Job Opportunity: Software Developer Are you a passionate Software Developer looking to make a significant impact in a dynamic and innovative environment? If you thrive on solving complex problems and delivering high-quality solutions, we want to hear from you! Position: Software Developer Location: Sector 110, Gurugram Company: Synthlane Key Responsibilities: • Develop, test, and maintain software applications • Collaborate with cross-functional teams to define, design, and ship new features • Troubleshoot, debug, and optimize existing software • Participate in code reviews and contribute to best practices • Continuously learn and apply new technologies to improve development efficiency Requirements: • Experience in software development with a strong focus on C#, Java, or .NET • Solid understanding of object-oriented programming principles • Experience with SQL and database design • Strong problem-solving skills and attention to detail • Excellent communication and teamwork abilities • A proactive, self-motivated attitude and passion for continuous learning • High motivation to work on solving complex problems and delivering innovative solutions • Proven track record of solving coding challenges on platforms like LeetCode, HackerRank, or similar Preferred Qualifications: • Experience with frontend frameworks; candidates with prior experience in MAUI (Multi-platform App UI) are strongly preferred Why Join Us? • Opportunity to work on innovative projects and cutting-edge technologies • Collaborative and inclusive work environment • Professional growth and development opportunities • Competitive salary and benefits package If you are ready to take your career to the next level and make a significant impact, apply now! Please send your resume and a brief cover letter to hiring@ Synthlane .com or apply directly through our LinkedIn job posting. Join us at Synthlane and be part of a dynamic team that values creativity, innovation, and excellence.
We are seeking an experienced SAP L1 Support Engineer with a strong background in resolving high-volume user issues and providing exceptional frontline support. The ideal candidate should be adept at troubleshooting SAP-related incidents, maintaining structured documentation, and ensuring smooth communication between end-users and higher-level support teams. Location: Noida, Uttar Pradesh, India Experience: 1–3 years in SAP L1 Support Employment Type: Full-time Key Responsibilities: Incident Resolution: Perform first-level diagnosis and resolution for SAP system issues related to user access, roles, master data, and transactional errors. Ticket Management: Efficiently log, categorize, and prioritize tickets, ensuring SLA adherence and quality service delivery. User Support: Provide expert guidance to end-users on SAP processes, standard transactions, and error prevention. Escalation Handling: Escalate unresolved or complex issues to L2/L3 teams with detailed analysis and supporting information. Knowledge Management: Update and maintain a knowledge base of recurring issues and standard resolutions. Collaboration & Communication: Act as the primary liaison between business users, IT teams, and SAP functional/technical consultants. Required Skills: Hands-on experience in SAP support environments (e.g., FI/CO, MM, SD, PP, HR, or SuccessFactors). Proficiency with ticketing systems such as ServiceNow, Remedy, or SAP Solution Manager. Strong analytical and troubleshooting skills with attention to detail. Excellent communication, customer service, and multitasking abilities. Ability to follow defined support processes and work effectively within a team. Qualification: Bachelor’s degree in Computer Science, Information Technology, or related field. SAP certification or domain-specific SAP training preferred. Prior experience working in ITIL-based environments is a plus.
We are looking for a hands-on SAP L1 Support Team Lead to guide and manage a team of SAP L1 Support Engineers while actively participating in troubleshooting and escalation management. The ideal candidate combines leadership with strong technical and process knowledge to ensure smooth, high-quality SAP support operations. You will be responsible for ensuring tickets are resolved efficiently, mentoring team members, improving processes, and maintaining excellent relationships with both end-users and higher-level support teams. Key Responsibilities: 🧭 Team Leadership & Coordination • Lead, mentor, and motivate a team of SAP L1 Support Engineers to deliver consistent, high-quality support. • Assign and balance daily workload, ensuring SLA compliance and optimal team performance. • Conduct regular team reviews, coaching sessions, and performance evaluations. ⚙️ Hands-on Support & Escalations • Personally handle complex or high-impact L1 incidents and perform root cause analysis. • Escalate issues appropriately to L2/L3 teams, ensuring detailed handover and follow-up. • Participate in daily operational activities (ticket handling, user communication, and documentation). 🔄 Process & Quality Management • Track and analyze ticket trends, identify recurring issues, and initiate preventive actions. • Maintain and enhance the internal knowledge base with new resolutions and best practices. • Continuously improve processes for faster turnaround and higher user satisfaction. 🧩 Collaboration & Reporting • Act as the key liaison between business users, L2/L3 teams, and IT management. • Prepare weekly and monthly reports on ticket volumes, SLA metrics, and team performance. • Participate in service reviews and support audits, ensuring adherence to ITIL standards. ⸻ Required Skills: • Strong hands-on experience in SAP L1 support (user management, authorization issues, transaction errors, master data support). • Good understanding of SAP functional areas (FI/CO, MM, SD, or HR). • Experience with ticketing systems such as ServiceNow, Remedy, or SAP Solution Manager. • Excellent troubleshooting, documentation, and analytical skills. • Strong communication and interpersonal abilities to handle users and coordinate with other teams. • Proven experience leading or mentoring a small support team. ⸻ Qualifications: • Bachelor’s degree in Computer Science, Information Technology, or related field. • 4–7 years of total experience in SAP support with at least 1–2 years in a team lead capacity. • ITIL Foundation or SAP certification preferred. ⸻ Performance Indicators: • SLA adherence and ticket closure rate • Team response and resolution time • User satisfaction and feedback • Knowledge base contribution and process improvements • Reduction in repeat or escalated incidents
QA Intern – Malware Analysis & Detection Company: Synthlane Technologies Location: Noida (Work From Office) Website: https://synthlane.com/ Duration: 1–2 months (Internship) Start Date: As soon as possible About Synthlane Synthlane Technologies is a deep-tech company working on cutting-edge cybersecurity and infrastructure problems. Our team works on malware analysis, detection solutions, and next-gen security tooling for real-world environments. We are looking for a QA Intern (Malware Analysis & Detection) who is sharp, curious, and eager to learn. You will work closely with our engineering team to test and validate our malware analysis and detection solutions. What You Will Do (Key Responsibilities) Assist in testing malware analysis and detection pipelines developed by the core team. Help design and execute test cases for malware behavior tracking (network calls, file changes, persistence, etc.). Validate detection results across different file formats (e.g., ISO, ELF, APK, executables). Work on Linux-based environments to run tests, scripts, and basic automation. Help identify bugs, edge cases, and inconsistencies, and document them clearly for the engineering team. Contribute to basic malware analysis workflows under guidance (static/dynamic analysis, sandbox runs, etc.). Prepare concise test reports , observations, and improvement suggestions in clear English. Who We’re Looking For (Requirements) Strong problem-solving ability and logical thinking (we value smart, fast learners). Comfortable working from our Noida office (this is an on-site role; travel to Noida is required). Basic understanding or strong interest in malware analysis and detection (coursework, self-study, or projects is a plus). Programming skills in at least one language (e.g., Python, C/C++, Go, Rust, etc.). Comfortable using Linux (basic commands, navigating the OS, running scripts/tools). Good English communication skills – especially written, for documentation and reporting. Available for a 1–2 month internship and can join immediately / as soon as possible . Nice-to-Have (Plus Points) Familiarity with any of the following (even at a beginner level): Malware analysis tools (Ghidra, IDA Free, Radare2, etc.). Static/dynamic analysis concepts for PE/ELF/APK files. Basic networking concepts (TCP/IP, HTTP, DNS, etc.). Prior personal projects, labs, CTFs, or academic work related to cybersecurity / malware / reverse engineering . Why Intern at Synthlane? Work with a deep-tech team solving real cybersecurity problems. Hands-on exposure to malware analysis, detection, and QA processes . Mentorship from engineers working in infrastructure, systems programming, and security . Opportunity to experience a product-style, fast-paced environment in a short but intense internship. How to Apply Send us an email with the subject line: “Application – QA Intern (Malware Analysis & Detection)” Include: Your resume/CV A short note on why you’re interested in malware analysis & QA Any GitHub / project links / CTF profiles (if available) Send it to hiring@synthlane.com Or Apply via this link. Requirements Who We’re Looking For (Requirements) Strong problem-solving ability and logical thinking (we value smart, fast learners). Comfortable working from our Noida office (this is an on-site role; travel to Noida is required). Basic understanding or strong interest in malware analysis and detection (coursework, self-study, or projects is a plus). Programming skills