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3.0 - 5.0 years

3 - 5 Lacs

Mumbai, Bandra Kurla Complex

Hybrid

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Office 365 Administration: Manage and maintain the Office 365 environment, including Exchange Online, SharePoint, Teams, OneDrive, and related services. Administer user accounts, groups, licenses, and permissions across the organization. Implement and enforce security policies, including MFA, DLP, and conditional access. Monitor system health and performance, resolving issues to ensure uptime and reliability. Configure and manage email flow rules and spam filters to maintain email security and compliance. Perform backups and recovery of Office 365 data using native tools or third-party solutions. Ensure compliance with organizational policies and regulatory requirements. User and Policy Management: Create, modify, and delete user accounts, mailboxes, and shared mailboxes as needed. Develop, document, and enforce policies for user account management and usage of Office 365 services. Provide training and documentation for end-users on best practices for Office 365 tools. Desktop Support: Respond to and resolve Level 1/Level 2 support tickets related to hardware, software, and Office 365 issues. Set up, troubleshoot, and maintain desktop and laptop systems, including OS installation and updates. Install, configure, and maintain software applications used across the organization. Provide remote and in-person technical support to end-users, ensuring prompt resolution of issues. Assist with IT asset management, including hardware inventory and software licensing. Collaboration and Communication: Work closely with IT teams to implement and maintain integrations with Office 365 services. Coordinate with vendors for advanced troubleshooting and product-related issues.

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6.0 - 9.0 years

3 - 6 Lacs

Telangana

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Job Responsibilities Responsible for production system integrity and production system readiness of systems under the Digital Platform System team. Perform L2 support and troubleshooting for production incidents and critical system interface through Workflow and Automation systems. Support the Incident Manager in ensuring preventive and detective measures of applications are identified and implemented with provision of root cause analysis. Support the IT Planner in meeting project objective and perform production transition for new system launch and system change request. Propose improvement for systems based on identified process gaps. Collaborating with business users and stakeholders to understand their requirements and providing technical solutions or workarounds to meet their needs. Standardize processes through developing implementation, integration, and documentation in accordance to set standards. Identify and propose suitable processes for automation and implementation. Lead and coordinate projects (project support and change request). Provide analytical support and execute requirement analysis to support system enhancement, fixes, and emergency application changes deployment. Highlight and escalates risk issues to relevant parties in a timely manner. Participate in system restoration for Disaster Recovery exercises. Coordinate regular meetings for issues resolution with developers. Perform other duties as and when assigned. Job Requirements Diploma / Degree in Computer Science or Information Technology. Min. 5 years of work experience in the Application or System Support function, preferably in a bank or financial institution. Possess hands-on experience in supporting .NET applications, Workflow and Automation systems. Experience in Enterprise Application support environment with interaction to multiple function (developer, infrastructure and service desk) and business users. Possess functional knowledge of Digitalization systems (such as Customer on boarding, Funding Charges, Data Management). Possess FinIQ technical and functional knowledge will be an advantage. Possess Private Wealth support experience will be an advantage. Possess account receivable support experience is a plus. Possess technical knowledge on Application hosted in both Windows and LINUX, able to perform database query (SQL Server, ORACLE) and handling application services under Windows Services and LINUX application services. Possess good understanding and competency in scripting (such as DOS, UNIX or VBA). Possess self-motivated and driven work ethnic to ensure high quality work in a timely manner. Possess collaborative team player working style with demonstration of presentable interpersonal skills. Excellent communication, interpersonal and presentation skills. Demonstrate a strong sense of accountability and ownership of results. Demonstrate sound judgment in reviewing problems and making recommendations / decisions

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0.0 - 3.0 years

2 - 7 Lacs

Punjab Mohali

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IT infrastructure support. Only who can work in the evening 6 to Morning 3 willing to work only can apply. Required Candidate profile 0 to 3 years experience in IT infrastructure support can apply. No IT software development is not required. Only if you interested in working IT infrastructure support apply it.

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4.0 - 6.0 years

0 - 0 Lacs

Kozhikode

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Role & responsibilities Install, configure, and troubleshoot Windows/Linux/mac os. To provide support for desktop, laptops, servers, thin clients, tablets, printers, attendance devices, all other IT related hardware. Install and configure enterprise software applications. Monitor system performance and ensure system availability and reliability. Perform regular updates, patches, and security configurations. Manage system, database backup & disaster recovery strategies. Configure and maintain LAN, WAN, VPN, and firewall security. Troubleshoot network connectivity issues. Monitor and optimize network performance. Implement and maintain security policies, including antivirus & access controls. Conduct regular Branch IT audits and actions with TAT. Ensure compliance with industry standards and data protection regulations. Provide technical support to employees for hardware, software, and network-related issues. Manage user accounts, permissions, and access rights. IT inventory Management, documentation and training materials for end-users. IT infrastructure Deployment and maintenance. Coordination with Vendors for warranty, AMC and other IT related support.

