229 System Support Jobs - Page 5

We are looking for a dynamic and motivated female Trainee _ IT officer (fresher) to join our ship management company based in Mumbai. The ideal candidate should be a recent graduate in BE/BSc (IT/Computer Science) from a reputed institute, eager to build a career in the maritime and shipping IT domain. Key Responsibilities : Provide technical support to end-users for hardware, software, and network-related issues. Assist in the installation, configuration , and maintenance of desktops, laptops, printers, and other IT equipment. Help in maintaining IT inventory records and asset tracking. Monitor and support basic network and connectivity issues (LAN/Wi-Fi/printers). Support with routine software updates, patches , and basic troubleshooting . Assist in creating and maintaining user accounts , email configuration, and access permissions. Log and track IT helpdesk tickets and ensure timely resolution. Support the IT team in system documentation , filing, and internal audits. Coordinate with vendors for repairs and replacements under warranty or AMC. Maintain confidentiality and data security protocols as per company policies. Required Qualifications & Skills : BE/BSc in IT or Computer Science from a reputed college (2024/2025 pass-out preferred). Strong fundamentals in computer hardware, operating systems, and networking basics . Good communication skills in English (written and verbal). Basic knowledge of Microsoft Office and Windows environment. Willingness to learn and work in a structured, maritime industry environment . Ability to work in a team and handle multiple tasks simultaneously. Only female candidates will be considered for this role as per team diversity goals.

PF Is Mandatory (Provindnt Fund- PF) JD: 1)Engineers with 1-3 years experience in managing IT devices like laptops, desktops, printers, scanners, smartphones 24*7 support 2)Experience of installing & managing latest Windows operating systems (Windows 10, Windows 7, earlier versions) and other applications like MS Outlook, MS Office, Latest Internet browsers, Anti-virus etc3)Adept at resolving technical issues (software) over phone or remotely4)Reasonably good understanding of local area networks (LAN), TCP/IP and DNS concepts5)Knowledge of monitoring and ticketing tools/applications 6)Good customer facing qualities (pleasing disposition, service oriented, timely communications/updates, objective reporting, maintaining records/data etc.)7)Willing to move to next level in IT Services (e.g. server management, IMS etc.) 8)Good Communication skills Note: PF Is Mandatory (Provindnt Fund- PF)

Paperchase is seeking a dedicated and proactive System Administrator / Network Engineer to join our IT team in Ahmedabad. This role is ideal for a technically sound individual who thrives in a dynamic environment, demonstrates strong communication skills, and takes ownership of tasks with a strong sense of accountability. The ideal candidate should have a customer-centric mindset and be open to continuous learning. Key Responsibilities: Monitor, maintain, and troubleshoot internal networks, systems, and servers to ensure optimal performance and uptime. Provide L1/L2 support for IT issues across offices in different time zones. Manage user access, permissions, and system security across multiple platforms. Respond to and resolve technical support queries from internal users with a focus on excellent customer service. Assist in the setup, configuration, and maintenance of hardware, software, firewalls, routers, switches, and VPNs. Maintain documentation for processes, procedures, and network diagrams. Work collaboratively with global IT and operations teams to implement system updates and improvements. Participate in system upgrades, patch management, and data backups/restoration tasks. Support onboarding and offboarding processes for employees from a systems perspective. Ensure timely escalation of issues and follow-through until resolution. Requirements: Bachelors degree in Computer Science, Information Technology, or a related field. 3-8 years of experience in a system administration or network support role. Strong communication skills (written and verbal) in English. Sound knowledge of networking protocols, operating systems (Windows/Linux), and remote troubleshooting tools. Familiarity with cloud platforms (e.g., Microsoft 365, Azure) is a plus. Ability to work in rotational shifts (including nights and weekends). Quick learner with a willingness to adapt to new technologies and processes. Strong sense of responsibility and accountability for tasks and deliverables. Preferred Attributes: Certifications such as CompTIA Network+, Microsoft Certified: Azure Fundamentals, or CCNA. Customer-first approach with strong problem-solving and interpersonal skills. Ability to work independently and as part of a team.

