6 System Logs Jobs

The primary purpose of this position is to offer technical support to customers in resolving software and hardware issues promptly and to ensure high levels of customer satisfaction. As a Technical Support Personnel, you will report to the Technical Support Manager or Senior Technical Support Personnel. Your key responsibilities will include deploying software projects, addressing client queries through phone, email, or chat, troubleshooting technical issues, collaborating with developers to rectify defects, escalating complex issues as necessary, documenting problems and solutions for future reference, conducting end-user training, maintaining positive customer relationships, and monitoring software performance to recommend enhancements. The working conditions for this role are primarily office-based with occasional travel to customer sites. You should be willing to work flexible hours, including evenings, weekends, or holidays, as required. To be considered for this position, you should ideally possess a high school diploma (a degree in Computer Science or related field is preferred), along with a minimum of 3 years of technical support experience. Proficiency in computer systems, Microsoft Excel, Linux, and SQL is essential. Additionally, you should demonstrate strong troubleshooting abilities, effective communication skills, and a customer-centric approach. The ability to work both independently and collaboratively in a team environment, attention to detail, and a willingness to learn new technologies are crucial. This is a full-time, permanent position that offers Provident Fund benefits. The shift timings are during the day, from Monday to Friday, at the designated in-person work location.,

As a Cybersecurity Analyst, you must have thorough knowledge of Operating Systems, including their File Systems and security features, with a focus on Linux and Windows. Understanding Security devices, software, Standards, Compliances & Protocols is essential. You should also be well-versed in system logs and logging basics. Having a solid grasp of Computer Networks, Network Security, and Network Devices is key. Your ability to identify and mitigate network vulnerabilities and articulate ways to prevent them is crucial. Experience in computer network penetration testing and techniques is valuable. Furthermore, familiarity with firewalls, proxies, SIEM, antivirus, and IDPS concepts is necessary. A Problem-Solving attitude, an Analytical mindset, and a proven track record as a Cybersecurity Analyst or in a similar role are required. Experience in information security or related fields is beneficial. This is a Full-time, Permanent position requiring at least 4 years of experience in Cybersecurity. The work location is In person.,

As a Technical Support Specialist at ICE Mortgage Technology, you will leverage your technical expertise to assist clients in effectively utilizing our software solutions. Your primary responsibilities will include resolving client problems promptly and independently for 85% of assigned cases, adhering to departmental service level standards, and aiming for first-call resolution while maintaining appropriate technical escalation rates. You will play a crucial role in identifying and addressing systemic customer-impacting issues, participating in the product defect/enhancement closed loop process by accurately identifying defects and enhancements, and ensuring timely communication of status updates to clients. It is essential to adhere to company and departmental guidelines and policies for customer interaction, maintain consistent behaviors and service delivery across the team, and manage case backlogs according to departmental standards. To excel in this role, you should have a minimum of 3 years of technical support experience or 1 year of experience coupled with a Bachelor's Degree or equivalent qualification. Proficiency in Client/Server Architecture, Windows, VPN, and network troubleshooting tools such as Telnet, Traceroute, or Ping is required. Additionally, you should possess the ability to analyze and resolve customer issues related to processing, underwriting, closing, post-closing, secondary marketing, regulatory requirements, XML files, JSON files, system logs, and investor guidelines. Experience with log analyzer tools like Splunk, Kibana, or similar platforms is advantageous. A solid understanding of the Mortgage Banking Industry and technical knowledge relevant to the responsibilities of the role is essential. You should be adept at managing your time effectively, collaborating with team members to achieve common goals, and communicating clearly and professionally with clients. Furthermore, you must demonstrate a customer-centric approach, make sound and timely decisions, and exhibit technical proficiency in diverse technologies and skills relevant to the job. Preference will be given to candidates with experience in using Encompass and a basic understanding of the mortgage process and loan origination systems at a conceptual level. This role offers the flexibility of working from home one day per week, providing a balanced work environment conducive to productivity and job satisfaction.,