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3.0 - 5.0 years

2 - 5 Lacs

Ahmedabad

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System & Network Administrator Experience : 45 Years Job Summary We are looking for a skilled and experienced System & Network Administrator to maintain, support, and enhance our IT infrastructure. The ideal candidate will be responsible for managing servers, networks, user systems, and security frameworks to ensure seamless operations and high system availability. Key Responsibilities System Administration Install, configure, and maintain Windows/Linux servers and desktop systems. Manage Active Directory, DNS, DHCP, Group Policy, and Office 365 environments. Perform regular system upgrades, patch management, and data backups. Monitor system performance, troubleshoot issues, and optimize efficiency. Implement and maintain IT security measures including antivirus, endpoint protection, and access controls. Create and maintain technical documentation for systems and procedures. Network Administration Administer LAN, WAN, VPN, and firewall infrastructure. Configure and manage switches, routers, and firewalls (Cisco, Fortinet, SonicWall). Monitor network traffic and performance, ensuring uptime and reliability. Set up and manage remote access solutions and wireless networks. Ensure secure network architecture with appropriate segmentation and monitoring tools. Support VoIP, video conferencing, and bandwidth management systems. Required Skills & Competencies Solid experience in both Windows and Linux server environments. Strong understanding of networking protocols: TCP/IP, VLAN, VPN, DNS, DHCP. Experience with network and system monitoring tools (e.g., PRTG, SolarWinds, Zabbix). Familiar with virtualization (VMware, Hyper-V) and cloud environments (Azure/AWS basics). Proficiency in scripting (PowerShell, Bash) for automation. Excellent problem-solving skills and ability to work independently. Qualifications Bachelor’s degree in Computer Science, Information Technology, or related field. 4–5 years of proven experience in combined system and network administration roles. Relevant certifications preferred: MCSE, MCSA, CCNA, CCNP, RHCE, CompTIA Network+ .

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1.0 - 2.0 years

4 - 7 Lacs

Chennai

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Job Requirements: - Proficient in Hardware & Software, Windows Server (2022), Windows 7/10/11. - Skilled in Active Directory tasks such as account management and password resets. - Collaboration with IT team to oversee network infrastructure. - Provision of end-user technical support, promptly resolving hardware and software issues. - Assistance in server installation, configuration, and maintenance. - Resolution of Configuration and Wi-Fi issues in Unifi. - Implementation of security protocols for data protection and compliance. - Contribution to IT projects and upgrades. - Monitoring system performance for optimal efficiency. - Documentation of system configurations and troubleshooting procedures for team knowledge sharing. - Asset Management.

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0.0 years

1 - 3 Lacs

Chennai

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Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Hardware and Networking Troubleshooting Microsoft outlook Knowledge in DNS,DHCP Active Directory Networking Concepts Required Candidate profile Configure desktop and laptop Excellent problem solving and multitasking skills Hands-on experience in MS-Outlook configuration & Troubleshooting Switches and Routers 2014 to 2024 batch Male candidates

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0.0 - 2.0 years

2 - 3 Lacs

Gurugram

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Location : Gurgaon Company : Max@Home (Max Healthcare) Job Description We are looking for a proactive and detail-oriented IT Executive to join our team at Max@Home. The ideal candidate should have a solid foundation in IT infrastructure, hardware troubleshooting, basic networking, and inventory management. Key Responsibilities Provide day-to-day technical support to internal users for hardware, software, and networking issues. Troubleshoot and resolve problems related to desktops, laptops, printers, scanners, routers, and other IT equipment. Perform system installations, upgrades, configurations, and routine maintenance. Ensure smooth operation of LAN, WAN, and internet connectivity across the office. Maintain asset records and manage IT inventory, including hardware, software, and licenses. Coordinate with vendors for hardware repairs and procurement. Support end-user onboarding/offboarding activities (e.g., system setup, email configuration, access provisioning). Maintain documentation of IT processes, asset allocation, and issue resolutions. Ensure data backups and adherence to IT security protocols. Provide remote IT support to field and homecare teams as needed. Required Skills & Qualifications Bachelors degree or diploma in IT, Computer Science, or related field. 1-3 years of experience in IT support or system administration. Basic knowledge of networking (LAN/WAN, IP addressing, routers, switches). Hands-on experience with desktop/laptop hardware and troubleshooting. Familiarity with Windows OS, MS Office, and basic system utilities. Knowledge of IT inventory management tools or Excel. Good communication and problem-solving skills. Ability to work independently and support remote users. Interested candidates can share their profiles at attul.chauhan@maxhealthcare.com

