139 System Maintenance Jobs - Page 4

Need UKG consultant Location: India - Remote Duration: 6+ Months Need UKG consultant (NOT into Kronos) ROLES AND RESPONSIBILITIES Provides HR system maintenance and support, troubleshooting assistance, and guidance to HR, Payroll and Benefits staff for our UKG Pro system. Maintains optimal functionality of HR information systems . Develop and manage file imports/exports for system integration. Supports upgrades, enhancements, and testing of system updates when released by system vendors. TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities) Strong understanding of the following UKG Pro modules Core HCM Benefits Payroll Recruiting Onboarding Performance Salary Planning Strong understanding of Cognos BI Reporting and are able to create and edit complex reports Able to perform Web Administration functions (Security/Business Processes/Platform Configuration/Integrations) Able to perform BackOffice functions as needed SMC USG Security

SAP IBP DP and IO functional consultant is responsible for designing, implementing, and supporting the Demand Planning (DP) and Inventory Optimization (IO) modules within the SAP Integrated Business Planning (IBP) system, collaborating closely with business stakeholders to understand their supply chain planning needs and translate them into functional configurations within the SAP IBP platform, ensuring optimal inventory levels and accurate demand forecasting across the supply chain. Responsibilities : Requirement gathering and analysis: Work with business users to understand their specific requirements for demand forecasting, inventory planning, and supply chain optimization, including identifying key performance indicators (KPIs) and pain points. Solution design and configuration: Design and configure the SAP IBP DP and IO modules based on business needs, including setting up planning areas, master data, forecast models, inventory optimization parameters, and relevant planning processes. Data management: Manage data flows between SAP ERP and SAP IBP, ensuring data accuracy and consistency for effective planning. Demand forecasting: Implement and maintain statistical forecasting models within SAP IBP, including model selection, parameter tuning, and error analysis to optimize demand accuracy. Inventory optimization: Configure inventory optimization rules and algorithms within SAP IBP to achieve desired inventory levels while balancing costs and service levels. Sales and Operations Planning (S&OP) integration: Facilitate collaboration between sales, marketing, and operations teams by integrating demand plans with supply constraints within the S&OP process. User training and support: Provide comprehensive training to superusers on the SAP IBP DP and IO functionalities, addressing any issues and providing ongoing support. System maintenance and upgrades: Stay updated with SAP IBP releases and apply necessary upgrades and patches to ensure system functionality and stability. Qualifications : Strong understanding of supply chain management principles, including demand forecasting, inventory planning, and S&OP processes. Expertise in SAP IBP DP and IO modules, including configuration, data management, and planning functionalities. Proven experience in implementing and supporting SAP IBP solutions in a production environment. Proficiency in data analysis, statistical methods, and forecasting techniques Excellent communication and collaboration skills to effectively interact with business users and cross-functional teams. Ability to translate business requirements into technical solutions within SAP IBP Suite Ability to work in SAP related interfaces related to master and transactional data.

Role Purpose: Leads complex system setup and handles the complex problems from system maintenanceKey Accountabilities: Bachelors in Engineering with 5-7 years of experience in system architecture and maintenancePreferred Experience and Qualification: Provide high-level maintenance and update of existing systems to improve functionality and process flow Provide solutions to overcome complex problems in system deployment and maintenance Oversee the maintenance of technical documentation of system technical architecture, code changes, issue resolutions and procedures Exp-5-10 Years Location-Gurgaon Working days- Monday to Friday and Alternate(1st & 3rd) Saturday Job Summary: The Storage and Backup Specialist will be responsible for managing and ensuring the integrity and security of data storage and backup solutions. They will oversee the implementation, maintenance, and support of storage infrastructure, ensuring efficient data accessibility and recovery. Key Responsibilities: - Design and implement robust storage solutions to meet the client's data requirements. - Monitor and manage all installed systems and infrastructure related to storage and backups. - Ensure data redundancy and recovery strategies are in place and effective. - Conduct regular system audits to ensure compliance with industry standards and security policies. - Collaborate with IT teams to ensure seamless integration of storage and backup systems with other IT infrastructure. - Provide technical support and guidance on storage and backup matters. - Stay updated with emerging technologies and advancements in the storage and backup domain. Qualifications: - Proven experience in managing storage and backup environments. - Strong understanding of SAN, NAS, and backup technologies. - Worked on multiple storage such as IBM, HP and multiple backup solution such as Commvault Azure Backup etc. - Familiarity with cloud storage solutions and services. - Excellent problem-solving skills and the ability to think analytically. - Strong communication and collaboration skills.

