Data Network Security - Firewalls, Data Network - Routing Switching Routing and Switching Strong Knowldege Any 1 Firewall Knowledge Knowldge on WLAN Efficient Communication with the stakeholders Network Certification is good to have CCNA, CCNP, NSE 3-4, CCNP, PCNSE and PCNSA

IT Support Engineer with, Linux, windows and Mac troubleshooting, MicrosoftOffice, OKTA, JAMF any MDM solution like airwatch, mobile iron, desktopcentral,also networking skill basic understanding of active directory is an added advantage Linux Administration, Windows, iOS, Okta, Linux OS, Network Troubleshooting, Other ITSM Tools, Active Directory, MDM, Office 365,Slack. IT Support Engineer with, Linux, windows and Mac troubleshooting, Microsoft Office, OKTA, JAMF any MDM solution like airwatch, mobile iron, desktop central, also networking skill basic understanding of active directory is an added advantage Experience of supporting end users on Mac and PC Knowledge of windows 10 and MacOS Experience of working on Active Directory Experience of supporting users on Okta Experience of Microsoft office 2+ years of IT related experience Ability to work both independently and as a team Technical Orientation -must, Fluent English - must

3-6 years exp in working with service desk environment (MSP's are preferable) basic working knowledge on Domain, Desktop mgmt, Windows, end user level troubleshooting Exposure with technologies like M365, MDM, VMware, DNS, DHCP,shared drives will be add on

PTRC- PERFICIO TESTING AND RESEARCH CENTRE is looking for Technical Engineer to join our dynamic team and embark on a rewarding career journey Designing and implementing technical systems: The technical engineer is responsible for designing and implementing various technical systems, including hardware, software, networks, and infrastructure They assess the organization's requirements, collaborate with stakeholders, and develop solutions that meet the business needs Troubleshooting and technical support: The technical engineer provides technical support to end-users, diagnosing and resolving issues related to hardware, software, and network connectivity They investigate and troubleshoot problems, either remotely or on-site, ensuring minimal disruption to operations System maintenance and upgrades: Technical engineers are responsible for the ongoing maintenance, monitoring, and performance optimization of technical systems They perform regular system checks, apply updates and patches, and proactively identify areas for improvement to enhance system efficiency and reliability Documentation and reporting: Technical engineers maintain comprehensive documentation of technical systems, including configurations, procedures, and troubleshooting guides They create reports on system performance, incidents, and resolutions, ensuring that all relevant information is properly documented and accessible to the team Project management: Technical engineers may be involved in managing projects related to system implementations, upgrades, or migrations They collaborate with cross-functional teams, create project plans, allocate resources, and ensure timely and successful project completion while adhering to budget and quality requirements Research and evaluation: Staying up to date with emerging technologies and industry trends is crucial for a technical engineer They research new technologies, tools, and methodologies, evaluate their potential impact on the organization, and make recommendations for adoption or improvement Collaboration and teamwork: Technical engineers often work closely with other IT professionals, including developers, network administrators, and database administrators They collaborate on projects, share knowledge and expertise, and contribute to a positive team environment Training and knowledge sharing: Technical engineers may provide training and guidance to end-users on the use of technical systems, applications, and tools They conduct workshops, create training materials, and facilitate knowledge sharing sessions to empower users and enhance their technical skills Leadership Skills Retail Knowledge Communication Skills Problem-Solving Abilities

Develop and implement IT strategies that align with company goals. Analyze current IT infrastructure and recommend improvements. Oversee and manage IT projects from conception to completion. Ensure business continuity through disaster recovery and backup plans. Maintain and optimize network, hardware, and software systems. Requirements Installation of LAN, WAN, Internet connections (TCP/IP, DNS), Intranet, telecom, CCTV and data communications systems. Installation Configuration of Wired and wireless network router networks. Maintenance, troubleshooting, and analysis of wired wireless networks. Installed Hard Disk, CD Drives, CPU, Memory, Power Supply Unit, Networking Card, Video Graphics Card, Hard Disk Controller Card On PC System. Configuring and troubleshooting desktops, laptops, Printers, Scanners servers. Bottom-line driven, good interpersonal skills and experience in cross-functional. Good Communication skills

A. Key Performance Areas To assist in installing parking equipment, server and terminal CPMS at sites. To do Network development and its testing. Ensure high service standards through effective performance of CPMS, manager client relationship related to CPMS. Training of site staff on generation of key reports. B. Key Responsibilities 1 Responsible for new project installation and overall maintenance of equipments and Secure Parking systems at sites. 2 Responsible for compliance to operational standards as committed to clients and strive to exceed expectations 3 Participate in IT training and / or customer support activities as needed 4 Responsible for asset inventory management of desktop, laptops and printers and other technology related duties assigned from time to time 5 He need to be do the One Audit (Cash) on weekly basis.