Amazon.in team is looking for a smart, enthusiastic, hard-working, and creative candidate to join the Marketplace Trust team as an Process Specialist. The successful candidate will be a proactive problem solver, have an extremely high level of customer focus and a passion for decision making that helps enable & drive compliance. As a Process Specialist in the Marketplace Trust team, you will be responsible for conducting regular audits, act as the primary interface for Sellers, collecting the required information & documentation and conducting the relevant audits. You will have the opportunity to utilize data and develop creative processes to improve your team s performance. You will directly work with product management and business teams to drive audits, develop scale-able, long-term solutions which will have a significant impact on Marketplace. This is a chance to work in an innovative team, participating in operational excellence, system support, process and design that span the entire company. The ideal candidate will have ability to deliver results under time constraints, execute repeatable processes and have good communication skills. Operating in a rapidly changing environment will require the candidate to be comfortable dealing with ambiguous, new and challenging situations. Role and Responsibilities: Conduct regular investigations and audits to determine adherence to defined processes Communicate effectively via email and/or telephone with our customer base sellers, merchants and internal customers. Drive Process standardization by defining and implementing SOPs for various processes and implement a controlled process change mechanism. Consistently achieve/exceed weekly productivity and quality standards. Participate in ad hoc projects/assignments as necessary. A day in the life Role and Responsibilities: Conduct regular investigations and audits to determine compliance to defined processes Communicate effectively via email and/or telephone with our customer base sellers, merchants and internal customers. Drive Process standardization by defining and implementing SOPs for various processes and implement a controlled process change mechanism. Consistently achieve/exceed weekly productivity and quality standards. Participate in ad hoc projects/assignments as necessary. About the team Amazon.in team is looking for a smart, enthusiastic, hard-working, and creative candidate to join the Marketplace Trust team as an Process Specialist. The successful candidate will be a proactive problem solver, have an extremely high level of customer focus and a passion for decision making that helps enable & drive compliance. As a Process Specialist in the Marketplace Trust team, you will be responsible for conducting regular audits, act as the primary interface for Sellers, collecting the required information & documentation and conducting the relevant audits. You will have the opportunity to utilize data and develop creative processes to improve your team s performance. You will directly work with program management and business teams to drive audits, develop scale-able, long-term solutions which will have a significant impact on Marketplace. This is a chance to work in an innovative team, participating in operational excellence, system support, process and design that span the entire company. The ideal candidate will have ability to deliver results under time constraints, execute repeatable processes and have good communication skills and also deal with seller call downs on a daily basis to drive business goals. Operating in a rapidly changing environment will require the candidate to be comfortable dealing with ambiguous, new and challenging situations. Bachelors degree Bachelors degree in engineering, commerce, business administration or equivalent 2+ years of sales experience

Install, configure, and maintain physical and virtual servers (Windows/Linux). Patch systems and apply updates regularly to minimise vulnerabilities, backup, and integrity. Track and manage hardware/software inventory and asset life cycle. Required Candidate profile Proficiency with Windows & Linux server administration Knowledge of firewalls, routers, and switches (Cisco, etc) IT infrastructure control implementation related to information security procedures.

NO CAREER GAPS - DO NOT APPLY ON NAUKRI WApp CV: 888-464-3032 Call: 022-4614-1600 -- 3 - 4 yrs Exp in Desktop Support + AD + O365 Admin Night Shift SCCM, RMM Tools Office 365 Admin Center Windows Active Directory Outlook, VPN Excellent Spoken English Required Candidate profile Excellent Spoken English 3-5 Years in Desktop Support & System Admin Exp Permanent WFH No Career Gaps ** Must have laptop & Wi-fi Night Shift Graduate WApp: 888-464-3032 Call: 022-4614-1600