Key responsibilities are: Oracle EPM Planning production support, forecasting cycle run-book,user support, and minor enhancements for multiple Planning modules of Workforce, Financials,Capital and Strategic Modeling. The ideal candidate would work closely with project leads,finance partners, and implementation consultants on a daily basis to support critical Financeforecasting processes and stakeholders. Work will include application and system maintenance,data validation, minor model enhancements, UAT, and Smart View reports. Skillsets Required System & Functional Experience o 3 -5 years of hands-on delivery / administration experience with Oracle EPM Planning, including form development, system maintenance, and data validation o Experience supporting regular forecast cycles with working knowledge of FP&A planning functions and processes o Experience administering Financial, Workforce, CapEx and Reporting frameworks in Oracle EPM Planning o Hands-on building of reports in web and Excel using Oracle SmartView for Office o Skilled in maintenance of Groovy calculation scripts, business rules, data loading, optimization, automation and backup/restore. o Ability to set standards on how to make changes in a production environment. o Experience in training end users in Web and Smart View capabilities General Requirements o Strong communication skills: both written and oral o Comfort interacting with Finance users and Data Engineerso Daily overlap of at least 3 hours with US Pacific Time zoneo Skilled in using Microsoft Excel o Strong organizational skills

We are looking for an experienced and proficient SAP B1 Technical Consultant to join our team. The ideal candidate will have extensive experience in SAP Business One (B1) technical aspects, including implementation, customization, and support. You will play a crucial role in designing, developing, and maintaining our SAP B1 solutions to meet our business requirements. Roles & Responsibilities: SAP B1 Technical Implementation: Lead the technical implementation of SAP B1, including system setup, customization, and configuration. Develop and deploy custom add-ons and integrations to extend SAP B1 functionality. System Development and Customization: Customize and enhance SAP B1 using SDK, B1UP, and other relevant tools. Develop and maintain complex SQL queries, stored procedures, and reports. Technical Support and Troubleshooting: Provide ongoing technical support for SAP B1, resolving system issues and performance tuning. Perform regular system maintenance and updates to ensure optimal performance and reliability. Integration and Data Management: Design and implement integrations between SAP B1 and other systems. Manage data migration, data integrity, and database management tasks. Documentation and Training: Create and maintain detailed technical documentation for configurations, customizations, and integrations. Provide technical training and support to end-users and other team members. Experience Required: Experience: Minimum of 8 years of professional experience in SAP implementations and support. At least 3 years of relevant experience specifically with SAP Business One (SAP B1) technical aspects. Technical Skills: In-depth knowledge of SAP B1 technical components, including SDK, B1UP, and DI API. Strong proficiency in SQL and database management. Experience with developing custom add-ons and integrations for SAP B1. Familiarity with data migration processes and tools. Soft Skills: Excellent problem-solving and analytical skills. Strong communication and interpersonal abilities. Ability to work independently and as part of a team. Detail-oriented with a focus on delivering high-quality results. Preferred Qualifications: SAP B1 certification. Experience with SAP B1 HANA. Knowledge of additional programming languages (e.g., C#, VB.NET). Experience with other ERP systems.