5+ years of experience in system administration, with a focus on supporting IT infrastructure for the CG or gaming industry. Expertise in Windows Server, Linux, Unix, and tools like Perforce and Unreal Engine. Proficiency in Python scripting (or other relevant scripting languages) for automation and workflow optimization. Strong understanding of network security, firewall management, and backup protocols to ensure a secure and reliable infrastructure. Skilled in performance tuning for high-demand tasks such as rendering and game testing. Experience in troubleshooting and support, minimizing downtime by resolving hardware, software, and networking issues efficiently. Requirements: Bachelors degree in Computer Science or related field (or equivalent experience). 5-7 years of system administration experience within the CG industry. Expertise in Windows Server, Linux, Unix, perforce management, and Unreal Engine workflows. Proficiency in Python scripting (or other relevant languages) and automation tools

B.E. / B.Tech / MCA Relevant Experience : L2 Support, WMS, TMS Supports single business/technical applications. (run maintain activities). May be involved in the installation and tuning of modifications, as well as archiving data. Generally, this position has light programming skills in the appropriate language to develop necessary work arounds Provide on-call support for assigned functional areas on regular basis. Ability to accommodate flexible work schedules to meet support levels for globally deployed applications. Able to complete daily activities with minimal supervision related to prioritization and expected delivery. Works directly with Business and other IT teams to understand, diagnose and resolve requests for assistance. Understands compliance and regulatory rules, ensures compliance as directed by manager. Demonstrates comprehension of complex tools and systems. Participate in tuning, monitoring, and testing of applications. Responds to unfamiliar, undefined, unexpected, or unstable situations with the professionally prescribed standard response. Uses standard analytical tools and rules to determine root cause and resolve the broad range of application problems. Ability to participate within the broader IT organization to address business requests. May be involved in projects and change requests, supporting technical activities. Specialist Knowledge Skills: Knowledge of IT Operating Procedures and Teams. Good level of expertise in functional domain or technology. Operating System - Unix/Linux, Windows. Unix sh scripting, Basic SQL scripting. Good level of numeracy. Good analytical and problem-solving skills. Ability to monitor, understand and react to key performance indicators related to the functional areas. Working knowledge of Microsoft Office Suite.

NO CAREER GAPS - DO NOT APPLY ON NAUKRI WApp CV: 888-464-3032 Call: 022-4614-1600 -- 3 - 4 yrs Exp in Desktop Support + AD + O365 Admin Night Shift SCCM, RMM Tools Office 365 Admin Center Windows Active Directory Outlook, VPN Excellent Spoken English Required Candidate profile Excellent Spoken English 3-5 Years in Desktop Support & System Admin Exp Permanent WFH No Career Gaps ** Must have laptop & Wi-fi Night Shift Graduate WApp: 888-464-3032 Call: 022-4614-1600

NO CAREER GAPS - DO NOT APPLY ON NAUKRI WApp CV: 888-464-3032 Call: 022-4614-1600 -- 3 - 4 yrs Exp in Desktop Support + AD + O365 Admin Night Shift SCCM, RMM Tools Office 365 Admin Center Windows Active Directory Outlook, VPN Excellent Spoken English Required Candidate profile Excellent Spoken English 3-5 Years in Desktop Support & System Admin Exp Permanent WFH No Career Gaps ** Must have laptop & Wi-fi Night Shift Graduate WApp: 888-464-3032 Call: 022-4614-1600

NO CAREER GAPS - DO NOT APPLY ON NAUKRI WApp CV: 888-464-3032 Call: 022-4614-1600 -- 3 - 4 yrs Exp in Desktop Support + AD + O365 Admin Night Shift SCCM, RMM Tools Office 365 Admin Center Windows Active Directory Outlook, VPN Excellent Spoken English Required Candidate profile Excellent Spoken English 3-5 Years in Desktop Support & System Admin Exp Permanent WFH No Career Gaps ** Must have laptop & Wi-fi Night Shift Graduate WApp: 888-464-3032 Call: 022-4614-1600

