Project Role : Infrastructure Engineer Project Role Description : Assist in defining requirements, designing and building data center technology components and testing efforts. Must have skills : Linux Operations Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infrastructure Engineer, you will assist in defining requirements, designing, and building data center technology components, and testing efforts. Your day will involve collaborating with teams, contributing to key decisions, and providing solutions to problems across multiple teams.Oil & Gas Client invites applications for the role of Senior Cloud Engineer – Operating Systems within our team in India. As an Operating System Engineer you will be responsible for designing and deploying and maintaining infrastructure solutions that support application and other core services that require Windows or Linux OS across the Enterprise. This position will provide broad exposure to the application of technology to enable business with many opportunities for growth and professional development for the candidate. Roles & Responsibilities: Partner with architects, cloud engineers, other infrastructure and application experts to provide application hosting solutions that fully leverage the computing and storage resources on-premises and in the Cloud. Development of new implementations as well as the analysis and enhancement of existing solutions to advance business capabilities. Designing and developing enterprise capabilities and solutions for Azure cloud and VMWare focusing on Windows or Linux OS. Deploying and setting up Windows or Linux Server environments to meet organizational needs. Administering Active Directory, including Group Policy, DNS, and DHCP. Continuously monitoring system performance and addressing any issues promptly to ensure optimal operation. Ensuring systems are secure by implementing and maintaining security protocols, compliance and updates. Diagnosing and resolving hardware and software issues to minimize downtime. Professional & Technical Skills: Must have bachelor's degree in computer science engineering or related discipline A Minimum of 10-15 years of total experience Minimum 5+ years of Azure Experience and relevant experience in OS Management. AZ900 Certification & AZ 400 Certification. Extensive expertise in IT platforms, storage solutions, networking, and virtualization technologies (Azure, VMware). Proficient in one or more operating systems, including Microsoft Server Technologies (Server 2019, Server Core, etc.) or Linux Operating Systems (RedHat, SUSE, etc.). Demonstrated experience in the design and implementation of distributed applications. In-depth knowledge of security best practices and tools to ensure secure deployment and management of Windows or Linux systems. Practical experience with cloud methodologies, automation, orchestration, and DevOps practices. Skilled proficiency in managing and configuring Windows or Linux systems in both domain and non-domain joined environments. Extensive experience in the automation, configuration, and deployment of Windows or Linux operating systems. Experience in VMware Virtual machine creation, allocations and management. Additional Information: The candidate should have a minimum of 5 years of experience in Linux Operations This position is based at our Bengaluru office A 15 years full-time education is required

Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Microsoft 365 Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will be responsible for resolving incidents and problems across multiple business system components, ensuring operational stability, creating and implementing Requests for Change (RFC), and collaborating with vendors and service management teams for issue analysis and resolution. Roles & Responsibilities: Expected to be an SME. Collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Implement effective troubleshooting strategies. Update knowledge base articles. Collaborate with vendors for issue resolution. Professional & Technical Skills: Must To Have Skills: Proficiency in Microsoft 365. Strong understanding of IT infrastructure management. Experience with incident and problem resolution. Knowledge of Requests for Change (RFC) processes. Familiarity with service management principles. Additional Information: The candidate should have a minimum of 5 years of experience in Microsoft 365. This position is based at our Bengaluru office. A 15 years full-time education is required. Qualifications 15 years full time education