NO CAREER GAPS - DO NOT APPLY ON NAUKRI WApp CV: 888-464-3032 Call: 022-4614-1600 -- 3 - 4 yrs Exp in Desktop Support + AD + O365 Admin Night Shift SCCM, RMM Tools Office 365 Admin Center Windows Active Directory Outlook, VPN Excellent Spoken English Required Candidate profile Excellent Spoken English 3-5 Years in Desktop Support & System Admin Exp Permanent WFH No Career Gaps ** Must have laptop & Wi-fi Night Shift Graduate WApp: 888-464-3032 Call: 022-4614-1600

NO CAREER GAPS - DO NOT APPLY ON NAUKRI WApp CV: 888-464-3032 Call: 022-4614-1600 -- 3 - 4 yrs Exp in Desktop Support + AD + O365 Admin Night Shift SCCM, RMM Tools Office 365 Admin Center Windows Active Directory Outlook, VPN Excellent Spoken English Required Candidate profile Excellent Spoken English 3-5 Years in Desktop Support & System Admin Exp Permanent WFH No Career Gaps ** Must have laptop & Wi-fi Night Shift Graduate WApp: 888-464-3032 Call: 022-4614-1600

NO CAREER GAPS - DO NOT APPLY ON NAUKRI WApp CV: 888-464-3032 Call: 022-4614-1600 -- 3 - 4 yrs Exp in Desktop Support + AD + O365 Admin Night Shift SCCM, RMM Tools Office 365 Admin Center Windows Active Directory Outlook, VPN Excellent Spoken English Required Candidate profile Excellent Spoken English 3-5 Years in Desktop Support & System Admin Exp Permanent WFH No Career Gaps ** Must have laptop & Wi-fi Night Shift Graduate WApp: 888-464-3032 Call: 022-4614-1600

Role & responsibilities Collaborate with educational institutions and internal stakeholders to gather, analyze, and document business processes and system requirements. Define clear project objectives, scope, and deliverables in alignment with business goals. Conduct training sessions and provide ongoing user support during and after system deployment. Monitor project milestones and progress using appropriate tools; ensure timely escalation of risks and issues. Prepare project reports and dashboards for internal review and client communication. Continuously identify opportunities to improve project efficiency and delivery processes. Prepare detailed documentation including business rules, data models, system workflows, and SOPs. Coordinate with development, testing, and design teams to ensure accurate and timely implementation of requirements. Lead User Acceptance Testing (UAT) by working closely with users to validate functionality against requirements. Preferred candidate profile Good ommunication and stakeholder management skills. Problem-solving and decision-making abilities. Ability to handle multiple projects and meet deadlines. Proactive, self-motivated, and detail-oriented.

What is the work? Handling user issue throughout the day (Like: Laptop, Desktop, VPN, RDP, SVN, M365 etc). Handling user issue related to Web sites, Firewall, Cloud VM's and FTP. Windows, Mac mini and mac laptop system configuration , installation and ios update, taking backup through time machine , check hardware issue, clone of hard disk. Software support i.e. installing/updating softwares e.g. Microsoft & Mobile application tools, ubantu and linux system configuration, installations, etc. Printer installation and configuration. FTP connection handling, skype support, Outlook support , VPN windows support. Firewall and proxy server handling e.g. configuration, backup and restoring backup, creating rules, url blocking, filtering, etc. Network monitoring e.g. identifying network loop, VLAN configuration, LAN cable punching , IO panel punching , LAN testing, etc. Coordination with all hardware related vendors. Monitoring/Controlling of all IT related devices of organization on regular basis. Monitoring VMs, HDD utilization and health on physical servers. Handling ISP's, Routers and switches. Handling Active directory server, Exchange server and M365. Asset/Device management.

