73 System Administrator Jobs - Page 2

DXC_ IOB Should be Science/ Commerce Graduate, preferably Graduate in Engineering in any stream/ MCA/ BCA/ BSC in Computer Science or equivalent qualification with minimum 1 year of in-scope solutions experience or graduate with minimum 3 years of in-scope solutions experience, in the field of IT implementation / support of related solutions. Mandatory Experience and Knowledge- Experience of working in Similar Projects as System Admin L1 in Public Sector Banks/Private Banks/BFSI/PSU Sector. Should be certified in RHEL Work as part of 24x7 projects operations team Excellent oral and written communications skills. Strong problem determination and resolution skills. Ability to work independently and as a team player.

DXC- IOB - L2 Should be Science/ Commerce Graduate, preferably Graduate in Engineering in any stream/ MCA/ BCA/ BSC in Computer Science or equivalent qualification with minimum 5 years of in-scope solutions experience, in the field of IT implementation / support of related solutions. Mandatory Experience and Knowledge- Experience of working in Similar Projects as System Admin L2 in Public Sector Banks/ Private Banks/ BFSI/ PSU Sector . Should be certified in following RHEL certification Work as part of 24x7 projects operations team Excellent oral and written communications skills. Ability to work independently and as a team player. Strong problem determination and resolution skills.

Job Description System administrator (or sys IT admin or desktop it supports) is responsible for the maintenance, helpdesk support, configuration, and reliable operation of computer systems and servers. This profiles also actively resolve problems and issues with computer, system network and server systems to limit work disruptions within the company. IT admin or system administrator oversees organizations computer systems and manages IT teams. They maintain information systems and network, upgrade and install new hardware and software, and perform troubleshooting. They also back up data and manage network security. Skills Experience: The essential skills that an IT admin or system administrator required are given below: Proven 3+ years with IT systems, networks, helpdesk support and related technologies Dense knowledge of best practices for IT admin role and system security Exceptional leadership, organizational, and time management skills Strong analytical and problem-solving skills Excellent interpersonal and communication skills Responsibilities and Duties: There are various roles and responsibilities for an IT admin or system administrator to provide the best helpdesk support and network as per the company requirements. The basic things are given below: Monitoring and maintaining networks and servers Upgrading, installing and configuring new hardware and software to meet company objectives Implementing security protocols in network to prevent potential threats Creating user accounts and performing access control Performing diagnostic tests and debugging procedures to optimize computer systems Documenting processes, as well as helpdesk support and backing up and archiving data Developing data retrieval and recovery procedures Fix network issues whenever system is not working properly Designing and implementing efficient end-user feedback and error reporting systems Always available for any helpdesk support and software systems Supervising and mentoring IT department employees, as well as providing IT support Keeping up to date with advancements and best practices in IT admin role Share JD Other Active Jobs Team Review What our team says about us A business that lacks ethics is short-lived, and one thing that we stand by is the business ethics that we follow ardently. Of course, we are here to make money, but more than that. One I joined this company 1 Year ago and found it really professional and friendly. Everyone is very helpful and supportive, and knowledgeable and they resolve all the queries and questions. This company has plenty of projects to work on as they have clients all over the world - Kanik Working with Webguruz had been an incredible experience for me. It was one of the best decision I made. This company was working on a large project for me, and they delivered on time. They provided excellent service and assistance. Id want to work with Webguruz Technologies again. - Manish Khullar "One thing I love about this company is we dont shy away from feedback. We tell people what they need to know to be the best version of themselves and I really appreciate that." Very good work culture - Mohammad Kalimullah I have been working with Webguruz for over 6 months now and throughout this period, I have only grown professionally. Theres so much to work on and learn from the seniors. Every day is a new day exposing you to the wealth of knowledge and skills you can acquire while working on real-world projects. Very much satisfied with what this organization has to offer to its employees. Cant ask for more. - Mohit Bhatt Webguruz Technologies a company that allows you to grow and enhance your skills. The office environment is extremely comfortable. Seniors here are always ready to help. I am learning alot and feeling fulfilled with skills.

