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0.0 - 2.0 years
0 - 2 Lacs
chengalpattu, chennai, sholinganallur
Work from Office
Role & responsibilities * Front-Desk Management * Administrative & clerical Support * Scheduling & Coordination * Supply & Inventory Management * mail & correspondence * Office Upkeep * staff Support Preferred candidate profile Knowing system Operations, Scanning , filing
Posted -1 days ago
2.0 - 6.0 years
2 - 6 Lacs
hyderabad
Work from Office
Job Purpose The Systems Operations Analyst is part of a support organization that is responsible for the daily operations of multiple industry leading trading exchanges. This is a customer-facing position, providing immediate assistance to ICE/NYSE exchanges, back office, support personnel and IT staff, in an effort to achieve the highest customer satisfaction and minimize the impact of IT related problems. This is a critical support role within the overall architecture of ICE/NYSE exchanges, divisions, and infrastructure. This is a 24x7 environment and the position requires shift rotation and/or weekend work. Responsibilities Monitoring and Incident Management Monitor systems and applications within the production environment Diagnose and fix incidents raised through monitoring tools, conference bridges and chats Work with and escalate to internal and external teams to implement incident fixes, work-around and data recovery Open and update production incident tickets according to company standards Problem Management Investigate and update incident tickets with root cause and incident description, ensuring appropriate corrective action follow-up tickets are assigned Manage incident tickets to closure, ensuring incident details are complete and accurate, and all corrective actions have been completed System and Application Production Readiness Work with internal and external teams to expand and maintain operational runbooks and other documentation Check application and infrastructure availability and tasks at scheduled times Configure monitoring tools and alarms Deployment Management Production deployments Approve and execute production deployment tasks Participate in disaster recovery, business continuity and workplace recovery events Participate in continuous improvement programs, such as trend analysis of recurring issues Provide and report on performance metrics of the environment Follow the handover process documented to bring the next shift up to speed and highlight priority items or issues Knowledge and Experience Bachelors degree (IT-based) or experience within IT systems support and/or operational support of applications databases within a Linux/Unix OS environment. Proficiency in Bash and working knowledge of a broad range of Linux core utilities and scripting Working knowledge of networking: specifically TCP and UDP Strong communication skills High level of general IT skills with email and MS Office Applications Able to think logically and critically Analytical problem-solving skills with an ability to identify root cause(s) Able to work as a team player across the organization Able to build and maintain effective relationships with individuals and the team as a whole Ability to be organized and decisive while under pressure Excellent time management skills Able to manage priorities and multi-task Self-confident and assertive
Posted 2 days ago
7.0 - 12.0 years
3 - 6 Lacs
pune
Work from Office
About The Role Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : Emerson Manufacturing Execution Solution Syncade Good to have skills : DeltaV Distributed Control Sys Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Operations Engineer, you will support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Your typical day involves ensuring smooth operations and timely delivery of services to meet operational needs. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Ensure compliance with operational requirements.- Implement best practices for service delivery.- Conduct regular performance evaluations for the team. Professional & Technical Skills: - Must To Have Skills: Proficiency in Emerson Manufacturing Execution Solution Syncade.- Strong understanding of system operations and maintenance.- Experience in managing production systems.- Knowledge of service level agreements and operational requirements.- Hands-on experience in troubleshooting and resolving operational issues. Additional Information:- The candidate should have a minimum of 7.5 years of experience in Emerson Manufacturing Execution Solution Syncade.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 4 days ago
3.0 - 6.0 years
4 - 8 Lacs
hyderabad
Work from Office
Job Purpose The Systems Operations Analyst is part of a support organization that is responsible for the daily operations of multiple industry leading trading exchanges. This is a customer-facing position, providing immediate assistance to ICE/NYSE exchanges, back office, support personnel and IT staff, to achieve the highest customer satisfaction and minimize the impact of IT related problems. This is a critical support role within the overall architecture of ICE/NYSE exchanges, divisions, and infrastructure. This is a 24x7 environment and the position requires shift rotation and/or weekend work. Responsibilities Monitoring and Incident Management Monitor systems and applications within the production environment Diagnose and fix incidents raised through monitoring tools, conference bridges and chats Work with and escalate to internal and external teams to implement incident fixes, work-around and data recovery Open and update production incident tickets according to company standards Problem Management Investigate and update incident tickets with root cause and incident description, ensuring appropriate corrective action follow-up tickets are assigned Manage incident tickets to closure, ensuring incident details are complete and accurate, and all corrective actions have been completed System and Application Production Readiness Work with internal and external teams to expand and maintain operational runbooks