Enphase is introducing a new technology called Ensemble which allows seamless operation of energy resources such as inverters, storage systems, and loads to operate in a microgrid environment whether connected to a grid or not. This technology allows us to meet predefined Quality of Service specification and Economic objectives. The Global System Support Center is central point of contact for all regional Field/Customer support teams to resolve the system related issues in Systems Business Unit. We work closely with all regional customer support and field application engineers. As Global System Support Engineer , you will act as bridge between Customer support and HW/SW/FW Engineering teams. You will be involved in various debugging field system issues of Ensemble grid agnostic system from NPI through EOL to ensure Enphase products meet the highest quality standards in the industry. Key Responsibilities Drive customer escalations on the products/system related issues, and work with cross-functional team to define the containment solutions and final resolutions, also provide timely updates to the management Provide technical/engineering support for customer support teams to resolve the customer issues Collect and analyze the logs from customer sites and apply known fixes for SW/HW/FW issues. Report and track the SW / HW /FW issues in the appropriate internal projects. Work with Product management/Program management teams to ensure that all critical field related SW/FW issues are addressed in the new SW/FW releases Use internal tools and database queries to diagnose the customer problems. Create and maintain internal tools to automate the troubleshooting procedures, upgrade SW/FW, collecting failure information and monitor the performance of the customer systems Support Field team to identify the defective hardware and co-ordinate with failure analysis team to find the root cause and implement the corrective actions Provide subject matter expertise to regional field teams in resolving customer issues Actively communicate to Field team about the known issues and containment solutions Qualifications Minimum Qualifications M.Tech/M.S/B.Tech in Electrical/Electronics/Power systems 5-10 years of experience in product support, new product rollout and driving customer escalations Knowledge on Power systems, Power Electronic devices and Embedded systems Excellent verbal and written communication skills, including information consolidation and presentation Should have a can do attitude and team player in cross-functional environment Proactive, flexible, and innovative mindset with analytical problem-solving skills, demonstrating strong ownership Highly organized, able to multi-task, the ability to work individually, within a team and with other groups Preferred Qualifications Previous experience as application/technical support engineer or project manager Experience with product development life cycle and software release processes is highly desired

Responsibilities: Client support and software installations AMC & license management Internal IT support Experience & Skills: 1-2 years of experience in an IT support or systems administration role Strong communication and interpersonal skills Health insurance Annual bonus

Dear Candidate, We are hiring an IT Systems Engineer to manage and support enterprise infrastructure, ensuring optimal performance, scalability, and security of IT systems. Key Responsibilities: Install, configure, and maintain servers, networks, and endpoints. Monitor system health and respond to outages or anomalies. Perform upgrades, patch management, and system backups. Enforce security standards and policies across IT assets. Collaborate with other IT teams for project deployments. Required Skills & Qualifications: Experience with Windows/Linux system administration. Strong knowledge of networking (TCP/IP, DNS, DHCP). Familiarity with virtualization (VMware, Hyper-V) and storage systems. Good understanding of security practices and troubleshooting tools. Soft Skills: Strong troubleshooting and problem-solving skills. Ability to work independently and in a team. Excellent communication and documentation skills. Note: If interested, please share your updated resume and preferred time for a discussion. If shortlisted, our HR team will contact you. Srinivasa Reddy Kandi Delivery Manager Integra Technologies

Dear Candidate, We are looking for a Cloud Support Engineer to provide technical support for cloud-based infrastructure and applications across various environments. Key Responsibilities: Troubleshoot and resolve cloud infrastructure issues (AWS, Azure, GCP). Monitor system performance, security, and availability. Respond to incidents and service requests per SLAs. Assist in deployment, backup, and disaster recovery operations. Document knowledge base articles and solutions. Required Skills & Qualifications: Proficiency in cloud platforms (AWS, Azure, or GCP). Strong knowledge of networking, Linux/Windows administration, and virtualization. Familiarity with monitoring tools (CloudWatch, Datadog, etc.). Scripting skills in Bash, PowerShell, or Python. Soft Skills: Strong troubleshooting and problem-solving skills. Ability to work independently and in a team. Excellent communication and documentation skills. Note: If interested, please share your updated resume and preferred time for a discussion. If shortlisted, our HR team will contact you. Srinivasa Reddy Kandi Delivery Manager Integra Technologies

