232 Syslog Jobs - Page 4

Location: Bangalore - Karnataka, India - EOIZ Industrial Area Job Family: Engineering Worker Type Reference: Regular - Permanent Pay Rate Type: Salary Career Level: T3(A) Job ID: R-45364-2025 Description & Requirements Job Description – Java Microservices Java Developer with experience in microservices deployment, automation, and system lifecycle management(security, and infrastructure management) Required Skills: Java, hibernate, SAML/OpenSAML REST APIs Docker PostgreSQL (PSQL) Familiar with git hub workflow. Good to Have: Go (for automation and bootstrapping) RAFT Consensus Algorithm HashiCorp Vault Key Responsibilities: Service Configuration & Automation: Configure and bootstrap services using the Go CLI. Develop and maintain Go workflow templates for automating Java-based microservices. Deployment & Upgrade Management: Manage service upgrade workflows and apply Docker-based patches. Implement and manage OS-level patches as part of the system lifecycle. Enable controlled deployments and rollbacks to minimize downtime. Network & Security Configuration: Configure and update FQDN, proxy settings, and SSL/TLS certificates. Set up and manage syslog servers for logging and monitoring. Manage appliance users, including root and SSH users, ensuring security compliance. Scalability & Performance Optimization: Implement scale-up and scale-down mechanisms for resource optimization. Ensure high availability and performance through efficient resource management. Lifecycle & Workflow Automation: Develop automated workflows to support service deployment, patching, and rollback. Ensure end-to-end lifecycle management of services and infrastructure. Important Notice: Recruitment Scams Please be aware that HARMAN recruiters will always communicate with you from an '@harman.com' email address. We will never ask for payments, banking, credit card, personal financial information or access to your LinkedIn/email account during the screening, interview, or recruitment process. If you are asked for such information or receive communication from an email address not ending in '@harman.com' about a job with HARMAN, please cease communication immediately and report the incident to us through: harmancareers@harman.com. HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Skills: Firewall Management, Confriguation, F5, cisco, Network Security, Configuration & Troubleshooting, CCNA, ACI, Position L3/ SME Network Security O&M Locaton Pune & Bhubneshwar Scope Provide subject matter expertise for the 24x7 operational support for network security components like firewalls and load balancers. Provide expertise on the installation, management, configuration and troubleshooting expertise on these devices. Maintaining Service Level Agreement (SLA) or OLA (Operational Level Agreement) of highest standards and Turn-Around Time (TAT) as agreed. Assist with automation of mundane tasks for the network security operations team. Technical Skills Expert level skills in configuring & troubleshooting of firewalls or load balancers. Work with security team for preparing the Hardening Guidebook and necessary automation tool-kit. Carryout hardening of the network security devices as per the laid guidelines. Advanced Level of configurations for high availability like Active-Passive or Active-Active Cluster setup, etc. applicable for Disaster Recovery scenarios with pre-defined RTO & RPO Technical OEM certifications for Network & Security products or technologies Exposure to F5/Citrix Netscaler load balancers. Exposure to Cisco/Palo Alto/Checkpoint firewalls. Configuration of firewalls per set guidelines Configuration of load balancers including load balancing mechanisms, content switching config per business rules. Integration with Infrastructure Components like Active Directory (AD)/ LDAP/ AAA/ Radius, NTP, Domain Name Service (DNS), Syslog Expert level knowledge of IP addressing schemes (IPv4 & IPv6) Knowledge of log co-relation engines/ methodology would be an advantage Should have worked in Remote Management environment using tools. Basic scripting skills would be an added advantage. Responsibilities The key responsibilities are highlighted below. The candidate is Expected to build, deploy, configure, manage & troubleshoot the firewalls and load balancers using the skills mentioned along with configuration for high availability. Work closely with business/application support teams to understand and deploy required architecture on firewall/load balancers. Primary responsibility would be to recover the service from any outage and ensure timely performance management activities are being carried out. Expected to provide advance level of support to be provided for ensuring that the SLA/ OLA/ TAT parameters are met. Drive automation for the network security team. Required to be versed with various eco-system software packages (mentioned above) for such activities as monitoring, configuration and troubleshooting as well as remote management. Expected to coordinate for repairs, replacements, patches or upgrades of hardware/ software with third party vendors / OEMs and business partner in order to minimize impact to SLA by following Material Management & Movement processes (if required). Expected to assist in troubleshooting connectivity failures which impact services like Monitoring, Backup, etc. Expected to provide inputs for Shift-wise/ Daily/ Weekly/ Monthly reporting requirements in addition to the Asset Management record updation/ modification requirements. Expected to prepare RCA reports and suggest mitigation strategies. Develop and maintain network topology documentation, configurations, and operational procedures. Troubleshoot complex network issues across multiple layers (L1-L7), providing timely resolutions to minimize downtime. Act as an escalation point for complex issues that require deep technical expertise. Requirements Exposure to F5/Citrix NetScaler load balancers. Exposure to Cisco/Palo Alto/Checkpoint firewalls. Exposure on Network Router and Switches, Nexus and ACI. etc. Should have technical OEM certifications for Network & Security products or technologies (Routers, Switches, Load Balancers, WAN Accelerators, Firewalls, IDS/IPS, VPN Gateways, etc.) Knowledge or experience of using Enterprise Service Management tools for automated testing, Monitoring (for OS, Network, Applications, etc.), Event correlation engines, Service desk (ITIL compliance, workflow and Self Service), etc. Experience in a multi-vendor environment would be an added advantage. Demonstrated problem solving skills, strong conceptual and analytical skills along-with ability to work as an effective team member. Excellent verbal and written communications skills. Soft skills Interpersonal relationship management, Time Management Who Can apply? B.E./B.Tech in Electronics/ Computers/ IT/ Electronics & Telecommunication/ or other relevant streams. Experience of 8+ Years in the field of IT infrastructure projects & operations, preferably in Data Centers, Large IT Setup, Mission Critical IT Infrastructure in Telecom/ Banking/ etc. If youre interested please share below mention details for the same. Location Preferred location Current Co Experience Current CTC Expected CTC Notice Period Offer in Hand Highest Education SSC % HSC % Graduation % University Name Email ID : ashwini.chakor@ril.com

Skills: Firewall Management, Confriguation, F5, cisco, Network Security, Configuration & Troubleshooting, CCNA, ACI, Position L3/ SME Network Security O&M Locaton Pune & Bhubneshwar Scope Provide subject matter expertise for the 24x7 operational support for network security components like firewalls and load balancers. Provide expertise on the installation, management, configuration and troubleshooting expertise on these devices. Maintaining Service Level Agreement (SLA) or OLA (Operational Level Agreement) of highest standards and Turn-Around Time (TAT) as agreed. Assist with automation of mundane tasks for the network security operations team. Technical Skills Expert level skills in configuring & troubleshooting of firewalls or load balancers. Work with security team for preparing the Hardening Guidebook and necessary automation tool-kit. Carryout hardening of the network security devices as per the laid guidelines. Advanced Level of configurations for high availability like Active-Passive or Active-Active Cluster setup, etc. applicable for Disaster Recovery scenarios with pre-defined RTO & RPO Technical OEM certifications for Network & Security products or technologies Exposure to F5/Citrix Netscaler load balancers. Exposure to Cisco/Palo Alto/Checkpoint firewalls. Configuration of firewalls per set guidelines Configuration of load balancers including load balancing mechanisms, content switching config per business rules. Integration with Infrastructure Components like Active Directory (AD)/ LDAP/ AAA/ Radius, NTP, Domain Name Service (DNS), Syslog Expert level knowledge of IP addressing schemes (IPv4 & IPv6) Knowledge of log co-relation engines/ methodology would be an advantage Should have worked in Remote Management environment using tools. Basic scripting skills would be an added advantage. Responsibilities The key responsibilities are highlighted below. The candidate is Expected to build, deploy, configure, manage & troubleshoot the firewalls and load balancers using the skills mentioned along with configuration for high availability. Work closely with business/application support teams to understand and deploy required architecture on firewall/load balancers. Primary responsibility would be to recover the service from any outage and ensure timely performance management activities are being carried out. Expected to provide advance level of support to be provided for ensuring that the SLA/ OLA/ TAT parameters are met. Drive automation for the network security team. Required to be versed with various eco-system software packages (mentioned above) for such activities as monitoring, configuration and troubleshooting as well as remote management. Expected to coordinate for repairs, replacements, patches or upgrades of hardware/ software with third party vendors / OEMs and business partner in order to minimize impact to SLA by following Material Management & Movement processes (if required). Expected to assist in troubleshooting connectivity failures which impact services like Monitoring, Backup, etc. Expected to provide inputs for Shift-wise/ Daily/ Weekly/ Monthly reporting requirements in addition to the Asset Management record updation/ modification requirements. Expected to prepare RCA reports and suggest mitigation strategies. Develop and maintain network topology documentation, configurations, and operational procedures. Troubleshoot complex network issues across multiple layers (L1-L7), providing timely resolutions to minimize downtime. Act as an escalation point for complex issues that require deep technical expertise. Requirements Exposure to F5/Citrix NetScaler load balancers. Exposure to Cisco/Palo Alto/Checkpoint firewalls. Exposure on Network Router and Switches, Nexus and ACI. etc. Should have technical OEM certifications for Network & Security products or technologies (Routers, Switches, Load Balancers, WAN Accelerators, Firewalls, IDS/IPS, VPN Gateways, etc.) Knowledge or experience of using Enterprise Service Management tools for automated testing, Monitoring (for OS, Network, Applications, etc.), Event correlation engines, Service desk (ITIL compliance, workflow and Self Service), etc. Experience in a multi-vendor environment would be an added advantage. Demonstrated problem solving skills, strong conceptual and analytical skills along-with ability to work as an effective team member. Excellent verbal and written communications skills. Soft skills Interpersonal relationship management, Time Management Who Can apply? B.E./B.Tech in Electronics/ Computers/ IT/ Electronics & Telecommunication/ or other relevant streams. Experience of 8+ Years in the field of IT infrastructure projects & operations, preferably in Data Centers, Large IT Setup, Mission Critical IT Infrastructure in Telecom/ Banking/ etc. If youre interested please share below mention details for the same. Location Preferred location Current Co Experience Current CTC Expected CTC Notice Period Offer in Hand Highest Education SSC % HSC % Graduation % University Name Email ID : ashwini.chakor@ril.com

