229 System Support Jobs - Page 7

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : EPIC Systems Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and resolving any technical glitches that may arise. Your expertise in EPIC Systems and problem-solving skills will be instrumental in maintaining the efficiency and reliability of the systems. Roles & Responsibilities: Epic Analyst will provide primary support for their designated application/module. Take on more advanced issues that arise during the project for their application area and will take on more complex tasks with respect to system configuration, testing and administration. Provide on-going system support and maintenance based on support roster Respond in a timely manner to system issues and requests Conduct investigation, assessment, evaluation and deliver solutions and fixes to resolve system issues. Handle and deliver Service Request / Change Request / New Builds Perform system monitoring, such as error queues, alerts, batch jobs, etc and execute the required actions or SOPs Perform/support regular / periodic system patch, maintenance and verification. Perform/support the planned system upgrade work, cutover to production and post cutover support and stabilization Perform/support the work required to comply with audit and security requirements. Require to overlap with client business or office hours Comply with Compliance requirements as mandated by the project Professional & Technical Skills: Must To Have Skills:Certified in epic modules (RWB,Epic Care link,Haiku,Healthy Planet,Mychart,Rover,Willow ambulatory,Cogito, Ambulatory, Clindoc, Orders, ASAP, RPB, RHB, HIM Identity,HIM ROI, HIM DT, Cadence, Prelude, GC, Optime, Anesthesia, Beacon, Willow Imp, Cupid, Pheonix, Radiant, Beaker AP, Beaker CP, Bridges, Clarity, Radar, RWB) Experience in troubleshooting and resolving application issues. Additional Information: The candidate should have a minimum of 5 years of experience in EPIC Systems. This position is based at our Hyderabad office. A 15 years full time education is required. Qualifications 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : EPIC Systems Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and resolving any technical glitches that may arise. Your expertise in EPIC Systems and problem-solving skills will be instrumental in maintaining the efficiency and reliability of the systems. Roles & Responsibilities: Epic Analyst will provide primary support for their designated application/module. Take on more advanced issues that arise during the project for their application area and will take on more complex tasks with respect to system configuration, testing and administration. Provide on-going system support and maintenance based on support roster Respond in a timely manner to system issues and requests Conduct investigation, assessment, evaluation and deliver solutions and fixes to resolve system issues. Handle and deliver Service Request / Change Request / New Builds Perform system monitoring, such as error queues, alerts, batch jobs, etc and execute the required actions or SOPs Perform/support regular / periodic system patch, maintenance and verification. Perform/support the planned system upgrade work, cutover to production and post cutover support and stabilization Perform/support the work required to comply with audit and security requirements. Require to overlap with client business or office hours Comply with Compliance requirements as mandated by the project Professional & Technical Skills: Must To Have Skills:Certified in epic modules (RWB,Epic Care link,Haiku,Healthy Planet,Mychart,Rover,Willow ambulatory,Cogito, Ambulatory, Clindoc, Orders, ASAP, RPB, RHB, HIM Identity,HIM ROI, HIM DT, Cadence, Prelude, GC, Optime, Anesthesia, Beacon, Willow Imp, Cupid, Pheonix, Radiant, Beaker AP, Beaker CP, Bridges, Clarity, Radar, RWB) Experience in troubleshooting and resolving application issues. Additional Information: The candidate should have a minimum of 5 years of experience in EPIC Systems. This position is based at our Pune office. A 15 years full time education is required. Qualifications 15 years full time education

