Coaches Analysts Sr and Analysts II, I of how to monitor complex systems and response to known and emerging threats against the Global Payments network via intrusion detection software Guides on detailed, comprehensive investigation of security issues, i.e. to review security log data, interpret data in support of security event management process from various data feeds and triage on a wide variety of security events. Can provide investigation by himself. Manages incident handling processes which include implementation of containment, protection and remediation activities. Keeps up-to-date knowledge of new and emerging threats that can affect the organizations information assets by analyzing of third party software/solutions, IT configuration changes (including access control requests), and network/system architecture from risk perspective Responsible for the design and configuration of security systems, including proxy, remote access, mail gateway, intrusion prevention, wireless networking, data leak prevention, security information and event management and web application firewalls. Assesses and disseminates threats related to the enterprise in regard to current vulnerability by managing and developing an emerging threat model. Assesses risks based on changes to implementation of ISO(International Organization for Standardization)/BSO(Business Services Online); enhances knowledge of PCI(Payment Card Industry)/Logical Security guidelines and models, HIPPA(health insurance portability and accountability act), PII(Personally Identifiable Information) , and Card personalization. Guides on creating cost effective solutions for system/application development regarding Information Security processes and concepts in applicable systems and software. Performs day-to-day Information Security functions pertaining to computer security software products and processes. Works closely with subject matter experts and management to develop skill set for non-routine work. Enhance understanding of business objectives and helps providing direction based on risk, Corporate Security Policy, and association and regulatory guidelines. Develops long term strategies for conducting system penetration, vulnerability and web application testing, risk assessments, policy creation. What Are We Looking For in This Role? Minimum Qualifications Bachelors Degree Relevant Experience or Degree in: Bachelors degree in Computer Science, Info Security, or related field Typically Minimum 6 Years Relevant Exp Including network operations or engineering or system administration on Unix, Linux, MAC(Message Authentication Code), or Windows; proven experience working with security operations, intrusion detection systems, Security Incident Even Management systems, and anti-virus collection logs; including knowledge of industry standard security compliance programs ((PCI(Payment Card Industry), SOX(Sarbanes-Oxley) , GLBA(Gramm Leach Bliley Act)), etc.). Knowledge of industry standard security compliance programs ((PCI(Payment Card Industry), SOX(Sarbanes-Oxley) , GLBA(Gramm Leach Bliley Act), etc.) What Are Our Desired Skills and Capabilities? Skills / Knowledge - Having wide-ranging experience, uses professional concepts and company objectives to resolve complex issues in creative and effective ways. Some barriers to entry exist at this level (e.g., dept./peer review). Job Complexity - Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results. Networks with key contacts outside own area of expertise. Supervision - Determines methods and procedures on new assignments and may coordinate activities of other personnel (Team Lead). Risk Assessment - Ability to identify, communicate, and mitigate risk within technical solution designs Industry Knowledge - Continued self-education of new and emerging threats and relevant processes, controls, or technologies to mitigate them. Incident Response - Knowledge and skills to contribute to all phases of Incident Response.

VXI Global Solutions, LLC is looking for IT Support Technician to join our dynamic team and embark on a rewarding career journey. Conducting electrocardiogram (EKG), phonocardiogram, echocardiogram, and stress tests by using electronic equipment. Ensuring cardiology patients are comfortable by answering any questions they have about the tests. Recording the results of cardiological tests and consulting with the physician on duty to schedule any follow-up tests. Assisting physicians during non-evasive cardiological procedures by monitoring the patients' heart rates and alerting the physicians to any readings outside normal ranges. Maintaining cardiological equipment and supplies with daily cleanings and adjustments. Recording supply inventory levels and restocking the supply storeroom accordingly. Troubleshooting problems with cardiological equipment and reporting any malfunctions to superiors. Staying up-to-date with cardiological developments by attending conferences and participating in research projects

Hariom Computers is looking for Accountant | Hardware Engineer to join our dynamic team and embark on a rewarding career journey. Complying with all company, local, state, and federal accounting and financial regulations. Compiling, analyzing, and reporting financial data. Creating periodic reports, such as balance sheets, profit & loss statements, etc. Presenting data to managers, investors, and other entities. Maintaining accurate financial records. Performing audits and resolving discrepancies. Computing taxes. Keeping informed about current legislation relating to finance and accounting. Assisting management in the decision-making process by preparing budgets and financial forecasts.

