Req ID: 324406 We are currently seeking a Systems Integration Advisor to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Position Summary: Performs IT functions such as design, analysis, evaluation, testing, installation, acquisition, modification and support of operating systems, database, or software. Plans, conducts, and directs the analysis of business problems to be solved with troubleshooting and automated systems. This position operates with minimal direction and requires a professional who can take ownership over their work. This position is in support of the Core Services team in Corporate IT at Enlyte. Core Services includes the management of Active Directory, Microsoft Azure, Exchange O365, DNS, Microsoft Teams, SharePoint, OneDrive, and Identity and Access Management for corporate colleagues and contractors. Must Have skills 1) Must have experience on Windows Active Directory 2) Must have work experience on collpasing domains 3) Must have experience of scheduled/ regular maintainence and Patching 4) Must have exposure AD auditing 5) Work Epxerience with SSSD integration skills 6) Progressive experience with MS Windows uptill Windows 2019, 2022 exposure preferred 7) Migration of AD from OnPrem to Cloud (Azure/ AWS) 8) Work Experience with ADMT tool and good to have with Quest Migration tool Required Experience: 5-8 years of experience with Active Directory administration 5-8 years of experience with Domain Name Service (DNS), including zone management 5-8 years of experience with Windows PowerShell, with ability to develop scripts as needed 5-8 years of experience with Microsoft Azure AD (now Entra ID) 5-8 years of experience with Microsoft Exchange and Exchange O365 5-8 years of experience with Mergers & Acquisitions involving Active Directory and Azure 5-8 years of experience working in GxP or other regulated environments 5-8 years of experience with documentation for systems management 1-3 years of experience with SharePoint for O365, Teams, and OneDrive administration 1-3 years of experience with Identity and Access Management, and Identity Governance 1-3 years of experience with Amazon Web Services (AWS) IAM a plus Required Education: Associates Degree in Computer Science or equivalent. Bachelor"™s degree a plus. Associated certificates in the above technologies a plus Primary: Windows Server 2008 - 2022 (10 years) Active Directory (10 years) DNS (6 years+) Linux Server (4 years+) PowerShell (2 years+) Microsoft Azure (2 years+) ADMT (2 years+) Good To have skills Quest Migration Tools AWS Cloud Route 53 Crowdstrike Netwrix

Req ID: 321951 We are currently seeking a Helpdesk Senior Associate to join our team in Bangalore, Karntaka (IN-KA), India (IN). At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company"™s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. NTT DATA, Inc. currently seeks a "Helpdesk Senior Associate" to join our team in "Bangalore".

Req ID: 326448 We are currently seeking a C

Req ID: 304906 We are currently seeking a Firewall-Palo Alto - Network Security Specialist Advisor to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). The Network Security Senior Specialist Advisor would work on Requests, Changes, Incidents and Problem records to support our customers"™ network security environment. Implement Network Security solutions and provide operational support in a customer environment. Support Palo Alto, Prisma SASE solution, F5, AWS networking and R&S. Will provide technical escalation to L2 support engineers. Provide On-call support for high severity incidents in a 24x7 environment. Detect security issues, create customer tickets, and manage problems until closure. Ensure that Service Level Agreements and operational standards are met. Perform system maintenance, checkups and maintain current documentation. Provide resolution plans for device issues. Propose service, process, and technical improvements to management. Experience and at least 7 years Network Security administration experience. Excellent Time Management skills required to properly manage operations duties and other task that will assist in the optimization of the firewall team. Working with internal tools to complete configuration backup/restore as well as monitoring and reporting. Responsibilities included assisting in Daily Steady State operations in request and change management as well as weekly on-call rotation support. Complete Weekly/Monthly Health Status checks across all support network security platforms. Working with multiple customers support environment to complete upgrades, patches, overall operational support. Assist in conducting rule set reviews to improve overall security footprint for our customers. Provide operational support of the Network & Security environments. Detect security issues, create customer tickets and manage problems until closure. Ensure that Service Level Agreements and operational standards are met. Perform system maintenance, checkups and maintain current documentation. Provide resolution plans for device issues. Propose service, process and technical improvements to management.