NO CAREER GAPS - DO NOT APPLY ON NAUKRI WApp CV: 888-464-3032 Call: 022-4614-1600 -- 3 - 4 yrs Exp in Desktop Support + AD + O365 Admin Night Shift SCCM, RMM Tools Office 365 Admin Center Windows Active Directory Outlook, VPN Excellent Spoken English Required Candidate profile Excellent Spoken English 3-5 Years in Desktop Support & System Admin Exp Permanent WFH No Career Gaps ** Must have laptop & Wi-fi Night Shift Graduate WApp: 888-464-3032 Call: 022-4614-1600

SYSTEM ADMIN : Core Responsibilities System Configuration & Maintenance Manage provisioning and lifecycle of virtual machines and bare-metal servers, including EC2 instances or equivalents across cloud environments. Ensure proper OS-level configuration, naming conventions, and baseline hardening for new systems. Conduct routine and emergency operating system patching, coordinating with change windows, documenting updates, and validating system stability post-patch. Maintain and control user account provisioning, deactivation, and permission assignments, ensuring adherence to the principle of least privilege and tracking use of elevated (sudo/root) access. Apply and audit OS-level configurations such as kernel tuning, firewall rules, DNS resolution settings, and package dependencies. Monitoring & System Health Management Continuously monitor disk usage, CPU, memory, running processes, and service uptime using system monitoring agents or native tools (e.g., top, df, uptime, journalctl). Investigate and resolve performance anomalies or service degradation issues, escalating to platform or application teams as necessary. Schedule and verify full and incremental OS-level backups, ensuring backup logs, timestamps, and recovery procedures are documented and tested. Reliability & Recovery Support Plan and execute failover and recovery tests for system-level infrastructure layers (e.g., clustered services, replicated file systems), in collaboration with L3 teams. Maintain runbooks for system restoration, service reboots, and rollback procedures to ensure quick recovery during unplanned events. Support maintenance windows and production cutovers, providing OS-level readiness checks, validation steps, and post-event logs. DeliverablesPatch & Change Documentation Patch logs and change control records, including update versions, change tickets, approval references, and post-patch verification results. System Health & Performance Reports System health summaries highlighting disk usage trends, high-load instances, service restarts, and anomaly flags from monitoring dashboards. Access & Audit Logs User access and session logs, with focus on privileged account usage and login anomalies. Sudo command audit reports, capturing all administrative actions executed under elevated privileges with timestamps and user mappings. INTERESTED CANDIDATE PLEASE SHARE YOUR UPDATED RESUME ON netra.chaubal@bootlabstech.com

Senior Azure Administrator Req number: R5481 Employment type: Full time Worksite flexibility: Remote Who we are CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary We are looking for a motivated Senior Azure Admin ready to take us to the next level! If you have strong knowledge of Azure services including VMs, Azure Functions, Azure SQL, Azure Active Directory, and Azure Networking and are looking for your next career move, apply now. Job Description We are looking for a Senior Azure Admin to Deploy, manage, and support scalable, highly available, and fault-tolerant systems on Azure. This position will be Contract and remote. What You’ll Do Deploy, manage, and support scalable, highly available, and fault-tolerant systems on Azure Monitor system performance, configure alerts, and take preventive or corrective action as needed Implement and maintain cloud security measures to protect data and manage access controls Automate repetitive tasks for system provisioning, configuration, and maintenance Collaborate with development teams to deploy and manage CI/CD pipelines Administer Azure subscriptions, configure Azure Active Directory, and manage resource groups Optimize resource utilization and cost management through effective scaling and purchasing strategies Assist with data migration to Azure cloud services and ensure data integrity during the process Provide technical support and training to team members and stakeholders on Azure-related initiatives. What You'll Need Required: Detail-oriented individual who is experienced in Azure services and cloud architecture Strong background in system administration, cloud-based technologies, and a solid understanding of network and security protocols Proven experience as an Azure Administrator, Cloud Systems Administrator, or a similar role Strong knowledge of Azure services including VMs, Azure Functions, Azure SQL, Azure Active Directory, and Azure Networking Familiarity with operating systems, virtualization, cloud infrastructure, network management, and software development practices Azure certifications such as Azure Administrator Associate or Azure Solutions Architect Expert Experience with PowerShell scripting and automation tool Physical Demands Ability to safely and successfully perform the essential job functions Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor Reasonable accommodation statement If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 – 8111.

