide technical support to end-users through phone, email, or in-person interactions. Troubleshoot software issues related to laptops, desktops, printers, and other peripherals. Manage service requests from submission to resolution using ticketing tools like ConnectWise or similar platforms. Collaborate with team members to resolve complex technical issues that require remote support or escalation. Ensure timely resolution of customer complaints within SLA guidelines. Desired Candidate Profile 0-3 years of experience in a similar role (Service Desk/System admin/IT Troubleshooting) or fresher with a technical bend of mind. Recent graduates with a degree in Computer Science, Information Technology, or related fields. Strong communication skills and a customer-focused mindset. Enthusiasm for technology and a knack for problem-solving. Willingness to learn, adapt, and take on new challenges. Excellent communication skills for effective interaction with customers over phone/email/in-person. Contact for registration at recruitment@oreta.com.au

Humans Softtech is looking for Cloud Engineer to join our dynamic team and embark on a rewarding career journey. A Cloud Engineer is responsible for designing, implementing, and maintaining an organization's cloud computing infrastructure The following are some key responsibilities for a Cloud Engineer:1 Design and implement cloud computing solutions using technologies such as Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP) Configure and maintain cloud infrastructure, including virtual machines, storage systems, and network settings Monitor and optimize cloud performance, including resources utilization and cost management Implement and maintain security and compliance measures to ensure the confidentiality, integrity, and availability of data and systems Troubleshoot and resolve cloud infrastructure issues, and perform root cause analysis to prevent future incidents Stay up-to-date with the latest cloud computing technologies, trends, and best practices Requirements:1 Strong knowledge of cloud computing technologies, such as virtualization, containers, and automation Experience with scripting languages such as Python, Bash, or PowerShell Good understanding of network protocols, security best practices, and compliance standards Strong problem-solving and analytical skills Excellent communication and interpersonal skills

About The Role Windows Administrator Responsibilities: Assessing the stability, security, and scalability of installed Windows systems. Discussing system and server upgrades with IT managers. Installing or upgrading Windows systems and servers. Providing technical support for staff and back-end system users. Troubleshooting system and server errors. Reviewing system error logs and user-reported errors. Monitoring and updating the Windows codebase. Managing user access. Monitoring system performance. Maintaining server architecture security and creating system backups. Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. Primary Skills Basic Skills Windows environment knowledge Active directory, IIS, Task scheduler. Scripting PowerShell and Perl (Good knowledge) Microsoft SQL Database IIS and batches config MqSeries TOMCAT, WAS CFT Universe Jira Any Monitoring tool Incident Management. Hands on Experience in Windows Server Migrations. Secondary Skills Verbal Communication

Parken Solution is looking for Dot Net Developer to join our dynamic team and embark on a rewarding career journey. Participate in requirements analysis Collaborate with internal teams to produce software design and architecture Write clean, scalable code using .NET programming languages Test and deploy applications and systems Revise, update, refactor and debug code Improve existing software Develop documentation throughout the software development life cycle (SDLC) Serve as an expert on applications and provide technical support

Parken Solution is looking for Business Analyst to join our dynamic team and embark on a rewarding career journey. Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions. Leading ongoing reviews of business processes and developing optimization strategies. Staying up-to-date on the latest process and IT advancements to automate and modernize systems. Conducting meetings and presentations to share ideas and findings. Performing requirements analysis. Documenting and communicating the results of your efforts. Effectively communicating your insights and plans to cross-functional team members and management. Gathering critical information from meetings with various stakeholders and producing useful reports. Working closely with clients, technicians, and managerial staff. Providing leadership, training, coaching, and guidance to junior staff. Allocating resources and maintaining cost efficiency. Ensuring solutions meet business needs and requirements. Performing user acceptance testing. Managing projects, developing project plans, and monitoring performance. Updating, implementing, and maintaining procedures. Prioritizing initiatives based on business needs and requirements. Serving as a liaison between stakeholders and users. Managing competing resources and priorities. Monitoring deliverables and ensuring timely completion of projects.