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Network Infrastructures Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years of Full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. You can accurately define a client issue and interpret and design a resolution based on deep product knowledge. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Provide technical support to clients and internal teams. Troubleshoot network infrastructure issues efficiently. Implement and maintain network security measures. Collaborate with cross-functional teams to optimize network performance. Document network configurations and procedures for reference. Professional & Technical Skills: Must To Have Skills:Proficiency in Network Infrastructures. Strong understanding of network protocols and technologies. Experience with network monitoring tools like Wireshark. Knowledge of routing and switching protocols. Hands-on experience in configuring and troubleshooting network devices. Additional Information: The candidate should have a minimum of 3 years of experience in Network Infrastructures. This position is based at our Jaipur office. A 15 years of Full time education is required. Qualifications 15 years of Full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : AIX System Administration Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your day will involve troubleshooting, analyzing system performance, and collaborating with various teams to ensure seamless operations. Roles & Responsibilities: Expected to be an SME. Collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Ensure effective communication within the team. Implement best practices for system maintenance. Conduct regular system audits to ensure compliance with regulations. Professional & Technical Skills: Must to Have Skill :Proficiency in AIX System Administration. Must to have Skill :NIM Administration Strong understanding on VIOs, HMCs, NFS, LVM Must To Have Skills:Proficiency in Power-8,9,10. Good To Have Skills:Experience with UNIX Shell Scripting. Strong understanding of system administration and troubleshooting in a VIO environment. Knowledge of network protocols, TCP/IP, and DNS. Experience with monitoring and performance tuning of AIX systems. Excellent problem-solving and analytical skills. Effective communication and interpersonal skills. Additional Information: Strong understanding of ITIL process - Change Management, Incident management and problem management -The candidate should have a minimum of 5 years of experience in AIX System Administration. This position is based at our Bengaluru office. A 15 years full-time education is required. Qualifications 15 years full time education

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Storage Area Networks (SAN) Architecture and Design Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance for production and development systems and software products. You will be responsible for configuring services on various platforms and implementing technology at the operating system-level. Your role will involve troubleshooting at both basic and intermediate levels. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Ensure smooth functioning of production and development systems Perform hardware and software support Implement technology at the operating system-level Troubleshoot and resolve issues at L1 and L2 levels Manage and maintain storage area networks (SAN) Monitor and optimize network performance Ensure data integrity and security Coordinate with vendors for software solutions Conduct regular system audits Train and mentor junior team members Professional & Technical Skills: Must To Have Skills:Proficiency in Storage Area Networks (SAN) Architecture and Design Experience with network and server administration Strong understanding of operating systems and software solutions Knowledge of hardware and software troubleshooting Good To Have Skills:Experience with cloud technologies Familiarity with virtualization technologies Understanding of network security protocols Knowledge of backup and recovery procedures Additional Information: The candidate should have a minimum of 5 years of experience in Storage Area Networks (SAN) Architecture and Design This position is based at our Bengaluru office A 15 years full time education is required Qualifications 15 years full time education

Project Role : Industry Subject Matter Advisor Project Role Description : Work closely with client project teams to provide expertise (functional, technical, industry, tools/methods) to ensure successful solution design and delivery. Must have skills : Linux Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Industry Subject Matter Advisor, you will work closely with client project teams to provide expertise in functional, technical, industry, tools/methods to ensure successful solution design and delivery. You will play a crucial role in ensuring the success of projects by leveraging your knowledge and skills in the field. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Collaborate with client project teams to understand their requirements and provide expert advice. Assist in the design and implementation of solutions that meet client needs. Provide guidance and support to project teams throughout the project lifecycle. Stay up-to-date with industry trends and best practices to continuously improve solution delivery. Identify and mitigate risks and issues that may impact project success. Professional & Technical Skills: Must To Have Skills:Proficiency in Linux. Strong understanding of system administration and troubleshooting in a Linux environment. Experience with scripting languages such as Bash or Python. Knowledge of networking protocols and configurations. Familiarity with virtualization technologies such as VMware or KVM. Additional Information: The candidate should have a minimum of 2 years of experience in Linux. This position is based at our Coimbatore office. A 15 years full time education is required. Qualifications 15 years full time education

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Linux Operations Good to have skills : Red Hat OS Administration Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products both remote and onsite. You will work within a defined operating model and processes, implementing technology at the operating system-level across all server and network areas. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Ensure smooth operation of all systems Implement new technologies as required Professional & Technical Skills: Must To Have Skills:Proficiency in Linux Operations Good To Have Skills:Experience with Red Hat OS Administration Strong understanding of system administration Knowledge of network protocols and configurations Experience in troubleshooting hardware and software issues Additional Information: The candidate should have a minimum of 5 years of experience in Linux Operations This position is based at our Bengaluru office A 15 years full time education is required Qualifications 15 years full time education