If you join our team as a Graduate Technical Writer , you can be sure of working with colleagues who enjoy solving industry challenges and contributing to the success of Flatirons. Once experienced, you can progress to senior roles such as Project Manager or Technical Project Lead. Candidates should ideally be located within travelling distance of our UK Derby office. Nationality criteria To satisfy security clearance requirements candidates need to be UK nationals. Unfortunately we are not able to consider Visa holders with right to work in the UK for these positions. In this role, the successful graduate will develop, research, and revise engine maintenance manuals, system maintenance manuals, component maintenance manuals, component maintenance publications, and service bulletins for our Aerospace industry customers. As a Graduate Technical Writer you will . Write procedures and technical documentation to fulfil customers applicable writing specifications: technical accuracy is compulsory. Revise technical content of existing manuals specified by engineering specifications. Review manufacturers drawings, and other data relative to operation, maintenance, and service of equipment. Study blueprints, schematics, drawings, parts lists, specifications, mock-ups, and product samples to integrate and delineate technology, operating procedure, and production sequence and detail. Organize material and complete writing assignments according to set standards regarding order, clarity, conciseness, style, and terminology. Coordinate all phases of the manual processes, from source data, organizing and interpreting content, ordering art and incorporating the parts list. Education and experience requirements Bachelor degree in Engineering (Aeronautical, Mechanical or Electrical), or other Technical discipline. Ability to read, analyze, and interpret technical procedures, manuals, illustrated parts lists and schematics. Ability to write, technical manuals, procedure manuals and service bulletins. Ability to effectively present information and respond to questions from managers, team members, and customers. Numerate with the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Job Summary: We are seeking a proactive and organized Admin cum Office Executive to support our day-to-day administrative operations. The ideal candidate will ensure the smooth functioning of office activities, maintain records, and provide essential support to various departments. Key Responsibilities: 1. Office Administration: Oversee daily office operations, including maintenance, housekeeping, and vendor management. Manage office supplies inventory and place orders as needed. Ensure adherence to office policies and procedures. 2. Front Desk Management: Greet and assist visitors, handle incoming calls, and manage correspondence. Maintain a professional and welcoming office environment. 3. Record Keeping: Maintain accurate records of office expenses, employee attendance, and leave management. Assist in maintaining HR-related documentation. 4. Coordination and Support: Coordinate with vendors, service providers, and internal departments for seamless operations. Assist in organizing company events, meetings, and other activities. 5. IT and Infrastructure Support: Liaise with the IT team for system maintenance and troubleshooting. Ensure proper functioning of office equipment such as printers, scanners, and telecommunication devices. Skills and Qualifications: Bachelor s degree in any discipline. 2-4 years of experience in office administration or a similar role. Strong organizational and multitasking abilities. Excellent verbal and written communication skills. Proficiency in MS Office (Word, Excel, PowerPoint). Ability to work independently and collaboratively. What We Offer: A dynamic and inclusive work environment. Opportunities for professional growth and development. Competitive compensation and benefits package. If you are a motivated individual with a knack for administration and office management, we would love to hear from you! Apply Now to be a part of the 1Lattice team!

" Job Title : Adobe Experience (EDS, Targets Personalization) Developer Job Location - Bangalore Key Responsibilities and Requirements Strong proficiency in Java, HTL, JavaScript, HTML, CSS, JavaScript frameworks (e.g., Angular, React), and other relevant technologies used in AEM development. Experience with AEM Core Components and AEM Touch UI development. Knowledge of AEM administration, including user permissions, configurations, and system maintenance. Understanding of software development methodologies, version control systems, and CI\/CD processes. Manage and configure Adobe Experience Manager to support web and mobile applications. Develop and maintain AEM components, templates, and workflows. Experience with Adobe Target, including setting up A\/B tests, MVT tests, and Experience Target. Proficient in working with AEM Core Components. Experience with Apache Sling, JCR, OSGi, Packages, etc. Familiarity with the SPA Editor feature in Adobe Experience Manager (AEM). Hands-on experience with Adobe Edge Delivery Services. Experience in AEM content management and WYSIWYG authoring using the Universal Editor, as well as document-based authoring.

Job Summary: We are seeking a proactive and organized Admin cum Office Executive to support our day-to-day administrative operations. The ideal candidate will ensure the smooth functioning of office activities, maintain records, and provide essential support to various departments. Key Responsibilities: 1. Office Administration: Oversee daily office operations, including maintenance, housekeeping, and vendor management. Manage office supplies inventory and place orders as needed. Ensure adherence to office policies and procedures. 2. Front Desk Management: Greet and assist visitors, handle incoming calls, and manage correspondence. Maintain a professional and welcoming office environment. 3. Record Keeping: Maintain accurate records of office expenses, employee attendance, and leave management. Assist in maintaining HR-related documentation. 4. Coordination and Support: Coordinate with vendors, service providers, and internal departments for seamless operations. Assist in organizing company events, meetings, and other activities. 5. IT and Infrastructure Support: Liaise with the IT team for system maintenance and troubleshooting. Ensure proper functioning of office equipment such as printers, scanners, and telecommunication devices. Skills and Qualifications: Bachelor s degree in any discipline. 2-4 years of experience in office administration or a similar role. Strong organizational and multitasking abilities. Excellent verbal and written communication skills. Proficiency in MS Office (Word, Excel, PowerPoint). Ability to work independently and collaboratively. What We Offer: A dynamic and inclusive work environment. Opportunities for professional growth and development. Competitive compensation and benefits package. If you are a motivated individual with a knack for administration and office management, we would love to hear from you! Apply Now to be a part of the 1Lattice team!

Job Description: Implementation & Configuration: Experience in Installation and configuration of HOPEX tool on Private Cloud on DC/DR servers Experience in Developing architecture blueprint covering data, models, integrations, and security protocols. Experience in Set up reporting and dashboard templates. Customization & Integration: Experience in Customization of HOPEX models and frameworks to align with the enterprise standards and requirements. Experience in full integration of HOPEX with all required IT systems. Testing & Deployment: Experience in Conducting unit testing, integration testing, and UAT testing. Deploy the HOPEX system into the production environment. Experience in data migration activities. Support & Maintenance: Experience in Assisting users in creating and maintaining EA artifacts within HOPEX. Perform daily support activities, including helpdesk support and issue resolution. Manage user administration, including access control, role management, and security configurations. Oversee system upgrades, maintenance, and performance monitoring. Handle movement of changes from DEV to UAT and UAT to PROD environments. Manage storage, backups, and restoration processes. Required Skills & Qualifications: Experience: HOPEX implementation and administration. Strong expertise in HOPEX installation, configuration, customization, and integration. Hands-on experience with IT system integrations and enterprise architecture frameworks. Proficiency in designing and setting up reporting and dashboard templates. Experience in testing (Unit, Integration, UAT) and deployment processes. Good understanding of security protocols, data migration, and storage management. Ability to support day-to-day operations, including user administration, upgrades, and system maintenance. Strong problem-solving, analytical, and communication skills. Preferred Certifications: MEGA HOPEX Certification (Preferred but not mandatory) TOGAF or other Enterprise Architecture certifications

Farnell Farnell, an Avnet company, is a global high-service distributor of technology products, services and solutions for electronic system design, maintenance and repair. Role Assistant Product Manager Business Function Product Reports to Senior APM Department Product Nature and Purpose: Supporting the Global Business Unit Leaders strategy in the execution of specific product technology plans. Completing product administration tasks and customer service within agreed service levels. Accountabilities with Key Outcomes: 1. Product Creation - Accountable for the creation of products as defined by Global Product Business Unit Leader 2. Manages the product range - manages the portfolio of products throughout their life cycle. Including system maintenance, ensuring products are in the optimum saleable position, PDD co-ordination, product maintenance / housekeeping and ad-hoc analytics. 3. Customer Service - Accountable for responding to customer tickets and technical queries, including liaising with suppliers in multiple time-zones to resolve issues in a timely manner. 4. Inventory - manage parts throughout the product lifecycle including; NPI performance, EOL, SKU flagging, Non-Stocked range management. 5. Marketing co-ordination - work with commercial marketing and suppliers to provide content for agreed marketing activities. 6. Quality - responsible for exceptional levels of detail and accuracy in product content and presentation. Knowledge, Skills and Experience: Please give details of the knowledge, education, formal qualifications, specialized training or experience required for the job. Indicate whether requirement is essential or desirable . Essential Exceptional focus on customer service, quality, and attention to detail Excellent language and communication skills Comfortable speaking with multiple global stakeholders Experience in managing multiple priorities and meeting deadlines/SLA commitments. Excel and IT skills Ability to work autonomously & drive results Strong quantitative and data management skills Desirable Experience of working in electronics components industry/and or distribution Experience succeeding in a Global Matrix organization. Experience working in a customer service environment. Technical aptitude Job Impact/Influence Measures: Show data in approximate or in a range which job has impact on. Please state if the impact is direct or indirect . Think about financial elements e.g. budget, scale of role e.g. people management, network reach, sales impact etc. Direct impact on Sales, margin and market share of business unit Direct impact on supplier relationship through interaction and strong execution of product related matters Indirect influence over Asset, Sales, Marketing & e-Commerce through support of product strategy Decision-making Authority: Indicate what decisions the job is expected to make and what it is expected to recommend. Limited. Decision making authority as directed by Business Unit leader, as a supporting role for this function The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills.

Lead the design and architecture of systems and applications. Ensure the reliability, scalability, and performance of software systems. Ensure the implementation of best practices in coding, testing, and deployment. Implement security best practices to protect data and systems. Identify technical backlog and drive to completion Provide technical guidance and mentorship to mid-level engineers. Guide team in solving complex and priority technical issues. Identify opportunities for process improvements and drive the implementation of new technologies. Advocate for technical excellence and continuous improvement. Contribute immensely to innovation and cost-saving initiatives within the organization. Conduct code reviews to ensure code quality and adherence to standards. Stay updated with the latest industry trends and technologies. Upskill team with these updates Facilitate effective communication within the team and across departments.Participate in cross-functional team meetings to align on goals and objectives. Implement monitoring and alerting solutions to proactively detect and address issues. Perform regular system maintenance and updates. Create and maintain comprehensive documentation for code, systems, and processes. Ensure compliance with relevant industry standards and regulations. Mentorship and Training: Align technical initiatives with the overall business goals and objectives. What You ll bring At least 10 years of IT experience. Advanced proficiency in Java, Springboot, React Strong design and architecture skills, particularly in microservices architecture. Experience with Databricks, Service bus, Data pipeline development. Proven track record of leading and mentoring engineering teams. Expertise in implementing best practices in coding, testing, and deployment. Strong understanding of system reliability, scalability, and performance optimization. Knowledge of security best practices for data and systems protection. Excellent problem-solving skills and ability to address complex technical issues. Ability to identify and drive process improvements and innovation. Effective communication skills for cross-functional team collaboration. Up-to-date with the latest industry trends and technologies. Experience with Gen AI tools and their application in software development. Proficiency in creating and maintaining comprehensive documentation. Ability to align technical initiatives with overall business goals and objectives.

Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional developmentAt DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve. Pay and Benefits: Competitive compensation, including base pay and annual incentive Comprehensive health and life insurance and well-being benefits, based on location Pension / Retirement benefits Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee). The Impact you will have in this role: We are seeking a highly skilled and motivated Oracle Fusion HCM Specialist to join our dynamic team. The successful candidate will be responsible for the enhancements, configuration, and maintenance of the Oracle Fusion Human Capital Management (HCM) suite OIC. This role requires a deep understanding of Oracle Fusion applications and a passion for delivering innovative HR solutions. Your Primary Responsibilities : Lead the enhancements of Oracle Fusion HCM modules, including Core HR, Absence, Compensation, Talent, Payroll, Learning and ORC. Well verse with HCM extracts, Fast formula, HDL s BIP s. Able to troubleshoot Complex SQL s. Able to build integration by using OIC for all inbound outbounds from HCM. Perform regular system maintenance, updates, and troubleshooting to ensure the smooth operation of HCM applications. Provide training and support to end-users, ensuring they are proficient in using the HCM system. Oversee data migration, data integrity, and data security within the Oracle Fusion HCM environment. Develop and maintain custom reports and dashboards to provide insights into HR metrics and performance. Work closely with HR, IT, and other departments to understand their needs and deliver effective HCM solutions. Good to have APEX knowledge. **NOTE: The Primary Responsibilities of this role are not limited to the details above. ** Qualifications: Proven min experience of 3-5 years with automated unit and integration testing. Bachelor s degree in computer science, Software Engineering, or a related field. Talents Needed for Success: Bachelor s degree or master s in information technology, Human Resources, or a related field. Minimum of 5 years of experience with Oracle Fusion HCM implementation and support. Skills: Strong analytical, problem-solving, and communication skills. Proficiency in SQL and other relevant technologies. Oracle Fusion HCM certification is highly desirable nice to have. Preferably from Financial domain. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : IBM WebSphere MQ & Message Broker Administration Good to have skills : No Function Specialty Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products both remote and onsite. You will work within a defined operating model and processes, implementing technology at the operating system-level across all server and network areas. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Ensure smooth operation of production and development systems. Troubleshoot and resolve hardware and software issues. Implement technology at the operating system-level. Collaborate with team members to provide technical support. Document and maintain system configurations. Professional & Technical Skills: Must To Have Skills:Proficiency in IBM WebSphere MQ & Message Broker Administration. Strong understanding of system maintenance and troubleshooting. Experience in implementing technology at the operating system-level. Knowledge of hardware and software support. Familiarity with server and network areas."DataPowerMQACEBizTalkRHPAM/Drools" Additional Information: The candidate should have a minimum of 3 years of experience in IBM WebSphere MQ & Message Broker Administration. This position is based at our Jaipur office. A 15 years full time education is required. Qualifications 15 years full time education

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : IBM WebSphere MQ & Message Broker Administration Good to have skills : No Function Specialty Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products both remote and onsite. You will work within a defined operating model and processes, implementing technology at the operating system-level across all server and network areas. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Ensure smooth functioning of production and development systems Implement technology at the operating system-level Troubleshoot and resolve hardware/software issues Professional & Technical Skills: Must To Have Skills:Proficiency in IBM WebSphere MQ & Message Broker Administration Strong understanding of system maintenance and support Experience in troubleshooting hardware and software issues Knowledge of server and network areas Familiarity with software solutions/vendors/brands Additional Information: The candidate should have a minimum of 5 years of experience in IBM WebSphere MQ & Message Broker Administration This position is based at our Bengaluru office A 15 years full time education is required Qualifications 15 years full time education

