5.0 - 8.0 years

10 - 20 Lacs

gurugram

Work from Office

Role & responsibilities Work closely with business stakeholders to understand their needs and translate them into technical specifications. Analyse current systems and processes to identify areas for improvement or automation. • Design new IT solutions, modify or enhance existing systems, and ensure alignment with business goals. Liaise with third parties and other IT staff to ensure system solutions are delivered effectively. Conduct feasibility studies, prepare system documentation, and develop system models (e.g., data flow diagrams). Support system integration, testing, and deployment activities. Train system users and provide support during and after implementation. Monitor proactively system performance and troubleshoot issues as needed. Maintain the system administration Produce metrics from the system and create any gaps through our business intelligence tools. Stay up to date with technological developments and recommend new solutions or improvements. Look to identify end of life, ageing systems Continue to support mobilisation implementations as well as project implementations to maintain overall visibility of change in the team. End to end ownership and drive of the system analytics delivery Create reporting packs for the C suite re processes, data, interfaces and security. Experience with databases, data analysis, and systems integration. Knowledge of software development lifecycle (SDLC) and Agile or Waterfall methodologies. • Experience with ERP or CRM systems (e.g., SAP, Salesforce). Certification in business analysis or systems analysis (e.g., CBAP, IIBA. APMP/Agile). Experience with cloud technologies or modern data platforms.

Posted 14 hours ago

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