Job Summary: We are seeking a highly skilled Splunk Engineer with expertise in Splunk platform administration, cloud technologies, networking, DevOps practices, and scripting. This role is responsible for developing, deploying, and maintaining Splunk solutions across enterprise environments to support operational intelligence, security, and compliance needs. Key Responsibilities: Design, deploy, and maintain Splunk infrastructure across on-premise and cloud environments (AWS, Azure, GCP). Create custom Splunk dashboards, alerts, and reports tailored to business and operational needs. Integrate Splunk with various data sources, including applications, servers, network devices, and cloud services. Collaborate with DevOps teams to implement monitoring and alerting for CI/CD pipelines and microservices. Develop and maintain scripts (Python, Shell, PowerShell, etc.) for automation, data parsing, and onboarding. Optimize Splunk performance and indexer/search head clustering. Troubleshoot issues related to data ingestion, parsing, and visualization. Implement role-based access control and maintain security compliance across Splunk environments. Support network visibility and threat detection use cases using Splunk and third-party integrations. Required Skills & Qualifications: 4+ years of hands-on experience with Splunk (Enterprise, ES, ITSI, or Observability Suite). Solid understanding of cloud platforms (AWS, Azure, or GCP) and experience deploying Splunk in cloud environments. Strong foundation in networking concepts (TCP/IP, DNS, VPN, Firewall, Load Balancers, etc.). Experience with DevOps tools (Git, Jenkins, Docker, Kubernetes, Terraform, etc.). Experience with SPL. Proficiency in scripting languages such as Python, Bash, or PowerShell. Experience onboarding structured and unstructured data from various sources. Familiarity with log formats and data parsing (JSON, XML, syslog, etc.). Strong problem-solving skills and ability to work independently or as part of a team. Excellent communication and documentation skills. Preferred Qualifications: Splunk Certifications (e.g., Splunk Core Certified Power User , Admin , or Architect ). Experience with SIEM use cases and security event monitoring. Exposure to machine learning and anomaly detection using Splunk. Familiarity with REST APIs and integrating third-party applications with Splunk.

SPLUNK Developer (DevOps) Required Technical Skill Set** Splunk On-premises (on private AWS/Azure), Splunk ITSI, Linux, Scripting Good to have Technical Skill Set AWS, Azure, Zabbix, Git, Ansible Desired Competencies (Technical/Behavioral Competency) Must-Have** Splunk ITSI is must with 3+ years of hands-on experience with “Splunk Admin Certification.” Create a deployment strategy & Deploying Splunk to new environment. Managing Configuration effectively and Splunk Core & ITSI Upgrade Excellent in writing SPL, defining KPIs & ITSI services to monitor the infrastructure. Good in SNOW integration for ticketing & Event Management Onboard new data feeds translating Splunk based use cases to data objects required from source system (servers, databases, networking devices etc.) Good knowledge of IDX Cluster/SHC & other Splunk components from Installation to management. Knowledge of syslog, Splunk SDK, Splunk builder, API & Service Now Excellent in building Dashboards, setting up an alert & reports. Linux admin Knowledge Good-to-Have Zabbix administration Git knowledge Cloud knowledge Scripting & Ansible for automation SN Responsibility of / Expectations from the Role Understanding of BAU & Operational process following ITIL process Canvasing design documents, architecture for SPLUNK and associated tools Handling E2E responsibility of SPLUNK Coding/bug fix, testing & Go-Live Coordination with Agile teams, Project management & Stakeholders Leading by example & Coaching Junior(s) / Team members Work experience in Safe-Agile Framework Analytical ability and problem-solving Skill(s)

TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together. What we are looking for Role: Network Operations Engineer ( SD WAN) Experience Range: 6 - 10 years Location: Chennai/Bangalore/Hyderabad Must Have: 1. SD-WAN Deployment & Management Understanding of SD-WAN architecture, protocols, and vendors (Cisco Viptela, Fortinet, VMware SD-WAN). Experience with policy-based routing, traffic engineering, and QoS for SD-WAN. Hands-on with orchestrators, controllers, and edge devices in SD-WAN environments. 2. Switching & Routing (Juniper & Cisco) Deep knowledge of Layer 2 & Layer 3 switching (VLANs, STP, EtherChannel). Configuration and troubleshooting of OSPF, BGP, EIGRP, and static routing. Experience with Juniper Junos & Cisco IOS for network automation and CLI commands. 3. Wireless Networking & Access Points (Juniper & Cisco) Configuration of Juniper Mist & Cisco Wireless LAN Controllers (WLC). Strong understanding of WPA2/WPA3 security, SSID configuration, and RF optimization. Troubleshooting access point connectivity, authentication issues, and interference. 4. Network Monitoring & Troubleshooting Tools Proficiency in network monitoring tools (SolarWinds, PRTG, Nagios, Cisco Prime). Experience with packet capture tools (Wireshark, TCP Dump) for network issue analysis. Familiarity with syslog servers, SNMP, NetFlow, and automation tools (Ansible, Python). 5. Security & Network Hardening Understanding of firewalls (Juniper SRX, Cisco ASA, Palo Alto). Knowledge of VPNs, IPSec, SSL VPNs, and Zero Trust security models. Best practices for access control, network segmentation, and threat detection. Good to Have: 1. Networking Fundamentals: Understanding of Networking Protocols: Routing and Switching: 2. SD-WAN Expertise: Conceptual Understanding: Vendor-Specific Knowledge: 3. Juniper Switching: Configuration and Management: Troubleshooting: 4. Wireless Networking: Cisco and Juniper Access Points: 5. Certifications: CCNA (Cisco Certified Network Associate): Advanced Certifications: 6. Network Security: Security Protocols and Practices: 7. Automation and Scripting: Scripting Languages: Network Automation Tools: 8. Cloud Networking: Integration with Cloud Services: 9. Soft Skills: Problem-Solving: Communication: Collaboration: Essential: 3-6 yrs of Experience in Implementing, monitoring and repairing networks and systems Experience in managing SDWAN (Versa), Switching (Juniper), Wireless (Cisco), 4G/5G network (Cradle Point) Ensuring reliable and secure network access Responding and resolving relevant IT support tickets as required Installing and configuring Switch/Routers as required. Vendor Co-Ordinations Scheduling and implementing network maintenance Managing system back-ups Consulting with non-technical staff on projects involving network access Minimum Qualification: •15 years of full-time education •Minimum percentile of 50% in 10th, 12th, UG & PG (if applicable)

Network Specialist & Network Engineer Designation – Network Specialist & Network Engineer Skill – Network Specialist & Network Engineer Experience – 4-8 Years Job Location – New Delhi Shift: Rotational Working Days : 5 ( WFO ) Qualification and experience ::B.E./B.Tech/MCA in Computer/IT / Electronics + Atleast 8 Years relevant experience in IT Network Management. Must have few years of work experience in leaf and spine implementation Certification:: JNCIP, CCNP or equivalent. Key Skills – • Should be responsible for all network activities at data centre and DR like installations, upgradations, migration, incident, performance tuning activities, reporting and patching etc. • Should be well versed in Switching, Routing and network equipment. • Should have worked on Leaf & Spine Architecture in Data Centre • Should have good knowledge in monitoring network with tools (Cisco IOS, PRTG, NetFlow, etc.) • Should have worked on large scale data Centre network. • Management of Configuration changes of switches/routers when required & periodic backup of configurations • Should be able to configure and troubleshooting of Layer2 protocols, such as: VLAN, Private VLANS, VTP, STP, DTP, Trunking, Stacking, Ethernet channel, DOT1Q, ISL, SVI etc. • Should be able to configure IPSEC tunnel between locations. • Should be able to configure and troubleshooting of Layer3 Protocols such as: BGP, EIGRP, OSPF, Static Routing, High Availability Protocols (HSRP, VRRP, GLBP), Floating Static Routing, Failover etc. • Should provide support for IPv4, IPv6, NTP, ACLs, Route-map, Prefix-Lists, PBR, AAA, TACAS, RADIUS, CEF, IPv6 CEF, SLA, TRACK, SNMP, EEM, Syslog, Flow-export, RADIO, EVPN-VXLAN. • Should be able to configure and troubleshooting of Network Load Balancers Datacentre core switching and routing upgrade & maintenance. • Router access control management. • Fault management of routers and switches. • Corrective actions to resolve faults to ensure high network uptime. • Troubleshooting and debugging of problems. • Deploy monitoring tools for identifying problem areas and early rectifications if require. • Periodic fine-tuning to ensure optimal network availability • Regular checking for proper functioning of network and assets deployed • Should be well versed with EMS tools. • Incident, Change and Configuration Management, IOS Upgradation, change request management. Network Specialist at DC will also investigate network issues of DR in liaison with his DR team member.