and other documentation Check application and infrastructure availability and tasks at scheduled times Configure monitoring tools and alarms Deployment Management Production deployments Approve and execute production deployment tasks Participate in disaster recovery, business continuity and workplace recovery events. Participate in continuous improvement programs, such as trend analysis of recurring issues. Provide and report on performance metrics of the environment. Follow the handover process documented to bring the next shift up to speed and highlight priority items or issues. Knowledge and Experience Experience with PagerDuty Experience with ServiceNow & Jira Experience with Jenkins & Git Experience in scripting Cloud (AWS) & VMware knowledge is a must Bachelors degree (IT-based) or experience within IT systems support and/or operational support of applications databases within Windows & Linux/Unix OS environment. Strong communication skills High level of general IT skills with email and MS Office Applications Able to think logically and critically. Analytical problem-solving skills with an ability to identify root cause(s) Able to work as a team player across the organization. Able to build and maintain effective relationships with individuals and the team. Ability to be organized and decisive while under pressure. Excellent time management skills Able to manage priorities and multi-task. Self-confident and assertive
Posted 5 days ago
0.0 - 13.0 years
0 Lacs
punjab
On-site
The role of System Operator requires a skilled individual with a strong understanding of computer hardware, networking, and system operations. As a System Operator, you will be responsible for overseeing and supporting IT systems to ensure smooth day-to-day operations of networks, servers, and connected devices. Your duties will include monitoring, maintaining, troubleshooting, and providing user support to optimize system performance. Your key responsibilities will involve: - Monitoring servers, desktops, laptops, printers, and other IT assets to ensure efficient operation with minimal downtime. - Managing routine system backups, updates, and maintenance to uphold system integrity. - Installing, configuring, and maintaining LAN/WAN networks, routers, switches, and firewalls to ensure connectivity and data security. - Diagnosing hardware issues, coordinating repairs or replacements, and maintaining an inventory of IT hardware and spare components. - Managing user accounts, permissions, and system access, and ensuring antivirus, patches, and security updates are up to date. - Responding to IT support requests, documenting and tracking issues, and providing basic troubleshooting guidance to staff. - Following IT policies, data security protocols, and backup procedures, while suggesting improvements for system reliability and efficiency. - Generating reports on system health, network usage, and downtime incidents to enhance overall performance. To qualify for this role, you need: - Education: Diploma / Bachelor's degree in Any field, Information Technology, or related field. - Experience: 1-3 years in system operations, hardware support, or networking roles (Fresher with strong skills can also apply). - Strong knowledge of computer hardware components and troubleshooting techniques. - Proficiency in LAN/WAN setup, TCP/IP, DHCP, DNS, and Wi-Fi management. - Experience with Windows/Linux OS and basic server administration. - Knowledge of firewalls, switches, and routers configuration, backup solutions, and system monitoring tools. This is a full-time position with opportunities for fresher or contractual/temporary roles. The work location is in person.,
Posted 6 days ago
1.0 - 2.0 years
2 - 3 Lacs
ahmedabad
Work from Office
Accurately input data into company databases and systems. Verify and correct data. Perform regular quality checks on data to identify and resolve discrepancies.distribute invoices and reports as needed. Respond to day to day mails. Provident fund Health insurance Annual bonus
Posted 1 week ago
8.0 - 13.0 years
11 - 15 Lacs
bengaluru
Work from Office
System Operations Specialist Key Responsibilities: Operate: Responsible for the operation of the system and record any problems that occur. Resolve: Ensure rapid problem resolution in close cooperation with participating third parties. Follow: Proactively follow the solution progress of incidents. Monitor: Responsible for the monitoring and analysis of possible sources of error. Update: Keep stakeholders up-to-date on system-relevant incidents. Process: Follow established processes such as Incident Management and Change Request Management. Evangelize: Promote best practices and methodologies. Automate: Identify opportunities to automate processes and procedures. Cultivate: Build relationships with developers, engineers, and other technology partners to understand their infrastructure needs and deliver solutions. Mentor: Provide mentorship and technical direction to associate team members. Required Skills and Experience: Technical Skills: Proficiency in system operations, incident management, and change request management. Experience: 58 years in system operations or related fields. Tools and Platforms: Familiarity with monitoring tools, automation platforms, and error analysis methodologies. Soft Skills: Strong communication, stakeholder management, and mentoring skills. Educational Qualifications: Bachelor's / Masters degree in Engineering disciplines such as Mechanical, Electronics, Computer Science, or related fields. Additional certifications (if any): PMP, Six Sigma, Agile, etc. Preferred Qualifications (Good to Have): Domain knowledge in automotive engineering or related fields. Exposure to international projects and global stakeholder management. Experience with Daimler systems or similar global platforms. Why Join Us? Be part of a purpose-driven organization thats shaping the future of mobility. Work on cutting-edge technologies and global projects. Thrive in a collaborative, diverse, and inclusive environment. Access world-class infrastructure and learning opportunities.
