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Engineer - Global Network Operations Tata Communications Limited

3.0 - 5.0 years

0 Lacs

pune, maharashtra, india

On-site

Customer Service Executive Position Summary(Key Objectives/Purpose of the Job). NTAC SME Major Responsibilities. Providing L2 and L3 Support and ensure NW and system uptimes Interlocks and coordination with cross functional teams for issue resolution. Handling the escalated customer and SD related issues and providing L2 and L3 support. Network Major event handling and tracking with regular update on resolution Network level restoration Extending support for IOR execution and new augmentation Presenting the network/system performance to the management Vendor Management and vendor performance evaluation EMS/NMS Server upgrade ,performance monitoring & user management. Qualification Necessary ...

Posted 1 month ago

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