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : Service Desk Voice Support Minimum 0-2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and design resolutions. Roles & Responsibilities: Expected to build knowledge and support the team. Participate in Problem Solving discussions. Provide ongoing support to clients, ensuring their systems or applications are running smoothly. Communicate effectively with clients to understand their issues and provide appropriate solutions. Interpret and design resolutions based on your deep product knowledge. Collaborate with cross-functional teams to resolve complex technical issues. Document and maintain accurate records of client interactions and resolutions. Stay up-to-date with the latest industry trends and technologies to provide the best support to clients. Professional & Technical Skills: Must To Have Skills:Proficiency in Service Desk Management. Good To Have Skills:Experience with Service Desk Voice Support. Strong understanding of IT support principles and practices. Excellent problem-solving and analytical skills. Effective communication and interpersonal skills. Ability to work well in a team and collaborate with cross-functional teams. Additional Information: The candidate should have a minimum of 0-2 years of experience in Service Desk Management. This position is based at our Bengaluru office. A 15 years full-time education is required. Qualifications 15 years full time education

Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : Microsoft Active Directory Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Operations Engineer, you will support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. You will ensure the smooth functioning of systems and services to meet the needs of the organization and its clients. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Manage and monitor the performance of production systems and services. Identify and resolve any issues or incidents that may arise. Ensure compliance with operational requirements and service agreements. Implement and maintain best practices for system and service delivery. Professional & Technical Skills: Must To Have Skills:Proficiency in Microsoft Active Directory. Experience with system administration and troubleshooting. Strong understanding of networking concepts and protocols. Knowledge of security principles and best practices. Good To Have Skills:Experience with cloud platforms such as Azure or AWS. Additional Information: The candidate should have a minimum of 7.5 years of experience in Microsoft Active Directory. This position is based at our Bengaluru office. A 15 years full time education is required. Qualifications 15 years full time education

Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : SUSE Linux Administration Good to have skills : Linux, Linux Operations Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Development Engineer, you will analyze, design, code, and test multiple components of application code across one or more clients. You will also perform maintenance, enhancements, and/or development work in a dynamic environment. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Collaborate with team members to analyze, design, and develop software solutions. Write clean, efficient code based on specifications. Conduct testing and debugging to ensure software meets requirements. Provide technical support and troubleshooting for software applications. Stay updated on industry trends and technologies to enhance skills. Professional & Technical Skills: Must To Have Skills: Proficiency in SUSE Linux Administration. Good To Have Skills: Experience with Linux, Linux Operations. Strong understanding of system administration and configuration on SUSE Linux. Knowledge of shell scripting and automation tools for system tasks. Experience in troubleshooting and resolving system issues efficiently. Additional Information: The candidate should have a minimum of 3 years of experience in SUSE Linux Administration. This position is based at our Bengaluru office. A 15 years full-time education is required. Qualifications 15 years full time education