Location: Head Office, Lower Parel, Mumbai Company: Nandivardhan Group Experience Required: Max 3 years of experience Industry: Real Estate Reporting To: Sr. Manager Website Link: https://nandivardhan.com/ Working Days: 6 Days working (Alternate Saturdays & All Sundays Off) Qualification: B.E. / B.Tech in Information Technology, Computer Science, or related field Objective: We are looking for a proactive and technically sound IT Executive to manage our in-house IT operations. The ideal candidate will be responsible for providing technical support, maintaining hardware and software systems, ensuring network security, and managing IT infrastructure at the Head Office. The role requires a hands-on professional who can handle day-to-day IT tasks efficiently and contribute to the companys overall digital infrastructure. Key Responsibilities: IT Support & Troubleshooting: Provide first-line support for all hardware and software-related issues across the office. Diagnose and resolve system/network issues, printer configurations, and email/client problems. Install, configure, and update computer hardware, operating systems, and applications. Network & Infrastructure Management: Monitor and maintain local area networks (LAN), Wi-Fi, routers, and switches. Ensure internet connectivity and troubleshoot network downtimes or slow performance. Manage VPN and remote access configurations for remote employees. Hardware & Asset Management: Maintain inventory of IT assets, ensure tagging and tracking of hardware. Coordinate procurement, installation, and disposal of hardware and peripherals. Maintain logs of IT equipment issuance and returns. Software & Systems Management: Manage software licenses and ensure compliance with licensing agreements. Support implementation and maintenance of internal tools such as G Suite, Microsoft Office, Antivirus, etc. Coordinate with third-party vendors for maintenance and AMC (Annual Maintenance Contracts). Security & Data Backup: Implement and maintain data backup strategies and disaster recovery procedures. Monitor system security, antivirus updates, and firewall configuration. Ensure all systems comply with organizational security policies. Coordination & Documentation: Liaise with external vendors for escalated technical issues and procurement. Document IT policies, SOPs, and user manuals. Assist with onboarding and offboarding processes from an IT perspective. Key Skills & Competencies: Strong knowledge of Windows OS, network configuration, and hardware troubleshooting. Experience with IT helpdesk tools and ticketing systems. Good understanding of networking devices (routers, switches, firewalls). Familiarity with cloud platforms, email hosting, and backup solutions. Excellent problem-solving skills and ability to work independently. Good communication and interpersonal skills.

Location Pune, Bangalore : ITIL/ITSM, SQL, ETL/EDM, Kafka. Not Ready to Apply Join our talent pool and we'll reach out when a job fits your skills.

Greetings from KVC CONSULTANTS LTD. We are looking for people 2 year+ Tech Support Experience in Hyderabad *Kindly note this a work from office role with job location in hyderabad Profile - Technical Support Executive Job locatio n - Hyderabad Qualification * Graduates * Good Verbal --- communication skills in English *2 year International Technical support Experience Salary - Upto 6.5 Lpa Working days -5 (Rotational Shifts)-2 days rotational off To get your Telephonic Interviews scheduled, kindly reach out to our expert HR.'s *Surbhi 788029229 *Khushi 7869457739 *Ayush 8109195240 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards Prajit Grover H.R Team KVC CONSULTANTS LTD.

