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Genesys Tech Lead Capgemini

10.0 - 14.0 years

0 Lacs

noida, uttar pradesh

On-site

Role Overview: As an experienced Genesys Tech Lead, you will be responsible for designing, implementing, and managing Genesys solutions with a focus on telephony systems, CRM, ERP, and other enterprise applications. Your role will involve ensuring seamless data synchronization and integration across multiple platforms, providing technical support, and troubleshooting performance issues. Key Responsibilities: - Design and implement solutions involving telephony systems (PBX, VoIP), CRM, ERP, and other enterprise applications. - Develop and consume APIs (Genesys Web Services - GWS) for data exchange, workflow automation, and integration with external systems. - Ensure seamless data synchroniza...

Posted 2 days ago

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