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Linux Operations Good to have skills : Linux Architecture, Linux/Unix Desktop Management Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will work within a defined operating model and processes, implementing technology at the operating system-level across all server and network areas. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Ensure smooth functioning of production and development systems- Perform basic and intermediate level troubleshooting- Implement technology at the operating system-level Professional & Technical Skills:- Must To Have Skills:Proficiency in Linux Operations- Good To Have Skills:Experience with Linux/Unix Desktop Management- Strong understanding of Linux Architecture- Experience in hardware/software support- Knowledge of server and network areas- Ability to troubleshoot and provide solutions Additional Information:- The candidate should have a minimum of 5 years of experience in Linux Operations- This position is based at our Kolkata office- A 15 years full time education is required Qualifications 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : EPIC Systems Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and resolving any technical glitches that may arise. Your expertise in EPIC Systems and problem-solving skills will be instrumental in maintaining the efficiency and reliability of the systems. Roles & Responsibilities: Epic Analyst will provide primary support for their designated application/module. Take on more advanced issues that arise during the project for their application area and will take on more complex tasks with respect to system configuration, testing and administration. Provide on-going system support and maintenance based on support roster Respond in a timely manner to system issues and requests Conduct investigation, assessment, evaluation and deliver solutions and fixes to resolve system issues. Handle and deliver Service Request / Change Request / New Builds Perform system monitoring, such as error queues, alerts, batch jobs, etc and execute the required actions or SOPs Perform/support regular / periodic system patch, maintenance and verification. Perform/support the planned system upgrade work, cutover to production and post cutover support and stabilization Perform/support the work required to comply with audit and security requirements. Require to overlap with client business or office hours Comply with Compliance requirements as mandated by the project Professional & Technical Skills: Must To Have Skills:Certified in epic modules (RWB,Epic Care link,Haiku,Healthy Planet,Mychart,Rover,Willow ambulatory,Cogito, Ambulatory, Clindoc, Orders, ASAP, RPB, RHB, HIM Identity,HIM ROI, HIM DT, Cadence, Prelude, GC, Optime, Anesthesia, Beacon, Willow Imp, Cupid, Pheonix, Radiant, Beaker AP, Beaker CP, Bridges, Clarity, Radar, RWB) Experience in troubleshooting and resolving application issues. Additional Information: The candidate should have a minimum of 5 years of experience in EPIC Systems. This position is based at our Mumbai office. A 15 years full time education is required. Qualifications 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : EPIC Systems Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and resolving any technical glitches that may arise. Your expertise in EPIC Systems and problem-solving skills will be instrumental in maintaining the efficiency and reliability of the systems. Roles & Responsibilities: Epic Analyst will provide primary support for their designated application/module. Take on more advanced issues that arise during the project for their application area and will take on more complex tasks with respect to system configuration, testing and administration. Provide on-going system support and maintenance based on support roster Respond in a timely manner to system issues and requests Conduct investigation, assessment, evaluation and deliver solutions and fixes to resolve system issues. Handle and deliver Service Request / Change Request / New Builds Perform system monitoring, such as error queues, alerts, batch jobs, etc and execute the required actions or SOPs Perform/support regular / periodic system patch, maintenance and verification. Perform/support the planned system upgrade work, cutover to production and post cutover support and stabilization Perform/support the work required to comply with audit and security requirements. Require to overlap with client business or office hours Comply with Compliance requirements as mandated by the project Professional & Technical Skills: Must To Have Skills:Certified in epic modules (RWB,Epic Care link,Haiku,Healthy