Posted 1 week ago
3.0 - 5.0 years
4 - 6 Lacs
chennai
Work from Office
Job Requirements Creation of Electrical schematics, Layout design & cable generation using SEE Electric software as per Standards. Generation of part list and cable list from SEE Electric software Perform power calculation for Main disconnector switch, transformer, Circuit breakers & cabinet thermal calculation. Should be able to select breakers, Sensors, Drives, motors, safety devices according to the required safety Pl level. Perform document creation, Revision, Releasing, Project and Team management for rights etc. in Team Center software. Perform self-quality checks and ensure accuracy and consistency in all deliveries Excellent oral & written English communication. Proficiency in French will be added advantage Work Experience Ability to read Electrical schematics. Knowledge of Electrical Standards & symbols, Pneumatic symbols Knowledge of Electrical control panel design. Knowledge in power calculation for Main disconnector switch, transformer, Circuit breakers. Knowledge in Sensors, PLC, Servo drives and motors. Must have good knowledge in Microsoft office tools Must have good knowledge in Electrical CAD/ EPLAN/SEE -electrical
Posted 1 week ago
0.0 - 1.0 years
2 - 3 Lacs
bengaluru
Work from Office
Job Duties: System Monitoring: Incident Reporting: Maintenance Coordination: Reporting and Documentation: Inventory Management: Skills Required: Basic knowledge in system administration and Networking Leave encashment Gratuity Provident fund Paternity leaves Cafeteria Food allowance
Posted 1 week ago
2.0 - 7.0 years
3 - 6 Lacs
bengaluru
Work from Office
Responsibilities: * Manage client relationships through regular communication and issue resolution. * Collaborate with cross-functional teams on project delivery and quality assurance. Free meal Office cab/shuttle Health insurance Provident fund
Posted 1 week ago
0.0 - 2.0 years
1 - 1 Lacs
ameerpet
Work from Office
Responsibilities: Respond promptly via email & chat Collaborate with teams on system improvements Manage customer queries via phone/email Maintain high NPS scores through effective communication
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
haryana
On-site
As a Budget Planning & Coordination professional, you will collaborate with internal stakeholders to streamline and optimize annual and quarterly budget planning and allocation processes. Your role will involve developing and maintaining robust checks and balances for tracking and validating quarterly budget utilization. It is essential to accurately enter and update budget-related data in financial systems as per defined protocols and timelines. Additionally, you will be responsible for preparing, drafting, and standardizing templates and formats for financial presentations, dashboards, and internal reviews. In this position, you will assist in internal audits and ensure all financial operations comply with internal controls and company guidelines. A strong understanding of budgeting and financial operations is key to success in this role, along with proficiency in MS Excel, PowerPoint, and financial tools/systems. Attention to detail, strong analytical and organizational skills, excellent communication, and coordination abilities are also crucial for this position. Prior experience in working with cross-functional teams is preferred. To qualify for this role, candidates should possess a BBA, B.Com, or Diploma in a related field. If you are a detail-oriented individual with a passion for budget planning, financial monitoring, and ensuring compliance with established protocols, we encourage you to apply for this exciting opportunity.,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
hyderabad, telangana
On-site
As a Platform Administrator and Ops Engineer at our company, your primary responsibility will be to ensure the smooth operation and performance of our platforms. You will be involved in monitoring and maintaining platform performance, troubleshooting technical issues, collaborating with cross-functional teams for system updates, and providing support to end-users. Your role will also include assisting in the deployment and configuration of new systems, performing backups and disaster recovery testing, and participating in on-call support as required. Additionally, you will be specifically responsible for overseeing the administration, configuration, and maintenance of the Doppler platform to ensure secure secrets management across all environments. To excel in this role, you should have a Bachelor's degree in computer science, Information Technology, or a related field, or equivalent experience. A basic understanding of operating systems, networking, and cloud technologies is essential. Strong communication, interpersonal, and problem-solving skills are key for success in this position. Experience with monitoring tools and system performance metrics would be advantageous. Furthermore, you will be expected to seamlessly integrate Doppler with CI/CD pipelines and various cloud services, enforce security best practices for secrets management, create comprehensive documentation, conduct training sessions, and collaborate with security, development, and operations teams to align secrets management strategies with organizational goals and requirements. If you are a dedicated and detail-oriented professional with a passion for platform management and system operations, we would love to have you join our team and contribute to enhancing our system performance and reliability.,
Posted 2 weeks ago
2.0 - 6.0 years
10 - 14 Lacs
gurugram
Work from Office
