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2.0 - 4.0 years
8 - 12 Lacs
Gurugram, Bengaluru
Work from Office
Data Engineer -I/II - IN (Operations/ Support) Work Timings -24x7 (IST) Work Location - Remote Experience: 2-4 years Job Description Summary The Data engineer is responsible for managing and operating upon Tableau, Tableau bridge server, Databricks , Dbt, SQL , SSRS, SSIS, AWS DWS, AWS APP Flow, PowerBI. The engineer will work closely with the customer and team lead to manage and operate cloud data platform. JOB COMPLEXITY: This role requires extensive problem solving skills and the ability to research an issue, determine the root cause, and implement the resolution; research of various sources such as Databricks/AWS/Tableau documentation that may be required to identify and resolve issues. Must have the ability to prioritize issues and multi-task. SUPERVISION: Works under moderate supervision. EXPERIENCE/EDUCATION: Requires a Bachelors degree in computer science or other related field plus 2-4 years of hands-on experience in configuring and managing Tableau/Databricks and SQL based data analytics solution. Experience with Tableau/Databricks and SQL Datawarehouse environment is desired. PHYSICAL DEMANDS: General office environment. No special physical demands required. Schedule flexibility to include working a weekend day regularly and holidays as required by the business for 24/7 operations. Occasional travel, less than 10%. POLICY COMPLIANCE: Responsible for adhering to company security policies and procedures and any other relevant policies and standards Knowledge/ Skills Good hands on Tableau, Tableau bridge server, Databricks, SSRS/ SSIS, AWS DWS, AWS APP Flow, PowerBI. Ability to read and write sql and stored procedures. Experience on AWS. Good hands on experience in configuring, managing and troubleshooting along with general analytical and problem solving skills. Excellent written and verbal communication skills. Ability to communicate technical info and ideas so others will understand. Ability to successfully work and promote inclusiveness in small groups. Job Responsibilities Troubleshooting incident/problem, includes collecting logs, cross-checking against known issues, investigate common root causes (for example failed batches, infra related items such as connectivity to source, network issues etc.) Knowledge Management: Create/update runbooks as needed / Entitlements Governance: Watch all the configuration changes to batches and infrastructure (cloud platform) along with mapping it with proper documentation and aligning resources. Communication: Lead and act as a POC for customer from off-site, handling communication, escalation, isolating issues and coordinating with off-site resources while level setting expectation across stakeholders Change Management: Align resources for on-demand changes and coordinate with stakeholders as required Request Management: Handle user requests if the request is not runbook-based create a new KB or update runbook accordingly Incident Management and Problem Management, Root cause Analysis, coming up with preventive measures and recommendations such as enhancing monitoring or systematic changes as needed.
Posted 1 week ago
2.0 - 4.0 years
9 - 13 Lacs
Gurugram
Remote
Work Timings : 24x7 (IST) The Data engineer is responsible for managing and operating upon Tableau, Tableau bridge server, Databricks , Dbt, SQL , SSRS, SSIS, AWS DWS, AWS APP Flow, PowerBI. The engineer will work closely with the customer and team lead to manage and operate cloud data platform. JOB COMPLEXITY: This role requires extensive problem solving skills and the ability to research an issue, determine the root cause, and implement the resolution; research of various sources such as Databricks/AWS/ Tableau documentation that may be required to identify and resolve issues. Must have the ability to prioritize issues and multi-task. EXPERIENCE/EDUCATION: Requires a Bachelors degree in computer science or other related field plus 2-4 years of hands-on experience in configuring and managing Tableau/Databricks and SQL based data analytics solution. Experience with Tableau/Databricks and SQL Datawarehouse environment is desired. Knowledge/ Skills Good hands on Tableau, Tableau bridge server, Databricks, SSRS/ SSIS, AWS DWS, AWS APP Flow, PowerBI. Ability to read and write sql and stored procedures. Experience on AWS. Good hands on experience in configuring, managing and troubleshooting along with general analytical and problem solving skills. Excellent written and verbal communication skills. Ability to communicate technical info and ideas so others will understand. Ability to successfully work and promote inclusiveness in small groups. Job Responsibilities Troubleshooting incident/problem, includes collecting logs, cross-checking against known issues, investigate common root causes (for example failed batches, infra related items such as connectivity to source, network issues etc.) Knowledge Management: Create/update runbooks as needed / Entitlements Governance: Watch all the configuration changes to batches and infrastructure (cloud platform) along with mapping it with proper documentation and aligning resources. Communication: Lead and act as a POC for customer from off-site, handling communication, escalation, isolating issues and coordinating with off-site resources while level setting expectation across stakeholders Change Management: Align resources for on-demand changes and coordinate with stakeholders as required Request Management: Handle user requests if the request is not runbook-based create a new KB or update runbook accordingly Incident Management and Problem Management, Root cause Analysis, coming up with preventive measures and recommendations such as enhancing monitoring or systematic changes as needed.