As a Customer Service Request Owner, you ensure the delivery of robust, downtime optimized, and highly automated lifecycle management activities within ECS. You will take end to end ownership of customer service request fulfillment in the Netweaver area considering accelerated growth (RISE with SAP). Focus of your activities will be to increasing service excellence along with stabilization improvements to help Operations to reduce manual efforts and cost (lower TCO) and deliver faster services to our customers meeting their needs and expectations. Following activities are part of the role as CSRO in the Netweaver Area: Optimize and stabilize the delivery of customer service requests in time, cost and quality in a pro-active way leveraging analytical tools and capabilities Structure and coordinate activities, action plans including requirements engineering, prioritization, and create aligned timelines for deliverables Drive issue resolution together with the team and utilizing the expert network Manage relationship between different stakeholder groups inside and outside ECS Delivery Create and align test plans, support and perform testing/validation and roll-out activities Support technology-related projects in complex environment What you'll bring: Total 12+ experience, Relevant 10-13 years of SAP Technical Administration with SAP BASIS skills and should have knowledge & experience on Administration, monitoring and Operations of SAP solutions. Professional experience in Cloud infrastructure, system administration or as a technical consultant in SAP cloud implementation & migration projects Strong SAP BASIS and system operations know-how, ideally in multi-cloud environment. Best practices experience in an SAP application / technology / solution (NetWeaver) Sound hands-on knowledge of BASIS activities like System Installations, Client Administration, System Refresh/Copy, and application update/upgrades. Professional experience in Cloud infrastructure, system administration or as a technical consultant in SAP cloud implementation & migration projects. Knowledge in design and structuring of integrated E2E Lifecycle Management Procedures. Good knowledge on OS, Database & Infrastructure (AWS,Azure,GCP) would be an added advantage. Knowledge of SAP RISE or ECS experience is advantageous. Strong analytical and problem-solving skills Willingness and experience working in international teams.Ideally familiar with trending technologies and tools Meet your team: SAP Enterprise Cloud Services (ECS) is SAP s private cloud managed services provider demonstrating accelerated growth & enabling customers start their journey with cloud. We are searching for motivated, skilled, and value-oriented technical project leads taking over responsibility as Customer Service Request Owner with focus on driving service request improvements, technical projects to optimize service execution quality via standardization and automation to strengthen our ECS Delivery Productization team.

We are seeking an accomplished Chef Cookbook Developer to develop and implement complex automation. The ideal candidate will have hands-on experience in configuration management, infrastructure as code-IaC, and a CI/CD pipeline. The professional will be entrusted with the design, management, and maintenance of Chef cookbooks that will automate the deployment and configuration of infrastructure in various environments. Key Responsibilities: Develop and Maintain Chef Cookbooks: Design, maintain, and optimize Chef cookbooks and recipes to automate deployment, configuration, and management of infrastructure and applications. Complex Automation Solutions: Plan and implement complex automation solutions for streamlining infrastructure provisioning, application deployments, and environment configurations. Collaboration: Liaise with DevOps engineers and developers and other stakeholders to comprehend their automation requirements and deliver scalable and reliable solutions. CI/CD Integration: Integrate Chef cookbooks into the CI/CD pipelines to achievecontinuous integration and delivery of changes in infrastructure. Infrastructure as Code: On Chef, design, implement, and manage infrastructure as code-namely, consistent, repeatable, and scalable across multi-environments. Testing and Validation: Develop automated tests of Chef cookbooks on tools like Test Kitchen, InSpec, or similar, to ensure high-quality and reliable code. Documentation: Create documentation of Chef cookbooks, recipes, and other associated automation processes and maintain records of these. Performance Optimization: Continuously monitor and optimize the performance of Chef cookbooks and the automation process. Troubleshooting and Support: This will involve providing technical support and troubleshooting capabilities in regards to Chef cookbooks and infrastructure automation. Qualifications: More than 3 years of DevOps or System Administration experience with strong exposure to automation and configuration management. Proven experience in developing and maintaining Chef cookbooks and recipes. Experience with Continuous Integration and Continuous Deployment pipelines and integrating Chef with tools such as Jenkins or similar. Technical Skills: Strong proficiency in Chef, Ruby, and other scripting languages such as Python and Bash. Hands-on cloud experience with AWS, Azure, and GCP to automate infrastructure on these platforms. Familiarity with Git version control or similar and collaborative platforms such as bitbucket, GitHub etc Working experience with IaC (Infrastructure as Code) tools and practices. Strong knowledge of general principles of networking and system administration. Preferred Qualifications: Chef certification or equivalent DevOps/automation certifications Familiarity with other configuration management software such as Puppet, Ansible, etc Familiarity with monitoring and logging tools: ELK stack, Splunk, Prometheus. Agile methodologies and tools such as Jira, Confluence, etc