As an experienced L3 SOC Analyst, you will play a crucial role in managing security incidents and ensuring the protection of our clients" data and systems. You will be responsible for utilizing your expertise in SIEM tools such as QRadar, Sentinel, or Splunk to detect and respond to security threats effectively. Your strong knowledge of attack patterns, Tools, Techniques, and Procedures (TTPs) will be essential in identifying and mitigating risks. Your primary responsibilities will include acting as an escalation point for high and critical severity security incidents, conducting thorough investigations to assess impact, and analyzing attack patterns to provide recommendations for security improvements. You will also be actively involved in proactive threat hunting, log analysis, and collaborating with IT and security teams to enhance security processes effectively. In addition to hands-on experience with system logs, network traffic analysis, and security tools, your ability to identify Indicators of Compromise (IOCs) and Advanced Persistent Threats (APTs) will be crucial in ensuring the detection of potential threats. You will be expected to document and update incident response processes, participate in team meetings and executive briefings, and train team members on security tools and incident resolution procedures. Your proficiency in setting up SIEM solutions, troubleshooting connectivity issues, and familiarity with security frameworks and best practices will be considered advantageous. Your role will require you to provide guidance on mitigating risks, improving security hygiene, and identifying gaps in security processes to propose enhancements effectively. Join us at UST, a global digital transformation solutions provider with a deep commitment to innovation and agility. With over 30,000 employees in 30 countries, we partner with the world's best companies to drive real impact through transformation. If you are passionate about cybersecurity and eager to make a difference, we welcome you to be a part of our team and help us build for boundless impact, touching billions of lives in the process.,

We are seeking a talented and driven Senior QA Engineer to join our team at Pune, India. As a Senior QA Engineer, you will play a pivotal role in testing Platform products for wireless telecom and cloud-based cellular solutions at Parallel Wireless. You will collaborate with test engineers across different sites and have the opportunity to contribute to ORAN wireless technology. Your responsibilities will include: - Reviewing 3GPP standards, architecture, and design documents to develop comprehensive test plans for 5G NR/LTE testing. - Designing test plans for PHY/ Stack algorithms and considering end-to-end perspectives. - Generating test scripts using available tools and exploring innovative ways to replicate real-world scenarios. - Setting up simple or complex test environments as per test case requirements. - Developing test plans for LTE/5G NR features in compliance with 3GPP and ORAN standards. - Executing test cases, validating test outcomes, and interpreting log data for issue debugging. - Identifying system improvements based on test expertise and debugging field log/data. - Devising strategies for enhancing QA test planning and implementation efficiency. - Quickly diagnosing and resolving customer issues by replicating configurations in a lab environment. - Proficiency in K8S deployment and adapting deployment models across different platforms. Key qualifications: - 4-8 years of experience in various protocols for interoperability, performance evaluation, and troubleshooting radio access technology. - Strong background in RAN (5G/LTE) testing, feature testing, and lab testing. - Understanding of message flows and parameters in LTE/5G NR procedures. - Proficiency in scripting languages such as Python and Tcl. - Experience in creating complex test plans for 5G/4G features and root cause analysis. - Prioritization of automation and scripting skills for this role. Education requirements: - Bachelor's (B.E/B.Tech) or Master's degree (M.E. or M.Tech) in Electronics/Communication/Computer Science Engineering or equivalent field. Kindly note that the salary for this position is 0 - 0 per year.,

The ideal candidate should be responsible for security analysis by connecting the loose ends using security information from various tools and processes to improve the cyber processes and for protecting the Bank from cyber-attacks. To manage Cybersecurity Incident response within the Bank To manage Red/ Blue Team exercises, VAPT of Applications and Infrastructure, review the reports and ensure closure. Creation/ Review of Information Systems Security Policies and procedures Periodic Review of security tools and processes like Firewall / IDS & IPS / WAF / DAM logs / PIM logs / System logs To understand, implement, monitor and review of various regulatory/ compliance frameworks like ISO 27001, PCI DSS, etc., on need basis. To ensure compliance with various Cybersecurity controls as per the regulatory framework. Vendor management periodic MIS & SLA reviews, payments & penalties, renewal of support contracts and licenses in timely manner. recognized university. Desirable: Certifications like: CISM / CISSP / CISA / CRISC / ISO 27001:2013 / PCI DSS / CEH / OSCP/ etc. 8+ years of Experience Knowledge of RBI Guidelines on IS/ Cybersecurity. Prior experience in IT Governance, Policy & procedures, Application security assessment / VAPT (preferably Hands On).