TechPIO Services LLP is looking for Cloud Engineer to join our dynamic team and embark on a rewarding career journey. A Cloud Engineer is responsible for designing, implementing, and maintaining an organization's cloud computing infrastructure The following are some key responsibilities for a Cloud Engineer:1 Design and implement cloud computing solutions using technologies such as Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP) Configure and maintain cloud infrastructure, including virtual machines, storage systems, and network settings Monitor and optimize cloud performance, including resources utilization and cost management Implement and maintain security and compliance measures to ensure the confidentiality, integrity, and availability of data and system Troubleshoot and resolve cloud infrastructure issues, and perform root cause analysis to prevent future incidents Stay up-to-date with the latest cloud computing technologies, trends, and best practices Requirements:1 Strong knowledge of cloud computing technologies, such as virtualization, containers, and automation Experience with scripting languages such as Python, Bash, or PowerShell Good understanding of network protocols, security best practices, and compliance standards Strong problem-solving and analytical skills Excellent communication and interpersonal skills

Interport Global Logistics Pvt.Ltd. is looking for Sales Executive to join our dynamic team and embark on a rewarding career journey. Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections Collaborate with team members to achieve better results Gather feedback from customers or prospects and share with internal teams

Role Description: Objective of the position We are seeking a highly motivated Client Implementation / Service Analyst, to combine client-facing expertise with a focus on ensuring the availability, scalability and reliability of our SaaS Platform. This role is ideal for a techno-functional specialist who thrives in a dynamic environment, delivering exceptional service while contributing to platform stability and operational excellence. As a Client Service Analyst, you will play a crucial role in client onboarding, issue resolution and continuous improvement initiatives, all while fostering strong client relationships and delivering exceptional service. Your key responsibilities Client Engagement and Onboarding: Acts as a trusted partner for our clients ensuring seamless onboarding and adoption of our SaaS Platforms. Provide training and support to ensure clients are equipped to maximise platforms capabilities. Be part of the agile team as an Implementation Owner to deliver the product build to support the business growth and strategy. Explain technical and functional requirements of products to client and perform client demo sessions. Techno-Functional Support & Issue Resolution: Understand client requirements and configure the platform to align with their needs. Troubleshoot Client solutions, providing timely and effective solutions by leveraging your understanding of both the platform and client workflows. Build and maintain automated monitoring tools to track platform health. Monitor system performance, availability, and scalability through KPIs and dashboards, collecting customer usage metrics etc. Diagnose and resolve incidents, collaborating with engineering teams to identify root causes and implement preventative measures. Manage larger Incidents through project coordinating across multiple stakeholders Synthix, operational Partners and Vendors as well as internally within Bank. Digital Certificate Management: Implement digital certificate management and configure encryption/signing using PGP, SMIME, X509, and JWE keys. Infrastructure Coordination: Coordinate with infrastructure teams for firewall opening requests. Production Activities: Handle production cut-over activities and verify production setups. Testing Coordination: Coordinate testing activities with multiple back-end application teams. Client Success and Relationship Management: Create user-friendly documentation, FAQ and training material for Clients. Proactively monitor client usage and engagement, ensuring they achieve their desired outcomes. Build strong, long-term relationships by understanding client pain points and offered tailored solutions. Proactively engage with clients to ensure they achieve their desired outcomes and remain satisfied with the platforms. Identify opportunities for upselling or introducing new platform features. Continuous Improvement: Analyse client feedback metrics to recommend and drive platform improvements through Product-Technology organisation. Work with engineering teams to improve system reliability and release management process. Develop and refine processes automating where there are manual touch points either directly or through feedback to Product development depending on complexity of feature. Your skills and experience Experience of managing SaaS platforms in a similar role/capacity, particularly in fintech or banking solutions Strong understanding of SaaS platforms, their architecture and configuration, cloud infrastructure (AWS, google, Azure) and monitoring tools (e.g. Grafana, Splunk or security command center) and enterprise technology integration. Hands-on experience with incident management, system troubleshooting and root cause analysis. Competence in analyzing logs, usage data and performance metrics to identify trends or anomalies. Knowledge and understanding of infrastructure as code tools like Terraform. Basic knowledge of scripting languages like Python, Bash or PowerShell. Understanding of containerization (e.g. Docker, Kubernetes) and version control tools (Git) Exposure to site reliability engineering practices or devops workflows, knowledge of Devops principles and familiarity with CI/CD pipelines is a must (e.g. Jenkins, Github actions etc) Networking: Basic understanding of firewall configurations and networks (e.g. DNS, TCP/IP, SSL) Knowledge of ITIL practices and service management tools Excellent problem-solving, communication and relationship-building skills. Knowledge on various Authentication methods TLS /mTLS, OAuth2.0, bearer token etc, Encryption/Decryption, Digital Signature Demonstrable knowledge of API (Application Programming Interfaces) and third-party integrations. Knowledge on REST API Integration and communication protocols (SFTP, AS2, HTTPS, FTPS) Security Protocols: Knowledge of TLS/mTLS, OAuth2.0, bearer tokens, and SSH authentication. Familiarity with various payment and reporting message formats (e.g., SWIFT MT101, MT940, MT942, and MX messages like pain.001.001.02, pain.001.001.03, pain.002.001.03, pain.008.001.02, camt.053.001.02, camt.052.001.02). Experience in BI tools like PowerBI or Looker is an added advantage. Banking Payment Products: Knowledge of various banking payment products globally (e.g., SEPA, FTS, ACH, UPI, NEFT, RTGS, FAST), common workflows in Banking and Fintech. Familiarity with regulatory or compliance considerations in the financial services sector. Competencies Excellent Communication Skills: Strong abilities in communication, psychology, and writing. Client Focus: Ability to balance the interests of Deutsche Bank and its clients effectively. Organizational Skills: Good organizational abilities with a keen attention to detail. Pressure Management: Capability to work under pressure and meet tight internal and client deadlines. Self-Motivation: Strong self-motivation, sound judgment, and a proactive attitude. Teamwork: Encourages and reinforces teamwork, collaborating well with others. Passion: Demonstrates passion in all aspects of work Your Profile and background Education: Bachelors degree in computer science, information systems or a related field. 3+ years of experience in client services, site reliability, or a similar hybrid techno-functional role, preferably in a SaaS or Fintech environment. Customer Service Experience: At least 2 years of proven experience in customer service within a Corporate Investment bank. Cash Management Knowledge: Understanding of cash management and related products, preferably within an international Corporate Investment bank, including global and domestic clearing systems and payment mechanisms, and awareness of new market developments (e.g., APIs). Language Skills: Fluent in English, both written and spoken.