IT Support & Infrastructure Specialist Location: Salt Lake, Sector V, Kolkata Full-Time | Onsite (with flexibility) About the Role We're looking for a versatile and driven IT Support & Infrastructure Specialist to join our dynamic cross-regional team supporting three fast-growing, tech-forward organizations: The Client, Quantech, and Quatred Arts . You'll be stepping into a foundational role, helping shape IT operations, infrastructure, and security practices across ~100 users in Kolkata, Toronto, and remote locations . This is a hands-on, high-ownership opportunity where you'll lead implementation and day-to-day management of Microsoft 365 (with Entra ID/Azure AD) , endpoint security via Intune & Defender , and office network troubleshooting while also building documentation and IT support systems from the ground up. Role Scope & Focus 70% : Infrastructure, Security & Cloud Operations 30% : Hands-on IT Support & End-User Services What You'll Do IT Support & Hardware Management Set up, configure, deploy, and troubleshoot laptops (Windows, macOS, Linux), desktops, and mobile devices. Provide responsive support to in-office and remote users across hardware, software, and connectivity issues. Manage IT inventory, procurement, and lifecycle. Network Administration Resolve Wi-Fi and cabling issues in the Kolkata office. Assist with maintaining routers, switches, and access points. Monitor and improve internal network performance. Microsoft 365 & Endpoint Security Administer Entra ID/Azure AD, Exchange Online, SharePoint, Intune, Teams, and Defender. Manage user provisioning, licensing, and endpoint security policies. Implement security improvements aligned with CIS framework . Security & Infrastructure Projects Lead security implementation and operational improvements (CIS-aligned). Contribute to vulnerability management and endpoint hardening. Work closely with local and global teams to roll out best practices. Process & Documentation Set up ITSM/ticketing tools and maintain internal documentation. Build scalable internal IT processes from scratch. Standardize IT onboarding/offboarding procedures. Collaboration & Communication Collaborate 12 times/week with Canadian counterparts (1-hour overlap). Partner with India team leads on planning and daily support needs. Who You Are Experienced in cross-platform IT environments (Windows/macOS/Linux) Hands-on with Microsoft 365 admin (Entra ID/Azure AD is a must ) Knowledgeable in networking (TCP/IP, DNS, DHCP, VPN) Familiar with CIS or similar security frameworks Skilled in using Intune , Defender , and scripting (PowerShell, Bash, Python) Comfortable building systems and processes from the ground up Customer-focused, proactive, and organized Passionate about IT—whether through certifications, home labs, or side projects Nice-to-Haves Certifications: CompTIA A+/Network+/Security+ , Microsoft 365 , CCNA Exposure to small/mid-sized companies and IT operations at scale Basic familiarity with Azure (VMs not required), or DevOps tools Prior experience setting up ITSM tools (Freshservice, Jira, etc.) Why Join Us? Be a key architect of our IT systems and security posture Own and drive infrastructure for a global team Collaborate with highly motivated peers in Canada and India Build processes that truly make a difference from day one Work in a fast-paced, supportive, and innovation-driven environment Apply Now If you're excited about owning IT operations and infrastructure in a hands-on, high-growth environment— we would love to hear from you . Please share your resume and any relevant certifications or project links.

Role & responsibilities Collaborate with Educational Institute stakeholders to gather, analyze, and document processes and requirements. Document business rules, data models, and system workflows. Provide training to users and support their participation in deployments and implementations. Actively participate in user acceptance testing (UAT) activities. Collaborate with development teams to ensure accurate implementation of requirements. Monitor project progress, identify risks and issues, and propose solutions for successful project delivery. Preferred candidate profile Strong communication and stakeholder management skills. Excellent problem-solving and decision-making abilities. Ability to handle multiple projects and meet tight deadlines. Proactive, self-motivated, and detail-oriented.

Roles and Responsibilities Manage digital assets throughout their lifecycle, ensuring data quality assurance and metadata management. Collaborate with cross-functional teams to resolve issues related to asset lifecycle management and reporting documentation. Ensure effective team collaboration through clear communication channels and issue resolution processes. Provide system support for DAM tools such as Aprimo, AEM, Sitecore, Veeva, and other relevant platforms. Desired Candidate Profile 4-9 years of experience in Digital Asset Management (DAM) or a related field. Strong understanding of Data Quality Assurance principles and practices for managing large datasets. Proficiency in using various DAM tools such as Aprimo, AEM, Sitecore, Veeva etc. . Excellent organizational skills with attention to detail for maintaining accurate records and reports.

Hi, We have an opening with below details, Please reply If Interested: Lead and supervise the IT help desk team during assigned shifts. Ensure prompt response and resolution of desktop support tickets. Oversee setup and maintenance of desktop, laptop, and peripheral equipment. Provide guidance and mentorship to junior team members. Maintain accurate records of incidents and solutions.