Company Overview With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And were only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on. At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all. Here, we know that youre more than your work. Thats why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If youre passionate about our purpose people then we cant wait to support whatever gives you purpose. Were united by purpose, inspired by you. About the Role:The Product Support Representative role involves fostering strong relationships with customers primarily through service requests and Salesforce connectivity. This position is expected to deliver high quality support to our UKG Ready customers, while utilizing outstanding customer service skills and techniques that promote customer satisfaction and retention. This position will provide end user support for the UKG Ready Time and Labor, Human Resources, and Payroll modules. This role requires sharp analysis, problem-determination, and troubleshooting skills.Primary/Essential Duties and Key ResponsibilitiesWork as a first point of contact for a team servicing customers with the use and usability of our UKG Ready application. Provide product support, which may also include outbound call backs and internal support tickets. Acquire and expand knowledge of product offerings, support policies, and methods of support delivery. Provide excellent customer service skills with a proactive approach for customer satisfaction. Develop strong relationships with internal partners and communicate with people at all levels of the organization via multiple communication platforms. Use product knowledge and experience to resolve difficult queries submitted by end-users while making use of problem-solving abilities. Maintain the "Partners for Life" model by providing white-glove support. Work effectively within a fast-paced environment with a high degree of success Acquire and maintain knowledge of product related changes and current department policies and procedures Leverage various technologies and multiple screens efficiently. Attend internal and external department training sessions as requiredQualifications Proficient in English, encompassing writing, speaking, and comprehension Ability to multi-task in order to complete tasks and achieve goals in a fast-paced and metrics-driven environment 1-3 years customer service experience Experience with US Payroll/Time and Labor/HR Demonstrate strong technical troubleshooting skills by breaking down the expected versus actual results, reproducing the issue, researching, and verifying the solution Confidence and strong leadership abilities Strong verbal and written communication skills with demonstrated ability to communicate effectively Ability to set and manage customer expectations Effective collaboration and time management skills Ability to multitask; can prioritize and juggle many tasks or projects at once Experience in handling difficult or sensitive situations in a professional, timely, and thorough manner Highly motivated and team oriented Open to working in EST time zonesEducation and CertificationsBachelors degree requiredBCom, BA, BSc. Proficient in Microsoft Suite Applications, including Outlook, Teams, Excel, & Word Certification in the Payroll/HR industry a plus Where were going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet its our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com

ABOUT AMGEN Amgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what’s known today. ABOUT THE ROLE Role Description The role is responsible for the design, integration, and management of complex systems that encompass both hardware and software components into the organization’s network infrastructure. This individual will be responsible for all activities related to handling and supporting the Business and platforms including system administration, as well as incorporating new technologies under the challenge of a sophisticated and constantly evolving technology landscape. This role involves ensuring that all parts of a system work together seamlessly to meet the organization’s requirements. Roles & Responsibilities Collaborate with business partners and other software engineers to develop and deploy the latest, advanced technologies in support of product optimization Work closely with the delivery and platform teams to ensure that the applications are aligned with standard city planning approved architectural and development guidelines Support selected efforts to design, build, and develop rapid Proof-of-Concept (POC) automated solutions and services. Quickly and iteratively prove or disprove the concepts being considered Develop and design systems architecture, ensuring that it meets both current and future needs of the organization Integrate hardware and software components into a cohesive system that meets functional and performance requirements Perform system testing and validation to ensure all components function correctly and efficiently Optimize system performance and troubleshoot any issues that arise during system operation Create and maintain comprehensive documentation of systems design, configurations, and procedures Work closely with other engineers, IT staff, and project managers to ensure successful implementation of systems Design and implement network solutions that meet the organization’s requirements for connectivity, performance, and security Basic Qualifications and Experience Bachelor’s degree with 6 - 8 years of experience in Computer Science, IT or related field R Diploma with 10-12 years of experience in Computer Science, IT or related field Functional Skills: Knowledge of network security protocols and tools (e.g., IPSEC, SSL, IDS/IPS, firewalls) Experience in cloud platforms such as AWS, Azure, or Google Cloud Experience with translating business requirements to technical requirements and recommend solutions for automation Good-to-Have Skills: Strong understanding of cloud security and compliance Experience with DevOps tools and practices Strong knowledge of networking protocols, security measures, and troubleshooting tools Strong understanding of systems engineering processes and methodologies Experience with systems integration and validation Soft Skills: Excellent analytical and troubleshooting skills Strong verbal and written communication skills Ability to work effectively with global, virtual teams High degree of initiative and self-motivation Ability to manage multiple priorities successfully Team-oriented, with a focus on achieving team goals Strong presentation and public speaking skills Shift Information This position requires you to work a later shift and may be assigned a second or third shift schedule. Candidates must be willing and able to work during evening or night shifts, as required based on business requirements. EQUAL OPPORTUNITY STATEMENT Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation .

Role Description : As a member of the Travel and Expense(T&E) product team, this role is responsible for the design, integration, and management of complex systems that encompass both hardware and software components into the organization’s network infrastructure. This individual will be responsible for all activities related to handling and supporting the Business and Concur platform including system administration, as well as incorporating new technologies under the challenge of a sophisticated and constantly evolving technology landscape. This role involves ensuring that all parts of a system work together seamlessly to meet the organization’s requirements. Roles & Responsibilities: Collaborate with business partners and other software engineers to develop and deploy the latest, advanced technologies in support of product optimization Work closely with the delivery and platform teams to ensure that the applications are aligned with standard city planning approved architectural and development guidelines Support selected efforts to design, build, and develop rapid Proof-of-Concept (POC) automated solutions and services. Quickly and iteratively prove or disprove the concepts being considered Develop and design systems architecture, ensuring that it meets both current and future needs of the organization Integrate hardware and software components into a cohesive system that meets functional and performance requirements Perform system testing and validation to ensure all components function correctly and efficiently Optimize system performance and troubleshoot any issues that arise during system operation Create and maintain comprehensive documentation of systems design, configurations, and procedures Work closely with other engineers, IT staff, and project managers to ensure successful implementation of systems Design and implement network solutions that meet the organization’s requirements for connectivity, performance, and security Basic Qualifications and Experience: Bachelor’s degree with 4 - 6 years of experience in Computer Science, IT or related field R Diploma with 10-12 years of experience in Computer Science, IT or related field Functional Skills: Knowledge of network security protocols and tools (e.g., IPSEC, SSL, IDS/IPS, firewalls) Experience in cloud platforms such as AWS, Azure, or Google Cloud Experience with translating business requirements to technical requirements and recommend solutions for automation Good-to-Have Skills: Strong understanding of cloud security and compliance Experience with DevOps tools and practices Strong knowledge of networking protocols, security measures, and troubleshooting tools Strong understanding of systems engineering processes and methodologies Experience with systems integration and validation Soft Skills: Excellent analytical and troubleshooting skills Strong verbal and written communication skills Ability to work effectively with global, virtual teams High degree of initiative and self-motivation Ability to manage multiple priorities successfully Team-oriented, with a focus on achieving team goals Strong presentation and public speaking skills Shift Information: This position requires you to work a later shift and may be assigned a second or third shift schedule. Candidates must be willing and able to work during evening or night shifts, as required based on business requirements.

ABOUT AMGEN Amgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what’s known today. ABOUT THE ROLE Role Description The role is responsible for the design, integration, and management of complex systems that encompass both hardware and software components into the organization’s network infrastructure. This individual will be responsible for all activities related to handling and supporting the Business and platforms including system administration, as well as incorporating new technologies under the challenge of a sophisticated and constantly evolving technology landscape. This role involves ensuring that all parts of a system work together seamlessly to meet the organization’s requirements. Roles & Responsibilities Collaborate with business partners and other software engineers to develop and deploy the latest, advanced technologies in support of product optimization Work closely with the delivery and platform teams to ensure that the applications are aligned with standard city planning approved architectural and development guidelines Support selected efforts to design, build, and develop rapid Proof-of-Concept (POC) automated solutions and services. Quickly and iteratively prove or disprove the concepts being considered Develop and design systems architecture, ensuring that it meets both current and future needs of the organization Integrate hardware and software components into a cohesive system that meets functional and performance requirements Perform system testing and validation to ensure all components function correctly and efficiently Optimize system performance and troubleshoot any issues that arise during system operation Create and maintain comprehensive documentation of systems design, configurations, and procedures Work closely with other engineers, IT staff, and project managers to ensure successful implementation of systems Design and implement network solutions that meet the organization’s requirements for connectivity, performance, and security Basic Qualifications and Experience Bachelor’s degree with 6 - 8 years of experience in Computer Science, IT or related field R Diploma with 10-12 years of experience in Computer Science, IT or related field Functional Skills: Knowledge of network security protocols and tools (e.g., IPSEC, SSL, IDS/IPS, firewalls) Experience in cloud platforms such as AWS, Azure, or Google Cloud Experience with translating business requirements to technical requirements and recommend solutions for automation Good-to-Have Skills: Strong understanding of cloud security and compliance Experience with DevOps tools and practices Strong knowledge of networking protocols, security measures, and troubleshooting tools Strong understanding of systems engineering processes and methodologies Experience with systems integration and validation Soft Skills: Excellent analytical and troubleshooting skills Strong verbal and written communication skills Ability to work effectively with global, virtual teams High degree of initiative and self-motivation Ability to manage multiple priorities successfully Team-oriented, with a focus on achieving team goals Strong presentation and public speaking skills Shift Information This position requires you to work a later shift and may be assigned a second or third shift schedule. Candidates must be willing and able to work during evening or night shifts, as required based on business requirements. EQUAL OPPORTUNITY STATEMENT Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation .

We seeking a skilled LabVantage Administrator to manage and support the LabVantage LIMS platform. The ideal candidate will be responsible for configuration, user management, system maintenance, issue resolution, and ensuring smooth day-to-day operation of the LabVantage system in alignment with business and regulatory requirements. Required Skills Labvantage,SAP,Lims

Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Citrix Virtual Apps and Desktop Administration Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will be responsible for resolving incidents and problems across multiple business system components, ensuring operational stability. You will create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborating with vendors and assisting service management teams with issue analysis and resolution will be part of your daily tasks. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Proactively identify and resolve technical issues. Assist in the implementation of system upgrades and enhancements. Provide technical support to end-users and internal teams. Document troubleshooting steps and solutions for future reference. Stay updated on industry trends and best practices. Professional & Technical Skills: Must To Have Skills: Proficiency in Citrix Virtual Apps and Desktop Administration. Strong understanding of IT infrastructure and networking concepts. Experience in troubleshooting and resolving technical issues. Knowledge of virtualization technologies and cloud computing. Familiarity with ITIL framework and service management practices. Additional Information: The candidate should have a minimum of 3 years of experience in Citrix Virtual Apps and Desktop Administration. This position is based at our Bengaluru office. A 15 years full-time education is required. Qualification 15 years full time education

Project Role : Cloud Migration Engineer Project Role Description : Provides assessment of existing solutions and infrastructure to migrate to the cloud. Plan, deliver, and implement application and data migration with scalable, high-performance solutions using private and public cloud technologies driving next-generation business outcomes. Must have skills : Network Infrastructures Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Cloud Migration Engineer, you will provide assessment of existing solutions and infrastructure to migrate to the cloud. Plan, deliver, and implement application and data migration with scalable, high-performance solutions using private and public cloud technologies driving next-generation business outcomes. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Implement cloud migration strategies effectively. Collaborate with cross-functional teams to ensure successful migration. Optimize cloud infrastructure for performance and cost-efficiency. Troubleshoot and resolve migration-related issues. Provide training and guidance to junior team members. Professional & Technical Skills: Must To Have Skills: Proficiency in Network Infrastructures. Strong understanding of cloud migration technologies. Experience with cloud service providers like AWS, Azure, or Google Cloud. Knowledge of networking protocols and security measures. Hands-on experience in implementing cloud migration strategies. Additional Information: The candidate should have a minimum of 3 years of experience in Network Infrastructures. This position is based at our Pune office. A 15 years full time education is required. Qualification 15 years full time education