Req ID: 316819 We are currently seeking a Field Tech Senior Specialist - 360 IT support to join our team in Hyderabad, Telangana (IN-TG), India (IN). Position Overview What is the nature of the position and its services provided to the client 360 IT Support APP and hardware Asset Management Conference room and technologies support Mobility device support Ad hoc project support Client"™s Business Problem to Solve (Role Importance and Details) What are the key client solutions this position provides 1. Hardware leasing and lifecycle 2. Turnkey IT support solutions 3. Mobile device management and support 4. Conference device management and support General Duties and Tasks (Basic Required Qualifications) What specifically will this person be doing 1. L2 Onsite IT support presence covering Multiple technologies and solutions 2. Asset Management and managing device lifecycle including disposal and return to vendor 3. Liaise and work closely with client to ensure BAU needs are met 4. Ticket Management to ensure SLA and NPS requirements are achieved 5. Asset and mobile devices refresh 6. Conference room support including devices and technologies

Req ID: 316904 We are currently seeking a Senior Dev Sec Ops Engineer - Remote to join our team in Chennai, Tamil Ndu (IN-TN), India (IN). Senior Dev Sec Ops Engineer "“ Remote How You"™ll Help Us: "‹ A Senior Platform Engineer is first and foremost a software developer who specializes in the domain of the processes and resources necessary to enable the development, build, test, deploy, and release of changes to enterprise applications delivered to market while ensuring this occurs as frequently as needed, with the least amount of error possible, and the maximum uptime. Our product, a dynamic virtual platform and its resources include an automated software factory, its logistics and utilities, a digital showroom, and consumer feedback loops. Our customers encompass the entire IT organization including ourselves."‹ How We Will Help You: "‹ By joining this highly selective elite group of industry thought leaders and experts at the leading edge, redefining the boundaries of what was conventionally thought possible, you will gain the opportunity to break through plateaus and accelerate your technical and leadership acumen to new heights. Expectations for excellence and pace set by your peers are high, but rest assured any lead or peer will jump in the mud alongside you to help you succeed, grow, and catch you when you falter."‹ Once You Are Here, You Will: "‹ Quickly be steeped in a suite of custom accelerators which include:"‹ Continuously tested & delivered Infrastructure, Pipeline, and Policy as Code"‹ Extensible automation & dependency management code frameworks"‹ Development of event driven functions, APIs, backend services, Command Language Interfaces, and Self-Service Developer Portals."‹ We eat our own dog food; all your work will be covered with unit, security, governance, and functional testing utilizing appropriate frameworks."‹ Armed with these accelerators you will be among the first on the ground to customize and deploy the delivery platform that will enable the application developers that follow us to rapidly create, demonstrate, and deliver value sprint over sprint for much of the Global Fortune 500. Basic Qualifications: 1+ years coding in either Python Typescript, or Golang 1+ years scripting experience in bash or powershell 4+ years of networking experience (security, DNS, VPN, Cloud, load balancing) 4+ years of systems administration experience with at least one operating system (Linux or Windows) 1+ years of experience with one of the following public cloud platforms (AWS, Azure, or GCP) 1+ years of Azure DevOps Management 1+ years managing, maintaining, or working with SonarQube, Desired Experience & Skills: 3+ years of CI/CD experience 1+ years of serverless or container-based architecture experience 1+ years of Infrastructure as code (IAC) experience 3+ years of Azure DevOps Management 3+ years managing, maintaining, or working with SonarQube, JFrog, Jenkins Can autonomously contribute to cloud and application orchestration code and actively involved in peer reviews Can deploy and manage the common tools we use (Jenkins, monitoring, logging, SCM, etc.) from code Advance networking (tcpdump, network flow security analysis, can collect and understand metric between microservices) Some sense of advance authentication technologies (federated auth, SSO) Have a curious mindset with the ability to identify and resolve issues from start to end Please note Shift Timing Requirement1:30pm IST -10:30 pm IST

Req ID: 322933 We are currently seeking a Windows Admin to join our team in Chennai, Tamil Ndu (IN-TN), India (IN). Key Responsibilities Provide guidance and direction in area of infrastructure technology specialization to support platforms and sectors Apply the discipline of engineering to deliver critical platform application support and optimize platform/sector functionality Fully understand, support, and define platform and areas supported to minimize risks and impact to customers, Review issues and escalations, as well as resolve production problems, ensuring that status and technical matters are reported to management in a timely manner Utilize skillset to provide support, troubleshooting and performance-tuning within technical domain Support the creation and implementation of system improvements that will improve performance of application and reliability while maintaining controls Core Role Competencies Technical Knowledge: Applies in-depth/comprehensive knowledge of specialty area (s)/subject domain to assume responsibility for large, complex system(s) / initiatives. Team Collaboration: Experienced in collaborating with a diverse team to accomplish a difficult task and/or handle a high-stakes business issue/s. Establishes organization support for team (positive relationships with leaders, sponsors, and partners) Risk Management: Examines and defines factors that could adversely affect task completion, delivery, or achievement of customer satisfaction. Evaluates controls to help mitigate negative outcomes through prevention, detection, and correction. Identifies the risks of negative outcomes, including inadvertent error or fraud. Ensures ongoing compliance with regulatory requirements. Processes/Procedures: Ensures processes and procedures are in place for self and others to use. Seeks ways to improve existing processes, adjusting, or recommending reengineering improvements. Managing Innovation Identifies assumptions and sees alternative ways to view or define problems. Is not constrained by thoughts or approaches of others. Views situations from multiple perspectives; brainstorms multiple approaches and solutions and can take a creative idea and put it into practice. Effective Communication Leads communications on major change / initiative. Evidence of careful planning of the strategic messages, writing of presentation/report, consideration of challenging messages that need to be conveyed, and execution of that plan to achieve desired outcome. Keeps audience engaged and frames message in line with audience experience, background, and expectation. Skills / Experience Levels Candidate should have multiple years of experience in your area of infrastructure technology specialization to support Applications hosted on Windows. Strong communication skills with the ability to articulate clearly in high stress situations Work independently and are self-directed to work with application teams. 5+ years of experience and have skills and proficiency with Windows server. Application knowledge on MS Office Tools, including SharePoint, Teams, Excel, etc. At least the last 3 releases of Windows Server. TCP/IP, Routing Principles, Firewall Rules, DNS, troubleshooting packet loss/latency issues. Active Directory, SRV Records, and Windows Authentication Process MS Vital Signs, System Performance Counters, and analyzing resource exhaustion PowerShell and the ability to create scripts or execute commands remotely against one or more servers. Windows Clusters and high availability solutions Remote Storage (SAN, NAS, MPIO, SCALEIO, Veritas Volume Manager) HP Hardware, Driver/Firmware Updates, Diagnostics VMWare or other virtualization platforms ServiceNow or similar service management system. JIRA or similar project management platform.

Req ID: 324876 We are currently seeking a Senior Platform Engineer to join our team in Bangalore, Karntaka (IN-KA), India (IN). Once You Are Here, You Will: "‹ Quickly be steeped in a suite of custom accelerators which include:"‹ Continuously tested & delivered Infrastructure, Pipeline, and Policy as Code"‹ Extensible automation & dependency management code frameworks"‹ Development of event driven functions, APIs, backend services, Command Language Interfaces, and Self-Service Developer Portals."‹ We eat our own dog food; all your work will be covered with unit, security, governance, and functional testing utilizing appropriate frameworks."‹ Armed with these accelerators you will be among the first on the ground to customize and deploy the delivery platform that will enable the application developers that follow us to rapidly create, demonstrate, and deliver value sprint over sprint for much of the Global Fortune 500."‹ Basic Qualifications 1+ years coding in either Python, Typescript, or Golang 1+ years scripting experience in bash or powershell 4+ years of networking experience (security, DNS, VPN, Cloud, load balancing) 4+ years of systems administration experience with at least one operating system (Linux or Windows) 1+ years of experience with one of the following public cloud platforms (AWS, Azure, or GCP) DevOps Role Responsibilities Core Competencies Infrastructure as Code (IaC) Expertise Proficient in creating and managing infrastructure through code using Terraform. Develop and maintain scripts for deploying and configuring resources consistently across various environments. Containerization and Orchestration Implementation and management of Kubernetes clusters for orchestrating containerized applications and Docker. Familiarity with Azure Kubernetes Service (AKS) for scalable application deployment and Azure Container Registry(ACR) to handle Docker images for the services. Azure Services Proficiency Utilize Azure services, including Azure Container Registry (ACR), PostgreSQL Database, and Application Configuration for comprehensive application solutions. Experience in integrating Azure DevOps (ADO) for streamlined development processes. CI/CD Automation Set up and manage automated workflows for branch creation and continuous integration/continuous deployment (CI/CD) using Azure Pipelines. Ensure secure service and application deployments through best practices in automation. Application Onboarding Design and automate the onboarding process for applications, ensuring compliance with organizational standards. Collaborate with developers to facilitate smooth transitions of applications into production environments. Database Deployment Automation Architect and implement solutions for automated database deployments, ensuring data integrity and consistency. Monitoring and Reporting Automation Develop automated scripts and tools for real-time reporting and monitoring of applications to ensure performance and availability. Self-Service Capability Development Build self-service solutions that empower teams to manage their workflows while ensuring compliance with governance policies. Cloud Technology Expertise Lead the onboarding of applications and services in cloud environments, specializing in one of the followingGoogle Cloud Platform (GCP), Azure, or AWS. Release Engineering Leadership Oversee and lead release engineering activities, ensuring that code releases are delivered smoothly and efficiently. Enterprise Program Leadership

Req ID: 314937 We are currently seeking a Systems Integration Senior Analyst to join our team in Hyderabad, Andhra Pradesh (IN-AP), India (IN). Your Role As a member of the Security Technology Operations (STO) team , the Lv1 Security Technology Analyst will work with a global security toolkit, focusing on Solarwinds, NDR (Gigamon and Extrahop) Flexera and SAS (Safeguard Authentication Services formally known as QAS). The role will be primarily incident and service request focused while working with the more senior team members on various projects and initiatives. Key Responsibilities Excellent incident and request handling Help attain and then maintain SLAs and KPIs Ensure system/application alerts are acknowledged and actioned Escalate issues to STO management and leadership as needed Support patching, upgrades, and configuration changes Assist in managing high-priority incidents and requests related to file transfers Ensure compliance with audit controls and evidence requirements Experience Basic understanding of networking concepts and protocols, including TCP/IP, DNS and firewalls Windows and Linux basic admin Level 1 1-3 years of experience in a security operations role Confidence in troubleshooting Good communication skills

Senior Cloud Engineer "¢ Engineering, automating, and orchestrating system provisioning and maintenance processes using modern cloud tools and technologies "¢ Designing and building technical solutions on Cloud "¢ Planning, designing and developing cloud-based solutions "¢ Understanding the needs for new initiatives to build scalable, distributed and high-performance computing cloud-based platform solutions on AWS, Google, and Azure or other cloud platforms "¢ Collaborating with solutions architects "¢ Managing cloud environments in accordance with NTT DATA"™s security guidelines "¢ Deploying and debugging Cloud initiatives as needed in accordance with best practices throughout the development lifecycle "¢ Performing system administration tasks including configuration, systems monitoring, troubleshooting, and support while innovating to automate as much as possible "¢ Installing configuring, maintaining, and supporting applications and servers in public cloud environments "¢ Performing operating system and software application installation, patching, and upgrades "¢ Educating teams on the implementation of new cloud-based initiatives, providing associated training as required "¢ Troubleshooting and resolving issues reported by monitoring systems and submitted through the ticketing system of fully documented issues, actions taken, and steps for resolution "¢ Performing other tasks as defined, planned, and approved by leadership

Req ID: 318811 We are currently seeking a DevOps Engineer to join our team in Bangalore, Karntaka (IN-KA), India (IN). Once You Are Here, You Will: "‹ Quickly be steeped in a suite of custom accelerators which include:"‹ Continuously tested & delivered Infrastructure, Pipeline, and Policy as Code"‹ Extensible automation & dependency management code frameworks"‹ Development of event driven functions, APIs, backend services, Command Language Interfaces, and Self-Service Developer Portals."‹ We eat our own dog food; all your work will be covered with unit, security, governance, and functional testing utilizing appropriate frameworks."‹ Armed with these accelerators you will be among the first on the ground to customize and deploy the delivery platform that will enable the application developers that follow us to rapidly create, demonstrate, and deliver value sprint over sprint for much of the Global Fortune 500."‹ Primary Skills: 3+ years of experience in Azure Cloud 2+ years of experience in Azure DevOps 2+ years of experience in Terraform 1+ years of experience in provisioning live infrastructure in Terragrunt 2+ years coding in either Python, DotNet or Golang 2+ years scripting experience in writing bash scripts 3+ years of cloud networking experience (VPC, subnetting, security groups, DNS, load balancing) 4+ years of systems administration experience with at least one operating system (Linux or Windows) 1+ years managing, maintaining, or working with SonarQube 2+ years of using Docker and containerization Desired Experience & Skills: 3+ years of any CI/CD tools experience 1+ years of serverless (function-apps) or container-based architecture experience 2+ experience using SQL and RDBMS (MySQL, PostgreSQL, etc.) 3+ years managing, maintaining, or working with SonarQube, JFrog, Jenkins Can autonomously contribute to cloud and application orchestration code and actively involved in peer reviews Can deploy and manage the common tools we use (Jenkins, monitoring, logging, SCM, etc.) from code Advance networking (tcpdump, network flow security analysis, can collect and understand metric between microservices) Some sense of advance authentication technologies (federated auth, SSO) Have a curious mindset with the ability to identify and resolve issues from start to end

Req ID: 324412 We are currently seeking a Systems Integration Advisor to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Position Summary: Performs IT functions such as design, analysis, evaluation, testing, installation, acquisition, modification and support of operating systems, database, or software. Plans, conducts, and directs the analysis of business problems to be solved with troubleshooting and automated systems. This position operates with minimal direction and requires a professional who can take ownership over their work. This position is in support of the Core Services team in Corporate IT at Enlyte. Core Services includes the management of Active Directory, Microsoft Azure, Exchange O365, DNS, Microsoft Teams, SharePoint, OneDrive, and Identity and Access Management for corporate colleagues and contractors. Must Have skills 1) Must have experience on Windows Active Directory 2) Must have work experience on collpasing domains 3) Must have experience of scheduled/ regular maintainence and Patching 4) Must have exposure AD auditing 5) Work Epxerience with SSSD integration skills 6) Progressive experience with MS Windows uptill Windows 2019, 2022 exposure preferred 7) Migration of AD from OnPrem to Cloud (Azure/ AWS) 8) Work Experience with ADMT tool and good to have with Quest Migration tool Required Experience: 5-8 years of experience with Active Directory administration 5-8 years of experience with Domain Name Service (DNS), including zone management 5-8 years of experience with Windows PowerShell, with ability to develop scripts as needed 5-8 years of experience with Microsoft Azure AD (now Entra ID) 5-8 years of experience with Microsoft Exchange and Exchange O365 5-8 years of experience with Mergers & Acquisitions involving Active Directory and Azure 5-8 years of experience working in GxP or other regulated environments 5-8 years of experience with documentation for systems management 1-3 years of experience with SharePoint for O365, Teams, and OneDrive administration 1-3 years of experience with Identity and Access Management, and Identity Governance 1-3 years of experience with Amazon Web Services (AWS) IAM a plus Required Education: Associates Degree in Computer Science or equivalent. Bachelor"™s degree a plus. Associated certificates in the above technologies a plus Primary: Windows Server 2008 - 2022 (10 years) Active Directory (10 years) DNS (6 years+) Linux Server (4 years+) PowerShell (2 years+) Microsoft Azure (2 years+) ADMT (2 years+) Good To have skills Quest Migration Tools AWS Cloud Route 53 Crowdstrike Netwrix

Req ID: 322579 We are currently seeking a Senior .NET Developer - Remote to join our team in Chennai, Tamil Ndu (IN-TN), India (IN). Senior .NET Developer - Remote Who We Are: NTT DATA America strives to hire exceptional, innovative and passionate individuals who want to grow with us. Launch by NTT DATA is the culmination of the company"™s strategy to acquire and integrate the skills, experience, and technology of leading digital companies, backed by NTT DATA"™s core capabilities, global reach, and depth. How You"™ll Help Us: A Senior Application Developer is first and foremost a software developer who specializes in .NET C

Req ID: 316318 We are currently seeking a Senior .NET/GCP Engineer (REMOTE) to join our team in Chennai, Tamil Ndu (IN-TN), India (IN). Senior .NET/GCP Engineer - Remote How You"™ll Help Us: A Senior Application Developer is first and foremost a software developer who specializes in .NET C

Req ID: 323394 We are currently seeking a Sales and CPQ developer to join our team in Pune, Mahrshtra (IN-MH), India (IN). Basic Qualifications—4+ years of Salesforce consulting experience — 4 years within CPQ and sales cloud space (i.e., 2+ years in Salesforce CPQ implementation, Additional 3+ years"™ experience in other CPQ platforms) — 2+ years Salesforce CPQ implementations — Proven experience implementing CPQ solutions including enterprise architecture, leading a team through ERP integration, & understanding of down-stream processes such as billing, provisioning, etc. — Salesforce CPQ and sales cloud Specialist Certification Preferred Qualifications: — 4+ years CPQ and sales cloud end to end project implementations — Experience with Salesforce administration, configuration, & tools like process builder — Experience with RESTful Service Architecture & CPQ API"™s & QCP (quote calculator plug-in) is a plus — Experience with CPQ deployment tools such as Prodly — Strong CPQ configuration experience and system administration "¢ Troubleshoot and resolve CPQ-related issues, including pricing, discounts, and product configuration logic. — Strong functional knowledge of OOTB Capabilities — Strong knowledge of designing Architecture Diagrams and Data flows — Strong problem-solving skills — Knowledge of End-to-End Order Management lifecycle — Knowledge of Agile methodologies and understanding of software development process — Knowledge of lightning web components & how to address UI/UX requirements effectively when deploying CPQ to channel/distributors/partners — Well-versed with Salesforce security model and Communities experience is a plus — In depth understanding of CPQ architecture (Data, Logic Layers, Data Layers), data models, customizations & extensions — Excellent verbal and written communication skills with ability to tailor messaging to audience — Capable of recommending best practice solutions based on project and business needs and owning overall design of the technical application — Hands on experience on Salesforce Data Loader — Sales Cloud Certification, Salesforce Administrator Certification, App Builder — Technical skills related to Apex and other languages is appreciated but not a requirement Skills Salesforce CPQ Apex Visualforce SOQL REST/SOAP APIs JavaScript Salesforce Lightning Data Migration"

Req ID: 326791 We are currently seeking a Digital Solution Cnslt. Sr. Consultant to join our team in Pune, Mahrshtra (IN-MH), India (IN). How You"™ll Help Us: As a B2B Developer, you will have the opportunity to get in on the ground floor of a new division created within one of the largest technology providers in the world. We are building the next generation of digital services company and believe clients are ready for a more nimble, agile partner to deliver outcomes across the SFDC platform- including Sales, Service, Marketing, Vlocity, MuleSoft, Tableau, etc. You"™ll help us by viewing this opportunity as more than a job, but an opportunity to mold the business and as a place to grow your career with a core group of highly talented individuals across the US, Costa Rica, Canada, and India. We put an emphasis on training, improving consulting skills and helping you achieve certifications. You"™d be joining a company that has 3,000+ SF certifications, so you know you are part of a highly skilled team that values investing in team education and skill building. Why the Role Is Important: Our B2B Developers are fundamental to ensuring the digital technology and related services that NTT DATA builds for our clients are valuable, intuitive, and impactful. The work of CPQ Jr. Developers provides our clients and team with support, leadership, and direction to make sure projects are executed well and to deliver the engagement as promised. Once You Are Here, You Will: — Develop custom solutions using Salesforce functionality (APEX, SOQL, Visual Force, SOSL, Service CLOUD Lightning Components, integrations to third party solutions etc.) — Develop solutions based on requirements with direction from SA, & work to unit test work from the entire team with Service CLOUD — Translate simple to complex user stories into functional and actionable software within the Salesforce environment — Participate in daily stand ups, team status meetings, bug reviews and triaging and contribute information to status, risk, and issue reports, experince Cloud 39 Master | EAS - SFDC — Ensure functionality is delivered per the SOW. Identify deviations and communicate to project leadership. — Follow all project standard operating procedures (SOP) related to time reporting, DevOps, reporting status, updating PM/ticketing system for assignments, o bugs, events, incidents, requests, changes, problems, etc. — Implement enhancements, custom objects, & extensions including pleasing UI/UX screens. Utilize your expertise to address UI/UX requirements effectively in o the B2B Space to design cutting edge store fronts. Required Qualifications: — Minimum 5+ years"™ experience in SFDC Development using Apex Classes, Visualforce Pages, Triggers, Service CLOUD , experience cloud — Minimum 3+ years in IT consulting — Minimum of 1 E2E project in the B2B space — Experience developing on the B2B Lightning product, minimum 2+ years of experience with with lightning web components, Aura, etc. — 6 months of experience designing, implementing, or maintaining Cloud Craze Solutions — Certified Salesforce Platform Developer I Certification Required Preferred Qualifications: — 7+ years in the Salesforce development space — 10+ years of I.T. experience in the development space — Additional Salesforce developer track certifications — Experience Providing Security controllers to users by using Profiles, Roles, Permission sets and OWD Setting — Experience with developing extensions using custom objects & adding custom fields, page layouts, record types, lookup relationship, master-detail o relationships — Experience with RESTful Service Architecture is a plus, experience with API development experience a plus — Experience cloud / Communities experience a big plus — Knowledge of E2E Order Management lifecycle also appreciated but not a requirement — Experience with data migration using Data Loader — Understanding of CloudCraze architecture (Service Layers, Logic Layers, Data Layers), data models, customizations & extensions. — Knowledge of End-to-End Order Management lifecycle also appreciated but not a requirement — Nice to haveCloudCraze or B2B Lightning configuration experience and system administration — Technical skills related to Apex, ability to design & develop visual force pages and other programming languages desirable — Experience with RESTful Service Architecture is a plus — Experience with API development experience a plus — Experience cloud / Communities experience a big plus Ideal Mindset: — Problem Solver. You are creative but also practical in finding solutions to problems that may arise in the project to avoid potential escalations. 40 Master | EAS - SFDC — Analytical. You like to dissect complex processes and can help forge a path based on your findings. "¢ Strong work ethic. You are a team player and lead by example. Location - Bengaluru,Chennai,Gurugram,Hyderabad,Noida,Pune

Senior Cloud Engineer "¢ Engineering, automating, and orchestrating system provisioning and maintenance processes using modern cloud tools and technologies "¢ Designing and building technical solutions on Cloud "¢ Planning, designing and developing cloud-based solutions "¢ Understanding the needs for new initiatives to build scalable, distributed and high-performance computing cloud-based platform solutions on AWS, Google, and Azure or other cloud platforms "¢ Collaborating with solutions architects "¢ Managing cloud environments in accordance with NTT DATA"™s security guidelines "¢ Deploying and debugging Cloud initiatives as needed in accordance with best practices throughout the development lifecycle "¢ Performing system administration tasks including configuration, systems monitoring, troubleshooting, and support while innovating to automate as much as possible "¢ Installing configuring, maintaining, and supporting applications and servers in public cloud environments "¢ Performing operating system and software application installation, patching, and upgrades "¢ Educating teams on the implementation of new cloud-based initiatives, providing associated training as required "¢ Troubleshooting and resolving issues reported by monitoring systems and submitted through the ticketing system of fully documented issues, actions taken, and steps for resolution "¢ Performing other tasks as defined, planned, and approved by leadership Location - Bengaluru,Chennai,Gurugram,Hyderabad,Noida

Req ID: 325692 We are currently seeking a Helpdesk Senior Associate - L2 technical guidance to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Position Overview : At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company"™s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring, the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. NTT DATA, Inc. currently seeks an "Helpdesk Associate" to join our team in "Noida" Roles and responsibilities Position's General Duties and Tasks Required. Candidate should be technically sound with Windows Troubleshooting with registry edit (No Boot, No internet, optimization), MAC (optimization, mac troubleshooting), MDM, Autopilot Devices Setup, SCCM, Amazon Workspaces, Citirx , Active Directory (basic troubleshooting), Outlook troubleshooting, Printer Troubleshooting, External Monitor troubleshooting & docking station, Network drives. Typically, the Analyst level participates in a supportive role by acting as a liaison between customer and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner. ShiftRotational shift. QualificationGraduate with relevant experience/knowledge in a technical support role. Knowledge of troubleshooting Windows 10, Win 8 Operating system, PC Hardware, Basic Knowledge of Internet Explorer, Networking, Messaging, and MS Office, COTS applications etc. Must be able to speak fluent English; possess excellent writing and comprehension skills with excellent customer handling skills.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure 1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Backup Exec Backup.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: L&P Policy Acquisition & Servicing.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: L&P Policy Acquisition & Servicing.

Required Skills: 4+ years of experience in DevOps or cloud infrastructure roles. Hands-on experience with at least one major cloud provider (AWS, Azure, or GCP). Proficiency in scripting languages such as Bash, Python, or PowerShell. Experience with CI/CD tools and version control systems (e.g., Git). Automate infrastructure provisioning using Infrastructure as Code (IaC) tools such as Terraform, CloudFormation, or Pulumi. Strong understanding of networking, security, and system administration. Familiarity with containerization and orchestration (Docker, Kubernetes). Excellent problem-solving and communication skills. Good to Have: Certifications such as AWS Certified DevOps Engineer, Azure DevOps Engineer Expert, or Google Professional DevOps Engineer. Experience with serverless architectures and microservices. Knowledge of configuration management tools like Ansible, Chef, or Puppet. Exposure to Agile/Scrum methodologies. Total Experience Expected: 04-06 years Location - Noida

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure 1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management 2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: ServiceNow - System Administration.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Microsoft Active Directory Admin.

Role & responsibilities (Only Male profiles will be preferred ThisrolerequiresexpertiseintechnologieslikeCiscoUnifiedCommunicationsManager(CUCM),S IP/SS7protocols,telecomequipment (like SBCs and NGN) ,and handlingescalationsforcomplex issuesrelatedtoVoIPservices,toll-freenumbers,and various carrier/vendor issues. Provide end-to-end support for telecom services, from ticket creation to issue resolution. Support and manage commercial voice services, including Hosted PBX, SIP Trunking, PRI, Toll-Free Services, Long Distance, and Audio Conferencing. Utilize Cisco Unified Communications Manager (CUCM), CCNA Voice, and CCNP Voice knowledge for troubleshooting and issue resolution. Troubleshoot various VoIP call issues, such as ASR, ACD, PDD, Dead Air, DTMF, codec mismatches, One-Way Audio, Voice Quality, DID, and Toll-Free issues. Monitor and manage alarms across network entities including routers, switches, NGN network,Soft Switches, Media Gateways, SBCs, and Tx Equipment. Perform proactive network monitoring and troubleshooting of Dialogic NGN, Sansay, andAcme/Oracle SBCs, Cisco ONS, and other telecom equipment. Work closely with vendors and carriers on T1/T3 TDM circuits, conducting head-to- headtesting on transport layers. Investigate and resolve fraud-related issues and conduct fraud analysis as necessary. Provide escalation support for other teams by analysing SIP/SS7 traces, CDRs, and raw switch traces to resolve complex call issues. Regularly update customers on the status of tickets, ensuring timely resolution and maintaining agreed SLAs. Conduct regular follow-ups with vendors and ensure that any network-related issues are addressed promptly. Troubleshoot and resolve issues related to VoIP phone features, such as answering rules, music on hold, and other platform-specific features. Assist with troubleshooting Toll-Free and Calling Card issues, providing resolutions based on network architecture. Maintain a proactive approach to network monitoring and ensure that all service disruptions are minimized. Should be ready for 24/7 work environment. Preferred candidate profile (Only Male profiles will be preferred) Years of experience = 2+ years Number of openings = 5 Location = Pune (reporting from office) Notice Period = Immediate Joiners only Excellent Communication skill is mandatory Should be ready for 24/7 work environment - Excellent oral & written communication skills. - Ability to learn and adapt to multiple internal applications & tools. - Strong analytical and independent problem-solving skills. - Able to clearly communicate network issues and the status of efforts to resolve problems. If interested for above position please share your C.V with 1. CURRENT CTC 2.EXPECTED CTC 3.NOTICE PERIOD/JOINING DATE To shama.banu@spwood.net