Hi, Greetings from Gembrill technologies!!! We are hiring IT Infrastructure Support professionals for our esteemed organization. Kindly find the job description below: About the Role: We're looking for a proactive and detail-oriented IT System Administrator to join our growing team. In this role, youll be responsible for maintaining and supporting our organizations IT infrastructure ensuring our systems, hardware, and networks run smoothly and securely. Key Responsibilities: As an IT System Administrator, you will: Install, configure, and maintain software, hardware, and peripheral devices Set up and troubleshoot Windows-based workstations including: Operating system installation and upgrades IP and email configuration Antivirus, printer, and scanner installations Basic DNS and DHCP setup Manage and monitor LAN/WAN networks for optimal performance and uptime Ensure system integrity through regular monitoring, updates, and maintenance Implement and manage security protocols such as access control, backups, and firewalls Maintain accurate documentation for IT assets, systems, and policies Oversee IT infrastructure including electrical and electronic systems (UPS, generator, access control systems) What Were Looking For: 1–3 years of proven experience in IT system administration Hands-on experience with deploying and configuring laptops/desktops Strong knowledge of Windows OS and related tools Solid understanding of network configuration and patch management Good verbal and written communication skills in English Ability to work independently and resolve technical issues efficiently Walk-in dates: 6th June 2025 to 13th June 2025-Except Saturday and Sunday Venue: No.1, Nathamuni Street, T. Nagar, Chennai-600017 Landmark: Behind Murugan Idli Shop in GN Chetty Road Contact Person: Lavanya Phone: 9940066935

Role & responsibilities Desktop Support Engineer Desktop L1 Experience Deskside L1 support Hardware & Software Desktop and System End to End Support Installing the Windows & other oS Very Good Communication skills

Job Overview: The IT Support Engineer is the first point of contact for end-users seeking technical assistance. This role is responsible for providing basic technical support, troubleshooting common IT issues, and escalating complex problems to higher-level support teams. The Support Engineer plays a crucial role in ensuring smooth operations of the Plant IT infrastructure & Applications. This position requires excellent communication and problem-solving skills, a strong customer service orientation, and a foundational understanding of IT Infrastructure and applications concepts. Responsibilities: First Point of Contact: Serve as the initial point of contact for IT-related queries, incidents, and service requests received email, ticketing system, or in person. Ticket Management Logging, categorizing, and escalating unresolved issues to higher support levels (L2/L3) teams in a timely and efficient manner, providing all relevant information gathered. Production Environment : Troubleshoot and resolve complex issues related to production applications, end-user services, collaborating with application development and infrastructure teams as needed. User Account Management: Perform basic user account management tasks such as password resets, unlocking accounts following established procedures. Hardware and Software Inventory: Assist with maintaining an accurate inventory of IT hardware and software, Office license type. Basic IT Maintenance: Perform basic IT maintenance tasks as directed, such as running updates or cleaning equipment. Basic Troubleshooting: Provide first-level technical support and troubleshoot common issues related to: Desktop and laptop hardware (e.g., booting issues, peripherals, basic maintenance) a) Hardware troubleshooting b) Call logging to OEM c) System health checkup Network connectivity (basic Wi-Fi and wired connection problems). Software applications (basic usage questions, common error messages). Office 365 a) Install and troubleshoot Office 365 issues b) Account setup, password reset, and general trouble shooting Printer management: a) Troubleshoot and manage service calls for printers & copiers locally and remotely Technical Skills: Basic understanding of computer hardware, software, and networking concepts. Understanding of Plant based applications ( SAP, QR, Barcode, Scada etc..) Ensure all the Plant applications are running as per committed SLA’s without any outages. Diagnosing faults and investigating equipment / application breakdowns Advising on equipment upgrades or replacements based on its current condition and operational requirements Planning and scheduling planned and unplanned maintenance work Monitoring IT inventory equipment and placing orders when necessary Documenting all maintenance and repair work for record-keeping and future reference Experience with ticketing systems. Adherence to Policies: Follow all IT policies, procedures, and security protocols. Communication: Communicate effectively with end-users regarding the status of their requests and resolutions. Soft Skills: Excellent communication skills (verbal and written). Strong customer service orientation with a focus on empathy and patience. Good problem-solving and analytical skills. Ability to follow instructions and procedures. Ability to work independently and as part of a team. Attention to detail and accuracy. Adaptability and willingness to learn new technologies.