Farnell Farnell, an Avnet company, is a global high-service distributor of technology products, services and solutions for electronic system design, maintenance and repair. Role Assistant Product Manager Business Function Product Reports to Product Function Manager Department Product Nature and Purpose: Supporting the Global Business Unit Leaders strategy in the execution of specific product technology plans. Completing product administration tasks and customer service within agreed service levels. Accountabilities with Key Outcomes: 1 Product Creation - Accountable for the creation of products as defined by Global Product Business Unit Leader 2 Manages the product range - manages the portfolio of products throughout their life cycle. Including; system maintenance, ensuring products are in the optimum saleable position, PDD co-ordination, product maintenance / housekeeping and ad-hoc analytics. 3 Customer Service - Accountable for responding to customer tickets and technical queries, including liaising with suppliers in multiple time-zones to resolve issues in a timely manner. 4 Inventory - manage parts throughout the product lifecycle including; NPI performance, EOL, SKU flagging, Non-Stocked range management. 5 Product Data Management - review online content of NPIs and legacy products and work with key stakeholders to make improvements to drive online sales. 6 Marketing co-ordination - work with the Strategic Sourcing Group (SSG) and suppliers to provide content for agreed marketing activities. 7 Quality - responsible for implementation process in line with the Quality Management System with exceptional levels of detail and accuracy in product content and presentation. 8 Knowledge, Skills and Experience: Please give details of the knowledge, education, formal qualifications, specialized training or experience required for the job. Indicate whether requirement is essential or desirable . Essential Exceptional focus on customer service, quality and attention to detail Excellent communication skills Comfortable speaking with multiple global stakeholders Experience in managing multiple priorities and meeting deadlines/SLA commitments Excel and IT skills Ability to work autonomously drive results Strong quantitative and data management skills Desirable Experience of working in electronics components industry/and or distribution Experience succeeding in a Global Matrix organization Experience working in a customer service environment Technical aptitude Experience of working within a quality assured environment. Job Impact/Influence Measures: Show data in approximate or in a range which job has impact on. Please state if the impact is direct or indirect . Think about financial elements e.g. budget, scale of role e.g. people management, network reach, sales impact etc. Direct impact on Sales, margin and market share of business unit Direct impact on supplier relationship through interaction and strong execution of product related matters Indirect influence over Asset, Sales, Marketing e-Commerce through support of product strategy Decision-making Authority: Indicate what decisions the job is expected to make and what it is expected to recommend. Limited. Decision making authority as directed by Business Unit leader, as a supporting role for this function Shift timings: UK shift - 1PM to 10 PM The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills.

Farnell Farnell, an Avnet company, is a global high-service distributor of technology products, services and solutions for electronic system design, maintenance and repair. Role Assistant Product Manager Business Function Product Reports to Product Function Manager Department Product Nature and Purpose: Supporting the Global Business Unit Leaders strategy in the execution of specific product technology plans. Completing product administration tasks and customer service within agreed service levels. Accountabilities with Key Outcomes: 1 Product Creation - Accountable for the creation of products as defined by Global Product Business Unit Leader 2 Manages the product range - manages the portfolio of products throughout their life cycle. Including; system maintenance, ensuring products are in the optimum saleable position, PDD co-ordination, product maintenance / housekeeping and ad-hoc analytics. 3 Customer Service - Accountable for responding to customer tickets and technical queries, including liaising with suppliers in multiple time-zones to resolve issues in a timely manner. 4 Inventory - manage parts throughout the product lifecycle including; NPI performance, EOL, SKU flagging, Non-Stocked range management. 5 Product Data Management - review online content of NPIs and legacy products and work with key stakeholders to make improvements to drive online sales. 6 Marketing co-ordination - work with the Strategic Sourcing Group (SSG) and suppliers to provide content for agreed marketing activities. 7 Quality - responsible for implementation process in line with the Quality Management System with exceptional levels of detail and accuracy in product content and presentation. 8 Knowledge, Skills and Experience: Please give details of the knowledge, education, formal qualifications, specialized training or experience required for the job. Indicate whether requirement is essential or desirable . Essential Exceptional focus on customer service, quality and attention to detail Excellent communication skills Comfortable speaking with multiple global stakeholders Experience in managing multiple priorities and meeting deadlines/SLA commitments Excel and IT skills Ability to work autonomously drive results Strong quantitative and data management skills Desirable Experience of working in electronics components industry/and or distribution Experience succeeding in a Global Matrix organization Experience working in a customer service environment Technical aptitude Experience of working within a quality assured environment. Job Impact/Influence Measures: Show data in approximate or in a range which job has impact on. Please state if the impact is direct or indirect . Think about financial elements e.g. budget, scale of role e.g. people management, network reach, sales impact etc. Direct impact on Sales, margin and market share of business unit Direct impact on supplier relationship through interaction and strong execution of product related matters Indirect influence over Asset, Sales, Marketing e-Commerce through support of product strategy Decision-making Authority: Indicate what decisions the job is expected to make and what it is expected to recommend. Limited. Decision making authority as directed by Business Unit leader, as a supporting role for this function Shift timings: UK shift - 1PM to 10 PM The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills.