Installing, configuring, and troubleshooting of all Windows and mac OS. Securing the network by installing troubleshooting Antivirus related issues regularly updating the Antivirus Configuring and Troubleshooting Local Network Printers. Resolving hardware related issues in printers and other peripherals. Providing the admin rights, Remote desktop access, file and folder access to the users as per the request. Trouble shooting all end-to-end technical problems through the remote tools. Monitoring the compliance status of all the desktops/servers in terms of patch/DATstatus. Troubleshooting issues on Office365 and escalate to proper team Identifying and solving issues on Microsoft products (EXCEL, POWEPOINT, WORD, TEAMS) Troubleshooting issues on Citrix connections, Client VPN. Add devices to AzureAD, create, deploy and managing Intune MDM. Create, deploy, manage the app protection policies, device configuration policies from Intune endpoint manager. Create and manage security firewall, Switches, and ILL. Manage and update McAfee web controls and firewall rules. Maintain and monitor CCTV camera, Access control eSSL. Identify the causes of networking problems, using diagnostic testing software and equipment. Resolve IT tickets regarding computer software, hardware, and application issues on time. Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. Install and perform minor repairs to hardware, software, or peripheral equipment. Requirements Good Experience in System administration Technical Support Experience Experience in ITIL process Experience in RIM (Remote Infrastructure Mgmt.) Good knowledge in Virtualization and cloud concepts with VMware and/or Open stack Excellent communication skills

We are seeking a highly skilled Network and Security Specialist with a strong foundation in network infrastructure, performance optimization, and security management. The candidate will be responsible for configuring, maintaining, and securing enterprise-level networks to ensure optimal uptime, reliability, and compliance. Roles and Responsibilities Configure and implement network devices such as Routers, L2 & L3 Switches, and routing protocols. Install, configure, and maintain UTM devices and other security appliances. Perform security assessments of network and web applications. Ensure network uptime, performance monitoring, and security. Manage and monitor routing and switching across MPLS, LL, wireless, and broadband links. Administer and maintain firewalls, multi-factor authentication, IPS, VPNs, and encryption technologies. Conduct regular security audits and ensure compliance with audit norms. Troubleshoot and upgrade network infrastructure, including routers and switches. Oversee Link Performance Management at data centers. Participate in Problem and Change Management processes for network operations. Work closely with bandwidth providers, external vendors, and IT service partners. Ensure SLA compliance and maintain strong documentation of network systems. Perform continuous technology watch and stay updated with emerging network solutions. Desired Skills/Background B.E./B.Tech/MCA/M.Sc. with a minimum of 5 years of experience in Networking and System Administration. CCNP or equivalent industry-recognized certifications. Proficiency in network management, high availability (HA), failover setups, and routing & switching. Hands-on experience in MPLS, Leased Lines (LL), and VPN setup. In-depth knowledge of Fortinet Next Gen Firewalls and other advanced security appliances. Familiarity with protocols such as TCP/IP, DNS, DHCP, HTTP, FTP, SSL/IPSec, VPN. Strong analytical and troubleshooting skills. Experience in network virtualization and performance analysis. Solid understanding of security devices, threat management, and content filtering. Excellent communication skills and the ability to work with cross-functional teams

We are looking for a skilled System & Network Administrator with strong technical knowledge in managing IT infrastructure, including network devices, storage systems, and virtualization environments. The role demands proficiency in installation, configuration, troubleshooting, and performance monitoring of enterprise-grade IT systems to ensure uninterrupted services. Roles and Responsibilities Install and configure networking devices, servers, storage systems, firewalls, and other data center equipment. Troubleshoot system and network-related issues to maintain uptime and performance. Manage and monitor endpoints using various data center tools such as NMS, EMS, BMS, and ticketing systems. Configure and maintain various storage solutions including DAS, NAS, and SAN. Perform manual backups and utilize backup software to manage data from servers and storage devices. Conduct regular technological reviews for improvements in storage, backup, and database environments. Support virtualization environments and ensure smooth operation of core IT infrastructure. Desired Skills/Background B.E./B.Tech/MCA/M.Sc./Diploma in a relevant field. Minimum 3 years of experience in System Administration and Networking. Relevant OEM certifications (preferred). Strong expertise in Network, Storage & Virtualization Administration. Working knowledge of database systems such as MSSQL, Postgres, MySQL, MongoDB, and Oracle. Proficient with data center hardware such as firewalls, L2/L3 switches, routers, servers, and storage systems. Familiarity with various backup solutions and tools for enterprise environments. Excellent verbal and written communication skills. Ability to work independently and collaboratively in a high-pressure environment.