As a Technical Care Specialist, you will play a key role in providing expert-level technical support for Nokia 1830 PSS (OTN) products, ensuring optimal network performance and customer satisfaction. You will diagnose and resolve complex customer issues remotely, collaborate with global technical teams, and engage in 24x7 on-call support as needed. Your role involves troubleshooting, reproducing issues in lab environments, and leading root cause analysis, while also contributing to system testing and performance improvements. With your deep knowledge of DWDM, OTN, GMPLS, and ASON, you will drive technical leadership, mentor junior team members, and enhance customer experience. You have: Bachelor s degree with 8-10 years of experience in EoSDH and LAN/WAN/Networking. Expertise support channel with the global TSC teams, Optics L3 TEC, and Services PLM. Expertise in various tools in continuous improvement. Hands on experience on DWDM, OTN and GMPLS. Experience in diagnose and solve customer complex problems remotely. It would be nice if you also had: Exposure in reproducing system test specifications, Performance Test Specifications, Test Plans, and other documentation for product recommendations. Exposure in simulating customer problems in a lab environment. Demonstrate technical projects with manageable risks and resource requirements or oversee small teams. Provide leadership and training to less experienced personnel. Share initial ideas for the professional direction of their organizational unit. Expertise and deliver advanced system troubleshooting methods, such as system-level tracing, debugging, and protocol flow analysis. Identify, reproduce, and characterize defects, collaborating promptly with R&D teams. Lead Root Cause Analysis (RCA) and report creation. Support technical activities in early product phases (releases, pilots, trials, and early projects). Provide technical support for NOKIA 1830 PSS (OTN) products.

As a Technical Care Specialist, you will provide advanced technical and product support within Care service delivery in a in a 24x7 support environment. You will work on complex troubleshooting cases, especially at solution level Also acts as a primary interface to R&D for escalation of customer problems and their follow up till resolution. You have: B.E / B.Tech / M.E / M.Tech with 9+ years of experience in problem-solving to lead and resolve complex technical situations, including software upgrades, audits, and network expansions. Experience in interacting with customers for complex cases, providing workarounds, and ensuring SLAs are met. Experience in RCA analysis and report creation. Experience in complying with emergency process requirements and ensuring quick recovery for critical outages. It would be nice if you also had: Support technical activities in early product phases, pilots, trials, and projects. Creates and approves knowledge articles, acting as author, reviewer, approver, and coach. Knowledge of common operating systems (e.g., Windows, Linux, macOS) and networking concepts (TCP/IP, DNS, HTTP, VPN). You will diagnose and resolve complex technical issues by analyzing logs, system behavior, and customer environments. Troubleshoot both hardware and software-related problems. You will act as the primary point of contact for customers experiencing technical difficulties. Maintain a high level of customer satisfaction by communicating clearly and professionally while managing expectations. Log, categorize, and prioritize customer issues in the ticketing system, ensuring that all incidents are tracked, escalated as needed, and resolved promptly. You will be using advanced analytical skills to solve complex problems and takes a new perspective. You will provides working leadership and training to less experienced personnel and may lead technical projects with manageable risks. Works effectively in a mixed environment and collaborates with R&D teams for defect fixes. You will provides expertise and delivers advanced system troubleshooting methods. Use best practices and knowledge of internal or external business issues to improve products or services.

About The Role Experience in Linux; Unix Shell Scripting/Python/Java Experience in SQL & Able to understand, write SQL queries for system troubleshooting Apply strong technical skills and good business knowledge together with investigative techniques to identify and resolve issues efficiently and in a timely manner. Grafana and ELK or similar monitoring tools Experience in any Batch Scheduling Autosys/TWS/Control M AWS working knowledge. Must have good Communication Skills.

Experience - 3 to 8 Years Location - Chennai Domain - Automotive Responsibilities Development, test and delivery of audio and infotainment features. Manage the integration of an infotainment system into specific vehicles. Responsible for supplier management for hardware and software releases as per the vehicle timeline. Implementation of quality improvements to the infotainment system, including quality analysis of issues, leading supplier engagement, visit to customer vehicles to dive deeper into issues, and drive closure of open issues and validate software fixes. Responsible for respective components / sub-systems specific delivery aligned with EECI deliverables per customer milestones Responsible to meet quality targets Skills / Qualifications System integration experience System Troubleshooting Highly motivated and hands-on team player with an exceptional attention to detail Knowledge of infotainment systems and features Understanding of vehicle system engineering Understanding with Design Failure Mode & Effects Analysis (DFMEA) & Design Verification Plan & Report (DVP&R) Experience with Infotainment Systems: Bluetooth, Hands-Free Phone, AM/FM radio, Navigation, Audio, Media, and Infotainment HMI features Client Client is amongst the world s leading providers of design and technology services across industries including Automotive, Broadcast, Communications, Healthcare, and Transportation. Client is helping customers reimagine their products and services through design thinking and the application of digital technologies such as IoT (Internet of Things), Cloud, Mobility, Virtual Reality, and Artificial Intelligence.

Job Description Roles Responsibility Responsibilities: Conduct on-site installations, configurations, and commissioning of fire systems, PA systems, CCTV systems, access control systems, and automation solutions. Collaborate with project managers, clients, and internal teams to understand project requirements and timelines. Install and wire security and automation devices, including fire detectors, speakers, cameras, access control panels, sensors, and PA systems Perform system testing, troubleshooting, and diagnostics to ensure proper functionality and adherence to safety standards. Provide training to clients and end-users on system operation, maintenance, and troubleshooting procedures. Requirements Proven experience of minimum 1 year as a Field support Engineer or in a similar role, specifically working with fire systems, PA systems, CCTV, access control, and automation solutions. Proficiency in the installation, configuration, and troubleshooting of fire alarm control panels, smoke detectors, fire suppression systems, and PA systems. Required Qualification: Bachelor s/Diploma in Engineering. Required Experience: 0-3 years Base Location: Ahmedabad

Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : SAP Basis Administration Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Development Engineer, you will analyze, design, code, and test multiple components of application code across one or more clients. You will also perform maintenance, enhancements, and/or development work in a dynamic environment. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Lead team meetings to discuss progress and challenges Implement best practices for software development Mentor junior team members for their professional growth Professional & Technical Skills: Must To Have Skills: Proficiency in SAP Basis Administration Strong understanding of system monitoring and performance tuning Experience in SAP system installations and upgrades Knowledge of SAP security and authorization concepts Hands-on experience in SAP system troubleshooting Additional Information: The candidate should have a minimum of 5 years of experience in SAP Basis Administration This position is based at our Coimbatore office A 15 years full-time education is required Qualifications 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SAP Basis Administration Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your day will involve troubleshooting and resolving technical issues to ensure seamless system functionality. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Ensure effective communication within the team Implement best practices for system maintenance Conduct regular system audits for performance optimization Professional & Technical Skills: Must To Have Skills: Proficiency in SAP Basis Administration Strong understanding of system monitoring and performance tuning Experience in SAP system upgrades and installations Knowledge of SAP security and authorization concepts Hands-on experience in SAP system troubleshooting Additional Information: The candidate should have a minimum of 9 years of experience in SAP Basis Administration This position is based at our Bengaluru office A 15 years full-time education is required Qualifications 15 years full time education