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1.0 - 6.0 years

2 - 5 Lacs

Gurugram

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About Aptia Founded to shape the future of pensions, health, and insurance solutions, Aptia is a leading professional services firm dedicated to simplifying complexity for businesses and individuals. We bring together cutting-edge technology and deep industry expertise to help organisations navigate an evolving landscape with clarity and confidence. With a presence in the US, UK, India, and Portugal, we support over six million people and more than 1,100 clients, delivering solutions that drive efficiency, enhance financial security, and provide peace of mind. Our strength lies in the combination of smart technology and expert teams, ensuring that managing pensions, health, and insurance is more effective. By focusing on innovation, accessibility, and client success, we help businesses take care of their people, so they can focus on what they do best. And we are expanding. Aptia Group is not only fueled by our investors backing but also by our commitment to foster the growth and success of our people. At Aptia, were investing heavily in learning and development, paving unique career paths for our colleagues. Specialist. Responsive. Thoughtful. Our values arent just words; they are the backbone of our business. Our team embodies our values daily, to surpass client expectations, evolve constantly and nurture genuine relationships for the long-term. Job requirements PD team is seeking candidates for the following position based in the Gurugram, DLF office Senior Analyst - Plan Administration - B2 What can you expect? The purpose of this job is to provide ongoing operational support to internal and external parties. Responsibility includes assisting in analyzing and evaluating Benefits data files, review data to identify issues and discrepancies and provides resolution of errors. What is in it for you? Holidays (As Per the location) Shared Transport (Provided the address falls in service zone) Shift time - 5.30 to 2.30 in evening (Preferred) We will count on you for: Responsible for managing less complex Benefits Operational assignments. Assist in analyzing and evaluating Benefits data files. Review data to identify issues and discrepancies and provides resolution of errors. Maintains operation systems and tools and provides system support. Performs daily operational assignments and activities, including data analysis, system support and reporting. Manage client data using variety of technical tools and resources. Manage client requests and processes. Act as an effective first level escalation matrix Consistent and timely delivery of various reports Documentation -Is responsible to update the SOP and send for approval every three months Effective communication through email and adherence to calendar for client calls. 100% ownership to respond and attend the calls as per the requirements Note: Applicants should be flexible working in shifts - 5.30 to 2.30 in evening (Preferred) What you need to have: Knowledge & Skills: Strong health knowledge and experience in global and regional benefits Proficient with MS Word, PowerPoint, and Excel Experience in process building, best practices and/or efficiency projects Strong oral and written communication & presentation skills Good analytical skills Ability to work within a team environment Strong self-starter, fast learner, quality conscious, committed to deadlines Strong teamwork skills combined with the ability to work independently with minimal supervision. Language skills are a plus and highly desired, but not required. Education: Graduate (any stream) Eligibility: Minimum 1 years experience in service industry What makes you stand out? Adaptable communicator, facilitator, influencer and problem solver High attention to detail Good relationship skills, Proven ability to work on own initiative as well as in a team. Ability to multi-task and prioritize time effectively. Disclaimer Please note that the relocation assistance shall not be provided for the said position Candidates who wish to apply for inter-location positions are required to check with the Transport Help Desk (THD) to confirm if their place of residence is within the served transport service zone Mention your employee id and official email address in the resume PD team is seeking candidates for the following position based in the Gurugram, DLF office Senior Analyst - Plan Administration - B2 What can you expect? The purpose of this job is to provide ongoing operational support to internal and external parties. Responsibility includes assisting in analyzing and evaluating Benefits data files, review data to identify issues and discrepancies and provides resolution of errors. What is in it for you? Holidays (As Per the location) Shared Transport (Provided the address falls in service zone) Shift time - 5.30 to 2.30 in evening (Preferred) We will count on you for: Responsible for managing less complex Benefits Operational assignments. Assist in analyzing and evaluating Benefits data files. Review data to identify issues and discrepancies and provides resolution of errors. Maintains operation systems and tools and provides system support. Performs daily operational assignments and activities, including data analysis, system support and reporting. Manage client data using variety of technical tools and resources. Manage client requests and processes. Act as an effective first level escalation matrix Consistent and timely delivery of various reports Documentation -Is responsible to update the SOP and send for approval every three months Effective communication through email and adherence to calendar for client calls. 100% ownership to respond and attend the calls as per the requirements Note : Applicants should be flexible working in shifts - 5.30 to 2.30 in evening (Preferred) What you need to have: Knowledge & Skills: Strong health knowledge and experience in global and regional benefits Proficient with MS Word, PowerPoint, and Excel Experience in process building, best practices and/or efficiency projects Strong oral and written communication & presentation skills Good analytical skills Ability to work within a team environment Strong self-starter, fast learner, quality conscious, committed to deadlines Strong teamwork skills combined with the ability to work independently with minimal supervision. Language skills are a plus and highly desired, but not required. Education: Graduate (any stream) Eligibility: Minimum 1 years experience in service industry What makes you stand out? Adaptable communicator, facilitator, influencer and problem solver High attention to detail Good relationship skills, Proven ability to work on own initiative as well as in a team. Ability to multi-task and prioritize time effectively. Disclaimer Please note that the relocation assistance shall not be provided for the said position Candidates who wish to apply for inter-location positions are required to check with the Transport Help Desk (THD) to confirm if their place of residence is within the served transport service zone Mention your employee id and official email address in the resume

