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3.0 - 7.0 years
0 Lacs
pithampur, madhya pradesh
On-site
As an IT Support Specialist in our company, your primary responsibility will be to ensure the smooth functioning of our hardware and software systems. You will be required to install, set up, and maintain computers, printers, servers, and company software. Additionally, you will provide user support by assisting employees, especially production staff, with any computer or software-related issues they may encounter. In this role, you will also collaborate with the HR and Admin teams to offer technical support and assist with IT-related tasks. Keeping accurate documentation of IT issues, solutions provided, and maintaining an inventory of equipment and software will be essential. You will be responsible for setting up and maintaining our network infrastructure, including LAN, WAN, and cloud systems, to guarantee uninterrupted operations. Ensuring network security by implementing proper measures to prevent unauthorized access, monitoring the network for seamless functionality, and proactively addressing any issues that may arise are critical aspects of this position. You will also need to focus on maintaining system stability by ensuring all essential systems and tools used in production are operational without any downtime. As an IT Support Specialist, you will be involved in software/hardware integration by incorporating new tools or machines into our existing systems and verifying their compatibility. Your problem-solving skills will be put to the test as you identify and swiftly resolve software bugs or technical issues to minimize disruptions. To qualify for this role, you should possess a Bachelor's degree in IT, Computer Science, or a related field, along with 3 to 5 years of experience in IT support within the Manufacturing Industry. Proficiency in computer hardware, software, networks, and troubleshooting is essential. Effective communication, strong problem-solving abilities, and the capacity to support multiple departments IT and HR/Admin are key requirements for this position. This is a full-time, permanent position with benefits such as food provision, health insurance, and Provident Fund. The work location is in person, and the job entails a fixed shift schedule. The ideal candidate should have at least 3 years of experience in IT management to excel in this role.,
Posted 1 week ago
4.0 - 8.0 years
0 Lacs
thiruvananthapuram, kerala
On-site
As a Senior Security Engineer with over 4 years of experience, you will be responsible for administering, managing, and supporting various enterprise security platforms. This includes but is not limited to SIEM, SASE, SIRP, Mobile Device Management, Data Loss Prevention, Multi-Factor Authentication, Vulnerability Scanners, Public Key Infrastructure, Cloud Security, End Point Protection, and Network Traffic Analysis tools. You will collaborate with IT operations and Security Operations teams to ensure the effective functioning of security platforms. Your primary duties will involve providing guidance on logging configurations for systems and applications, creating SIEM Use Cases, Playbooks, and SOPs, and handling day-to-day implementation, monitoring, and operational support. You will actively engage in information security projects, incident response, and system stability issues, ensuring projects are delivered on time and within budget. In addition, you will work closely with architects, the security operations center, incident responders, technology infrastructure, and development team members to facilitate secure design and deployment of solutions. You will also be responsible for developing security test plans, identifying deficiencies, and implementing enhancements to ensure production is not impacted. To excel in this role, you must have a minimum of 4 years of experience in designing, configuring, monitoring, and maintaining security platforms. A good understanding of Windows and Linux administration, cloud-based services, networking principles, and security automation is essential. Strong communication, collaboration, analytical, problem-solving, and decision-making skills are crucial for success in this position. While a Bachelor's Degree and experience with API integrations, Event Hub, and cloud systems integration into SIEM are desirable, a demonstrated understanding of PCI, SOX, NIST standards, and DevOps/DevSecOps practices would be an added advantage. Being highly organized, flexible, and willing to learn new technologies will contribute to your effectiveness as a Senior Security Engineer.,
Posted 3 weeks ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
The Senior Tech Ops Engineer is responsible for monitoring all customer-facing environments, including Production, Certification, New Release, and Disaster Recovery within the Clearing & Trading business units. You will be tasked with identifying and resolving systems and application issues in these environments, escalating when necessary following department guidelines, and accurately reporting incidents to management. It is essential to document incident timelines for reporting and post mortem analysis, engage all support parties in issue resolution, and participate in crisis management by relaying technical and customer information in a timely manner. Additionally, you will execute recovery procedures, analyze system logs to determine root causes, and ensure system stability through proactive monitoring and timely incident acknowledgments. As the Senior Tech Ops Engineer, you will continue learning application functionality and recovery procedures, participate in crisis line activities, and look for trends while monitoring logs associated with crises. You will be responsible for executing escalation protocols, moving into crisis management as needed, and developing necessary documentation to support incident resolution. Utilizing phone etiquette and escalation tools effectively, you will guide and control incident escalation processes, ensuring efficient communication and resolution. Overall, this role at CME Group offers the opportunity to work in a dynamic and diverse environment where you can make a meaningful impact on global markets. As an equal opportunity employer, CME Group values diversity and inclusion, recognizing the importance of a varied perspective in the workplace. Please be aware of recruitment fraud risks and adhere to established procedures to maintain trust, confidence, and security throughout the recruitment process. Join us at CME Group, where futures are made.,
Posted 1 month ago
10.0 - 14.0 years
0 Lacs
karnataka
On-site
As an experienced SAP technology professional at SAP, your main responsibility will involve managing the resolution of major incidents and crises that impact our services and systems. Your role will be crucial in ensuring that incidents are handled efficiently and effectively, minimizing the impact on service delivery and maintaining the highest level of customer satisfaction. Your expertise in SAP technology and processes, exceptional problem-solving skills, ability to work under pressure, and collaboration with partners will be key in successfully fulfilling this role. You will be a part of the Service Disruption Management team within SAP Enterprise Cloud Services Delivery, specifically under Enhanced Operations Services (EoS). This team is dedicated to streamlining the delivery process for strategic customers and addressing delivery issues such as outages, incidents, and service execution failures to enhance system stability. The SDM team plays a critical role in advising and optimizing customers" investments in SAP Enterprise Cloud Services, offering various cloud deployment options through infrastructure, partners, and public cloud resources. At SAP, we are committed to fostering a culture of inclusion, promoting health and well-being, and offering flexible working models to ensure that every individual, regardless of background, feels valued and can perform at their best. We believe in the strength that diversity brings to our company and invest in our employees to help them realize their full potential. As an equal opportunity workplace, SAP is dedicated to providing accessibility accommodations to applicants with physical and/or mental disabilities, and we uphold the values of Equal Employment Opportunity. If you are passionate about leveraging SAP innovations to help hundreds of thousands of customers worldwide work more efficiently and utilize business insight effectively, this role offers you the opportunity to be part of a purpose-driven and future-focused organization. With a highly collaborative team ethic and a dedication to personal development, SAP provides a conducive environment for you to bring out your best and contribute to creating a better and more equitable world. Please note that successful candidates may undergo a background verification process with an external vendor as part of the onboarding requirements. If you are looking to join a dynamic team that values collaboration, innovation, and customer satisfaction, consider applying for the SAP Service Disruption Management role and embark on a rewarding career journey with us.,
Posted 1 month ago
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