Grow with us About this opportunity: Ericsson is seeking a dedicated and skilled CI/CD Engineer to drive developments and maintain our CI/CD (Continuous Integration and Continuous Delivery) toolkits. This role serves a critical function, enabling our product and engineering teams to effectively operate within a CI/CD pipeline. Your role will also involve supporting teams in the deployment and utilization of the CI/CD toolchain. Familiarity with Agile methodology and principles is vital in this role to foster a productive and efficient work environment. What you will do: - Develop and fine-tune CI/CD toolkits for use by our product and engineering teams. - Build and manage products/services within the CI/CD pipeline, tailored to user needs and our target architecture. - Craft multistage YAML pipelines for the build and deploy process, ensuring a consistent and repeatable procedure. - Guide and implement branching and merging strategies for concurrent development. - Leverage tools like Terraform for automating infrastructure provisioning. - Contribute to the refinement of our DevOps processes while exploring new technologies to spur innovation and boost development productivity. - Document configurations to foster self-service capabilities among teams. - Actively participate in CI/CD Communities of Practice/Interest and continuously learn on the job and experiment with new technology. - Support onboarding of new team members by sharing knowledge and providing necessary guidance. The skills you bring: A developer must have required competence as outlined in sequence of importance (from top to bottom): 1. Ansible automation - Robust understanding of the framework - Fundamental experience to structure automation code - Building own collections and roles with inter-dependencies - Writing plugins (inventory, action, lookup,etc.) and modules 2. Python development - Writing scripts and class libraries for system administration and data processing - Interact with REST-APIs - Handling embedded documentation - JSON, YAML, Jinja2, RegExp 3. Working Linux/Unix platform experience (preferred Rocky / Red Hat Linux) - command shell - ssh config - managing files and configs - SELinux - Firewalld - Logging - Troubleshooting - Installation package build and management 4. Git and Gitlab - Good working knowledge in using git as SCM in the day-to-day business - Experience with Gitlab (alternatively Github) regarding code handling and CI pipelines 5. Terraform / Kubernetes - Hands on experience working with and implementing Terraform and Kubernetes will be added advantage

Key Responsibilities: Provide 24/7 support for production systems and applications, ensuring their optimal performance and availability. Monitor system performance and respond to incidents promptly, following established procedures for resolution. Perform routine maintenance tasks, including backups, patching, and updates. Collaborate with senior team members to deploy new releases and updates, ensuring minimal disruption. Troubleshoot and resolve issues related to application performance, database connectivity, and server configurations. Document support activities, incidents, and resolutions in the ticketing system. Participate in shift rotations, ensuring continuous support coverage. Implement and maintain automation scripts for routine tasks using Python Scripting and Shell Scripting. Administer and support web applications developed using JavaScript and Node/NPM. Shift: Rotational Shifts (24/7 Support) Technical Skills: Programming : Java, JavaScript, Node/NPM, Python Scripting, Shell Scripting Operation Experience : Admin/support, HA Proxy, Productions operations, webapp development Database : MySQL, PostgreSQL, Oracle DevOps Tools : DevOps, Jenkins, Docker, Kubernetes, Terraform, NGINX, JFrog, Chef, Productions operations Operating Systems : Linux/Unix Cloud Experience : Experience with cloud platforms (Azure, AWS, GCP) is an advantage Qualifications: Bachelors degree in Computer Science, Information Technology, or a related field. 2-4 years of experience in operations support, system administration, or a similar role. Familiarity with DevOps principles and practices. Basic knowledge of database management and administration (MySQL, PostgreSQL, Oracle). Proficiency in programming and scripting languages (Java, JavaScript, Python, Shell). Hands-on experience with cloud platforms (Azure, AWS, GCP) is a plus. Familiarity with CI/CD tools (Jenkins) and containerization technologies (Docker, Kubernetes) is an advantage. Strong problem-solving skills and the ability to work under pressure. Good communication and teamwork skills. Willingness to work in a rotational shift environment, including nights and weekends. Preferred Qualifications: Experience with web application development and support. Basic knowledge of production operations best practices. Previous experience in a 24/7 support environment. Benefits: Competitive salary and benefits package. Opportunities for professional development and growth. Collaborative and inclusive work environment. Health and wellness programs. #SoftwareEngineering Location: IND:AP:Hyderabad / Argus Bldg 4f & 5f, Sattva, Knowledge City- Adm: Argus Building, Sattva, Knowledge City Job ID R-70212 Date posted 06/05/2025