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0.0 - 1.0 years

1 - 1 Lacs

Noida

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DESCRIPTION Respond to customer queries via phone, email, or chat in a timely and professional manner Diagnose and troubleshoot Email and Web Hosting Invoice Generation Renewal Reminders Payment Follow-up Client Telephonic Support

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5.0 - 10.0 years

4 - 5 Lacs

Navi Mumbai

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KEY RESPONSIBILITIES: Monitoring the internet services and functioning of all installed CCTVs Providing timely IT support for electrical and electronics equipments, Wi-Fi, hardware, installations and configurations, data transfer, virtual machines, backup and restore, data recovery, meetings, trainings, cultural events or functions, software usage and emails, Timely resolving of complaints related to computers, printers, scanners, Wi-Fi access point, IP Phone, PA System, UPS, Biometric Machines, mobile phones, landlines, software and drive errors Doing procurement of IT materials through effective purchase process and ensuring payment to the vendor and maintaining inventory of the existing and newly procured IT items. Doing installation of production softwares, application softwares and other IT accessories like Webcam, USB Hubs etc as per the requirement and updating the same time to time as applicable Configuring laptop / desktop as per the requirement with proper assigning of rights to required files/folders Ensuring timely maintenance of the IT equipment's, server as applicable Monitoring and timely renewing of the internet service plans Co-ordinating with vendors for repairs, warranty support, scheduled maintenance Effectively following the SOPs, Process and Procedures of the IT and maintaining records of the same for audit. Ensuring timely action on the dead IT assets or stock in-coordination with the reporting manager Planning and executing the IT requirements for new or modified infrastructure Ensuring quality productivity Ensuring 5s and Kaizen at the workplace Ensuring use of safety protective equipments for the assigned task Carrying out any other task as assigned by the Reporting Manager Doc. Name Work Record Sheet Doc. No. XMT/HR/WRS/21 MINIMUM QUALIFICATION: BE in Information Technology MINIMUM EXPERIENCE: 5-7 years in IT field or similar role SKILLS / COMPETENCIES NEEDED: 1. Problem Solving 2. Time Management 3. Knowledge of Software, Hardware, and Server management 4. Analysis of technical issues 5. Effective communication skills 6. Technical support and troubleshooting

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5.0 - 10.0 years

3 - 7 Lacs

Bengaluru

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Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : EPIC Systems Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and resolving any technical glitches that may arise. Your expertise in EPIC Systems and problem-solving skills will be instrumental in maintaining the efficiency and reliability of the systems. Roles & Responsibilities:Epic Analyst will provide primary support for their designated application/module.Take on more advanced issues that arise during the project for their application area and will take on more complex tasks with respect to system configuration, testing and administration.Provide on-going system support and maintenance based on support rosterRespond in a timely manner to system issues and requestsConduct investigation, assessment, evaluation and deliver solutions and fixes to resolve system issues.Handle and deliver Service Request / Change Request / New Builds Perform system monitoring, such as error queues, alerts, batch jobs, etc and execute the required actions or SOPsPerform/support regular / periodic system patch, maintenance and verification.Perform/support the planned system upgrade work, cutover to production and post cutover support and stabilizationPerform/support the work required to comply with audit and security requirements.Require to overlap with client business or office hours Comply with Compliance requirements as mandated by the project Professional & Technical Skills: - Must To Have Skills: Certified in epic modules (RWB,Epic Care link,Haiku,Healthy Planet,Mychart,Rover,Willow ambulatory,Cogito, Ambulatory, Clindoc, Orders, ASAP, RPB, RHB, HIM Identity,HIM ROI, HIM DT, Cadence, Prelude, GC, Optime, Anesthesia, Beacon, Willow Imp, Cupid, Pheonix, Radiant, Beaker AP, Beaker CP, Bridges, Clarity, Radar, RWB)- Experience in troubleshooting and resolving application issues. Additional Information:- The candidate should have a minimum of 5 years of experience in EPIC Systems.- This position is based at our Chennai office.- A 15 years full time education is required. Qualification 15 years full time education