Project Role : Technology Platform Engineer Project Role Description : Creates production and non-production cloud environments using the proper software tools such as a platform for a project or product. Deploys the automation pipeline and automates environment creation and configuration. Must have skills : Red Hat OpenShift Good to have skills : Linux, Kubernetes, Ansible on Microsoft Azure Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Platform Engineer, you will be responsible for creating both production and non-production cloud environments utilizing appropriate software tools tailored for specific projects or products. Your typical day will involve deploying automation pipelines and automating the processes of environment creation and configuration, ensuring that all systems are optimized for performance and reliability. You will collaborate with various teams to ensure seamless integration and functionality across platforms, contributing to the overall success of the projects you are involved in. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Assist in troubleshooting and resolving technical issues related to cloud environments. Collaborate with cross-functional teams to ensure alignment on project goals and deliverables. Maintain & Run Management:Perform regular operational activities, including monitoring, troubleshooting and configuration changes. Operations of infrastructure and service stacks in Cloud. System management (upgrading, patching and tuning), compliance, capacity and performance management. Installation and upgrade of third-party products. Maintain and ensure high-availability on server or application level (through clustering or stand-by hosts). Solution DeploymentBuild and manage infrastructure resources, installation of Linux Operating System (Red Hat) on physical and virtual servers, on-prem and in cloud [Azure/GCP] using IaaS, PaaS and other technologies. Customer Support:Deliver exceptional support to internal and external stakeholders, ensuring high satisfaction level. Security & Vulnerability Management:Ensure compliance by onboarding all devices to respective security tools and, proactively improve stability and performance. Incident Response:Lead the investigation and response to performance or security issues, including root cause analysis and implementing corrective actions. Expertise & Development:Stay up to date with the latest technology trends and proactively innovate current approaches and solutions. Focus on automation opportunities. Collaboration:Work closely with other areas to ensure seamless integration on technologies and processes. Professional & Technical Skills: Must To Have Skills: Proficiency in Red Hat OpenShift. Good To Have Skills: Experience with Linux, Kubernetes, Ansible on Microsoft Azure. Strong understanding of cloud infrastructure and services. Experience with automation tools and scripting languages. Familiarity with container orchestration and management. 3+ years of experience in System Administration in a highly critical environment. Expertise in Red Hat Linux 8 and 9. (Satellite, installation, system monitoring and maintenance, backup and recovery, tuning and troubleshooting, etc.) Experience with deployment and operation of cloud resources (GCP, Azure) Proficiency in automation of installation and deployment (Red Hat Satellite, Ansible, Terraform ") Experience with containerization and related tools (K8s, ArgoCD, Podman, Open Shift ") Experience in Server Clustering, Monitoring tools, DB administration, Network, Authentication, IP Protocol, Encryption and Active Directory is a plus. Understanding and practical experience of ITIL framework High commitment to delivery; adaptability & flexibility; strong sense of self-responsibility & ownership. Drive to gain expertise on new technologies. Good communication and analytical skills. Proficiency in written and spoken English. Qualification 15 years full time education

Project Role : Workplace Mgmt & Solutions Practitioner Project Role Description : Provide expertise and/or general administrative space and service support for Accenture people and businesses globally. Must have skills : Apple macOS Management Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : any graduate Summary :As a Workplace Mgmt & Solutions Practitioner, you will provide expertise and/or general administrative space and service support for Accenture people and businesses globally. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Manage and maintain Apple macOS systems efficiently. Troubleshoot and resolve technical issues related to Apple macOS devices. Implement security measures to protect Apple macOS systems. Collaborate with team members to enhance workplace service delivery. Stay updated with the latest Apple macOS management trends and technologies. Professional & Technical Skills: Must To Have Skills: Proficiency in Apple macOS Management. Strong understanding of Apple device management. Experience in deploying and managing Apple devices in an enterprise environment. Knowledge of Apple device security best practices. Familiarity with Apple device enrollment and configuration. Good To Have Skills: Experience with JAMF Pro. Additional Information: The candidate should have a minimum of 3 years of experience in Apple macOS Management. This position is based at our Hyderabad office. A any graduate degree is required. Qualification any graduate

Project Role : Software Configuration Engineer Project Role Description : Implement the configuration management plan as directed by the Configuration Lead. Assist in the design of software configuration and customization to meet the business process design and application requirements. Must have skills : Google Cloud Compute Services Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Configuration Engineer, you will be responsible for implementing the configuration management plan as directed by the Configuration Lead. You will assist in designing software configuration and customization to meet business process design and application requirements, contributing to the overall success of the project. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Ensure effective communication within the team Conduct regular team meetings to discuss progress and challenges Identify and address any issues or roadblocks hindering team performance Professional & Technical Skills: Must To Have Skills: Proficiency in AWS Administration. Design, configure, and manage Cloud services like Compute Engine, Cloud Storage, VPCs, etc. Monitor and optimize cloud infrastructure for performance and cost-efficiency. -Maintain uptime and reliability of cloud-based systems. Set up logging, monitoring and alerting systems. Manage system upgrades, patches, and routine maintenance. Enforce security best practices Collaborate with development teams to integrate infrastructure with applications. Respond to incidents and resolve issues related to cloud services. Work closely with development, operations, and security teams. Maintain proper documentation for architecture, configurations, and procedures. Additional Information: The candidate should have a minimum of 5 years of experience in AWS Administration. This is an expert-level position This position is based at our Bengaluru office. A 15 years full-time education is required. Depending on the team assignment, working hours will either align with standard Indian office hours (IST) or IST mid-shift to facilitate collaboration with teams in the CET time zone Qualification 15 years full time education