Candidate will be required to provide technical support to the client through voice / non voice process. The candidate will take client software requirement and give to development team, test the software and deliver to client Required Candidate profile Candidate should have good communication skill Candidate should be Confident Candidate should be techno savy. It is an office work. MS Office knowledge is must. Only male candidates can apply

Hi Folks, We are looking for SAP Basis Consultant (AWS Migration) Contract role at Bangalore & Hyderabad, If you're interested in this opportunity, kindly share your updated resume to pavithra.k@gmail.com Note: Work in US hours that is IST (6:30 PM - 3:30 AM) . There will be a shift allowance as well. Job Description: Experience: 6 to 8 years in SAP Basis migration and system support. Key Skills: Completed at least 1 full-cycle SAP migration project to AWS Strong knowledge of the SAP NetWeaver stack and HANA database administration Proficient in AWS services relevant to SAP (EC2, VPC, etc.) Hands-on experience with SAP tools such as SWPM, SUM, SAP HANA Studio) Strong troubleshooting and root cause analysis capabilities Excellent written and verbal communication skills Thanks & Regards Pavithra

Job Title: Technical Lead - Patient Platforms (RDU IT) Location: Manyata Tech Park, Bangalore Work Schedule: Three days on-site, two days remote (3/2) Career Level: E - Individual Contributor position. About Alexion: Alexion, AstraZeneca Rare Disease is a biopharmaceutical company focused on serving patients with severe and ultra-rare disorders through the innovation, development and commercialization of life-transforming therapeutic products. Alexion is the global leader in complement inhibition and has developed and markets Soliris (eculizumab) as a treatment for patients with PNH and aHUS, two debilitating, ultra-rare and life-threatening disorders caused by chronic uncontrolled complement activation. Soliris is currently approved in more than 40 countries for the treatment of PNH, and in the United States and European Union for the treatment of aHUS. Alexion is evaluating other potential indications for Soliris and is pursuing development of other innovative biotechnology product candidates in early stages of development. Further information about Alexion Pharmaceuticals, Inc. can be found at: www.alexionpharma.com Introduction to role: Are you ready to lead the charge in transforming patient care through innovative technology? As the Patient CRM Technical Lead, youll be at the forefront of designing, developing, and managing Salesforce-based systems and applications. Reporting to the Associate Director, Service Delivery Patient Platforms, youll gather project requirements, create scalable solutions, and guide the development team to success. With your extensive knowledge of Salesforce platforms, youll enhance business processes, improve user experiences, and boost productivity. Dive into a role where your expertise in integrations and APIs will shine! Accountabilities: Translate business requirements into well-architected solutions that best leverage the Salesforce platform and products. Provide detailed level of effort estimates for proposed solutions and articulate the benefits and risks to a solution s feasibility and functionality. Develop custom solutions and interfaces using the Salesforce platform. Lead the technical delivery of Salesforce implementations including development of custom solutions and interfaces, managing technical scope and client expectations, and maintaining system integrity. Collaborate with stakeholders to manage and prioritize project backlogs. Create and maintain comprehensive documentation including design specifications, deployment guides, and system support guides. Ensure the Salesforce system aligns with the company s business processes and collaborate with stakeholders to continually improve and further optimize the system. Provide mentorship and supervise development team. Stay up to date with the latest Salesforce updates and features to provide guidance on standard processes and new functionalities. Essential Skills/Experience: BSc degree in Computer Science, Information Technology or relevant field, or equivalent experience. Minimum of 5 years demonstrable experience as a Salesforce Technical Lead or similar role. Proficiency in Salesforce.com development, including APEX, Visualforce, Salesforce Lightning, and API based integrations. Strong customer focus with emphasis on usability and simplification. Familiarity with Salesforce data tools and ETL tools, and platforms such as Salesforce Health Cloud, Salesforce experience Cloud. Salesforce Certified Platform Developer or equivalent certification is a plus. Experience with Agile development methodologies. Excellent analytical and problem-solving skills. Strong written and verbal communication skills are required, with the ability to communicate effectively with application owners and users. Must be able to translate between technical requirements and business requirements to effectively achieve results. Ability to adapt and respond effectively to change, delay, and or shifting priorities and goals. Self-directed with the ability to work independently in a fast-paced environment. Ready to make an impact? Apply now and be part of a team that thrives on innovation and collaboration! Date Posted 27-May-2025 Closing Date 02-Jun-2025 Alexion is proud to be an Equal Employment Opportunity and Affirmative Action employer. We are committed to fostering a culture of belonging where every single person can belong because of their uniqueness. The Company will not make decisions about employment, training, compensation, promotion, and other terms and conditions of employment based on race, color, religion, creed or lack thereof, sex, sexual orientation, age, ancestry, national origin, ethnicity, citizenship status, marital status, pregnancy, (including childbirth, breastfeeding, or related medical conditions), parental status (including adoption or surrogacy), military status, protected veteran status, disability, medical condition, gender identity or expression, genetic information, mental illness or other characteristics protected by law. Alexion provides reasonable accommodations to meet the needs of candidates and employees. To begin an interactive dialogue with Alexion regarding an accommodation, please contact accommodations@Alexion.com . Alexion participates in E-Verify.