Implementing Cisco ACI fabrics policies, components- APIC,Spine,Leaf switches Integrating ACI- Layer 2/3 L4-L7 Troubleshooting: syslog, SNMP, AAA/RBAC Automating ACI- REST APIs, Ansible, ACI firmware ACI constructs:Tenants, VRFs, Bridge Domains, EPGs

Who are Inchcape? At Inchcape, our vision is to have a connected world in which our customers trade successfully and make better decisions in every port, everywhere. We use technology and our global network to help our partners connect to a smoother, smarter ocean. Inchcape combines its worldwide infrastructure with local expertise through our global network of over 250 proprietary offices across 70 countries and a team of more than 3,000 committed professionals. Our diverse global customer base includes owners and charterers in the oil, cruise, container, and bulk commodity sectors as well as naval, government, and intergovernmental organisations. We have an ambitious growth model, and a career here is certainly going to be a rewarding one that will allow you to bring your skills & experience. We embrace change and are open to new thinking and pushing for positive change in our industry. Key Responsibilities: Ensure the Inchcape network is operational, secure, managed, monitored, patched, and refreshed. Design, implement, and maintain new and existing networking infrastructure. Provide Middle/high-level support within the Networking team for technical issues. Maintain and implement secure cloud networking, such as Azure and AWS Complete refresh of network hardware, ensuring devices are supported and updated to the latest firmware Working with staff from other departments and mentoring junior Engineers Ownership of Network security and CIS best practices in line with the ISS Security team Work within ITIL management structures to comply with standards. Work with the Helpdesk ticketing response system. Maintain network inventory and procedures Assist with complex production network issues Managing DR network requirements and regular testing. Act a part of the On-call process, providing escalation for issues outside of core working hours. Assist in managing networking risks and issues. Flexibility to work in different time zones as required. The post holder will carry out any other duties as are within the scope and purpose of the job as requested by the Line Manager and ensure full utilization of all ISS systems according to Standard Operating Procedures Knowledge: Cloud networking in AWS and Azure Automation Full network lifecycle DMVPN Cisco Firewalls (ASA) Network Security Site-to-Site VPN’s Cisco Meraki Wi-fi Zone-based firewalls on Cisco Switches Anyconnect VPN’s AWS Networking Experience (VPC, CSR, Transit Gateway, Peering, CDN) SNMP Syslog and Netflow technologies and deployment. Radius Technologies. (Microsoft and Cisco ISE) Monitoring Platforms. (AWS CloudWatch and SolarWinds are Preferable. Required Skills: Apply technology to deliver the business vision Strong collaborative and partner approach Presentation and facilitation Ability to influence and negotiate with a wide range of stakeholders Required Qualifications: (Essential) CCIE Cisco CCNP-Security Degree in a relevant subject. Desirable Cisco CCNP-Wireless AWS CSR Why Inchcape Shipping Services? We believe in building a diverse and high-performing workforce, that works together to provide our customers with the exceptional service they deserve. To reach the highest standards we depend on our people, their welfare, training, and expertise. We realise the value of our staff and know that your unique experiences, skills, and passions will help you to build a rich and rewarding career in our dynamic industry. Our values are at the centre of everything we do, and the successful candidate will be expected to demonstrate and fully adopt these: Global Perspective - we connect the world and see the bigger picture. The Power of People - we rely on the strength of local agent knowledge and relationships. Progress - we adopt new thinking and push for positive change in our industry. Inchcape is an Equal Opportunities Employer - equality, diversity, and inclusion are at the heart of everything we do. Working in a diverse society, we recognise that our customers, colleagues, and contractors are central to our success. #WeAreInchcape Additional Information: Appointment to this role will be subject to satisfactory references and possession of a valid Right to Work documentation, depending upon your geographical location. To protect the interests of all parties, Inchcape will not accept unsolicited or speculative resumes from recruitment agencies and will not be responsible for any fees associated with them.

Job Title: Cisco ISE Platform SME Experience: 7-10 Years Specialization Description: Hybrid/Remote Share CV: shikha@clavrit.com, shilpa@clavrit.com, or whatsapp: 9901156469 Notice period: immediate. Role Summary: Serve as the Subject Matter Expert for Cisco Identity Services Engine (ISE). Design, configure, and maintain identity-based network access control via Cisco ISE. Lead AAA policy implementation across wired, wireless, SDA, and VPN environments. Collaborate with network/security teams to ensure secure and compliant ISE integration. Monitor and optimize ISE for performance, scalability, and reliability. Enforce identity policies to maintain security compliance. Troubleshoot complex ISE-related access and policy issues. Maintain technical documentation, SOPs, and runbooks. Responsibilities: Design ISE policies: 802.1X, MAB, posture assessment, guest access, BYOD. Integrate ISE with identity providers (Active Directory, LDAP, PKI). Configure and manage TACACS+/RADIUS for network device admin. Perform regular patching, upgrades, backups, and health checks. Manage profiling, network device groups, and auth rules. Implement segmentation and dynamic VLANs based on identity. Troubleshoot auth failures, endpoint classification, and policy issues. Analyze logs/reports from ISE, Syslog, and SIEM for incident response. Support audits and compliance related to access control. Lead ISE project rollouts, migrations, and performance tuning.

Role Overview – Network Security TAC Engineer (L1/L2/L3) In this role, you will play a vital part in delivering exceptional technical support in a TAC (Technical Assistance Center) environment for enterprise customers primarily based in the US and Canada. You will be responsible for resolving complex network issues, collaborating across teams, and ensuring a high level of customer satisfaction. Key Responsibilities: Troubleshoot network security issues in a TAC setup across L1/L2/L3 levels. Utilize networking tools such as Wireshark, Putty, Secure CRT, and Traceroute for in-depth analysis. Respond to network outages, degradations, and escalated cases. Collaborate cross-functionally with other TAC teams for efficient issue resolution. Document known issues, resolutions, and preventive measures. Maintain effective written and verbal communication with customers to ensure satisfaction. Essential Qualifications: Proven experience handling international customer support. Hands-on technical troubleshooting expertise. Basic networking knowledge. Willingness to work in a 24x7 support environment. Strong communication skills – both written and verbal. Desired Technical Skills (experience in any of the following): Firewall Technologies: ASA, FTD, Firepower (configuration, troubleshooting, deployment) NAT, Failover, Multi-Instance Configurations VPN Solutions: AnyConnect, DMVPN, GETVPN, VPN on routers AAA Technologies: ISE, ACS, Authentication, Profiling Strong understanding of TCP/IP protocols and packet-level analysis using Wireshark Familiarity with DHCP, DNS, SMTP, SNMP, Syslog, FTP Routing protocol knowledge: OSPF, BGP, EIGRP Exposure to virtualization: ESXi, KVM, Azure, AWS Basic Linux knowledge (added advantage) Soft Skills & Capgemini Values: Demonstrate Capgemini//'s core values of Boldness, Trust, and Team Spirit. Proactive attitude, collaborative mindset, and a commitment to high-quality customer/technical support. Ability to work well under pressure and manage multiple priorities. Clear, concise documentation and communication skills. Required certifications – CCNA, CCNP, CWNA, CCIE

Your potential, unleashed. India’s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realise your potential amongst cutting edge leaders, and organizations shaping the future of the region, and indeed, the world beyond. At Deloitte, your whole self to work, every day. Combine that with our drive to propel with purpose and you have the perfect playground to collaborate, innovate, grow, and make an impact that matters. The team Deloitte helps organizations prevent cyberattacks and protect valuable assets. We believe in being secure, vigilant, and resilient—not only by looking at how to prevent and respond to attacks, but at how to manage cyber risk in a way that allows you to unleash new opportunities. Embed cyber risk at the start of strategy development for more effective management of information and technology risks. Your work profile. Preferred Knowledge Demonstrates proven expertise and success managing project workstreams in a security, controls, or information security management environment. Should have the following skills: Excellent communication and presentation skills Analytical and problem-solving skills Strong understanding of various NG-SIEM platforms, such as Sentinel, Palo Alto Cortex XSIAM, and Google SecOps, along with other SOC tools and technologies. Strong product Implementation skills. Design, implement, and maintain robust network security measures to safeguard sensitive data, prevent unauthorized access, and mitigate potential cyber threats. Knowledge of the latest security threats, vulnerabilities, and industry trends. Good understanding of various cloud security technologies (Cloud Security, Active Directory, ADFS, SSO configuration, Azure Identity Protection, Identity Management, Email Security, Microsoft Defender for Identity & O365). Understanding of network security, load balancing, geo-redundancy, CDN and VPN technologies. And manage security policies as per industry standards (ISO 27001/27002, PCI DSS, HIPAA, etc.) and product implementations. Roles & Responsibilities Strong experience in implementation of MS Sentinel, log source integration, logic apps. Strong proficiency in creating advanced detection logic with Kusto Query Language (KQL). Expert knowledge in SOC Implementation Services, Incident response, and Microsoft Defender for Cloud. Strong knowledge in SOAR EUBA. Working knowledge of ITSM tools, ServiceNow preferred. Ability to onboard new log sources on Sentinel and troubleshoot syslog issues. Architect and design solutions to meet functional security requirements in Azure Sentinel. Develop a deep understanding of how customers use the Azure Sentinel platform and security across Azure and M365 workloads. Create and review Azure Sentinel architecture and solution design artifacts. Setup and configure Azure Sentinel, Azure Security Center, Microsoft Defender, and M365 Security. Perform security analyst operations within Azure Sentinel, including incident response and remediation. Drive strategic and complex projects with critical dependencies. Engage directly with customers at the CIO/CTO level, support executive briefings and innovation partnerships. Build and deploy EM+S solutions to meet client needs. Develop, update, and manage PowerShell scripting for automation. Coach and mentor team members on client interaction and work delivery. Knowledge of security frameworks such as ISO/IEC 27001, NIST 800-53, OWASP, ISM. Strong understanding of Azure security services, including Azure Security Center, Azure Sentinel, Azure Active Directory, Azure Firewall, Azure Virtual Networks, and Azure Key Vault. Configure and customize Microsoft Defender ATP, M365 ATP, or Azure Cloud App Security. Ability to migrate workloads to the cloud and optimize resource costs. Experience in designing and implementing security controls and solutions in Azure environments. Collaborate with security teams to gather requirements and translate them into effective Sentinel configurations. Configure data connectors to ingest security data from various sources. Develop and implement playbooks, rules, and alerts for security incident detection and response. Create custom dashboards and reports for organization-wide security visibility. Integrate Microsoft Sentinel with other security tools for enhanced threat detection and response. Monitor and troubleshoot performance issues in the Sentinel environment. Stay updated with the latest security threats and best practices for improving the Sentinel environment. The key skills required are as follows: Preferred Educational Qualification: Bachelor’s/Master’s Degree Certifications: Must have certifications such as AZ500, SC200, MS500, and other Security Certifications. Knowledge of security frameworks such as ISO/IEC 27001, NIST 800-53, OWASP, ISM. Other Vendor-specific certifications. Abilities: Strong English verbal, written communication, report writing and presentations skills. Ability to multitask and prioritize work effectively. Responsive to challenging task. Highly motivated self-starter giving attention to detail. Strong analytical skills and efficient problem-solving. Capable to operate in a challenging and fast-paced environment. How you’ll grow Connect for impact Our exceptional team of professionals across the globe are solving some of the world’s most complex business problems, as well as directly supporting our communities, the planet, and each other. Know more in our Global Impact Report and our India Impact Report. Empower to lead You can be a leader irrespective of your career level. Our colleagues are characterised by their ability to inspire, support, and provide opportunities for people to deliver their best and grow both as professionals and human beings. Know more about Deloitte and our One Young World partnership. Inclusion for all At Deloitte, people are valued and respected for who they are and are trusted to add value to their clients, teams and communities in a way that reflects their own unique capabilities. Know more about everyday steps that you can take to be more inclusive. At Deloitte, we believe in the unique skills, attitude and potential each and every one of us brings to the table to make an impact that matters. Drive your career At Deloitte, you are encouraged to take ownership of your career. We recognise there is no one size fits all career path, and global, cross-business mobility and up / re-skilling are all within the range of possibilities to shape a unique and fulfilling career. Know more about Life at Deloitte. 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JOB DESCRIPTION Technology Deployment and Management Service (TDMS) organization is a critical arm of Oracle FLEXCUBE consulting group. TDMS delivers Oracle Technology services for FSGBU product customer, while the applications team focusses on the application customization and setup. We are looking for a highly capable, self-motivated and independent Linux Administrators experts based in India. If you are passionate about Oracle technology as well as cloud computing, this is the ideal role you’ve been waiting for. Our team supports technology which are available both on-premise and on Cloud. The Admin needs to have deep technical domain expertise, and will work closely with the Solution Architect team to help craft the solution and then continue to collaborate with the customer on Key Responsibilities: Installing, configuring and maintaining Linux Servers / Virtualization. Installation and configuration of HA environment using Linux cluster or Veritas Cluster. Configuration and administration of LVM and Veritas logical volume manager. Strong background and understanding of Linux and scripting. Daily maintenance/administration of multiple Unix systems Strong technical problem solving skills and experience in IP networking and static routing FTPSSH, SMTP, DNS, HTTP/S, DHCP, Syslog logging facility. Installation, set up, configuration and maintenance of Java Application Servers, Apache Web Servers, Cisco Firewalls, and Database Servers Assists with Veritas Backups and recovery. Configuration and maintenance of the monitoring system Experience in a high availability and mission critical environment. Experience with Firewalls (IPTABLES/IPCHAINS) Experience with SNMP/Nagios based Monitoring Experience in visualization and network attached storage Solid verbal and written communication skills. Team player and ability to work independently and effectively under pressure in a high paced and energetic environment Strong understanding of TCPIP, UDP and Multicast traffic. Understanding of SAN and NAS storage. Experience in System Fault Tolerance Design, Business continuity and Disaster recovery planning. Performance Management & fine tuning. Patch and Package administration Extensive experience in kernel patching and firmware upgradation. Troubleshooting Hardware and Operating system related issue Able to handle most of basic to advanced calls in User, group management, system start-up, service modification, crontab entries, ACL modifications, file system management, root & OS backups Experience in Server Experience on following will be added advantage Samba, DNS, NIS, Send mail / Exim / Postfix / Qmail, LDAP Knowledge on Vulnerability remediation Understanding of Qualys Proactively monitoring the Server s health and taking preventive or corrective action as required. NIC bonding using bonding kernel module. Sound experience in Linux LVM, VxVM and Solaris SVM Skills Needed Experience with RHEL Systems Manager and Subscription Manager Experience with virtualization of RHEL servers on ESX Hands-on experience with Bash Scripting and writing automation scripts for Operational tasks Hands-on experience with scripting tools, Ansible, Satellite and other automation tools Experience on AIX or Solaris OS would be an added advantage Well versed with ITIL framework Career Level - IC2 RESPONSIBILITIES Technology Deployment and Management Service (TDMS) organization is a critical arm of Oracle FLEXCUBE consulting group. TDMS delivers Oracle Technology services for FSGBU product customer, while the applications team focusses on the application customization and setup. We are looking for a highly capable, self-motivated and independent Linux Administrators experts based in India. If you are passionate about Oracle technology as well as cloud computing, this is the ideal role you’ve been waiting for. Our team supports technology which are available both on-premise and on Cloud. The Admin needs to have deep technical domain expertise, and will work closely with the Solution Architect team to help craft the solution and then continue to collaborate with the customer on Key Responsibilities: Installing, configuring and maintaining Linux Servers / Virtualization. Installation and configuration of HA environment using Linux cluster or Veritas Cluster. Configuration and administration of LVM and Veritas logical volume manager. Strong background and understanding of Linux and scripting. Daily maintenance/administration of multiple Unix systems Strong technical problem solving skills and experience in IP networking and static routing FTPSSH, SMTP, DNS, HTTP/S, DHCP, Syslog logging facility. Installation, set up, configuration and maintenance of Java Application Servers, Apache Web Servers, Cisco Firewalls, and Database Servers Assists with Veritas Backups and recovery. Configuration and maintenance of the monitoring system Experience in a high availability and mission critical environment. Experience with Firewalls (IPTABLES/IPCHAINS) Experience with SNMP/Nagios based Monitoring Experience in visualization and network attached storage Solid verbal and written communication skills. Team player and ability to work independently and effectively under pressure in a high paced and energetic environment Strong understanding of TCPIP, UDP and Multicast traffic. Understanding of SAN and NAS storage. Experience in System Fault Tolerance Design, Business continuity and Disaster recovery planning. Performance Management & fine tuning. Patch and Package administration Extensive experience in kernel patching and firmware upgradation. Troubleshooting Hardware and Operating system related issue Able to handle most of basic to advanced calls in User, group management, system start-up, service modification, crontab entries, ACL modifications, file system management, root & OS backups Experience in Server Experience on following will be added advantage Samba, DNS, NIS, Send mail / Exim / Postfix / Qmail, LDAP Knowledge on Vulnerability remediation Understanding of Qualys Proactively monitoring the Server s health and taking preventive or corrective action as required. NIC bonding using bonding kernel module. Sound experience in Linux LVM, VxVM and Solaris SVM Skills Needed Experience with RHEL Systems Manager and Subscription Manager Experience with virtualization of RHEL servers on ESX Hands-on experience with Bash Scripting and writing automation scripts for Operational tasks Hands-on experience with scripting tools, Ansible, Satellite and other automation tools Experience on AIX or Solaris OS would be an added advantage Well versed with ITIL framework QUALIFICATIONS Career Level - IC2 ABOUT US As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

As a Case Handling Specialist, you will be responsible for providing advanced technical product support within Care Service delivery in a 24x7 support environment. You will work to solve the complex troubleshooting tickets on the latest technology 4G/5G and Radio products. You will be the primary technical point of contact for customer support requests. Also, you will coordinate as the primary interface towards R&D for escalation of customer problems and their follow up till resolution. This requires good analytical and debugging skills with a proven ability to perform in a fast-paced environment and under time constraints while keeping attention to details. You have: B.E / B.Tech Engineer graduate in Telecommunication / Computer / Software / Electrical Engineering or equivalent course with13+ years of relevant experience in Customer Technical support. Resolves complex technical situations, including deployment support, software upgrades, audits, and network expansions. Interact with customers for complex cases, providing workarounds and ensuring SLAs are met. Experience in process requirements and ensure quick recovery for critical outages & tickets. Experience in debugging issues using the standard logs (EMIL, Syslog, MACTTI, Wireshark). Experience in Implementation, Integration, Acceptance Tests, O&M, and/or Care for Radio Products. Experience in 3GPP standards/ORAN/Cloud RAN/vRAN. Experience in troubleshooting and testing in L1/L2/L3/RF/IODT domain. It would be nice if you also had Usage of various log collection & processing tools. Any 3rd party certification ex. RedHat, AWS. Understanding in Case Handling, including Emergency Support activities.Involvement in Training delivery and knowledge content creation. You will contribute as the primary point of contact for customers experiencing technical difficulties. Ensures customer Service Level Agreement (SLA) compliance and KPI quality performance level, and manages and builds customer relationships on a day-to-day basis. Provides appropriate follow-up to customers and keeps the case information updated in the support tool. Perform initial diagnosis of incidents and apply existing knowledge to find solutions. Collect logs using UTF, perform log analysis using available post-processing tools, and use advanced analytical skills to solve complex problems Collaborate within the team as well as act as a coach towards the less experienced personnel, and may lead technical projects with manageable risks. Participate in Emergency duty 24x7 as per roaster and resolve critical incidents. Participate in daily/weekly meetings within GSD and with Market & Customer teams to review the progress and enhance resolution efficiency.

Educational Bachelor Of Technology,Bachelor of Engineering,Bachelor Of Comp. Applications,Bachelor Of Science Service Line Cloud & Infrastructure Services Responsibilities Experience in configuration, installation, management and troubleshooting of Firewall and load balancers Experience in managing firewalls like VMWare NSX-T and Checkpoint Good understanding of TAG concept in NSX-T F5 platform (LTM/GTM)/ VMWare AVI experience including creating and managing VIPS, Pools, health monitors, and iRules. Excellent knowledge solution design skills in BIG IP F5 Load balancer (LTM /GTM) Strong understanding for DNS architecture Must have experience constructing iRules from technical requirements Must have a solid grasp of the F5/AVI CLI command set. Troubleshoot traffic and connectivity issues through load balancers Utilize packet capture features to aid in analysis of reported issues Understanding of networking protocols TCPIP, SMTP, FTP, HTTP, SNMP, Syslog, SSH etc. Experience in implementation and software upgrade on Load balancers Resolve production critical and escalated issues and provide root cause analysis Coordination with OEM vendors with respect to support cases and license management. Planning and executing DR drills in coordination with other teams Advanced troubleshooting production incidents and performing Capacity Management. Engaging problem management process for root cause determination & permanent corrective action. Training L1/L2/L3 colleagues on various operational topics both technical and process. Technical and Professional : Datacenter Firewall Administration and Operations Experience in managing CheckPoint, VMWare NSX T Firewall Expertise in F5 Load balancer (LTM/GTM) Expertise in VMWare AVI Load balancer Good understanding of DC Network Routing/Switching concepts Good knowledge on DNS/DHCP/IPAM Extensive design, implementation and Operational experience of Load balancers and Firewall in a large Enterprise DC environment Certification in F5 Loadbalancer /VMWare NSX-T/AVI Loadbalancer Knowledge in Service Now ticketing tool Preferred Skills: Technology-Infrastructure Security-Virtual Private Network Firewall-VMware vCloud Networking & Security Technology-Network-Switching Technology-Network-Firewall_and_Media-Check Point Technology-Network-Load Balancer-F5-Load balancer Technology-Networking-Routing technologies

JOB DESCRIPTION Technology Deployment and Management Service (TDMS) organization is a critical arm of Oracle FLEXCUBE consulting group. TDMS delivers Oracle Technology services for FSGBU product customer, while the applications team focusses on the application customization and setup. We are looking for a highly capable, self-motivated and independent Linux Administrators experts based in India. If you are passionate about Oracle technology as well as cloud computing, this is the ideal role you’ve been waiting for. Our team supports technology which are available both on-premise and on Cloud. The Admin needs to have deep technical domain expertise, and will work closely with the Solution Architect team to help craft the solution and then continue to collaborate with the customer on Key Responsibilities: Installing, configuring and maintaining Linux Servers / Virtualization. Installation and configuration of HA environment using Linux cluster or Veritas Cluster. Configuration and administration of LVM and Veritas logical volume manager. Strong background and understanding of Linux and scripting. Daily maintenance/administration of multiple Unix systems Strong technical problem solving skills and experience in IP networking and static routing FTPSSH, SMTP, DNS, HTTP/S, DHCP, Syslog logging facility. Installation, set up, configuration and maintenance of Java Application Servers, Apache Web Servers, Cisco Firewalls, and Database Servers Assists with Veritas Backups and recovery. Configuration and maintenance of the monitoring system Experience in a high availability and mission critical environment. Experience with Firewalls (IPTABLES/IPCHAINS) Experience with SNMP/Nagios based Monitoring Experience in visualization and network attached storage Solid verbal and written communication skills. Team player and ability to work independently and effectively under pressure in a high paced and energetic environment Strong understanding of TCPIP, UDP and Multicast traffic. Understanding of SAN and NAS storage. Experience in System Fault Tolerance Design, Business continuity and Disaster recovery planning. Performance Management & fine tuning. Patch and Package administration Extensive experience in kernel patching and firmware upgradation. Troubleshooting Hardware and Operating system related issue Able to handle most of basic to advanced calls in User, group management, system start-up, service modification, crontab entries, ACL modifications, file system management, root & OS backups Experience in Server Experience on following will be added advantage Samba, DNS, NIS, Send mail / Exim / Postfix / Qmail, LDAP Knowledge on Vulnerability remediation Understanding of Qualys Proactively monitoring the Server s health and taking preventive or corrective action as required. NIC bonding using bonding kernel module. Sound experience in Linux LVM, VxVM and Solaris SVM Skills Needed Experience with RHEL Systems Manager and Subscription Manager Experience with virtualization of RHEL servers on ESX Hands-on experience with Bash Scripting and writing automation scripts for Operational tasks Hands-on experience with scripting tools, Ansible, Satellite and other automation tools Experience on AIX or Solaris OS would be an added advantage Well versed with ITIL framework Career Level - IC2 RESPONSIBILITIES Technology Deployment and Management Service (TDMS) organization is a critical arm of Oracle FLEXCUBE consulting group. TDMS delivers Oracle Technology services for FSGBU product customer, while the applications team focusses on the application customization and setup. We are looking for a highly capable, self-motivated and independent Linux Administrators experts based in India. If you are passionate about Oracle technology as well as cloud computing, this is the ideal role you’ve been waiting for. Our team supports technology which are available both on-premise and on Cloud. The Admin needs to have deep technical domain expertise, and will work closely with the Solution Architect team to help craft the solution and then continue to collaborate with the customer on Key Responsibilities: Installing, configuring and maintaining Linux Servers / Virtualization. Installation and configuration of HA environment using Linux cluster or Veritas Cluster. Configuration and administration of LVM and Veritas logical volume manager. Strong background and understanding of Linux and scripting. Daily maintenance/administration of multiple Unix systems Strong technical problem solving skills and experience in IP networking and static routing FTPSSH, SMTP, DNS, HTTP/S, DHCP, Syslog logging facility. Installation, set up, configuration and maintenance of Java Application Servers, Apache Web Servers, Cisco Firewalls, and Database Servers Assists with Veritas Backups and recovery. Configuration and maintenance of the monitoring system Experience in a high availability and mission critical environment. Experience with Firewalls (IPTABLES/IPCHAINS) Experience with SNMP/Nagios based Monitoring Experience in visualization and network attached storage Solid verbal and written communication skills. Team player and ability to work independently and effectively under pressure in a high paced and energetic environment Strong understanding of TCPIP, UDP and Multicast traffic. Understanding of SAN and NAS storage. Experience in System Fault Tolerance Design, Business continuity and Disaster recovery planning. Performance Management & fine tuning. Patch and Package administration Extensive experience in kernel patching and firmware upgradation. Troubleshooting Hardware and Operating system related issue Able to handle most of basic to advanced calls in User, group management, system start-up, service modification, crontab entries, ACL modifications, file system management, root & OS backups Experience in Server Experience on following will be added advantage Samba, DNS, NIS, Send mail / Exim / Postfix / Qmail, LDAP Knowledge on Vulnerability remediation Understanding of Qualys Proactively monitoring the Server s health and taking preventive or corrective action as required. NIC bonding using bonding kernel module. Sound experience in Linux LVM, VxVM and Solaris SVM Skills Needed Experience with RHEL Systems Manager and Subscription Manager Experience with virtualization of RHEL servers on ESX Hands-on experience with Bash Scripting and writing automation scripts for Operational tasks Hands-on experience with scripting tools, Ansible, Satellite and other automation tools Experience on AIX or Solaris OS would be an added advantage Well versed with ITIL framework QUALIFICATIONS Career Level - IC2 ABOUT US As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

JOB DESCRIPTION Technology Deployment and Management Service (TDMS) organization is a critical arm of Oracle FLEXCUBE consulting group. TDMS delivers Oracle Technology services for FSGBU product customer, while the applications team focusses on the application customization and setup. We are looking for a highly capable, self-motivated and independent Linux Administrators experts based in India. If you are passionate about Oracle technology as well as cloud computing, this is the ideal role you’ve been waiting for. Our team supports technology which are available both on-premise and on Cloud. The Admin needs to have deep technical domain expertise, and will work closely with the Solution Architect team to help craft the solution and then continue to collaborate with the customer on Key Responsibilities: Installing, configuring and maintaining Linux Servers / Virtualization. Installation and configuration of HA environment using Linux cluster or Veritas Cluster. Configuration and administration of LVM and Veritas logical volume manager. Strong background and understanding of Linux and scripting. Daily maintenance/administration of multiple Unix systems Strong technical problem solving skills and experience in IP networking and static routing FTPSSH, SMTP, DNS, HTTP/S, DHCP, Syslog logging facility. Installation, set up, configuration and maintenance of Java Application Servers, Apache Web Servers, Cisco Firewalls, and Database Servers Assists with Veritas Backups and recovery. Configuration and maintenance of the monitoring system Experience in a high availability and mission critical environment. Experience with Firewalls (IPTABLES/IPCHAINS) Experience with SNMP/Nagios based Monitoring Experience in visualization and network attached storage Solid verbal and written communication skills. Team player and ability to work independently and effectively under pressure in a high paced and energetic environment Strong understanding of TCPIP, UDP and Multicast traffic. Understanding of SAN and NAS storage. Experience in System Fault Tolerance Design, Business continuity and Disaster recovery planning. Performance Management & fine tuning. Patch and Package administration Extensive experience in kernel patching and firmware upgradation. Troubleshooting Hardware and Operating system related issue Able to handle most of basic to advanced calls in User, group management, system start-up, service modification, crontab entries, ACL modifications, file system management, root & OS backups Experience in Server Experience on following will be added advantage Samba, DNS, NIS, Send mail / Exim / Postfix / Qmail, LDAP Knowledge on Vulnerability remediation Understanding of Qualys Proactively monitoring the Server s health and taking preventive or corrective action as required. NIC bonding using bonding kernel module. Sound experience in Linux LVM, VxVM and Solaris SVM Skills Needed Experience with RHEL Systems Manager and Subscription Manager Experience with virtualization of RHEL servers on ESX Hands-on experience with Bash Scripting and writing automation scripts for Operational tasks Hands-on experience with scripting tools, Ansible, Satellite and other automation tools Experience on AIX or Solaris OS would be an added advantage Well versed with ITIL framework Career Level - IC2 RESPONSIBILITIES Technology Deployment and Management Service (TDMS) organization is a critical arm of Oracle FLEXCUBE consulting group. TDMS delivers Oracle Technology services for FSGBU product customer, while the applications team focusses on the application customization and setup. We are looking for a highly capable, self-motivated and independent Linux Administrators experts based in India. If you are passionate about Oracle technology as well as cloud computing, this is the ideal role you’ve been waiting for. Our team supports technology which are available both on-premise and on Cloud. The Admin needs to have deep technical domain expertise, and will work closely with the Solution Architect team to help craft the solution and then continue to collaborate with the customer on Key Responsibilities: Installing, configuring and maintaining Linux Servers / Virtualization. Installation and configuration of HA environment using Linux cluster or Veritas Cluster. Configuration and administration of LVM and Veritas logical volume manager. Strong background and understanding of Linux and scripting. Daily maintenance/administration of multiple Unix systems Strong technical problem solving skills and experience in IP networking and static routing FTPSSH, SMTP, DNS, HTTP/S, DHCP, Syslog logging facility. Installation, set up, configuration and maintenance of Java Application Servers, Apache Web Servers, Cisco Firewalls, and Database Servers Assists with Veritas Backups and recovery. Configuration and maintenance of the monitoring system Experience in a high availability and mission critical environment. Experience with Firewalls (IPTABLES/IPCHAINS) Experience with SNMP/Nagios based Monitoring Experience in visualization and network attached storage Solid verbal and written communication skills. Team player and ability to work independently and effectively under pressure in a high paced and energetic environment Strong understanding of TCPIP, UDP and Multicast traffic. Understanding of SAN and NAS storage. Experience in System Fault Tolerance Design, Business continuity and Disaster recovery planning. Performance Management & fine tuning. Patch and Package administration Extensive experience in kernel patching and firmware upgradation. Troubleshooting Hardware and Operating system related issue Able to handle most of basic to advanced calls in User, group management, system start-up, service modification, crontab entries, ACL modifications, file system management, root & OS backups Experience in Server Experience on following will be added advantage Samba, DNS, NIS, Send mail / Exim / Postfix / Qmail, LDAP Knowledge on Vulnerability remediation Understanding of Qualys Proactively monitoring the Server s health and taking preventive or corrective action as required. NIC bonding using bonding kernel module. Sound experience in Linux LVM, VxVM and Solaris SVM Skills Needed Experience with RHEL Systems Manager and Subscription Manager Experience with virtualization of RHEL servers on ESX Hands-on experience with Bash Scripting and writing automation scripts for Operational tasks Hands-on experience with scripting tools, Ansible, Satellite and other automation tools Experience on AIX or Solaris OS would be an added advantage Well versed with ITIL framework QUALIFICATIONS Career Level - IC2 ABOUT US As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

The Responsibilities Include But Are Not Limited To We are looking to hire a Security Analyst to join our team in Mumbai. The candidate will be a part of the Security Operations team and would be responsible for a 24*7 role in monitoring security tools for potential malicious behaviors and providing incident response and escalation to the incident response team. An ideal candidate will have to work from office and will have the following role and responsibilities: Use SIEM technologies and other native tools to perform the monitoring of security events on a 24x7 basis. Perform analysis on logs produced by network devices utilized within the infrastructure such as firewalls, content filtering, syslog from various sources/devices, assorted Intrusion Detection capabilities, substantiating vulnerability scanner results, directory services, DHCP logs, Secure Email Gateway logs, and approved applications. Use the SIEM to monitor the network and perform analysis, while integrating the results and information needed to proactively protect the enterprise. This includes developing customized signatures, enterprise content filtering, or firewall ACL change recommendations. Provide security events analysis and support to include identifying potential threat, anomalies, and infections, documenting findings, providing recommendations within the incident management system, performing triage of incoming security events, performing preliminary and secondary analysis of those events, and validating the events Manage inbound requests via the ticketing system (Service Now), as well as via telephone calls, and provide security notifications via three methods: logging incident tickets, sending emails, placing telephone calls. Provide cybersecurity root-cause analysis in support of any tickets for which it fails to meet the Acceptable Quality Levels (AQLs) specified in the PRS. This root-cause analysis will include documenting recommendations for corrective action. Requirements Minimum 3 years of experience in Cyber Security. Bachelor of Science (Masters preferred) in Computer Science, Systems Engineering, Cybersecurity, Information Technology or related area. Working level knowledge of policies, procedures, and protocols of a government Security Operations Center. Experience using numerous security tools and technologies to include some of the following and/or closely comparable security technologies: McAfee Nitro SIEM, McAfee IDS/IPS, Imperva web application firewalls, McAfee Enterprise Antivirus, BlueCoat, Symantec DLP, Mandiant/Fireeye, Guardian MDB Protect, Cisco firewalls, QualysGuard, AppScan. Preferred Certifications: Comptia Security+ Certified Ethical Hacker (CEH) About Kroll In a world of disruption and increasingly complex business challenges, our professionals bring truth into focus with the Kroll Lens. Our sharp analytical skills, paired with the latest technology, allow us to give our clients clarity - not just answers - in all areas of business. We value the diverse backgrounds and perspectives that enable us to think globally. As part of One team, One Kroll, you’ll contribute to a supportive and collaborative work environment that empowers you to excel. Kroll is the premier global valuation and corporate finance advisor with expertise in complex valuation, disputes and investigations, M&A, restructuring, and compliance and regulatory consulting. Our professionals balance analytical skills, deep market insight and independence to help our clients make sound decisions. As an organization, we think globally—and encourage our people to do the same. Kroll is committed to equal opportunity and diversity, and recruits people based on merit. In order to be considered for a position, you must formally apply via careers.kroll.com

JOB DESCRIPTION Technology Deployment and Management Service (TDMS) organization is a critical arm of Oracle FLEXCUBE consulting group. TDMS delivers Oracle Technology services for FSGBU product customer, while the applications team focusses on the application customization and setup. We are looking for a highly capable, self-motivated and independent Linux Administrators experts based in India. If you are passionate about Oracle technology as well as cloud computing, this is the ideal role you’ve been waiting for. Our team supports technology which are available both on-premise and on Cloud. The Admin needs to have deep technical domain expertise, and will work closely with the Solution Architect team to help craft the solution and then continue to collaborate with the customer on Key Responsibilities: Installing, configuring and maintaining Linux Servers / Virtualization. Installation and configuration of HA environment using Linux cluster or Veritas Cluster. Configuration and administration of LVM and Veritas logical volume manager. Strong background and understanding of Linux and scripting. Daily maintenance/administration of multiple Unix systems Strong technical problem solving skills and experience in IP networking and static routing FTPSSH, SMTP, DNS, HTTP/S, DHCP, Syslog logging facility. Installation, set up, configuration and maintenance of Java Application Servers, Apache Web Servers, Cisco Firewalls, and Database Servers Assists with Veritas Backups and recovery. Configuration and maintenance of the monitoring system Experience in a high availability and mission critical environment. Experience with Firewalls (IPTABLES/IPCHAINS) Experience with SNMP/Nagios based Monitoring Experience in visualization and network attached storage Solid verbal and written communication skills. Team player and ability to work independently and effectively under pressure in a high paced and energetic environment Strong understanding of TCPIP, UDP and Multicast traffic. Understanding of SAN and NAS storage. Experience in System Fault Tolerance Design, Business continuity and Disaster recovery planning. Performance Management & fine tuning. Patch and Package administration Extensive experience in kernel patching and firmware upgradation. Troubleshooting Hardware and Operating system related issue Able to handle most of basic to advanced calls in User, group management, system start-up, service modification, crontab entries, ACL modifications, file system management, root & OS backups Experience in Server Experience on following will be added advantage Samba, DNS, NIS, Send mail / Exim / Postfix / Qmail, LDAP Knowledge on Vulnerability remediation Understanding of Qualys Proactively monitoring the Server s health and taking preventive or corrective action as required. NIC bonding using bonding kernel module. Sound experience in Linux LVM, VxVM and Solaris SVM Skills Needed Experience with RHEL Systems Manager and Subscription Manager Experience with virtualization of RHEL servers on ESX Hands-on experience with Bash Scripting and writing automation scripts for Operational tasks Hands-on experience with scripting tools, Ansible, Satellite and other automation tools Experience on AIX or Solaris OS would be an added advantage Well versed with ITIL framework Career Level - IC2 RESPONSIBILITIES Technology Deployment and Management Service (TDMS) organization is a critical arm of Oracle FLEXCUBE consulting group. TDMS delivers Oracle Technology services for FSGBU product customer, while the applications team focusses on the application customization and setup. We are looking for a highly capable, self-motivated and independent Linux Administrators experts based in India. If you are passionate about Oracle technology as well as cloud computing, this is the ideal role you’ve been waiting for. Our team supports technology which are available both on-premise and on Cloud. The Admin needs to have deep technical domain expertise, and will work closely with the Solution Architect team to help craft the solution and then continue to collaborate with the customer on Key Responsibilities: Installing, configuring and maintaining Linux Servers / Virtualization. Installation and configuration of HA environment using Linux cluster or Veritas Cluster. Configuration and administration of LVM and Veritas logical volume manager. Strong background and understanding of Linux and scripting. Daily maintenance/administration of multiple Unix systems Strong technical problem solving skills and experience in IP networking and static routing FTPSSH, SMTP, DNS, HTTP/S, DHCP, Syslog logging facility. Installation, set up, configuration and maintenance of Java Application Servers, Apache Web Servers, Cisco Firewalls, and Database Servers Assists with Veritas Backups and recovery. Configuration and maintenance of the monitoring system Experience in a high availability and mission critical environment. Experience with Firewalls (IPTABLES/IPCHAINS) Experience with SNMP/Nagios based Monitoring Experience in visualization and network attached storage Solid verbal and written communication skills. Team player and ability to work independently and effectively under pressure in a high paced and energetic environment Strong understanding of TCPIP, UDP and Multicast traffic. Understanding of SAN and NAS storage. Experience in System Fault Tolerance Design, Business continuity and Disaster recovery planning. Performance Management & fine tuning. Patch and Package administration Extensive experience in kernel patching and firmware upgradation. Troubleshooting Hardware and Operating system related issue Able to handle most of basic to advanced calls in User, group management, system start-up, service modification, crontab entries, ACL modifications, file system management, root & OS backups Experience in Server Experience on following will be added advantage Samba, DNS, NIS, Send mail / Exim / Postfix / Qmail, LDAP Knowledge on Vulnerability remediation Understanding of Qualys Proactively monitoring the Server s health and taking preventive or corrective action as required. NIC bonding using bonding kernel module. Sound experience in Linux LVM, VxVM and Solaris SVM Skills Needed Experience with RHEL Systems Manager and Subscription Manager Experience with virtualization of RHEL servers on ESX Hands-on experience with Bash Scripting and writing automation scripts for Operational tasks Hands-on experience with scripting tools, Ansible, Satellite and other automation tools Experience on AIX or Solaris OS would be an added advantage Well versed with ITIL framework QUALIFICATIONS Career Level - IC2 ABOUT US As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Job Title: System Administrator (Windows/Linux) Department: IT Infrastructure / System Administration Location: [City/Region or Remote] Type: Full-time Reporting To: IT Manager / Infrastructure Lead Role Summary We are seeking a proactive and detail-oriented System Administrator to join our IT team. The ideal candidate will have hands-on experience with Windows and Linux desktops/servers , and a basic understanding of networking concepts . You will be responsible for system setup, configuration, routine maintenance, and user support across the organization’s infrastructure. Key Responsibilities Install, configure, and maintain Windows and Linux operating systems (desktop and server versions). Perform basic troubleshooting of OS-level issues including boot errors, driver conflicts, and system crashes. Manage and support desktop environments (Windows 10/11, Ubuntu, CentOS, etc.). Handle software installation, patching, and basic system upgrades. Create and manage user accounts, groups, permissions, and local security policies. Monitor system performance and perform routine health checks. Assist in troubleshooting basic network connectivity issues (IP conflicts and latency, DNS resolution, etc.). Support end users for hardware/software issues, peripheral setup (printers, scanners), and remote access tools. Maintain system documentation, asset inventories, and logs. Follow backup and restore procedures using built-in or third-party tools. Coordinate with senior admins for escalated issues and infrastructure projects. Coordinate and followup with device vendors. Configure and maintain VOIP services with two way bridging. Technical Skills Required Area Required Knowledge OS Platforms : Windows Server (2016/2019), Windows 10/11, Linux (Ubuntu, CentOS, RHEL) OS Tasks : Installation, partitioning, updates, service configuration, disk/user management Networking Basics : IP addressing, subnetting, ping, traceroute, DNS, DHCP, NAT, firewall rules (basic) Remote Tools : RDP, SSH, VNC, TeamViewer, AnyDesk System Tools : Active Directory (basic), Group Policy (basic), Task Scheduler, Crontab File Sharing : SMB/NFS, user permissions Troubleshooting : Event logs, dmesg/syslog, blue screens, hardware diagnostics Qualifications & Experience Bachelor's degree in Computer Science, IT, or related field (or diploma with experience) 1–3 years of experience as a system administrator or IT support role Basic certifications preferred (e.g., CompTIA A+, Network+, MCSA, or Linux+) Soft Skills Strong analytical and problem-solving skills Good communication and interpersonal abilities Ability to document and follow processes accurately Eagerness to learn and grow in system/network administration Working Conditions On-site or hybrid depending on company policy May require occasional after-hours or weekend work during maintenance windows Participation in on-call rotation (if applicable) Job Types: Full-time, Permanent, Fresher Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Health insurance Life insurance Provident Fund Schedule: Day shift Morning shift Night shift Rotational shift Education: Bachelor's (Preferred) Experience: System administration: 3 years (Preferred) Language: English (Preferred) Work Location: In person Speak with the employer +91 9942199428

Role - Network Security Palo Alto Years of Experience - 5 to 10 years Location - Hyderabad Palo Alto firewall , Palo Alto Networks Prisma Access Secure Access Service Edge (SASE) Excellent knowledge on Palo Alto firewall, content update, wild fire , URL filtering, NAT . Hands on experience on Panorama, log collector, management of template, policies. Hands on Experience on Prisma, Prisma Gateway, security policy, dns security , decryption ,file block and Tunnel Management Good Troubleshooting skill on Firewall issue, Global Protect, application slowness issue. Experience on Firewall VPN/rule/policy Management (Palo Alto), Panorama, Prisma . Excellent network security administration and troubleshooting skills. Design and implement advanced firewall configurations and policies. Perform operational activities to maintain to all types of Firewall systems including backup, health check, patching, configuration, BCP testing etc Good Understanding TCP/IP, SSL , TLS,Certificate management . Good Knowledge & Hands on experience on Cisco and Juniper Firewalls Familiarity with network-centric applications such as TACACS, RADIUS, and Syslog would be advantageous, as would experience of 802.1x network authentication. Ability to understand the design and provide suggestions for improvements. Excellent analytical and organizational skills and the ability to work with multiple geographically dispersed teams. Excellent listening skills & ability to communicate clearly and fluently in English . Flexibility to work in shifts for 24x7 support. Strong team player with a constructive perspective and commitment to the success of the business Ability to work on multiple concurrent tasks with conflicting priorities . Product knowledge: Firewalls – Palo Alto ,Cisco ASA , Juniper Security -- IDS, IPS,proxy,prisma access VPN – Site to Site,SSL VPN Experience on Network and Security architecture designing. Knowledge on SDWAN, Routing and switching ITIL Certification Palo Alto Networks certifications (PCNSE, PCNSA) strongly preferred. Associate has to work on 24x7 support

Job Information Department Name Product Development Date Opened 07/03/2025 Job Type Full time Industry Technology Work Experience 5+ years Salary 780000 City Nagpur State/Province Maharastra Country India Zip/Postal Code 440033 About Us Immunity Networks & Technologies Pvt. Ltd. is a leading Indian IT networking and cybersecurity company committed to delivering secure, scalable, and performance-driven solutions for businesses of all sizes. Established with a vision to empower organizations through cutting-edge technology, Immunity Networks specializes in network infrastructure, wireless solutions, firewall deployments, and managed security services. With a robust presence across Maharashtra and Gujarat, we cater to enterprise, SMB, and government clients, offering reliable products, technical expertise, and end-to-end support. Job Description We are seeking a highly skilled Senior Laravel Developer to lead our backend development team and drive the design and implementation of a cloud-based network management platform. The ideal candidate will be responsible for developing robust modules to control and monitor Linux based access points and managed switches, enabling remote provisioning, configuration, monitoring, and firmware management. Team Leadership: Lead and mentor a team of Laravel/PHP developers Participate in code reviews, sprint planning, and daily stand-ups Guide team members on best practices, clean code, and scalable architecture Collaborate with frontend, QA, DevOps, and firmware teams Cloud Controller Development: Design and build RESTful APIs and backend services for: Access Point onboarding & provisioning Switch configuration & VLAN management Real-time device status, logs, and alerts SSID, QoS, Band Steering, 802.11 settings, and advanced wireless controls Integrate with MQTT, RADIUS, and SNMP protocols for device communication Build modules for role-based access, audit logging, and multi-tenant management Infrastructure & Integration: Work with MySQL/Percona clusters for performance and high availability Optimize Laravel queue systems for background tasks and device syncs Integrate third-party systems like FreeRADIUS, syslog servers, and licensing engines Collaborate with firmware and network teams to ensure config compatibility Security & Quality: Ensure secure handling of device credentials, API keys, and data flows Implement unit and integration testing Harden the application against common threats (SQLi, XSS, CSRF, etc.) Requirements Technical Skills: Expert in Laravel (v9+) , PHP 8.x, Composer, and Laravel ecosystem (Queue, Sanctum/Passport, Jobs, Policies, Events) Experience with MySQL/Percona , Redis, and database schema design Strong in RESTful API design and JSON-based communication Hands-on with MQTT , SNMP , SSH , or Socket-based communication (bonus) Experience in multi-tenant applications , RBAC , and audit trail logging Familiarity with networking concepts : VLANs, SSIDs, Access Point provisioning, SNMP, MAC addressing Good to have: Exposure to OpenWRT , FreeRADIUS , OpenWISP , or network management protocols Leadership & Communication: Proven experience in managing small to mid-size dev teams Agile/Scrum experience with tools like Jira, Trello, or GitHub Projects Strong communication with ability to interact with firmware/networking engineers Preferred Qualifications: B.Tech/M.Tech/BCA/MCA in Computer Science or related fields Experience with cloud deployments on AWS , DigitalOcean , or on-prem clusters Understanding of DevOps pipelines (CI/CD, Docker)

Engineer is responsible for designing, implementing, and managing Cisco ACI-based data center networks. This includes configuring and troubleshooting ACI fabric components ( APIC, Spine, and Leaf switches), integrating ACI with existing infrastructure, and automating network operations. They collaborate with various teams to ensure network performance, scalability, and security, aligning with organizational goals. Key Responsibilities: Design and Implementation: Designing and implementing Cisco ACI fabrics and policies , including configuring ACI components (APIC, Spine, and Leaf switches). Integration: Integrating ACI with existing infrastructure, such as Layer 2/3 out and L4-L7 service insertion. Troubleshooting: Identifying and resolving network issues within the ACI fabric, utilizing tools like syslog, SNMP, and AAA/RBAC. Automation: Automating ACI operations using tools like REST APIs, Ansible, or other automation frameworks. Collaboration: Working closely with application and security teams to define network requirements and ensure efficient application deployments. Documentation: Creating and maintaining documentation for network configurations, procedures, and troubleshooting steps. Maintenance: Upgrading and maintaining ACI firmware and performing lifecycle management. Design, implement, and maintain Cisco ACI fabric including APIC, Spine, and Leaf components. Configure ACI constructs such as Tenants, VRFs, Bridge Domains, EPGs, Contracts, and Interface Policies. Manage L3Out configurations and transited routing for external connectivity.

Job Description As a Case Handling Specialist, you will be responsible for providing advanced technical product support within Care Service delivery in a 24x7 support environment. You will work to solve the complex troubleshooting tickets on the latest technology 4G/5G and Radio products. You will be the primary technical point of contact for customer support requests. Also, you will coordinate as the primary interface towards R&D for escalation of customer problems and their follow up till resolution. This requires good analytical and debugging skills with a proven ability to perform in a fast-paced environment and under time constraints while keeping attention to details. How You Will Contribute And What You Will Learn You will contribute as the primary point of contact for customers experiencing technical difficulties. Ensures customer Service Level Agreement (SLA) compliance and KPI quality performance level, and manages and builds customer relationships on a day-to-day basis. Provides appropriate follow-up to customers and keeps the case information updated in the support tool. Perform initial diagnosis of incidents and apply existing knowledge to find solutions. Collect logs using UTF, perform log analysis using available post-processing tools, and use advanced analytical skills to solve complex problems Collaborate within the team as well as act as a coach towards the less experienced personnel, and may lead technical projects with manageable risks. Participate in Emergency duty 24x7 as per roaster and resolve critical incidents. Participate in daily/weekly meetings within GSD and with Market & Customer teams to review the progress and enhance resolution efficiency. Key Skills And Experience You have: B.E / B.Tech Engineer graduate in Telecommunication / Computer / Software / Electrical Engineering or equivalent course with 13+ years of relevant experience in Customer Technical support. Resolves complex technical situations, including deployment support, software upgrades, audits, and network expansions. Interact with customers for complex cases, providing workarounds and ensuring SLAs are met. Experience in process requirements and ensure quick recovery for critical outages & tickets. Experience in debugging issues using the standard logs (EMIL, Syslog, MACTTI, Wireshark). Experience in Implementation, Integration, Acceptance Tests, O&M, and/or Care for Radio Products. Experience in 3GPP standards/ORAN/Cloud RAN/vRAN. Experience in troubleshooting and testing in L1/L2/L3/RF/IODT domain. It would be nice if you also had: Usage of various log collection & processing tools. Any 3rd party certification – ex. RedHat, AWS. Understanding in Case Handling, including Emergency Support activities.Involvement in Training delivery and knowledge content creation. About Us Come create the technology that helps the world act together Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work What we offer Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered. Nokia is committed to inclusion and is an equal opportunity employer Nokia has received the following recognitions for its commitment to inclusion & equality: One of the World’s Most Ethical Companies by Ethisphere Gender-Equality Index by Bloomberg Workplace Pride Global Benchmark At Nokia, we act inclusively and respect the uniqueness of people. Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect. Join us and be part of a company where you will feel included and empowered to succeed. About The Team In Mobile Networks , our ambition is to become the trusted partner of choice for Communications Service Providers (CSPs), as well as for non-CSP entities in sectors like utilities, transportation, public services, and defense. We strive to deliver unbeatable customer experiences in wireless connectivity.

Job Description As a Case Handling Specialist, you will be responsible for providing advanced technical product support within Care Service delivery in a 24x7 support environment. You will work to solve the complex troubleshooting tickets on the latest technology 4G/5G and Radio products. You will be the primary technical point of contact for customer support requests. Also, you will coordinate as the primary interface towards R&D for escalation of customer problems and their follow up till resolution. This requires good analytical and debugging skills with a proven ability to perform in a fast-paced environment and under time constraints while keeping attention to details. How You Will Contribute And What You Will Learn You will contribute as the primary point of contact for customers experiencing technical difficulties. Ensures customer Service Level Agreement (SLA) compliance and KPI quality performance level, and manages and builds customer relationships on a day-to-day basis. Provides appropriate follow-up to customers and keeps the case information updated in the support tool. Perform initial diagnosis of incidents and apply existing knowledge to find solutions. Collect logs using UTF, perform log analysis using available post-processing tools, and use advanced analytical skills to solve complex problems Collaborate within the team as well as act as a coach towards the less experienced personnel, and may lead technical projects with manageable risks. Participate in Emergency duty 24x7 as per roaster and resolve critical incidents. Participate in daily/weekly meetings within GSD and with Market & Customer teams to review the progress and enhance resolution efficiency. Key Skills And Experience You have: B.E / B.Tech Engineer graduate in Telecommunication / Computer / Software / Electrical Engineering or equivalent course with 13+ years of relevant experience in Customer Technical support. Resolves complex technical situations, including deployment support, software upgrades, audits, and network expansions. Interact with customers for complex cases, providing workarounds and ensuring SLAs are met. Experience in process requirements and ensure quick recovery for critical outages & tickets. Experience in debugging issues using the standard logs (EMIL, Syslog, MACTTI, Wireshark). Experience in Implementation, Integration, Acceptance Tests, O&M, and/or Care for Radio Products. Experience in 3GPP standards/ORAN/Cloud RAN/vRAN. Experience in troubleshooting and testing in L1/L2/L3/RF/IODT domain. It would be nice if you also had: Usage of various log collection & processing tools. Any 3rd party certification – ex. RedHat, AWS. Understanding in Case Handling, including Emergency Support activities.Involvement in Training delivery and knowledge content creation. About Us Come create the technology that helps the world act together Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work What we offer Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered. Nokia is committed to inclusion and is an equal opportunity employer Nokia has received the following recognitions for its commitment to inclusion & equality: One of the World’s Most Ethical Companies by Ethisphere Gender-Equality Index by Bloomberg Workplace Pride Global Benchmark At Nokia, we act inclusively and respect the uniqueness of people. Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect. Join us and be part of a company where you will feel included and empowered to succeed. About The Team In Mobile Networks , our ambition is to become the trusted partner of choice for Communications Service Providers (CSPs), as well as for non-CSP entities in sectors like utilities, transportation, public services, and defense. We strive to deliver unbeatable customer experiences in wireless connectivity.