DescriptionFinBox: Where Fintech Meets Fun! Welcome to FinBox, the buzzing hive of tech innovation and creativity! Since our inception in 2017, FinBox has built some of the most advanced technologies in the financial services space that help lenders like Banks, NBFCs and large enterprises build and launch credit products within a matter of days, not months or years FinBox is a Series A funded company which is expanding globally with offices in India, Vietnam, Indonesia and Philippines, Our vision is to build the best-in-class infrastructure for lending products and help Banks & Financial Services companies across the world scale and launch credit programs that set a new standard in the era of digital finance So far, weve helped our customers disburse Billions of Dollars in credit across unsecured and secured credit including personal loans, working capital loans, business loans, mortgage and education loans FinBox solutions are already being used by over 100+ companies to deliver credit to over 5 million customers every month, Why Should You Be a FinBoxer Innovative Environment: At FinBox, we foster a culture of creativity and experimentation, encouraging our team to push the boundaries of what's possible in fintech, Impactful Work: Your contributions will directly impact the lives of millions, helping to provide fair and accessible credit to individuals and businesses alike, Growth Opportunities: We are a Series A funded startup and have ample opportunities for growth, professional development and career advancement, Collaborative Culture: Join a diverse and inclusive team of experts who are passionate about making a difference and supporting one another, Whos a Great FinBoxer: At FinBox, were on the lookout for exceptional folks who are all about innovation and impact If youre excited to shake things up in the banking & financial services world, keep reading! Creative Thinkers: If your brain is always bubbling with out-of-the-box ideas and wild solutions, youre our kind of person We love disruptors who challenge the norm and bring fresh perspectives to the table, Customer Heroes: Our customers are our champions, and we need heroes who can understand their needs, deliver magical experiences, and go above and beyond to keep them happy, Team Players: We believe in the power of ?we ? If you thrive in a collaborative environment, value different viewpoints, and enjoy being part of a spirited, supportive team, youll fit right in, How You'll Contribute Be a part of the data operations team to gather high-quality insights from transactional SMS data Learn and grow with a team of talented professionals Making regular expressions and performing data labeling for transactional SMS data Responsible for monitoring dashboards to gain valuable business insights Excellent problem-solving and debugging skills Ability to clearly articulate and present data insights Who You Are Graduated (BCA/Diploma in IT/CS or similar field) Must have fluency in English Experience of 2 or more years in Python and SQL will be preferred Experience with any popularly used Data visualization software Experience with Microsoft suite Basic understanding of regular expressions Ability to work independently, and deal well with ambiguous and undefined problems Ability to work fast-paced and an agile environment
Posted 2 weeks ago
4.0 - 6.0 years
9 - 14 Lacs
gurugram
Work from Office
Job Profile Summary Provides administration for cloud computing platforms, networks, and systems. Responsible for delivering a great customer experience. Serves as an escalation point to provide technical support to customers over chat, phone and via support tickets. Responsible for responding to the Rackspace global support ticket queues and completing first line resolution to issues in scope. Expected to follow process, display good judgment in decisions and to create and maintain customer loyalty by going above and beyond the customers expectation. Responsible for adhering to company security policies and procedures and any other relevant policies and standards as directed. Career Level Summary Requires working knowledge and skills to perform a defined set of analytical scientific or operational processes Applies experience and skills to complete assigned work within own area of expertise Leverages standard operating procedures and/or scientific methods Works with a moderate degree of supervision Critical Competencies Service Delivery Effectiveness: Understands where service gaps can occur within scope of own work Value Analysis: Provides customers with basic, standard information regarding products/offerings Knowledge: Developing OS troubleshooting knowledge for Linux and Windows Developing expertise in a cloud computing platform, such as AWS Developing knowledge to provide increased level of investigation into issues such as application servers, distributions, hosting servers, database servers, user audits, patches, and upgrades. Developing understanding of OS specific webhosts and database technologies, such as MSSQL/IIS for Windows or MYSQL/APACHE for Linux Basic ability with cross platform troubleshooting tasks such as virtualization, containers, disk storage, encryption, security, network connectivity, NFS, DNS, SSL/TLS, firewalls, and load balancers Basic knowledge of DevOps and/or Micro-services with at least one technology including Chef, Puppet, Ansible, Docker, Kubernetes, Azure Container Service etc Basic understanding of patching - documents changes based on requests for change Basic ability to apply change control procedures Requires broadened technical skills in analytical/ scientific methods or operational processes to perform a defined array of activities Understands how the team integrates with others to accomplish the team objectives Key Responsibilities Other Incidental tasks related to the job, as necessary. Resolve or escalate level-appropriate technical issues for customers in accordance with team playbook guidelines via phone and ticketing Secure, administer, and improve customer technical issues which can include cloud platform and infrastructure services, user management and permissions, or other software issues Troubleshoot monitoring alerts and create tickets accordingly Act as an escalation point for techs inside and outside the team encouraging peers to participate in problem solving Escalate support requests according to escalation procedures Perform incident management identification, assist in managing and escalation Ensure adherence to customer & SLA commitments Manage personal ticket cue and monitor ticket response times and take appropriate actions to ensure team response time targets are met Collaborate with Account Managers and Business Development Consultants to build strong customer relationships Collaborate and share knowledge with other administrators on the support floor Provide Fanatical Experience to customers in all the above Skills: Critical Competencies 4-6 years of Cloud or System Operations Administration experience in a client-centric ticket queue environment Self-motivated with a strong desire to learn and improve both technical and people skills Strong verbal and written communication skills and the ability to communicates basic technical information with team members Strives for performance improvements in oneself and peers Leads by example and motivates team members Organizational skills with the ability to provide quality at pace Ability to handle multiple tasks and prioritize work under pressure Ability to work at a team level as well as an individual level Ability to interact confidently with more senior and/or skilled areas of the business Able to communicate constructive feedback effectively Ability to adapt to changing business and technology requirements. Sound problem solving and troubleshooting skills
