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15.0 - 19.0 years

7 - 11 Lacs

Pune

Work from Office

Job Description Responsible for driving network operations and maintenance in the respective areas of Network/SDWAN/Cloud & security/Unified Collaboration/Mobility & IoT/other domains with the objective of minimizing downtime of network infrastructure, providing quality of network, resolving network issues, and cost effectively enhancing customer experience. The role will involve- planning and implementing network improvement projects, managing network operations, network analysis, bringing in process & cost level improvements. This is a tactical role which has a significant mid-term impact on the business unit s overall results.Responsibilities Lead domain specific operations team to meet the uptime targets. Manage network operations and maintenance, this may include marine cables, network equipments, facility, security operations for all sites and network. Ensure timely identification & fixing of network failures, review repeat issues to ensure permanent remedial actions are taken. Lead and drive operational review meetings with vendors. Develop tactics for improving operation efficiencies while improving service levels, employee retention and operational costs. Provide direction and escalation support to 24/7 NOC team. Manage difficult customer situations; respond promptly to customer needs; respond to requests for service and assistance. The role will lead a large team.Desired Skill sets Extensive experience in operations and project implementation of network technology Customer experience management Understanding of domain and related technologies

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2.0 - 3.0 years

2 - 5 Lacs

Pune

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Customer Service Executive Position Summary(Key Objectives/Purpose of the Job)* NTAC SME Major Responsibilities* Providing L2 and L3 Support and ensure NW and system uptimes Interlocks and coordination with cross functional teams for issue resolution. Handling the escalated customer and SD related issues and providing L2 and L3 support. Network Major event handling and tracking with regular update on resolution Network level restoration Extending support for IOR execution and new augmentation Presenting the network/system performance to the management Vendor Management and vendor performance evaluation EMS/NMS Server upgrade ,performance monitoring & user management. Qualification Necessary requirement "Degree in ECE/EE or BCA/MCA or equivalent from any recognized institution/university Certification in any specialization will be added advantage" Experience Necessary requirement 3 to 4 years of experience in the transmission. Skill Requirements(Top 5) - Include Skills requirement in Domain, Leadership and Behavioural Very good knowledge in SDH/DWDM/OTN technologies Familiar in troubleshooting OSP/ISP/Infra issues Hands on SDH/DWDM/OTN equipment's like Alcatel/NEC/Huawei/ECI/Tejas, Adva /Cisco/Ciena EMS/NMS Good concepts in NW design, DCN and Sync deployment Can handle team size of 5-8 and proactive in approach Good interpersonal & communication skills.

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15.0 - 20.0 years

17 - 20 Lacs

Mumbai

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Role : Regional Manager OSP Project Implementation Location : Mumbai Desired Profile : - Overall, 15-20years of experience with BE/BTECH from any recognized university. Experiencein OSP domain planning & implementation is mandatory with hands-onknowledge of Transmission & Access technologies Experiencein working with various service providers and coordination with ROW Authorities/Civic Agencies. Thecandidate should have worked on Major Network Build/Infrastructure Projects andhave working Knowledge & exposure to end-to-end Project Management fromInitiation, Route survey, Project execution and route hand over to Operation& Maintenance Team. Must beable to communicate effectively and in a constructive manner with customers(External/Internal), Management and Cross-Functional teams Good understandingof Capex /Opex and WBS working in a Project Ability tohandle team size of more than 20+ (Direct + Indirect). Role Description : - Work with Planning/ Operations on developing short-term and long-term network routes Routesurvey for IRU Lease, Co-build or own build fiber roll out/ access expansionprojects. Support toSCM for OSP business partner selection/finalization. Material management & billing. Persuasionand coordination with Government agencies for ROW permissions as part of ROW aswell as Audit compliance. Ensureapplication and Receipt of ROW Permissions SD / BGrefund as per Yearly targets Monitorproject to ensure smooth rollouts as per timeline & quality. Co-ordinateand collaborate with Cross-Functional teams for all Projects & Customerdeliveries. Ensurecompliance with OHS policies & implementation on field. EnsureImplementation of Safety and Quality compliances for all OSP and LMSD projects inthe region. UndergoTraining certifications as part of continuous skill development. Technical &Other capabilities : - - Expertisein Optical Fiber roll out (OSP) - Technologyknowledge on Optical Fiber & SDH/DWDM/MPLS-TP & BSNL POI will be anadded benefit. - Projectmanagement skills - intermediate level - Vendor/PartnerManagement - Motivatedand self-starting. Possess Good Negotiation & Problem-Solving Skills - Knowledgeof Regulatory & Audit compliances.

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4.0 - 9.0 years

7 - 11 Lacs

Mumbai

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Position Name: Product Manager, IZO Hybrid WANproduct team. Position Overview: Looking for a motivated and experienced Product Manager tojoin our product team. As the Product Manager of one of the fastest growingNextGen services in Tata Communications product portfolio, you will beresponsible for driving the strategy and successful execution of the productportfolio. This role requires a deep understanding of WAN technologies andtrends, excellent communication skills, and a strong ability to collaboratewith cross-functional teams. Responsibilities : ProductStrategy and Roadmap: Develop and execute a comprehensive product strategy androadmap aligned with the company's goals and market demands. Identifyopportunities to grow the product portfolio, understand the market andcompetition, be close to customer needs, and define product requirements. ProductDevelopment: Lead the end-to-end product development lifecycle, working closelywith cross-functional teams including engineering, sales, finance, marketing,and operations. Define product specifications, prioritize features, and managethe product backlog. Ensure timely and delivery of product features. CompetitiveAnalysis: Stay informed about the competitive landscape, market trends, andemerging technologies in the telecommunications industry. Conduct regularcompetitive analysis to identify product differentiators and maintain acompetitive edge. StakeholderManagement: Collaborate with internal and external stakeholders, includingsales teams, customers, finance, and legal, to gather feedback, align onproduct priorities, and ensure smooth product launches. Establish strongrelationships with internal and external partners to drive successfulcollaborations. MarketLaunch and Adoption: Develop go-to-market strategies and collaborate withmarketing and sales teams to drive product adoption. Create compelling productmessaging and positioning, sales enablement materials, and support productlaunches and promotions. ProductPerformance Analysis: As PM, you will be responsible for the P&L of theproduct, and conduct ongoing analysis to evaluate product performanceutilizedata-driven insights to identify areas of improvement, make informed productdecisions, and drive continuous innovation. Qualifications: Bachelor'sdegree in Engineering (Electronics/ Telecommunications). A Master's degree is aplus. Provenexperience in the telecommunications industry, with a deep understanding of WANtechnologies and market dynamics. Stronganalytical and problem-solving skills, with the ability to make data-drivendecisions. Excellentproject management skills. Communicationand presentation skills, with the ability to effectively convey complexconcepts to both technical and non-technical stakeholders. Demonstratedability to collaborate and influence cross-functional teams. Strongleadership qualities, self-motivation, and a passion for driving innovation inthe telecommunications industry. Familiaritywith regulatory requirements and industry standards in the telecommunicationssector is desirable.

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2.0 - 4.0 years

5 - 8 Lacs

Pune

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Jr Customer Service Executive - Cloud & Security Customer Service Operations Key Responsibilities: SLA management for the KPI's and daily reporting Conduct regular audits and assessments to identify non-compliance, risks, or vulnerabilities. Develop and maintain network compliance documentation, reports, and dashboards. Collaborate with network engineers and security teams to design and implement compliance controls. Manage remediation efforts for compliance violations or audit findings. Stay up to date on regulatory changes and assess their impact on existing network infrastructure. Support external and internal audits by providing documentation, evidence, and subject matter expertise. Train and raise awareness among network teams about compliance best practices and requirements. Qualifications: Bachelors degree in Information Technology, Computer Science, Cybersecurity, or related field. 2-4 years of experience in network compliance, network security, or IT audit. Solid understanding of networking fundamentals (TCP/IP, LAN/WAN, Firewalls, VPNs). Experience with risk assessment and mitigation in IT/network environments. Proficient in using compliance and audit tools for tracking and reporting. Excellent analytical, documentation, and communication skills.

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13.0 - 16.0 years

16 - 20 Lacs

Pune

Work from Office

Designation ISR-Lead Location PuneDighi Reports to BusinessHead Team Direct Reportees 7-8 No. Of Peers 4-5 About the Team and Function Customer Success Group - Account Management Purpose of your Role Tata Communications (TCL) Prime Accountsbusiness is scouting for Inside Sales Head to manage a team of Inside SalesResources based out of Pune. From our experience, the best ISRs take a consultativeapproach and are looked upon by our customers as trusted advisors. This combined withthe support received from our Solutions consulting, Marketing, and Product team,make this an ideal opportunity for professionals in the Enterprise Sales communityto build on their existing track record with an incredible success story. You will be accountable for (KeyResponsibilities) A multi-faceted professional, a brilliantcommunicator and organiser, a natural problem solver and relationship builder. Proactive and hands-on, with strong business acumenand drive and determination to succeed. You should be well versed with the Inside SalesTools & protocols. You Are (behaviours to display - DRIVE) Thisis an Inside Sales Lead role responsible for managing 6-7 ISR & growingexisting enterpriseAccounts in India Youll be expected to create inroads into accounts,identify their business needs and articulate value proposition of products thatsolve for their needs (Leased Line, MPLS, Cloud Infrastructure, Security, SDWAN,Global SIP etc) Work on Salesforce CRM, keep up to datedocumentation and pipeline hygiene, participate in weekly forecast meetings with SalesLeadership. Work closely with Cross Functional Teams(Marketing, Solution Consulting, Business Development, Renewal and Retention, Feasibility,Commercial, Delivery, etc) Actively participate on Renewal Opportunities andCollection resolution initiatives Own end-to-end sales cycle: advance salesopportunities from qualified leads to closed revenue Plan, prioritize and manage personal salesactivities and customer/prospect contact towards achieving ACV targets - especiallymanaging personal time and productivity. You have experience in (including any education background &Certifications) Engineeringgraduate with a management degree with 15+ years of experience Understandingof management dynamics; Technical knowledge; Understanding of finance &supply chain management; Knowledge of industry Buildinga strong relationship with Key Stake holders in the organisations is a must forthe role You prospect daily, generally have your sales funnel full, are rejection proofand not intimidated by decision-makers. Have prior experience with products like Leased Line, MPLS, CloudInfrastructure, Security,SDWAN, Global SIP etc Manageda large team, Self-motivated and able to work under pressure. Prioritize your day and manage your time effectively. Comfortable working with different stakeholders and cross functional teams Can communicate effectively & put your thoughts across

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7.0 - 11.0 years

17 - 20 Lacs

Pune

Work from Office

I) Position Summary: a) Key objective / Purpose of the job: Responsible for installation & configurations of environment VMWare, ESXi, Storage, Windows & Unix Servers and related infrastructure. Install Chassis and SAN (iSCSI) storage of Various Vendors like Dell, HP, NetApp, etc. Configure with various hypervisor like VMWare ESXi and KVM/Proxmox by following all checklist of operation handover. Create Technical Documentation like HLD and LLD. Provide KT Session to other team members. Maintenance inventory of hardware and software for annual renewals. Operational Support for Day2 incidents whenever needed. Engage vendors for new/enhancements/issues requirement. Work with CFT for BoQ finalization and ordering process. Good understanding of Basics of Networking like VLAN, routes, etc II) Person Specification: a) Essential Qualifications & Certifications: Bachelor's Degree in Electrical, Electronics, Telecommunications VMWare VDC Certified, Red Hat Certified b) Requisite Skills: 5 to 10 years IT industry experience Expert knowledge on VMWare ESXi, VMWare vCenter, KVM Hypervisor Configure hypervisor like VMWare ESXi and KVM/Proxmox by following all checklist of operation handover Build VM (Windows/Unix) as per application requirements Install Chassis and SAN/iSCSI storage of Various Vendors like Dell, HP, NetApp, etc Datacenter RHS Support for installation or operation activities related to managed servers Create Technical Documentation like HLD and LLD Provide KT Session to other team members Maintain inventory of hardware and software for annual renewals Operational Support for Day2 incidents whenever needed Engage vendors for new/enhancements/issues requirement Work with CFT for BoQ finalization and ordering process Excellent verbal and written communication abilities Good understanding of Basics of Networking like VLAN, routes, etc Ability to demonstrate basis IP Switching and Routing knowledge Work effectively under pressure Aptitude for learning, ability to quickly grasp new and leading-edge technologies Effective participation and departmental representation in engineering and product roadmap enhancement Rigorous attention to detail, enforcing and working within change control procedures. Teamwork and team building attributes Travel to Different city whenever required Job Description Responsible for managing day to day network operations and maintenance, in Unified Collaborations domain. This includes- customer change requests, platform uptime, incident management, problem management, CFT / OEM Interlock, and escalation support for the operations. This is an operational role, responsible for delivering results that have a direct impact on day-to-day operations and capable of instructing professional or technical staff and reviewing the quality of the work undertaken by these roles. Responsibilities Create and maintain infrastructure necessary for the growth and upkeep of field and network operations to drive network efficiency and availability. Manage new enhancements/issue resolution. Proactive/Reactive fault management; Incident Management: Customer Handling during the fault and ensuring subsequent updates in timely manner. Work directly with other OEM on repeat issues, bugs and implement resolution through defined change management process. Identify day to day manual activities, repeat tasks and leading the effort to automate them. Review CFT teams changes frequency, criticality and identify gap and prepare SOP (documents) to ensure no change error. Track and monitor the environment performance to ensure minimal interruption to network transmission and/or network switches. Manage network equipment maintenance and security operations for all sites. Maintain day to day O&M tasks associated installation and testing of new network equipment, diagnosing, and locating troubles. Performing repair and maintenance and restoring service for optimal customer satisfaction The role may be an individual contributor or may lead a small team. Desired Skill sets Troubleshooting experience of network, equipment and service level faults Ability to write and present a comprehensive vulnerability assessment report. Understanding of domain and related technologies Understanding manual testing techniques and methods to gain a better understanding of the environment and reduce false positives/negatives.

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1.0 - 3.0 years

8 - 12 Lacs

Chennai

Work from Office

Broad outline of the Role Responsible for driving day to day system and service engineering and operations. This is an operational role within Fibre services to Plan, Design and As built the Fibre assets in GIS tools that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes. Minimum qualification & experience Technical/ Engineering degree with 0-4 years of experience Key Responsibilities Support Fiber Planning and Design To update GIS systems with the As-built documents received To co-ordinate with On-shore Field engineers and Suppliers to complete the Assigned works on time. To maintain SLA and FTR 100% To maintain Self data and customer data secured and without error. To be active in Customer and internal meetings. Technical Competencies 1. Candidate should Know about Telecom network Architecture and its components, should have detailed knowledge on Optical Fiber Network and Geographical information system and its tools such as Auto CAD, Small world, Arc GIS etc. Should have detailed knowledge about Fiber planning, Designing and As-builts, Quantity Surveying and Supplier management. Candidates have PMO skills considered as Additional value. 2. Candidate should have good Communication skills to have different level of conversations with the on-shore / Off-shore stake holders. 3. Should have Knowledge about Radio base station and its components. Should co-ordinate with the Field engineer to ensure the actions are aligned with 100% SLA & Quality.

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8.0 - 9.0 years

9 - 13 Lacs

Pune

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Experience: Minimum 8 years (including 4 years of relevant experience in the Network Security domain) Job Description: We are seeking a seasoned NAC L3 Specialist with extensive experience in Cisco Identity Services Engine (ISE). The ideal candidate will possess deep expertise in Network Access Control (NAC), including the implementation, configuration, and operation of NAC policies. This role requires a motivated individual who can independently handle advanced troubleshooting and provide top-level support for network security operations. Key Responsibilities: Design, implement, and manage Cisco ISE-based NAC solutions to ensure secure and seamless network access. Develop and enforce NAC policies and procedures, optimizing security without compromising user experience. Handle advanced troubleshooting and resolution of complex issues related to NAC policies, authentication, and access controls. Perform system upgrades, configuration changes, and maintain the health and performance of NAC solutions. Collaborate with cross-functional teams to integrate NAC solutions with existing network infrastructure and security tools. Conduct periodic audits of NAC configurations and provide recommendations for improvements. Train and mentor team members on NAC best practices and tools. Stay updated on the latest trends in network security and access control technologies. Requirements: Minimum 8 years of overall IT experience, with at least 4 years of relevant experience in the Network Security domain. Proficiency in Cisco ISE and its associated components. Strong knowledge of NAC policy implementation, operation, and troubleshooting. Hands-on experience with network protocols, authentication mechanisms (e.g., 802.1X, RADIUS, TACACS), and certificate-based authentication. In-depth understanding of LAN/WAN technologies, firewalls, and VPNs. Strong analytical and problem-solving skills to address complex network security issues. Industry certifications such as CCNP Security, Cisco Certified Specialist - Security, or equivalent are highly desirable. Excellent communication and interpersonal skills.

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8.0 - 13.0 years

12 - 17 Lacs

Mumbai

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The role owns the design & development of solution architecture with respect to technical solution design & service design for complex solutions in the respective areas of End User Compute / Microsoft M 365/ Active Directory / End user Security / MDM / EDR & AV solution / Unified Collaboration/ Mobility & other domains with the objective of increasing revenue, profitability, and market competitive. This is a tactical role which defines the direction of new solutions, processes, standards based upon business strategy or customer need, with a significant mid-term impact on business unit overall results.Responsibilities Serve as a technical expert on solutions design, development, and implementation requirements to address business needs. Analyse the functionality and constraints of recommended solution across multiple systems/platforms/applications. Scan the technology requirements of market, participate in product development activities, represent in customer / marketing forums to increase brand awareness. Ensure compatibility, interoperability, stability, and usability of solution architecture. Design and deliver complex solutions as per customer requirements. Work with various stakeholders including sales team, products team, engineering team to jointly assess customer requirements. Support the Product team through the product development lifecycle and provide inputs on product features from a business requirements/customer perspective. Work with clients, internal stakeholders to provide integrated solution architecture across multiple products to meet the client requirements. Provide an expertise to internal teams and/or external vendors and partners to design complex solutions and ensure effective delivery of the same. Create and review architecture and solution design artifacts. Proactively provide guidance on engineering methodologies, standards, and best practices. Identify, communicate, and mitigate Risks, Assumptions, Issues and Decisions throughout complete lifecycle (Pre-sales, Delivery, Support) The role may be an individual contributor or may lead a small team.Desired Skill sets Ability to translate customer and business requirements into technical solutions. Understanding on Enterprise Architecture, business concepts, processes, and requirements Experience in creating HLD and LLD Developing creative, logical solutions and assisting in the presentation of findings and recommendations to clients Industry domain knowledge of key technology and industry trends Experience of delivering consulting assignments for customers in design/architecture area

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12.0 - 15.0 years

14 - 19 Lacs

Chennai

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The leading security organization, TataCommunications Limited, has an immediate job opportunity for Security Operations Lead and the position is required for one of its important customers, Therole defines the ability to handle security team managing Firewalls and Zscalercloud proxy, this includes troubleshooting of security incidents to controlsthe impact also new service request from the customer. Theroles need ability to work independently as well as team management whilehandling multiple client incidents, projects, Service Improvement Plans,Hygiene projects. Responsibilities Lead the technical deploymentor troubleshooting skills on Fortinet Firewall, Zscaler Proxies, F5 WAF, DDoS Implement project/change andtroubleshoot incidents spanning Fortinet Firewall/UTM Implement project/change andtroubleshoot incidents on Zscaler cloud Proxy. Good knowledge on F5 WAF andDDoS service Adherence to ITIL servicemanagement framework Monitor/manage the customerperimeter security infrastructure as per the Service Level Agreement (SLA) withminimal escalations. Vulnerability Management of themanaged infrastructure with appropriate remediation Apply investigation techniquesto document root cause and impact of detected computer securityincidents. Performs or assists with ITsecurity assessments or audits of internal and external networks and systemsunder the direction of the IT Security management. Document findingsin written reports with recommendations for remediation. Assists with the developmentand documentation of an overall IT Security architecture to assureconfidentiality, integrity, and availability of company IT assets.Develops and maintains goodcommunications and working relationships with teams and external clients.Knowledge on Cyber security incidentsand reacting to it in a most optimal and secured way. Driving the mitigation.Identifying and mitigating therisks in the IT environment.Providing inputs to the continualservice improvements and driving the service improvement plans and the hygieneProjects.Actively giving inputs to automatingvarious tasks and driving the required projects.Provide on-call support as perrotation for emergency situations. L Experience/Skill/Qualifications: Bachelors Degree in computerscience or related IT field Experience in Managed SOC anddedicated customer environment 10 to 15 years of experience inNetwork security administration Expert level knowledge inFortinet Firewall and Zscaler cloud Proxies Good knowledge in F5 WAFmanagement Good knowledge in DDoS servicemanagement Expert or Professionalcertification in IT security or network / systems administration is desirable(CCIE, CCNP, CEH, CISSP) Fortinet NSE-1, NSE-2, NSE-3 isrequired, ZIA, ZPA, ZDX is required, Good communication skills Should be flexible to work in 24/7operations environment, Ability to adapt and follow theprocesses and guidelines, Possess an impeccable workethic and a high degree of integrity,

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2.0 - 3.0 years

10 - 14 Lacs

Pune

Work from Office

The role is responsible for managing customer queries and operations. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes. Responsibilities Taking ownership of customer issues reported, solving their problems through by providing resolution. Researching, diagnosing, troubleshooting, identifying solutions to resolve system/application issues. Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams Ensure SLA are achieved & work proactively to maintain the same.Desired Skill sets Demonstration of problem-solving skills Prior experience of providing customer service support in fast paced, high availability, 24X7 environments. Maintain awareness of latest technologies in the domain Knowledge of IP (GVPN & ILL), SDWAN (Versa & Fortinet), Firewall services mandatory.

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1.0 - 2.0 years

1 - 4 Lacs

Pune

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Position Summary(Key Objectives/Purpose of the Job)* NTAC SME Major Responsibilities* Providing L2 and L3 Support and ensure NW and system uptimes Interlocks and coordination with cross functional teams for issue resolution. Handling the escalated customer and SD related issues and providing L2 and L3 support. Network Major event handling and tracking with regular update on resolution Network level restoration Extending support for IOR execution and new augmentation Presenting the network/system performance to the management Vendor Management and vendor performance evaluation EMS/NMS Server upgrade ,performance monitoring & user management. Qualification Necessary requirement Degree in ECE/EE or BCA/MCA or equivalent from any recognized institution/university Certification in any specialization will be added advantage" Experience Necessary requirement 1 to 2 years of experience in the transmission. Skill Requirements(Top 5) - Include Skills requirement in Domain, Leadership and Behavioural Very good knowledge in SDH/DWDM/OTN technologies Familiar in troubleshooting OSP/ISP/Infra issues Hands on SDH/DWDM/OTN equipment's like Alcatel/NEC/Huawei/ECI/Tejas, Adva /Cisco/Ciena EMS/NMS Good concepts in NW design, DCN and Sync deployment Can handle team size of 5-8 and proactive in approach Good

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4.0 - 8.0 years

10 - 14 Lacs

Pune

Work from Office

Responsibilities Hands-onexperience with Layer 2 & Layer 3 networking (Switching, Routing, and WANtechnologies). Abilityto troubleshoot and resolve Level 1 & Level 2 network incidents, includingconnectivity issues, latency, and packet drops Understandingand hands-on experience with SD-WAN solutions (preferably Versa, Viptela, orFortinet) Configuringand managing WAN edge devices, including policies, traffic steering, and VPNs. Knowledgeof MPLS, VPNs (IPsec, SSL), QoS, and WAN optimization techniques L2skills on fortinet firewall and security best practices. Proactivelyaddress customer issues and ensure timely resolution. Workefficiently with cross-functional teams, senior engineers, and external vendorsto resolve incidents. Support andassist L1 engineers in troubleshooting and knowledge transfer.. Experienceperforming configuration changes, firmware upgrades, and network maintenanceactivities. Conductingpost-change validations and rollbacks if needed.Desired Skill sets Minimum 4 years experience on operation on networking , firewall , SDWAN Strongunderstanding of networking, SDWAN, firewall concepts, including TCP/IP,subnetting, VLANs, SSL VPN , NGFW and routing protocols (OSPF, BGP, EIGRP) Clear and professional verbal & written communication to interactwith customers, vendors, and internal teams Quick decision-making to restore services within SLAs

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15.0 - 19.0 years

8 - 12 Lacs

Kolkata

Work from Office

Responsible for managing day to day network operations and maintenance, in the respective areas of Network/SDWAN/Cloud & security/Unified Collaboration/Mobility & IoT/other domains. This includes- customer change requests, platform uptime, incident management, problem management, CFT / OEM Interlock, and escalation support for the operations. This is an operational role, responsible for delivering results that have a direct impact on day-to-day operations and capable of instructing professional or technical staff and reviewing the quality of the work undertaken by these roles.Responsibilities Create and maintain infrastructure necessary for the growth and upkeep of field and network operations to drive network efficiency and availability. Manage new enhancements/issue resolution. Proactive/Reactive fault management; Incident Management: Customer Handling during the fault and ensuring subsequent updates in timely manner. Work directly with other OEM on repeat issues, bugs and implement resolution through defined change management process. Identify day to day manual activities, repeat tasks and leading the effort to automate them. Review CFT teams changes frequency, criticality and identify gap and prepare SOP (documents) to ensure no change error. Track and monitor the environment performance to ensure minimal interruption to network transmission and/or network switches. Manage network equipment maintenance and security operations for all sites. Maintain day to day O&M tasks associated installation and testing of new network equipment, diagnosing, and locating troubles. Performing repair and maintenance and restoring service for optimal customer satisfaction The role may be an individual contributor or may lead a small team.Desired Skill sets Troubleshooting experience of network, equipment and service level faults Ability to write and present a comprehensive vulnerability assessment report. Understanding of domain and related technologies Understanding manual testing techniques and methods to gain a better understanding of the environment and reduce false positives/negatives.

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1.0 - 2.0 years

1 - 5 Lacs

Pune

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Technical Support Engineer 1Customer Front Line for Trouble Reporting 2Trouble Ticket Assignment to different technical teams 3Escalation Management 4MPLS Basic Troubleshooting and Fault isolation B> Major Responsibilities. 1>To be the First Point of contact for Tata Communications customers from technical Perspective & identification of the technical problem 2> Maintaining Optimum productivity as per set Standards. 3>Maintaining optimum Quality as per set Standards. 4>Handling all TSC Emails and ensuring that the targets are adhered. 5>Handling escalation and customer queries 1>Graduation in Electronics and Telecom/Computer Engg 2>Ability to use e-mail, internet, Word and other softwares 3 >Exposure to ISP Operations preferred 5>Any other certification is preferred 6>MPLS/IP Routing and protocol E> Experience Necessary requirement 1-3 years of experience in below areas 1> Experience in customer Front Line for Trouble Reporting 2> Experience in MPLS Basic Troubleshooting and Fault isolation 3>Experience in Handling Escalations and working in Shifts.

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8.0 - 12.0 years

12 - 16 Lacs

Mumbai

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Responsible for the planning and design of wireline transmission Core/Agg & Access IP-MPLS Network architecture. This includes- designing the network architecture, technology planning, network planning across multiple layers, build network assets involving concept planning, procurement & overseeing implementation with the objective of designing and implementing optimum network solutions to meet the needs of the customer. This role contributes in defining the direction of the plans based on the business strategy, with a significant mid-term impact on business unit overall results.The role also includes evaluation of new technology and product suitable for deployment as per business requirement including high level & low level designs. Responsibilities Manage the enhancement of existing or new development of network architecture and components by understanding needs, evaluating impact, solution designing, overseeing testing, and facilitating roll out of solutions. Designing of Wireline transmission based network architecture Review and submit Technology strategy papers related to emerging platform technologies. Create customized solution as per market requirement Define resolution mechanism to prevent recurrence of escalations. Support evaluation of different technology in market as a part of RFI/RFP process Technical evaluation of new technology/device/card by testing it in TCL/Vendor lab Define network maintenance processes and procedures and monitor maintenance activities ensuring effective coordination with relevant teams. Assess the new requirements in terms of capacity, technology configuration required, performance enhancements, CAPEX required etc. Perform Proof of Concept testing in network Support for API based integration of new devices and services in IT systems Plan for capacity augmentation in network as per market requirement and growth projections Provide support to project implementation team as a technical expert by providing high level and low level design documents Monitor and Analyze Key Performance Indicators of network Support Operations and Maintenance teams by designing resiliency for network as per the analysis of KPIs Publish Weekly/Monthly/Quarterly KPI, Capacity reports Proactively plan and support for migration of legacy devices to new platforms Desired Skill sets Strong technical skills-IP routing protocols (BGP/ISIS, MPLS, OSPF) and switching (ERPS) and L2VPN/L3 VPN, ELINE/ETREE/ELAN services Experience in IP Network planning, designing, building, and implementing Network platform projects. Hands on experience in IP Network deployment in Telco Environment Hands on experience in legacy platform migrations and network optimization projects Knowledge of new and upcoming network platform technologies including Segment Routing and EVPN CCNA ,CCNP certifications will be an added advantage

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8.0 - 13.0 years

7 - 11 Lacs

Pune

Work from Office

DDIL3 Engineer. Roles& Responsibilities: Servesas primary support lead of DDI operations by managing customer devices andend-to-end services. Responsible for maintaining the committed customer SLAs& network uptime. Provide Level-3 technicalsupport for all migration activities and queries form L2 engineers. Need to take endto end ownership DDI related issues/queries and provide resolutions. Manage theperformance of the overall DDI network and its elements and fixes issues. Performs migration activities. Recommendssystems improvements to overall network to maintenance impacts. Performspreventative and routine maintenance activities. Maintains network performanceby performing network analysis, and performance tuning; troubleshooting networkproblems; escalating problems to vendor. Workwith vendors and internal support teams to update, maintain, and patch allnetwork infrastructure. Create and maintain design documents Implement DDI deployments and upgrades/migrations Test all new releases within the account andensure that all EWOs and Test Cases are complete Define and maintain infrastructureconfigurations Work with account teams and/or clients todetermine how to apply new DDI service offerings to meet business needs andrequirements Ensure data integrity of production, backup,and DRA Enterprise database Review and perform basic trending analyses underthis area of responsibility. Responsible for any incidents and all rootcause and corrective action for the account Peer review architecture and engineeringdocuments Provide 24-hour on-callsupport for TCP/IP, DNS, and DHCP issue escalations. KeyCompetencies & Skills: Strong fundamental and in depth hands on experience with DNS and Enterprise alliances like Infoblox, Nokia Vital QIP, Efficient IP and Bind Providing basic & advanced DNS administrative services utilizing the Infoblox , Nokia VitalQIP GUI etc. Very good working knowledge on IP segmenting of subnets. IPV4/IPV6 structure. Linux/ UNIX skills Enacting object policies and profiles. Managing servers, networks, subnets, and objects DNS/DHCP pushes as well as Stop/Clean/Start. Use of basic Cisco network engineer skills for accessing switches and routers. Network trouble shooting tasks and incident management stemming from project implementations. Working with other IT staff and vendor representatives on projects, installations, moves, changes, troubleshooting, documentation and servicing. Understand customer requirement & design a solution & then implement the same. Good knowledge of all LAN switching technologies eg Spanning Tree, VLAN management and VTP concepts etc. Working knowledge of firewalls. Experience on configuring of Infoblox, VitalQIP and Efficient IP appliances for DNS and DHCP services Good to have relevant LAN/WAN certifications Education & Qualifications: EngineeringGraduate Special Condition: Candidate should beopen to work in flexible shifts.

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12.0 - 16.0 years

14 - 19 Lacs

Chennai

Work from Office

The role owns the design & development of solution architecture with respect to technical solution design & service design for complex solutions in the respective areas of Network/SDWAN/Cloud & security/Unified Collaboration/Mobility & IoT/other domains with the objective of increasing revenue, profitability, and market competitive. This is a tactical role which defines the direction of new solutions, processes, standards based upon business strategy or customer need, with a significant mid-term impact on business unit overall results.Responsibilities Serve as a technical expert on solutions design, development, and implementation requirements to address business needs. Analyse the functionality and constraints of recommended solution across multiple systems/platforms/applications. Scan the technology requirements of market, participate in product development activities, represent in customer / marketing forums to increase brand awareness. Ensure compatibility, interoperability, stability, and usability of solution architecture. Design and deliver complex solutions as per customer requirements. Work with various stakeholders including sales team, products team, engineering team to jointly assess customer requirements. Support the Product team through the product development lifecycle and provide inputs on product features from a business requirements/customer perspective. Work with clients, internal stakeholders to provide integrated solution architecture across multiple products to meet the client requirements. Provide an expertise to internal teams and/or external vendors and partners to design complex solutions and ensure effective delivery of the same. Create and review architecture and solution design artifacts. Proactively provide guidance on engineering methodologies, standards, and best practices. Identify, communicate, and mitigate Risks, Assumptions, Issues and Decisions throughout complete lifecycle (Pre-sales, Delivery, Support) The role may be an individual contributor or may lead a small team.Desired Skill sets Ability to translate customer and business requirements into technical solutions. Understanding on Enterprise Architecture, business concepts, processes, and requirements Experience in creating HLD and LLD Developing creative, logical solutions and assisting in the presentation of findings and recommendations to clients Industry domain knowledge of key technology and industry trends Experience of delivering consulting assignments for customers in design/architecture area

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0 years

0 Lacs

Pune, Maharashtra, India

On-site

Job Description Associate Consultant - Testing C++ T ester Pune This is Worldline We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every corner of the world, in every part of commerce. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution Job Description Beyond others, Worldline provides solutions and services in the card payment area. In context of card payment authorization and switching a dedicated team is responsible for the product development and services based on the Authorization and Switching software suite “Worldline Pay Front Office” (WLP FO), normally combined with other components, e.g. for card management back office or fraud solutions for which other teams inside the company are in charge. Both processing and software licensing offerings are in scope. In context of growing our team, we are looking for a tester. Responsibilities As a tester you will work closely together with other people in a team mainly focused on software development, but you will also support people from other teams, e.g. working in client projects or operation services. In the role of tester, you will work on Creating software solutions for testing the processing of electronic payments based on the Authorization and Switching software suite “Worldline Pay Front Office” Coordination of requirements with the Service Delivery Design, build and execute a complete test book with test cases and test scenarios Develops and reviews high quality and accurate test scenarios, input test data and expected results for all test phases. Plan and perform manual and automated software testing and monitor the test run. In the case of software errors, align with the Service Delivery and the development team. Design, implementation and maintenance of test scripts for automation Document the test book and its execution, produce test reports, participates in peer reviews. Implements all of the standard processes and tooling laid down by the organization. Proactively leads approach to the implementation of testing best practice within project team. Proactively monitors and tracks defects across the testing lifecycle. Reports test results with an initial investigation of the defect to provide solution to the developer or team/project lead by investigating logs, displaying defect on the test environment, etc. Supports the development of the test capabilities and competencies in the test services practice. Responsible for risk and issue identification within his/her scope of responsibility, ensuring all risks and issues are documented with the corresponding mitigations and corrective actions. Job Requirements University degree (master / bachelor) in computer science or engineering, or equivalent degree in IT First work experience in IT services and software development would be an advantage, preferably in the area of electronic payments, specifically various aspects related to Payment Life Cycle like understanding of payments processing industry, acquiring systems, issuing systems, switching & authorization, payment processing for credit/debit cards, mobile payments, knowledge about POS or ATM transactions, card management, familiarity with various payment protocols like ISO8583 . First knowledge and experience on Unix, bash, shell scripting and other scripting languages First Knowledge and experience with any relational databases and SQL First knowledge and experience in object oriented programming in C++ or Java is a plus Knowledge or experience with agile methodologies would be an advantage Knowledge or experience of tools like JIRA and Confluence would be an advantage Analytical procedure and abstraction High motivation and efficiency Pro-activity and self-reliance Open and inquiring minded Team player, ability to work in an international environment and with matrix organization Good communication skills in English, both oral and written ( mandatory). Shape the evolution We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. Here you’ll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to own. Learn more about life at Worldline at jobs .worldline.com We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color , national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.

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0 years

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Pune, Maharashtra, India

On-site

About Gruve Gruve is an innovative software services startup dedicated to transforming enterprises to AI powerhouses. We specialize in cybersecurity, customer experience, cloud infrastructure, and advanced technologies such as Large Language Models (LLMs). Our mission is to assist our customers in their business strategies utilizing their data to make more intelligent decisions. As a well-funded early-stage startup, Gruve offers a dynamic environment with strong customer and partner networks. About The Role We are seeking an experienced Security/Senior Security Consultant with strong expertise in Cisco technologies, network design, and implementation. The role involves configuring and troubleshooting routing protocols (BGP, OSPF, IS-IS, VRF, VXLAN), switching (L2/L3, VLANs, SVIs), wireless systems, and managing Cisco ISE for access control. Experience with Cisco SD-Access and DNAC is a plus. The candidate will conduct security assessments, implement security policies, and ensure compliance with industry standards. A B.E./B.Tech or related degree, along with certifications like CCNP, CISSP, or PCNSE, is preferred Key Responsibilities Understand Network design and Implementation & Troubleshooting - Strong understanding & Troubleshooting skills of Routing - BGP, IS-IS, OSPF, VRF, VXLAN, Static routing & Switching – LAN, SVIs, VLANs, L2/L3 Switch, Wireless WLC/APs. Strong understanding of TCP/IP models Design, implement, and manage Cisco ISE for network access control and identity-based security policies. Cisco SD-Access & Catalyst Center (DNAC)– Support DNAC automation, SD-Access fabric deployment, and troubleshooting, including greenfield/brownfield deployments, fabric builds, and endpoint onboarding. Conduct security assessments and provide recommendations to improve network security posture. Collaborate with IT teams to design security architectures that align with business needs and regulatory requirements. Document security policies, procedures, and configurations for compliance and operational efficiency. Basic Qualifications Education: B.E./B.Tech or master’s degree in computer science, or a related field. Proven experience in network security consulting, design, and implementation. Deep knowledge & hands-on expertise on Cisco Routing & Switching (CCNP preferred). Strong understanding & hands-on expertise on Cisco Catalyst Switches & Routers, Wireless Controllers (WLCs), Access Points (APs). Hands-on expertise with Cisco ISE (preferred), Cisco SD-Access & Catalyst Center (DNAC) (optional). Understanding of zero-trust architecture, micro-segmentation, and endpoint security. Excellent troubleshooting, analytical, and problem-solving skills. Strong communication and client-facing skills. Certifications such as CCNP Enterprise and or Security, CISSP, PCNSE, or equivalent are preferred. FTD, Palo Alto Firewall, Tetration, and StealthWatch, familiarity with industry standards and frameworks such as ISO 27001, NIST, CIS Controls, and GDPR, will be added advantage. (Not Mandatory) Preferred Qualifications Excellent communication and leadership skills. Strong analytical and problem-solving abilities. Ability to manage and mentor teams effectively. Why Gruve At Gruve, we foster a culture of innovation, collaboration, and continuous learning. We are committed to building a diverse and inclusive workplace where everyone can thrive and contribute their best work. If you’re passionate about technology and eager to make an impact, we’d love to hear from you. Gruve is an equal opportunity employer. We welcome applicants from all backgrounds and thank all who apply; however, only those selected for an interview will be contacted.

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6.0 - 11.0 years

4 - 8 Lacs

Navi Mumbai

Work from Office

Experience: 5 to 6 Experience. Hands-on Experience on Checkpoint firewall 80.xx and cloud guard and Cisco ASA 55XX and FTD. Hands-on Experience on O365 EOP and Email proxys and web proxys. Hands-on Experience on any IPS devices. Hands-on Experience on Mcafee EPO. Hands-on Experience on Cisco umbrella. Experience on working ticketing tool. Good communication & Presenting skill Technical. Aware of Firewall Upgradation process. Maintaining firewalls, virtual private networks, web protocols, and email security. Reporting the security analysis and monitoring findings. Hands-on experience on DC, DR, AWS connectivity. BE / BTech 5/6 yrs experience of the domain

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4.0 - 5.0 years

3 - 6 Lacs

Navi Mumbai

Work from Office

Experience: 4 to 5 Experience. Job Description: Candidate should have exclusive hands-on 4 to 5 years of experience on following Technology CISCO-Routers and Switches, ACI Fabric & Nexus 9K, Fortinet-SDWAN, NAC-Forscout, Load Balance-AVI, Checkpoint-VPN , Solarwind-Monitoring Tool. CCNA certified Operate, Maintain, Manage, and Improve network infrastructure. Coordination with customer & Vendors for network related problems and providing Remedies, Root Cause Analysis of Faults. Work closely with team members to provide quick support & error free environment in close cooperation with L1 & L2 Level support Network Switching (VLAN, VTP, Ether Channel) / Routing experience (OSPF, BGP) Experience on LB (AVI Preferred) Knowledge of ACI Fabric & Nexus 9K NMS tool experience. Monitoring operation troubleshooting and Implementation in Dell TOR (Nutanix) switches and FX2 chassis Report generation, preparation. Handling Customer escalations Coordinating with all the other teams for network related issues and traffic flow. Should be able to configured All network, SDWAN, Voice Co-ordinations with BOM, ISP, Internal Teams & OEM End User Support for Network & Voice related issues Access, Authentication and Certificates Management Network Fault Monitoring & Analysis Addition of Devices, Links, NetFlow New Locations / Shifting / Upgrades Backup Configurations of all devices Able to do IP whitelisting, IOS/OS upgrades, Firmware Upgrades, Patching / VA & PT (Compliance) / SCD Device Hardening. Should be able to close findings reported if any in the scheduled VA & PT activities. LB VIP addition, Certificates & All Configurations including SE SDWAN Site to Site VPN Configuration Blocking malicious IP & IOC across all devices as per the security advisory Wireless Configuration Ensure all Network Devices are running on latest iOS as per applicability of the Devices

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5.0 - 6.0 years

3 - 6 Lacs

Navi Mumbai

Work from Office

Operate, Maintain, Manage, and Improvenetworkinfrastructure. Coordination with customer & Vendors fornetworkrelated problems and providing Remedies, Root Cause Analysis of Faults. Work closely with team members to provide quick support & error free environment in close cooperation with L1 &L2Level support Network Switching (VLAN, VTP, Ether Channel) / Routing experience (OSPF, BGP) Experience on LB (AVI Preferred) Knowledge of ACI Fabric & Nexus 9K NMS tool experience. Monitoring operation troubleshooting and Implementation in Dell TOR (Nutanix) switches and FX2 chassis Report generation, preparation. CCNA certified Handling Customer escalations Coordinating with all the other teams for network related issues and traffic flow. 5-6 Yrs experience in the domain B.E / Btech.

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8.0 - 10.0 years

20 - 25 Lacs

Chennai

Work from Office

We are looking for a skilled Infrastructure and Platform Architect with 8-10 years of experience to join our team. The ideal candidate will have expertise in OpenStack and be able to design and implement scalable infrastructure solutions. Roles and Responsibility Design and implement scalable infrastructure solutions using OpenStack. Collaborate with cross-functional teams to ensure seamless integration of infrastructure and platform components. Develop and maintain technical documentation for infrastructure and platform architecture. Troubleshoot and resolve complex technical issues related to infrastructure and platform operations. Ensure compliance with industry standards and best practices for infrastructure and platform security. Provide technical guidance and mentorship to junior team members on infrastructure and platform architecture. Job Requirements Strong understanding of OpenStack and its ecosystem. Experience with cloud-based technologies and platforms. Excellent problem-solving skills and attention to detail. Strong communication and collaboration skills. Ability to work in a fast-paced environment and adapt to changing priorities. Strong leadership and management skills, including the ability to motivate and guide junior team members. Mandatory Skills: Network Data Admin. Experience: 8-10 Years.

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