Lead Business System Analyst Ferguson GCC

6.0 - 10.0 years

0 Lacs

karnataka

On-site

About Ferguson: Ferguson has been a trusted source of quality supplies for various industries since 1953. The company is dedicated to building better infrastructure, homes, and businesses. With a focus on simplifying complex projects, Ferguson aims to ensure success and sustainability for its customers. Proactively solving problems and adapting to growth, Ferguson is committed to serving customers, communities, and its associates. Offering best-in-class products and services, Ferguson operates across diverse industries such as Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks, and Residential Digital Commerce. With approximately 36,000 associates spread across 1,700 locations, Ferguson fosters a community of proud professionals working towards a meaningful goal. Join Ferguson to build a fulfilling career at a company you can trust and believe in. Duties and Responsibilities: - Facilitate the research, exploration, analysis, and documentation of business systems requirements to translate them into detailed functional specifications for development. - Conduct research and exploration of user requirements, costs, and benefits to support documentation for the demand management process. - Identify new processes and process improvements by analyzing business needs effectively. - Document current business processes and models to define requirements and identify gaps. - Analyze detailed system factors including input/output requirements, information flow, hardware, software needs, and soft system factors like roles, responsibilities, and culture. - Evaluate the impact of potential software and process changes on the organization. - Assist in creating business case documentation and ensure architectural consistency and usability standards. - Drive the implementation of systems by collaborating closely with technical team members. - Plan and complete configuration tasks within specified deadlines. - Define and develop user test cases, validate test results during testing, and may conduct system demonstrations and training sessions. - Support troubleshooting and issue resolution with production systems, playing a third-level support role. - Participate in associate meetings and effectively communicate concerns to management. Qualifications and Requirements: - Bachelor's degree in Computer Science, Information Systems, Business, or related field, or equivalent work experience. - Minimum of 6+ years of relevant technical or business work experience, with a preference for experience in areas such as accounting, finance, warehouse operations, purchasing, order management, and order fulfillment. - Proficiency in Excel, Outlook, PowerPoint, Visio, and Word, along with familiarity in application integration methods and data mapping processes. - Strong domain knowledge in at least one business field, capable of analyzing and enhancing complex processes and systems. - Excellent communication skills for engaging with technical and non-technical collaborators at all levels, adept at presenting in various formats. - Meticulous, proactive, and efficient with exceptional organizational and prioritization abilities, capable of managing multiple projects simultaneously. - Quick learner with the ability to adapt to new systems and tools independently and work with minimal supervision. - Familiarity with software development life cycle methodologies and the ability to support projects through all phases. - Soft Skills: Strong listening skills, creative problem-solving abilities, and effective presentation of ideas and solutions.,

Posted 2 weeks ago

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