Posted 2 weeks ago
0.0 - 4.0 years
0 Lacs
guwahati, assam
On-site
The job involves operating and monitoring internal systems and software, performing accurate data entry, and maintaining digital records. You will be required to generate system reports, coordinate with technical teams for updates or issues, and ensure timely backup and system security checks. In addition, you will assist in administrative tasks related to system processes. Candidates should have Any Degree / Diploma qualification, basic computer knowledge (MS Office, Email, Excel), good communication and typing skills, and a willingness to learn and work in a team environment. The role also requires system operations and data handling, problem-solving skills, attention to detail, good organizational and time management skills, and basic knowledge of computer troubleshooting. This is a full-time job with a day shift schedule and a yearly bonus. The work location is in person. Freshers and experienced candidates are welcome to apply for this position.,
Posted 2 weeks ago
5.0 - 9.0 years
8 - 12 Lacs
bengaluru
Work from Office
As Point72 continues to reimagine the future of investing, our Technology group is constantly improving our companys IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape Were a team of experts experimenting and discovering new ways to provide exceptional end user experience while embracing enterprise agile methodology We encourage professional development to ensure you bring innovative ideas to our team while satisfying your own intellectual curiosity Our Technology Infrastructure team engineers and operates the foundational technology platforms that power all of the firms applications and businesses Our disciplines span a broad array of technologies from datacenter infrastructure to large scale cloud services, with the shared goal of providing the most reliable, performant, modern technology platforms to improve time-to-market for our business We also deliver end-user technology solutions to support the evolving collaboration and productivity needs of our global teams Our team focuses on innovation and challenging the current state of our infrastructure technology in a fast-paced, dynamic, and collaborative working environment What youll do Lead the design and implementation of advanced automation solutions to enhance technology infrastructure operations Architect scalable and efficient infrastructure automation systems utilizing AWS cloud services Develop and maintain automation systems using object-oriented programming languages, leveraging modern IDEs such as Cursor for efficient development Utilize AWS cloud services to build scalable and efficient infrastructure automation systems Apply expertise in Linux systems to script and automate operations effectively Utilize advanced knowledge of networking concepts and technologies, including load balancers, firewalls, and network protocols, to develop robust automation solutions Implement and optimize configuration automation with tools like Ansible and Terraform to streamline deployment processes Collaborate with cross-functional teams to drive automation initiatives and integrate solutions across various technological areas Mentor junior engineers and contribute to their professional development Whats Required 10+ years of professional experience as a software engineer with a Bachelors or higher degree in computer science or a similar discipline Strong proficiency in programming using an object-oriented programming language, such as Rust, Java or Python Expertise with core AWS services such as EC2, S3, VPC, Route53, IAM Experience in developing software systems integrated with real time messaging systems such as Kafka or RabbitMQ Deep understanding of Linux systems and system operations automation Strong fundamentals on networking concepts and technologies Basic knowledge of configuration automation tools such as Ansible and Terraform Experience with developing systems that integrate with relational databases and non-relational stores, such as Postgres, Elasticsearch, MongoDB Knowledge of monitoring tools, such as Grafana, Prometheus, DataDog Strong software design skills for large-scale systems Ability to clarify requirements and build detailed execution plans Strong problem-solving skills and attention to detail Good communication skills and ability to work collaboratively in a team environment Commitment to the highest ethical standards About Point72 Point72 is a leading global alternative investment firm led by Steven A Cohen Building on more than 30 years of investing experience, Point72 seeks to deliver superior returns for its investors through fundamental and systematic investing strategies across asset classes and geographies We aim to attract and retain the industrys brightest talent by cultivating an investor-led culture and committing to our peoples long-term growth
Posted 2 weeks ago
2.0 - 7.0 years
7 - 17 Lacs
bengaluru
Work from Office
