8 System Improvements Jobs

As the Manager for the Inbound Customer Care team, you will be responsible for overseeing and leading a team of customer care agents. Your role will involve managing and training the customer care agents to ensure they provide excellent service to our customers. Setting and achieving customer satisfaction goals will be a key focus, and you will work closely with the team to consistently meet these goals. Interacting with internal customers will also be part of your responsibilities, as you address their questions and guide them to the appropriate services. Onboarding new employees and providing them with training based on your expertise and skill set will be essential to ensure their success in the role. Additionally, you will be responsible for tracking the performance of the customer care agents. The ideal candidate for this position should have prior experience in team management and possess strong analytical skills. Understanding of database management systems, problem-solving attitude, and attention to detail are also important qualities for this role. Preference will be given to candidates with prior knowledge of SAP. As an MIS Analyst, your responsibilities will include data collection and analysis, report generation, and tracking performance. You should have a strong analytical skill set and be proficient in system improvements. Attention to detail and problem-solving attitude are crucial for this role. For the Tech. App Support position, you will be providing technical support to front-end users and on-field users of the MEM Systems and mobile applications. Your role will involve diagnosing and resolving users" issues, providing training, and collaborating with internal teams, IT, and vendors. Familiarity with IT infrastructure and strong team coordination skills are required. Prior experience in application support and a degree or diploma in computer application are preferred qualifications for this role.,

In this role, your responsibilities will include supporting and administering UKG Pro Workforce Management systems for timekeeping, scheduling, and workforce management to ensure alignment with business requirements. You will also be supporting Oracle HCM Time and Labor (OTL) modules, including configurations, upgrades, and integrations within the HCM platform. Additionally, you will support the implementation and maintenance of UKG Pro Workforce Management across multiple regions and business units, providing troubleshooting, problem resolution, and system improvements for Pro Workforce Management and OTL-related issues. You will be responsible for developing user guides, delivering training, and offering ongoing support to ensure efficient usage of Pro Workforce Management and OTL systems. It will be important to stay updated on the latest UKG and Oracle HCM trends, recommending system upgrades and improvements. Furthermore, you will participate in system audits to ensure data integrity and compliance with internal controls and external regulations. You are expected to demonstrate a high level of initiative in challenging situations, excel at spotting and seizing opportunities, observe situational and group dynamics to choose the best-fit approach, and create implementation plans that allocate resources accurately. You should approach tasks with energy, drive, and a strong sense of completion. To qualify for this role, you will need a Bachelor's degree in information technology, Human Resources, Business Administration, or a related field. Additionally, you should have at least 2+ years of experience working with UKG Pro Workforce Management systems (Workforce Dimensions and/or Workforce Central) and 1+ years of experience with Oracle Time and Labor (OTL) or equivalent HCM systems. Strong problem-solving skills and the ability to address complex system issues are essential, along with experience in global system rollouts and multi-country configuration. Diligence, strong organizational skills, and the capability to manage multiple projects simultaneously are also required. Preferred qualifications that set you apart include experience in leading UKG/Kronos or HCM-related projects and certification in UKG/Kronos or Oracle HCM. By joining Emerson, you will have the opportunity to make a difference through your work. Emerson offers competitive compensation and benefits programs, comprehensive medical and insurance coverage, and a commitment to creating a global workplace that supports diversity, equity, and inclusion. The company welcomes foreign nationals and supports Work Authorization Sponsorship. Emerson is dedicated to attracting, developing, and retaining exceptional individuals in an inclusive environment that allows all employees to reach their full potential. The Remote Work Policy for eligible roles promotes Work-Life Balance through a hybrid work setup, emphasizing safety and providing a global safe working environment. Emerson is a global leader in automation technology and software, striving to make the world healthier, safer, smarter, and more sustainable. The company values collaboration, innovation, and empowering its diverse teams to solve complex problems. Join Emerson in its commitment to creating positive impacts in communities worldwide and be part of a team that values people at its core.,

You will be responsible for planning and organizing the development of technical support, software/systems programming, and operating system capabilities for the data processing facility. Your primary goal will be to ensure the seamless interfacing of software systems with hardware configuration and applications system requirements. As part of your role, you will develop and implement system software and technical requirements, including operating systems, compilers, and utility programs. You will also be expected to establish systems programming standards and program documentation requirements to maintain a structured approach. Providing technical guidance on operating system problems will be a key aspect of your responsibilities. You will need to recommend system improvements, monitor design progress, and prepare design project reports to ensure the efficient operation of the function. Additionally, you will play a crucial role in selecting, developing, and evaluating personnel to build a competent team that can support the organization's systems programming needs effectively.,

The job involves analyzing the needs of internal customers to determine system requirements and the cost of developing electronic system plans. You will be responsible for conducting system evaluations and making appropriate recommendations to modify designs or repair equipment as needed. Additionally, you will identify and recommend system improvements to enhance technical performance. The role also includes designing electronic software and components for commercial applications. You will define and execute testing and maintenance procedures for electronic software and components. Furthermore, you will be inspecting electronics to ensure compliance with all applicable regulations and safety standards. This is a full-time position with day shift availability. The work location is in person. For more details, please contact 9947640555.,

As a highly skilled Workday HCM Specialist, you will play a crucial role in our dynamic team by leveraging your extensive experience in core Human Capital Management (HCM) modules. Your responsibilities will include defining and managing business processes within Workday HCM to meet organizational needs, overseeing advanced compensation processes, managing position management processes, developing custom reports and dashboards, configuring security roles, and collaborating with cross-functional teams for system improvements. Your strong analytical skills, attention to detail, excellent communication, and collaboration skills will be essential in ensuring the smooth operation and optimization of our Workday HCM system. You will thrive in a fast-paced environment, work independently, and manage multiple tasks simultaneously. You will be part of our hybrid model where we value both remote work and in-person collaboration. Employees in hybrid roles are required to be in the office three days per week. The basic qualifications for this role include a Bachelor's Degree in Human Resources, Information Technology, Business Administration, or a related field, along with at least 3 years of experience in working with Workday HCM. Preferred qualifications include Workday HCM certification, experience with Workday reporting tools, familiarity with Workday security configuration, experience in a fast-paced environment, and strong problem-solving skills. About Hinge Health: Hinge Health leverages software, including AI, to automate care for joint and muscle health, providing an exceptional member experience, improved outcomes, and cost reductions. The platform addresses a wide spectrum of musculoskeletal care and aims to ease pain, improve function, and reduce the need for surgeries. The company is headquartered in San Francisco, California. At Hinge Health, you'll enjoy inclusive healthcare and benefits, traditional or Roth 401k retirement plan options, modern life stipends for learning and development, and a commitment to diversity and inclusion. By applying for this position, you acknowledge that your personal data will be handled in accordance with our personnel and candidate privacy policy. Learn more at http://www.hingehealth.com.,

As a Senior Lead Site Reliability Engineer (SRE) in Thane / Lower Parel, you will be an integral part of the SRE practice ensuring the reliability, availability, scalability, and efficiency of systems. Your role will involve designing, implementing, and governing systems for reliability, availability, and scalability. You will be responsible for developing incident response processes, collaborating with development teams, and ensuring applications are designed with reliability in mind. Additionally, you will support continuous system improvements, manage platform tools, and ensure minimal downtime. Key Responsibilities - Design, implement, and govern systems for reliability, availability, and scalability. - Develop incident response processes for quick resolution. - Collaborate with development teams to ensure applications are designed with reliability. - Perform competitive analysis to maintain minimal downtime. - Support IT architecture alignment, integration design, and design reviews. - Manage platform tools for high availability and disaster recovery across on-premises and cloud infrastructure. - Mentor team members and collaborate with vendor IT teams. Key Result Areas - Assist SRE team on deployment and technical functions on DAST and IAST to perform any kind of vulnerability at runtime. - Maintain and monitor application environments, including patching and upgrades. - Ensure application availability, scalability, and fault tolerance. - Contribute to solution architecture and identify trade-offs in cost, performance, and scalability. - Collaborate on deployment plans and maintain adherence to security and enterprise standards. - Lead a team of SREs, ensuring system performance meets business and technical requirements. Qualifications & Experience - Education: BE/ B. Tech. / ME / M. Tech. / MCA - 8-15 years of relevant experience in SRE, IT infrastructure management, and application lifecycle best practices. - Strong knowledge of cloud infrastructure, disaster recovery, and IT security frameworks. - Excellent collaboration skills with both internal and vendor teams. - Leadership experience is a plus.,

As a potential candidate for the position, you will be responsible for completing business development activities and implementing sales plans while managing staff effectively. Your role will involve accomplishing sales objectives by producing forecasting, budget, and market reports. Additionally, you will review advertising and promotion plans and develop field sales action plans. In this position, you will also be expected to accomplish human resource objectives by recruiting, training, and coaching employees. It will be your responsibility to review productivity and compensation to ensure the team is performing optimally. You will contribute marketing and sales information to strategic plans and prepare and complete action plans accordingly. Furthermore, you will play a crucial role in implementing production, quality, and customer-service standards. Your problem-solving skills will be put to the test as you resolve issues, complete audits, identify trends, determine system improvements, and implement necessary changes to enhance operations. Moreover, you will need to identify marketing opportunities by understanding consumer requirements and adapting strategies accordingly. Your insights will be valuable in driving business growth and reaching target audiences effectively.,

As a Senior Lead Site Reliability Engineer (SRE) based in Thane/Lower Parel, you will be responsible for ensuring the reliability, availability, scalability, and efficiency of systems. Your role will involve designing, implementing, and governing systems to meet reliability standards, developing incident response processes, and collaborating with development teams to integrate reliability into application design. You will also be tasked with supporting continuous system improvements, managing platform tools, and ensuring minimal downtime. Key Responsibilities: - Design, implement, and govern systems for reliability, availability, and scalability. - Develop incident response processes for quick resolution of issues. - Collaborate with development teams to ensure applications are designed with reliability in mind. - Perform competitive analysis to minimize downtime. - Support IT architecture alignment, integration design, and reviews. - Manage platform tools for high availability and disaster recovery in on-premises and cloud infrastructure. - Mentor team members and work closely with vendor IT teams. Key Result Areas: - Assist SRE team in deployment and technical functions related to DAST and IAST for vulnerability assessment. - Maintain and monitor application environments, including patching and upgrades. - Ensure application availability, scalability, and fault tolerance. - Contribute to solution architecture and evaluate trade-offs in cost, performance, and scalability. - Collaborate on deployment plans and adhere to security and enterprise standards. - Lead a team of SREs to ensure system performance meets business and technical requirements. Qualifications & Experience: - Education: BE/B.Tech./ME/M.Tech./MCA - 8-15 years of relevant experience in SRE, IT infrastructure management, and application lifecycle best practices. - Strong knowledge of cloud infrastructure, disaster recovery, and IT security frameworks. - Excellent collaboration skills with internal and vendor teams. - Leadership experience is a plus.,