Planet,Mychart,Rover,Willow ambulatory,Cogito, Ambulatory, Clindoc, Orders, ASAP, RPB, RHB, HIM Identity,HIM ROI, HIM DT, Cadence, Prelude, GC, Optime, Anesthesia, Beacon, Willow Imp, Cupid, Pheonix, Radiant, Beaker AP, Beaker CP, Bridges, Clarity, Radar, RWB) Experience in troubleshooting and resolving application issues. Additional Information: The candidate should have a minimum of 5 years of experience in EPIC Systems. This position is based at our Kolkata office. A 15 years full time education is required. Qualifications 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : EPIC Systems Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and resolving any technical glitches that may arise. Your expertise in EPIC Systems and problem-solving skills will be instrumental in maintaining the efficiency and reliability of the systems. Roles & Responsibilities: Epic Analyst will provide primary support for their designated application/module. Take on more advanced issues that arise during the project for their application area and will take on more complex tasks with respect to system configuration, testing and administration. Provide on-going system support and maintenance based on support roster Respond in a timely manner to system issues and requests Conduct investigation, assessment, evaluation and deliver solutions and fixes to resolve system issues. Handle and deliver Service Request / Change Request / New Builds Perform system monitoring, such as error queues, alerts, batch jobs, etc and execute the required actions or SOPs Perform/support regular / periodic system patch, maintenance and verification. Perform/support the planned system upgrade work, cutover to production and post cutover support and stabilization Perform/support the work required to comply with audit and security requirements. Require to overlap with client business or office hours Comply with Compliance requirements as mandated by the project Professional & Technical Skills: Must To Have Skills:Certified in epic modules (RWB,Epic Care link,Haiku,Healthy Planet,Mychart,Rover,Willow ambulatory,Cogito, Ambulatory, Clindoc, Orders, ASAP, RPB, RHB, HIM Identity,HIM ROI, HIM DT, Cadence, Prelude, GC, Optime, Anesthesia, Beacon, Willow Imp, Cupid, Pheonix, Radiant, Beaker AP, Beaker CP, Bridges, Clarity, Radar, RWB) Experience in troubleshooting and resolving application issues. Additional Information: The candidate should have a minimum of 5 years of experience in EPIC Systems. This position is based at our Chennai office. A 15 years full time education is required. Qualifications 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : EPIC Systems Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and resolving any technical glitches that may arise. Your expertise in EPIC Systems and problem-solving skills will be instrumental in maintaining the efficiency and reliability of the systems. Roles & Responsibilities: Epic Analyst will provide primary support for their designated application/module. Take on more advanced issues that arise during the project for their application area and will take on more complex tasks with respect to system configuration, testing and administration. Provide on-going system support and maintenance based on support roster Respond in a timely manner to system issues and requests Conduct investigation, assessment, evaluation and deliver solutions and fixes to resolve system issues. Handle and deliver Service Request / Change Request / New Builds Perform system monitoring, such as error queues, alerts, batch jobs, etc and execute the required actions or SOPs Perform/support regular / periodic system patch, maintenance and verification. Perform/support the planned system upgrade work, cutover to production and post cutover support and stabilization Perform/support the work required to comply with audit and security requirements. Require to overlap with client business or office hours Comply with Compliance requirements as mandated by the project Professional & Technical Skills: Must To Have Skills:Certified in epic modules (RWB,Epic Care link,Haiku,Healthy Planet,Mychart,Rover,Willow ambulatory,Cogito, Ambulatory, Clindoc, Orders, ASAP, RPB, RHB, HIM Identity,HIM ROI, HIM DT, Cadence, Prelude, GC, Optime, Anesthesia, Beacon, Willow Imp, Cupid, Pheonix, Radiant, Beaker AP, Beaker CP, Bridges, Clarity, Radar, RWB) Experience in troubleshooting and resolving application issues. Additional Information: The candidate should have a minimum of 5 years of experience in EPIC Systems. This position is based at our Hyderabad office. A 15 years full time education is required. Qualifications 15 years full time education