About this role: Wells Fargo is seeking a... In this role, you will: Participate in complex technical issues and initiatives related to large scale applications, systems, databases, or other technical products and services Identify opportunity for process improvements within technical support strategies and plans Review and analyze technical queries to extract data, create standard databases, or perform limited programming to fine tune systems supporting low to medium risk technical deliverables Present recommendations for resolving complex technical queries Exercise some independent judgment to analyze performance trends and recommend process improvements while developing understanding of technical process controls or standards Work as an internal consultant regarding use of tools and processes Provide information related to supported system area to functional colleagues, internal partners and stakeholders, including internal customers Required Qualifications: 2+ years of Systems Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Monitoring and Observability Engineer Experience: 35 years of hands-on experience in monitoring and observability tools across enterprise-scale environments. Monitoring Tools Expertise: Proven experience in implementing, configuring, and maintaining the following tools: AppDynamics ThousandEyes Splunk Grafana Prometheus Elastic Stack (ELK) Scripting and Automation: Strong scripting skills in Python or Shell for automation, data parsing, and custom integrations. Experience developing monitoring scripts, alerting logic, and automation workflows. Database and Querying Skills: Solid understanding of SQL with the ability to write complex queries for data analysis and reporting. Soft Skills: Strong analytical and problem-solving abilities. Excellent communication and collaboration skills. Ability to work independently and in cross-functional teams. Job Expectations: As a Monitoring and Observability Engineer, you will be expected to: Collaborate with Vertical Application Support Teams: Partner with application owners and support teams to understand system architecture, performance baselines, and critical business transactions. Act as a bridge between infrastructure monitoring and application-level observability. Enhance Observability Frameworks: Design and implement end-to-end observability solutions tailored to specific application needs. Ensure comprehensive coverage across metrics, logs, traces, and synthetic monitoring. Tool Integration and Optimization: Integrate observability tools (e.g., AppDynamics, ThousandEyes, Splunk, Grafana, Prometheus, Elastic) into application environments. Optimize dashboards, alerts, and reports to provide actionable insights. Automation and Scripting: Develop automation scripts using Python or Shell to streamline monitoring setup, data collection, and alerting mechanisms. Maintain reusable scripts and templates for rapid deployment across environments. SQL and Data Analysis: Use SQL to extract, analyze, and correlate data from monitoring platforms and application databases. Support root cause analysis and performance tuning through data-driven insights. Incident Response and Continuous Improvement: Participate in incident triage and post-mortem analysis to identify observability gaps. Continuously refine monitoring strategies based on feedback and evolving application landscapes. Documentation and Knowledge Sharing: Maintain clear documentation of observability configurations, standards, and best practices. Conduct knowledge-sharing sessions with support teams to promote observability maturity. Experience with cloud-native monitoring tools like AWS CloudWatch, Azure Monitor, or Google Cloud Operations Suite. Familiarity with GenAI-powered observability features in platforms like Splunk AI Assistant or Dynatrace Davis AI for automated insights and RCA. Knowledge of OpenTelemetry for distributed tracing and integration with cloud-native environments. Ability to use GenAI for incident summarization and documentation , improving post-mortem analysis and knowledge sharing. Exposure to Kubernetes observability using Prometheus, Grafana, and service mesh tools like Istio. Basic understanding of ML-based anomaly detection and time-series forecasting for predictive monitoring.
Posted 3 weeks ago
2.0 - 6.0 years
5 - 9 Lacs
mumbai
Work from Office
About the team: Role Summary/Purpose Under general guidance and minimal supervision of Service and After Sales Team, you will perform a wide range of engineering tasks and ensures proper installation, inspection, service and commissioning of ZF marine products and services. The Control Engineer will also provide technical support for installation and commissioning of projects and provide maintenance, breakdown emergency support and remote troubleshooting. What you can look forward to as a Control/Service Engineer Perform Inspection and troubleshooting activities at site locations to diagnose problems, determine appropriate resolution, and implements corrective action working along with the Team of Service Engineers and technicians. Service and Maintenance of ZF propulsion control system (Thrusters and Gearboxes) for customers worldwideaccording to the requirements. Submission of technical reports accordance with ZF guidelines and Standards followed. Perform installation, Pre-commissioning and commissioning activities at customer site locations.Must be capable of working unsupervised and leading small teams. Under the direction of Service Manager, perform a wide range of engineering tasks to ensure the technical integrity and properinstallation and commissioning of ZF Marine propulsion system and its controls. Your profile as a Control/Service Engineer Should be Diploma/BE/BTECH graduate in EEE/ECE/Mechanical Develop presentations and provide training and instruction to customers on system operations. Promote sales of maintenance services and spare parts. Perform other related engineering tasks to facilitate proper commissioning and customer satisfaction Provide continuous, 24 hours by 7 day a week, support in response to customer calls for service
Posted 3 weeks ago
3.0 - 6.0 years
7 - 11 Lacs
hyderabad
Work from Office
SUMMARY: The System Operations role provides knowledgeable expertise in diagnosing and troubleshooting banking system, gateway connectivitys and system outages issues, for mission critical NCR ATLEOS global systems. The System Operator is responsible for actively monitoring the state of health of various platforms within the environment using the monitoring tools provided and reacting to alerts triggered by those systems. By liaising with the necessary vendor resources, IST Production Support, and the Information Systems department, this position is responsible for first level support of system outages. The System Operator is responsible for managing any general incidents and keeping internal and external resources informed of issues through to resolution, using NCR ATLEOS ticket tracking system and incident management processes configuration, and other specialized ATM software related activities. System Operations and IST Production Support Teams of the Information Systems Department, working closely with the Business Development, Switching Services and Operations groups, designs, develops, implements, and supports NCR ATLEOS mission-critical systems, ensuring that