Position : IT System Administrator Location: Gurugram, India Education Degree: Minimum BS/BE degree in area of CS, EE and related fields. Language skills: Good communications skills in English (both written and spoken) Job Description: IT Administrators work scope includes: Maintain laptop, printers, switches, routers, networking and associated IT equipment in local/remote offices. Maintain ITIL-based service desktop for incidents, service tickets, changes, issues etc. Support international colleagues on computer (Windows and Mac)/server issues and application issues. Daily administration and maintenance of application servers, domain controllers, database, network, virtualization and associated IT infrastructure. Monitor, review and analyze logs/reports of system performance, network performance, data transfer history. Prepare system upgrade plan, information security enhancement plan, etc. Coordinate with vendors for equipment/software/service purchasing, troubleshooting and maintenance. Maintain and evolve all IT related documents. Develop reports for IT systems with IT infrastructure involved. Promote innovative IT technology solution to support business process efficiency. Qualifications/Requirements: 3-5 years working experience as system administrator and IT support in multi-national organizations. Excellent communication skills in English. Can handle daily English communication with foreign colleagues and vendors through mail and phone calls Solid technical writing, presentation skills Ability to Work on US Eastern time and flexible on work timing Responsive and proactive on IT requests Hands-on experience in cloud computing (AWS/Azure), Microsoft 365, Windows/Linux Server administration such as AD, Group Policy, etc. Familiar with on-prem IT infrastructure including firewall, VPN/ZTNA, virtualization, storage, etc. Experience in network/system monitoring, log mgmt., patch mgmt. and troubleshooting complex enterprise level issues and outages, etc. Knowledge of ITIL based process and management, information security, IT compliance frameworks and best practices Experience in implementing Information Security related tools/solutions, including MFA, MDM, DLP, EDR, encryption, etc. is a plus Self-motivated, quick leaner, open-minded on IT related knowledge and willing to adapt changes, strong sense of urgency and problem-solving skills Experience in ISO 27001 ISMS implementation is a plus ITIL Foundation certificate, CCNA/MCSE engineers are preferred About Essex Lake Group LLC With global headquarters in New York, U.S.A. and operations in India, Canada, China and the United Kingdom, Essex Lake Group LLC (“Essex”) delivers transformative profit enhancing solutions, anchored on insights from Big Data, Advanced Analytics and its extensive executive and industry experience. Essex’ customized battle-tested solutions deliver a measurable positive impact within 6 to 18 months. Essex solutions have created substantial profit increases for clients in the areas of revenue growth, cost reduction, consumer and enterprise risk management regulatory compliance. Every Essex solution is customized for the client and the specific problem or opportunity. Essex has proven success and specific experience in the Financial Services, Retail Banking, Telecommunications, Insurance, Healthcare and Media & Entertainment industries, as well as others. Essex delivers visibility in complex businesses to help clients make sound business decisions and its experienced industry experts work with clients through full implementation of its solutions to ensure the organization receives all the benefits from its solutions and methodologies. Further information on the company can be found on its website: www.essexlg.com

Company Overview Group/Division The Information Technology (IT) group at KLA is involved in every aspect of the global business. IT s mission is to enable business growth and productivity by connecting people, process, and technology. It focuses not only on enhancing the technology that enables our business to thrive but also on how employees use and are empowered by technology. This integrated approach to customer service, creativity and technological excellence enables employee productivity, business analytics, and process excellence. Job Description/Preferred Qualifications Looking for a motivated System Administrator - DevOps tools with unique skills to help us support our software development environment. The individual would be responsible for supporting a battery of software development tools (GitHub Enterprise, Azure DevOps, EWM/RTC, JFrog Artifactory/Xray, ... to name a few), deploying product updates, identifying production issues by working close to our users/developers, and implementing integrations that meet our customers needs. If you have a proven background in DevOps with exposure to Security best practices, we d love to speak with you. Objectives of this Role Building and setting up new development tools and infrastructure Understanding the needs of customers and conveying this to developers Working on ways to automate and improve development and release processes Ensuring that systems are safe and secure against cybersecurity threats Identifying technical problems and developing software updates and fixes Working with software developers and software engineers to ensure that development follows established processes and works as intended Planning out projects and being involved in project management decisions Daily and Monthly Responsibilities Deploy updates and fixes Provide Level 3 technical support Build tools to reduce occurrences of errors and improve customer experience Perform root cause analysis for production errors Investigate and resolve technical issues Develop scripts to automate visualization Design procedures for system troubleshooting and maintenance Skills and Qualifications Experienced DevOps IT Support Engineer with a strong background in security best practices Must have long term experience administering and supporting tools such as RTC/EWM (Rational Team Concert/Engineering Workflow Management), GitHub Enterprise, Azure DevOps, JFrog Artifactory/Xray and or Jira for a wide distributed user base. Experience with Kubernetes& Docker is highly desirable for this position Background with migration from one source control tool to another Development experience with scripting and coding is essential for automation and managing relevant APIs, with a preference for Python and/or PowerShell) Working knowledge of databases and SQL Highly detailed methodical approach in problem-solving Team spirit Minimum Qualifications . Masters Level Degree or work experience of 2 years, bachelors Level Degree, or work experience of 3 years Experience with supporting large software engineering organizations Experience developing engineering applications for a large corporation Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA . Please ensure that you have searched KLA s Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. . We take your privacy very seriously and confidentially handle your information.