Posted 1 week ago
0.0 years
2 - 6 Lacs
Ahmedabad
Work from Office
Role & responsibilities We are looking for a skilled and dedicated Implementation and Support Specialist to join our team in supporting our Web-based EHR system. The ideal candidate will be responsible for: 1. Configuring the EHR according to the clinics requirement. 2. Organize training sessions for the end users. 3. Providing support to ensure smooth operation of the clinics post implementation. 4. Document and track each and every activity of clients. Preferred candidate profile Technical Proficiency: Strong understanding of EHR software, healthcare, IT systems, Medical billing, and healthcare workflows. On-Site Requiremen t: Must work full-time from the office; remote work is not permitted for this role. Project Management : Ability to manage timelines, resources, and deliverables across multiple stakeholders. Communication Skills : Must be fluent in English, with the ability to clearly understand and confidently communicate technical information to the U.S.-based clients. Possess strong interpersonal skills to build and maintain client relationships effectively. Commitment to Long-Term Growth : Candidates should be open to a minimum commitment of 3 years to ensure continuity and maximize the training investment. Problem-Solving Abilities : Strong troubleshooting and analytical skills to resolve issues efficiently. Attention to Detail : Ensuring accuracy in data migration, system configuration and testing. Availability for Flexible Shift : This role requires flexibility to work U.S. hours, including night shifts, to provide timely support to our clients. Technical and Industry Knowledge : Prior experience with U.S. healthcare billing and EHR systems is highly preferable, though training will be provided for the right candidate.
Posted 2 weeks ago
5.0 - 8.0 years
9 - 14 Lacs
Coimbatore
Work from Office
Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Sybase SQL. Experience: 5-8 Years.
Posted 3 weeks ago
6.0 - 11.0 years
20 - 30 Lacs
Gurugram
Work from Office
Java Developer Location: Gurgaon, Time Zone: Work from office 5 days Duration: Full-time Requirements: - Java SE, multithreading, JDBC, integration with Sybase/SQL Server. - Performance tuning and code optimization. - 57 years of backend development experience. - Refactoring legacy applications. - Strong ANSI SQL and DB interaction. - Experience with Git, CI/CD, and Agile methodologies.
Posted 1 month ago
5.0 - 10.0 years
30 - 40 Lacs
Noida, Mumbai, Gurugram
Work from Office
Java Developer Location: Noida/Gurgaon, Mumbai Fulltime Role Note - Project is for a leading financial services client Sybase to SQL Server Migration Project Java Developer: - Java SE, multithreading, JDBC, integration with Sybase/SQL Server. - Performance tuning and code optimization. - 8 years of backend development experience. - Refactoring legacy applications. - Strong ANSI SQL and DB interaction. - Experience with Git, CI/CD, and Agile methodologies. Bhupendra Chauhan Technical Recruiter Tanisha Systems Inc. Phone +91 9336331950 Email: bhupendra @tanishasystems.com Linkedin: linkedin.com/in/bhupendra-chauhan-745499203 www.tanishasystems.com Address: 99 Wood Ave South Suite # 308,Iselin, NJ 08830Role & responsibilities Preferred candidate profile
Posted 1 month ago
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