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : IBM z/OS Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : Graduate or B tech or M Tech Summary :As an Infra Tech Support Practitioner, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will work on various platforms, implementing technology at the operating system-level and performing basic to intermediate level troubleshooting tasks. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Provide hardware/software support for configured services running on various platforms. Implement technology at the operating system-level across all server and network areas. Perform L1 and L2/ basic and intermediate level troubleshooting. Maintain and update documentation related to technical support activities. Collaborate with cross-functional teams to resolve technical issues efficiently. Professional & Technical Skills: Must To Have Skills:Proficiency in IBM z/OS. Strong understanding of system administration and maintenance. Experience in diagnosing and resolving technical issues in a timely manner. Knowledge of networking protocols and configurations. Familiarity with ITIL framework for service management. Additional Information: The candidate should have a minimum of 3 years of experience in IBM z/OS. This position is based at our Chennai office. A Graduate or B Tech or M Tech degree is required. Qualifications Graduate or B tech or M Tech

Project Role : Infrastructure Engineer Project Role Description : Assist in defining requirements, designing and building data center technology components and testing efforts. Must have skills : Infrastructure As Code (IaC) Good to have skills : Ansible on Microsoft Azure Minimum 7.5 year(s) of experience is required Educational Qualification : Proactive Tagging Summary :As an Application Support Engineer, you will be responsible for identifying and solving issues within multiple components of critical business systems. Your typical day will involve working with Infrastructure as Code (IaC) and Ansible on Microsoft Azure to ensure seamless operations. Roles & Responsibilities: Collaborate with cross-functional teams to identify and troubleshoot issues within critical business systems. Develop and maintain Infrastructure as Code (IaC) scripts to automate infrastructure deployment and management. Utilize Ansible on Microsoft Azure to automate configuration management and deployment of applications. Provide technical support to end-users, including troubleshooting and issue resolution. Ensure system availability and performance by monitoring system health and proactively identifying potential issues. Professional & Technical Skills: Must To Have Skills:Experience with Infrastructure as Code (IaC). Good To Have Skills:Experience with Ansible on Microsoft Azure. Strong understanding of infrastructure automation and configuration management. Experience with monitoring and troubleshooting critical business systems. Familiarity with cloud computing platforms such as Microsoft Azure. Excellent problem-solving and analytical skills. Additional Information: The candidate should have a minimum of 7.5 years of experience in Infrastructure as Code (IaC). The ideal candidate will possess a strong educational background in technology or a related field, along with a proven track record of delivering impactful solutions. This position is based at our Bengaluru office. Qualifications Proactive Tagging

Project Role : Infrastructure Engineer Project Role Description : Assist in defining requirements, designing and building data center technology components and testing efforts. Must have skills : Netapp Storage Area Network (SAN) Administration Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infrastructure Engineer, you will assist in defining requirements, designing and building data center technology components, and testing efforts. You will play a crucial role in ensuring the smooth functioning of the infrastructure. Your typical day will involve collaborating with cross-functional teams, designing and implementing data center solutions, and troubleshooting any issues that arise. With your expertise in Netapp Storage Area Network (SAN) Administration, you will contribute to the success of our technology architecture projects. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Design and implement data center technology components. Collaborate with cross-functional teams to define infrastructure requirements. Conduct testing efforts to ensure the functionality and performance of the infrastructure. Troubleshoot and resolve any issues related to the infrastructure. Professional & Technical Skills: Must To Have Skills:Proficiency in Netapp Storage Area Network (SAN) Administration. Strong understanding of data center technology components. Experience in designing and implementing data center solutions. Knowledge of troubleshooting and resolving infrastructure issues. Experience with storage area network administration. Good To Have Skills:Experience with cloud technologies. Familiarity with virtualization technologies. Knowledge of network security principles. Additional Information: The candidate should have a minimum of 5 years of experience in Netapp Storage Area Network (SAN) Administration. This position is based at our Bengaluru office. A 15 years full-time education is required. Qualifications 15 years full time education

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Veritas NetBackup Administration Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Expand upon this role by providing technical support and troubleshooting for clients, ensuring seamless system functionality. Roles & Responsibilities: Expected to be an SME. Collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Ensure effective communication between teams for seamless operations. Implement best practices for system maintenance and troubleshooting. Conduct regular training sessions for team members to enhance skills. Professional & Technical Skills: Must To Have Skills:Proficiency in Veritas NetBackup Administration. Strong understanding of backup and recovery processes. Experience in managing large-scale backup solutions. Knowledge of disaster recovery strategies. Hands-on experience in troubleshooting backup failures. Additional Information: The candidate should have a minimum of 5 years of experience in Veritas NetBackup Administration. This position is based at our Bengaluru office. A 15 years full-time education is required. Qualifications 15 years full time education

Project Role : Infrastructure Engineer Project Role Description : Assist in defining requirements, designing and building data center technology components and testing efforts. Must have skills : SD-WAN Operations Good to have skills : Commvault Backup Administration Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infrastructure Engineer, you will assist in defining requirements, designing and building data center technology components, and testing efforts. You will play a crucial role in ensuring the smooth operation of the infrastructure. Your typical day will involve collaborating with cross-functional teams, designing and implementing data center solutions, and troubleshooting any issues that arise. With your expertise in SD-WAN Operations, you will contribute to the success of our technology architecture projects. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Design and implement data center technology components. Assist in defining requirements for data center infrastructure. Conduct testing efforts to ensure the functionality and performance of the infrastructure. Troubleshoot any issues that arise during the operation of the infrastructure. Professional & Technical Skills: Must To Have Skills:Proficiency in SD-WAN Operations. Experience with Commvault Backup Administration. Strong understanding of network protocols and technologies. Knowledge of data center architecture and infrastructure components. Experience with virtualization technologies such as VMware or Hyper-V. Additional Information: The candidate should have a minimum of 5 years of experience in SD-WAN Operations. This position is based at our Bengaluru office. A 15 years full-time education is required. Qualifications 15 years full time education