they are architecturally and systematically sound, following industry security and compliance guidelines. DUTIES & RESPONSIBILITIES: Monitor Postilion Switch Applications & mission critical systems to quickly identify issues and take appropriate action as per defined documented procedures. Document all events and actions taken in the Service Now platform. Provide incident management support according to defined procedures for items such as system outages including switch interfaces, banking system connections, communication circuit failures, settlement processing jobs and delivery of scheduled reports Provide incident related communications to customers and internal escalation points Accurate and detailed record keeping of all incidents in NCR ATLEOS systems Assistance with new and ongoing departmental projects as required, including development and refinement of operating procedures End of shift reporting to management Other duties as assigned DUTIES & RESPONSIBILITIES: Monitor Postilion Switch Applications & mission critical systems to quickly identify issues and take appropriate action as per defined documented procedures. Document all events and actions taken in the Service Now platform. Provide incident management support according to defined procedures for items such as system outages including switch interfaces, banking system connections, communication circuit failures, settlement processing jobs and delivery of scheduled reports Provide incident related communications to customers and internal escalation points Accurate and detailed record keeping of all incidents in NCR ATLEOS systems Assistance with new and ongoing departmental projects as required, including development and refinement of operating procedures End of shift reporting to management Other duties as assigned 7X24X365 work KNOWLEDGE, SKILLS & QUALIFICATIONS: Minimum two years providing first level technical support in a system operations environment for mission critical systems Working knowledge of telecommunications and networking protocols (TCP/IP) Working knowledge of client/server computing platforms Must be able to successfully pass all applicable background screening tests. Must have excellent communication skills, both written and oral. Must be able to work on night shift bases Working knowledge of ISO8583 message format an asset SYSTEMS INVOLVED: Microsoft Office Postilion Various monitoring platforms such as Splunk, SolarWinds, Cloudflare. Custom In-house monitoring tools.
Posted 3 weeks ago
4.0 - 8.0 years
17 - 20 Lacs
pune
Work from Office
We are seeking motivated and technically sound Senior Developer to join our team. The ideal candidate will have hands-on experience in Perl, Java , SpringBoot , MySql programming and be comfortable working in a Unix/Linux environment. This role involves contributing to development tasks, debugging, and supporting ongoing projects with a focus on automation and backend scripting. Key Responsibilities Develop and maintain scripts and applications using Perl/Java/ Springboot . Work within Unix/Linux environments for deployment, testing, and automation. Collaborate with cross-functional teams to understand requirements and deliver solutions. Participate in code reviews and contribute to continuous improvement. Document technical specifications and maintain code repositories. Required Skills Proficiency in Perl scripting and regular expressions. Proficiency in Java , Springboot scripting and regular expressions. Strong understanding of Unix/Linux commands, shell scripting, and file system operations. Familiarity with version control systems (e.g., Git). Basic understanding of software development lifecycle and agile methodologies. Good problem-solving and debugging skills. Preferred Certifications To ensure a minimum level of technical proficiency, candidates with any of the following certifications will be preferred: Certified Perl Programmer (CPP) The Perl Foundation Oracle University Perl Programming Course Java/ Springboot Certification CompTIA Linux+ for foundational Unix/Linux skills Completion certificates from platforms like Udemy or Coursera for Perl/Java/ Springboot and Unix fundamentals Qualifications BE/B Tech/MCA in Computer Science, Information Technology, or related field. 48 years of relevant development experience.
Posted 3 weeks ago
6.0 - 10.0 years
13 - 17 Lacs
chennai
Work from Office
IBM iSeries Platform Administrator Responsibilities: Maintain and support the IBM iSeries environment to ensure system reliability and performance. Manage system upgrades, patches, and configurations, ensuring smooth and seamless updates. Monitor system performance continuously and optimize for high availability and efficiency. Collaborate with development teams to provide support for applications running on the iSeries platform. Perform regular backups, conduct restore tests, and participate in disaster recovery drills. Troubleshoot and resolve both hardware and software issues to minimize system downtime. Implement robust security protocols, including managing user access and permissions, to safeguard system integrity. Document procedures, system changes, and configurations for future reference and compliance. Work closely with cross-functional teams to facilitate seamless system operations and integrations. Provide on-call support as necessary, including weekends, to ensure continuous system uptime and reliability. Requirements Qualifications & Experience: Proven experience as an IBM iSeries Administrator or in a similar role with a focus on system management. In-depth knowledge of IBM iSeries hardware and software environments, with a strong understanding of their configuration and functionality. Expertise in using system monitoring tools and performance tuning to optimize system efficiency. Familiarity with industry best practices for backup and recovery procedures. Solid understanding of security protocols, as well as user access and permission management on IBM iSeries platforms. Strong troubleshooting and problem-solving abilities to quickly address hardware and software issues. Excellent documentation skills, with the ability to thoroughly document system configurations, procedures, and changes for future reference. Exceptional communication and collaboration skills, with the ability to work effectively with cross-functional teams. Willingness to provide on-call support as required, including weekends, to ensure system reliability.
