Sales Strategy and Execution: Develop and execute strategic sales plans to achieve revenue targets for cloud labs and exam vouchers. Identify new business opportunities and cultivate relationships with clients to expand market reach. Collaborate with marketing teams to create campaigns and promotional activities to drive sales. Client Relationship Management: Serve as the primary point of contact for clients, addressing inquiries, providing product information, and offering solutions tailored to their needs. Build and maintain strong, long-lasting customer relationships through regular communication and exceptional service. Conduct regular account reviews to assess customer satisfaction and identify opportunities for upselling or cross-selling. Product Knowledge and Training: Stay up-to-date with the latest developments in cloud technologies and certification programs. Provide training and product demonstrations to clients and internal teams to ensure a thorough understanding of cloud labs and exam voucher offerings. Collaborate with product development teams to gather feedback from clients and contribute to the enhancement of existing products or the development of new offerings. Vendor and Partner Management: Manage relationships with OEMs and other vendors to negotiate favorable terms for cloud labs and exam vouchers. Coordinate with partners to ensure timely delivery of products and resolve any issues or concerns that may arise. Track sales performance against targets and provide regular reports to management. Analyze market trends, competitor activities, and customer feedback to identify opportunities for growth and improvement. Qualifications Bachelors degree in Business Administration, Marketing, or related field (MBA preferred). Proven track record of success in sales, preferably in the technology industry. Deep understanding of cloud technologies, certification processes, and related products. Excellent communication and negotiation skills, with the ability to build rapport and trust with clients. Strong analytical abilities and proficiency in Microsoft Excel or similar tools for data analysis. Ability to work independently and collaboratively in a fast-paced, dynamic environment. Prior experience in vendor or partner management is a plus. If you are passionate about cloud technologies and sales, and you thrive in a challenging yet rewarding environment, we invite you to apply for the Cloud Labs Sales and Exam Vouchers Manager position. Take the next step in your career and become a valuable asset to our team as we continue to innovate and drive growth in the cloud computing industry. Developing and sustaining solid relationships with key clients that bring in the most income for the company. Addressing and resolving key clients complaints. Acting as the main point of contact between key clients and internal teams. Communicating and collaborating with the marketing, trainer engagement, and customer success departments to ensure that key clients needs are met. Compiling reports on account progress, goals/badge/Other Contributions and forecasts for stakeholders. Developing a thorough understanding of key client needs and requirements and preparing customized solutions. Negotiating contracts with key clients and meeting established deadlines for the fulfilment of each client s long-term goals. Experience/Skills 10+ years of experience, preferably from the IT trainings and certification or other professionals skill development industry. Proven experience in key account management. The ability to handle multiple client accounts. Strong Negotiation & Influencing Skills Prior experience in selling to C-level suite, L&D, technical heads, functional owners Promote/sell edForce enterprise learning solutions to corporates across the region Develop sales pipeline and generate revenues for training and certifications. Account and client relationship management Engaging large customers for long term partnerships and ensuring consistency in the business Leading sales presentation and technical discussions with clients Achieving weekly/monthly/quarterly sales targets and other performance evaluation parameters 5+ years of experience, preferably from the Education, IT trainings and certification or other professionals skill development industry Excellent communication and presentation skills Strong Negotiation & Influencing Skills Prior experience in selling to C-level suite, L&D, technical heads, functional owners
Sales Strategy and Execution: Develop and execute strategic sales plans to achieve revenue targets for cloud labs and exam vouchers. Identify new business opportunities and cultivate relationships with clients to expand market reach. Collaborate with marketing teams to create campaigns and promotional activities to drive sales. Client Relationship Management: Serve as the primary point of contact for clients, addressing inquiries, providing product information, and offering solutions tailored to their needs. Build and maintain strong, long-lasting customer relationships through regular communication and exceptional service. Conduct regular account reviews to assess customer satisfaction and identify opportunities for upselling or cross-selling. Product Knowledge and Training: Stay up-to-date with the latest developments in cloud technologies and certification programs. Provide training and product demonstrations to clients and internal teams to ensure a thorough understanding of cloud labs and exam voucher offerings. Collaborate with product development teams to gather feedback from clients and contribute to the enhancement of existing products or the development of new offerings. Vendor and Partner Management: Manage relationships with OEMs and other vendors to negotiate favorable terms for cloud labs and exam vouchers. Coordinate with partners to ensure timely delivery of products and resolve any issues or concerns that may arise. Track sales performance against targets and provide regular reports to management. Analyze market trends, competitor activities, and customer feedback to identify opportunities for growth and improvement. Qualifications Bachelors degree in Business Administration, Marketing, or related field (MBA preferred). Proven track record of success in sales, preferably in the technology industry. Deep understanding of cloud technologies, certification processes, and related products. Excellent communication and negotiation skills, with the ability to build rapport and trust with clients. Strong analytical abilities and proficiency in Microsoft Excel or similar tools for data analysis. Ability to work independently and collaboratively in a fast-paced, dynamic environment. Prior experience in vendor or partner management is a plus.