Configure desktop and laptop Active Directory user management and basic knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Required Candidate profile Knowledge of network troubleshooting, Ethernet and IP configuration Networking Concepts Basic server Knowledge Excellent problem solving and multitasking skills 2014 - 2024 batch Male candidates only

- Provide technical support for computer hardware, software, and network issues - Troubleshoot and resolve technical problems via phone, email, or in-person - Install, configure, and maintain computer systems, software, and peripherals

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : EPIC Systems Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and resolving any technical glitches that may arise. Your expertise in EPIC Systems and problem-solving skills will be instrumental in maintaining the efficiency and reliability of the systems. Roles & Responsibilities: Epic Analyst will provide primary support for their designated application/module. Take on more advanced issues that arise during the project for their application area and will take on more complex tasks with respect to system configuration, testing and administration. Provide on-going system support and maintenance based on support roster Respond in a timely manner to system issues and requests Conduct investigation, assessment, evaluation and deliver solutions and fixes to resolve system issues. Handle and deliver Service Request / Change Request / New Builds Perform system monitoring, such as error queues, alerts, batch jobs, etc and execute the required actions or SOPs Perform/support regular / periodic system patch, maintenance and verification. Perform/support the planned system upgrade work, cutover to production and post cutover support and stabilization Perform/support the work required to comply with audit and security requirements. Require to overlap with client business or office hours Comply with Compliance requirements as mandated by the project Professional & Technical Skills:- Must To Have Skills:Certified in epic modules (RWB,Epic Care link,Haiku,Healthy Planet,Mychart,Rover,Willow ambulatory,Cogito, Ambulatory, Clindoc, Orders, ASAP, RPB, RHB, HIM Identity,HIM ROI, HIM DT, Cadence, Prelude, GC, Optime, Anesthesia, Beacon, Willow Imp, Cupid, Pheonix, Radiant, Beaker AP, Beaker CP, Bridges, Clarity, Radar, RWB)- Experience in troubleshooting and resolving application issues. Additional Information:- The candidate should have a minimum of 5 years of experience in EPIC Systems.- This position is based at our Bengaluru office.- work from office is mandatory for all working days- A 15 years full time education is required. Qualifications 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : EPIC Systems Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and resolving any technical glitches that may arise. Your expertise in EPIC Systems and problem-solving skills will be instrumental in maintaining the efficiency and reliability of the systems. Roles & Responsibilities: Epic Analyst will provide primary support for their designated application/module. Take on more advanced issues that arise during the project for their application area and will take on more complex tasks with respect to system configuration, testing and administration. Provide on-going system support and maintenance based on support roster Respond in a timely manner to system issues and requests Conduct investigation, assessment, evaluation and deliver solutions and fixes to resolve system issues. Handle and deliver Service Request / Change Request / New Builds Perform system monitoring, such as error queues, alerts, batch jobs, etc and execute the required actions or SOPs Perform/support regular / periodic system patch, maintenance and verification. Perform/support the planned system upgrade work, cutover to production and post cutover support and stabilization Perform/support the work required to comply with audit and security requirements. Require to overlap with client business or office hours Comply with Compliance requirements as mandated by the project Professional & Technical Skills: Must To Have Skills:Certified in epic modules (RWB,Epic Care link,Haiku,Healthy Planet,Mychart,Rover,Willow ambulatory,Cogito, Ambulatory, Clindoc, Orders, ASAP, RPB, RHB, HIM Identity,HIM ROI, HIM DT, Cadence, Prelude, GC, Optime, Anesthesia, Beacon, Willow Imp, Cupid, Pheonix, Radiant, Beaker AP, Beaker CP, Bridges, Clarity, Radar, RWB) Experience in troubleshooting and resolving application issues. Additional Information: The candidate should have a minimum of 5 years of experience in EPIC Systems. This position is based at our Hyderabad office. work from office is mandatory for all working days A 15 years full time education is required. Qualifications 15 years full time education