Manage and maintain accurate and reliable data across various business verticals Ensure data is regularly updated and aligned with business goals. Analyse large datasets from different business functions to extract valuable insights. Create and deliver Daily/Weekly/Monthly reports tailored to the specific needs of each business unit. Use Advanced Excel , VBA , and other tools to generate reports that aid decision-making. Oversee the maintenance and optimization of internal systems, tools, and software used for data management. Continuously improve data processes to ensure efficiency and system reliability. Identify opportunities for process improvements that will enhance operational efficiency across all entities. Develop and implement solutions to resolve any data issues, system bottlenecks, or inefficiencies. Liaise with various departments to understand business requirements and ensure alignment with technology solutions. Communicate data insights effectively to internal teams providing clear presentations with summary tables, graphs , and explanatory notes . Ensure the timely and accurate delivery of all required reports as per internal business needs. Work closely with teams to ensure the accuracy and relevance of data presented. Key Skills & Qualifications: Advanced proficiency in Microsoft Excel (pivot tables, formulas, charts, graphs, and advanced functions). Hands-on experience with VBA to automate processes and improve reporting efficiency. Familiarity with MS PowerPoint for creating clear, visually appealing presentations. Strong ability to interpret and analyse large datasets to generate actionable insights for business improvement. Critical thinking skills to identify problems and propose effective solutions. Ability to ensure data accuracy and reliability, with a keen eye for detail. Excellent written and verbal communication skills to present findings to both internal teams and external clients effectively. Ability to explain complex data insights clearly and concisely. Proven ability to collaborate with cross-functional teams and liaise with clients to understand their needs and deliver tailored solutions.

About The Role : Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure 1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management 2New projectsTimely delivery Avoid unauthorised changes No formal escalations

About The Role : Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure 1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management 2New projectsTimely delivery Avoid unauthorised changes No formal escalations

About The Role : Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure 1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management 2New projectsTimely delivery Avoid unauthorised changes No formal escalations

About The Role : Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure 1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management 2New projectsTimely delivery Avoid unauthorised changes No formal escalations

About The Role : Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure 1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management 2New projectsTimely delivery Avoid unauthorised changes No formal escalations

EXPECTED END RESULTS MAJOR ACTIVITIES Data Analysis Coordination delivery of monthly data runs (across TCS departments) and creation of standard monthly reports Performing statistical analysis on data sets to generate meaningful insights and create reports for stakeholders, including key performance indicators (KPIs). Finance Tracking Collation of budget status across TCS departments, tracking expenditure, processing invoices, supporting chargeback activities output of standard reporting Identifying patterns and trends within data to predict future outcomes and inform strategic decisions. Contracts Management Log, track, and maintain record of contracts across function System Maintenance System Administration Support maintain validation settings within system (e.g. warranty) including updates following policy or procedure change Administrative window to system users, raising tickets for concerns and maintaining user list/requirements Warranty Administration Support for Warranty query claim management including record creation and maintenance Standard Reporting Output of standard functional monthly report (e.g. RF1 data collection monthly update, RPR process, travel prorex, standards management, NSC lead-time, PA share) Identifying and resolving data inconsistencies, duplicates, and errors to maintain data integrity. Chennai India

1. Design, implement, and troubleshoot DCS systems (hardware, software, networks). 2. Perform installation, commissioning, and system maintenance. 3. Integrate field instruments, controllers, and third-party systems (PLCs, SCADA).