About this opportunity: Ericsson is looking for a diligent and competent Domain Support Specialist. As a member of our Automated Operations team, you will play a crucial role in managing and executing maintenance activities, providing technical support, and coordinating daily operational tasks. This role centers on ensuring that our services and resources are efficiently activated, configured, and tested. If you are eager to work in an interactive environment and dedicated to guaranteeing the availability and performance of services for our customers, this might be the ideal role for you. What you will do: - Act as the escalation point with 24/7 coverage in Automated Operations for technical expertise needs. - Constantly monitor ticket queues to ensure timely responses and proactive detection of possible failures. - Participate in routine maintenance activities, conduct change impact analysis, and contribute to performance KPI reporting. - Provide 24x7 incident management support, initiating necessary escalations and conducting incident resolution. - Perform system administration tasks, maintain databases, and manage user access. - Execute change introduction activities, perform service request fulfilment, and handle standard changes. - Undertake proactive problem identification, investigate and diagnose issues, and propose solutions. - Drive customer experience improvement initiatives and provide full support during problem management investigations. The skills you bring: - Ericsson Operations Engine - Mode Of Operations. - 5G MS Operations Readiness. - Knowledge Sharing and Collaboration Skills. - Problem management. - Business Continuity Management. - Ericsson Customer Experience Assurance (CEA) Competence. - Incident management. - Business Understanding. - Ericsson Customer Assurance Competence. - MS TOP. - Customer Experience Improvement. - Service Request Fulfilment (OMS). - Customer Complaint Resolution. - System Administration. - RAN Configuration Knowledge.

Description: ACCOUNTABILITIES Provides full design, planning, configuration, documentation, deployment and top-level support ownership of storage infrastructure technologies. Identifies design requirements and makes recommendations for capacity planning, performance optimization and future direction. Designs storage solutions per business requirements. This includes performing storage workload modeling for sizing, optimization and troubleshooting. Researches and compares system/OS features and works with vendors on system sizing for specific applications. Understands storage virtualization, data rationalization, workload automation, storage provisioning, Disaster Recovery and SAN Fabric management. Troubleshoots storage-related reliability, availability, and performance issues. Collaborates on and implements architecture recommendations to application integration, system administration, problem management, preventive maintenance, performance tuning. Identifies and eliminates performance bottlenecks and makes performance-related recommendations (hardware, software, configuration). Leads or participates in the software development lifecycle, which includes research, new development, modification, security, correction of errors, reuse, re-engineering and maintenance of software products. Manages or utilizes software that is built and implemented as a product, using best-in-class development process/lifecycle management (ex: Agile, Waterfall). Gathers business requirements and participates in product definition and feature prioritization, including customer usability studies. Performs competitive analysis for features at a product level scope. Leads the testing and fixing of new or enhanced products. Creates technical documentation of software products/solutions. Assists with the development and review of end user and technical end user documentation. Drives idea generation for new software products, or for the next version of an existing product. Protects Intellectual property by working appropriate legal elements (ex: procurement, patents, open source). Responsible for the delivery of products within budget, schedule and quality guidelines. Works with the team to develop, maintain, and communicate current development schedules, timelines and development status. Makes changes to system software to correct errors in the original implementation and creates extensions to existing programs to add new features or performance improvements. Designs and develops major functional or performance enhancements for existing products, or produces new software products or tools. Reviews requirements, specifications and designs to assure product quality; develops and implements plans and tests for product quality or performance assurance. RESPONSIBILITIES Participates in the preparation, review and analysis of software/storage requirements and specifications Prepares written specifications from verbal requirements for tasks of mid-level complexity Prepares design, functional, technical and/or user documentation, as needed Uses defined software lifecycle methodologies Reviews and implements test strategies for software products Follows source code and file revision control for projects Clearly communicates project issues and status Accurately logs project schedule, defect, and other data Analyzes and prepares trend reports on quality metrics Participates in improving product quality through process and procedure improvements Description Comments Additional Details Description Comments : AI/ML EngineerLocation: Bangalore/ HyderabadExperience: 3+ YearsKey Responsibilities:Design, develop, and implement advanced AI models and algorithms to enhance predictive analytics capabilities for the Sales CRM (SFDC) platform.Collaborate closely with product managers and software engineers to integrate AI-driven solutions seamlessly.Build models to predict trends from SFDC data, develop algorithms to group and analyze data segments, and enhance model performance.Optimize machine learning models for scalability, performance, and accuracy in production environments.Conduct research to innovate and improve predictive and generative AI capabilities within the Sales CRM (SFDC).Create technical documentation, including design specifications and deployment guides.Required Skills:Proficiency in Python and basic knowledge of Salesforce.Experience with predictive modeling (forecasting, clustering, etc.), data analysis, and feature engineering.Strong problem-solving skills and the ability to work in a collaborative environment.Preferred Qualifications:Familiarity with the generative AI models and Sales CRM (SFDC) platform.Hands-on experience in predictive maintenance or anomaly detection.Strong communication skills and the ability to present findings to stakeholders. Not to Exceed Rate : (No Value)