Job description As Service Engineer Software support for the west region Pune area, you will have to support our software solutions and projects for our customers in India. You will be part of the Service Business Line and support our Industrial Technique Divisions Motor Vehicle Industry (MVI) and General Industry (GI). You will have to report directly to the Technical Service Manager DDS & Software Products. We are looking for a highly skilled and motivated software technician who can support the installation and configuration of complex production systems and who is able to provide a profound technical analysis of the installed solutions in case of malfunction. We expect the capability of dealing with production critical systems in industrial environments, understanding the links between the customer s production processes and the associated IT products and solutions. Roles and responsibilities During the project phase: Integration of new software solutions into existing technical customer environments System installation- and configuration Handling of change requests Testing and validation Problem analysis und elimination of errors Customer trainings Supporting customer staff in pilot phases and while ramping up the production During the maintenance phase additionally: Ongoing remote or onsite production support Follow up on IT incidents Shift support Reconfiguration and modification Software updates Experience requirements Server and workstation administration on Windows and UNIX, preferably including cluster technologies. Installation and troubleshooting of hardware platforms Network technology and data communications ORACLE and Microsoft SQL Server installation and administration Webserver installation, management, and troubleshooting: Apache, IIS Good command of spoken and written English is mandatory, other local languages are a plus Basic knowledge in industrial automation, fieldbus technique and PLC programming are desirable Experience with software programming and scripting languages are of advantage Educational requirements Computer technician or scientist, system administrator or alternatively an electrician or similar with a profound professional experience in the IT area Personality requirements Used to work responsible and self-contained Capability of dealing with complex multitask situations under pressure Proactive, dynamic, and enthusiastic Customer focused Good interpersonal and solid organizational skills Capability of adapting to flexible schedules Willing to travel in the region frequently and from time to time also worldwide Country and city description India, Pune

Required Skills Technology | Monitoring and Observability Implementation | Building and deploying observability tools and solutions Technology | Custom Automation Development | Developing automated workflows for alerting, healing, etc. Technology | API Integration Such as ITSM, Monitoring Tools, Notification Mechanisms | Integrating with ITSM, notification tools, monitoring platforms Technology | Gap Identification and Collaboration with Ops | Works with operational teams to find and fix observability gaps Technology | Programming - Python and JavaScript | Core development skills for integration, logic handling, and scripting Technology | Database Technologies - Neo4J, MongoDB | Supports data-driven observability (graph relationships, log stores) Education Qualification : Engineer - B.E / B.Tech / MCA Certification Mandatory / Desirable : Technology | DevOps Foundation (DOFD by DevOps Institute), CompTIA Server+, Red Hat Certified System Administrator (RHCSA), ITIL 4 Foundation Responsibilities: Implements observability solutions. develops integrations with monitoring tools, ITSM platforms, notification mechanisms. develops custom automations. Responsible for the accuracy and completeness of the Observability environment. works along with operational teams in identifying and addressing gaps in Observability. Has to be very proficient in Python and JavaScript, API integration, multiple database technologies including Neo4J and MongoDB. Has to have experience with stream processing pipelines. Has to have experience working with multiple monitoring tools. Ideally should have worked on Observability tools.

Required Skills Technology | Full-Stack Observability Architecture | Designing cross-layer observability systems, defining services and telemetry Technology | Performance Engineering | Deep tuning of infra layers, calibration, capacity planning Technology | Monitoring Tools Expertise such as DynaTrace, New Relic, Moogsoft, Splunk, BigPanda | Strong hands-on across multiple tools: metrics, traces, events, AIOps Technology | System Administration and Systems Engineering such as Linux, Infra knowledge | Background understanding to troubleshoot and design resilient systems Technology | Scripting and Automation with Python/Shell/ Terraform/Ansible | For automating monitoring setup, auto-remediation, IaC deployments Technology | Health Models, Custom Monitors, Auto-Remediation Design | Setting meaningful alerts, thresholds, auto-healing via workflows/scripts Education Qualification : Engineer - B.E / B.Tech / MCA Certification Mandatory / Desirable : Technology | DevOps Foundation (DOFD by DevOps Institute), CompTIA Server+, Red Hat Certified System Administrator (RHCSA) Responsibilities : Designs full-stack Observability solutions spanning multiple tools.Identifies and creates service definitions and topology models. Identifies telemetry requirements, custom monitors and alerts. Tunes health models. Identifies, designs and builds auto-resolution models. Has a strong background in systems engineering, comes from a system administration background. Is an expert at Performance Engineering. Well versed and has experience working with multiple monitoring tools. Has experience working on Observability tools such as DynaTrace, New Relic, MoogSoft, Splunk, Big Panda etc.

Roles Responsibilities : The ServiceNow Technical specialist will design, develop, and implement ServiceNow solutions to meet business requirements. This role involves working closely with clients, stakeholders, and technical teams to configure, customize, and integrate ServiceNow applications and modules. The specialist will provide technical expertise throughout the project lifecycle and support ongoing platform enhancements and maintenance. Key Responsibilities: Analyze business requirements and translate them into technical design and solutions within the ServiceNow platform. Develop custom applications, workflows, and integrations using ServiceNow tools such as JavaScript, Business Rules, Client Scripts, UI Policies, and REST APIs. Configure and customize ServiceNow modules including ITSM (Incident, Problem, Change), CMDB, Asset Management, and others. Collaborate with cross-functional teams to ensure seamless integration of ServiceNow with other enterprise systems. Participate in ServiceNow upgrades, patches, and performance tuning activities. Provide technical guidance and best practices for platform development and architecture. Troubleshoot and resolve technical issues within the ServiceNow environment. Assist in the development of technical documentation, including design specifications, test plans, and user guides. Conduct knowledge transfer and training sessions for technical and non-technical users. Work with stakeholders to prioritize and manage multiple tasks and projects. Stay updated on the latest ServiceNow features, releases, and industry trendsd-party service providers supporting the ServiceNow platform.

ServiceNow Developer Experience: 5-8 years Skills: ServiceNow Development, ITSM, ITOM, Integration About the Role: We are seeking a talented and motivated ServiceNow Developer to design, develop, and maintain applications and workflows on the ServiceNow platform. The ideal candidate will have strong technical expertise across ITSM and ITOM modules, along with integration experience, to support digital transformation initiatives and enhance IT service delivery. Key Responsibilities: Design, develop, and implement ServiceNow solutions, including custom applications, workflows, business rules, UI policies, and client scripts. Customize and configure modules such as Incident, Problem, Change, Asset, Service Catalog, CMDB, and Discovery. Work on ITOM modules, including Event Management, Service Mapping, and Orchestration. Build and maintain integrations between ServiceNow and other third-party systems using REST, SOAP APIs, and integration hubs. Collaborate with stakeholders to gather requirements, design solutions, and deliver enhancements according to business needs. Participate in platform upgrades, patching, and overall system maintenance. Develop automated workflows and implement orchestration to improve efficiency and reduce manual effort. Troubleshoot and resolve technical issues related to the ServiceNow platform. Maintain system documentation including architecture diagrams, process flows, and technical specifications. Follow ServiceNow best practices and ensure security, scalability, and maintainability of developed solutions. Required Skills Experience: 5-8 years of hands-on ServiceNow development experience. Strong expertise in ServiceNow ITSM modules (Incident, Problem, Change, Asset, CMDB). Experience with ITOM modules (Event Management, Discovery, Service Mapping) is highly desirable. Solid understanding of ServiceNow architecture, scripting (JavaScript, Glide), and data model. Proficient in building REST/SOAP web services integrations with external systems. Familiarity with ServiceNow update sets, workflows, business rules, and UI actions. Experience working in Agile/Scrum environments. Excellent problem-solving skills and ability to work independently or within a team. Strong communication skills for interacting with technical and non-technical stakeholders. Preferred Qualifications: ServiceNow Certified System Administrator (CSA) is required. ServiceNow Certified Application Developer or ITSM/ITOM Implementer Certification is a plus. Knowledge of Performance Analytics, Virtual Agent, and Flow Designer is a bonus. Experience with cloud infrastructure (AWS, Azure) integrations into ServiceNow is beneficial.

Compliance Management: Responsible for ensuring the implementation and ongoing adherence to relevant security frameworks, including ISO 27001, GDPR, and PCI DSS. This includes maintaining comprehensive documentation and evidence of compliance controls and policies, as well as leading periodic compliance reviews and assessments. Audit Support: Collaborate with security and audit teams to coordinate and support the execution of both internal and external audits. This involves addressing audit findings, ensuring the timely implementation of corrective actions, and preparing and presenting necessary audit evidence and responses related to various security standards. Security Controls & Configuration Oversight: Accountable for ensuring that security configurations across cloud environments, network firewalls, and security tools are securely implemented and consistently monitored. This includes maintaining and enforcing secure configuration baselines and diligently reviewing logs to ensure continuous compliance readiness. EXPERIENCE 2-3 Years SKILLS Primary Skill: Infrastructure Support Sub Skill(s): Infrastructure Support Additional Skill(s): VMWare, Infrastructure Support, System Administrator, AD DC DHCP DNS, Infrastructure Support L1

1: The main responsibility is to track and co-ordinate Client employee benefits insurance policy renewals and broking implementations across the different client locations Manage the timeliness and quality of Client deliverables - before, during and after renewal or implementation Work with the consultants to develop reporting and presentations for Client meetings based on client requirements Perform quality checks (by more experienced colleagues) Lead Implementation and Onboarding processes Data entry and high level analysis - assist the Consulting team in gathering, organizing, validating, entering and analyzing data using GBM Analytics (Mercer proprietary software) for the various clients Provide high level data analysis including sanity check for employee headcount movement, related premium change by line of coverage, etc. Liaise with local brokers on renewal strategy if needed, to ensure the Rules of the Road are followed Manage ad-hoc client requests including problem-solving on administrative and operations issues - source the details from System Admin Team and local brokers, when needed Route enquiries to the correct point of contact and provide timely follow up and responses for the Clients Liaising with local brokers to gather information not captured by GBM Analytics including the nature of local discussions impacting the insurance placement or plan design strategy Provide reporting from GBM Analytics or excel for clients as required. Maintain relationship with MCG team and ensure client expectations are met. *Note that this role will work with the GBM/Consulting team, System Admin Team, local brokers and in some cases regional (RBM) teams and might have direct Client contact in the future. 70% 2 : GBMA and Mercer Gold+ Platform Management Support for System Admin Team. Complete assigned tasks in GBM Analytics and data entry as required into that tool. This includes initiating renewals in the application and following up with local brokers to ensure they complete their GBM Analytics tasks in an accurate and timely manner Update relevant Insurance financial and plan design data on MG+ based on policy documents and reports supplied by local broking teams. Clarify information with local brokers when necessary and ensure broker peer review is obtained. 20% 3 : Assistance with overall GBM intellectual capital (projects). To include assistance building a qualitative assessment of insurers, hot topics by country, and other items as needed. 10%

Greetings from Global Healthcare Billing Partners Private Limited..! Job Title : IT Senior Executive - System Administrator Experience : 4+ Years Location: Vepery, Chennai & Vadodara Shift: Night Job Summary: We are looking for an experienced and proactive IT Senior Executive - System Administrator to join our Vepery Location & Vadodara. This is a Night shift role suitable for candidates with strong expertise in firewall management, software and hardware networking and active directory administration. Key Responsibilities: Manage and monitor firewalls, ensuring network security and compliance with security protocols. Administer and troubleshoot Active directory, DNS,DHCP and Group policy. Provide hands on support for hardware and software installation, configuration and troubleshooting. Monitor system performance and proactively address potential issues. Required Skills and Qualifications: Minimum 4 Years of experience in system/Network administration. Knowledge of Firewall configuration. Proficient in Active directory, windows severer and related technologies. Experience in LAN/WAN, switches, routers, and wireless access point management. Interview Mode : MS Teams Interested candidate can share your updated Resume/CV to this WhatsApp Number - MALINI HR 9003239650 / 8925808598 Regards, GLOBAL MALINI HR 90032 39650

Job Title : System Administrator. Experience: 0 - 3 years. Location: Bengaluru, Karnataka. Notice Period: Immediate to 20 days. Job Responsibilities Serve as team member in supporting and operating key aspects of IT Infrastructure support Active Directory Infra, Windows Application Servers, Redhat 8.2 based cluster management Windows Advance Server with AD(DHCP, DNS, WSUS, IIS & group policy), end-user system support (Windows, MAC, Unix/Linux) & Hardware/Software Installation, Troubleshooting/Repair/Patches Manage network servers and technology tools & management of SaaS applications Monitor performance and maintain systems according to requirements MS Defender end-point support experience Steering the installation, configuration & management of Virtualized servers (Hyper-v), Storage Server, Managed Switches (Layer 3 & Layer 2), Corporate Endpoint Security Solutions, Firewall/UTM (locally & remotely, BGP tunnels) (Sophos & Fortinet) Liaise with vendors and other IT personnel for problem resolution Keenness and interest in Automation of possible IT & Infosec tasks Build an internal technical documentation, manuals and IT policies Willingness for on call support 12/7 Domain DNS and services administration management IT Procurement & Vendor co-ordinations and IT asset management Windows server management, Networking basics are a must. Linux Knowledge is an added advantage Skills & Competencies Experience as a System Administrator,Network Administrator,or similar role Are smart and can demonstrate it & Excellent Verbal and Written communication skills Experience in AD setup and maintenance Experience with networks (LAN, WAN) and patch management You can manage ambiguity and are comfortable being set untied without a lot of direction Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery Hands-on experience in complex network security design, configuration, deployment, administration Certifications like CCNA, MCSE, RHCE are an added advantage Qualifications: B.E MCA Msc Computer Sc. General Requirements: Good language skills - Spoken & Written Assertive and tactical in handling multidisciplinary teams Highly Skilled in project management and planning Willingness to co-ordinate with other engineering teams and management to bring out innovative and constructive solutions.

About The Role : Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure 1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails

About The Role : Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure 1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails

Career Category Information Systems Job Description Join Amgen s Mission of Serving Patients At Amgen, if you feel like you re part of something bigger, it s because you are. Our shared mission to serve patients living with serious illnesses drives all that we do. Since 1980, we ve helped pioneer the world of biotech in our fight against the world s toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. As a member of the Amgen team, you ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Specialist System Administrator-Observability What you will do Let s do this. Let s change the world. In this vital role you will be responsible for managing the organizations global observability service. The role includes planning, implementation, performance tuning, and maintenance of enterprise server platforms with a focus on reliability, security, and automation. Lead a high-performing team managing monitoring and observability services. Develop and maintain the Dynatrace observability environment Contribute to infrastructure design and architecture planning Implement automation using PowerShell, Python, or Ansible Monitor systems and proactively address performance bottlenecks Collaborate with multi-functional teams on infrastructure needs Document system configurations and operational procedures. What we expect of you We are all different, yet we all use our unique contributions to serve patients. The ideal candidate will have a consistent record in monitoring and observability practices in large environments, Infrastructure Operations, and have a passion for fostering innovation and excellence in the biotechnology industry. Basic Qualifications: Master s degree and 4 to 6 years of IT related field experience OR Bachelor s degree and 6 to 8 years of IT related field experience OR Diploma and 10 to 12 years of IT related field experience Preferred Qualifications: Must-Have Skills: Advanced knowledge of monitoring and notification technologies, observability concepts using Dynatrace and Pagerduty Experience with Infrastructure and Application monitoring, Windows, Linux, open telemetry and integrations Experience with TypeScript, React, Ansible and Python scripting Good understanding of networking, storage integration, and similar infrastructure services. Change management expertise Hands-on expertise in scripting and automation tools Knowledge of containers and K8 environment Good-to-Have Skills: Experience with cloud services (AWS, Azure, GCP) Experience with ITIL processes and frameworks Experience with CI/CD and DevOps practices Understanding of configuration management and automation tools (Ansible and Terraform) Professional Certifications: Associate or Specialist Certification from Dynatrace ITIL Foundation (preferred) Soft Skills: Excellent troubleshooting and analytical abilities Strong communication skills, both written and verbal Ability to work in a fast-paced environment Shift Information: This position requires you to be onsite and participate in 24/5 and weekend on call in rotation fashion and may require you to work a later shift. Candidates must be willing and able to work off hours, as required based on business requirements. What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now and make a lasting impact with the Amgen team. careers. amgen. com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. .

JD for Workfront Fusion Developer - Implementing complex solutions in Workfront from requirements developed in partnership with peers and delivered in clear layouts for business leaders and non-technical marketers to grasp. Mapping out and defining complex data solution requirements Serve as the enterprise system administrator for Workfront Implement Workfront processes enterprise wide and partner to ensure adoption among all teams Partnering with teams to deliver Workfront solutions to large programs of work with fusion integrations into areas such as data platforms, analytics, experience platforms, creative/production services etc is preferred. Coordinate with the Design , Sales & marketing team to identify workflow opportunities. Familiarity with relational databases / SQL Experience with Data migration from previous client tools & systems Strong technical, analytical, and troubleshooting skills Proactive, flexible, hands-on, results-oriented practitioner with a deep business process, consultative focus Ability to prioritize competing tasks in a fast-paced, dynamic environment Experience implementing solutions in a SaaS-based environment Note : Preference for Adobe Workfront Core Developer Expert / Adobe Workfront Core Developer Professional certification EXPERIENCE 3-4.5 Years SKILLS Primary Skill: DXP Dev Sub Skill(s): DXP Dev Additional Skill(s): AEM Development, Adobe Workfront

Manage SAP Business One and SAP BusinessSuite environments. Install & configure Visual Studio, SAP B1Studio, and Crystal Reports. Perform system monitoring, backups, upgrades,and user access management. Install & manage SAP HANA databases Execute backups, restore operations, and datamigration from SQL to HANA. Install & configure Windows Server, andMS SQL Server. Set up Active Directory and networkingdevices. Manage firewalls, switches, routers, andother networking components. Proficiency in managing SAP BusinessOne/S4HANA environments. Strong knowledge of Windows Server, SUSELinux, and MS SQL Server. Ability to manage and configure networkdevices. Requirements Bachelors degree in IT or arelated field. Relevant SAP or IT certifications are a plus.

What you get to do in this role: You will be an instrumental team member in the global team to define and automate the creation of new projects and resources in Google Cloud You will Manage and tune the scaling and performance of the environments and its technology components such as MySQL, elasticsearch and mongoDB You will be in charge of further hardening and securing the environments. Automate further with Sec&Pen tests and take immediate action on any security alerts. You will be responsible for planning and executing upgrades on both system and application level for the environments To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AIs potential impact on the function or industry. 5+ years experience in system admin on Linux servers 2+ years experience in system admin on cloud computing platform 2+ years experience in automation frameworks (bash, python, ansible) and Experience with Google Cloud platform is a plus Experience in monitoring and tuning elasticsearch, mongoDB, MySQL and NGINX is a plus A focus on constant learning and improving technical and personal skillsets