Amazon.ins Seller Flex program team is seeking a highly motivated Investigation Specialist to help manage daily operational aspects supporting both our Merchant and Customer experience. Our teams objective is to provide the capability for merchants to obtain the benefit of Fulfillment by Amazon, including all the superior performance of Amazon s shipping and customer service. SF is a highly visible and strategic program within Amazon. This is a chance to work in an innovative team, participating in operational excellence, system support, process and design that span the entire company. Come help build a world class product with Amazon.ins customer centric focus applied to the Merchant experience. The Investigation Specialist will support Sellers, Associates, and Management while ensuring program standards for individual and team performance are met. **The position is open for L3s Only** As an Investigation Specialist , you will be responsible for conducting regular seller connects to understand seller issues, pain points and opportunity areas for process improvement. The ideal candidate will have ability to deliver results under time constraints, execute repeatable processes and have good communication skills. Operating in a rapidly changing environment will require the candidate to be comfortable dealing with ambiguous, new and challenging situations. The role does not require any travel. Role and Responsibilities: 1. Dive deep on regular basis to uncover new risks, re-prioritize existing risks, and assist with investigation and root cause resolution. 2. Leverage appropriate tools and applications to dive deep into data and present detailed reports. 3. Meet pre-determined and assigned productivity and quality targets. 4. Provide ideas for process improvements to enhance process efficiency, quality and seller/customer experience. 5. Educate internal and external stakeholders to ensure adherence on our projects and processes. 6. Collaborate with internal teams/stakeholders to develop product/process solutions for business. - Bachelors degree - Strong written and verbal communication skills including the ability to comfortably engage with internal and external customers - - Ability to think beyond the Standard Operating Procedures (SOPs) and recommend the right outcome. - - Leverages team knowledge across several specialty areas to help resolve recurring seller issues - - Demonstrate the ability to self-manage on priority tasks and objectives - - Fast learner who seeks out and generously shares best practices - - Ability to follow the data wherever it goes and make an accurate decision. - - Ability to conduct difficult, comprehensive investigations and leave detailed, thoughtful annotations - 1+ years of driving process improvements experience - SQL - Complex data analysis

Role & responsibilities; Knowledge of Hardware & Networking Laptop & Desktop Assemble & Disassemble. Knowledge of LAN & WAN Network. Network Printer, CCTV, Biometric Knowledge of Domain, VPS & Dedicated Server Handling. SEO & Website Maintain. Remotely Provide IT Support. Centralized Backup & Asset Management. Vendor Handling & Maintain Data with Tracker

Candidate will be responsible for providing technical assistance & support related to computer systems, hardware, software, network infrastructure. This role is crucial in ensuring minimal downtime and optimal performance for all IT-related services

Active Directory user management and knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Hardware and Networking Troubleshooting Required Candidate profile Excellent problem solving and multitasking skills Networking Concepts Basic server Knowledge Knowledge of network troubleshooting, Ethernet and IP configuration 2014 to 2024 batch Male candidates only

As SAP Fieldglass and/or Oracle BSA, you will be part of a team responsible for building and supporting the key design solutions, Interfaces, and day to day activities. You will work alongside Solution Architects and Technical team to design/build/support the existing SAP Fieldglass system. Support/Enhance enterprise solutions all while learning and growing your skill set. Key Responsibilities Work in a cross functional team environment to provide functional application support for the Coupa application. Build effective working relationships with all stakeholders. Execute against agreed-upon commitments to deliver success. Support data driven decision-making. Deploy the objects to Dev, SIT & UAT environments in the projects. Analyze and fix any issues coming out of testing in SIT and business Testing in UAT in the implementation projects. Work collaboratively with team members to design a solution that will meet business requirements and fulfill user requirements. Experience & Skills 8 to 10+ Years of relevant experience in Oracle ERP and/or SAP Fieldglass. Have strong functional/technical and analytical skills on problem solving and suggest solutions. Working techno-functional knowledge on Procurement. Should have ability to work independently on Project deliverables. Have Exposure to Enterprise business processes, including but not limited to Procure to Pay, Contingent worker process. Experience in end-to-end solution design in procurement space. Skills needed: SAP Fieldglass, Oracle, and Coupa. Oracle alone is fine if the candidate is good. Keywords Oracle,Coupa,Oracle ERP,application support,system support,techno functional,solution design,oracle cloud,procure to pay,business testing,enterprise business,SAP Fieldglass*

Position : Lead - IT System Administrator Qualification: Bachelors degree in computer science, Information Technology, or a related field. Experience: Proven experience (minimum 8 years) as an IT System Administrator or similar role. Job Location: Banashankari III Stage, Bengaluru Job Type: Full Time Work Type: Work from Office only. Workdays: Monday to Friday (First and Last Saturdays as working) Benefits: Statutory benefits, Medical Insurance, Paid leaves etc. Salary: 8-10Lpa CTC per annum including (PF, ESI, other statutory benefits) Job Summary: We are seeking a skilled IT System Administrator to manage and maintain our IT infrastructure, ensuring seamless operations across servers, desktops, laptops, and handheld devices. The ideal candidate will be responsible for network security, firewalls, Microsoft 365 administration, email security, software license renewals, hardware maintenance contracts (AMCs), data backup and restoration on cloud, and storage capacity management. Additionally, the role involves IT budget planning and tracking to optimize resources effectively. The performance indicators for the role include IT infrastructure performance and reliability, adherence to security and regulatory compliance requirements, adherence to service level agreements, budget compliance and contributions to improvement initiatives. Key Responsibilities: System & Device Management: Maintain and troubleshoot servers, desktops, laptops, handheld devices and virtualization environments in private and public cloud. Perform system health monitoring and patch management. Maintain accurate system documentation and change records. Network & Security: Oversee network infrastructure, firewalls, and security protocols to ensure data protection. Microsoft 365 Administration: Manage user accounts, permissions, and security settings within Microsoft 365. Email & Security: Ensure smooth email operations, implement security measures, and prevent phishing or spam attacks. Software & Hardware Maintenance: Handle software license renewals and manage AMCs for hardware. Data Backup & Recovery: Implement and monitor data backup strategies using cloud backup and storage solutions like iDrive , ensuring quick recovery when needed. Storage Management: Track and optimize data storage capacity to prevent system overloads. IT Budget Planning: Develop and monitor IT budgets, ensuring cost-effective solutions and resource allocation. Troubleshooting & Support: Provide technical support to employees, resolving IT-related issues efficiently. Automate repetitive tasks. Security: Ensure system compliance with internal policies and industry best practices. Implement controls to ensure appropriate security performance, scalability and monitoring guidelines. Required Skills & Qualifications: Strong knowledge of Windows servers, networking, and firewall configurations . Experience with Microsoft 365 administration and email security protocols. Familiarity with software licensing, AMCs, and IT budgeting . Expertise in data backup, recovery solutions (iDrive), and storage management . Knowledge of virtualization technologies like VMware, patching, monitoring and system hardening practices. Knowledge of ITIL/ ISO 20000 and ISO 27001 Excellent problem-solving skills and ability to work independently. Comfortable working in a ticket-based, collaborative environment and ensuring SLA adherence. Strong communication, both written and oral, skills to collaborate with teams and vendors. Preferred Certifications: Microsoft Certified System Administrator Microsoft 365 Certified: Messaging Administrator Associate Microsoft Certified: Windows Server Hybrid Administrator Associate Fortinet NSE Certifications

, Key Responsibilities: Procure, set up, and configure laptops and desktops for new joiners. Provide first-level support for hardware and software issues across the organization. Troubleshoot and resolve issues related to operating systems (Windows and macOS), applications, and network connectivity. Perform routine maintenance and updates for computers and peripherals. Maintain asset inventory of all IT equipment and ensure records are up to date. Coordinate with vendors and service providers for repair and support when needed. Install, configure, and update software applications and antivirus programs. Support end-users with day-to-day technical issues both onsite and remotely. Document IT support tasks, solutions, and procedures for knowledge sharing. Assist in ensuring data security and compliance with internal IT policies. Key Requirements: Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field. 2-5 years of experience in IT support or system administration. Strong understanding of computer hardware, operating systems (primarily Windows), and common enterprise software. Basic working knowledge of macOS and ability to provide support for Mac users. Familiarity with networking concepts, printers, and other peripherals. Excellent troubleshooting and problem-solving skills. Good communication skills and ability to support non-technical users.

Key Responsibilities: Manage, maintain and monitor all installed systems and infrastructure (on-prem and cloud). Deploy, configure, and maintain AWS services such as EC2, S3, RDS, VPC, IAM, etc. Implement and maintain security best practices and compliance standards for systems and cloud environments. Set up and manage VPNs, firewalls, and other security protocols. Administer internal systems including email, file sharing, and endpoint management tools. Perform system upgrades and patch management. Troubleshoot hardware, software, and network issues across user systems and servers. Maintain backup and disaster recovery plans for both on premises and cloud systems (including AWS Backup). Maintain documentation related to systems architecture, configurations and standard operating procedures. Provide technical support and training to users. Collaborate with development and security teams on infrastructure needs. Monitor system performance, generate reports, and recommend improvements. Troubleshoot technical issues and provide Tier 2/3 support to end users Ensure compliance with IT policies, procedures, and industry regulations (e.g., ISO, SOC2, GDPR). Strong hands-on experience with AWS services and infrastructure. Proficiency with Linux/Unix/Windows Server environments and virtualization technologies Experience with infrastructure automation tools (e.g., CloudFormation, Terraform, Ansible) is a plus. Experience with monitoring and logging tools (e.g., CloudWatch, Zabbix, Nagios). Good understanding of networking concepts (DNS, DHCP, TCP/IP, etc.), protocols, and security practices.

Job Title: IT Analyst Company: New Era Technology www.neweratech.com Location: Client Office, Bangalore (Onsite) Employment Type: Full-Time | Permanent Role with New Era Technology Work Mode: 24/7 Rotational Shifts (Including Night & Weekend Support as per schedule) Job Summary: New Era Technology is hiring dynamic IT Analysts to join our team in Bangalore. This is a full-time role where you will act as a Level 1 Technical Support Executive, managing inbound calls and ticket-based queries from internal users. Key Responsibilities: Act as the first point of contact for internal IT technical support queries via phone, tickets, or chat. Handle and resolve procedural, process, and technical issues raised by internal users. Accurately log all support requests and follow through to resolution using ticketing tools. Take ownership of reported issues and ensure effective resolution within SLAs. Escalate complex cases following the escalation path while ensuring timely follow-up. Recommend process improvements or procedural changes to enhance service delivery. Collaborate closely with the internal IT and service desk teams to ensure user satisfaction. Participate in rotational shifts including night shifts and weekends as required. Candidate Requirements: Graduate degree (Computer Science / Electronics preferred). Excellent communication skills verbal and written (English). Willingness to work in 24/7 rotational shifts including night and weekend support. Strong interpersonal skills with an ability to communicate clearly with IT and non-IT staff. Preferred Qualifications (Added Advantage): Minimum 6 months of experience in international technical support / service desk roles. Certification/training in IT support (e.g., CompTIA, Microsoft, ITIL). Familiarity with Windows OS, MS Office, ticketing systems, and remote desktop tools. Strong troubleshooting, analytical, and multi-tasking skills. Ability to work independently in high-pressure or critical situations.

Client Support Executive – English & Systems Support System Knowledge & English Fluent Speek 10am To 6pm Female Staff Apply Location Parrys Chennai Required Candidate profile Candidate must know system operations, speak fluent English, handle client queries, and support sales team with coordination and communication.

Additional Comments: Key Skills: - 15 years of experience validating Maximo systems under 21 CFR part 11 compliance under GMP practices and 2 years successful deployment of MAS 8.X and 9.X in validated Life Science Industry - 15 years of experience in EAM including implementation, system installation, customization, configuration, upgrades, patch management, integration and data migration - Experience with ABS Proprietary Tools for Data Migration and Data Archival - 15 years of Life Science International system support including NA, EMEA, APAC, EUR to install, analyze and customize wide ranges of enterprise level software systems/ interfaces to EAM/ CMMS, ERP, MRP, LIMS, MES, EHS - 10 years of expertise in MAS EAM Development, Design and Configuration using tools such as Application Designer, Database Configuration and Workflow Designer - Preferred master's degree in information science - Certifications in Manufacturing Management, IBM Certified Deployment and IBM Certified Infrastructure Deployment Professional - Maximo Asset Management - Expert in Maximo modules including Asset, PM, Job Plans, Work Order, Purchasing, Locations, Database Configuration, Inventory and Table structures - Skilled professional with MAS 9.X verification/ validation in data migration planning, extraction, translation, loading, and system execution management - Security administration responsibility for Security Role configurations, Active Directory modifications, Group and New User Management, and troubleshooting failed LDAP synchronizations - MAS systems integration and development using MIF and UI customization with Java, automation scripting, application designer and direct xml editing - Expert development on validated report development to include specifications and test scripts in BIRT and KPI's Dashboard in POWER BI - Proven track record in SDLC documentation under change management using document control tools (D2, MasterControl, ALM) - Extensive application design work incorporating Application Designer, Conditional Expression, Automation Script, Database Configuration and Escalations based on user defined requirements - SNOW systems support knowledgeable, change management in TrackWise, and application development focused on business systems data analysis, troubleshooting, security and system configuration - In-depth knowledge of Maximo database level complexities and tables ensuring CFR e-signature definitions and compliance - Managed projects, including legacy system replacement and major version change upgrades for existing enterprise systems - MAS Specialist creating and executing UAT testing, IQ/OQ/PQ/PV development, and execution in ALM - Skilled MAS systems training course development and instructional delivery Tech Skills and Software Expertise - Build and Deployed JAR, WAR, EAR packages using admin console Maximo Application Suite (MAS) Manage in Life Science industry - Maximo Enterprise Adapter (MEA) - Maximo Asset Management - Database: MS-SQL Server, DB2 and ORACLE, Middle Ware Servlets 2.0, Web Services - Excel VBA Macros and Formulas - Data Migration - Integration Development - Program GUI SQL, PL/SQL Developer, SQL Plus, Java, HTML - Project Planning - Python - RedHat OpenShift Cluster Console - Amazon Web Services (AWS) - Documentum - MainSaver, SAP PM, Blue Mountain - Maximo versions: 4.1, 5.2, 6.0, 7.1, 7.5, 7.6, 8X, 9X - MSSQL Server - Oracle DB 7, 8, 9i, 10g, 11g, 12c - Paradigm ERP - RHOS - ServiceNow - Source Control - TrackWise - ALM - Application Development - Application performance tuning - Business Process Development - Computer System Validation - Cost Analysis - Materials Management - Materials Requirement Planning/Scheduling - Power BI Report Development - PowerShell - Software Requirement Definition - Strategy/Development/Execution - Total Quality Management (TQM) - Windows Operating System - MS Office - MS Team Foundation Server (TFS) - MasterControl Required Skills Ibm Maximo,ERP,LIMS

Roles and Responsibilities: Provide first-level technical support via phone, email, or remote tools. Troubleshoot hardware, software, network, printer, and connectivity issues. Log and manage incidents and service requests using a ticketing system (e.g., ServiceNow, Jira, Remedy). Escalate unresolved issues to higher-level support teams when necessary. Install, configure, and maintain desktops, laptops, printers, and software applications. Support user account management activities (e.g., password resets, access control, Active Directory). Monitor systems and proactively identify and resolve potential issues. Maintain documentation of issues and resolutions to contribute to a knowledge base. Follow ITIL processes for incident, request, and change management. Ensure high levels of customer satisfaction through professional and timely responses.

We are seeking a dynamic and experienced Administrative Manager to lead our administrative team at Homesfy Realty Ltd. As the Administrative Manager, you will be responsible for overseeing all administrative functions within the organization, ensuring efficiency, productivity, and exceptional service delivery. This role requires strong leadership skills, strategic thinking, and the ability to effectively manage multiple tasks and priorities in a fast-paced environment. Responsibilities: - - Develop and implement administrative policies, procedures, and systems to streamline operations and enhance productivity. - Lead, mentor, and supervise administrative staff, providing guidance, support, and training as needed. - Manage the recruitment, hiring, and onboarding process for new administrative team members. - Oversee day-to-day administrative activities, including office management, scheduling, and correspondence. - Coordinate with department heads to ensure seamless communication and collaboration across teams. - Monitor and evaluate administrative processes and workflows, identifying areas for improvement and implementing solutions. - Manage office budgets, expenses, and vendor relationships to ensure cost-effective operations. - Act as a liaison between management and staff, addressing employee concerns and facilitating effective communication. - Implement and maintain office technology systems and software to support administrative functions. - Ensure compliance with company policies, procedures, and regulatory requirements.

Position Overview: We are seeking a dynamic and experienced Administrative Manager to lead our administrative team at Homesfy Realty Ltd. As the Administrative Manager, you will be responsible for overseeing all administrative functions within the organization, ensuring efficiency, productivity, and exceptional service delivery. This role requires strong leadership skills, strategic thinking, and the ability to effectively manage multiple tasks and priorities in a fast-paced environment. Responsibilities: - - Develop and implement administrative policies, procedures, and systems to streamline operations and enhance productivity. - Lead, mentor, and supervise administrative staff, providing guidance, support, and training as needed. - Manage the recruitment, hiring, and onboarding process for new administrative team members. - Oversee day-to-day administrative activities, including office management, scheduling, and correspondence. - Coordinate with department heads to ensure seamless communication and collaboration across teams. - Monitor and evaluate administrative processes and workflows, identifying areas for improvement and implementing solutions. - Manage office budgets, expenses, and vendor relationships to ensure cost-effective operations. - Act as a liaison between management and staff, addressing employee concerns and facilitating effective communication. - Implement and maintain office technology systems and software to support administrative functions. - Ensure compliance with company policies, procedures, and regulatory requirements.

Configure desktop and laptop Address user tickets regarding hardware, software and networking Walk customers through installing applications and computer peripherals Networking Concepts Basic server Knowledge Switches and Routers Microsoft outlook Required Candidate profile Knowledge of network security practices and anti-virus programs Excellent problem solving and multitasking skills Knowledge in DNS,DHCP Active Directory 2014 to 2024 batch can apply Any graduates

NO CAREER GAPS - DO NOT APPLY ON NAUKRI WApp CV: 888-464-3032 Call: 022-4614-1600 -- 3 - 4 yrs Exp in Desktop Support + AD + O365 Admin Night Shift SCCM, RMM Tools Office 365 Admin Center Windows Active Directory Outlook, VPN Excellent Spoken English Required Candidate profile Excellent Spoken English 3-5 Years in Desktop Support & System Admin Exp Permanent WFH No Career Gaps ** Must have laptop & Wi-fi Night Shift Graduate WApp: 888-464-3032 Call: 022-4614-1600