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7.0 - 11.0 years

6 - 11 Lacs

Noida

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Skill required: Network Billing Operations - Problem Management Designation: Network & Svcs Operation Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveGood Customer Support Experience preferred with good networking knowledgeThis team is responsible for managing problems caused by information technology infrastructure errors to minimize their adverse impact on business and to prevent their recurrence by seeking the root cause of those incidents and initiating actions to improve or correct the situation. What are we looking for Revenue AssuranceExcel AnalyticsAbility to perform under pressureProblem-solving skillsDetail orientationResults orientationCommitment to quality Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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3.0 - 8.0 years

1 - 5 Lacs

Ahmedabad

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Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Infrastructure Program Control Services Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Network Operations Representative, you will configure, integrate, and manage the life cycle of telecommunication network elements and associated configuration across Fulfillment and Assurance. You will also manage back office system data records and support customer activations and configuration adjustments. Your typical day will involve ensuring the smooth functioning of the telecommunication network and providing support to customers. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Manage the configuration and integration of telecommunication network elements.- Support customer activations and configuration adjustments.- Ensure the smooth functioning of the telecommunication network.- Manage back office system data records.- Collaborate with the team to provide solutions to work-related problems. Professional & Technical Skills: - Must To Have Skills: Proficiency in Infrastructure Program Control Services.- Good To Have Skills: Experience with network configuration management tools.- Strong understanding of telecommunication network elements and their life cycle management.- Experience in managing back office system data records.- Knowledge of customer activation and configuration adjustment processes. Additional Information:- The candidate should have a minimum of 3 years of experience in Infrastructure Program Control Services.- This position is based at our Ahmedabad office.- A 15 years full-time education is required. Qualification 15 years full time education

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8.0 - 13.0 years

9 - 13 Lacs

Bengaluru

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Job Title :Five9_Level 7_Manager_(Entity -S&C GN) Management Level :Level 7 - Manager Location :Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad Must have skills : Five9, CX Transformation, CCaaS Advisory & Solution Architecture, CCaaS Consulting, Business Case Creation & Value Realization, , Industry Solutions Consulting Good to have skills : Consulting experience across any of the CCaaS/Customer Service solutions (Amazon Connect, Nice, Verint, Cisco, Genesys Cloud, Genesys Engage, Sprinklr, Twilio, Salesforce, Servicenow, Adobe, Microsoft Azure, Google Cloud etc.) Job Summary :Join our team of SONG consultants who solve customer-facing challenges with clients spanning sales, service, and marketing to accelerate business change. The Strategy & Consulting Global Network Song practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales, and services functions. As part of the team, you will work on transformation services driven by key offerings like Marketing Transformation, Connected Commerce, and Advanced Customer Engagement. These services help our clients become living businesses by optimizing their marketing, sales, and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction, and impacting front-end business metrics in a positive manner. Roles & Responsibilities : Develop and execute the contact center strategic initiatives including AI/Gen AI strategy to improve customer experience & optimize business expenses, operational costs. Create business case and strategic transformation roadmap based on market trends. Help sell and deliver Five9 contact center solutions to clients:Product overview, Partner readiness support, pricing, documentation, first call presentations. Drive Partner support activities:A strong focus on nurturing deeper, more strategic relationships with key parties. Develop requirements based on leadership input:Performance/Status reporting, Problem Solving and Conflict Management. Professional & Technical Skills : Experience working with Customer Service Operations:Experience in Contact Center channels, leading Customer Service operations assessment/benchmarking, identifying gaps and deriving business case for driving improvements. Experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing:Experience in Five9. In-depth knowledge and know-how of Customer Service Operations:Cross-industry experience, functional and hands-on experience on Voice and Non-Voice (SMS, Email, Chat etc.) applications solutioning using tools like VCC Administrator, Campaigns and IVR scripts. Proactively identifying customer needs through a technical benefits assessment:Carefully building the business value of the solution, to assist with overcoming potential objections to proposed technical solutions. Knowledge of on-premises, on-cloud, hybrid cloud and cloud economics:This includes pricing strategy of different on-premises and cloud solutions and providing detailed TCO. Experience in VCC administration & application experience:Use VCC Administrator, Campaign management tools, Scripts, Five9 Framework Components (such as Multi-Protocol Label Switching (MPLS), CRM integrations, IVA, etc.) or similar solutions. Additional Information : An opportunity to work on transformative projects with key G2000 clients. Potential to co-create with leaders in strategy, industry experts, enterprise function practitioners, and business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge, and capabilities. Opportunity to thrive in a culture that is committed to accelerating equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture :Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology, and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions underpinned by the worlds largest delivery network Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. About Our Company | Accenture Qualification Experience :8+ years Educational Qualification :MBA from a tier 1 institute

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6.0 - 9.0 years

5 - 11 Lacs

Pune, Chennai, Bengaluru

Hybrid

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Responsibilities / Technical skills: Provides support for the complex technical issues and initiatives related to large-scale network applications, data systems, voice and/or other technical products and services; uses/creates diagnostic, simulation and other tools to maintain, troubleshoot and restore service or data to systems; act as an internal consultant regarding use of tools and processes; evaluates service level agreement criteria; identifies gaps in current technology processes and recommends changes to assure SLAs can be supported; performs complex migrations from development to production, upgrades, installations and/or configurations; may evaluate or review queries to extract data, create standard procedures, completes project sizing; updates/writes documentation and procedures and creates and/or provides related training;, writes/designs test scripts; creates change or issue logs; analyses performance trends and recommends process improvements; assesses changes for risk to production systems and assures quality, security and compliance requirements are met for supported areas; and creates, updates and tests the business continuation plan. Provide team leadership to team or project members in a technology organization. Assign tasks and/or project resources, work force management; provides work direction and monitors work progress and adherence to technical process controls/standards. Provides subject matter expertise. Technical Skills and Knowledge: Proficiency in Configuration and troubleshooting of routing and switching platforms like Juniper QFX, Cisco Nexus 5K/6K/9K and Juniper MX Proficiency in Configuration and troubleshooting IP routing protocols like BGP, OSPF Proficiency in Configuration and troubleshooting technologies/protocols like STP, QOS, HSRP, MULTICAST, DHCP Proficiency in Configuration and troubleshooting of Cisco ASA and Palo Alto Firewalls Proficiency in Security technologies like SSL VPN, IPSEC VPN, NAT, ACCESS Policies Proficiency in Leaf and Spine architecture and technologies like VXLAN, EVPN, MP-BGP Proficiency in Authentication technologies like LDAP, Radius Proficiency in Configuration and troubleshooting of SD-WAN Talari Proficiency in Configuration and troubleshooting of load balancers F5 and NetScaler Proficiency with Microsoft Office and Visio Professional Having the skillset to lead P1/Critical calls and good communication skills to deal with multiple stakeholders Having good understanding of Incident, Problem and Change management process Added advantage if can work on tools like HPNA, CAPM, NetScout, NetFlow Communication skills: - Must have excellent communication skills including written, oral and presentation - Serve as the intake arm of the Offshore center to ensure new systems or processes are introduced into production are fully monitored, documented, supportable and the Operations team has received the proper training and/or orientation to effectively provide support.

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5.0 - 10.0 years

1 - 5 Lacs

Gurugram

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Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Storage Area Networks (SAN) Architecture and Design Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance for production and development systems and software products. You will be responsible for configuring services on various platforms and implementing technology at the operating system-level. Your role will involve L1 and L2 troubleshooting and providing hardware/software support. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Ensure smooth functioning of production and development systems.- Perform regular maintenance and updates on software products.- Troubleshoot and resolve hardware and software issues.- Configure services on different platforms.- Implement technology at the operating system-level.- Collaborate with software vendors and brands.- Conduct L1 and L2 troubleshooting.- Provide basic and intermediate level support.- Manage and maintain server and network areas.- Ensure data integrity and security.- Monitor system performance and identify areas for improvement. Professional & Technical Skills: - Must To Have Skills: Proficiency in Storage Area Networks (SAN) Architecture and Design.- Good To Have Skills: Experience with virtualization technologies.- Strong understanding of server and network architecture.- Experience with hardware and software troubleshooting.- Knowledge of operating systems and software solutions.- Familiarity with different software vendors and brands.- Ability to perform L1 and L2 troubleshooting.- Excellent problem-solving and analytical skills. Additional Information:- The candidate should have a minimum of 5 years of experience in Storage Area Networks (SAN) Architecture and Design.- This position is based at our Gurugram office.- A 15 years full time education is required. Qualification 15 years full time education

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5.0 - 10.0 years

1 - 5 Lacs

Pune

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Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Enterprise Network Operations Good to have skills : Cloud Network OperationsMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products both remote and onsite. You will work within a defined operating model and processes, implementing technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Implement new technologies for enhanced network operations- Conduct regular network performance monitoring and optimization- Troubleshoot and resolve network issues efficiently Professional & Technical Skills: - Must To Have Skills: Proficiency in Enterprise Network Operations- Good To Have Skills: Experience with Cloud Network Operations- Strong understanding of network infrastructure and protocols- Knowledge of network security principles and best practices- Experience with network monitoring tools and technologies Additional Information:- The candidate should have a minimum of 5 years of experience in Enterprise Network Operations- This position is based at our Pune office- A 15 years full time education is required Qualification 15 years full time education

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15.0 - 20.0 years

4 - 8 Lacs

Chennai

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Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : SAP Basis Administration Good to have skills : NA Educational Qualification : 15 years of full time education Summary :As a Software Development Engineer, you will engage in a dynamic work environment where you will analyze, design, code, and test various components of application code across multiple clients. Your day will involve collaborating with team members to perform maintenance and enhancements, ensuring that the applications meet the evolving needs of users while adhering to best practices in software development. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure timely delivery of milestones. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Basis Administration.- Strong understanding of system performance tuning and optimization.- Experience with database management and administration.- Familiarity with cloud technologies and deployment strategies.- Ability to troubleshoot and resolve complex technical issues. Additional Information:- The candidate should have minimum 7.5 years of experience in SAP Basis Administration.- This position is based at our Chennai office.- A 15 years of full time education is required. Qualification 15 years of full time education

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4.0 - 8.0 years

6 - 13 Lacs

Noida

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We are hiring a Network Engineer - L2 (Checkpoint) ! Essential Requirement with Knowledge and Hands-on Experience: • Knowledge of Routing, Security, Firewalls & Protocols like OSPF, EIGRP, BGP. • In-depth Knowledge and troubleshooting Firewall (State full, Packet filter, ACLs, Object-group, NAT/PAT, failover) • Should have good knowledge on IPSec and experience in managing VPN & Security through Checkpoint/ ASA firewalls (Sourcefire). • In-depth Knowledge and troubleshooting on Cisco Access Control System. • In-depth Knowledge and troubleshooting on IPS/IDS Products - In-depth Knowledge and troubleshooting on Routers • Knowledge of network monitoring tools. • Vulnerability Assessment on LAN and WAN network. Additional Knowledge and Experience: • Good troubleshooting skills on LAN and WAN • In-depth Knowledge and troubleshooting on Switches • Should be proficient in data circuit management. • Evaluation of new technology and network products • Should be aware of QR, SLA, Escalations & reporting processes. • Should be aware of ISO, ISMS, HIPPA, SOX processes • Experience: 4+ years • Location: Noida Sec 62

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8.0 - 13.0 years

10 - 15 Lacs

Bengaluru

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Your Impact We are looking for a Solutions Engineer (SE) with Enterprise Networking, Data Center , Collaboration, Security, Automation, and Cloud background. The SE role is a customer focused technical sales professional who ensures that technical information and guidance is provided to the customer, delivering meaningful outcomes based on Ciscos product and services portfolio. You will partner with your Account Managers in a pre-sales technical function, showcasing Cisco solutions, providing customer presentations, performing technical demonstrations, creating BoMs, and running proof of concept activities. SEs partner, consult, influence and design solutions to allow the customer to meet their desired outcomes. In addition to technology aptitude and the ability to learn quickly and stay current; the ideal candidate's interpersonal, presentation and troubleshooting skills should evoke passion and confidence. In addition to the above, the SE will perform the following functions: Technology solution consultant to the customer and the Cisco account team. Leverage an array of Cisco technology, services, and support specialists. Collaborate closely with Account Manager on account planning activities. Educate the customer on Cisco differentiation, creating demand. Set brand preference to Cisco. Align Ciscos product and services capabilities to customers business drivers. You are self-driven and have a long history in the Networking field. You will also have a strong background in large enterprises and/or large service provider IT accounts and understand how to engage new lines of business to drive understanding and preference to Cisco's Routing & Switching, Data Center, Security, and Internet of Things solutions. Minimum 8 years of experience in the pre-sales engineering industry with a focus on Cisco's Enterprise Routing & Switching, Data Center and Security solutions. In-depth knowledge of large IT environments and applications. Deep understanding and operational experience with a routed and switched data/voice network. Strong business acumen and customer presence. Experience and comfort conversing with network and telecommunications managers as well as customer lines of business on Data Center, Security, and Retail solutions. As a Solutions Engineer, you'll be responsible for driving customer activities and discussions that lead to preference of Cisco's Routing & Switching, Data Center, Security, and Automation solutions. The focus of this position is to uncover business benefits for a customer by consulting on Cisco solutions and applications to solve business problems, working with cross-functional teams to design and present appropriate technical solution, and building joint plan of record for multiple engineering systems using Cisco products. You'll plan sales strategy, develop proposals, deliver customer presentations and demonstrations to close business and generate revenue. While customer facing engagements will be the primary role, other duties will include training colleagues on Data Center, Virtualization and MOCA topics and practices. Developing best practices in sales approaches and technical execution. Minimum Qualifications: 8+ years of computing industry related experience. Cisco product experience or relevant experience in key competitor offerings in technology area of emphasis required. Minimum CCNP or similar vendor certification required. Knowledge of Cisco's Solutions, networking fundamentals required. Preferred Qualifications: Pre-Sales experience preferred. Typically requires BS/BA (EE/CS) or equivalent. Customer intimacy skills

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15.0 - 20.0 years

9 - 13 Lacs

Gurugram

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Project Role : Service Management Lead Project Role Description : Lead the delivery of programs, projects or managed services. Coordinate projects through contract management and shared service coordination. Develop and maintain relationships with key stakeholders and sponsors to ensure high levels of commitment and enable strategic agenda Must have skills : Enterprise Network Operations Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Service Management Lead, you will be responsible for leading the delivery of various programs and projects, ensuring that managed services are executed effectively. Your typical day will involve coordinating projects through contract management and shared service coordination, while also developing and maintaining relationships with key stakeholders and sponsors. This role requires a focus on ensuring high levels of commitment from all parties involved, enabling the strategic agenda of the organization to be met efficiently and effectively. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training and development opportunities for team members to enhance their skills.- Monitor project progress and performance metrics to ensure alignment with organizational goals. Professional & Technical Skills: - Must To Have Skills: Proficiency in Enterprise Network Operations.- Strong understanding of network architecture and design principles.- Experience with incident management and problem resolution processes.- Ability to analyze and optimize network performance.- Familiarity with network security protocols and best practices. Additional Information:- The candidate should have minimum 7.5 years of experience in Enterprise Network Operations.- This position is based at our Gurugram office.- A 15 years full time education is required. Qualification 15 years full time education

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15.0 - 20.0 years

3 - 7 Lacs

Bengaluru

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Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Enterprise Network Operations Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time educationKey Responsibilities -Provide L2 Network Support and troubleshooting-Deliver the result by adhered to the defined processes like ISO 20000, ISO27001, BS25999-Flexibility towards working on shifts.-Good understand of the Network Architecture of the Organization and ability to deliver results as per the timelines.-Front End Internal, External, and client audits and work towards the closure of the findings. Technical Experience Mandatory--------------Strong technical knowledge on configuring and troubleshooting any of the firewalls preferably Juniper SRX or Palo Alto-Strong technical knowledge on configuring and troubleshooting Switching and Routing Additional Skills-------------------Knowledge on Cloud Technology-Knowledge on Scripting-Knowledge on Wireless Technology-SSL VPN Configuration and Troubleshooting Professional Attributes -Excellent verbal and written communication skills.-Customer handling skills and good interpersonal skills -Ability to take complete ownership of the tasks -High level of initiative and innovative ideas-Positive Attitude towards work-Ability to work as Team-Work independently with minimal assistance Additional Information -Certification on Cloud Technology Education:Any Degree or 3 Year Diploma Qualification 15 years full time education

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2.0 - 7.0 years

20 - 30 Lacs

Bengaluru

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Skills Required : Experience with monitoring, network diagnostic and network analytics tools, Education/Qualification : B. Tech/M. Tech

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3.0 - 8.0 years

3 - 6 Lacs

Bengaluru

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Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : Network Infrastructures Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Operations Engineer, you will support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Your typical day will involve ensuring the smooth functioning of production systems and services, addressing operational issues, and adhering to service agreements. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Monitor and maintain the performance of production systems.- Troubleshoot and resolve operational issues efficiently.- Implement changes to production systems as per operational requirements.- Collaborate with team members to optimize system performance.- Document operational procedures and best practices for future reference. Professional & Technical Skills: - Must To Have Skills: Proficiency in Network Infrastructures.- Strong understanding of network protocols and configurations.- Experience with network monitoring tools such as Wireshark or Nagios.- Knowledge of network security principles and best practices.- Hands-on experience in configuring routers, switches, and firewalls. Additional Information:- The candidate should have a minimum of 3 years of experience in Network Infrastructures.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

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2.0 - 7.0 years

3 - 6 Lacs

Gurugram

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Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : Network Infrastructures, Wireless, Meraki & Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : -Bachelors degree in information technology related field of study with a network/software engineeri Summary :As an Operations Engineer, you will support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. You will play a crucial role in ensuring the smooth functioning of network infrastructures and providing technical support to resolve any issues that may arise. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Ensure the smooth functioning of network infrastructures.- Provide technical support to resolve any issues that may arise.- Collaborate with cross-functional teams to troubleshoot and resolve network-related problems.- Monitor network performance and identify areas for improvement.- Implement network security measures to protect against unauthorized access. Professional & Technical Skills: - Must To Have Skills: Proficiency in Network Infrastructures.- Strong understanding of network protocols and technologies.- Experience with network troubleshooting and diagnostic tools.- Knowledge of network security principles and best practices.- Good To Have Skills: Experience with cloud networking technologies. Additional Information:- The candidate should have a minimum of 2 years of experience in Network Infrastructures.- This position is based at our Gurugram office.- A Bachelor's degree in information technology related field of study with a network/software engineering focus is required. Qualification -Bachelors degree in information technology related field of study with a network/software engineeri

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5.0 - 10.0 years

5 - 9 Lacs

Bengaluru

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Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : Network Infrastructures Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. Your typical day involves collaborating with teams to ensure efficient application design and functionality. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the application design process- Conduct regular team meetings to discuss progress and challenges- Stay updated on industry trends and best practices Professional & Technical Skills: - Must To Have Skills: Proficiency in Network Infrastructures- Strong understanding of network security protocols- Experience with network monitoring tools such as Wireshark- Knowledge of cloud networking principles- Hands-on experience with network troubleshooting and optimization Additional Information:- The candidate should have a minimum of 5 years of experience in Network Infrastructures- This position is based at our Bengaluru office- A 15 years full time education is required Qualification 15 years full time education

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8.0 - 10.0 years

3 - 6 Lacs

Pune

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Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : Network Infrastructures Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time educationThe Senior Network Engineer position focuses on designing, implementing, and maintaining network infrastructure with a strong emphasis on routing, switching, and Aruba SD-WAN technologies. The role requires extensive networking experience and collaboration with security teams.Function:IT Operations and Support Network AdministrationResponsibilities:Provide support in the areas of Wired Networking and Wireless NetworkingAbility to perform monitoring of various WLAN technologies and topologiesArchitect and deploy Aruba wireless solutions, including Aruba Mobility Controllers, Access Points (APs), and ClearPass Policy Manager.Ability to be a self-starter and work independently, with good communication (written and oral) and coordination skillsDevelop and maintain network documentation, including diagrams, configurations, and implementation plans.Consult with both internal as well as client teams to drive solutions from design to completion.Provide leadership in technical problem management and the resolution of all issues, working closely with end customers and HP/Aruba remote and field support staff.Develop action plans to investigate and resolve complex issues/problems and clearly communicate these to engineers, customers and/or relevant managers.Participate in after-hours remote support rosters.Technical writing skills will be required to publish Issue resolution documents (KM & KT)Required to communicate effectively with Technical and Non-Technical stakeholders and should have the ability to drive the conversation/discussionParticipate/Drive ITIL based change management, Problem management, incident management.:Minimum of 8 to 10 years of experience in networking, with a strong background in routing, switching, and network design.Proficiency with Aruba SD-WAN technologies and solutions.Experience with Aruba LAN/WAN, Wireless network solutions is highly preferred.In-depth understanding of network protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS) and network infrastructure technologies.Monitor, analyze, and optimize Aruba network performance.To recognize the importance of customer focus and/or of serving the needs of the end user.Excellent communication skills, particularly the ability to communicate with staff who are not technically trained.Must be customer focused and have the ability to design and manage solutions to complex technical issues.Ability to interface with senior levels of internal / external organizations is required.Ability to mentor more junior Systems Engineers in the assigned territory is required.Ready to work in rotational shifts in 24x7 operationsProfessional Certification:ACMP certification preferred.CCNA or equivalent certifications preferred. Qualification 15 years full time education

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15.0 - 20.0 years

3 - 6 Lacs

Bengaluru

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Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : Network Analytics Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time educationBE Summary :Develop and maintain network automation scripts, tools, and workflows using Python, Ansible, Terraform, and other technologies. Implement and troubleshoot network automation solutions for various network devices, platforms, and services, such as routers, switches, firewalls, load balancers, VPN, SD-WAN, etc. Design, develop, and implement automation solutions using Python to streamline network operations and enhance efficiency. Roles & Responsibilities:Analyzing Automation requirements.Creating and implementing test scripts.Analyzing test results.Collecting test requirements.Developing strategies for the implementation of tests.Test planning.Preparing reports and documentation.Integrating automation tools.Develop Automation Framework for different platforms (CISCO/ARISTA/F5/Bluecat)Creating Automated reports queried from the device console.Generate network utilization reports via automations.Determine the automation capabilities (e.g. APIs) of the products and platforms involved.Design workflow and inventories that will serve as the foundation for building an automation solution.Identify the problem to be solvedwhat needs to be automated and whyDevelop automated validation and testing procedures for network infrastructure. Professional & Technical Skills: Passion for customer experience and successSolicitude in helping customers throughout their automation journey.A collaborative, team approach, working on internal and external efforts.The drive necessary to see a project through to completion.Experience automating network configuration deployment using modern scripting languages (e.g. JavaScript, Python) Additional InformationBachelors degree in information technology related field of study with a network/software engineering Understanding of network infrastructure and network hardware. LAN anWAN experienceMin 5 years of experience in network automation and programmability.Cisco Certified Devnet ProfessionalExperience with Data Analytics and Reporting tools such as Power BI Familiar with SQL queries, REST API integrationAbility to work effectively across multiple teams. Qualification 15 years full time educationBE

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6.0 - 8.0 years

2 - 6 Lacs

Bengaluru

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Network Administrator - Bengaluru (Sampangiramnagar) Experience in Routing, Switching, Wireless, Firewalls and load balancer. Experience in working on features like NAT, IPSEC, HA, IDS/IPS Experience in working on Firewalls Checkpoint, Cisco ASA, Fortinet Experience in working on Cisco Routers and L2/L3 Switches (Catalyst , Nexus), Multi vendor switches (brocade, etc) Help in Design and deployment of networks. Relevant experience of 6-8 yrs as network administrator role in large enterprise network. • Candidate with CCNA Certified is preferred • Hands-on experience in configuration of switches, routers, virtualised n/w, MPLS, ILL, sdwan, network monitoring tools, firewalls, proxy, etc. ******************************************************************************************* If interested with this opportunity, Kindly - do share your updated Resume along with below required details to devaraj.v@valuepointsystems.com OR WhatsApp to 8867682884 Notice Period: Total Experience: Relevant Experience: Current Location: Preferred Location: Current CTC: Expected CTC: Interview mode: 1) F2F (In-person) Interview : Jayanagar 2) Client Round - F2F

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9.0 - 14.0 years

5 - 7 Lacs

Nashik

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Job Summary: We are seeking a skilled and proactive Networking Manager to oversee the daily operations of our organization's network infrastructure. The ideal candidate will have 6 to 10 years of hands-on experience in network design, implementation, and maintenance, with a strong understanding of enterprise networking environments, security best practices, and team leadership. Key Responsibilities: Design, implement, and manage scalable, secure, and resilient network infrastructure (LAN/WAN, VPN, wireless). Monitor network performance and ensure system availability and reliability. Manage firewalls, routers, switches, and other network devices. Troubleshoot network issues and outages and provide timely resolutions. Maintain network documentation including diagrams, IP schemas, and procedures. Oversee installation, configuration, and maintenance of networking hardware and software. Collaborate with cybersecurity teams to ensure network security policies are implemented and maintained. Manage vendor relationships, contracts, and procurement of networking hardware/software. Provide leadership to a small team of network engineers or support technicians. Evaluate and recommend network improvements and technology upgrades. Ensure compliance with internal policies and regulatory requirements. Qualifications: Bachelors degree in Computer Science, Information Technology, or a related field. 5–7 years of experience in network administration, engineering, or management. Strong understanding of TCP/IP, routing protocols (e.g., BGP, OSPF), and VLANs. Hands-on experience with Cisco, Juniper, Fortinet, or equivalent networking equipment. Familiarity with network monitoring tools (e.g., SolarWinds, Nagios, PRTG). Experience with cloud networking (AWS, Azure, or GCP) is a plus. Industry certifications such as CCNA, CCNP, CompTIA Network+, or equivalent preferred. Strong problem-solving, leadership, and communication skills. Preferred Skills: Experience in hybrid cloud environments. Knowledge of SD-WAN technologies. Experience with VoIP systems and QoS configurations. Understanding of ITIL frameworks and service management tools.

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9.0 - 14.0 years

10 - 12 Lacs

Nagpur

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Dear Candidate, We are hiring for Technical Specialist - Data LAN WAN ” role at HCLTech; Nagpur . Please see the below job description and revert with your updated CV & additional details in case you find it suitable. GRADE/ ROLE/ SALARY – As per relevant experience and last drawn CTC. To be discussed during the interview. Location - Nagpur. Mandatory Experience - Cisco Switching, Aruba Wireless, The position of a Network Data L2+ is responsible for the ongoing network operations and Project to provide 24x7 support. The ideal candidate will have deep experience of networking technologies, such as routing including hand on experience on running routing protocol like BGP, EIGRP and OSPF; switching, Aruba wireless networking ; managing heterogeneous environment & generate metrics related to Network performance, capacity, availability, and will also have a strong background in network performance management, service delivery and strategic operations planning with a strong technical orientation & creative in problem solving. Key responsibilities include: This is a hands-on technical role. Provide tier 2+ (professional level) operational support to resolve critical business issues that require deep network troubleshooting techniques and performance analysis. Independently own the Network Infrastructure support solving complex issues and suggest design modifications as appropriate. Resource must have good and vast knowledge and hand on experience on enterprise routing and should be able to support both Cisco and Aruba Platform. Resource must have experience on LAN switching including troubleshooting various LAN related issues, like VTP, STP, and should know packet capture on various platforms. Must have been working on multiple routing technologies and should be able to resolve issues related to BGP, EIGRP and OSPF. Knowledge of maintaining SDWAN Network. Knowledge and managing the Cisco LAN. Must know how to configure Cisco Switches, Routers and Aruba Wireless LAN Controllers. Perform monitoring and maintenance of overall environment working with experienced team members. Perform change controls. Update process documentation and team portals Participate in troubleshooting, capacity planning and analysis, performance analysis & Root Cause Analysis. Communicate with peers and managers regarding system issues & participate in 24x7 on-call. Automate operational tasks to make processes simpler and more robust. Ability to handle multiple complex tasks in a dynamic environment, with tight deadlines concurrently. Manage network service providers and matrixed resources Refresh heat-maps, create Visio and operations plans for campus networks, and all WAN, LAN, and WLAN connectivity. Monitor and analyze statistical data to develop improvement plans for network and application performance. (1.) To provide support for on call escalations and doing root cause analysis of given issue (2.) To independently resolve tickets within agreed SLA of ticket volume and time (3.) To adhere to quality standards, regulatory requirements and company policies (4.) Work on value adding activities such Knowledge base update & management, Training freshers, coaching analysts (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases

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2.0 - 4.0 years

2 - 4 Lacs

Pune

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Role & responsibilities We are seeking a skilled and proactive Field Network Engineer to join our team. In this role, you will be responsible for the development, management, and maintenance of campus network infrastructure. You will ensure the smooth configuration and installation of network hardware, including CCTV, WIFI access points, and firewalls. This is a hands-on role that requires in-depth knowledge of VLANs, subnetting, IP address setup, and both wired and wireless networking. If you are passionate about network engineering and enjoy providing field support, we want to hear from you. Key Responsibilities: Develop, implement, and manage campus network infrastructure to meet business needs. Install, configure, and maintain network hardware such as routers, switches, firewalls, CCTV cameras, and WIFI access points. Configure and troubleshoot VLANs, IP addressing, and subnets to ensure network connectivity and optimal performance. Provide hands-on field support for network issues, ensuring timely resolution and minimizing downtime. Ensure the proper setup and maintenance of both wired and wireless networks. Conduct regular system checks and network monitoring to maintain high availability and performance. Work closely with the IT team to provide technical support for network infrastructure projects. Train and support end users and other team members on network-related best practices and solutions. Document network configurations, changes, and troubleshooting steps for future reference. Qualifications: Proven experience as a Network Engineer or similar role, with a focus on campus network infrastructure . Strong experience with the configuration and installation of network hardware (routers, switches, firewalls, CCTV systems, WIFI access points). Proficient in VLAN setup , IP addressing , subnetting , and configuring both wired and wireless networks . Hands-on experience with network monitoring tools and troubleshooting methodologies. Strong understanding of network protocols and technologies (TCP/IP, DNS, DHCP, etc.). Excellent problem-solving skills and the ability to work under pressure to resolve network issues. Ability to provide on-site support and troubleshoot network infrastructure in real-time. Strong communication skills, both written and verbal, to effectively interact with team members and clients. Valid network certifications (CCNA) are a plus Preferred candidate profile Familiarity with wireless technologies, including WIFI mesh networks and advanced access point configurations. Ability to work independently and manage multiple tasks in a dynamic environment

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5.0 - 8.0 years

35 - 40 Lacs

Bengaluru

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Skills Required : SDWAN, Juniper Switching, Wireless, Network operations, network management, ITIL.

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5.0 - 9.0 years

0 Lacs

Bangalore Urban, Karnataka, India

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Job Summary We are seeking an experienced Infra. Technology Specialist with 5 to 9 years of experience to join our team. The ideal candidate will have expertise in SolarWinds SME to have Strong Design Implementation Maintenance and Troubleshooting Experience on SolarWinds Product Suite with good knowledge on complete IT Infrastructure i.e. Systems Servers Hardware Storage technologies Network (Routing & Switching Wireless Firewalls) Security and other Misc. technologies. Responsibilities SolarWinds SME to have Strong Design Implementation Maintenance and Troubleshooting Experience on SolarWinds Product Suite with good knowledge on complete IT Infrastructure i.e. Systems Servers Hardware Storage technologies Network (Routing & Switching Wireless Firewalls) Security and other Misc. technologies. As the candidate will be interacting with clients and key stake holders so an effective communication is essential. Oversee the implementation and maintenance of wireless networks to ensure optimal performance and security. Manage and configure Cisco Wireless systems to support organizational needs. Provide technical support and troubleshooting for switching and routing Cisco devices. Utilize SolarWinds Log & Event Manager to monitor and analyze network events and logs. Develop and document network policies and procedures to maintain system integrity. Collaborate with cross-functional teams to design and implement network solutions. Conduct regular network assessments to identify and mitigate potential issues. Ensure compliance with industry standards and best practices for network security. Lead efforts to optimize network performance and reduce downtime. Provide training and support to junior team members on network technologies and best practices. Develop and maintain detailed network documentation and diagrams. Participate in the evaluation and selection of new network technologies and tools. Communicate effectively with stakeholders to provide updates on network status and projects. Qualifications Demonstrate proficiency in Wireless Cisco Wireless Switching & Routing Cisco and SolarWinds Log & Event Manager. Exhibit strong decision-making skills to address network issues promptly and effectively. Possess excellent writing skills to document network configurations and procedures clearly. Have a minimum of 5 years of relevant experience in network management and support. Show ability to work collaboratively in a hybrid work model. Display a commitment to continuous learning and staying updated with the latest network technologies. Demonstrate strong analytical skills to assess network performance and identify areas for improvement. Certifications Required Cisco Certified Network Professional (CCNP) SolarWinds Certified Professional (SCP) Show more Show less

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3.0 years

0 Lacs

India

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Hiring Remote Software Developers | Earn ₹ 1,30,000/Month About the Role: We're hiring a Software Engineer with relevant experience of 3 years to join our growing team of passionate technologists. This is an ideal role for early-career developers seeking to gain real-world experience , contribute to live projects, and grow under the guidance of experienced engineers, all while working remotely. Whether you're a recent graduate, self-taught programmer, or switching into tech, this role allows you to build your skills in a real development environment , on a flexible schedule that fits your lifestyle. What You'll Do: Work on real coding projects in collaboration with cross-functional remote teams Write, test, and debug code in modern programming languages like JavaScript, Python, or Java Learn version control (Git), issue tracking, and agile workflows Participate in virtual meetings, peer code reviews, and guided mentorship sessions Contribute to web or software development projects and gain experience across front-end and back-end systems Receive structured feedback and continuous learning support What Were You Looking For: Proficiency in at least one of the following programming languages: Java / Python / JavaScript / TypeScript / C++ / Swift / Verilog. Must have a minimum of 3 years of experience in Software Development Must have an educational background in Computer Science Basic familiarity with version control (Git), databases, or web development is a plus Strong desire to learn and grow in a remote tech environment Ability to communicate clearly and collaborate asynchronously A proactive mindset and consistent access to a computer and stable internet Compensation & Benefits Earn ₹1,30,000/month. Flexible remote work schedule (5–10 hours/week). Free access to advanced AI tools and platforms. 🌍 Why Join Us? Be part of a global network of coding experts advancing AI with flexibility, transparency, and cutting-edge resources. Show more Show less

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10.0 - 12.0 years

8 - 15 Lacs

Thiruvananthapuram

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Location: Trivandrum Technopark Campus Experience: 10 - 12 years Employment Type: Full-time | On-site (US Shift) Role Overview: We are looking for a dynamic and skilled Network Engineer / Administrator with CCNA certification and a minimum of 10 years of hands-on experience in managing network infrastructure, firewalls, VPNs, and security systems. This role demands excellent communication skills and direct interaction with international clients , making client engagement and issue resolution a key part of the job. Role & responsibilities : Design, implement, and support network infrastructure for internal systems and client environments. Configure and troubleshoot routers, switches, firewalls, VPNs, and wireless networks. Monitor network performance and security, ensure uptime, and proactively resolve issues. Maintain system documentation, logs, and reports for audits and analysis. Interact regularly with international clients to understand requirements, provide updates, and deliver resolutions. Implement network policies, security standards, and best practices. SDN, SDWAN hands-on Experience Work closely with cross-functional teams including server admins, cloud engineers, and IT support teams. Provide Level 2/3 support for escalated network issues. Participate in client meetings, system audits, and infrastructure improvement initiatives. Required Skills & Qualifications 10 - 12 years of relevant experience in Network Engineering or Network Administration. Must have active CCNA certification . (Additional certifications like CCNP or security certifications are a plus.) Solid knowledge of Cisco hardware, networking protocols, VLANs, DNS, DHCP, routing, and switching. Experience working with firewalls, VPNs, IDS/IPS systems. Prior experience in a client-facing role with international customers is mandatory . Excellent verbal and written communication skills. Ability to manage and prioritize multiple tasks in a fast-paced environment. Bachelors degree in Computer Science, Information Technology, or related field. What We Offer: Opportunity to work in global environments and client projects. A collaborative, growth-oriented work culture. Exposure to cutting-edge technologies in infrastructure management. Competitive compensation and performance-linked benefits.

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Exploring Job Switching in India

The job switching market in India is thriving, with many companies actively seeking professionals who are looking to make a change in their career. Whether you are seeking better opportunities, a higher salary, or a more challenging role, switching jobs in India can be a rewarding experience. In this article, we will explore some key aspects of the job switching market in India to help you navigate this process effectively.

Top Hiring Locations in India

  1. Bangalore
  2. Hyderabad
  3. Pune
  4. Mumbai
  5. Delhi

These cities are known for their vibrant job markets and offer a wide range of opportunities for professionals looking to switch jobs.

Average Salary Range

The average salary range for switching professionals in India varies depending on the experience level. Entry-level professionals can expect to earn between INR 3-5 lakhs per annum, while experienced professionals can earn upwards of INR 10 lakhs per annum.

Career Path

In the field of switching, a typical career path may include roles such as Junior Developer, Senior Developer, Tech Lead, and eventually, Chief Technology Officer (CTO). Advancing along this career path often requires a combination of technical skills, leadership abilities, and industry experience.

Related Skills

In addition to expertise in switching, professionals in this field are often expected to have skills in areas such as project management, problem-solving, communication, and teamwork. These skills can help professionals excel in their roles and advance in their careers.

Interview Questions

  • What is the difference between a switch statement and an if-else statement? (basic)
  • Can you explain how a network switch operates? (medium)
  • How would you handle a situation where a switch is not functioning properly? (medium)
  • Can you discuss the pros and cons of using switches in a network setup? (advanced)
  • Explain the concept of VLANs and how they are used in networking. (medium)
  • How do you troubleshoot a switch that is experiencing high latency? (medium)
  • What is the purpose of a trunk port on a switch? (basic)
  • How does a managed switch differ from an unmanaged switch? (medium)
  • Can you explain the difference between layer 2 and layer 3 switches? (advanced)
  • What is the significance of the MAC address table in a switch? (medium)
  • How does spanning tree protocol (STP) work and why is it important in switching? (advanced)
  • Describe the process of VLAN hopping and how it can be prevented. (advanced)
  • How do you configure port security on a switch to prevent unauthorized access? (medium)
  • Can you explain the concept of PoE (Power over Ethernet) in relation to switches? (medium)
  • What is the purpose of a broadcast storm in a network and how can it be resolved? (advanced)
  • How would you troubleshoot a switch that is experiencing broadcast storms? (medium)
  • Explain the concept of QoS (Quality of Service) in switching and why it is important. (advanced)
  • What is the role of ARP (Address Resolution Protocol) in the operation of a switch? (medium)
  • How do you configure VLANs on a switch and what are the benefits of using VLANs? (medium)
  • Describe the process of switch stacking and how it can benefit a network setup. (medium)
  • What is the difference between a hub and a switch in a network setup? (basic)
  • How does a switch forward traffic within a network and how does it differ from a router? (medium)
  • Can you explain the concept of loop prevention in switching and why it is necessary? (advanced)
  • How do you secure a switch against unauthorized access and attacks? (medium)

Conclusion

Switching jobs in India can be a rewarding experience for professionals looking to advance their careers and explore new opportunities. By honing your skills, preparing for interviews, and showcasing your expertise, you can confidently navigate the job switching market in India and secure a role that aligns with your career goals. Good luck!

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