About Responsive Responsive (formerly RFPIO) is the global leader in strategic response management software, transforming how organizations share and exchange critical information. The AI-powered Responsive Platform is purpose-built to manage responses at scale, empowering companies across the world to accelerate growth, mitigate risk and improve employee experiences. Nearly 2,000 customers have standardized on Responsive to respond to RFPs, RFIs, DDQs, ESGs, security questionnaires, ad hoc information requests and more. Responsive is headquartered in Portland, OR, with additional offices in Kansas City, MO and Coimbatore, India. Learn more at responsive.io. About the Role We are seeking a detail-oriented and analytical Commissions Specialist. This role is critical in ensuring the accurate calculation, forecasting, budgeting, and reporting of commissions and bonuses company wise. You will play a key role in optimizing compensation processes, partnering with sales operations, finance, and HR to align incentives with business goals. This role will also serve as the Everstage system Administrator. Essential Responsibilities Commission and Bonus Payout Management Calculate monthly, quarterly and annual commission payouts with a high degree of accuracy Maintain commission tracking tool - Everstage. Address and resolve payout inquiries and disputes from sales team members. Collaborate with Payroll and HR to ensure timely and accurate disbursement of commissions and bonuses Compensation Plan Design Support Implement new commission and bonus structures & plans within Everstage as provided by the business owner. Will include sales, professional services, customer success and company-wide plans. Will include commissions, bonuses, MBOs and SPIFFS. Make updates to existing plans as needed by business partners Partner with Sales Ops, Finance and leadership to align compensation structures with strategic objectives. Support compensation plan design, ensuring intention is executable with automation in Everstage Forecasting and Budgeting Partner with FP&A to forecast commission expenses as part of monthly, quarterly, and annual planning cycles, and conduct variance analysis during close cycles. Support the creation and refinement of headcount-driven commission expense models. Analyze historical data and pipeline trends to project future commission liability. Assist in modeling and scenario testing of commission plan changes to evaluate financial impact. Systems, Process Improvement and Compliance Serve as primary Everstage system administrator, managing user access, permissions and configurations. Coordinate with Everstage support team to troubleshoot and resolve Everstage system issues impacting commission and bonus calculations. Ensure plan documentation is clear, auditable and aligned with legal and compliance standards Maintain documentation of policies and procedures related to commission processing and financial controls. Perform reconciliations between SFDC (and any other data sources) and Everstage Education Bachelors Degree in accounting or finance is preferred. Experience 5+ years of experience in sales compensation, finance, FP&A, or related roles (preferably in a SaaS or recurring revenue business). Experience with BI tools and commission platforms is a plus. Knowledge Ability & Skills Strong financial modeling and Excel skills; Knowledge of ASC 606 and variable compensation accounting is a bonus. Excellent attention to detail, communication skills, and ability to work cross-functionally.

Previous experience in designing and implementing highly scalable, high performance distributed systems Ability to research and find/implement/test solutions. Strong technical skills and experience on core java, design patterns, data structures.

System Administrator @ Bengaluru - Amrita Vishwa Vidyapeetham System Administrator @ Bengaluru System Administrator @ Bengaluru Amrita Vishwa Vidyapeetham, Bengaluru Campus is inviting applications from qualified candidates for the post of System Administrator. For Details Contact: ts_saji@blr. amrita. edu Job Title System Administrator Bangalore, Karnataka Required Number Key Responsibilities Install, configure, and maintain servers, operating systems, and network components. Monitor system performance and troubleshoot issues to ensure high availability and reliability. Manage user accounts, permissions, access rights, and storage allocations. Apply OS patches and upgrades on a regular basis, upgrade administrative tools and utilities Manage and monitor internal assets to ensure accurate inventory records. Technical Skills Strong knowledge of Windows/Linux server environments. Experience with virtualization technologies (VMware, Hyper-V, or KVM) Familiarity with networking concepts (TCP/IP, DNS, DHCP, VPN, etc. ) Soft Skills Strong problem-solving and communication skills. Qualification Bachelor s degree in Computer Science or a related field and relevant and certifications ( Microsoft Certified Administrator, CompTIA Server+, RHCSA, or Cisco CCNA) 2 year Last date to apply July 1, 2025 Apply Online Thank You for contacting us! Well be in touch shortly. Phone no Add File or drop files here Upto 500kb | doc, docx PDF format only Proffessional Experience Extra curricular activities To confirm your request , please check the box to let us know you are human

9Series Solutions Pvt. Ltd is looking for System Admin to join our dynamic team and embark on a rewarding career journey. Installing, configuring, and maintaining servers, workstations, and other computer systems. Monitoring and analyzing system performance to identify and resolve problems. Performing regular backups and disaster recovery operations. Maintaining security systems, including firewalls and intrusion detection systems. Managing user accounts and access rights to systems and data. Keeping software up-to-date and ensuring licenses are in compliance. Providing technical support to users, including troubleshooting hardware and software problems. Collaborating with other IT staff and stakeholders to ensure the smooth operation of systems and services. Excellent troubleshooting and problem-solving skills.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: PL-SQL.