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1.0 - 3.0 years

3 - 4 Lacs

Cochin / Kochi / Ernakulam, Kerala, India

On-site

Foundit logo

Description We are seeking a Desktop Support Engineer to join our team in India. The ideal candidate will be responsible for providing technical support to end-users, ensuring that their desktop systems and applications are functioning optimally. Responsibilities Provide technical support for desktop hardware and software issues. Install, configure, and maintain desktop systems and peripherals. Troubleshoot and resolve network connectivity issues. Assist users with application software and system issues. Document support activities and maintain records of service requests. Collaborate with IT team members to improve support processes. Skills and Qualifications 1-3 years of experience in desktop support or a related field. Strong knowledge of Windows and Mac OS operating systems. Experience with Microsoft Office Suite and other common software applications. Familiarity with hardware components and troubleshooting techniques. Basic understanding of networking concepts and protocols. Excellent communication and interpersonal skills. Ability to work independently and as part of a team.

Posted 2 weeks ago

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0.0 - 5.0 years

2 - 6 Lacs

Mumbai, Maharashtra, India

On-site

Foundit logo

JD as follows Diagnosing and part replacement skills of Desktop and Laptop Should comfortable field work. Data Backup / OS Installation Basic Network knowledge Open to travel in Mumbai Comfortable for field work Installation and Roll out services of new desktops & laptops. Good communication skills Hardware fault diagnosis & isolation on desktops / laptops. Installation and OS Support - Repair / Re-Installation or fresh Installation Installation and Software Support on Office Automation software, Anti-virus software, Email Client (Outlook), IE, Chrome & other Business Critical Applications Configure / troubleshoot network connectivity of desktops / laptops & network printers Installation, re-installation, configuration of peripherals e.g. printers, scanners etc. Troubleshooting & resolution of first level printer problems (e.g. paper jam, alignment, configuration setting, driver related problem, font related problem etc.) & vendor coordination for L2/L3 & Spares support.

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1.0 - 6.0 years

2 - 4 Lacs

Thane, Maharashtra, India

On-site

Foundit logo

JD as follows 1.Hand on experience in antivirus , Troubleshooting 2. Should have work on Windows 11 3.Experience in PST and UST, Bluedum 4.He must know the System Restore part. 5.Should have work minimum 25 tickets in a day Installation and Roll out services of new desktops & laptops. Good communication skills Hardware fault diagnosis & isolation on desktops / laptops. Installation and OS Support - Repair / Re-Installation or fresh Installation Installation and Software Support on Office Automation software, Anti-virus software, Email Client (Outlook), IE, Chrome & other Business Critical Applications Configure / troubleshoot network connectivity of desktops / laptops & network printers Installation, re-installation, configuration of peripherals e.g. printers, scanners etc. Troubleshooting & resolution of first level printer problems (e.g. paper jam, alignment, configuration setting, driver related problem, font related problem etc.) & vendor coordination for L2/L3 & Spares support.

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0.0 - 5.0 years

1 - 3 Lacs

Thane, Maharashtra, India

Remote

Foundit logo

Description We are seeking a motivated and detail-oriented Field Desktop Engineer to join our team in the Western Line. The ideal candidate will have a passion for technology and provide exceptional support to our end-users. This role involves on-site troubleshooting, installation, and maintenance of desktop systems and network connectivity, making it crucial for ensuring operational efficiency within the organization. Responsibilities Provide on-site technical support for hardware and software issues. Install, configure, and maintain desktop computers, laptops, and peripherals. Troubleshoot and resolve network connectivity issues for end-users. Assist in the deployment of new software and applications across the organization. Ensure timely resolution of service requests and incidents as per SLAs. Maintain documentation of work performed, including service requests and asset inventories. Collaborate with IT teams to improve processes and support strategies. Conduct regular maintenance checks on hardware and software systems. Skills and Qualifications Bachelor's degree in Computer Science, Information Technology, or related field. 0-5 years of experience in a technical support role or desktop engineering. Proficiency in Windows and Linux operating systems. Experience with desktop hardware, peripherals, and troubleshooting methods. Knowledge of network configurations and protocols (TCP/IP, DNS, DHCP). Familiarity with Active Directory and user account management. Basic understanding of virtualization technologies and remote support tools. Strong problem-solving skills and the ability to work independently or as part of a team. Excellent communication and interpersonal skills to work with non-technical users.

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1.0 - 6.0 years

3 - 6 Lacs

Navi Mumbai, Maharashtra, India

Remote

Foundit logo

Description We are seeking an enthusiastic and experienced Desktop Engineer to join our team in Juinagar. The ideal candidate will have 1-6 years of hands-on experience in desktop support and a passion for providing excellent customer service. As a Desktop Engineer, you will be responsible for ensuring the smooth operation of desktop systems and providing technical assistance to our employees. Immediate joiners are preferred. Responsibilities Install, configure, and maintain desktop operating systems and applications. Provide technical support to end-users for hardware and software issues. Troubleshoot and resolve desktop-related problems in a timely manner. Manage and monitor all installed systems and infrastructure for vulnerabilities and performance issues. Ensure security and privacy of the organization's data by implementing best practices. Document internal procedures and create user guides for employees. Collaborate with IT team members to enhance system functionality and performance. Skills and Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field. 1-6 years of experience in desktop support or related IT roles. Proficiency in Windows 10/11 and macOS operating systems. Strong knowledge of Microsoft Office Suite, especially Excel and Outlook. Experience with remote desktop applications and help desk software. Familiarity with networking concepts and protocols (TCP/IP, DNS, DHCP). Basic understanding of Active Directory and Group Policy management. Excellent problem-solving skills and ability to troubleshoot hardware and software issues. Strong communication skills, both verbal and written, with the ability to explain technical concepts to non-technical users. Certifications such as CompTIA A+, MCSA, or similar are a plus.

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