Grow with us About this opportunity: Ericsson is seeking a dedicated and skilled CI/CD Engineer to drive developments and maintain our CI/CD (Continuous Integration and Continuous Delivery) toolkits. This role serves a critical function, enabling our product and engineering teams to effectively operate within a CI/CD pipeline. Your role will also involve supporting teams in the deployment and utilization of the CI/CD toolchain. Familiarity with Agile methodology and principles is vital in this role to foster a productive and efficient work environment. What you will do: - Develop and fine-tune CI/CD toolkits for use by our product and engineering teams. - Build and manage products/services within the CI/CD pipeline, tailored to user needs and our target architecture. - Craft multistage YAML pipelines for the build and deploy process, ensuring a consistent and repeatable procedure. - Guide and implement branching and merging strategies for concurrent development. - Leverage tools like Terraform for automating infrastructure provisioning. - Contribute to the refinement of our DevOps processes while exploring new technologies to spur innovation and boost development productivity. - Document configurations to foster self-service capabilities among teams. - Actively participate in CI/CD Communities of Practice/Interest and continuously learn on the job and experiment with new technology. - Support onboarding of new team members by sharing knowledge and providing necessary guidance. The skills you bring: A developer must have required competence as outlined in sequence of importance (from top to bottom): 1. Ansible automation - Robust understanding of the framework - Fundamental experience to structure automation code - Building own collections and roles with inter-dependencies - Writing plugins (inventory, action, lookup,etc.) and modules 2. Python development - Writing scripts and class libraries for system administration and data processing - Interact with REST-APIs - Handling embedded documentation - JSON, YAML, Jinja2, RegExp 3. Working Linux/Unix platform experience (preferred Rocky / Red Hat Linux) - command shell - ssh config - managing files and configs - SELinux - Firewalld - Logging - Troubleshooting - Installation package build and management 4. Git and Gitlab - Good working knowledge in using git as SCM in the day-to-day business - Experience with Gitlab (alternatively Github) regarding code handling and CI pipelines 5. Terraform / Kubernetes - Hands on experience working with and implementing Terraform and Kubernetes will be added advantage Why join Ericsson? What happens once you apply? We are committed to providing reasonable accommodations to all individuals participating in the application and interview process. If you need assistance or to request an accommodation due to a disability please reach out to Contact us We are proud to announce Ericsson India is ranked 19th among all 50 countries and is once again officially Great Place to Work Certified in 2024. Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work Institute for assessment, benchmarking and planning actions to strengthen their workplace culture and this Certification acknowledges our employees value their employee experience and our workplace culture. Primary country and city: India (IN) || Bangalore Req ID: 767916

What you get to do in this role: Maintain existing automation test frameworks Collect and report quality metrics from test execution Work with developers to design specific testing strategies for features being developed and automate them Create comprehensive test plans; execute and automate them Support engineering organizations in troubleshooting or addressing issues with applications and dev/test environments To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools,