81 System Audit Jobs - Page 4

IS audit of Banks’ Application systems and related IT operations such as IT Governance, Information Security Governance, Audit of IT General Controls, IT Infrastructure audits, Audit of Outsourced agency having impact on banks’ IS operations, etc. Required Candidate profile Experience - 15 to 25+ years Location - Mumbai -Andheri East

About The Role Customer Operations- - Process Manager India- Pune |Full-time (FT)|Customer Operations |Job ID_ Shift Timings - NIGHT SHIFT |Management Level- Leadership Specialisation- International BPO eClerx is looking to hire an experienced professional with over 10 years of experience. As part of the Voice process team, your role will specifically focus on troubleshooting related processes. The ideal candidate will serve customers by planning and implementing strategies and operations; improving systems and processes; managing staff. He/she will determine call centre operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; identifying and evaluating state-of-the-art technologies; defining user requirements; establishing technical specifications, and production, productivity, quality, and customer-service standards; contributing information and analysis to organizational strategic plans and reviews. The leader must demonstrate an ability to anticipate, understand, and act on evolving customer needs, both stated and unstated. Through this, he/she must create a customer-centric organisation and use innovative thinking frameworks to foster value-added relations. With the right balance of bold initiatives, continuous improvement and governance, the leader must adhere to the delivery standards set by the client and eClerx by leveraging the knowledge of market drivers and competition to effectively anticipate trends and opportunities. In addition, the leader must demonstrate a capacity to transform, align, and energize organisation resources, and take appropriate risks to lead the organization in a new direction. As a leader, the candidate must build engaged and high-impact direct, virtual and cross-functional teams, and take the lead towards raising the performance bar, build capability and bring out the best in their teams. By collaborating and forging partnerships both within and outside the functional area, the leader must work towards a shared vision and achieve positive business outcomes. He/she must also possess an understanding of the repair process in Telecom and Cable industry, with an ability to analyse information and evaluate results to choose best solutions and solve problems. Customer Operations Process Manager Responsibilities Maintains and improves operations by monitoring system performance; identifying and resolving problems; preparing and completing action plans; completing system audits and analyses; managing system and process improvement and quality assurance programs; installing upgrades Accomplish human resource objectives by recruiting, selecting, orienting, training, assigning, coaching, counselling, and disciplining employees; administering scheduling systems; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures Ensure Critical Performance Metrics are met consistently Lead client/vendor reviews/calibrations Revert to client/vendor queries on routine issues Provide innovative ideas to optimize internal metrics & ensure critical matrices are met timely Manage multiple teams Perform audits and quality checks on Team Leads & Floor Supports Provide feedback to the Team Leads & Floor Supports periodically on their performance Ensure cross skilling and periodic process re-verification to ensure resource pool Perform Training Need Identification for teams Perform Bottom Quartile Management Ensure directives from senior leadership are percolated and acted upon Hold periodic meetings, discuss task delegation and review issues Conduct team huddles and meetings to discuss operational updates Build team spirit through group sessions, activities, and projects Focus on retention of staff through career mapping & guiding team members Advocate and follow organizational policies and procedures Adhere to the information security requirements Ensure all client deliverables met within timelines Ensure productivity/quality enhancement and process meet all metrics Remediation of any major incident Manage client MBR/QBR deck, client calls and reviews Prepares performance reports by collecting, analysing, and summarizing data and trends Meets financial objectives by estimating requirements; preparing an annual budget; scheduling expenditures; analysing variances; initiating corrective actions. Maintains professional and technical knowledge by tracking emerging trends in BPO operations management; attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies. Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Minimum Qualifications Overall experience of 10+ years and should be a graduate or post graduate in any specialisation Preferred Qualifications -Graduation in Computer Science, Computer Applications or related subjects

About The Role Customer Operations- - Process Manager India- Pune |Full-time (FT)|Customer Operations |Job ID_ Shift Timings - NIGHT SHIFT |Management Level- Leadership Specialisation- International BPO eClerx is looking to hire an experienced professional with over 10 years of experience. As part of the Voice process team, your role will specifically focus on troubleshooting related processes. The ideal candidate will serve customers by planning and implementing strategies and operations; improving systems and processes; managing staff. He/she will determine call centre operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; identifying and evaluating state-of-the-art technologies; defining user requirements; establishing technical specifications, and production, productivity, quality, and customer-service standards; contributing information and analysis to organizational strategic plans and reviews. The leader must demonstrate an ability to anticipate, understand, and act on evolving customer needs, both stated and unstated. Through this, he/she must create a customer-centric organisation and use innovative thinking frameworks to foster value-added relations. With the right balance of bold initiatives, continuous improvement and governance, the leader must adhere to the delivery standards set by the client and eClerx by leveraging the knowledge of market drivers and competition to effectively anticipate trends and opportunities. In addition, the leader must demonstrate a capacity to transform, align, and energize organisation resources, and take appropriate risks to lead the organization in a new direction. As a leader, the candidate must build engaged and high-impact direct, virtual and cross-functional teams, and take the lead towards raising the performance bar, build capability and bring out the best in their teams. By collaborating and forging partnerships both within and outside the functional area, the leader must work towards a shared vision and achieve positive business outcomes. He/she must also possess an understanding of the repair process in Telecom and Cable industry, with an ability to analyse information and evaluate results to choose best solutions and solve problems. Customer Operations Process Manager Responsibilities Maintains and improves operations by monitoring system performance; identifying and resolving problems; preparing and completing action plans; completing system audits and analyses; managing system and process improvement and quality assurance programs; installing upgrades Accomplish human resource objectives by recruiting, selecting, orienting, training, assigning, coaching, counselling, and disciplining employees; administering scheduling systems; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures Ensure Critical Performance Metrics are met consistently Lead client/vendor reviews/calibrations Revert to client/vendor queries on routine issues Provide innovative ideas to optimize internal metrics & ensure critical matrices are met timely Manage multiple teams Perform audits and quality checks on Team Leads & Floor Supports Provide feedback to the Team Leads & Floor Supports periodically on their performance Ensure cross skilling and periodic process re-verification to ensure resource pool Perform Training Need Identification for teams Perform Bottom Quartile Management Ensure directives from senior leadership are percolated and acted upon Hold periodic meetings, discuss task delegation and review issues Conduct team huddles and meetings to discuss operational updates Build team spirit through group sessions, activities, and projects Focus on retention of staff through career mapping & guiding team members Advocate and follow organizational policies and procedures Adhere to the information security requirements Ensure all client deliverables met within timelines Ensure productivity/quality enhancement and process meet all metrics Remediation of any major incident Manage client MBR/QBR deck, client calls and reviews Prepares performance reports by collecting, analysing, and summarizing data and trends Meets financial objectives by estimating requirements; preparing an annual budget; scheduling expenditures; analysing variances; initiating corrective actions. Maintains professional and technical knowledge by tracking emerging trends in BPO operations management; attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies. Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Minimum Qualifications Overall experience of 10+ years and should be a graduate or post graduate in any specialisation Preferred Qualifications -Graduation in Computer Science, Computer Applications or related subjects

JOB DESCRIPTION 1. JOB PURPOSE To plan and execute QMS, EHS audits and review, upload and control all the QMS, EHS and EnMS related documents on the NEI portal to comply with requirements of Customer and external certification bodies. 2. PRINCIPAL ACCOUNTABILITIES Key Performance Indicators Monitor annual review of the procedures by the process owners on time through mail Review change in procedure request, inform to all relevant departments receive approval to maintain the transparency between the system Communicate with all process owners and stakeholders about the modification and completion of the procedure via mail Timely review, revision and upload of all QMS, EHS & EnMS documents on portal for all plants 3. Audit Planning- Prepare an annual internal audit schedule and annual plan Conduct and execute internal and external audits to fulfill the requirements of certification between all NEI plants Maintain the NC record with evidence and conduct follow up audits Execution, Closure & Follow-Up for Internal & External EHS audits (ISO 14001 & ISO 45001) across all plants On time completion of Internal and external audits Process owners roles and responsibilities review as per system requirements Regular updation of new employees in WoW portal (email credentials) Annual review of responsibilities of all NEI SOP and SOIs (process owner and approver) Prepare new modules in WoW system as per system requirements (e.g., EnMS module, Supplier module) Planning, review and updation of NEI WoW Portal On time updation in WoW system (%) 4. KEY DECISIONS Mention the authority that the jobholder has; typical decisions made by this position Recommendations made by this position for decision by the superior Decision (self) Decision Recommended to Superiors for approval Conduct the Internal audits for all NEI each plant (EHS and EnMS) Organize awareness trainings for EnMS, EHS and WoW systems Releasing of System related documents Review of System documents Updation in WoW system as per the system requirements (e.g. define roles and responsibilities, add and remove IDs, make new options in in WoW to make system easy Educational Qualifications / Technical Training/ Certifications Graduation / BE or B tech Mechanical, P & I, Electrical Relevant and total years of Experience 5 to 10 Years total experience Minimum 5 years in relevant area Functional Skills Internal Auditor certification for ISO 9001, IATF 16949, ISO 14001, ISO 45001, ISO/TS 22163 IRIS, ISO 50001, AS 9100. Awareness/certificate of AIAG Core Tools SPC, MSA, PPAP, APQP, FMEA, CP. Computer proficiency (any certification preferred) MS Office and computer skills Behavioral Skills Interpersonal Skills Interpersonal Skills Communication Skills

ANZEN Technologies Private Limited. stands as an unparalleled powerhouse, empowering organizations across industries with our visionary services, cutting-edge solutions, and ground-breaking services in the realm of Cyber Security, IT Governance, Risk Management, and Compliance. As your trusted partner, we offer a comprehensive suite of End-to-End security services and consultancy, tailored to safeguard critical infrastructure installations, elevate the standards of BFSI, eCommerce, IT/ITES, Pharmaceuticals, and an array of other sectors. Position : Senior Associate Consultant Key Responsibilities: GRC Strategy and Planning: Develop and implement comprehensive GRC strategies, policies, and procedures aligned with organizational goals and objectives. Define and prioritize GRC initiatives based on risk assessments, regulatory requirements, and industry best practices. Continuously evaluate and update GRC frameworks to adapt to evolving threats and compliance landscapes. Risk Management: Conduct risk assessments to identify, analyze, and prioritize risks across the organization. Develop risk mitigation strategies and controls to address identified risks effectively. Monitor and report on risk exposure and mitigation efforts to senior management and stakeholders. Compliance Management: Ensure compliance with relevant laws, regulations, and industry standards, such as GDPR, HIPAA, PCI DSS, etc. Monitor changes in regulatory requirements (SEBI, RBI, IRDAI etc) and assess their impact on the organization's compliance posture. Coordinate compliance audits, assessments, and certifications, and remediate any identified issues or deficiencies. Audit Management: Plan, coordinate, and oversee internal and external audit activities, including IT audits, compliance audits, and third-party audits. Develop audit plans, programs, and testing procedures to assess the effectiveness of controls and compliance with policies and regulations. Review audit findings, assess control deficiencies, and collaborate with stakeholders to develop and implement remediation plans. Monitor and track the progress of audit remediation efforts and report on the status to senior management and audit committees. Policy Development and Enforcement: Develop, review, and update information security policies, standards, and guidelines in alignment with regulatory requirements and industry best practices. Establish mechanisms for policy enforcement and monitor adherence to policies across the organization. Cross-Functional Collaboration: Collaborate with internal stakeholders, including IT, legal, finance, and operations, to integrate GRC principles into business processes and initiatives. Provide guidance and support to business units on GRC-related matters, including risk assessments, compliance requirements, and controls implementation. Training and Awareness: Develop and deliver GRC training programs and awareness campaigns to educate employees on their roles and responsibilities in maintaining compliance and managing risks. Foster a culture of compliance and risk awareness throughout the organization. Qualifications and Skills: Bachelor's degree in Information Security, Risk Management, Business Administration, or related field. Masters degree or relevant certifications (e.g., CISA, CISSP, CRISC, CISM) preferred. Minimum of 5 years of experience in governance, risk, and compliance roles, with a focus on information security and IT risk management, including audit management experience. Strong understanding of regulatory requirements and industry standards related to information security and data privacy (e.g., GDPR, HIPAA, ISO 27001). Proficiency in audit methodologies, risk assessment frameworks, compliance frameworks, and control frameworks (e.g., NIST Cybersecurity Framework, COBIT, ITIL). Excellent analytical, problem-solving, and decision-making skills. Effective communication and interpersonal skills, with the ability to collaborate with diverse stakeholders and influence change. Proven track record of leading GRC initiatives, conducting audits, and driving process improvements. Ability to work independently and manage multiple priorities in a fast-paced environment. Office Address : ANZEN Technologies Private Limited Akshar Business Park, H - 3025, 3rd Floor, Plot No. 3, Sector-25, Vashi, Navi Mumbai 400703 https://anzentech.com Immediate Joiner may apply

Maersk is a $30bn organization with 100, 000 people that move 20% of the world s trade, and the largest shipping and logistics company in the world. We are in the process of strengthening its development services organization with a focus on driving predictability, reduced cost of ownership across and lowering time to value of delivery. We are seeking a skilled and experienced Solution Engineer with a specific focus on Time and Attendance, Absence and Shift Scheduling Solutions. As an integral member of our People platform team, you will be instrumental in designing solutions for our frontline workers across our global footprint. The successful candidate will have a strong background in Workday solutions, paired with an extensive understanding of the unique challenges and requirements of time and attendance systems. This position is an exciting opportunity for a strategic thinker who is prepared to leverage their expertise to drive our technology roadmap and enable our people to work more efficiently and effectively. Job Description Design, develop, and implement Time and Attendance, Absence, and Shift Scheduling solutions on the Workday platform. Act as a coach for various Scrum teams, guiding them towards effective solution development within the people platform organization. Lead in design sessions to gather requirements and document key decisions Collaborate closely with stakeholders to understand their needs and translate those needs into robust, scalable solutions. Conduct regular system audits and prepare for upgrades or patches, ensuring minimal impact on end-users. Evaluate and apply updates and enhancements, maintaining a thorough understanding of Workday system capabilities and trends. Participate in troubleshooting, triage, and resolution of user issues related to Time and Attendance and related systems. Support change management activities, including communication, training, and documentation. Continue to learn and develop as a consultant and Workday practitioner; share your knowledge Required Skills and Experience: Proven experience in a similar role, ideally in a global, fast-paced, agile environment. Extensive experience with Workday, particularly within Time and Attendance, Absence, and Shift Scheduling solutions. In-depth knowledge of HR processes and systems, with a focus on frontline solutions. Strong problem-solving skills, with the ability to troubleshoot complex system issues and identify solutions. Excellent communication skills, with a demonstrated ability to effectively coach teams and communicate technical concepts to non-technical stakeholders. Bachelors degree in Computer Science, Information Systems, or related field. Advanced degree preferred. Workday certification would be a plus. The designation will be Software Engineer Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. . We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing .