Job Description: Role Title : AVP, Mail Services Management (L11) Company Overview: Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more. We have recently been ranked #5 among India s Best Companies to Work for 2023, #21 under LinkedIn Top Companies in India list, and received Top 25 BFSI recognition from Great Place To Work India. We have been ranked Top 5 among India s Best Workplaces in Diversity, Equity, and Inclusion, and Top 10 among India s Best Workplaces for Women in 2022. We offer 100% Work from Home flexibility for all our Functional employees and provide some of the best-in-class Employee Benefits and Programs catering to work-life balance and overall well-being. In addition to this, we also have Regional Engagement Hubs across India and a co-working space in Bangalore. Organizational Overview: Our Analytics organization comprises of data analysts who focus on enabling strategies to enhance customer and partner experience and optimize business performance through data management and development of full stack descriptive to prescriptive analytics solutions using cutting edge technologies thereby enabling business growth. Role Summary/Purpose: As an AVP, Mail Services Management, you will lead all activities related to L3 Process Mail Services and Scanning supporting Synchrony s processes as it relates to the services around inbound mail management, including, but no limited to Postal Office Returns and Customer Correspondence. This role is also in charge of monitoring and management of success metrics that demonstrate compliant, efficient, customer focused and optimized execution. Key Responsibilities: Champion Customers: Monthly monitoring of volumes and metrics managing the development and enhancement of reporting to capture the performance of all processes and tools supporting our inbound mailing operations. Using insights to identify issues or improvement opportunities. Share insights with leadership, governance and platforms as needed. Act as Owners : Design and maintain assessment analysis of processes and tools including cost factors by monitoring activities and teams. Coordinate any sustainable process controls and reviews framework to mitigate risks. Relate and Inspire: Lead management efforts and coordination with internal partners (MidApps, Production and Fulfillment, Letters, Marketing, CSS IT, Compliance, Technology, Product, Information Security, Data Analytics, Business Operations, Finance etc.) as well as external suppliers involved in the related processes to ensure proper execution of activities and devise any future enhancements. Elevate Every Day: Monitor at Client and Product levels to identify possible issues and improvement opportunities, coordinating proper research of issues (root cause) and the subsequent implementation to resolve or improve the trends. Partner with Surveillance on setting and maintaining controls (retention rules, evidence, etc.) Partner with Customer Solutions in optimization efforts for correspondence (imaging and scanning) of customer correspondence flow. Work with statement, plastic, and letter communications process owners on periodic reviews of mailing services to ensure adherence and applicability to current business needs as it relates to Postal Office Returns, including setting processes and controls around new and updated product settings. Manage changes to the operational processes that could impact established activities and procedures as well as system settings and rules. Own Job aid/process doc supporting these operations. Perform other duties and/or special projects as assigned. Required Skills Knowledge: 4-year bachelor s degree or in lieu of the degree, 6+ years of Operations or IT experience. Minimum 3-year experience in cross-functional collaboration teams and leading projects/initiatives. Functional experience with Tableau and FISERV , MidApps experience desired Analytical and reporting skills and experience using data for process monitoring Desired Characteristics: Skills you have that will delight us: Analytical and reporting skills (Excel and Tableau). Experience using data for process monitoring. Excellent communication skills Excellent relationship building, negotiation, and facilitation skills. Ability to manage processes through operational as well and compliance/regulatory rigor. Demonstrated ability to lead change successfully across large groups. Ability to lead and manage projects to completion including change management, especially managing multiple projects simultaneously. Ability to work with all levels across the business including senior leaders internally and with customers (or clients). Eligibility Criteria : 4-year bachelor s degree or in lieu of the degree, 6+ years of Operations or IT experience. Work Timings: E mployee will need to work US hours most days For Internal Applicants: Understand the criteria or mandatory skills required for the role, before applying Inform your manager or HRM before applying for the role on Workday Ensure that your professional profile is updated (fields such as education, prior experience, skills) and it is mandatory to upload your updated resume (Word or PDF format) Must not be any corrective action plan (First Formal/Final Formal, PIP) L9+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible L9+ Employees can apply Grade/Level: 11 Job Family Group:Customer Service Operations

Job Description: Role Title : AVP, Acquisition Fraud Strategy (L10) Company Overview: Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more. We have recently been ranked #2 among India s Best Companies to Work for 2024, #21 under LinkedIn Top Companies in India list, and received Top 25 BFSI recognition from Great Place To Work India. We have been ranked Top 5 among India s Best Workplaces in Diversity, Equity, and Inclusion, and Top 10 among India s Best Workplaces for Women in 2022. We offer 100% Work from Home flexibility for all our Functional employees and provide some of the best-in-class Employee Benefits and Programs catering to work-life balance and overall well-being. In addition to this, we also have Regional Engagement Hubs across India and a co-working space in Bangalore. Organizational Overview: Credit Team decisions credit actions across the lifecycle of a customer - from acquisition to account management to collections and recovery - we work towards managing credit and fraud losses and elevating customer experience through powerful and proprietary insights on customer risk and credit behaviors. The actionable insights are driven by access to numerous alternative data sources, new age technologies, focused strategies, emerging algorithms, and predictive precision. Spread across 10 pillars the credit team in India caters to the entire gamut of decision sciences, from data management to model development to strategy design, and bringing it all to life through technology, and managing within the guardrails of our regulatory requirements. As part of the team, you will have access to some unique product propositions, functional and leadership training, interaction with the executive leadership team and a myriad of diverse perspectives. Role Summary/Purpose: AVP, Acquisition Fraud Strategy will have the opportunity to work as an IC with the Payment Fraud strategy team within Acquisition Fraud Strategy and will assume ownership of payment fraud strategy development efforts. Lead/support analytical projects, design analysis plan and formulate recommendations. Work directly with other fraud team members, PCM s and senior leaders to establish strategy direction for each client. Work closely with implementation team to ensure strategy is working as intended. Work across functionally to ensure strategy is approved and meeting compliance requirements. Key Responsibilities: Develop, implement, monitor performance tracking of payment fraud strategies that minimize SYF and client s fraud risk Drive enhanced strategy using champion/challenger learnings to reduce fraud and improve customer experience Complete required strategy documentation and meet audit standard Work closely with implementation team to ensure strategy is implemented correctly through pre and post implementation validation Support new clients onboarding, evaluate and provide recommendation on new tools and process Coordinate and communicate on a frequent basis with cross-functional team members Provide support to other team members Meet assigned deadlines and perform tasks as assigned Perform other duties and/or special projects as assigned Required Skills/Knowledge: Bachelors degree with quantitative underpinning (i.e., Risk, Economics, Finance, Mathematics, Statistics, Engineering) with minimum 4 above years in building analytically derived strategies within Credit, Marketing, Risk or Collections in Financial services, or in lieu of a degree 6 above years of relevant experience in an analytical/quantitative role related to consumer lending. 2+ years of experience working with statistical tools such as SAS, Python, Tableau. Expert level proficiency with Excel 2+ years of experience in retail, business, installment loans, or private label credit. Excellent temperament and ability to work through uncertainty, collaborate respectfully across functions teams, and find solutions to issues Desired Skills/Knowledge: Strong communications, problem solving skills attention to detail Ability to multitask and perform in a fast paced environment Demonstrated problem solving and critical thinking skills. International fraud/consumer finance experience a plus. Experience with Fiserve, Genasys, Surveyor and Edison platform a plus. Experience with CDCI, PDR and CLBP2 database a plus. Proven ability to work with data sources, data warehouses and database tools. Proven ability to successfully manage and implement projects on time on budget. Proven ability to communicate with all levels of employees, management and clients. Eligibility Criteria: Bachelors degree with quantitative underpinning (i.e., Risk, Economics, Finance, Mathematics, Statistics, Engineering) with minimum 4 above years in building analytically derived strategies within Credit, Marketing, Risk or Collections in Financial services, or in lieu of a degree 6 above years of relevant experience in an analytical/quantitative role related to consumer lending. Work Timings: This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time - 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details. For Internal Applicants: Understand the criteria or mandatory skills required for the role, before applying Inform your manager and HRM before applying for any role on Workday Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format) Must not be any corrective action plan (Formal/Final Formal) L8+ Employees who have completed 18 months in the organization and 12 months in their current role and level are only eligible. L8+ Employees can apply Level / Grade : 10 Job Family Group:Credit

Job Description: Role Title: AVP, Analytics - Product Consulting (L10) Company Overview: Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more. We have recently been ranked #5 among India s Best Companies to Work for 2023, #21 under LinkedIn Top Companies in India list, and received Top 25 BFSI recognition from Great Place To Work India. We have been ranked Top 5 among India s Best Workplaces in Diversity, Equity, and Inclusion, and Top 10 among India s Best Workplaces for Women in 2022. We offer 100% Work from Home flexibility for all our Functional employees and provide some of the best-in-class Employee Benefits and Programs catering to work-life balance and overall well-being. In addition to this, we also have Regional Engagement Hubs across India and a co-working space in Bangalore. Organizational Overview: Our Analytics organization comprises of data analysts who focus on enabling strategies to enhance customer and partner experience and optimize business performance through data management and development of full stack descriptive to prescriptive analytics solutions using cutting edge technologies thereby enabling business growth Role Summary/Purpose: Synchrony s Products team is focused on building a complete ecosystem that allows for more ways to grow the book in a comprehensive manner across all channels. Synchrony s Pay in 4 and Pay Monthly installments gives our customers the power to make purchases today and pay them off over time in predictable, equal payments. We continue to evolve our multi-product experiences from side-by-side offerings of Revolve and Installment products to multi-product prequalification to seamlessly offer our full suite of products. Our merchants/providers and consumers are also demanding financing solutions that maximize purchase conversions and we are building a streamlined multi-source financing option that would increase sales conversion. Additionally, SYF continues to scale third party mobile wallets and increase usage. Synchrony s Product Analytics team is responsible for providing data-driven analytic strategy solutions to drive the profitable growth of our Installment products, deliver long-term vision of Multi-Product Prequalification, continuing to test/learn how to maximize conversion and profitability across product suite and execute on incubating the next generation of consumer fintech products capabilities. The individual is expected to manage a queue of analytical projects from start to finish and develop actionable recommendations based on findings. This will include reporting, behavioral analytics, segmentation, building proformas, forecasting, and other activities related to improving portfolio performance. This individual is expected to partner with internal stakeholders to influence and drive strategy. This role (Individual Contributor) emphasizes data-driven storytelling through PL financial drivers and understanding profitability dynamics. This role is a part of India Analytics Hub (IAH) and reports to Product Analytics and Consulting leader in IAH. Essential Responsibilities: Generate reporting dashboards in Tableau based on product (Pay Monthly, Pay-in-4, Dual card and Cobrand), channel (POS, Digital, Unifi, other Distribution channels etc.), capability (Multi-product prequal, Multi-source Financing, Mobile Wallets) and client performance cross SYF platforms Conduct wing to wing extensive analysis of performance trends and leverage predictive analytics to provide insight into growth opportunities Communicate KPIs and actionable insights to stakeholders, guided by data-based storytelling Support our Product Upgrade program, which includes developing targeting strategies through pro forma forecasts and financial analysis. Establish test and control strategies to measure impact of incubation initiatives by leveraging advanced analytical tools such as segmentation, and statistical models Experience coordinating multiple tasks with aggressive time frames Act as a trusted advisor to solve complex business problems and provide actionable recommendations based upon data driven insights Identify the impact to Synchrony s business model of implementing new products capabilities and monitor customer behavior post-launch Develop and present accurate, meaningful results on time and in a concise packaged fashion to a variety of audiences including senior leadership Analyze and segment customers by behavior, level of engagement, and profitability to ensure that targeting strategies meets the needs of customers and the business Required Skills Knowledge: 4+ years of hands-on Experience in SQL /SAS with proven ability to leverage advanced algorithms and be efficient in handling complex/large data 2+ years of experience in BI tools, e.g. Power BI, Tableau, Birst, etc. 2+ years in marketing analytics, with a focus on customer analytics 2+ years in building analytics to drive strategy with positive outcomes and measuring impact Proven experience with large-scale data analysis, data mining, and statistical modeling. Ability to solve complex technical and people-oriented problems with minimal supervision Advanced proficiency in MS-Excel and MS-PowerPoint with superior data analyses and story boarding skills Strong written/oral communication stakeholder management skills Desired Skills Knowledge: Superior thought leadership and framework based solutioning abilities Experience in storytelling, presenting to senior leaders with strong communication skills Innovative mindset that looks to improve current capabilities and discover new ones Deeper knowledge of latest tools, techniques and trends in data analytics and machine learning. Experience working with Python and R, preferably in a Linux-based cloud environment such as AWS Experience with modeling/forecasting Eligibility Criteria: Degree in Statistics, Mathematics, Economics, Engineering, or any other quantitative streams with 4+ years of hands-on relevant analytics/data science experience, or in lieu of a degree 6+ years of relevant analytics/data science experience. Work Timings: This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time - 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details. The position is remote, where you have the option to work from home. For Internal Applicants: Understand the criteria or mandatory skills required for the role, before applying Inform your manager or HRM before applying for the role on Workday Ensure that your professional profile is updated (fields such as education, prior experience, skills) and it is mandatory to upload your updated resume (Word or PDF format) Must not be any corrective action plan (First Formal/Final Formal, PIP) Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible L08 + Employees can apply Level / Grade : 10 Job Family Group:Data Analytics

Job Description: Role Title: AVP , Software Engineer III - Marketing Apps(L10) COMPANY OVERVIEW: Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more. We have recently been ranked #2 among India s Best Companies to Work for by Great Place to Work. We were among the Top 50 India s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies. Synchrony celebrates ~51% women diversity, 105+ people with disabilities, and ~50 veterans and veteran family members. We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being. We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles. Organizational Overview: This role falls under Marketing Technology team within Engineering. We operate at the intersection of marketing technology and engineering, leveraging a variety of SaaS solutions across the value chain to drive enhanced customer engagement, acquisition, and retention. By integrating technology, we create innovative solutions that empower our teams to deliver exceptional results. Role Summary/Purpose: With ever evolving financial landscape there are wide range of challenges that demand innovative solutions. This role is responsible for designing, implementing and managing highly available and scalable integrations across marketing and various other platforms. Along with development and implementation, the role will be responsible for discovery, exploration and quick learning about SaaS platforms and solutions. Key Responsibilities: Solution and build applications across the full stack, experience in PCF, Cloud Native Application Architecture, Microservices ecosystem, Spring Java, and RESTful API s are a must Influence agile development teams through all phases of the Agile development life cycle. Implement new technologies and assist developers as they migrate to new technologies. Drive a CI/CD strategy using our Jenkins, Bitbucket, and uDeploy stack. Ensure compliance with architecture, security and technology standards set by Synchrony. Assist in crafting and maintaining the future state technology architectural strategy, along with our application modernization and migration roadmap. Participate in Agile scrums consisting of cross-functional teams. Ensure application code quality through development, test, and QA. Be a SME - Participate in addressing root cause analyses, incident reports and provide direction in problem resolution. Ability to analyze production defects, troubleshoot systems, identify root cause, and implement fixes . Act as an escalation support point as required. Identify ways to increase efficiency and improve system performance. Work with third party vendors to develop software and/or integrate their software into the companys products . Perform other duties and/or special projects as assigned. Required Skills/Knowledge: Hands on experience with Java, Spring Boot, Kafka, Caching. Hands on experience in working with relational databases. Hands on experience in designing scalable applications. Working experience with IBM ACM platform. Working experience with any MarTech Software as a Solution product. Desired Skills/Knowledge: Strong PC skills, Excel, Access, Microsoft Office, PowerPoint One Note. Experience with documentation and diagramming tools like Word/Visio/Whimsical etc. Highly motivated and demonstrate high level of initiative. Passion for technology and self-driven. Expertise with continuous integration environments . Experience with writing unit, integration, and UI test cases. Strong experience with Pivotal Cloud Foundry . Knowledge in using Splunk for production support. Experience with Database Architecture, Modeling, and familiarity with MySQL SQL . Excellence in technical communication with technical and non-technical peers Excellent interpersonal skills with ability to influence clients, team members, management, and external groups. Prior work experience in a Credit Card/Banking/Fin Tech company. Eligibility Criteria: Bachelor s Degree and 6 years of system engineering experience OR in lieu of a Bachelor s Degree 8 years of skilled system engineering experience. Minimum 4 years of application development experience. Minimum 2 years of experience in designing scalable applications. WORK TIMINGS : 3:00 PM to 12:00 AM IST. (This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time - 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details.) For Internal Applicants: Understand the criteria or mandatory skills required for the role, before applying Inform your manager and HRM before applying for any role on Workday Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format) Must not be any corrective action plan (First Formal/Final Formal, PIP) L8+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible. L08+ Employees can apply Level / Grade : 10 Job Family Group:Information Technology

Job Description: Role Title: AVP , Principal Software Engineer - Marketing Apps (L11) COMPANY OVERVIEW: Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more. We have recently been ranked #2 among India s Best Companies to Work for by Great Place to Work. We were among the Top 50 India s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies. Synchrony celebrates ~51% women diversity, 105+ people with disabilities, and ~50 veterans and veteran family members. We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being. We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles. Organizational Overview: This role falls under Marketing Technology team within Engineering. We operate at the intersection of marketing technology and engineering, leveraging a variety of SaaS solutions across the value chain to drive enhanced customer engagement, acquisition, and retention. By integrating technology, we create innovative solutions that empower our teams to deliver exceptional results. Role Summary/Purpose: With ever evolving financial landscape there are wide range of challenges that demand innovative solutions. This role is responsible for designing, implementing and managing highly available and scalable integrations across marketing and various other platforms. Along with development and implementation, the role will be responsible for discovery, exploration and quick learning about SaaS platforms and solutions. Key Responsibilities: Solution and build applications across the full stack, experience in PCF, Cloud Native Application Architecture, Microservices ecosystem, Spring Java, and RESTful API s are a must Influence agile development teams through all phases of the Agile development life cycle. Implement new technologies and assist developers as they migrate to new technologies. Drive a CI/CD strategy using our Jenkins, Bitbucket, and uDeploy stack. Ensure compliance with architecture, security and technology standards set by Synchrony. Assist in crafting and maintaining the future state technology architectural strategy, along with our application modernization and migration roadmap. Participate in Agile scrums consisting of cross-functional teams. Ensure application code quality through development, test, and QA. Be a SME - Participate in addressing root cause analyses, incident reports and provide direction in problem resolution. Ability to analyze production defects, troubleshoot systems, identify root cause, and implement fixes . Act as an escalation support point as required. Identify ways to increase efficiency and improve system performance. Work with third party vendors to develop software and/or integrate their software into the companys products . Perform other duties and/or special projects as assigned. Required Skills/Knowledge: Bachelor s Degree with 8 years of system engineering experience OR in lieu of a degree, 10 years of skilled system engineering experience. Minimum 5 years of application development experience. Minimum 3 years of experience in designing scalable applications. Hands on experience with Java, Spring Boot, Kafka, Caching. Hands on experience in working with relational databases. Hands on experience in designing scalable applications. Working experience with Customer Data Platforms. Working experience with any Multichannel marketing tools. Desired Skills/Knowledge: Strong PC skills, Excel, Access, Microsoft Office, PowerPoint One Note. Experience with documentation and diagramming tools like Word/Visio/Whimsical etc. Highly motivated and demonstrate high level of initiative. Passion for technology and self-driven. Expertise with continuous integration environments . Experience with writing unit, integration, and UI test cases. Strong experience with Pivotal Cloud Foundry . Knowledge in using Splunk for production support. Experience with Database Architecture, Modeling, and familiarity with MySQL SQL . Excellence in technical communication with technical and non-technical peers Excellent interpersonal skills with ability to influence clients, team members, management, and external groups. Prior work experience in a Credit Card/Banking/Fin Tech company. Eligibility Criteria: Bachelor s Degree with 8 years of system engineering experience OR in lieu of a degree, 10 years of skilled system engineering experience. WORK TIMING S : 3:00 PM to 12:00 AM IST. (This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time - 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details.) For Internal Applicants: Understand the criteria or mandatory skills required for the role, before applying Inform your manager and HRM before applying for any role on Workday Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format) Must not be any corrective action plan (First Formal/Final Formal, PIP) L9+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible. L09+ Employees can apply. Grade/Level: 11 Job Family Group:Information Technology

Job Description: Role Title: AVP, Sourcing (L11) Company Overview: Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more. We have recently been ranked #2 among India s Best Companies to Work for by Great Place to Work. We were among the Top 50 India s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies. Synchrony celebrates ~51% women diversity, 105+ people with disabilities, and ~50 veterans and veteran family members. We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being. We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles Organizational Overview: AVP-Sourcing will be part of the Global Sourcing Organization within the Source to Pay Function. Sourcing team at Synchrony is a dynamic and forward thinking group of 25+ Sourcing leaders located across the US, India and Philippines. The team thrives on building strategic supplier networks, mastering negotiation, optimizing contracts and delivering lasting business impact. Role Summary/Purpose: The AVP-Sourcing will execute and carry out the sourcing process, ensure supplier compliance during on-boarding and engagement for renewal time periods, review contractual agreements of assigned suppliers, including developing certain sourcing category strategies for Global hubs (US and Asia). In this role, you will manage and mitigate supplier as well as business risks and work closely with the Business leaders and Sourcing Leaders. Essential Responsibilities: Regularly meet with business owners across Synchrony lines of businesses (LOBs) and/or Sourcing Leaders to provide guidance and direction to functional teams, with strong process responsibility to develop comprehensive plan to execute while meeting business needs (i.e., examine scope, cost, availability of products/services and market conditions to complete projects). Expertise on Global Supply markets (US and Asia) in terms of supplier/products/services and local compliance requirement for suppliers. Drive sourcing initiatives with focus on driving productivity, cost saving benefits and identifying rationalization opportunities. Leverage professional expertise with Legal and business owners to review and modify contractual terms conditions. Oversight of supplier compliance with regulatory and reputational requirements throughout all stages of the sourcing process. Conduct and assist RFIs/RFPs, market research and identification, qualification and competitive analysis of required products and services. Utilize Source to Pay and e-Auction tools to leverage competition and drive cost reductions. Work with Sourcing Team Leader to identify, streamline and support implementation of improvement to Sourcing operating plan as well as the overall Sourcing process. Identify, streamline and drive implementation of sourcing strategies for various commodities (majorly but not limited to Technology, Marketing, Contingent Labour, Facilities) as per Business requirement. Work with Supplier Management teams and the functional businesses to ensure alignment with strategies, goals, and objectives. Regularly monitor, track and report on Sourcing projects to ensure adherence to cycle-time performance metrics. Create PowerPoint/Excel materials for review with senior and executive management teams, as required. Support updating of all purchasing-related SOPs. Perform other duties and/or special projects, as assigned. Ability to perform in Global environment and support global working hours as per business needs. Required Skills/Knowledge: Bachelor s degree with a minimum 10 years of experience in financial services or insurance (i.e., Supplier Risk Management, Operations, Customer Service, Collections). In lieu of a degree 12+ years of progressive business experience. Minimum of 10 years of experience within Sourcing (including but not limited to category management, contract negotiations, supply chain management, supplier management, and/or logistics) with a proven track record for strong execution and delivering value. Able to work in the US working hours. Desired Skills/Knowledge: Experience within Financial Service or Banking Industry Experience in Sourcing of Marketing Commodity Demonstrated project management skills Must have proven strong facilitation skills and experience delivering presentations Must have proven quantitative and analytical skill set Experience providing outstanding oral and written communication skills at all levels of the organization High enthusiasm and desire to work in fast paced, ever changing environment Proven ability to manage complex initiatives across multiple teams/platforms Ability to work independently and effectively manage multiple priorities with little supervision Experience working with Source to Pay systems (Coupa, Ariba, Tableau, SAS, Oracle, or comparable solution) Strong PC proficiency (Microsoft Suite including: Word, Excel, PowerPoint, and Outlook) or comparable software application Eligibility Criteria: Bachelor s degree with a minimum 10 years of experience in financial services or insurance (i.e., Supplier Risk Management, Operations, Customer Service, Collections). In lieu of a degree 12+ years of progressive business experience. Work Timings: 8am to 5pm EST For Internal Applicants : Understand the criteria or mandatory skills required for the role, before applying Inform your manager and HRM before applying for any role on Workday Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format) Must not be any corrective action plan (First Formal/Final Formal, PIP) L9+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible. L09+ Employees can apply Grade/Level: 11 Job Family Group:Sourcing

Job Description: Role Title: AVP, IAM Automation Engineer (L10) Company Overview: Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more. We have recently been ranked #2 among India s Best Companies to Work for by Great Place to Work. We were among the Top 50 India s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies. Synchrony celebrates ~51% women diversity, 105+ people with disabilities, and ~50 veterans and veteran family members. We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being. We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles. Organizational Overview: This role will be part of Synchrony IAM Programs Development and Automation team which ties to Synchrony Information Security team. The AVP, IAM Automation Engineer will report to Product Owner. This role is responsible for handling Synchrony s IAM automation initiatives which involves development activities while supporting the existing product. Candidate will have to closely work with various Stakeholders Product Owners across organization. Role Summary/Purpose: Synchrony Financial , IAM automation engineering team provides visibility of critical security aspects to end users and a pplications. The AVP, IAM Automation Engineer will be a key subject matter expert to drive design, development and support services for indigenous application built for handling IAM services. A nd , also partner in driving strategic automation initiatives at scale. This position will work with our business partners and stakeholders to develop solutions to suit their needs . Key Responsibilities: Develop, implement and m aintain indigenous solution buil t for handling IAM operations . Ensure IAM native solution s comply with best practices following Industry sta ndards defined for Financial institutions . Identify opportunities to drive integration with existing IT infrastructure. Responsible for coordinating with stakeholders and gathering business requirements. Responsible for driving the development lifecycle from proposal to implement ation. Identify and evaluate complex business processes and technology gaps in internal risk controls . Required Skills/Knowledge: Bachelor s degree with at least 4 to 5 years of experience in Information Technology OR in lieu of a degree minimum 6 to 7 years of experience in Information Technology in hands on technical role Minimum 2 years of experience working with Identity Authentication and Authorization technologies including Active directory, Microsoft Entra , AWS IAM , Sail P oint , and Okta Minimum 2 year experience with Agile frameworks (Scrum/Kanban ) Proficiency in at least 1 or more programming and scripting languages such as Powershell , Shell, Python, PL SQL SQL Queries , APIs E xperience with Identity Lifecycle management and orchestration tools . Should have proven knowledge and exposure in handling automation in a holistic approach . Desired Skills/Knowledge: Excellent problem-solving ca pabilities and attention to details. Strong communication and Collaboration skills. Ability to articulate the stakeholder requirements into technical requirement. Excellent interpersonal skills with ability to influence stakeholders , team members, management and external groups . Candidate should be able to operate independently with assertive communication. Experience with AWS IAM or Oracle APEX is a plus . Eligibility Criteria: Bachelor s degree with at least 4 to 5 years of experience in Information Technology OR in lieu of a degree minimum 6 to 7 years of experience in Information Technology in hands on technical role Work Timings: 2pm to 11pm IST (This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time - 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details.) For Internal Applicants : Understand the criteria or mandatory skills required for the role, before applying Inform your manager and HRM before applying for any role on Workday Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format) Must not be any corrective action plan (First Formal/Final Formal, PIP) L8+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible. L08+ Employees can apply Grade/Level: 10 Job Family Group:Information Technology

Job Description: Role Title: AVP, Complaint Data Reporting (L10) Company Overview: COMPANY OVERVIEW: Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more. We have recently been ranked #2 among India s Best Companies to Work for by Great Place to Work. We were among the Top 50 India s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies. Synchrony celebrates ~51% women diversity, 105+ people with disabilities, and ~50 veterans and veteran family members. We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being. We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles. Organizational Overview: This role is part of the Enterprise Complaint Customer Experience organization, which is responsible for monitoring, analyzing, and improving complaint data reporting and regulatory compliance Role Summary/Purpose: The AVP Complaints Data Reporting role will be responsible for driving complaint monitoring efforts by developing consistent and accurate reporting packages, performing in-depth data analysis to identify complaint trends, and supporting the planning and execution of Compliance and audit related engagements. This role will report to the VP, Complaints Data Reporting and Analytics leader and partner with all functions within the Enterprise Complaint Customer Experience organization. Essential Functions / Responsibilities: Assist with monthly preparation of governance, board metrics and complaints data. Conduct in-depth analysis of complaint data to resolve complex issues, identify trends, and detect anomalies. Support the preparation and submission of data requests for audits, testing, and regulatory examinations. Develop mechanisms and technical queries to consolidate and integrate available complaint data efficiently. Collaborate on projects to enhance reporting capabilities and improve data integration processes. Create and maintain procedures, job aids, and other controls to support Complaint Data Reporting processes. Partner with the data leadership team to deliver process-focused complaint reporting to key stakeholders. Strengthen, document, and automate control dashboards to monitor and enhance the performance of complaint reporting within the product environment. Perform additional duties and participate in special projects as assigned. Required Skills/Knowledge: Bachelor s degree with 4+ years of experience, or in lieu of a degree 6+ years of experience Minimum 2+ years of hands-on experience in data reporting and analytics. Minimum 2+ years of hands-on experience in SAS, Tableau, and data warehousing for reporting and automation. Strong experience in structured unstructured data analysis to identify risks and insights. Ability to consolidate and automate data from multiple reporting channels Desired Skills/Knowledge: Experience in regulatory examination and internal audit data reporting. Strong project management, communication, and multitasking skills. Familiarity with complaint monitoring systems and processes. Eligibility Criteria: Bachelor s degree with 4+ years of experience, or in lieu of a degree 6+ years of experience Work Timings: 2pm to 11pm IST (This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time - 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details.) For Internal Applicants : Understand the criteria or mandatory skills required for the role, before applying Inform your manager and HRM before applying for any role on Workday Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format) Must not be any corrective action plan (First Formal/Final Formal, PIP) L8+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible. L08+ Employees can apply Grade/Level: 10 Job Family Group:Data Analytics

Job Description: Role Title : Manager, Financial Planning and Analysis (L08) COMPANY OVERVIEW: Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more. We have recently been ranked #2 among India s Best Companies to Work for by Great Place to Work. We were among the Top 50 India s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies. Synchrony celebrates ~51% women diversity, 105+ people with disabilities, and ~50 veterans and veteran family members. We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being. We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles. ORGANIZATIONAL OVERVIEW: Synchrony Finance Centre of Excellence team broadly supports the areas of FP&A, Controllership, Treasury, Finance Analytics and Sourcing and carries out Direct ownership & accountability for Planning, Pacing, R2R and P2P activities ROLE SUMMARY/PURPOSE : This position is a part of the Finance Centre of Excellence team which carries out Direct ownership & accountability for Planning, Pacing, Reporting and analysis related to FP&A. KEY RESPONSIBILITIES: Assist in key month end activities which provide oversight of completeness and accuracy of underlying management information. Reviewing financials on a daily basis during the month-end period and reporting issues to finance management, comparing Actual to plan/ forecast/ prior period to ensure correct month-end close & investigating unusual postings of expenses Prepare accruals and other journal entries and lead the month end close process Prepare dashboards/Packages, report/analyze and interpret periodic financial data for functional management accurately and on a timely basis Monthly management reporting, updating reporting decks & management reviews with Finance Management as required Reviewing processes and suggesting/ implementing improvements & changes to current procedures Provide commentary and insights on performance against budgeted (OP) plan and prior year Prepare monthly and quarterly Estimate reporting (pre- month end estimates of expenses) as well as monthly journal entries Perform adhoc analysis on multiple expense categories Construct models and/or processes to improve forecasting ability Work with US stakeholders to create and review quarterly forecasts and annual OP plans, including reporting & analysis to explain changes against given baselines Providing end to end support / take ownership for Operating Planning exercise Partner with Transformation Teams for enhanced ways of managing the function and be part of internal projects from time to time REQUIRED SKILLS/KNOWLEDGE: Relevant Experience supporting Operations functions - FP&A, Work Force Planning, Ops Analytics etc. Good understanding of Basics in Accounting / financial analysis and Planning / Reporting. Strong analytical and problem solving skills, multi-tasking capabilities are a must Ability to lead projects, assignments and ad hoc requests Candidate should have a high level of attention to detail Demonstrated strong analytical, project management and organizational skills Should have a Proactive approach in problem solving skills Good verbal and written communications skills Sound Decision making skills DESIRED SKILLS/KNOWLEDGE Knowledge of Advanced Excel & Macros Knowledge of Oracle/Hyperion Knowledge of Tableau/Power BI Experience in a service oriented captive business environment preferred - other experiences in KPO may also be preferred ELIGIBILITY CRITERIA MBA (Finance) / CA-Inter / CWA-Inter / M. Com with 2 - 4 Years of relevant work experience WORK TIMINGS: 03:00 PM to 12:00AM IST FOR INTERNAL APPLICANTS: Understand the criteria or mandatory skills required for the role, before applying. Inform your Manager or HRM before applying for any role on Workday. Ensure that your Professional Profile is updated (fields such as Education, Prior experience, Other skills) and it is mandatory to upload your updated resume (Word or PDF format) Must not be any corrective action plan (First Formal/Final Formal, PIP) For levels 4 - 7, Employees who have completed 12 months in the organization and 12 months in current role and level are only eligible For Level 8+, Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible Level / Grade : 8 Job Family Group: Finance

Job Description: Role Title : VP, Issues Management Leader (L12) Company Overview : Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more. We have recently been ranked #2 among India s Best Companies to Work for by Great Place to Work. We were among the Top 50 India s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies. Synchrony celebrates ~51% women diversity, 105+ people with disabilities, and ~50 veterans and veteran family members. We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being. We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles. Organization Overview: Enterprise Risk provides oversight on Synchrony-wide initiatives and projects and manages issues, risk assessment reporting, risk monitoring activities, policy standards and procedure framework for governance documents, and strategic enhancements of the eGRC tool. The first line governance teams deliver on these policies and procedures for managing governance within their functions and on a cross functional basis. Second line risk provide challenge to the first line s risk identification and monitoring practices. Role Summary/Purpose: The VP, First Line Finance Issues Management Leader is responsible for driving Issues Management program across the Finance organization. This role shall oversee all ongoing governance activities related to Issues, Incident and Remediation Management and Internal Data Loss reporting. Additionally, the successful candidate will be helping to drive the stand up of the new operating model across Finance and may have additional responsibilities across the other Governance programs such as metrics and reporting, policies and procedures, exam support, supplier oversight, Risk and Control Assessments and others. The successful candidate for this role is a leader with strong communication skills, the ability to manage through influence, and prior experience managing cross-functional governance initiatives. This role will have a high level of visibility across and communicate effectively with all levels of the organization. Key Responsibilities: This role has primary responsibility to lead and represent the Issues Management program for Finance. Examples of deliverables include but are not limited to the delivery of process improvements; standardizing the documentation, management and thematic root cause analysis of issues, incidents and loss events; the reporting of emerging issues, open issues, trend analysis and status, and project management of complex issues. As an expert in the Issues Management program, this role will prepare and facilitate delivery of issues review meetings across an array of Finance stakeholders and second and third lines of defense. Lead and provide direction to a team (direct or matrixed) of issue coordinators and cross functional experts. Drive effective identification and management of compliance or operational risks, develop solutions, and assist team with remediation and resolution. Oversee the remediation program for significant events across Finance and partner with the SYF Remediation Team. Socialize and embed into Finance, the effective tools, systems and controls for analyzing and monitoring risks (e.g., Remediation Workflow). Establish effective relationships with all operational areas including, but not limited to Compliance, Operational Risk, Governance, Internal Audit, etc. at the leadership level and other supporting levels. Be connected across Governance programs within Finance for ensuring that Issue Management activities feed into other Governance Risk and Control assessments such as RCSA, SOX etc. Work directly with governance counterparts (Technology Operations, Growth, Sales, Credit, Growth etc.) in coordination on issue management standards and activity needs. Coordinate the activities required to support various committees, ensuring applicable presenters are scheduled to speak to issues as well as completed materials are provided to the appropriate committee coordinators. Validate all activities pertaining Loss Data Reporting (internal and external) including coordination of required Finance attestation. Oversee the development of Finance specific policy, procedures, job-aids and training as it pertains to the evolution of a robust Issues Management program. Ensure compliance against all regulations and legislation relating to Issues Management policy and procedures. Oversee the delivery of webinars and training that build Issues escalation awareness and understanding within the Finance Function. Partner with Finance Learning and Development team to create training materials to assist with education of employees on Issues Management process. Manage special projects where required and assist in remediation. Given the establishment of the team and operating model, additional responsibilities may include assisting with other governance responsibilities such as RCSA, Exam Support, supplier oversight, Risk and Control Assessments and others. Qualifications/Requirements: Bachelor s degree in a related field of study (Business, Finance, Risk) 8+ years of professional work experience in a regulated Financial Services organization or External/Internal Audit capacity within Financial Services practice or 10+ years of professional work experience in-lieu of graduation 5+ years of experience in Governance, Risk and Control role which included Issues Management responsibilities (can be concurrent), or 7+ years of relevant experience in-lieu of graduation Desired Characteristics: Centralized Governance / Risk and Control team experience Internal or External Audit and/or first line risk and control experience Issues Management, SOX, RCSA, Surveillance, Metrics Reporting experience within a Financial Services organization Experience managing a small team and having matrixed staffing Understanding of Finance systems processes Experience with regulatory engagements including direct communication with regulators Demonstrated knowledge and understanding of relevant legislation, regulations, and policies Direct experience in a role requiring communicating with senior levels of management in a regulated environment Strong presentation and communication skills with a demonstrated business presence while interacting with senior leaders Strong attention to detail, analytically minded, skilled-documentation skills and effective multi-tasker Strong presentation and communication skills with a demonstrated business presence while interacting with stakeholders Finance qualifications, CPA preferred Strong attention to detail and superior writing and editing experience and skills Ability to drive results independently and prioritize multiple workstreams Excellent time management and organization skills Ability to manage multiple competing initiatives, drive process improvements and deliver results within deadlines with a focus on accuracy and attention to detail WORK TIMINGS : (8:00AM EST to 4:00PM EST) For Internal Applicants : Understand the criteria or mandatory skills required for the role, before applying Inform your manager and HRM before applying for any role on Workday Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format) Must not be any corrective action plan (First Formal/Final Formal, PIP) L10+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible and can apply. L10+ Employees can apply. Grade/Level: 12 Job Family Group: Finance

Job Description: Role Title : AVP, Sr. SailPoint Automation Engineer (L11) Company Overview : Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more. We have recently been ranked #2 among India s Best Companies to Work for by Great Place to Work. We were among the Top 50 India s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies. Synchrony celebrates ~51% women diversity, 105+ people with disabilities, and ~50 veterans and veteran family members. We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being. We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles. Organizational Overview: This role will be part of Synchrony Identity and Access Management Technology and Governance team which ties to Synchrony Information Security team. The AVP, Sr. SailPoint Automation Engineer will report to SIAM Configurations Lead Engineer. This role is responsible for overseeing Synchrony s identity governance cloud automation processes. The candidate will have to closely work with Product Owners across IAM. Role Summary/Purpose: The AVP, Sr. SailPoint Automation Engineer will play a critical role in the engineering and delivery of solutions that enable the strategic modernization transformation of Synchrony s Identity Governance platform. This role will understand the technology ecosystem and engineer solutions to drive critical governance oversight of access for Synchrony systems. Additionally, this individual will help support and advance the Identity Governance Technology team s strategy roadmap for enabling our business. Essential Responsibilities: Design, engineer, deploy, and document Identity Governance solutions working closely with application architects lead engineers, product teams, information security, and risk management functions Develop automation necessary to build, test, deploy, and maintain Identity Governance solutions adhering to DevOps processes Continuous adherence to and champion technical excellence and good design principles following standard technical identity governance documentation including standard configuration, design patterns, technical requirements, architecture diagrams, and sequence/flow diagrams Provide deep subject matter expertise for Identity Governance platform services, entities, configuration, and best practices Drive the operational technical excellence of Identity Governance processes and technologies leveraging performance and availability metrics Apply technical knowledge, industry experience, expertise, and insights to contribute to the development execution of Identity Governance features Day-to-day management maintenance of the Identity Governance platform configuration required to support business requirements, application integrations, workloads, regulatory compliance, and all other platform efforts or deliverables Collaborate across cross-functional teams to improve and deliver on business objectives, priorities. Collaborate with various groups and individuals to troubleshoot and resolve escalated production issues Provide ongoing coaching and mentorship to identity governance engineers and junior engineers to continuously improve the technical knowledge and continuous learning culture across the team. Provide periodic availability for an early morning or weekend platform release on an as needed basis. Qualifications/Requirements: BS/BA in Computer Science / other technical degree or Business Management and 8 years of IT experience or in lieu of degree and 10 years of IT experience. Minimum of 5 years of experience in the development operational support of Identity Governance technologies such as Sailpoint IdentityIQ including platform implementation, installation, configuration administration. Minimum of 5 years of experience in development operational support of Identity Governance processes including joiners, movers, leavers, access management access certifications Minimum of 2 years of experience working with agile methodologies on a product team Minimum of 2 years of experience in automating deployments using DevOps CI/CD best practices Desired Characteristics: Strong communication and presentation skills Proven analytical mindset; Ability to identify patterns or correlations within data sets Critical attention to detail; Ability to coordinate multiple deliverables across multiple teams Strong engineering and architecture skills; especially in information security Strong hands-on development experience building Identity Governance workflows for joiner, mover, leaver, access management access certification workloads Hands-on experience integrating SailPoint with cloud services (AWS, Azure, Google Cloud) Hands-on experience using DevOps technologies such as Git Jenkins to automate the continuous delivery deployment of Identity Governance solutions Hands-on experience working across various identity functions including Identity Governance Administration, Authentication, Authorization, Directory Services, Privilege Management, and Secrets Management Experience designing and building resilient API/Microservice solutions with DevOps and fully automated service delivery capabilities Knowledge of the organization s enterprise technology goals and objectives and core business/mission processes Experience with PII, PCI and NIST 800-53, 800-63, 800-79-2, or 800-157 policies and standard Knowledge of laws, policies, procedures, or governance relevant to cybersecurity for critical infrastructures Knowledge of cyber defense, information technology (IT) risk management and information security policies, procedures, and regulations Eligibility Criteria : BS/BA in Computer Science / other technical degree or Business Management and 8 years of IT experience or in lieu of degree 10 years of IT experience. Work Timings : 03:00 PM to 12:00 AM IST For Internal Applicants : Understand the criteria or mandatory skills required for the role, before applying Inform your manager and HRM before applying for any role on Workday Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format) Must not be any corrective action plan (First Formal/Final Formal, PIP) L9+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible and can apply. L9+ Employees can apply. Grade/Level: 11 Job Family Group: Information Technology

Job Description: Role Title: Manager, Analytics - Customer Insights (L09) Company Overview: Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more. We have recently been ranked #2 among India s Best Companies to Work for by Great Place to Work. We were among the Top 50 India s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies. Synchrony celebrates ~51% women diversity, 105+ people with disabilities, and ~50 veterans and veteran family members. We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being. We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles. Organizational Overview: Our Analytics organization comprises of data analysts who focus on enabling strategies to enhance customer and partner experience and optimize business performance through data management and development of full stack descriptive to prescriptive analytics solutions using cutting edge technologies thereby enabling business growth Role Summary/Purpose: Manager, Analytics - Customer Insights (Individual Contributor) will be part of Decision Management - SYF Growth in India Analytics Hub (IAH), rolling up to Synchrony India. The candidate will be responsible for project management of enterprise-wide Voice of Customer initiatives, generating critical insights into Customer Experience enhancement at the journey and experience levels and to deliver high-visibility and high-impact projects, working in close collaboration with IAH and US Analytics teams to help solve key business problems with solutions that are powered by VOC data and analytics. This candidate will also support data gathering, reporting and process controls related to the Voice of Customer feedback process. Candidate will work on various business initiatives that contribute to Synchrony s growth and customer experience objectives by working with cross-functional teams across Enterprise Operations and leverage state of the art tools (viz. , SAS BI, Verint, Qualtrics, etc. ) to plan and execute projects. Key Responsibilities: Work in Agile environment and work on complex project execution across cross-functional teams (Analytics, Data Mgmt, IT, InfoSec, Tech Acct Mgrs, etc. ) Manage design, execution and testing of surveys for multiple customer feedback and servicing platforms Support design and testing of digital platform intercepts, partnering with cross-functional resources including TechOps, IT, Reporting and others Support wing-to-wing survey programming, testing and execution of surveys for new products, experiences and platforms Facilitate synthesis of customer feedback with internal/external data to derive insights into customer needs Manage strong vendor relationships including sourcing, and third party partnerships Collaboration with data warehouse, data lake and file management teams to ensure accuracy and completeness of VOC data Perform other duties and/or special projects as assigned Active participation in analytics projects assigned from scoping to delivery and solve business problems through basic to advanced analytics Work hands-on to derive insights from data and/or automate critical processes using analytical techniques, tools, software and provide actionable recommendations to enable effective decision making and reduce cycle time, as appropriate Deliver projects, adhering to expected timelines, accuracy & compliance with meticulous project management Contribute to internal initiatives, perform other duties and/or special projects, as assigned Manage accuracy of survey-related VDN set up Creation of executive level reporting and insights, including Monthly Trackers Partner with EO reporting team to ensure accurate and timely delivery of data, reporting, coding and insights Program and test surveys in vendor survey platform(s) Partner with Coding team develop and fine tune text categories tools to support Customer Insights Participate in evaluation of new survey / customer feedback platform Ensure VOC process requirements in place site-level inquiry handling Provide VOC process support across all service touchpoints and survey channels Back up resource for new client integrations for customer insight logistics Maintain and monitor VOC process controls, including Do Not Call, PCI files, etc. Interface with Call Center Operations teams to resolve closed loop feedback requirements / hot alerts Required Skills/Knowledge: Degree in Statistics, Mathematics, Economics, Engineering, or any other quantitative streams with 2+ years of analytics experience to include: 1+ years in project/process management and 1+ years of hands-on relevant analytics experience. Proven success leading complex projects through to execution/implementation and in lieu of a degree 4+ years of relevant analytics experience. Hands-on experience in SQL/SAS/Python or any other programming language experience with an ability to generate insight and process automation Experience with Tableau Experience in using project management tools Experience leveraging operating systems / multiple data sources Strong written/oral communication skills Experience with Microsoft Office Suite: Word, Excel, Outlook, and PowerPoint Good understanding of USA credit business market Able to work remotely, with minimal direction Strong Team Player in cross-functional environment Ability to generate innovative ideas and work on them which would have significant business impact Advanced working knowledge in MS-Excel (including Excel Macros) and MS-PowerPoint with superior data analyses and story boarding skills Desired Skills/Knowledge: 1+ years of analytics experience in Financial Services and Banking domain Good working knowledge in SQL/SAS/Python or any other programming language experience Able to work with minimal direction but not afraid to ask questions when appropriate Strong Team Player in cross-functional environment Ability to effectively manage tasks and projects with competing priorities Strong verbal and written communication skills; Ability to make presentations to all levels of the organization; ability to write commentary and clearly communicate Eligibility Criteria: Degree in Statistics, Mathematics, Economics, Engineering, or any other quantitative streams with 2+ years of analytics experience to include: 1+ years in project/process management and 1+ years of hands-on relevant analytics experience. Proven success leading complex projects through to execution/implementation and in lieu of a degree 4+ years of relevant analytics experience. Work Timings: This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time - 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details. For Internal Applicants : Understand the criteria or mandatory skills required for the role, before applying Inform your manager and HRM before applying for any role on Workday Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format) Must not be any corrective action plan (First Formal/Final Formal, PIP) L4 to L7 Employees who have completed 12 months in the organization and 12 months in current role and level are only eligible. L8+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible. L04+ Employees can apply Grade/Level: 09 Job Family Group: Data Analytics

Job Description: Role Title: AVP, Analytics - Customer Insights (L10) Company Overview: Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more. We have recently been ranked #2 among India s Best Companies to Work for by Great Place to Work. We were among the Top 50 India s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies. Synchrony celebrates ~51% women diversity, 105+ people with disabilities, and ~50 veterans and veteran family members. We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being. We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles. Organizational Overview: Our Analytics organization comprises of data analysts who focus on enabling strategies to enhance customer and partner experience and optimize business performance through data management and development of full stack descriptive to prescriptive analytics solutions using cutting edge technologies thereby enabling business growth Role Summary/Purpose: AVP, Analytics - Customer Insights (Individual Contributor) will be part of Decision Management - SYF Growth in India Analytics Hub (IAH), rolling up to Synchrony India. The candidate will be responsible to deliver high-visibility and high-impact projects, working in close collaboration with IAH and US Analytics teams to help solve key business problems with solutions that are powered by data and analytics. This role will require to develop AI/ML analytic solutions focused on improving operational performance and delivering on world class customer experience using both unstructured and structured data using advanced techniques such as NLP. Key Responsibilities: Acquire proficiency on varied data and analytic tools, software, techniques to improve current capabilities, create new analytics/data science solutions and proactively exhibit thought leadership Work in Agile environment and lead complex project execution across cross-functional teams (Analytics, Model Development Team, EDL team, Enterprise Operations and Complaints Team etc.) Lead analytics project assignments from scoping to delivery and solve business problems through basic to advanced analytics/data science streams, as applicable Develop customized AI/ML including NLP and other analytical data science solutions catering to business objectives and priorities having significant business impact wrt. revenue generation, PNL with a focus on improving customer experience leveraging large scale data related to customer complaints, interactions and feedback Work hands-on to derive insights from data and/or automate critical processes using analytical techniques, tools, software and provide actionable recommendations to enable effective decision making and reduce cycle time, as appropriate Ensure projects are delivered in adherence to expected timelines, accuracy compliance with meticulous project management. Mentor and guide team members on analytical, technical and functional subject matters for projects Contribute to internal initiatives, perform other duties and/or special projects, as assigned Required Skills/Knowledge: Degree in Statistics, Mathematics, Economics, Engineering, or any other quantitative streams with 4+ years of hands-on relevant analytics/data science experience, or in lieu of a degree 6+ years of hands-on relevant analytics/data science experience. Minimum 2 years of experience in leveraging data/analytics to drive strategy with positive outcomes Minimum 2 years of hands-on experience in SQL/SAS/Python or any other programming language experience with an ability to leverage advanced algorithms for building solutions, insight generation and process automation Proven success leading complex projects through to execution/implementation. Good working knowledge of statistical tests, distributions, regression, maximum likelihood estimators, etc. Good understanding of USA credit business market High proficiency in applying NLP and other data science and AI/ML techniques for analyzing complex/large data sets both structured and unstructured Able to work remotely, with minimal direction and a strong Team player in cross-functional environment Ability to generate innovative ideas and work on them which would have significant business impact Advanced working knowledge in MS-Excel and MS-PowerPoint with superior data analyses and story boarding skills Strong written/oral communication skills Ability to effectively manage tasks and projects with competing priorities Desired Skills/Knowledge: Experience in working in a Linux-based cloud environment such as AWS Good working knowledge in Deep Learning architecture, SLMs, LLMs, GenAI Eligibility Criteria: Degree in Statistics, Mathematics, Economics, Engineering, or any other quantitative streams with 4+ years of hands-on relevant analytics/data science experience, or in lieu of a degree 6+ years of hands-on relevant analytics/data science experience. Work Timings: This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time - 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. For Internal Applicants : Understand the criteria or mandatory skills required for the role, before applying Inform your manager and HRM before applying for any role on Workday Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format) Must not be any corrective action plan (First Formal/Final Formal, PIP) L8+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible. L08+ Employees can apply Grade/Level: 10 Job Family Group:Data Analytics

Job Description: Role Title: Product Engineer, ACM (L09) Company Overview: Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more. We have recently been ranked #2 among India s Best Companies to Work for by Great Place to Work. We were among the Top 50 India s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies. Synchrony celebrates ~51% women diversity, 105+ people with disabilities, and ~50 veterans and veteran family members. We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being. We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles Organizational Overview: Synchronys Engineering Team is a dynamic and innovative team dedicated to driving technological excellence. As a member of this Team, youll play a pivotal role in designing and developing cutting-edge tech stack and solutions that redefine industry standards. The Credit Card that we use every day to purchase our essentials and later settle the bills - A simple process that we all are used to on a day to day basis. Now, consider the vast complexity hidden behind this seemingly simple process, operating tirelessly for millions of cardholders. The sheer volume of data processed is mind-boggling. Fortunately, advanced technology stands ready to automate and manage this constant torrent of information, ensuring smooth transactions around the clock, 365 days a year. Our collaborative environment encourages creative problem-solving and fosters career growth. Join us to work on diverse projects, from fintech to data analytics, and contribute to shaping the future of technology. If youre passionate about engineering and innovation, Synchronys Engineering Team is the place to be Role Summary/Purpose: Billions of transactions and you ll touch all of them if you join our IT team as Product Engineer, ACM Imagine the sheer scale of what we impact every second of every day. Now imagine what you can do with that influence. This is where you can shape the future of Servicing our customers. As an Product Engineer, ACM, you ll be building Microservices, MFE s, API s and managing an amazing team of engineers working on our applications leveraging cloud technologies. It s the ideal time to come aboard - we re focused on the future, continuing to evolve a company and help define the financial technology industry. With so much opportunity available, this is where you can make your mark. Key Responsibilities: Work as Product Engineer with expertise in Advanced Case Management with IBM Case Manager and FileNet P8 platform. Work with business and IT stakeholders to understand business needs in the area of case management and provide solutions; provide technical leadership to development team. Work with business analysts, developers, project managers, and users to capture requirements, provide solution design and govern implementation Required Skills/Knowledge: Bachelor s degree in any engineering discipline or MCA with 2+ years of working experience on IBM Case Manager or in lieu of degree 4+ years of working experience on IBM Case Manager. Must have experience working on IBM Case Manager 5. 1/5. 2/5. 3 Experience in Case management and Business Process Management solution design and development using IBM Case Manager and IBM FileNet P8 stack. Experience with customization of IBM Case Manager Solutions, development of widgets, External Data Services, Case Manager API. Experience in developing restful services using spring boot. Excellent Oral and written communication. Flexible to work across time-zones if needed. Desired Skills/Knowledge: Familiarity in designing application using SOLID principles, Java and microservice design patterns with business acumen Working knowledge in RDBMS Ability to analyze, use structured problem solving and available tools to troubleshoot systems, identify root cause, action plans, impact and resolution options Eligibility Criteria: Bachelor s degree in any engineering discipline or MCA with 2+ years of working experience on IBM Case Manager or in lieu of degree 4+ years of working experience on IBM Case Manager. Work Timings: 2 PM - 11 PM IST (This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time - 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details . ) For Internal Applicants : Understand the criteria or mandatory skills required for the role, before applying Inform your manager and HRM before applying for any role on Workday Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format) Must not be any corrective action plan (First Formal/Final Formal, PIP) L4 to L7 Employees who have completed 12 months in the organization and 12 months in current role and level are only eligible. L8+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible. L04+ Employees can apply Grade/Level: 09 Job Family Group: Information Technology

Job Description: Role Title: Manager, Digital Analytics (L09) Company Overview: Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more. We have recently been ranked #2 among India s Best Companies to Work for by Great Place to Work. We were among the Top 50 India s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies. Synchrony celebrates ~51% women diversity, 105+ people with disabilities, and ~50 veterans and veteran family members. We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being. We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles. Organizational Overview: Our Analytics organization comprises of data analysts who focus on enabling strategies to enhance customer and partner experience and optimize business performance through data management and development of full stack descriptive to prescriptive analytics solutions using cutting edge technologies thereby enabling business growth. Role Summary/Purpose: Manager, Digital Analytics (Individual Contributor) role is a part of India Analytics Hub (IAH). Our Analytics team comprises of data analysts who focus on improving customer/product/digital/ journey experience etc. and growth by providing full stack descriptive to prescriptive analytics via cutting edge technologies to support business objectives. The role will deliver on business and organizational priorities, working in close collaboration with US Analytics and IAH teams, solving problems with solutions that are powered by data and analytics. The role includes providing strategic thought leadership in optimizing and scaling up current deliveries and building analytics roadmap. The model candidate must be a thought leader, hands on problem solver and deliver actionable insights for the business. Key Responsibilities: Independently work on Digital Measurement Analytics for Synchrony Marketing Platforms in Agile methodology to drive digital data strategy that includes collection & validation of data and reporting. Partner with onsite Stakeholders and various process owners in marketing, technology and digital teams to plan and implement strategic priorities. Responsible for effective communication, project deliverables, adhering to expected timelines, accuracy & compliance with meticulous project management. Mentor team members on analytical, technical and functional skills Required Skills & Knowledge: Bachelors degree with minimum 3-5 years of working experience in Analytics domain, (Distance learning not valid) or in lieu of a degree with 5 to 7 years of working experience in Analytics domain. 3+ Years of experience in SAS or SQL. 2+ Years of experience in Adobe Analytics/Google Analytics 4. Minimum 1+ years of experience in Data visualizations tools such as Tableau to drive insights. Excellent oral and written communication skills with ability to collaborate, articulate and present solutions cutting across functional/agile teams in a simple yet compelling manner. Desired Skills & Knowledge: Minimum 2 to 4 years of analytics experience in Financial Services Industry Ability to engage with technical and non-technical audiences with empathy and ensure needs/asks are effectively translated into technical requirements and followed upon. Eligibility Criteria: Bachelors degree with minimum 3 to 5 years of working experience in Analytics domain, (Distance learning not valid) or in lieu of a degree with 5 to 7 years of working experience in Analytics domain Work Timings: This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time - 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details. For Internal Applicants : Understand the criteria or mandatory skills required for the role, before applying Inform your manager and HRM before applying for any role on Workday Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format) Must not be any corrective action plan (First Formal/Final Formal, PIP) L4 to L7 Employees who have completed 12 months in the organization and 12 months in current role and level are only eligible. L8+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible. L04+ Employees can apply Grade/Level: 09 Job Family Group: Data Analytics

Job Description: Role Title: Manager Model Development (L09) Company Overview: Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more. We have recently been ranked #2 among India s Best Companies to Work for by Great Place to Work. We were among the Top 50 India s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies. Synchrony celebrates ~51% women diversity, 105+ people with disabilities, and ~50 veterans and veteran family members. We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being. We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles. Organizational Overview: Our analytics organization comprises of data analysts who focus on enabling strategies to enhance customer and partner experience and optimize business performance through data management and development of full stack descriptive to prescriptive analytics solutions using cutting edge technologies thereby enabling business growth. Role Summary/Purpose: Manager, Model Development (individual contributor) role is a part of India Analytics Hub (IAH). Primary objective of this role is to develop statistical and machine learning models and analytical solutions for various business functions in Synchrony, including consumer/commercial, customer behaviors, customer experience, marketing and operational business lines. This includes model design, data extraction, model development, model documentation and validation, communicating to stake holders, and relevant ad-hoc analysis. Key Responsibilities: Develop and Validate Statistical and Machine Learning Models using various metrics like PSI, KS, Gini etc. , Back testing the existing solutions on client specific data Adherence to timely delivery, accuracy and documentation in line with Audit/MRM Procedures Collaborate with the team to deliver ad hoc analytical projects Required Skills & Knowledge: Bachelors degree in Statistics, Mathematics, Economics, Engineering, or any other quantitative streams with 2+ years of hands-on relevant analytics/data science experience and in lieu of a degree 4+ years of hands-on relevant analytics/data science experience. 2 to 4 years of hands on Experience in SQL & SAS /Python Tools with ability to independently build queries for data extraction & aggregation and analysis Knowledge of Basic Statistical & Machine Learning Concepts like Probability Distribution, Hypothesis Testing, Confidence Interval, Linear & Logistic Regression, Decision Trees, XG Boost, Random Forest, Segmentation (K means), NLP - Topic Modeling and Sentiment Analysis etc. Experience in building and monitoring statistical and machine learning models Good communication skills to present insights to larger teams and influence decision making Desired Skills & Knowledge: Understanding of US credit card or retail business Exposure to big data tools like Pyspark and AI/LLMs Knowledge on predictive tools like H2O/SAS Viya/AWS SageMaker etc. Eligibility Criteria: Bachelors degree in Statistics, Mathematics, Economics, Engineering, or any other quantitative streams with 2+ years of hands-on relevant analytics/data science experience and in lieu of a degree 4+ years of hands-on relevant analytics/data science experience. Work Timings: 2 Pm to 11 Pm IST This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time - 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details. For Internal Applicants : Understand the criteria or mandatory skills required for the role, before applying Inform your manager and HRM before applying for any role on Workday Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format) Must not be any corrective action plan (First Formal/Final Formal, PIP) L4 to L7 Employees who have completed 12 months in the organization and 12 months in current role and level are only eligible. L8+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible. L04+ Employees can apply Grade/Level: 09 Job Family Group: Data Analytics

Job Description: Role Title: Manager, Model Risk Management (L09) Company Overview: Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more. We have recently been ranked #2 among India s Best Companies to Work for by Great Place to Work. We were among the Top 50 India s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies. Synchrony celebrates ~52% women diversity, 105+ people with disabilities, and ~50 veterans and veteran family members. We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being. We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles. Organizational Overview: Synchronys Risk Team is a dynamic and innovative team dedicated to provide oversight as 2nd Line of Defense. As a member of this Team, youll play a pivotal role for high quality model validation and to ensure modeling techniques and results are consistent with the respective strategic uses, models performing as intended, and complying with related MRM policies, standards, procedures as well as regulations. This role requires expertise in supporting model validation initiatives related to quantitative analytic modeling with the Synchrony Model Governance and Validation team. If you are passionate about Model validation and Modelling techniques then Synchrony s Risk team is the place to be Role Summary/Purpose: Support model validation initiatives related to statistical, Machine Learning (ML) and documentation/report writing with the Synchrony Model Risk Management team. This is an individual contributor (IC) role. Key Responsibilities: Validate the soundness, accuracy and performance of statistical and ML models. Perform all required tests (e. g. - model performance, sensitivity analysis, back-testing etc. ) and timely identify/highlight issues. Perform proper documentation within expected timeframes for effectively highlighting the findings for further review/investigation and facilitate informed discussions on key analytics. Conduct in-depth analysis of large data sets and support the review and maintenance process of relevant models and model validation documentation. Communicate technical information verbally and in writing to both technical and business team effectively. Additionally the role requires the capability to write detailed validation documents/reports for management Support in additional book of work or special projects as in when required. Required Skills/Knowledge: Bachelor s degree with 2+ years of hands-on modeling experience in loss forecasting models, CECL, customer facing models , such as credit, fraud, marketing, and in lieu of a degree 4+ years of hands-on modeling experience in loss forecasting models, CECL, customer facing models , such as credit, fraud, marketing. 1 year of work related experience in a risk analytics . 2+ years of experience in developing/validating credit models with statistical tools like SAS, Python, SQL, etc. 2+ years of experience using large data sets for statistical and ML modeling within the banking or financial industry. Desired Skills/Knowledge: Strong knowledge of Regulatory requirements for MRM with proven track records of delivering Regulatory requirements. 2+ years in MRM in modeling and validation in the financial services industry including both analytic/modeling/quantitative experience and governance or other credit/financial discipline Knowledge of Credit Card/Consumer Finance products and business model. Eligibility Criteria: Bachelor s degree with 2+ years of hands-on modeling experience in loss forecasting models, CECL, customer facing models , such as credit, fraud, marketing, and in lieu of a degree 4+ years of hands-on modeling experience in loss forecasting models, CECL, customer facing models , such as credit, fraud, marketing. Work Timings: This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time - 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details. For Internal Applicants : Understand the criteria or mandatory skills required for the role, before applying Inform your manager and HRM before applying for any role on Workday Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format) Must not be any corrective action plan (First Formal/Final Formal, PIP) L4 to L7 Employees who have completed 12 months in the organization and 12 months in current role and level are only eligible. L8+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible. L04+ Employees can apply Grade/Level: 09 Job Family Group: Credit

Job Description: Role Title: AVP, Cloud Cryptography Engineer (L10) Company Overview : Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more. We have recently been ranked #2 among India s Best Companies to Work for by Great Place to Work. We were among the Top 50 India s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies. Synchrony celebrates ~51% women diversity, 105+ people with disabilities, and ~50 veterans and veteran family members. We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being. We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles. Organizational Overview: The AVP, Cloud Cryptography Engineer is part of the Synchrony Information Security Cryptography Team, serving as a Cloud Security, Cryptography, Information Security, and Key/Secrets Management subject matter expert responsible for advancing Cryptography, Key/Secrets Management multi-cloud platforms, services, systems, and best practices at Synchrony. The candidate would have an engineering position focused on delivering critical/key enterprise data protection controls, efficient supporting processes, & comprehensive automation capabilities to protect & enable Synchrony s Information Security Engineering strategy at scale. The candidate is expected to have a strong understanding of Cloud Security, Cryptography, DevSecOps, Key/Secrets Management automation, controls, lifecycle management, operations, and security. Role Summary/Purpose: The AVP, Cloud Cryptography Engineer will serve as a key role in safeguarding the organization multi-cloud systems, networks, and data. The position is responsible for designing and/or building multi-cloud Information Security capabilities, management of these capabilities, and the supporting technology. In addition, this role will be responsible for acting as a trusted advisor for peers and other stakeholders within the organization. Essential/Key Responsibilities: Adopting and promoting engineering excellence by identifying efficiencies and synergies through means of automation, collaboration, and orchestration Collaborates with architecture to identify capability gaps, develop requirements, identify solutions to address, assist with proof of concepts and testing of solutions Implementation and technical lead responsibilities that include ongoing DevSecOps/Engineering support for a global cryptography program that leverages a portfolio of multi-cloud data protection capabilities (e.g. AWS ACM/PCA/KMS, Azure Key Vault, Google Cloud KMS) Managing technology from the ground up and understanding gaps within the tech stack, including overlap with other technology and/or coverage, capability gaps Maintaining technology from a business as usual (BAU) aspect by ensuring the proper change management, disaster recover,incident management processes are occurring and current Participate as one of several technical leads on team of Information Security engineers Participate in authoring, editing, providing, or reviewing documentation (procedures, standards) to ensure a well-managed and mature security infrastructure Partners with peers within the organization to effectively prioritize work by using agile processes and ensuring risks, impediments, and asks are brought to leadership in a timely fashion Plays a hands-on role in the engineering and implementation of multi-cloud security measures that protect enterprise applications, computer systems, information, infrastructure, and networks Plays a key role in designing and building multi-cloud solutions that safeguard the organizations platforms and systems Proactively identifies problems and clearly articulates solutions and recommendations Provide day-to-day administration and support for multi-cloud infrastructure related to API, application security, firewalls, encryption, intrusion detection systems, PKI, secrets management, vulnerability scanning, security monitoring tools, penetration testing, authentication, web filtering, identity management, or access control systems, and their associated logs and processes Providing engineering/operations support for multi-cloud technology and processes, ensuring superior customer service is being met, and identifying process improvements Serving as a mentor or a subject-matter expert (SME) to other Information Security team members and/or stakeholders throughout the organization Serving as a SAFe Product Owner for cryptographic technologies, accountable for defining/leading/maintaining the team backlog and product roadmap Supporting a you build it you own it model - meaning the technology built by Engineering is also supported from a wing-to-wing operations aspect Works closely with Information Security program manager, scrum master, and architects to convey technical impacts to development/engineering timeline and risks Work independently in identifying opportunities to improve engineering or other performance for Information Security/Technology & other functions across Synchrony Work with Information Security/Technology engineers, Application Teams, and API developers to drive program delivery Perform other duties and/or special projects as assigned Required Skills/Knowledge: Graduation in Computer Science/other technical degree or Business Management and 4+years of Information Security/Technology experience or in lieu of degree High School Diploma/GED and 6+ years of Information Security/Technology experience Minimum of 4+ years of experience in Cloud and Information Security. Certifications in audit, big data, cloud, cybersecurity, governance, information security, privacy, risk; AWS, Azure, CSA, GCP, GIAC, ISC2, ISACA Proficient hands-on technical/working expertise with API development, API security, AWS (Certificate Manager, KMS, Private CA, Secrets Manager), Azure (Key Vault), CI/CD pipelines, Cloudbees/Jenkins, Cloudera, containers, cryptography methodologies, databases, GCP (Cloud KMS, Secret Manager) Git/Github, Go, HashiCorp Vault, Java, Linux, Perl, PKI, Python, secrets management, Terraform, tokenization Excellent oral communication and writing skills. Adept and presenting complex topics, influencing and executing with timely / actionable follow-through Desired Skills/Knowledge: Ability to work under pressure and sustain productivity with multiple simultaneous projects across cross-functional engineering and operational information security teams Cloud Security experience, especially around designing, building, managing solutions with the following vendors: AWS (Primary) Azure GCP Creativity and individual thinking, the ability to work both independently & with teams Cyber Security experience, especially around designing, building, managing solutions DevOps and/or Engineering background Engineering and/or architecture experience Experience in modern coding languages such as Python Experience with Agile, Scaled Agile (SAFe), Scrum Good teamwork, oral and written communication Good understanding of security landscape as a whole Familiarity with problem and incident management, change management, notifications, and basic operational understanding of running and maintaining infrastructure Strong and efficient problem-solving and analytical skills, willingness to learn Understanding of information security practices and policies, including risks and threats Understanding of various public cloud deployment/platform/service models from a development, infrastructure, and information security aspect Eligibility Criteria: Graduation in Computer Science/other technical degree or Business Management and 4+years of Information Security/Technology experience or in lieu of degree High School Diploma/GED and 6+ years of Information Security/Technology experience. WORK TIMINGS : 2pm to 11pm IST ( This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 08:00 AM Eastern Time - 01:30 PM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details.) For Internal Applicants : Understand the criteria or mandatory skills required for the role, before applying Inform your manager and HRM before applying for any role on Workday Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format) Must not be any corrective action plan (First Formal/Final Formal, PIP) L8+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible. L08+ Employees can apply Grade/Level: 10 Job Family Group:Information Technology

Job Description: Role Title: VP, Collections Strategy Delivery Lead (L12) Company Overview: Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more. We have recently been ranked #2 among India s Best Companies to Work for by Great Place to Work. We were among the Top 50 India s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies. Synchrony celebrates ~52% women diversity, 105+ people with disabilities, and ~50 veterans and veteran family members. We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being. We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles. Organizational Overview: Credit Team decisions credit actions across the lifecycle of a customer - from acquisition to account management to collections and recover - we work towards managing credit and fraud losses and elevating customer experience through powerful and proprietary insights on customer risk and credit behaviors. The actionable insights are driven by access to numerous alternative data sources, new age technologies, focused strategies, emerging algorithms, and predictive precision. Spread across 10 pillars the credit team in India caters to the entire gamut of decision sciences, from data management to model development to strategy design, and bringing it all to life through technology, and managing within the guardrails of our regulatory requirements. As part of the team, you will have access to some unique product propositions, functional and leadership training, interaction with executive leadership team and a myriad of diverse perspectives. Role Summary/Purpose: As a Vice President, Collections Strategy Delivery Lead, you will have the opportunity to work on major business initiatives that contribute to SYF s growth and productivity objectives. In this role, you will have the responsibility of leading collections strategy implementation assignments, Collections Strategy Delivery infrastructure, and validation team. supporting the function & will work directly with the business, IT and strategy teams in catering to the end-to-end implementation needs. The role needs to manage a team of 16 and responsible for career pathing and team deliveries as well. This is a strategic role in India and needs very close collaboration with India Implementation leads to draw synergies across various portfolio/functions. The role will need strong understanding of change management for prioritization of work Key Responsibilities: Responsible to lead Collections Strategy Delivery infrastructure support team (Experian PowerCurve /Strategy Manager/Fiserv) which includes responsibility for: Application Upgrades (vendor/business/IT liaison, environment setup, test execution. signoff), including changes to the Strategy Manager platform (coding, testing, and validating all application changes)Lead or support critical infrastructure projects Primary Strategy Manager run support, including Transformation instance ownership SD Team representative with Collections Data Warehouse/Enterprise Data Lake teams for issue resolution Lead the Build/Implementation team for Strategy Delivery that supports implementation of Collection Phone & Alternate Channel strategies utilizing Experian Power Curve (Strategy Manager), Fiserv Rules and SAS (Alternate Channel) which includes responsibility for: Scoping, Code Development, Deployment of strategy implementation changes, including post implementation validations/checkpoints Leading and approving implementation design solutions (Design Reviews, Develop Scripting, Logic design recommendations for code development & SAS programming Maintaining environment framework and code decision logic in multiple environments (dev and validation) Partnering with collections contact strategy, collection operations and process owners to determine strategy implementation requirements and develop / ensure streamlined approaches to coding, unit testing and queuing process. Partnering with process owners in establishing procedures and requirements to ensure accurate and timely delivery with regulatory and compliance standards Leading team to provide Level of Effort for scoping and scheduling. Support Fiserv account level research and strategy support for MICN releases and portfolio acquisitions Manage validation resources for Strategy Delivery team that provides implementation validation for pre-delinquent through delinquent (pre-charge off) accounts utilizing Experian PowerCurve (Strategy Manager) and Fiserv Rules and implementation of Recovery, Commercial, Alternate Channel, and Skip strategies through other various tools/applications. Team utilizes multiple platforms and tools including Fiserv Rules, Strategy Manager (Experian PowerCurve), SAS, and Tableau and works with several internal teams and vendors to complete testing. Hire, train, develop, manage, and retain Strategy Delivery resources. Lead selection of development methodologies, processes, tools, and infrastructure under direction of VP, Collections Strategy Delivery Ensure design, test, implementation, and validation processes are reliable, sustainable, repeatable, and auditable. Ensure team has documented procedures/processes/job aids, robust change control, separate development and validation resources, and proper automation/code documentation & controls. Support regulatory exams, internal audits and second line of defense reviews as required. Assurance of six sigma rigor in strategy development, implementation, and monitoring. Develop and support Best-in-class analytic solutions Sponsor and actively manage process improvement projects Provide expert case support that includes researching any questions or potential issues identified by Collections Lead Automation effort, projects to ensure successful implementation. Provide thought leadership in various initiatives/projects(linked to People, Process, Product) and share best practices. Appropriate management of time and resources for efficacy Required Skills/Knowledge: Bachelor s degree with 10 years credit experience (development in platform experience), or in lieu of a degree, 12 years of credit experience (development in platform experience). Strong Technical abilities and hands on experience strategy implementation platforms viz Strategy Design Studio, Strategy Manager, TRIAD etc. 3+ years data warehouse experience, 2+ years of project management experience, 5+ years design, test and control experience within environments that process large amounts of data. Minimum 1 year of experience using SAS, SQL & Unix, Mainframe, VBA, Excel Experience managing a team to accomplish a set of goals. Demonstrated ability to effectively communicate and present business results to management Demonstrated project management experience with extreme attention to detail, report accuracy, data integrity, and team focus Strong interpersonal and communication skills, including the ability to work effectively with a wide range of end users Ability to work under pressure, meet deadlines, and manage project details while balancing multiple priorities Desired Skills/Knowledge: MBA/MSc in analytical field. 2+ years Advance SAS/SQL, COBOL, JCL, Java, C, C++ programming capability/proficiency Credit card or unsecured consumer lending experience Understanding of financial analysis (i.e., profit calculations, ROI, and cost/benefit analysis) Demonstrated ability to build and lead high performing teams Eligibility Criteria: Bachelor s degree with 10 years credit experience (development in platform experience), or in lieu of a degree, 12 years of credit experience (development in platform experience). Work Timings: This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time - 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details. For Internal Applicants: Understand the criteria or mandatory skills required for the role, before applying Inform your manager and HRM before applying for any role on Workday Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format) Must not be any corrective action plan (Formal/Final Formal) L10+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible. L10+ Employees can apply Grade/Level: 12 Job Family Group: Credit Job Family Group:Credit

Job Description: Role Title: AVP, FinOps Program Leader (L10) Company Overview: COMPANY OVERVIEW: Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more. We have recently been ranked #2 among India s Best Companies to Work for by Great Place to Work. We were among the Top 50 India s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies. Synchrony celebrates ~51% women diversity, 105+ people with disabilities, and ~50 veterans and veteran family members. We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being. We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles. Organizational Overview: The AVP, FinOps Program Leader is part of the Synchrony Technology and Operations Governance Team, serving as the cloud cost program leader and providing management of multi-cloud platforms, services, systems, and best practices at Synchrony. The candidate would have an engineering position focused on delivering critical/key enterprise cost control data and insights. The candidate is expected to have knowledge of cloud architecture principles, operational models, and technical workflows as well as financial planning and analysis (FPA), cloud budgeting, forecasting, and optimization. Role Summary/Purpose: The AVP, FinOps Program Leader is responsible for helping drive the optimization of cloud computing costs within the organization, bridging the gap between the finance team and engineering by analyzing cloud usage data to identify cost-saving opportunities and key insights. The role requires strong process leadership and cross functional collaboration with Finance, Engineering, Operations, IT, and various business stakeholders to help implement industry standard FinOps practices. This role will support and manage cloud spending and help align cloud financial strategies with organizational goals and regulatory requirements. Essential Responsibilities: Monitor and analyze cloud spending across different services and teams to identify areas for cost optimization. Develop accurate cloud cost forecasts and budgets based on historical usage data and future projections. Create insightful reports and dashboards to communicate cloud costs and usage trends to relevant stakeholders. Drive the implementation of systems to allocate cloud costs accurately across different teams and projects. Help establish and manage cost allocation models and dashboards that aligns cloud financial management with business objectives to ensure transparency. Collaborate with cross functional teams including Finance, Engineering, Operations and Technology teams to drive cost optimization initiatives. Provide governance for cloud spending, analyze spend patterns and trends, identify opportunities for cost optimization, and implement industry standard best practices for financial accountability. Develop automation to identify and eliminate unused or idle cloud resources. Partner with technical and financial teams to promote cost awareness and ensure cost optimization strategies are implemented effectively. Support the creation and delivery of cost training programs to educate teams and stakeholders on FinOps methodologies and cost awareness. Provide communications to stakeholder groups based on their needs and expectations. Define, track, and monitor key performance indicators and metrics to track costs and drive efficiency. Create heat maps to visualize computing demand and identify potential cost-saving opportunities. Identify variances and provide insights, analysis and recommendations that inform strategic decision-making. Provide detailed financial reports, updates and presentations of modeling forecasts to senior management and key internal and external stakeholders. Perform other duties and/or special projects as assigned. Qualifications/Requirements: Bachelor s degree in Finance, Accounting, IT, Business Administration, Engineering or related field and a minimum of 5+ years of experience in financial management, IT finance, or cloud cost management.or in lieu of degree 7+ years experience in financial management, IT finance, or cloud cost management. Minimum 2+ years of experience operating in a cloud environment, specifically AWS, Azure, Google Cloud Platform (GCP), or similar programs. Minimum 3+ years of experience with finance and IT systems, ERP systems (SAP, Oracle, etc.), and financial reporting systems. Proficiency with financial planning and analysis (FPA), cloud budgeting, and forecasting. In-depth understanding of cloud architecture principles, operational models, and technical workflows. Desired Characteristics : Ability to work in a fast-paced, dynamic environment. FinOps Certified Practitioner industry standard experience. Experience with cloud cost management tools (e.g., AWS Cost Explorer, Azure Cost Management, Google Cloud Billing, or third-party solutions like Flexera, Cloudability, etc.). Cloud Certifications: AWS Certified Solutions Architect, Microsoft Azure Fundamentals, Google Cloud Professional Cloud Architect. Experience implementing and optimizing cloud cost allocation and transparency models. In-depth understanding of cloud governance and compliance principles. Eligibility Criteria: Bachelor s degree in Finance, Accounting, IT, Business Administration, Engineering or related field and a minimum of 5+ years of experience in financial management, IT finance, or cloud cost management.or in lieu of degree 7+ years experience in financial management, IT finance, or cloud cost management. Work Timings: This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time - 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details For Internal Applicants : Understand the criteria or mandatory skills required for the role, before applying Inform your manager and HRM before applying for any role on Workday Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format) Must not be any corrective action plan (First Formal/Final Formal, PIP) L8+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible. L08+ Employees can apply Grade/Level: 10 Job Family Group: Information Technology

Job Description: Role Title: VP, InfoSec Solution Kanban Leader (L12) Company Overview: Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more. We have recently been ranked #2 among India s Best Companies to Work for by Great Place to Work. We were among the Top 50 India s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies. Synchrony celebrates ~51% women diversity, 105+ people with disabilities, and ~50 veterans and veteran family members. We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being. We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles. Organizational Overview: Synchrony s Information Security Agile program s mission is to : Lead Information Security Solution SAFe agile transformation, Engage IAM-IS leadership, Design and execute Solution event cadences and processes, Provide Agile leadership across all agile teams in the Solution Train, Measure and monitor agile teams capacity, Formulate and publish various agile metrics, Deliver on the overall Information Security goal. This role is responsible for collaborating with IS-IAM Senior Leaders, Product managers, Product owners, Technical leads, clients and other stakeholders in delivering a seamless customer experience in the InfoSec space, and leading the Agile teams to deliver. We uphold an Agile software engineering / project planning discipline where our customers control their own automation road maps Role Summary/Purpose: The VP, InfoSec Solution Kanban Leader will provide hands on oversight on the application of Scrum, Kanban, and SAFe Agile frameworks in support of InfoSec Solution Initiatives. The ideal candidate will have a passion for Agile methodologies and a strong interest to help coach the Solution, improve their processes and achieve greater tool efficiency. The role will partner closely with the Solution Train Engineer, Release Train Engineers and Coach within the InfoSec Solution to promote Agile adoption and advance the agile transformation. This position is remote, where you have the option to work from home. On occasion we may request for you to commute to our nearest office for in person engagement activities such as team meetings, training and culture events. We re proud to offer you choice and flexibility. Key Responsibilities: Assist in the delivery of InfoSec Solution Initiatives using the Agile framework. Assist in the implementation and adoption of Agile methodologies across Information Security Solution. Provide coaching to Solution members on Agile principles, practices, and frameworks, including SAFe, Scrum, and Kanban. Partner closely with ART Leadership to align Agile practices with Solution goals and objectives. Collaborate with cross-functional teams to identify and address impediments to Agile adoption and delivery. Help teams establish and track key performance metrics to measure progress and identify areas of improvement. Support the development and maintenance of Agile artifacts, including user stories, backlog refinement, PI Planning, and releasing activities. Support the Office of Agile guidelines and best practices. Provide support for Jira and Jira Align activities. Required Skills/Knowledge: Bachelors Degree with a minimum of 10+ years experience within an information technology organization. In lieu of a Bachelors Degree 12+ years comparable experience in Information Technology and Agile program management. 3+ years experience working experience as a Release Train Engineer (RTE), Experience as an Agile Coach and Release Train Engineer Certified RTE Extensive hands on knowledge with Confluence, Jira and Jira Align. Financial Services experience. Desired Skills/Knowledge: Excellent analytical skills - ability to follow issues through to resolution. Ability to work independently with minimal guidance in a fast-paced environment Ability to manage multiple moving parts at any given time through effective time-management and planning. Adaptability in approach, adjusting techniques based on the needs of different teams. Excellent written and verbal communication skills and ability to interface and influence at all level in the department. Empathy skills to relate to the perspectives of team members, helping build trust, resolve conflicts and promote collaboration. Ability to work with distributed teams and discernment to bring structure to ambiguous environments and constructs. Comfortable presenting and facilitating large groups of people for workshops and training sessions. Experience as a SAFe Agile Coach and RTE with demonstrated implementation of Scaled Agile framework. Eligibility Criteria: Bachelors Degree with a minimum of 10+ years experience within an information technology organization. In lieu of a Bachelors Degree 12+ years comparable experience in Information Technology and Agile program management. Work Timings: 3:30PM - 12:30AM IST This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time - 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details. For Internal Applicants: Understand the criteria or mandatory skills required for the role, before applying Inform your manager and HRM before applying for any role on Workday Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format) Must not be any corrective action plan (First Formal/Final Formal, PIP) L10+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible. L10+ Employees can apply Grade/Level: 12 Job Family Group:Information Technology

Job Description: Role Title: AVP, Lead Detection and Incident Responder (L11) Company Overview: Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more. We have recently been ranked #2 among India s Best Companies to Work for by Great Place to Work. We were among the Top 50 India s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies. Synchrony celebrates ~51% women diversity, 105+ people with disabilities, and ~50 veterans and veteran family members. We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being. We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles Organizational Overview: The core functionality of JSOC team within Synchrony is to provide continuous monitoring and response to cyber threats against Synchrony, its employees, its customers and partners. We do this by developing best in class detection, response and containment capabilities through automation, orchestrations and machine learning. Role Summary/Purpose: The AVP, Lead Detection and Incident Responder is part of the Synchrony Joint Security Operations Center (JSOC) and is responsible leading cyber detection of information security alerts and investigating/reporting of major information security incidents supporting all business units. The candidate would have a both technical and people leadership position focused on the detection and response program operation consisting of detection, response, mitigation, reporting of cyber security incidents and conducting assignments for escalated incidents. The candidate is expected to have a strong understanding of both traditional on-premise security and cloud management plane (also known as cloud control plane) security. As a people leader candidate will be handling the day-to-day shift operations, documenting, and implementing the rotation schedule, mentoring junior analyst in the team, and providing feedback and tracking their technical competency. Key Responsibilities: The JSOC coordinates with IT, Legal, Human Resources, and other appropriate business units to gather incident details, assess impact, and coordinate response. This role requires experience in all phases of Cyber Detection and Incident Response including preparation, notification, response, recovery, analysis, and post-mortem. The candidate must be familiar with communication technologies, communications protocols and emerging cloud security practices. The candidate that fulfills this role will be expected to have process documentation experience and excellent intra-business relationship experience. This role interacts with all levels of the organization, particularly within the IT organization and is viewed as a subject matter expert. Specific responsibilities include: Respond to security incidents across a wide array of technologies, mitigate and contain impacts, coordinate remediation efforts, summarize and make recommendations to Sr. Management for improvements. Security technologies utilized by the JSOC team includes: Security Incident and Event Management (SIEM), Security Orchestration Automation and Response (SOAR), Endpoint Detection and Response (EDR), Web Application Firewall (WAF), network perimeter firewall, enterprise email security, User and Entity Behavioral Analytics (UEBA), and Cloud Access Security Broker (CASB) toolsets. Provide technical leadership and expertise to enable proactive detection of potential security threats and recommendations for improvements in overall security posture. Work with members of the Cyber Intelligence team to develop and implement threat detection logic to counter emerging cybersecurity threats. Develop and enhance Detection and Incident Response processes and procedures leveraging relationships with front line operations teams and exploiting tools and systems. Document findings and create detailed reports for constituency both in written and verbal formats. Enumerate risks and prioritize mitigation efforts based on clear business priorities. Coordinates IT resources to effectively perform incident response tasks. Supervises formal incident response tasks and takes responsibility for successful execution of incident response plan. Performs incident response tasks to contain exposures from an incident. Authors incident response reports and lessons learned to include root cause analysis. Identify and recommend process improvements. Required Skills/Knowledge: Bachelor s degree and a minimum 6 years of work experience or Computer Science or a related discipline OR in in lieu of a degree, a High School Diploma/GED and minimum 8 years equivalent work experience. Additional requirements include: Minimum of 5 years of years of experience in information security or related technology experience required. Minimum 5 years of cyber security and incident response or security operations related to the detection, analysis, containment, eradication and recovery from cyber security incidents. Experience managing SOC team in the past. Desired Skills/Knowledge: Strong verbal and written communication skills. Ability to perform logical problem solving. Experience of working in high performing teams and understand the dynamics of teamwork in a SOC environment Experience in the securities or financial services industry is a plus. Industry certifications such as CISSP, GCIH, AWS Certified Cloud Practitioner, AWS Certified Security - Specialty, and other cybersecurity certifications are a plus. Eligibility Criteria: Bachelor s degree and a minimum 6 years of work experience or Computer Science or a related discipline OR in in lieu of a degree, a High School Diploma/GED and minimum 8 years equivalent work experience. WORK TIMINGS: Morning - 7:30AM to 4:30PM IST Afternoon - 3:30PM to 12:30AM IST ( This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time - 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details). For Internal Applicants: Understand the criteria or mandatory skills required for the role, before applying Inform your manager and HRM before applying for any role on Workday Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format) Must not be any corrective action plan (First Formal/Final Formal, PIP) L9+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible. L09+ Employees can apply Grade/Level: 11 Job Family Group:Information Technology

Role Title : VP, Issues Management LeaderCompany Overview :Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry's most complete digitally enabled product suites. Our experience, expertise and scaleencompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more.We have recently been ranked #2 among Indias Best Companies to Work for by Great Place to Work. We were among the Top 50 Indias Best Workplaces in Building a Culture ofInnovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies. Synchrony celebrates ~51% women diversity, 105+ people with disabilities, and ~50 veterans and veteran family members. We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being. We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles.Organization Overview:Enterprise Risk provides oversight on Synchrony-wide initiatives and projects and manages issues, risk assessment & reporting, risk monitoring activities, policy standards and procedure frameworkfor governance documents, and strategic enhancements of the eGRC tool. The first line governance teams deliver on these policies and procedures for managing governance within their functionsand on a cross functional basis. Second line risk provide challenge to the first lines risk identification and monitoring practices.Role Summary/Purpose:The VP, First Line Finance Issues Management Leader is responsible for driving Issues Management program across the Finance organization. This role shall oversee all ongoing governanceactivities related to Issues, Incident and Remediation Management and Internal Data Loss reporting. Additionally, the successful candidate will be helping to drive the stand up of the new operatingmodel across Finance and may have additional responsibilities across the other Governance programs such as metrics and reporting, policies and procedures, exam support, supplier oversight, Riskand Control Assessments and others.The successful candidate for this role is a leader with strong communication skills, the ability to manage through influence, and prior experience managing cross-functional governance initiatives.This role will have a high level of visibility across and communicate effectively with all levels of the organization.Key Responsibilities: This role has primary responsibility to lead and represent the Issues Management program for Finance.Examples of deliverables include but are not limited to the delivery of process improvements; standardizing the documentation, management and thematic root cause analysis ofissues, incidents and loss events; the reporting of emerging issues, open issues, trend analysis and status, and project management of complex issues.As an expert in the Issues Management program, this role will prepare and facilitate delivery of issues review meetings across an array of Finance stakeholders and second and thirdlines of defense. Lead and provide direction to a team (direct or matrixed) of issue coordinators and cross functional experts. Drive effective identification and management of compliance or operational risks, develop solutions, and assist team with remediation and resolution. Oversee the remediation program for significant events across Finance and partner with the SYF Remediation Team. Socialize and embed into Finance, the effective tools, systems and controls for analyzing and monitoring risks (e.g., Remediation Workflow).Establish effective relationships with all operational areas including, but not limited to Compliance, Operational Risk, Governance, Internal Audit, etc. at the leadership level and othersupporting levels.Be connected across Governance programs within Finance for ensuring that Issue Management activities feed into other Governance Risk and Control assessments such as RCSA,SOX etc. Work directly with governance counterparts (Technology & Operations, Growth, Sales, Credit, & Growth etc.) in coordination on issue management standards and activity needs.Coordinate the activities required to support various committees, ensuring applicable presenters are scheduled to speak to issues as well as completed materials are provided to theappropriate committee coordinators. Validate all activities pertaining Loss Data Reporting (internal and external) including coordination of required Finance attestation. Oversee the development of Finance specific policy, procedures, job-aids and training as it pertains to the evolution of a robust Issues Management program. Ensure compliance against all regulations and legislation relating to Issues Management policy and procedures. Oversee the delivery of webinars and training that build Issues escalation awareness and understanding within the Finance Function. Partner with Finance Learning and Development team to create training materials to assist with education of employees on Issues Management process. Manage special projects where required and assist in remediation.Given the establishment of the team and operating model, additional responsibilities may include assisting with other governance responsibilities such as RCSA, Exam Support,supplier oversight, Risk and Control Assessments and others.Qualifications/Requirements: Bachelors degree in a related field of study (Business, Finance, Risk)8+ years of professional work experience in a regulated Financial Services organization or External/Internal Audit capacity within Financial Services practice or 10+ years ofprofessional work experience in-lieu of graduation5+ years of experience in Governance, Risk and Control role which included Issues Management responsibilities (can be concurrent), or 7+ years of relevant experience in-lieu ofgraduationDesired Characteristics: Centralized Governance / Risk and Control team experience Internal or External Audit and/or first line risk and control experience Issues Management, SOX, RCSA, Surveillance, Metrics Reporting experience within a Financial Services organization Experience managing a small team and having matrixed staffing Understanding of Finance systems & processes Experience with regulatory engagements including direct communication with regulators Demonstrated knowledge and understanding of relevant legislation, regulations, and policies Direct experience in a role requiring communicating with senior levels of management in a regulated environment Strong presentation and communication skills with a demonstrated business presence while interacting with senior leaders Strong attention to detail, analytically minded, skilled-documentation skills and effective multi-tasker Strong presentation and communication skills with a demonstrated business presence while interacting with stakeholdersFinance qualifications, CPA preferredStrong attention to detail and superior writing and editing experience and skillsAbility to drive results independently and prioritize multiple workstreamsExcellent time management and organization skillsAbility to manage multiple competing initiatives, drive process improvements and deliver results within deadlines with a focus on accuracy and attention to detailWORK TIMINGS: (8:00AM EST to 4:00PM EST)

Role Title: AVP, Installment Bureau Reporting Lead Company Overview:Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industrys most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more.We have recently been ranked #2 among Indias Best Companies to Work for by Great Place to Work. We were among the Top 50 India’s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies.Synchrony celebrates ~51% women diversity, 105+ people with disabilities, and ~50 veterans and veteran family members.We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being. We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership rolesOrganizational Overview:Credit Life Cycle Team works across all Credit Analytics Teams. This team spreads across 5 pillars - Data Analytics & Reporting, Credit Bureau Reporting, Credit & Supplier Surveillance, Collection & Recovery Strategy BI along with Credit Policy & Procedure governance team. All these teams work cross functionally supporting Credit & our larger business. As part of the team, you will have access to some unique product propositions, functional and leadership training, interaction with executive leadership team and a myriad of diverse perspectivesRole Summary/Purpose:The role of AVP, Installment Bureau Reporting Lead includes the responsibility of leading all aspects of installment reporting from Fiserv, Vision +, partnering with Debt Manager leads and any future platforms acquired by SYF. This role is responsible for researching, documenting & correcting issues found during validation of Data Quality Rules and Rejects required to drive compliance with regulatory requirements related to Credit Bureau accuracy in reporting. This role is also responsible for accuracy within the systems to ensure all bureau related reporting is on point and any project related to Installment accounts as a SME.Key Responsibilities:Plan and execute self-driven analytics on large data sets.Ensure accurate bureau reporting delivered to the reporting agencies from each system of record (Fiserv, Vision+ and Debt Manager today).Act As Owner and Champion Customers through timely and accurate rule validation causing inaccuracy in bureau reporting.Correcting issues found during validation of Data Quality Rules and Rejects required to drive compliance with regulatory requirements related to Credit Bureau accuracy in reportingUse evidence and the 5-whys process to perform Root Cause Analysis on the data to find the source of inaccuraciesResponsible for driving closed loop reporting on identified data inaccuracies that have been resolved (either corrected or deemed a false positive), including evidence of the correction and/or retained documentation of the false positive assessmentDrive the development and maintenance of Credit Bureau Reporting job aids to align with remediation process stepsAbility to gather, analyze and summarize data in a clear and concise mannerPerform other duties and/or special projects as assigned from time to timeRequired Skills/Knowledge:Bachelor’s degree with 4+ years of relevant experience in financial industry or In lieu of a degree, with 6+ years of Synchrony experience.4+ year experience in Credit Bureau Reporting or Credit Bureau Disputes1+ years of experience in data analytics2+ year of experience with tools such as Fiserv Optis/Green Screen, Debt Manager 10, and Vision+2+ year of experience with Microsoft ExcelDesired Skills/Knowledge:Working knowledge of the GECOM, Ally Fiserv and/or Allegro DAS platform.Working knowledge of the Fiserv Open Data StreamProven ability to prioritize workload, work independently, with strong follow-up and follow through skillsPrevious Credit Bureau experience.Previous Project Management experiencePrevious Supplier Management experienceExperience with Microsoft AccessStrong communication skills- interpersonal, verbal, and writtenExposure / working knowledge of SAS

Role Title: AVP, FinOps Program LeaderCompany Overview:COMPANY OVERVIEW: Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industrys most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more.We have recently been ranked #2 among India’s Best Companies to Work for by Great Place to Work. We were among the Top 50 India’s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies.Synchrony celebrates ~51% women diversity, 105+ people with disabilities, and ~50 veterans and veteran family members.We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being. We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles.Organizational Overview: The AVP, FinOps Program Leader is part of the Synchrony Technology and Operations Governance Team, serving as the cloud cost program leader and providing management of multi-cloud platforms, services, systems, and best practices at Synchrony. The candidate would have an engineering position focused on delivering critical/key enterprise cost control data and insights. The candidate is expected to have knowledge of cloud architecture principles, operational models, and technical workflows as well as financial planning and analysis (FP&A), cloud budgeting, forecasting, and optimization.Role Summary/Purpose:The AVP, FinOps Program Leader is responsible for helping drive the optimization of cloud computing costs within the organization, bridging the gap between the finance team and engineering by analyzing cloud usage data to identify cost-saving opportunities and key insights. The role requires strong process leadership and cross functional collaboration with Finance, Engineering, Operations, IT, and various business stakeholders to help implement industry standard FinOps practices. This role will support and manage cloud spending and help align cloud financial strategies with organizational goals and regulatory requirements.Essential Responsibilities:Monitor and analyze cloud spending across different services and teams to identify areas for cost optimization. Develop accurate cloud cost forecasts and budgets based on historical usage data and future projections. Create insightful reports and dashboards to communicate cloud costs and usage trends to relevant stakeholders. Drive the implementation of systems to allocate cloud costs accurately across different teams and projects. Help establish and manage cost allocation models and dashboards that aligns cloud financial management with business objectives to ensure transparency.Collaborate with cross functional teams including Finance, Engineering, Operations and Technology teams to drive cost optimization initiatives.Provide governance for cloud spending, analyze spend patterns and trends, identify opportunities for cost optimization, and implement industry standard best practices for financial accountability.Develop automation to identify and eliminate unused or idle cloud resources.Partner with technical and financial teams to promote cost awareness and ensure cost optimization strategies are implemented effectively.Support the creation and delivery of cost training programs to educate teams and stakeholders on FinOps methodologies and cost awareness.Provide communications to stakeholder groups based on their needs and expectations.Define, track, and monitor key performance indicators and metrics to track costs and drive efficiency.Create heat maps to visualize computing demand and identify potential cost-saving opportunities.Identify variances and provide insights, analysis and recommendations that inform strategic decision-making.Provide detailed financial reports, updates and presentations of modeling forecasts to senior management and key internal and external stakeholders.Perform other duties and/or special projects as assigned. Qualifications/Requirements:Bachelor’s degree in Finance, Accounting, IT, Business Administration, Engineering or related field and a minimum of 5+ years of experience in financial management, IT finance, or cloud cost management.or in lieu of degree 7+ years’ experience in financial management, IT finance, or cloud cost management.Minimum 2+ years of experience operating in a cloud environment, specifically AWS, Azure, Google Cloud Platform (GCP), or similar programs.Minimum 3+ years of experience with finance and IT systems, ERP systems (SAP, Oracle, etc.), and financial reporting systems.Proficiency with financial planning and analysis (FP&A), cloud budgeting, and forecasting.In-depth understanding of cloud architecture principles, operational models, and technical workflows.Desired Characteristics:Ability to work in a fast-paced, dynamic environment. FinOps Certified Practitioner industry standard experience.Experience with cloud cost management tools (e.g., AWS Cost Explorer, Azure Cost Management, Google Cloud Billing, or third-party solutions like Flexera, Cloudability, etc.).Cloud Certifications: AWS Certified Solutions Architect, Microsoft Azure Fundamentals, Google Cloud Professional Cloud Architect.Experience implementing and optimizing cloud cost allocation and transparency models.In-depth understanding of cloud governance and compliance principles. Eligibility Criteria: Bachelor’s degree in Finance, Accounting, IT, Business Administration, Engineering or related field and a minimum of 5+ years of experience in financial management, IT finance, or cloud cost management.or in lieu of degree 7+ years’ experience in financial management, IT finance, or cloud cost management.

Role Title: AVP, Transaction Fraud Strategy and Model Governance Company Overview: Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industrys most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more.We have recently been ranked #2 among India’s Best Companies to Work for by Great Place to Work. We were among the Top 50 India’s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies.Synchrony celebrates ~52% women diversity, 105+ people with disabilities, and ~50 veterans and veteran family members.We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being.We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles Organizational Overview: Credit Team decisions credit actions across the lifecycle of a customer – from acquisition to account management to collections and recover – we work towards managing credit and fraud losses and elevating customer experience through powerful and proprietary insights on customer risk and credit behaviours. The actionable insights are driven by access to numerous alternative data sources, new age technologies, focused strategies, emerging algorithms, and predictive precision. Spread across 10 pillars the credit team in India caters to the entire gamut of decision sciences, from data management to model development to strategy design, and bringing it all to life through technology, and managing within the guardrails of our regulatory requirements. As part of the team, you will have access to some unique product propositions, functional and leadership training, interaction with executive leadership team and a myriad of diverse perspectives. Role Summary/Purpose: The AVP, Transaction Fraud Strategy and Model Governance is a multifunctional role within Transactional fraud strategy team with several key responsibilities. The primary responsibility is to perform analytic deep dives and root cause analysis to diagnose the impact of transactional fraud model scores performance on transactional fraud strategies. The role will work closely with the Model Developers as well as the Fraud Strategy team to create remediation plans when models used in fraud strategies are not performing as expected. Additional responsibilities will include development of action plans and playbook to address Model issues and MRA’s. Documentation of model development, model development testing and audit responsibilities to ensure proper model implementation in Advance Defense, SAS FM, RAMS, etc. This role will utilize advanced analytical tools to investigate strategy performance and to build new Fraud strategies.This position is remote, where you have the option to work from home. On occasion we may request for you to commute to our nearest office for in person engagement activities such as team meetings, training and culture events. We’re proud to offer you choice and flexibilityKey Responsibilities:As part of on-going model monitoring, work closely with on-shore counterpart to perform deep dives and root cause analysis when models used in the transactional fraud strategies have red segments to determine the impact on fraud strategies.Provide support for Model Swaps / Use and Performance in Strategies / Model and Tool Innovation / Model and Strategy Analytics/Model implementation validations and ensure strategies have the use of the best available tools and scores. Support to assess and evaluate potential new models and tools to determine their suitability, and subsequently onboard them into existing systems or workflows (Visa Compromise Score, VDA, MC Card Disruptor, Signifyd etc..)Create a comprehensive playbook and detailed action plans to effectively address any issues related to models and MRA’s and develop detailed documentation to support the strategy team’s model development process to ensure consistency, transparency, and alignment with organizational goals.Collaborate with 2nd / 3rd line to ensure strong governance, safety & soundness of strategies. Fully support regulatory requests, internal reviews, audits and business continuity planningAssist in the development of robust fraud prevention strategies and conduct in-depth analytics to identify trends, risks, and vulnerabilities to enhance detection and mitigation efforts as well as managing few critical process. Work closely with implementation team to ensure that Transactional Fraud Strategic goals are met and remove obstacles to meeting those goals. Support the ideation, analysis, evaluation and integration new data and scores into the strategy frameworkSupport the creation processes & controls to ensure that data, analyses, strategies, and recommendations are accurate. Perform ad hoc analytics, validations, remediations as requiredRequired Skills/Knowledge:Bachelor's degree with quantitative underpinning (i.e., Risk, Economics, Finance, Mathematics, Statistics, Engineering) with minimum 4 & above years' in building analytically derived strategies within Credit, Marketing, Risk or Collections in Financial services, or in lieu of a degree 6 & above years' of relevant experience in an analytical/quantitative role related to consumer lending.4+ years of experience working with statistical tools such as SAS, Python, Model Builder Decision Tree, Knowledge Seeker or others.Expert level proficiency with ExcelExcellent temperament and ability to work through uncertainty, collaborate respectfully across functions & teams, and find solutions to issuesDesired Skills/Knowledge:Experience operating as part of a cross functional teamExperience analyzing large data sets to derive strategies, segmentations, actionable insightsAbility to conduct advanced data extraction, data merging and data analysis using large datasets and complex algorithmsExperience using advanced modeling & data mining techniques (e.g. decision trees) to develop/ optimize fraud strategiesUnderstanding of credit and fraud models and their use in fraud strategiesUnderstanding of the Lines of Defense (2nd Line Strategy Validation and 3rd Line Internal Audit)Familiarity with consumer and commercial lending products and practicesGood communication & presentation skills and the ability to effectively provide insights, solicit feedback and problem solve with peersExperience with model governance processes and model validation.Eligibility Criteria:Bachelor's degree with quantitative underpinning (i.e., Risk, Economics, Finance, Mathematics, Statistics, Engineering) with minimum 4 & above years' in building analytically derived strategies within Credit, Marketing, Risk or Collections in Financial services, or in lieu of a degree 6 & above years' of relevant experience in an analytical/quantitative role related to consumer lending.Experience using advanced modeling & data mining techniques required.4+ years of experience working with statistical tools such as SAS, Python, Model Builder Decision Tree, Knowledge Seeker or others.Work Timings: 2PM - 11PM IST

Job Description: Role Title: AVP , Software Engineer III - Servicing Apps (L10) Company Overview : Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more. We have recently been ranked #2 among India s Best Companies to Work for by Great Place to Work. We were among the Top 50 India s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies. Synchrony celebrates ~51% women diversity, 105+ people with disabilities, and ~50 veterans and veteran family members. We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being. We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles. Organizational Overview: This role falls under Marketing Technology team within Engineering. We operate at the intersection of marketing technology and engineering, leveraging a variety of SaaS solutions across the value chain to drive enhanced customer engagement, acquisition, and retention. By integrating technology, we create innovative solutions that empower our teams to deliver exceptional results. Role Summary/Purpose: With ever evolving financial landscape there are wide range of challenges that demand innovative solutions. This role is responsible for designing, implementing and managing highly available and scalable integrations across marketing and various other platforms. Along with development and implementation, the role will be responsible for discovery, exploration and quick learning about SaaS platforms and solutions. Essential Responsibilities: Lead the support and development of Payment Applications, including SaaS or COTS solutions. Drive Emergency Response Teams (ERTs) and root cause analysis to ensure high availability and reliability for business objectives. Identify and implement system improvements and automations through innovation. Collaborate with Synchrony and Supplier technical resources and product managers to translate system architecture and product requirements into well-designed software components. Participate in software design reviews, code reviews, and provide recommendations to the development team. Stay updated on emerging technologies while maintaining proficiency in existing technologies. Build and motivate strong technical teams, retaining critical skills. Perform other duties and special projects as assigned. Qualifications/Requirements : Bachelors degree in Computer Science/Engineering or related field, with a minimum of 6 years of experience in Information Technology and in lieu of a degree 8 years of experience in Information Technology Minimum 4 years of application development experience. Minimum 2 years of experience in designing scalable applications. Minimum 6 years of hands-on experience with Java, J2EE, Web Services, and Spring. 1+ years of experience in a support role, preferably for SaaS or COTS applications. 2+ years of experience in architecting payment and SaaS or COTS applications. 3+ years of experience in supporting or developing applications using microservices architecture and cloud technologies such as Spring Boot, PCF, AWS, Maven, BitBucket, GitHub, Jenkins, Angular, Bootstrap, and Splunk. 5 years of experience in agile software development practices. Strong understanding of SDLC processes and release management. Proven analytical and problem-solving skills. Excellent oral and written communication skills. Willingness to work flexible shift timings to respond to emergencies. Desired Skills/Knowledge : Strong PC skills, Excel, Access, Microsoft Office, PowerPoint One Note. Experience with documentation and diagramming tools like Word/Visio/Whimsical etc. Highly motivated and demonstrate high level of initiative. Passion for technology and self-driven. Expertise with continuous integration environments . Experience with writing unit, integration, and UI test cases. Strong experience with Pivotal Cloud Foundry . Knowledge in using Splunk for production support. Experience with Database Architecture, Modeling, and familiarity with MySQL & SQL . Excellence in technical communication with technical and non-technical peers Excellent interpersonal skills with ability to influence clients, team members, management, and external groups. Prior work experience in a Credit Card/Banking/Fin Tech company. Eligibility Criteria: Minimum 6+Years of experience mentioned in Required Skill/Knowledge with a Bachelor s Degree or equivalent. In Lieu of degree , minimum of 8 years of experience required. Work Timings : 2 PM - 11 PM IST( Suggested) (This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time - 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details.) For Internal Applicants : Understand the criteria or mandatory skills required for the role, before applying Inform your manager and HRM before applying for any role on Workday Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format) Must not be any corrective action plan (First Formal/Final Formal, PIP) L8+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible. L08+ Employees can apply Grade/Level:10 Job Family Group: Information Technology

Job Description: Role Title: Software Engineer II, Servicing Apps (L09) Company Overview: Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more. We have recently been ranked #2 among India s Best Companies to Work for by Great Place to Work. We were among the Top 50 India s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies. Synchrony celebrates ~51% women diversity, 105+ people with disabilities, and ~50 veterans and veteran family members. We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being. We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles. Organizational Overview: Synchronys Engineering Team is a dynamic and innovative team dedicated to driving technological excellence. As a member of this Team, youll play a pivotal role in designing and developing cutting-edge tech stack and solutions that redefine industry standards. The Credit Card that we use every day to purchase our essentials and later settle the bills - A simple process that we all are used to on a day to day basis. Now, consider the vast complexity hidden behind this seemingly simple process, operating tirelessly for millions of cardholders. The sheer volume of data processed is mind-boggling. Fortunately, advanced technology stands ready to automate and manage this constant torrent of information, ensuring smooth transactions around the clock, 365 days a year. Our collaborative environment encourages creative problem-solving and fosters career growth. Join us to work on diverse projects, from fintech to data analytics, and contribute to shaping the future of technology. If youre passionate about engineering and innovation, Synchronys Engineering Team is the place to be Role Summary/Purpose: Billions of transactions and you ll touch all of them if you join our IT team as Software Engineer II Imagine the sheer scale of what we impact every second of every day. Now imagine what you can do with that influence. This is where you can shape the future of Servicing our customers. As an Software Engineer II, you ll be building Microservices, MFE s, API s and managing an amazing team of engineers working on our applications leveraging cloud technologies. It s the ideal time to come aboard - we re focused on the future, continuing to evolve a company and help define the financial technology industry. With so much opportunity available, this is where you can make your mark. Key Responsibilities: Creating schemas in IT/QA/UAT databases for Workstation/ Servicing Apps. Making schemas up to production and cleaning up old schemas. Working on Table Synchronization, New User ID Creation, Mapping of UserIDs and Other user id related issues. Validating scripts before sending to production . Identifying and resolving database errors and issues. Develop pl/sql stored procedures, functions, packages and triggers . Use cursors, bulk collect, FORALL for performance optimization. Help developers if they face difficulty in understanding existing procedures or functions. Managing storage structures (tablespaces, datafiles). Analyze sql queries using EXPLAIN PLAN and SQL Tuning advisor . Implement role-based access control, privileges, and authentication for database users. Create shell scripts for schema creation, roles creation, validating scripts. Migrating Workstation Oracle DB to Postgresql with initial POC, Using SCT tool migrated data from oracle to Postgresql. Convert oracle-specific data types to equivalent types in the target cloud DB. Rebuild indexes and constraints after data is loaded. Run sql scripts to verify row counts, primary keys and relationships. Using AWS DMS tool migrate data from Oracle to AWS RDS. Analyze production defects, troubleshoot systems, identify root cause and implement fixes Work with third party vendors to develop software and/or integrate their software into our products Perform other duties and/or special projects as assigned Creating and configuration of domains in Weblogic. Handling all the aspects of administration tasks such as day-to-day monitoring and maintenance , configuring , deploying applications and troubleshooting issues during deployment. Provide bitbucket feature, dev , qa, merge branches . Resolving permission issues faced by developers while accessing bit bucket branches. Setting up Infrastructure for IT/ST/UAT environments. Troubleshooting the issues during deployment of applications by monitoring logs. Perform Weblogic server restarts and deployment of different applications. Creating JDBC data sources and other resources. Required Skills/Knowledge: Bachelor s Degree or equivalent with minimum 2+ years of experience required and in Lieu of degree, minimum of 4+ years of experience required. 2+ years of Strong Technical Expertise in Java, Unix , Weblogic, Oracle, PL/SQL, PostGresql , AWS-RDS 2+ years of experience with On-prem or hybrid to public cloud migration. 2+ years of experience with Agile application development and familiarity with tools like JIRA 2+ years of experience with continuous integration environments and using tools like Jenkins 2+ years of experience with Cloud Platforms like Pivotal Cloud Foundry & AWS. Executing execution plan for queries, procedures and building reports. Strong Knowledge on Workstation environment setup and dependency on handling workflows. Desired Skills/Knowledge: Familiarity in designing application using SOLID principles, Java and microservice design patterns with business acumen Working knowledge in RDBMS Ability to analyze, use structured problem solving and available tools to troubleshoot systems, identify root cause, action plans, impact and resolution options Familiarity in workstation DB schema creation, maintenance , dependent tables and the migration to public cloud. Eligibility Criteria: Bachelor s Degree or equivalent with minimum 2+ years of experience mentioned in Required Skill/Knowledge and in Lieu of degree, minimum of 4+ years of experience required. Work Timings: 2 PM - 11 PM IST( Suggested) (This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time - 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details . ) For Internal Applicants : Understand the criteria or mandatory skills required for the role, before applying Inform your manager and HRM before applying for any role on Workday Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format) Must not be any corrective action plan (First Formal/Final Formal, PIP) L4 to L7 Employees who have completed 12 months in the organization and 12 months in current role and level are only eligible. L8+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible. L04+ Employees can apply Grade/Level: 09 Job Family Group: Information Technology

This role is part of the Threat Informed Defense organization, responsible for researching, developing, and maintaining cyber detection capabilities. The team also manages and sources Technical Intelligence, leveraging it to enhance and refine detection methods and defenses against relevant threats. Additionally, it collaborates with the SOC Function (JSOC) and other partners to deliver high-fidelity security alerts, safeguarding Synchrony from cyber threats. Role Summary/Purpose: The role of the SecDevOps Senior Developer involves developing and maintaining automated processes that help to minimize cyber risk by improving the organizations ability to identify and respond to threats in an efficient manner. The team-member will partner with members of cyber operations, information security and the larger business to identify automation use-cases that they will then design, develop, and implement. Ideal candidates will have strong DevOps skill sets with knowledge of cyber detection concepts/strategies and security tools. More so, the ideal candidate will be capable of critical thinking and problem solving with a customer-first attitude. This is an IC role and position is remote, where you have the option to work from home. On occasion we may request for you to commute to our nearest office for in person engagement activities such as team meetings, training and culture events. To ensure the safety of our colleagues and communities, we require employees who come together in-person to be fully vaccinated. We re proud to offer you choice and flexibility. Key Responsibilities: Exhibit expertise in promptly identifying evolving cyber intelligence, testing Tactics, Techniques, and Procedures (TTPs) within a secure lab setting, and developing custom detection content to address identified gaps. Demonstrate a forward-thinking approach to prioritize and refine a backlog of detection content, leveraging Agile methodologies to ensure proper resource allocation and timely execution of high-priority initiatives. Proactively identify emerging cyber threats, conducting thorough assessments to gauge their potential impact on Synchrony. Experience and comfort with detection strategies and implementations in multiple OS (Windows, MacOS, Linux) and with cloud-based architectures (Amazon Web Services and Microsoft Azure). Foster cross-functional collaboration with CyberOps teams, contributing to the enhancement of detection alerting strategies. This includes spearheading initiatives such as designing detection pipelines, refining alert mechanisms, and optimizing existing alerting processes. Develop a deep understanding of Synchronys cyber tool ecosystem, enabling informed recommendations for strengthening control mechanisms and fortifying defenses against potential cyber threats. Coordinate with Information Security teammates to manage and optimize detection content and alerting logic for key systems including security information and event management (SIEM), intrusion detection/prevention (IDS/IPS), Next Generation AV (NGAV), Endpoint Detection and Response (EDR), User Entity and Behavior Analytics (UEBA) platform amongst other core security tools. Assist in creation and implementation. Design, develop, and deploy applications and services on AWS cloud infrastructure, ensuring that they are secure, scalable, and highly available. Develop and maintain custom security apps and tools via python web development. Ability to automate tasks with APIs and serverless scripting. Reviewing, debugging, and resolving technical issues throughout the SDLC. Design and implement automated security solutions for AWS cloud infrastructure. Develop and maintain security automation scripts and tools. Perform cleanup and sanitation of incoming log sources and events. Keeping up with the latest and greatest tools and techniques for combating security threats. Partner with technology leaders in adherence to technology strategy and roadmap. Support the day-to-day operations of the Security Operations program. Maintain knowledge of current security trends and be able to clearly communicate them to the team. Assist in responding to emergency situations and security incidents. Required Skills/Knowledge: Bachelor s degree with 4+ years of Information Security or Intelligence experience; OR in lieu of degree, 6+ years of Information Security or Intelligence experience. Able to communicate complex information, concepts, or ideas in a confident and well-organized manner through verbal, written, and/or visual means. Demonstrated competence in Python and Splunk Search Processing Language (SPL). Demonstrated competence in Agile methodologies. Demonstrated competence in developing and securing AWS services. Demonstrated competence in developing automation solutions for the triage and response of AWS Cloud security events. Able to communicate complex information, concepts, or ideas in a confident and well-organized manner through verbal, written, and/or visual means. Able to function effectively in a dynamic, fast-paced environment. Desired Skills/Knowledge: Applicable Information Security professional certifications (e.g., SANS, AWS Security and Developer based certifications) and tool specific certifications. Ability to work independently as well as part of a team. Highly analytical, detail-oriented, and strong problem solving with a common-sense approach to resolving problems. Expertise to clearly define complex issues despite incomplete or ambiguous information. Strong oral and written communications skills. Strong interpersonal and critical thinking skills. Strong knowledge in DevOps principals and CI/CD pipelines. Experience with Cloud Foundry/Docker is a plus. Prior SOC, cyber intelligence, or incident response experience is a plus Eligibility Criteria Bachelor s degree with 4+ years of Information Security or Intelligence experience; OR in lieu of degree, 6+ years of Information Security or Intelligence experience. Work Timings : 03:00PM to 12:00AM IST For Internal Applicants : Understand the criteria or mandatory skills required for the role, before applying Inform your manager and HRM before applying for any role on Workday Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format) Must not be any corrective action plan (First Formal/Final Formal, PIP) L8+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible L08+ Employees can apply

Job Description: Role Title : Manager - Exception & Control Reporting (L 09) Company Overview: Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more. We have recently been ranked #2 among India s Best Companies to Work for by Great Place to Work. We were among the Top 50 India s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies. Synchrony celebrates ~51% women diversity, 105+ people with disabilities, and ~50 veterans and veteran family members. We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles. Organizational Overview: The role is part of Collections & Recovery Analytics and will be supporting Collections , Recovery and Servicing solutions . The team is focused on improving Collections, Recovery and Servicing Solutions performance, by building BI solutions to support Operations Leaders. This includes key performance indicators for cardholders and accounts, as well as metrics to support strategy development and execution Role Summary/Purpose: This role is an addition to an exciting, fast-paced, constantly changing and challenging work environment, and will play an important role in supporting the Governance and Surveillance efforts across Synchrony Bank. It will support Synchrony Bank s Exception and Control Reporting efforts by providing SAS/SQL programming, complicated data extraction to build new reports for multiple processes across Collections. The role will need to understand collections practices and policies and translate to multiple data sources and will also assist in audits pertaining to consumer and regulatory requests. Essential Responsibilities: Understanding the business requirements provided by Collections Process Owners Develop the reporting framework to solve for business requirement Develop SAS and/or SQL code, visual basic macros, business object or other query tools to build new exception and control reporting. Data extraction, processing & mining based on various business rules and provided requirements Develop & present recommendations on analytical paths based on available data resources. Generate Business Insights and deliver them within timely manner. Document, update and follow Standard Operating Procedures (SOPs) for all Customer applications supported. Work with IT and DW team to request data builds & support necessary analytics and reporting mechanisms. Support audits via documentation of code and analytic outcomes and as extraction of data. Liaise with India/US teams collaboratively to deliver on projects through appropriate management of time and resources. Perform other duties and/or special projects as assigned. Qualifications/Requirements: Bachelors degree with Mathematics/Statistics, Operations Research, Economics, Computer Science/Engineering or other quantitative majors, or in lieu of a degree 2+ years of experience. 5+ years experience in analytics domain with minimum 3+ years of experience in SAS and SQL. Data analysis experience with large datasets and unstructured data sources. Experience managing multiple projects simultaneously while delivering on demanding deadlines with minimal supervision. Demonstrated PC proficiency (Microsoft Suite, including: Word, Excel, PowerPoint, and Outlook). Able to work hours that compliment US, not necessarily match but have some degree of overlap. Desired Characteristics: 5+ Years of experience in financial institutions Data Warehouse programming and/or analytics utilizing tools like Vision Plus, FDR, Rules, CHAID, or Model Builder Deep experience with various Collections Regulatory Reporting / Remediation Projects. Exposure to regulatory requests and audits. Demonstrated ability to work with ambiguity and deliver creative results in a data environment. Ability to adapt to multiple tools for data extraction. Strong problem solving skills & attention to detail Strong interpersonal and oral/written communication skills, ability to clearly present analytical results and make recommendations based on findings and/or data limitations. For Internal Candidates - Experience in working on various data warehouses like CDCI, PDR, RDW, COLLP, Vision Plus, CLPB2. Eligibility Criteria : Bachelors degree with Mathematics/Statistics, Operations Research, Economics, Computer Science/Engineering or other quantitative majors, or in lieu of a degree 2+ years of experience. 5+ years experience in analytics domain with minimum 3+ years of experience in SAS and SQL. Work Timings: This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time - 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details. For Internal Applicants : Understand the criteria or mandatory skills required for the role, before applying Inform your manager and HRM before applying for any role on Workday Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format) Must not be any corrective action plan (Formal/Final Formal) L4 to L7 Employees who have completed 12 months in the organization and 12 months in their current role and level are only eligible. L8+ Employees who have completed 18 months in the organization and 12 months in their current role and level are only eligible. L4+ Employees can only apply for this opportunity. Grade/Level: 09 Job Family Group: Data Analytics

Job Description: Role Title : VP, Enterprise Risk Analytics (L13) Company Overview : Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more. We have recently been ranked #2 among India s Best Companies to Work for by Great Place to Work. We were among the Top 50 India s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies. Synchrony celebrates ~52% women diversity, 105+ people with disabilities, and ~50 veterans and veteran family members. We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being. We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles. Organizational Overview : Synchronys Risk Team provides independent oversight of Synchrony s risk-taking activities to ensure safety and soundness, meet regulatory and legal requirements, and manage risks to the risk-appetite of the Board. Risk is responsible for independently assessing, quantifying, and overseeing risks & providing effective challenge. Risk serves as Synchrony s Second Line of Defense. Overall, Risk Team oversees and manages the Risk Program to support the business in anticipating and addressing risks, issues and challenges. Results are consistent with the respective strategic uses and complying with related overall risk, risk testing policies, standards, procedures as well as regulations. Our Risk organization consists of 4 pillars: Compliance, Credit & Financial Risk, Enterprise Risk and Operational Risk. Each of the pillars play a vital role in managing Risk and supports the business in anticipating and addressing risks, issues, and challenges. Role Summary/Purpose : The VP, Enterprise Risk Analytics will be the Process Owner for Enterprise Risk Reporting & Analytics and will be responsible for managing, growing, and leading a team of 10+ analysts in India. As a Process Owner the VP, Enterprise Risk Analytics will be responsible for leading the day-to-day operations that are fundamental to process execution, and will own the Risk and Control Self-Assessment which includes RAQ, PRCSA, and process universe maintenance. As an Analytics Leader, this role will further lead analytical and reporting projects, design analyses, and present recommendations to leaders across Risk. The selected candidate will lead the Enterprise Risk Analytics Team in India, reporting directly to the VP - Risk India Leader. This role will additionally have a dotted line of reporting to the VP - Enterprise Risk Analytics within the Enterprise Risk organization. We re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Key Responsibilities: Lead a team of 10+ analytics professionals and support the planning and execution of oversight activities while providing mentorship, guidance, engagement, career pathing and development opportunities Assume the role of Process Owner for Enterprise Risk Reporting & Analytics, including leading the Risks & Controls Self-Assessment process and managing the Process Universe Take a hands-on approach to analytics by owning and executing analytics projects from end-to-end, including data exploration, data mining, statistical analysis, and project delivery Provide thought leadership and establish a standardized Enterprise Risk Analytics process; assist with developing policies, procedures for Enterprise Risk Analytics and provide guidance on strengthening governance across team Capacity plan and time manage the team using a priority and skills-based approach Provide thought leadership for Risk India wide projects, external conferences, offsite agenda and promote mentorship, upskilling and growth. Use data and analytics to help support the closure of critical, time-sensitive projects such as regulatory requests and matters requiring attention (MRA) Drive extended usage of analytics to gain more efficiencies and effectiveness within risk management processes and activities Lead analytic team to deliver complex projects from beginning to end, including ideation, data mining, insight generation, and presentation of results and recommendations Partner with and provide thought leadership and technical expertise to guide the India Risk Analytics Team on optimal, efficient, and quick analytical solutions to business problems Promote innovation and proactively look for and identify opportunities to solve risk problems with integrated analytics solutions Partner with other Analytics/Functional leaders outside of Risk (e.g. Ops, Credit, Growth etc.) to identify and apply best practices from Synchrony related to use of analytics in general, tools, processes Work with other Risk functions across the second line of defense, including Model Development & Governance, Operational Risk, Risk Testing, Compliance, and Credit Risk to increase awareness of analytics results, create synergies and avoid redundancies. Serve as an Analytics Subject Matter Expert for Risk Support VP - Risk India Leader with department-wide initiatives as needed Perform other duties and/or special projects as assigned Required Skills/Knowledge: Bachelor s degree in statistics, mathematics, economics, finance, business, engineering, or other quantitative fields with 10+ years of experience OR, MBA or Master s degree in a STEM field and in lieu of degree, a high school diploma/GED and 12+ years of data analytics experience in financial services and/or payments industry. A minimum of 10+ years of data analytics experience to include: 5+ years of analytic leadership/managerial experience within Financial Services or payments industry 5+ years developing and implementing analytical solutions / automation / optimization capabilities 5+ years hands-on experience with SAS, Python, R, and/or SQL 2+ years hands-on experience with data visualization/BI tools, e.g. Tableau, Birst, Power BI, SAS VIYA 2+ years of project management experience Desired Skills/Knowledge: Demonstrated ability to manage multiple projects, organize work flow and timelines. Experience leading development and management of centralized analytic capabilities & tools Experience using JIRA or similar project management tool for intake, project planning, and issues tracking Solid understanding of the consumer credit lending lifecycle and card programs. Advanced reasoning skills in conjunction with an intimate understanding of how consumer credit systems work and how their outflows tie into the data warehouse. Ability to develop executable strategies, build and lead teams, articulate a clear vision, and deliver results at committed timeline Ability to ideate, design and lead development of central analytic capabilities and solutions that are highly scalable Strong oral and written communication skills with impact and influence Strong understanding of the consumer credit lending lifecycle and card programs Commercially effective and collaborative across teams and functions. Demonstrated ability to manage complexity/ambiguity and multiple initiatives Ability to be hands on as well as coach teams in developing analytic capabilities and tools 8+ years experience with SAS/SQL or other transferable logic based programming. Advanced EXCEL skill-set. Eligibility Criteria: Bachelor s degree in statistics, mathematics, economics, finance, business, engineering, or other quantitative fields with 10+ years of experience OR, MBA or Master s degree in a STEM field and in lieu of degree, a high school diploma/GED and 12+ years of data analytics experience in financial services and/or payments industry. Work Timings : This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time - 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details. For Internal Applicants : Understand the criteria or mandatory skills required for the role, before applying Inform your manager and HRM before applying for any role on Workday Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format) Must not be any corrective action plan (Formal/Final Formal) L11+ Employees who have completed 18 months in the organization and 12 months in their current role and level are only eligible. Employees at L11+ can only apply for this opportunity. Job Family Group: Risk Management

Job Description: Role Title: Manager, Credit Model Development(L9) Company Overview : Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more. We have recently been ranked #2 among India s Best Companies to Work for by Great Place to Work. We were among the Top 50 India s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies. Synchrony celebrates ~52% women diversity, 105+ people with disabilities, and ~50 veterans and veteran family members. We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being. We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles. Organizational Overview: Credit Team decisions credit actions across the lifecycle of a customer - from acquisition to account management to collections and recover - we work towards managing credit and fraud losses and elevating customer experience through powerful and proprietary insights on customer risk and credit behaviours. The actionable insights are driven by access to numerous alternative data sources, new age technologies, focused strategies, emerging algorithms, and predictive precision. Spread across 10 pillars the credit team in India caters to the entire gamut of decision sciences, from data management to model development to strategy design, and bringing it all to life through technology, and managing within the guardrails of our regulatory requirements. As part of the team, you will have access to some unique product propositions, functional and leadership training, interaction with executive leadership team and a myriad of diverse perspectives. Role Summary/Purpose: As a member of Credit Models team, you would be managing the models through their lifecycle, i. e. from initiation to retirement. You will be exposed to activities ranging from (but not limiting to) model development, evaluation, validation, monitoring, implementation testing and documentation. You will have an opportunity to learn industry best practices in credit models development and will also be working on experimental models using machine learning techniques. You will also own the models and be a SPOC for all assessment by Risk Management team. Key Responsibilities: Validation and monitoring of internal and external credit models by computing standard metrics. Work closely with Model Owners, Model Users to track and understand model performance, deep dive to find root causes for performance deteriorations, and device action plans for the same. Automate the model monitoring reports using the available tool suite- SAS, Python, Tableau etc. Detailed documentation of the model development activity for review from Risk Management Support Model Risk Management team in completing their responsibilities including but not limited to Model validation reviews, annual reviews, periodical assessment and rating of the model performance. Provide analytic support on key business initiatives and develop a strong working knowledge of the data warehouse and applicable analytic data systems. Required Skills/Knowledge: Bachelor's degree with quantitative underpinning (i. e. , Risk, Economics, Finance, Mathematics, Statistics, Engineering) with minimum 1. 5+years' experience in an analytical/quantitative role related to consumer lending or in lieu of a degree 3. 5+ years' of relevant experience in an analytical/quantitative role related to consumer lending. Experience in Python or SAS/SQL. Basic understanding of Statistical and other Machine Learning techniques Ability to decipher complex data and effectively present and communicate in a clear and concise manner. Strong written/oral communication skills, ability to manage multiple projects simultaneously and deliver results within deadlines with a focus on accuracy and attention to detail. Desired Skills/Knowledge: Working knowledge of credit bureau data Experience in Pyspark Excellent time management with ability to manage multiple competing initiatives and deliver results within deadlines. Familiarity with US Model Governance trends/developments across the banking sector and credit policies in the area of credit cards Eligibility Criteria: Bachelor's degree with quantitative underpinning (i. e. , Risk, Economics, Finance, Mathematics, Statistics, Engineering) with minimum 1. 5+years' experience in an analytical/quantitative role related to consumer lending or in lieu of a degree 3. 5+ years' of relevant experience in an analytical/quantitative role related to consumer lending. Work Timings : This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time - 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details. For Internal Applicants : Understand the criteria or mandatory skills required for the role, before applying Inform your manager and HRM before applying for any role on Workday Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format) Must not be any corrective action plan (Formal/Final Formal) L4 to L7 Employees who have completed 12 months in the organization and 12 months in their current role and level are only eligible. L8+ Employees who have completed 18 months in the organization and 12 months in their current role and level are only eligible. Employees at L4+ are eligible to apply. Level / Grade : 9 Job Family Group: Credit

Job Description: Role Title: Senior Analyst, Internal Audit - Data Scientist (L09) Company Overview: Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more. We have recently been ranked #2 among India s Best Companies to Work for by Great Place to Work. We were among the Top 50 India s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by Ambition Box Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies. Synchrony celebrates ~52% women diversity, 105+ people with disabilities, and ~50 veterans and veteran family members. We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being. We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles. Organizational Overview: Synchrony s Internal Audit function serves as an independent and objective function aimed at enhancing the organization s governance, risk management, and controls. Internal Audit s purpose-driven work adds value to the company by safeguarding a controlled foundation in support of agile and innovative company growth; performing risk-based audit activities designed to identify worthwhile and impactful insights. Role Summary/Purpose: Reporting to the VP, Internal Audit - Innovation and Advanced Analytics leader, the Sr. Analyst Data Scientist will be a key member of the Internal Audit Innovation team. This role involves performing data science and data engineering development across the Internal Audit department. The Sr. Analyst Data Scientist will create advance analytics solutions to enhance decision-making processes within internal audit and provide robust data analytics support to audit teams. This position is pivotal in creating innovative solutions that improve audit efficiency, automate processes, and generate actionable insights. The Sr. Analyst Data Scientist will work closely with audit professionals and stakeholders to identify data-driven opportunities, build scalable analytics solutions, and drive continuous improvement in audit practices. This position is remote, where you have the option to work from home. On occasion we may request for you to commute to our nearest office for in person engagement activities such as team meetings, training and culture events. We re proud to offer you choice and flexibility. Key Responsibilities: Data Driven Risk Identification & Remediation Strategies: Deliver advanced analytics to support the audit plan, including cycle audits, issue validation, remediation activities and special projects Design and deploy analytic scripts and dashboards to communicate actionable insights to audit stakeholders. Document analytic results and findings into audit workpapers. Data Transformation & Automation: Ensure the accuracy and integrity of data used in audit engagements through data transformation techniques. Deploy automation on repetitive audit tasks using data analytics and data engineering techniques. Collaboration with Stakeholders: Collaborate with Internal Audit teams to understand audit test objectives and data requirements. Collaborate with remediation teams to ensure data insights are effectively integrated into action plans. Lead projects from beginning to end, including ideation, data mining, strategy formulation, and presentation of results and recommendations. Required Skills/Knowledge: Bachelors degree in Engineering, Computer science, Data science and even accounts background can be consider with experience with minimum 3+ years of experience writing and optimizing SQL/SAS queries in a business environment and in lieu of a degree 5+ years of experience writing and optimizing SQL/SAS queries in a business environment. Knowledge of data warehouse technical architecture, ETL and analytic tools in extracting unstructured and structured data Experience in building algorithms and coding proficiency in Python is required Experience with visualization software Tableau or Power BI Experience managing, moving, and manipulating data from multiple sources Familiar with segmentation techniques such as decision trees or k-means clustering Familiar with model development techniques such as logistic regression, random forest, or gradient boosting Ability to provide analytic support including pulling data, preparing analysis, interpreting data, making strategic recommendations, and presenting to client/product team Ability to clearly explain technical and analytical information (verbally, written, and in presentation form) and summarize for key stakeholders Outstanding communications, relationship building, influencing, and collaboration skills Strong project management, communications, multi-tasking, ability to work independently Desired Skills/Knowledge: Ability to drive change and transformation Experience working within Internal Audit and knowledge of core Audit functions and responsibilities or is interested in learning risk and controls and audit concepts Ability to build strong, trusting relationships with senior business stakeholders. Possess effective project management skills, make sound decisions, and can pivot on prioritized projects Experience with Tableau or Power BI Experience with the Microsoft Power Platform (Power BI, Power Automate, & Power Apps) Eligibility Criteria: Bachelors degree in Engineering, Computer science, Data science and even accounts background can be consider with experience with minimum 3+ years of experience writing and optimizing SQL/SAS queries in a business environment and in lieu of a degree 5+ years of experience writing and optimizing SQL/SAS queries in a business environment. Work Timings : This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time - 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details. For Internal Applicants : Understand the criteria or mandatory skills required for the role, before applying Inform your manager and HRM before applying for any role on Workday Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format) Must not be any corrective action plan (First Formal/Final Formal, PIP) L4 to L7 Employees who have completed 12 months in the organization and 12 months in current role and level are only eligible. L8+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible. L04+ Employees can apply Grade/Level: 09 Job Family Group: Internal Audit

Job Description: Role Title : Manager, Model Risk Management (L09) Company Overview: Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more. We have recently been ranked #2 among India s Best Companies to Work for by Great Place to Work. We were among the Top 50 India s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies. Synchrony celebrates ~51% women diversity, 105+ people with disabilities, and ~50 veterans and veteran family members. We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being. We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles. Organizational Overview: Synchronys Risk Team is a dynamic and innovative team dedicated to provide oversight as 2nd Line of Defense. As a member of this Team, youll play a pivotal role for high quality model validation and to ensure modeling techniques and results are consistent with the respective strategic uses, models performing as intended, and complying with related MRM policies, standards, procedures as well as regulations. This role requires expertise in supporting model validation initiatives related to quantitative analytic modeling with the Synchrony Model Governance and Validation team. If you are passionate about Model validation and Modelling techniques then Synchrony s Risk team is the place to be Role Summary/Purpose: The Manager, Model Validation is responsible for model validation focusing on Loss/reserve /recovery forecast , and other models and ensure they are meeting the related Model Risk Management policies, standards, procedures as well as regulations (SR 11-7). This role requires expertise in supporting model validation initiatives related to quantitative analytic modeling with the Synchrony Model Governance and Validation team. This is an individual contributor role. Key Responsibilities: Conduct full scope model review, annual review, ongoing monitoring model performance etc. for both internally and vendor-developed models, including new and existing, statistical/ML or non-statistical models, particularly in the areas of loss forecast, with effective challenges to identify potentials issues Evaluate model development data quality, methodology conceptual soundness and accuracy, and conduct model performance testing including back-testing, sensitivity analysis, benchmarking, etc. and timely identify/highlight issues. Perform proper documentation within expected timeframes for effectively highlighting the findings for further review/investigation and facilitate informed discussions on key analytics. Conduct in-depth analysis of large data sets and support the review and maintenance process of relevant models and model validation documentation. Communicate technical information verbally and in writing to both technical and business team effectively. Additionally the role requires the capability to write detailed validation documents/reports for management Support in additional book of work or special projects as in when required. Required Skills/Knowledge: Bachelor s/Masters degree (or foreign equivalent) in Statistics, Mathematics, or Data Science with 2+ years experience in model development or model validation experience in the retail section of a U. S. financial services or banking; in lieu of a Master s degree, 4+ years experience in model development / model validation experience in the retail section of financial services or banking. Understanding of quantitative analysis methods or approaches in relation to credit loss models Strong programing skills with 2+ years hands-on and proven experience utilizing Python, Spark , SAS, SQL, AWS, Data Lake to perform statistical analysis and manage complex or large amounts of data Desired Skills/Knowledge: 2+ years of proven experience in Model Risk Management or model development in the financial services industry including both analytic/modeling/quantitative experience and governance or other credit/financial discipline. Knowledge and experience of credit loss models such as Loss forecasting (PD/LGD/EAD. CECL, Roll rate, etc), Stress testing, Allowance. Ability to apply analytical skills to solve problems creatively. Sharp focus on accuracy with extreme attention to detail and able to make recommendations as opportunities arise. Be self-motivated, act promptly and effectively when assigned tasks. Excellent written and oral communication and presentation skills. Eligibility Criteria: Bachelor s/Masters degree (or foreign equivalent) in Statistics, Mathematics, or Data Science with 2+ years experience in model development or model validation experience in the retail section of a U. S. financial services or banking; in lieu of a Master s degree, 4+ years experience in model development / model validation experience in the retail section of financial services or banking. Work Timings: This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time - 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details. For Internal Applicants: Understand the criteria or mandatory skills required for the role, before applying Inform your manager and HRM before applying for any role on Workday Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format) Must not be any corrective action plan (First Formal/Final Formal, PIP) L4 to L7 Employees who have completed 12 months in the organization and 12 months in current role and level are only eligible. L8+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible. L04+ Employees can apply Grade/Level: 09 Job Family Group: Credit

This role will be part of the Cloud Platform group part of CTO organization. Cloud team is responsible for the SYF public cloud platform services. Govern health, performance, capacity, and costs of resources and ensure adherence to service levels. Build well defined processes for cloud application development and service enablement. Role Summary/Description Were seeking an experienced Product Engineering Manager to drive the direction and execution of our cloud-native agile teams at scale. In this role, youll collaborate with engineering teams, stakeholders, and customers to deliver scalable solutions while leveraging AWS services and agile best practices. Key Responsibilities: Coach teams on agile practices and help remove impediments to delivery Mentor and coach teams on goal achievement and performance feedback Guide multiple agile teams through SAFe (Scaled Agile Framework) practices, including PI planning, backlog refinement, and release management Assist with work prioritization and alignment with on-shore product leads Partner with engineering teams to architect and implement solutions using AWS services, including compute, storage, networking, and security components Facilitate agile ceremonies across teams, ensuring effective coordination and dependency management Gather and analyze customer requirements, market research, and technical constraints to inform product decision Create detailed product specifications, user stories, and acceptance criteria that balance technical depth with business value Drive the adoption of cloud-native practices and guide teams through AWS service selection and implementation Monitor product performance metrics, cloud costs, and infrastructure efficiency to optimize ROI Lead product strategy and roadmap development for cloud infrastructure initiatives, ensuring alignment with business objectives and technical feasibility Qualifications/Requirements: 12+ years of product management or engineering management experience with cloud infrastructure products or on lieu of a degree 14+ years of relevant experience 3+ years experience working in SAFe or other scaled agile frameworks Deep understanding of AWS services and architecture patterns, including EC2, S3, RDS, Lambda, API Gateway, and container services Certified SAFe Product Owner/Product Manager (POPM) or equivalent Experience with Infrastructure as Code (IaC) tools like CloudFormation or Terraform Strong technical background with hands-on development or DevOps experience Track record of delivering complex technical products from conception to launch Excellent communication skills with ability to translate technical concepts for various audiences Bachelors degree in Computer Science, Engineering, or related field Desired Characteristics: SAFe Program Consultant (SPC) certification AWS certifications (Solutions Architect, DevOps Engineer) Experience with microservices architecture and containerization Knowledge of security and compliance requirements in cloud environments Experience leading distributed agile teams Background in value stream mapping and lean principles Experience with data analytics and monitoring tools Eligibility Criteria: 12+ years of product management or engineering management experience with cloud infrastructure products or on lieu of a degree 14+ years of relevant experience

Job Description: Company Overview: Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more. We have recently been ranked #2 among India s Best Companies to Work for by Great Place to Work. We were among the Top 50 India s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies. Synchrony celebrates ~51% women diversity, 105+ people with disabilities, and ~50 veterans and veteran family members. We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being. We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles Organizational Overview: The Performance Marketing Team is the engine behind business growth as it handles the majority of marketing activities. This includes targeting the right audience through campaigns, distributing content via channel marketing, conducting a thorough analysis of campaign launches and budgets, and also ensuring compliance via surveillance and governance all to maximize results and maintain a competitive edge. Together this team drives ROI and elevates Synchronys brand presence in a dynamic market. Role Summary/Purpose: Synchrony is continuing to build a world class Performance Media and Creative Organization committed to driving results with our retail and payments partners while also delivering leading customer experiences. Within this organization, our Ad Operations Team is focused on achieving growth by making data-driven decisions to create meaningful interactions with existing and potential customers by focusing on capturing business requirements and ensuring flawless execution of digital campaigns on property & off property. We are seeking a Manager, Ad Operations rolling up to Synchrony, India, Hyderabad to lead efforts in ensuring delivery of marketing operational excellence, supporting business partners across the Synchrony enterprise. This role is responsible for managing, maintaining, and pushing adoption of paid media operational processes, with a focus on trafficking and operations management that supports an omnichannel marketing team. Key Responsibilities: Intake, review, execute, and QA ing various ad trafficking tasks. Oversee and execute end-to-end management of digital campaign and optimizations. Manage and monitor ad inventory, ensuring campaigns have sufficient budget, targeting, and inventory to meet goals. Check digital creative assets, production/trafficking requirements to make sure they follow the specification needed to run in digital platforms and on synchrony properties. Understand and enforce internal naming conventions for digital campaigns. Maintain tracking parameters (e. g. , site codes, UTM, INTCMP parameters) across various campaign URLs to advance campaign tracking and analysis. Execute cross-channel trafficking tasks within various ad-servers (e. g. , Google Campaign Manager 360, Kevel). Implement brand safety monitoring and blocking tagging with DoubleVerify. Execute quality assurance (QA) across campaigns pre and post launch to ensure flawless digital execution and to confirm compliance with regulatory needs. Lead and coordinate cross-functional teams to ensure timely and successful execution of media campaigns and related projects. Address client questions and concerns regarding new initiatives and optimizations. Detail-oriented in order to properly update and maintain internal technical documents, including generating documentation of existing processes and improvements to ensure accuracy and accessibility. Able to work both independently and with Account Management, Client Marketers, Channel, and Analytics teams seamlessly. Perform other duties and/or special projects as assigned. Preferred to have experience in BFSI sector. Required Skills/Knowledge: Bachelors degree with 3+ years of Experience in computer science, Information Services, Information Technology or in lieu of a degree 5+ Years of Experience in Marketing. 2+ years of hands-on experience in ad operations - actively tagging, trafficking and executing within digital buying and campaign management tools at an agency/brand/publisher. Solid knowledge in ad operations media landscape, specifically around site tagging framework, trafficking, creative ad formats, brand safety and associated technologies. Must have trafficked multi-channel digital campaigns within the Google Marketing Platform (CM360, DV360, GA360, Google Ads, YouTube), Facebook, Verification and Measurement Partners, such as DoubleVerify, Nielsen and Comscore. Understanding of the technical build of a digital campaign within a DSP (programmatic bidding structure, tagging, trafficking, deal creation, audience management etc. ). Desired Skills/Knowledge: Experience working in the financial category and within a Retail Media Network is a plus. Hands-on experience working in Kevel s ad-server is a plus. Hands on experience with project management software, like MS Project and AtTask/Workfront. Detail-oriented and organized with the ability to juggle competing demands and effectively prioritize tasks. Excellent communication and presentation skills for internal meetings/presentations. Creative and resourceful; proven ability to problem-solve and look for innovative ideas. Ability to work effectively in cross-functional teams. Results-driven with a focus on achieving growth and success. Assertive, adaptable, and demonstrates initiative in a fast-paced environment with competing priorities. Experience with Postman or other API based tools/platforms is a plus. Eligibility Criteria: Bachelors degree with 3+ years of Experience in computer science, Information Services, Information Technology or in lieu of a degree 5+ Years of Experience. 2+ years of hands-on experience in ad operations - actively tagging, trafficking and executing within digital buying and campaign management tools at an agency/brand/publisher. Understanding of the technical build of a digital campaign within a DSP (programmatic bidding structure, tagging, trafficking, deal creation, audience management etc. ). 2+ Years of experience in BFSI sector Work Timings: 2 PM to 11 PM IST For Internal Applicants : Understand the criteria or mandatory skills required for the role, before applying Inform your manager and HRM before applying for any role on Workday Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format) Must not be any corrective action plan (Formal/Final Formal) or PIP L4 to L7 Employees who have completed 12 months in the organization and 12 months in their current role and level are only eligible. L7+ Employees who have completed 18 months in the organization and 12 months in their current role and level are only eligible. L7+ Employees can apply Grade/Level: 09 Job Family Group: Marketing