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Linux Operations Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will work within a defined operating model and processes, implementing technology at the operating system-level across all server and network areas. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Ensure hardware/software support for configured services running on various platforms. Implement technology at the operating system-level across all server and network areas. Provide L1 and L2/ basic and intermediate level troubleshooting. Maintain and update documentation for systems and software products. Collaborate with cross-functional teams to resolve technical issues. Professional & Technical Skills: Must To Have Skills: Proficiency in Linux Operations. Strong understanding of system administration tasks in Linux environments. Experience with shell scripting and automation tools in Linux. Knowledge of networking protocols and troubleshooting in Linux systems. Hands-on experience in system monitoring and performance tuning. Additional Information: The candidate should have a minimum of 3 years of experience in Linux Operations. This position is based at our Pune office. A 15 years full-time education is required. Qualification 15 years full time education

Project Role : Workplace Mgmt & Solutions Practitioner Project Role Description : Provide expertise and/or general administrative space and service support for Accenture people and businesses globally. Must have skills : Apple macOS Management Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : any graduate Summary :As a Workplace Mgmt & Solutions Practitioner, you will provide expertise and/or general administrative space and service support for Accenture people and businesses globally. Your typical day will involve ensuring smooth operations and support for workplace management solutions. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Manage and maintain Apple macOS systems efficiently. Troubleshoot and resolve technical issues related to Apple macOS devices. Implement security measures to protect Apple macOS systems. Collaborate with team members to enhance workplace management solutions. Stay updated with the latest trends in Apple macOS management. Professional & Technical Skills: Must To Have Skills: Proficiency in Apple macOS Management. Strong understanding of Apple device management best practices. Experience in deploying and managing Apple macOS devices in an enterprise environment. Knowledge of Apple device security protocols and configurations. Familiarity with Apple device enrollment and configuration profiles. Additional Information: The candidate should have a minimum of 3 years of experience in Apple macOS Management. This position is based at our Hyderabad office. A degree in any graduate is required. Qualification any graduate

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : SDN NFV Software Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will work within a defined operating model and processes, implementing technology at the operating system-level across all server and network areas. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Ensure timely resolution of technical issues. Collaborate with cross-functional teams to troubleshoot and resolve system issues. Document troubleshooting steps and solutions for future reference. Provide training and guidance to junior team members. Stay updated on industry trends and best practices. Professional & Technical Skills: Must To Have Skills: Proficiency in SDN NFV Software. Strong understanding of network protocols and technologies. Experience with virtualization technologies like VMware or Hyper-V. Knowledge of cloud computing concepts and platforms. Hands-on experience with troubleshooting hardware and software issues. Additional Information: The candidate should have a minimum of 3 years of experience in SDN NFV Software. This position is based at our Pune office. A 15 years full time education is required. Qualification 15 years full time education

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Citrix Virtual Apps and Desktop Administration Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will work within defined operating models and processes, implementing technology at the operating system-level across all server and network areas. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Ensure timely resolution of technical issues. Collaborate with cross-functional teams to address system and software problems. Maintain documentation of system configurations and troubleshooting procedures. Assist in the implementation of new technologies and upgrades. Provide training and guidance to junior team members. Professional & Technical Skills: Must To Have Skills: Proficiency in Citrix Virtual Apps and Desktop Administration. Strong understanding of IT infrastructure and network systems. Experience in troubleshooting hardware and software issues. Knowledge of server and network configurations. Familiarity with virtualization technologies. Additional Information: The candidate should have a minimum of 3 years of experience in Citrix Virtual Apps and Desktop Administration. This position is based at our Kolkata office. A 15 years full-time education is required. Qualification 15 years full time education

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Citrix Virtual Apps and Desktop Administration Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will work within a defined operating model and processes, implementing technology at the operating system-level across all server and network areas. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Ensure timely resolution of technical issues. Collaborate with cross-functional teams to troubleshoot and resolve system issues. Document troubleshooting steps and solutions for future reference. Implement system upgrades and patches as required. Provide training and guidance to junior team members. Professional & Technical Skills: Must To Have Skills: Proficiency in Citrix Virtual Apps and Desktop Administration. Strong understanding of virtualization technologies. Experience in managing Citrix environments. Knowledge of networking concepts and protocols. Familiarity with Windows Server and Active Directory administration. Additional Information: The candidate should have a minimum of 3 years of experience in Citrix Virtual Apps and Desktop Administration. This position is based at our Kolkata office. A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Citrix Virtual Apps and Desktop Administration Good to have skills : Microsoft Azure Windows Virtual Desktop Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your day will involve overseeing the application development process and ensuring seamless communication within the team and stakeholders. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Lead the application development process effectively Ensure seamless communication within the team and stakeholders Professional & Technical Skills: Must To Have Skills: Proficiency in Citrix Virtual Apps and Desktop Administration Good To Have Skills: Experience with Microsoft Azure Windows Virtual Desktop Strong understanding of Citrix Virtual Apps and Desktop Administration Experience in designing, building, and configuring applications Knowledge of application development best practices Additional Information: The candidate should have a minimum of 5 years of experience in Citrix Virtual Apps and Desktop Administration This position is based at our Bengaluru office A 15 years full-time education is required Qualification 15 years full time education