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5.0 - 10.0 years

3 - 7 Lacs

Chennai

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Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : EPIC Systems Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and resolving any technical glitches that may arise. Your expertise in EPIC Systems and problem-solving skills will be instrumental in maintaining the efficiency and reliability of the systems. Roles & Responsibilities:Epic Analyst will provide primary support for their designated application/module.Take on more advanced issues that arise during the project for their application area and will take on more complex tasks with respect to system configuration, testing and administration.Provide on-going system support and maintenance based on support rosterRespond in a timely manner to system issues and requestsConduct investigation, assessment, evaluation and deliver solutions and fixes to resolve system issues.Handle and deliver Service Request / Change Request / New Builds Perform system monitoring, such as error queues, alerts, batch jobs, etc and execute the required actions or SOPsPerform/support regular / periodic system patch, maintenance and verification.Perform/support the planned system upgrade work, cutover to production and post cutover support and stabilizationPerform/support the work required to comply with audit and security requirements.Require to overlap with client business or office hours Comply with Compliance requirements as mandated by the project Professional & Technical Skills: - Must To Have Skills: Certified in epic modules (RWB,Epic Care link,Haiku,Healthy Planet,Mychart,Rover,Willow ambulatory,Cogito, Ambulatory, Clindoc, Orders, ASAP, RPB, RHB, HIM Identity,HIM ROI, HIM DT, Cadence, Prelude, GC, Optime, Anesthesia, Beacon, Willow Imp, Cupid, Pheonix, Radiant, Beaker AP, Beaker CP, Bridges, Clarity, Radar, RWB)- Experience in troubleshooting and resolving application issues. Additional Information:- The candidate should have a minimum of 5 years of experience in EPIC Systems.- This position is based at our Mumbai office.- A 15 years full time education is required. Qualification 15 years full time education

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5.0 - 10.0 years

3 - 7 Lacs

Bengaluru

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Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : EPIC Systems Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and resolving any technical glitches that may arise. Your expertise in EPIC Systems and problem-solving skills will be instrumental in maintaining the efficiency and reliability of the systems. Roles & Responsibilities:Epic Analyst will provide primary support for their designated application/module.Take on more advanced issues that arise during the project for their application area and will take on more complex tasks with respect to system configuration, testing and administration.Provide on-going system support and maintenance based on support rosterRespond in a timely manner to system issues and requestsConduct investigation, assessment, evaluation and deliver solutions and fixes to resolve system issues.Handle and deliver Service Request / Change Request / New Builds Perform system monitoring, such as error queues, alerts, batch jobs, etc and execute the required actions or SOPsPerform/support regular / periodic system patch, maintenance and verification.Perform/support the planned system upgrade work, cutover to production and post cutover support and stabilizationPerform/support the work required to comply with audit and security requirements.Require to overlap with client business or office hours Comply with Compliance requirements as mandated by the project Professional & Technical Skills: - Must To Have Skills: Certified in epic modules (RWB,Epic Care link,Haiku,Healthy Planet,Mychart,Rover,Willow ambulatory,Cogito, Ambulatory, Clindoc, Orders, ASAP, RPB, RHB, HIM Identity,HIM ROI, HIM DT, Cadence, Prelude, GC, Optime, Anesthesia, Beacon, Willow Imp, Cupid, Pheonix, Radiant, Beaker AP, Beaker CP, Bridges, Clarity, Radar, RWB)- Experience in troubleshooting and resolving application issues. Additional Information:- The candidate should have a minimum of 5 years of experience in EPIC Systems.- This position is based at our Chennai office.- A 15 years full time education is required. Qualification 15 years full time education

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5.0 - 10.0 years

3 - 7 Lacs

Jaipur

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Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Electronic Medical Records (EMR) Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and resolving any technical glitches that may arise. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Ensure timely resolution of application issues and technical glitches.- Perform root cause analysis and implement corrective actions.- Collaborate with cross-functional teams to troubleshoot and resolve complex technical issues.- Conduct regular system audits to identify potential vulnerabilities and recommend improvements. Professional & Technical Skills: - Must To Have Skills: Proficiency in Electronic Medical Records (EMR).- Experience in troubleshooting and resolving application issues in a timely manner. EMR Analyst will provide primary support for their designated application/module. Take on more advanced issues that arise during the project for their application area and will take on more complex tasks with respect to system configuration, testing and administration. Provide on-going system support and maintenance based on support roster Respond in a timely manner to system issues and requests Conduct investigation, assessment, evaluation and deliver solutions and fixes to resolve system issues. Handle and deliver Service Request / Change Request / New Builds Perform system monitoring, such as error queues, alerts, batch jobs, etc and execute the required actions or SOPs Perform/support regular / periodic system patch, maintenance and verification. Perform/support the planned system upgrade work, cutover to production and post cutover support and stabilization Perform/support the work required to comply with audit and security requirements. Require to overlap with client business or office hours Comply with Compliance requirements as mandated by the project Additional Information:- The candidate should have a minimum of 5 years of experience in Electronic Medical Records (EMR).- HUGS Infant Security, Intellisite, Intelli-Site, Access Control, Badging Software, Badge Printing Software, CCURE, Angel Eyes Camera, Swisslog, WhoTube, Pneumatic Tubing System ID Badging.-Well versed into IIS, system configurations, Apache and Middleware-Optimize system performance through regular updates and patches.-Plan and execute system upgrades and migrations.-Implement and maintain security policies and procedures.-Conduct regular security audits and vulnerability assessments.-Communicate with vendors for support.-Well versed into application installation / software patch upgrades, maintain servers-Manage user accounts and permissions.-Provide technical support and guidance to other applications team.-Develop and maintain documentation for system configurations, processes, and procedures.-Explore Automation ideas and develop Usecases-Ready to support during US Business Hours - This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

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6.0 - 11.0 years

5 - 9 Lacs

Kochi

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Job Summary: We are seeking a highly experienced and motivated Senior .NET Engineer to join our growing software engineering team. This role requires strong hands-on expertise in developing and maintaining applications using the Microsoft .NET stack, with a specific emphasis on legacy system support and application modernization . The ideal candidate has a proven track record of working with monolithic and older .NET applications as well as modern architectures like microservices and cloud-native development. Key Responsibilities: Design, develop, and maintain software solutions using .NET (C#), .NET Core/.NET 6/8, and associated frameworks. Analyze, troubleshoot, and enhance existing legacy .NET applications, including Web Forms, WCF, and older .NET Framework-based systems. Lead modernization efforts by refactoring legacy codebases, migrating to .NET Core/.NET 8, and adopting cloud-native architectures. Develop scalable and secure APIs and microservices, preferably in Azure. Collaborate with stakeholders to understand current-state architectures and define future-state modernization strategies. Conduct technical assessments and provide recommendations for re-platforming or re-architecting applications. Mentor junior developers and provide technical leadership in legacy and modern systems. Establish best practices for version control, CI/CD, testing, and application performance monitoring. Work within Agile teams, contributing to sprint planning, technical design, code reviews, and releases. Required Qualifications: Bachelor s or Master s degree in Computer Science, Engineering, or a related field. 6+ years of experience in software development using .NET (C#). Hands-on experience maintaining and enhancing legacy applications built on .NET Framework (e.g., ASP.NET Web Forms, WCF, Windows Services). Experience in application modernization, including migration to .NET Core/8, API-first development, and re-architecture to microservices. Strong knowledge of Entity Framework, LINQ, and SQL Server or equivalent databases. Solid understanding of object-oriented programming, design patterns, and SOLID principles. Working knowledge of front-end technologies such as React, Angular, or Blazor is a plus. Familiarity with DevOps practices, CI/CD pipelines, and cloud environments (preferably Azure). Excellent debugging, troubleshooting, and performance-tuning skills. Effective communication skills and the ability to convey complex technical concepts. Preferred Qualifications: Experience with Azure services such as App Services, Functions, Azure SQL, Service Bus, and API Management. Familiarity with containerization and orchestration tools like Docker and Kubernetes. Exposure to domain-driven design (DDD), event sourcing, or CQRS patterns. Microsoft Certifications (e.g., Azure Developer Associate or Solutions Architect) are a plus.

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2.0 - 6.0 years

1 - 4 Lacs

Ahmedabad

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Job Title: CCTV Technician Company: Neet Deep Group Job Summary: Neet Deep Group is looking for a motivated and technically skilled CCTV Technician to join our team. This entry-level role is perfect for freshers or candidates with up to 1 year of experience in the installation, maintenance, and troubleshooting of CCTV systems. The ideal candidate will be eager to learn and grow in the field of security systems. Key Responsibilities: Assist in the installation, configuration, and maintenance of CCTV cameras, DVRs/NVRs, and related security equipment. Perform routine checks and basic maintenance on CCTV systems to ensure they are functioning properly. Troubleshoot and resolve simple issues with CCTV systems, including wiring, connectivity, and minor equipment malfunctions. Support senior technicians in the setup and testing of CCTV systems at client sites. Provide assistance to clients by answering questions and offering basic system support. Ensure proper cable management and installation procedures to ensure optimal camera placement and system performance. Maintain records of installations, service requests, and maintenance tasks. Follow safety guidelines and company protocols during installations and repairs. Qualifications: High school diploma or equivalent; technical certification in CCTV or related fields is a plus. 0 to 1 year of experience in CCTV installation, maintenance, or troubleshooting (freshers are welcome to apply). Basic knowledge of CCTV systems, cameras, DVR/NVR, and related security technologies. Willingness to learn and grow in the field of security systems. Good problem-solving skills and the ability to troubleshoot minor technical issues. Strong communication skills and ability to interact professionally with clients and team members. Attention to detail and a commitment to following installation and safety procedures. Salary & Benefits: Competitive salary based on experience, with opportunities for growth and skill development.