Posted 3 weeks ago
2.0 - 5.0 years
2 - 5 Lacs
Hyderabad, Telangana, India
On-site
We are looking for a Cloud Ops Engineer I (SRE 1) to work on the performance optimization, standardization, and automation of Amgen's critical infrastructure. This role is crucial for ensuring the reliability, scalability, and cost-effectiveness of our production systems. The ideal candidate will have a strong focus on operational excellence, incident response, and proactive performance tuning, while working closely with cross-functional teams to establish best practices for service availability, efficiency, and cost control. Roles & Responsibilities System Reliability & Performance: Ensure the reliability, scalability, and performance of Amgen's infrastructure and applications. Proactively identify and resolve performance bottlenecks, and continuously evaluate system design to find opportunities for cost optimization. Automation & IaC: Drive the adoption of automation and Infrastructure as Code (IaC) using tools like Terraform, Ansible , or Kubernetes to streamline operations and enhance scalability. Standardization & Monitoring: Establish standardized operational processes and tools to ensure consistency and reliability. You will also implement and maintain comprehensive monitoring, alerting, and logging systems to detect issues early and ensure rapid incident response. Incident Management & Continuous Improvement: Lead the incident management process to minimize downtime, conduct root cause analysis, and implement preventive measures. You will also foster a culture of continuous improvement by leveraging data from incidents and performance monitoring. Collaboration: Partner with software engineering and IT teams to integrate reliability, performance, and cost-saving strategies throughout the development lifecycle. Qualifications A Bachelor's or Master's degree in Computer Science, Engineering, or a related field. 1-4 years of experience in IT infrastructure, with at least 1 year in Site Reliability Engineering (SRE) or a related field. Experience with AWS Cloud Services . Experience in CI/CD, IaC, Observability , and GitOps is a plus. Experience with containerization ( Docker ) and orchestration tools ( Kubernetes ) is a definite advantage. The ability to learn new technologies quickly, with strong problem-solving and analytical skills. Soft Skills Initiative: A high degree of initiative and self-motivation. Problem-Solving: Strong problem-solving abilities and a keen attention to detail. Collaboration: Excellent communication and teamwork skills, with the ability to foster a collaborative and innovative work environment.
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
Working closely with operations and engineering teams, as a System Analyst 2, you will primarily focus on supporting the Back-End tier of the Millennium architecture. You should have a solid understanding and hands-on experience with the Linux environment, networking concepts, troubleshooting, working in production environments, and providing system support. Your ability to thrive in a fast-paced environment is crucial for this role. Your responsibilities will include performing daily system operations tasks to ensure system integrity and availability, conducting daily software updates for multiple customer bases, responding to customer service requests, handling system upgrades and resource optimization, as well as implementing security measures. You will be responsible for monitoring servers and systems, responding to alarms, and taking necessary actions to prevent or resolve any impacts on production systems. Additionally, you will manage change and project activities, while effectively communicating with impacted stakeholders. This role offers a career level of IC2.,
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
hyderabad, telangana
On-site
Qualcomm India Private Limited is seeking a dedicated individual to join the Information Technology Group as part of the Cyber Security Engineering team. As a member of this team, you will play a crucial role in supporting 24x7 operations, which may involve working night and weekend shifts on a rotational basis to meet the organization's business requirements. Your primary responsibilities will include monitoring and triaging security events received by the SOC/CDC from various sources such as social engineering attacks, malware, DDoS, data exfiltration, ransomware, among others. You will be expected to follow standard operating procedures to triage events for the first 20 minutes, engaging Tier2 for further assistance as needed. Utilizing Orchestration tool workflows and knowledge base, you will analyze security event and incident data, update the Ticketing system promptly, and communicate with stakeholders to provide recommendations on mitigation and prevention techniques. In this role, you will work closely with Tier3 teams, escalate security events in a timely manner, stay updated on new Use Cases and process changes, and actively participate in brown bag sessions. The ideal candidate should possess a good understanding of current and emerging security threats and technologies, along with strong proficiency in security event investigations and excellent written and verbal communication skills in English. Prior experience in 24x7 SOC or CDC operations is preferred, along with a Bachelor's or Master's degree in Computer Sciences or Cyber Security. Qualifications for this position include 3-5 years of experience working with a SIEM tool, a solid background in security incident response and system operations, and certifications such as CEH, Security+, OSCP, or other industry-relevant cyber-security certifications. Knowledge of ITIL V3.0 is considered a plus. Minimum qualifications consist of a Bachelor's degree in Engineering, Information Systems, Computer Science, or a related field along with 2+ years of cybersecurity-relevant work experience. Alternatively, a High school diploma or equivalent with 4+ years of relevant work experience is also acceptable. If you are an individual with a disability requiring accommodations during the application/hiring process, please contact Qualcomm at disability-accommodations@qualcomm.com. Qualcomm is dedicated to providing a supportive and accessible process for all individuals. As an equal opportunity employer, Qualcomm expects all employees to adhere to applicable policies and procedures, including those related to the protection of confidential information. Staffing and recruiting agencies are advised not to submit profiles, applications, or resumes through Qualcomm's Careers Site, as unsolicited submissions will not be considered. For more information about this exciting opportunity, please reach out to Qualcomm Careers.,
Posted 1 month ago
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