Project Role : Technology Platform Engineer Project Role Description : Creates production and non-production cloud environments using the proper software tools such as a platform for a project or product. Deploys the automation pipeline and automates environment creation and configuration. Must have skills : Incident Management Good to have skills : Network Infrastructures Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Platform Engineer, you will create production and non-production cloud environments using appropriate software tools tailored for specific projects or products. Your typical day will involve deploying automation pipelines and automating the creation and configuration of environments, ensuring that all processes are efficient and effective while collaborating with various teams to meet project goals. Roles & Responsibilities: Expected to be an SME. Collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Facilitate knowledge sharing sessions to enhance team capabilities. Monitor and evaluate team performance to ensure alignment with project objectives. Professional & Technical Skills: Must To Have Skills: Proficiency in Incident Management. Good To Have Skills: Experience with Network Infrastructures. Strong understanding of cloud environment setup and management. Experience with automation tools for environment configuration. Familiarity with incident response protocols and best practices. Very good understanding of cloud computing concepts. Very good understanding of information security concepts. -Very strong customer-oriented mindset and attitude, experience in interacting with both internal and external customers. Additional Information: The candidate should have minimum 7.5 years of experience in Incident Management. This position is based in Hyderabad. A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : AIX System Administration Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day involves troubleshooting and resolving software-related issues to ensure seamless operations. Roles & Responsibilities: Installation, configuration and troubleshooting of AIX & Unix Operating systemClustering and High availability management UNIX, AIX Server Support:Designing, troubleshooting and storage implementation, articulate standard methodologies for during implementation Systems running on UNIX / AIX platforms and OS clustering, partitioning and virtualization Handle day-to-day UNIX-AIX operating system installation, migration and break-fix support SAN S/W and storage administration and integration with operating systems Raising and working with PMR team Installing, configuring and maintaining IBM AIX and Unix Servers Installation and configuration of Virtualization Installation and configuration of cluster environment using HACMP Configuration and administration of Logical volume manager Patch and Package administration Writing shell scripts to accomplish day to day system administration task Configuring and supporting Domains, LPARs, DLPARs Administrator & configure various FS like JFS, VxFS, Pseudo FS Troubleshooting Hardware and Operating system related issue Capacity planning and fine tune system for optimal performance Understanding of SAN and NAS storage. Administration of NIS or LDAP environment HMC, VIO, LPAR upgrade Hardware migration Professional & Technical Skills: Minimum 7 years of experience in IT Industry Unix Administration AIX administration and Linux administration (Redhat/Suse/Ubuntu), Automation experience in OS Patching and upgrades Ability to work independently with Vendor to resolve issues (OS and Hardware) Proven working experience in installing, configuring middleware and troubleshooting Linux/AIX based environment. Knowledge on SAN and NAS storage Experience with Physical, Virtual and containerized environment Additional Information: The candidate should have a minimum of 3 years of experience in AIX System Administration. This position is based at our Bengaluru office. A 15 years full-time education is required. Qualification 15 years full time education

Project Role : Software Configuration Lead Project Role Description : Ensure the product delivery and integrity during the overall product lifecycle. Increase efficiency by managing processes, resources and technologies to ensure the smooth flow of operations to meet cost, quality, controls and delivery targets. Requires working with individuals and teams from development through implementation across organizations. Must have skills : Microsoft Hyper-V Server, Microsoft System Center Virtual Machine Manager (SCVMM) Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Configuration Lead, you will ensure the product delivery and integrity during the overall product lifecycle. Increase efficiency by managing processes, resources and technologies to ensure the smooth flow of operations to meet cost, quality, controls and delivery targets. Requires working with individuals and teams from development through implementation across organizations. Roles & Responsibilities: Expected to be an SME. Collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Lead the configuration management process. Implement best practices for software configuration. Ensure compliance with configuration management policies. Professional & Technical Skills: Must To Have Skills: Proficiency in Microsoft Hyper-V Server, Microsoft System Center Virtual Machine Manager (SCVMM). Strong understanding of virtualization technologies. Experience in managing virtualized environments. Knowledge of configuration management tools. Ability to troubleshoot configuration issues. Additional Information: The candidate should have a minimum of 5 years of experience in Microsoft Hyper-V Server. This position is based at our Bengaluru office. A 15 years full time education is required. Qualification 15 years full time education

Preferred Qualifications: Certifications such as CCNA or CompTIA Network+ are a plus. Exposure to cloud environments such as AWS or Azure is beneficial. Familiarity with virtualization technologies (e.g., VMware, Hyper-V) is an added advantage. Job Description / Responsibilities: We are looking for a highly motivated Network & System Engineer with at least 1 year of hands-on experience in network and system administration. The ideal candidate will assist in maintaining and improving our organizations IT infrastructure, ensuring smooth and secure operations. Key Responsibilities: Network Management: Assist in the design, implementation, and maintenance of local and wide area networks (LAN/WAN). o Monitor and troubleshoot network performance issues, ensuring optimal network uptime. Assist with firewall, VPN, and other network security configurations. System Administration: Provide daily support for server infrastructure, including installation, configuration, and troubleshooting of Windows, Mac OS and Linux servers. Perform regular system health checks and updates to operating systems and applications. Maintain and support Active Directory, DNS, DHCP, and other core network services. User Support: Assist in providing technical support for internal users, including troubleshooting hardware and software issues. Assist in setting up and configuring user workstations, laptops, Router and peripherals Security & Backup: Ensure security patches and updates are applied across systems. Participate in regular backups and recovery testing to ensure data integrity. Implement security measures in line with company policies to protect against unauthorized access and potential vulnerabilities. Documentation: Maintain up-to-date documentation of network configurations, system processes, and IT policies. Assist in maintaining inventory of hardware and software licenses. Technical Skills: Familiarity with Cisco or other networking equipment. Familiarity with O365 & Sophos Firewall. Basic knowledge of routing, switching, firewall, and VPN technologies. Experience with Active Directory, DNS, DHCP, and other core network services. Basic understanding of network security principles. Soft Skills: Strong problem-solving and troubleshooting abilities. Good communication skills for collaborating with team members and supporting end-users. Ability to work independently and in a team environment.

JOB DESCRIPTION 1. Job Title IT Infrastructure Manager 2. Department GRO-IT 3. Reports To Director - IT 4. Location GRO Educational Qualification Bachelor's degree in Computer Science, Information Technology, or a related field Experience in (In Years): 10+ years of experience in IT infrastructure management Purpose of the Role: We are seeking a highly motivated and experienced IT Infrastructure Manager to lead and oversee our on-prem & cloud-based infrastructure. The ideal candidate will have a strong understanding of AWS and GCP cloud platforms, with hands-on experience in managing and maintaining complex IT environments. Experience with Linux systems is highly desirable. S.No. Key Responsibility Areas 1 Cloud Infrastructure Management- Design, implement, and manage cloud infrastructure on AWS and GCP platforms- Ensure high availability, performance, and security of cloud resources- Optimize cloud costs and resource utilization- Implement and maintain cloud security best practices- Develop and maintain comprehensive disaster recovery plans 2 System Administration- Manage and maintain on-premise and cloud-based servers, network devices, and storage systems- Proactively monitor system performance and identify potential issues- Troubleshoot and resolve system anetwork problems- Implement and maintain system security measures 3 Team Leadership- Provide technical guidance and mentorship to other IT staff- Collaborate within the IT Infra team & Software team to ensure seamless integration of systems- Stay up-to-date with the latest cloud technologies and trends 4 Documentation and Reporting- Maintain accurate documentation of IT infrastructure and processes- Generate regular reports on system performance and capacity Preferred Qualifications :- Hands-on experience with Linux operating systems- Proven experience managing AWS and GCP cloud environments with relevant certifications (AWSCSA, GCCPCA)- Strong understanding of networking concepts and protocols- Experience with virtualization technologies (VMware)- Excellent problem-solving and troubleshooting skills- Strong communication and interpersonal skills Competencies: Job Specific Competencies Required Competency Level Required 1. Intelligence L4 2. Energy L4 3. Creativity L4 5. Communications - Oral & Written L5 6. Resourcefulness L5 7. Customer Focus L4 8. Proficiency Scale L1=Beginner; L2=Emerging; L3=Intermediate; L4= Proficient; L5= Expert

Install, configure & maintain servers, networks, and system. Manage user accounts & access rights (Azure AD). Ensure data security, backups & system uptime. Provide technical support & training to staff. Maintain IT asset inventory & documentation. Required Candidate profile Solid knowledge of IT administration & system security. Implement & maintain firewall systems to protect the company's systems from viruses. Procuring, maintaining & administering computers.