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3.0 - 5.0 years

3 - 4 Lacs

Ahmedabad

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1.Manage servers, networks, and systems 2. Ensure data security and backups 3.Support daily IT operations and users 4.Evaluate new tools and tech trends 5 Track and manage IT assets

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0.0 - 1.0 years

1 - 2 Lacs

Noida

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Key Responsibilities: Provide technical support for web hosting services, including shared, VPS, cloud, and dedicated servers. Communicate directly with customers via phone, email, or chat to understand their concerns, provide updates, and ensure a smooth support experience. Troubleshoot issues related to DNS, domains, cPanel, WHM, Plesk , FTP, SSL, and email hosting. Assist customers with website migration, email setup, and server-side issues. Handle support tickets and ensure timely resolution in line with SLAs. Monitor server health and escalate any major server/network-related incidents. Guide customers through basic CMS (WordPress, Joomla, etc.) troubleshooting . Assist in server configuration and updates as needed in coordination with the sysadmin team. Maintain documentation of client issues, resolutions, and knowledge base updates. Collaborate with sales, billing, and infrastructure teams for seamless customer support. Required Skills: Good understanding of Linux/Windows hosting environments Experience with cPanel, WHM, Plesk, FTP, SMTP/IMAP/POP3 Familiarity with DNS management and domain propagation Strong troubleshooting and communication skills Basic knowledge of firewalls, SSL certificates, and backups

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7.0 - 12.0 years

35 - 90 Lacs

Mumbai, Pune, Bengaluru

Hybrid

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We are looking for a Project Manager for our ongoing projects. Work closely with team members to ensure all project requirements, deadlines and schedules are met.

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5.0 - 10.0 years

3 - 7 Lacs

Jaipur

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Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Electronic Medical Records (EMR) Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day will involve troubleshooting and resolving technical issues, collaborating with cross-functional teams, and ensuring the smooth functioning of the applications. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Ensure the smooth functioning of critical business systems.- Troubleshoot and resolve technical issues.- Collaborate with cross-functional teams to address system issues.- Contribute to key decisions and provide insights on system improvements. Professional & Technical Skills: Must To Have Skills: Proficiency in Electronic Medical Records (EMR). EMR Analyst will provide primary support for their designated application/module. Take on more advanced issues that arise during the project for their application area and will take on more complex tasks with respect to system configuration, testing and administration. Provide on-going system support and maintenance based on support roster Respond in a timely manner to system issues and requests Conduct investigation, assessment, evaluation and deliver solutions and fixes to resolve system issues. Handle and deliver Service Request / Change Request / New Builds Perform system monitoring, such as error queues, alerts, batch jobs, etc and execute the required actions or SOPs Perform/support regular / periodic system patch, maintenance and verification. Perform/support the planned system upgrade work, cutover to production and post cutover support and stabilization Perform/support the work required to comply with audit and security requirements. Require to overlap with client business or office hours Comply with Compliance requirements as mandated by the project Centricity Perinatal System/Connect - Enterprise CPN, Enterprise GE Connect, Enterprise CPN Web, Enterprise QS, Enterprise Centricity Perinatal System (CPN), Enterprise Centricity L&D. Additional Information:- The candidate should have a minimum of 5 years of experience in Electronic Medical Records (EMR).-Well versed into IIS, system configurations, Apache and Middleware-Optimize system performance through regular updates and patches.-Plan and execute system upgrades and migrations.-Implement and maintain security policies and procedures.-Conduct regular security audits and vulnerability assessments.-Communicate with vendors for support.-Well versed into application installation / software patch upgrades, maintain servers-Manage user accounts and permissions.-Provide technical support and guidance to other applications team.-Develop and maintain documentation for system configurations, processes, and procedures.-Explore Automation ideas and develop Usecases-Ready to support during US Business Hours - This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

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4.0 - 9.0 years

8 - 16 Lacs

Pune

Hybrid

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Provide first-level support for technical issues via chat, email, and video calls Troubleshoot software, hardware, and network-related problems Install and configure software and applications

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0.0 years

1 - 3 Lacs

Chennai

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Configure desktop and laptop Active Directory user management and basic knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Required Candidate profile Hands-on experience in MS-Outlook configuration & Troubleshooting Hardware and Networking Troubleshooting Microsoft outlook Basic server Knowledge 2014 to 2024 batch can apply Male candidates only

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1.0 - 6.0 years

3 - 7 Lacs

Chennai, Bengaluru

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Job Title: Service Desk Analyst / Service Desk Technician Department: IT Support / IT Services Location: Chennai Reports To: IT Support Manager / Service Desk Lead Job Summary: We are seeking a customer-focused and technically skilled Service Desk Analyst to provide first-line support to end-users. This role involves diagnosing, resolving, and escalating technical issues, ensuring minimal disruption to business operations and excellent user satisfaction. Key Responsibilities: Serve as the first point of contact for end-users via phone, email, chat, or ticketing system. Troubleshoot and resolve IT issues related to hardware, software, network, and applications. Log, categorize, prioritize, and track incidents and service requests in the ITSM system (e.g., ServiceNow, Jira, Freshservice). Provide support for Windows, macOS, Office 365, VPN, printers, and mobile devices. Follow standard procedures and protocols for issue resolution and escalation. Ensure proper documentation of incidents, problems, and solutions in the knowledge base. Assist in onboarding/offboarding users, including account creation, equipment setup, and access rights. Maintain excellent communication with users throughout the lifecycle of support requests. Collaborate with other IT teams to resolve complex issues. Identify recurring issues and suggest improvements or preventive measures. Required Qualifications: 08 years of experience in a service desk, help desk, or IT support role. Strong understanding of computer systems, mobile devices, and other tech products. Familiarity with ITSM tools and remote support solutions. Excellent problem-solving skills and attention to detail. Strong verbal and written communication skills. Customer-first mindset with the ability to manage multiple tasks effectively. Preferred Qualifications: IT certifications (e.g., CompTIA A+, ITIL Foundation, Microsoft 365 Certified). Experience in supporting Active Directory, Exchange, VPN, or cloud-based systems. Knowledge of ticketing systems like ServiceNow, Zendesk, or similar platforms. Familiarity with security best practices. Contact Aditya - 9686682465 / 7259027282 / 7259027295 / 7760984460 / 9900024811

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3.0 - 5.0 years

3 - 4 Lacs

Kolkata

Remote

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NO CAREER GAPS Excellent Spoken English 3 - 5 yrs Exp in Desktop Support + AD + O365 Admin Night Shift Active Directory Office 365 Admin Center SCCM, RMM Tools Windows Active Directory Outlook, VPN WApp CV: 888-464-3032 Call: 022-4614-1600 Required Candidate profile Excellent Spoken English 3-5 Years in Desktop Support & System Admin Exp Permanent WFH No Career Gaps ** Must have laptop & Wi-fi Night Shift Graduate WApp: 888-464-3032 Call: 022-4614-1600

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Exploring System Support Jobs in India

The system support job market in India is thriving with numerous opportunities for job seekers looking to kickstart or advance their careers in this field. System support professionals play a crucial role in ensuring the smooth functioning of IT systems and providing technical assistance to users within an organization.

Top Hiring Locations in India

  1. Bangalore
  2. Pune
  3. Hyderabad
  4. Chennai
  5. Mumbai

These cities are known for their vibrant IT industry and are actively hiring for system support roles.

Average Salary Range

The average salary range for system support professionals in India varies based on experience levels. Entry-level professionals can expect to earn between INR 3-5 lakhs per annum, while experienced professionals with 5+ years of experience can earn upwards of INR 10 lakhs per annum.

Career Path

A typical career progression in system support may involve starting as a System Support Specialist, moving on to roles such as System Administrator, Network Administrator, and eventually advancing to positions like IT Manager or IT Director.

Related Skills

In addition to system support expertise, professionals in this field are often expected to possess skills such as: - Troubleshooting abilities - Knowledge of operating systems - Networking fundamentals - Strong communication skills - Customer service orientation

Interview Questions

  • What is the role of a system support specialist in an organization? (basic)
  • Can you explain the difference between hardware and software issues? (medium)
  • How do you approach troubleshooting a network connectivity problem? (medium)
  • What steps would you take to secure a system from potential cyber threats? (advanced)
  • How do you prioritize and manage multiple system support tickets simultaneously? (medium)
  • Describe a challenging system support issue you resolved and how you tackled it. (advanced)
  • What monitoring tools have you used in previous roles for system performance analysis? (medium)
  • How do you ensure regular system backups are performed and maintained? (basic)
  • Explain the importance of documentation in system support. (basic)
  • What is your experience with cloud-based systems and services? (medium)
  • How do you stay updated with the latest trends and technologies in system support? (basic)
  • Can you walk us through your approach to training end-users on new systems or software? (medium)
  • How do you handle escalated system support issues from non-technical users? (medium)
  • What role do you think automation plays in system support tasks? (advanced)
  • Have you worked with any specific IT service management (ITSM) tools? (medium)
  • How do you ensure compliance with data protection regulations in your system support activities? (advanced)
  • Describe a time when you had to collaborate with other IT teams for a system support issue resolution. (medium)
  • How do you approach system upgrades and migrations without disrupting daily operations? (medium)
  • What are your thoughts on remote system support and troubleshooting? (basic)
  • How do you prioritize system maintenance tasks to minimize downtime? (medium)
  • Can you explain the concept of virtualization and its relevance in system support? (medium)
  • How do you handle confidential information while troubleshooting system issues? (basic)
  • Describe a time when you had to communicate complex technical information to a non-technical audience. (medium)
  • What are your thoughts on continuous improvement in system support processes? (basic)

Closing Remark

As you embark on your journey to explore system support jobs in India, remember to showcase your technical skills, communication abilities, and problem-solving prowess during interviews. Prepare diligently, stay updated with industry trends, and apply confidently to secure your dream job in the dynamic field of system support. Good luck!

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