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Citrix Virtual Apps and Desktop Architecture Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will work within defined operating models and processes, implementing technology at the operating system-level across all server and network areas. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Ensure hardware/software support for configured services running on various platforms. Implement technology at the operating system-level across all server and network areas. Provide L1 and L2/ basic and intermediate level troubleshooting. Maintain and update documentation for systems and software products. Collaborate with cross-functional teams to resolve technical issues. Professional & Technical Skills: Must To Have Skills: Proficiency in Citrix Virtual Apps and Desktop Architecture. Strong understanding of IT infrastructure and network systems. Experience in troubleshooting hardware and software issues. Knowledge of server and network configurations. Familiarity with virtualization technologies. Additional Information: The candidate should have a minimum of 3 years of experience in Citrix Virtual Apps and Desktop Architecture. This position is based at our Kolkata office. A 15 years full-time education is required.

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Storage Area Networks (SAN) Architecture and Design Good to have skills : No Function Specialty Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products both remote and onsite. You will work within a defined operating model and processes, implementing technology at the operating system-level across all server and network areas. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Ensure timely resolution of technical issues. Collaborate with cross-functional teams to troubleshoot and resolve system issues. Document troubleshooting steps and solutions for future reference. Stay updated on emerging technologies and industry trends. Provide training and guidance to junior team members. Professional & Technical Skills: Must To Have Skills:Proficiency in Storage Area Networks (SAN) Architecture and Design. Strong understanding of network protocols and configurations. Experience in server hardware and software troubleshooting. Knowledge of virtualization technologies like VMware or Hyper-V. Hands-on experience with storage management tools. Additional Information: The candidate should have a minimum of 2 years of experience in Storage Area Networks (SAN) Architecture and Design. This position is based at our Bengaluru office. A 15 years full time education is required. Qualifications 15 years full time education

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : NAS Architecture and Design Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products both remote and onsite. You will work within a defined operating model and processes, implementing technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Implement new technologies to enhance system performance Conduct regular system audits to ensure compliance with regulations Train team members on new technologies and best practices Professional & Technical Skills: Must To Have Skills: Proficiency in NAS Architecture and Design Strong understanding of network protocols and configurations Experience in troubleshooting hardware and software issues Knowledge of server and network security best practices Hands-on experience with system monitoring tools Additional Information: The candidate should have a minimum of 5 years of experience in NAS Architecture and Design This position is based at our Bengaluru office A 15 years full time education is required

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Microsoft Intune Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will work on various platforms, implementing technology at the operating system-level and performing basic and intermediate level troubleshooting tasks. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Implement technology at the operating system-level Perform hardware/software support Troubleshoot at L1 and L2 levels Professional & Technical Skills: Must To Have Skills: Proficiency in Microsoft Intune Strong understanding of IT operations Experience with server and network areas Knowledge of software solutions/vendors/brands Hands-on troubleshooting experience Additional Information: The candidate should have a minimum of 5 years of experience in Microsoft Intune This position is based at our Bengaluru office A 15 years full time education is required

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Microsoft Intune, VMware AirWatch Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. You will engage in resolving client issues and ensuring system functionality. Roles & Responsibilities: Expected to be an SME. Collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Ensure effective communication within the team. Implement best practices for system maintenance. Conduct regular system audits for performance optimization. Professional & Technical Skills: Must To Have Skills: Proficiency in Microsoft Intune, VMware AirWatch. Strong troubleshooting skills in Microsoft Intune and VMware AirWatch. Experience in system integration and configuration management. Knowledge of mobile device management (MDM) solutions. Familiarity with ITIL framework for service management. Additional Information: The candidate should have a minimum of 5 years of experience in Microsoft Intune. This position is based at our Bengaluru office. A 15 years full-time education is required.